easy to use laundry inside , use oven and per our request they give us two room side by side connected to each

laundry around the corner was awesome breakfast was good

we were placed across from the laundry room with no door so we just heard laundry machines all night along with

one suggestion is that you may need a machine to change billa for laundry

super upsetting to know that they cut corners on laundry

dirty laundry in hall. staff not professional or friendly.

large room, comfortable beds, refrigerator, laundry facilities available, great shower.

plastic cups in room for water, no ice bucket, no laundry bag and room was freezing upon arrival

free parking

great parking lot

i didn t use the pool or gym or laundry, but they looked well-maintained and are nice features to have

great pool

close to the airport. very nice, clean and comfortable, good breakfast, good service

we had to go downstairs and use the bathroom by the gym throughout our entire visit

staff, board games available, great buffet breakfast, big room with beds for 6 people, pool, free parking

the wifi was very hard to connect to

deep cleaning like scrubbing walls and shampooing the carpet also the pool only goes to 4ft my kids didn’t

pool was open and kids got to swim

that it was pet friendly. and having the kitchen is always a plus . having a plus.

my kids got woken up and couldn t go back to sleep do to them next door fighting and yelling loudly

the breakfast meat could have been better.

pool water very cold. did not use.

early check in, clean, breakfast

the kids lived the pool

pool was slightly cooler than i would like.

black-out curtains were really good free wifi was sufficiently fast breakfast was filling and had enough

the breakfast was not good this time. it was better in the past.

the layout of the hotel and the room were excellent. the pool was also perfect for our kids.

there s also an airport shuttle just make an appointment

breakfast was free, so i can t really complain (and also because everything else was amazing),

shuttle schedule somewhat disorganized

the gym was a bit basic but useable.

was wonderful, the location , the breakfast, the cleanliness of the room, comfortable beds, designed work/ study

pool area was very nice. the staff were excellent.

on our check out day room service was over aggressive on wanting us out so they could clean the room, check

at this point we were happy that we finally had a room however right across the hall the laundry room was

was clean, easily accessible, friendly staff, plenty of parking

pool was out of order. hotel could be cleaner. better signage needed.

is a well equipped kitchen in the room, but all the plates, cutlery, cups, etc

no breakfast

room and linens were clean and they had a laundry facility

my room was next to the laundry

the food differs daily the shuttle bus the kitchen is well kept our room was neat front desk team were very

pool was closed, that was a bummer for the kids.

the front desk staff was amazing and shuttle was so convenient.

with all the heavy duty cleaning/laundry that happens in a hotel i was completely disgusted when i saw this

room 1 bed for me, my wife and 2 kids.

easy access, comfortable room, pool,gym,bar,pool table

there is a clean indoor pool, as well as a small gym

carpets could use some vacuuming and the shower was gross

smell and the fact there wasn't enough laundry supplies also the fact they charge $2

the indoor pool was clean, but way too cold!!!

they didn t give me my stuff when i ask for on room service

didn't like that i was put on the first floor were the people with pets stay

the hotel lobby is attractive and the snack bar is well stocked

the laundry room is listed as an amenity but not available.

tried to use the laundry and the one and inly machine was broken- we opened it and saw the foul smelling laundry

laundry machine needs maintenance

it had laundry and water bottles during breakfast

friendly front desk staff cheap laundry room allowed urgent clothes washing

laundry room in hotel

large room with a full kitchen

breakfast was included and so handy right beside the hotel lobby

plenty of parking and lounge area was perfect

the ice in the parking lot. i slipped on the ice

room provided for my kids wasn t very clean

room provided for my kids wasn’t very clean

loved the gym. loved all the space and comfort of the room. staff was very friendly.

mary handled my request and put my name on list for shuttle

everyone was very friendly, the bar staff & check in staff !!

dryers in the laundry room didn't dry our clothes very well

parking was horrible! almost didn t find a spot.

parking seemed a little tight

liked that this was so close to the airport, had a shuttle service, and had breakfast included

room too small, over priced for product, pillows crappy breakfast was in a disarray with kids running wild,

right across from the hotel s laundry room where the employees were shouting

more info at check-in for amenities like the laundry facilities or gym, etc

the smell from the laundry area was strong and unpleasant

my room was beside public laundry and employees laundry

across from facilities so workers are constantly talking and you walk out your room to baskets of laundry and

change machine or laundry supplies available near washing machine would have been a plus

the guest laundry room some work done.

when i called about the self laundry to the night front desk person i wasn't told no changer had to call my

cookies before bed and a good breakfast in the morning was great

bother us because we were just passing through, but normally with kids we look for hotels with pools

i saw a laundry room, gym, jacuzzi and outdoor pool

breakfast, friendly staff upon check in and out, the room was so clean and cozy - the beds were so

