the supplies in my room had not been refreshed with care no laundry bag, no cups in the bathroom

room was clean and big, pool was nice and the breakfast was great

the breakfast was also good

good location good parking enough stuff nearby to live off of

parking was ok.

good breakfast, friendly helpful staff.

easy check in, lots of parking, large room, friendly efficient staff

the breakfast was decent, the room was clean the staff very friendly.

the pool was clean, and warm

pool was awesome

laundry detergent must be very strong because my face broke out

no laundry facility

convenient location, breakfast, friendly and professional staff!!!!

the pool was very nice and even had floaties for the kids

our pets were $20 a day per pet

we asked the front desk for change to use the laundry room and they failed to tell us that it was out of order

laundry mat was a little disappointed. no laundry soap and the machine needs a little cleaning.

the guest laundry worked well

king size bed was so comfy, great room space, great coin laundry available, close to

were at the opposite end from the office, so the wifi was unusable unless we went out to the parking lot

booked for two people smoking

to use a chair to block the door, there was no hand soap, bathroom was not clean, heavy smell of smoking

their was cops & ppl in the parking lot

we couldn t even stay the night because there were pedestrians wandering around the parking lot that didn

no wifi

dirty laundry bag left in room

smoking room

am checkout so they can use lot for game parking

sunday morning (game day) 7:00 am i woke to blaring bills fans tailgating in our parking lot

parking lot was solid ice; very slippery and dangerous

i was told that there were not any clean and i would have to wait until someone came in to do laundry

i could hear the laundry machines running past 11 pm. not cool.

breakfast was really good laundry facility was also

needed to do laundry and the dryer didn't work

breakfast selections, considering how small it was

like the fact that the laundry was complimentary and there was a hot breakfast every day

there is also a pool, fitness room, little business room, and laundry

it smelled like mildew in laundry that has been sitting wet in the washer for days

free laundry, excellent breakfast with many choices, 3 times week social with food, and other amenities

free laundry machines

has free guest laundry room, great location, nice staff

guest laundry was out of service due to the dispenser for supplies unusable

have most facilities suche as refrigerator, laundry spcae, swimming pool,

very quiet too, and the guest laundry was a great unexpected amenity

there is not a bill changer on site if you need quarters for the vending machines or laundry

i saw a laundry room, gym, jacuzzi and outdoor pool

was clean and very comfortable kids had enjoyed the pool breakfast was not bad friendly staff would rebook again

parking and access was easy. staff was excellent.

also had a hard time getting in to the gym part i guess the door needs some fixing or something

great location near the local concert venues. ample parking, affordable, friendly staff.

the hotel has a restaurant and room service available until 11 pm

hotel bar very small for the size of the crowd

room service and restaurant not overly priced for being so ritzy looking

gym not accessible

extensive gym. floor to ceiling windows in room.

was hard for the price, should offer free breakfast kids running around hallway and yelling

got a suite as we were travelling with our kids

next door to our room was a bunch of kids and woke my family up between 2-3am, jumping and doing cheers, very

there is a bar in the lobby and a starbucks

the hotel pool and spa were a big hit with the kids and adults!

nice pool area and laundry facilities

breakfast staff was exceptional, they were efficient, friendly and aimed to please.

everything was great and they are very pet friendly

my husband and i gave the kids the two double beds and we had all intentions of staying on the sofa bed before

the pool water was even a perfect tempature

this was a huge deal to my kids

also there were lots of spiders out side the rooms window which paranoid my kids

well positioned, unusually good gym for a hotel, and bonus, a rooftop swimming pool.

enjoyed the pool

perfect location to take the bar exam

breakfast doesn t have 5* quality. no laundry service

valet parking at no charge ( just tip

valet parking , friendly and professional clean rooms

highlights were the amazing shower and outdoor spa pool.

kitchen is still coming up to speed and it has a limited menu

we appreciated that the self laundry

breakfast, cleanliness

glady helped us with an early check in. knew the area, friendly staff

could have more customer service experience and appeared to be homeless people walking in eating breakfast

the breakfast provided was more than expected

the breakfast was great, and the pool was wonderful along with the gym

clean comfotable inviting accommodating great time love the pool and jacuzzi!

a lot of varieties! great location! was able to accommodate an early check in! thank you!!

pet friendly

nice suite , breakfast every morning and a pool. it s rite off main street

nice and clean laundry was very comfortable

no extra linen for the sofa bed. no laundry bags in the closet.

or another rooms not to mention the kids were with me, and it seemed like our room was near a laundry room

the hotel has a laundry room that you could use and as we had been away for 7 weeks it was most welcome

filthy sheets in the pull-out sofa bed; hair, odor, stains laundry was filthy- detergent stains as well as

they have guest laundry, an office, pool, spa and exercise room

large room and large bathroom; upper floor; ample parking; laundry and fitness rooms.

great facilities such as fitness center, laundry, breakfast, ...

was situated close to the theatre district in buffalo, with a basic breakfast included and guest laundry onsite

beautiful room and great breakfast

were young kids/adults running around the halls all night partying until 3 am both nights we stayed at the

establishment that is pet friendly

that the pool wasn't open

pool,small bowling alley, nightclub all within

no toiletries and breakfast.

was perfect including the assistant manager who helped organise a day on the golf course at bryncliff

fireplace was fabulous as was the staff, complimentary breakfast, first free drink at the bar,

wifi in the rooms can be spotty

the breakfast was delicious

would have preferred traditional breakfast items like eggs, pancakes, fruit.

helpful staff. comfortable bed a general all round good atmosphere huge bathroom. good laundry

i also appreciated that they had laundry facility

clean the hotel was and the fact that you all have a laundromat or laundry room also the microwave in the in

is somewhat difficult to obtain change for laundry machines

location,shuttle service,valet parking

laundry room required quarters and breakfast was a bit underwhelming compared to other residence

we also loved the breakfast variety

the indoor pool was nice - clean and well appointed

cut time in the pool

as a family with kids who like to drink milk later in the evening, it was a needed, but not available

big room, aircon, laundry facilities, comfy bed

it was clean, room was spacious. hotel had a laundry room and it was easy to use.

they had a laundry area where i was able to dry my clothes after riding that maid of the mist in niagra falls

modern and clean laundry (credit card)

had an old laundry smell

i didn t use the pool or gym or laundry, but they looked well-maintained and are nice features to have

there is no parking that is covered and sheltered from windy rain to load/unload upon arrival/departure

hospitality, great breakfast, and cleanliness.

didn't eat the continental breakfast. used the kitchen appliances located in the room.

allow pets but are not cleaning the rooms very good between guests

breakfast, loved the pool

room we were in and the pool was clean the breakfast was excellent and the staff was top notch all

pool is too small.

pool water very cold. did not use.

we had a wifi router in the room

the pool area is amazing

pool was very nice!! ud83dude0e

was wonderful, the location , the breakfast, the cleanliness of the room, comfortable beds, designed work/ study

very clean good breakfast and great location

cleanness; free parking, free breakfast; free coffee 24/7

deep cleaning like scrubbing walls and shampooing the carpet also the pool only goes to 4ft my kids didn t

rooms were too dark, not cleaned, full of pet smell and body odor.

my kids got woken up and couldn t go back to sleep do to them next door fighting and yelling loudly

kitchen was fully equipped with anything we would have needed if we stayed more than 1 night

help from morning staff when she decided to charge me another pet fee for staying an additional day

parking lot is a little chewed up.

no adequate air conditioning,no cable,they had ppl changing car parts from car to car in parking lot and one

free wifi but don't give you the password

i needed tge wifi password and i couldn t get tge guy to answer, and the cockroaches were so bad the were

one suggestion is that you may need a machine to change billa for laundry

we were placed across from the laundry room with no door so we just heard laundry machines all night along with

super upsetting to know that they cut corners on laundry

easy to use laundry inside , use oven and per our request they give us two room side by side connected to each

stayed in room 129 , it was very noisy from the constant laundry room door slamming next

plastic cups in room for water, no ice bucket, no laundry bag and room was freezing upon arrival

dirty laundry in hall. staff not professional or friendly.

large room, comfortable beds, refrigerator, laundry facilities available, great shower.

the parking lot is large

additude of employees great room lots of parking chooses i had a semi truck ,just the

then getting home near midnight and having to immediately do laundry and shower + wash our hair

there was a laundry on site for guests to use but again we did not use this facility

the availability of laundry machine easy parking

check in i was informed that although they are advertised as a pet friendly hotel, they did not have any pet

it was pet friendly.

the kids had fun in the pool

breakfast was very nice with many choices

having a full kitchen and a separate bedroom is also great

first visit since the pandemic and i was confused about room service which was quickly rectified

the kids had fun in the pool

at this point we were happy that we finally had a room however right across the hall the laundry room was

wish the pool was fixed

i emailed for parking for the week only to be told they dont do that even though i have an email telling me i

is a well equipped kitchen in the room, but all the plates, cutlery, cups, etc

it can just use a continental breakfast.

room and linens were clean and they had a laundry facility

my room was next to the laundry

it wasn't until the next day i realized there was a shuttle available

light from parking lot shining in my window, and solid drapes were not adjustable

wifi was a little spotty

with all the heavy duty cleaning/laundry that happens in a hotel i was completely disgusted when i saw this

there were stains in the carpets and we found peanuts and a bright pink kids bracelet on the floor in our room

not have notice the room service is every other day, pool area had no towels, coffee pot in the morning was

lounge area was good and gym

no kids under the age of 18 in the pool after 9:30pm

smell and the fact there wasn't enough laundry supplies also the fact they charge $2

the pool and service

the staff was great, the pool was not freezing

the hotel lobby is attractive and the snack bar is well stocked

pet allergy free rooms

tried to use the laundry and the one and inly machine was broken- we opened it and saw the foul smelling laundry

no laundry detergent in the vending machine

ok to spend a night and to wash your clothes there (laundry room)

friendly front desk staff cheap laundry room allowed urgent clothes washing

laundry machine needs maintenance

laundry room in hotel

excellent location with shuttle service

the breakfast line was terrible... but manager addresses in timely fashion

area around the hotel is a huge parking lot on a 4-lane busy street, but very safe

wifi

very comfortable room and friendly staff. the gym was outstanding!