1. the location 2. the front desk person was helpful in helping us connect to wifi.

the parking lot was full but it wasnt the staff's fault

however the hotel had an on site gym and a decent enough breakfast that one would not starve but lacked healthy

laundry room & ice room available

my family loved the pool

kids were running up and down the halls at 12:30-1:00am - kept me awake too long.

overall excellent travel experience , had a late check out and loved the staff

the salt water pool was warm and we enjoyed swimming

also used the laundry facilities which was nice

really liked at this location is pet friendly and that i could bring my emotional service dog, also i really

need more table for breakfast

wifi is slow

location, breakfast, staff

lady at the front desk yelled at my kids at the top of her lungs for no reason

location was good, staff was friendly and easy parking.

we both enjoyed breakfast

lady at the front desk yelled at my kids at the top of her lungs for no reason

decent place to stay. pool and hottub were nice, and it was pet freindly.

has free guest laundry room, great location, nice staff

was standard but decent good size room crib availability late check out proximity to highways laundry

very quiet too, and the guest laundry was a great unexpected amenity

guest laundry was out of service due to the dispenser for supplies unusable

have most facilities suche as refrigerator, laundry spcae, swimming pool,

my third and last complaint is our room was either next to underneath the hotel laundry room

laundry facilities were advertised, was not told that they couldn t offer quarters for

in similar vein, and perhaps out of sympathy for the hot water maker, the microwave in the laundry area expired

found a string in the bed probably from the laundry i found it odd that breakfast was included but there wasn

bar was not open before a bills monday night game

i understand that we are in a different time but it was suggested that i go to the laundry room to ask for

a lot of hair from shaver all over the bathroom sink counter and fruit flies coming out of the kitchen sink

kitchen wasn't stocked, tv didn't work, place was a little dingy

the kitchenette and the divider

pool was clean and warm

the location and convenience of everything around. internet and laundry.

was ok, glad wasn t over laundry room could hear washers spinning when walking down hallway to elevator, room

friendliness of staff, good breakfast, proximity to airport and free airport shuttle

they have an indoor pool, is clean good restaurants around this area

lots of close, free parking

the room was a bit small. the laundry was not functional.

we enjoyed complimentary breakfast, free wifi, parking, and air conditioning during our stay.

convenient, affordable, nice beds, nice breakfast

plus the free breakfast was much better than i expected

it s very clean place free parking and breakfast. nice

when when i asked the staff about additional towels he copped an attitude with me because the laundry department

the guy at reception did bring us new bed sets that were from the laundry but did not look great either

the staff said it was their laundry detergent that caused the stains

are very disrespectful they take ppl money known of they spa pool work and yu can get yo money back it s hoes

location, free parking,

is the worst hotel we've ever stayed in - dirt, stink, dirty laundry, nothing works, blood stains on the wall

the signage outside indicated a hotel - there was a dark empty parking lot

wifi didnt make it to the room

room had old socks in it, sheers had cigarette burns on them even tho a non smoking room, ac did not work so i

kept the ac running cause of the smells in the room although non smoking room it still smelled like it

very clean and quite location. los of free parking.

i could hear kids laughing and playing next room

breakfast was great, the bed was really nice, by the way who was the manufacturer of the bed?

more lighting in parking lot

gym was to basic and poorly designed

the hotel has a laundry room for clients

laundry , pool all amenities needed

didn't have any non pork options when they served eggs for breakfast , they added ham to all of it

the pool ,whirlpool, gym ,and grilling area was a fantastic ad

the pool and hot tub are fantastic.

the rooms were spacious. the laundry availability.

also not clean- dirty laundry from prior guest under pull out couch

laundry,pool,& weight room still closed due to covid

t clean dirty laundry still in the room and the bathroom was not cleaned

he helped also in offering supplies for the laundry and other amenities that i never knew were possible at a

laundry room situation was terrible

appreciated having the laundry room as i had a long stay

are out of coins to do laundry, so i had to go to red roof beside the to get some coins

on bed skirt bathroom had hair -not cleaned bed had stains on bed sheets no room service during our stay had to

and things to do , really enjoy coming to this hotel and so does my family, clean modern free parking free wi

i had to bomb my room for bugs,take all bedding to laundry and spent 4hrs cleaning the first night, re-bombed

a little bit pricey for the out dated no laundry room no ice machine but ok .

there is no laundry room at the hotel but there is a laundry within a few minutes' drive

i don't know why, but sometimes the wifi signal would cut out.

clean comfortable bed plenty of parking spaces

and no dirty laundry bags

no laundry service. other than that the place and facilities were fantastic

one elevator working and had to use laundry and another location but was walking distance

very friendly staff. great snack bar in lobby

loved the bar area at night and breaksfast options in the morning. room was clean.

free laundry

i love that i can do my laundry here, for free

free laundry, exercise facility

location was excellent, free use of laundry was a plus.

free laundry, tuesday free dinner! on sure gym

i like having access to the onsite laundry facilities

i liked that laundry was available if needed there was an ice machine on my floor instead of having to go to

the next morning i went down and she walked me to the laundry and handed me 2 pillows

the wifi worked well

pet friendly

clean the hotel was and the fact that you all have a laundromat or laundry room also the microwave in the in

i also appreciated that they had laundry facility

is somewhat difficult to obtain change for laundry machines

helpful staff. comfortable bed a general all round good atmosphere huge bathroom. good laundry

the room was great. clean. we aksed for a crib and the room service brought one up immediately

pile of loose laundry and bagged garbage outside the room just down the hall was there from the time we arrived

the hotel's location is convenient, offering free parking, spacious rooms, a laundry room, and a lovely pool

5 feet, the rooms are clean, the hotel staff are so sweet, the laundry facilities are nice $2 wash and $2 dry

breakfast area was untidy (although very busy with guests so sure hard to keep up with) and ran out

plenty parking space for all

there wasn t a laundry on site and continental breakfast included.

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

excellent amenities like the laundry room and 24/7 front desk assistance

lot's of parking space to park my trailer

not pet friendly

free laundry machines

oh and the laundry area was available to use

there is also a pool, fitness room, little business room, and laundry

it smelled like mildew in laundry that has been sitting wet in the washer for days

free laundry, excellent breakfast with many choices, 3 times week social with food, and other amenities

outlets not working no ice machine or laundry available

no laundry room.

the breakfast!!! it was just breads, bagel and juice

bathroom was dirty, bathroom door was broken, outlets didn't work, and no wifi.

had trouble connecting to wifi

laundry room required quarters and breakfast was a bit underwhelming compared to other residence

huge walgreens next door, and a pleasant 20 minutes walking to the examination center (for bar exam takers)

the breakfast was very good, lots of options, area was well maintained.

the lobby was fun and welcoming, the pool was easily accessable and there was a fire pit

continental breakfast was well varied and fresh

the bed was comfortable, the linen clean, plenty of hot water and the laundry worked well

it was clean, room was spacious. hotel had a laundry room and it was easy to use.

they had a laundry area where i was able to dry my clothes after riding that maid of the mist in niagra falls

convenient customer laundry, paid by credit card

modern and clean laundry (credit card)

did not have towels and when requested they said all were on the laundry and i needed to wait

was a huge pile of dirty laundry and garbage outside my room from 3 when i checked in until the next morning

pool dirty and broken handle to get into pool

this place is clean and had a great breakfast.. only issue was hot tub was out of order

shouldn t sit by the elevator until lunchtime (perhaps if the cleaning team and/or their kids weren t worried

establishment that is pet friendly

got the breakfast included option and it was weird how they tell you not to get more than 10 dollars of

breakfast was basically a buffet stand that charged for each item - though the quality wasn't

not have breakfast

didn't know there were breakfast there.

we appreciated that the self laundry

one of the days we did not have room service at all

the gym

didn t like that the wifi kept disconnecting

nice breakfast. the location is also great.

close to niagara falls,kitchenette, happy hour, laundry room, gym

were absolutely fantastic, the hotel is very comfortable, laundry room was a god send and the gym was fab too

there is so much to offer in the facility, restaurants, bar, laundry room, business center, outdoor patio, hot

the laundry facilties were not working correctly

while the laundry was free, only one dryer out of six was working

+ free parking +complimentary chauffeur service + first drink of each night included, friendly bartender + free

your first drink is on the house and the bar is grand and welcoming

the breakfast was delicious

commented-the soap amenities were sparse as there was only a bar of soap for everything

with rest of the staff -- gladly honoured our request -- and moved us to room 206 -- a beautiful fireplace room

we sat at the bar for about 15mins and had four people on staff

elevator not working hugely expensive breakfast price on weekends no room service

wifi was not working

lotta great bars in the area for food

the breakfast was mediocre

nice pool area and laundry facilities

early check in

gym was well equipped but the swimming pool was so narrow and small it was too difficult to swim

pool must be opened

wifi on and off (limited download speed) when first arrive staff was not friendly at day 3 staff

breakfast doesn t have 5* quality. no laundry service

spa was more than great

free valet parking and delicious food!

breakfast was okay but no protein like eggs, sausage or bacon

from the rooftop bar you can see the lake

large room and large bathroom; upper floor; ample parking; laundry and fitness rooms.

great facilities such as fitness center, laundry, breakfast, ...

they have guest laundry, an office, pool, spa and exercise room

was situated close to the theatre district in buffalo, with a basic breakfast included and guest laundry onsite

has all the amenities, it was very clean, smelled fresh despite it is a pet friendly hotel and the rooms are

filthy sheets in the pull-out sofa bed; hair, odor, stains laundry was filthy- detergent stains as well as

no extra linen for the sofa bed. no laundry bags in the closet.

or another rooms not to mention the kids were with me, and it seemed like our room was near a laundry room

nice and clean laundry was very comfortable

the hotel has a laundry room that you could use and as we had been away for 7 weeks it was most welcome

next door to our room was a bunch of kids and woke my family up between 2-3am, jumping and doing cheers, very

spacious parking lot. clean bathroom, bed, bedding. free wifi.

beautiful decor. amazingly comfortable bed. great pool/spa area. excellent location.

next door to our room was a bunch of kids and woke my family up between 2-3am, jumping and doing cheers, very

beautiful decor. amazingly comfortable bed. great pool/spa area. excellent location.

to sign up, you then need to make an extra trip to the front desk (which can be a hassle with two kids

the gym is hardly a gym; more like a tiny room with a few elliptical machines.

the layout of the hotel (elevator changes to access parking or lobby) or the unavailability of room service past

extensive gym. floor to ceiling windows in room.

room service was top notch

hotel was dirty, i had to change rooms due to the insecurity of my lock on the room, the laundry facility was

clean, quiet, healthy food choices. free laundry. work out room. excellent value.

bbqs, pool, gym, washing machines, full fridge, dishwasher, and more

the rooms were spacious and had clean kitchen facilities

the pool was located right by rooms

laundry facilities were not clean and it would have cost $4 to wash and dry one load which is a lot

modern room, gym, all day coffee, laundry (high priced though), dog welcome (surcharge

they should have the instructions to use the laundry

went to do laundry and washer wouldn't fill with enough water to wash clothes and front desk said someone had

we had to take our laundry to the front desk and pick up clean towels

the laundry worked

nice small kitchen and laundry

nice laundry room

everything was fine but needs a little laundry update.

staff was wonderful, elevator , laundry, pet friendly,kitchenette

small parking lot

needs a bigger parking area and softer beds. room was tiny.

getting in and out of the parking lot was difficult.

room service, sam has an attitude problem, no cleaning, no one will ask you how was the day

the location was great and there was good parking

the laundry room is not update.

manager is approachable to solve any issue. kids love swimming pool.

in the breakfast is the best

we had to walk in the parking lot to get to the front door

parking, breakfast and quiet and clean all good

i could hear the laundry machines running past 11 pm. not cool.

i was told that there were not any clean and i would have to wait until someone came in to do laundry

breakfast was really good laundry facility was also

needed to do laundry and the dryer didn't work

pool was not open

i asked for the wifi password, i was given a wifi router to plugged into the wall to connect to

microwave and fridge and free wifi

friendly staff, offered to let us have a late check out since we would be getting in late, clean rooms

parking next to the room

could have had a better wifi connection wi-fi is very weak

the availability of laundry machine easy parking

there was a laundry on site for guests to use but again we did not use this facility

then getting home near midnight and having to immediately do laundry and shower + wash our hair

clean beds, accommodating families with a pet.

there was no pool or gym. it would make me want to stay a few more days.

dirty laundry bag left in room

i doubt his claim because booking was showing another room available (though that was a smoking room, not

smoking room

air freshener in the room was too strong, which made me wonder if the facility has designated non-smoking rooms

sunday morning (game day) 7:00 am i woke to blaring bills fans tailgating in our parking lot

was a lot of snow in the biffalo area and they did not bother to shovel or plow out their parking lot

microwave, coffee maker, fridge, tv, wifi

problem this time were the people staying in the room next to us were smoking, a lot

much more sanitary than carpet), overall very clean, all rooms are on the ground level with parking right

comi drove into a dark parking lot with 1 car present, office is a tiny box with a call button, no attendant

i asked for non smoking and when i pulled back the bed sheet the cover was coveres with cigarette burn wholes

their was cops & ppl in the parking lot

we couldn t even stay the night because there were pedestrians wandering around the parking lot that didn

room was supposed to be non-smoking and smelled like an ashtray

affordable quiet good parking

king size bed was so comfy, great room space, great coin laundry available, close to

we asked the front desk for change to use the laundry room and they failed to tell us that it was out of order

the guest laundry worked well

laundry mat was a little disappointed. no laundry soap and the machine needs a little cleaning.

, noises from cars in the parking lot ( like racing in the parking lot)

back parking lot was very dark

we were a little upset that the pool was closed

location, ev chargers, clean

basic gym

pool, hot breakfast, suite room, able to secure a roll away bed for additional child

laundry room was clean with easy to use appliances

we were told they were backed up in the laundry

breakfast pretty good

breakfast was good except the breakfast lady was bad mannered very grumpy,the hotel was lovely and

small sensor glitch for the pool door, but the staff was very helpful.