hotel was booked with kids that were competing in a hockey tournament

i got in late after midnight and they sent me airport shuttle immediately!

lots of parking & the it felt very safe

hotel was booked with kids that were competing in a hockey tournament

dryers in the laundry room didn't dry our clothes very well

shuttle service for pick up n drop to the airport was superb

room too small, over priced for product, pillows crappy breakfast was in a disarray with kids running wild,

the rooms are big and lots of parking. perfect location

very quiet at night, friendly/polite staff, good variety for breakfast, nice pool area for kids

my room was beside public laundry and employees laundry

right across from the hotel s laundry room where the employees were shouting

more info at check-in for amenities like the laundry facilities or gym, etc

across from facilities so workers are constantly talking and you walk out your room to baskets of laundry and

the smell from the laundry area was strong and unpleasant

change machine or laundry supplies available near washing machine would have been a plus

when i called about the self laundry to the night front desk person i wasn't told no changer had to call my

the guest laundry room some work done.

pool wasn t open

they also pffer free shuttle from and to the

the guy at reception did bring us new bed sets that were from the laundry but did not look great either

when when i asked the staff about additional towels he copped an attitude with me because the laundry department

the staff said it was their laundry detergent that caused the stains

it had a hot tub. it was a smoking room.

everything. the spa mainly

also used the laundry facilities which was nice

the wifi was not adequate. cellphone signal was not very good either.

parking was good

unable to use the gym, pool, or rec room because it was packed the whole time we were there

very clean and a great breakfast in the morning. staff was very friendly

laundry room & ice room available

the restaurant and bar are nice

at noon, area safe and convenient to shopping and activities, parking free and under cover, nice bar and restaurant

my stay at the wydham garden, the staff were awesome, from the front desk, housekeeping and the bar staff,

good location, lots of nice restaurants around (tip> the eagle house restaurant, williamsville), gym, little

my third and last complaint is our room was either next to underneath the hotel laundry room

found a string in the bed probably from the laundry i found it odd that breakfast was included but there wasn

in similar vein, and perhaps out of sympathy for the hot water maker, the microwave in the laundry area expired

laundry facilities were advertised, was not told that they couldn t offer quarters for

gym was subpar

pet fee, which is outrageous, but since we had already paid for the reservation, we were stuck

we paid extra for wifi and it didn t work , overall great stay

the wifi was not working during our start and this was very frustrating.

my grand kids loved the pool and spa

a bit confusing with the shared parking lot with the drugstore

i understand that we are in a different time but it was suggested that i go to the laundry room to ask for

seemed new, hotel and room were very clean, lots of breakfast options (including gluten

the lobby offers a variety of entertainment options, along with a gym and a generous sized pool

my only problem was i needed a shuttle to airport and not available for an early morning flight

paper towels in kitchen we're almost gone

the room was a bit small. the laundry was not functional.

dual shower heads - efficient ac & heating & convenient parking

excellent value for the price, plus free breakfast

nice staff, good location for shops and getting to the airport, we felt safe, parking on

the breakfast provided several choices.

the location and convenience of everything around. internet and laundry.

was ok, glad wasn t over laundry room could hear washers spinning when walking down hallway to elevator, room

staff friendly, clean room, aircon functioning well, good breakfast, good service over all!

the salt water pool was also very clean and well kept

the staff was exceptional and the breakfast was one of the best we ve had that is included in the price

just disappointed about not having breakfastud83dude0f because we have to pay extra for breakfast and a little

nice rooms and staff. pool and hot tub. free parking

it s kind of completely isolated from anything else except a huge parking lot.

parking was easy, and right outside of the door

i had to say something maybe the wifi could have been a little better but it really wasn t that bad

is the worst hotel we've ever stayed in - dirt, stink, dirty laundry, nothing works, blood stains on the wall

the parking lot was too dark--i had to go to the car for a bag and it was a bit scary out there

roof over head to sleep and parking spot. no loud noise.

we moved the table over in between the beds we couldnt sit down and eat at the table), had a smoking room but

free wi-fi, but the only place you could get a signal was if you stood on one leg in the parking lot, i didn't

the hotel has a laundry room for clients

laundry , pool all amenities needed

hotel is supposed to be pet friendly, but there is a $75

kitchen utensils could have been added with few more options and a hot water kettle

breakfast was good but the staff could not keep up with the amount of guests that was dining in

laundry room situation was terrible

appreciated having the laundry room as i had a long stay

are out of coins to do laundry, so i had to go to red roof beside the to get some coins

the parking & staff

wish one of the pools was open!

i had to bomb my room for bugs,take all bedding to laundry and spent 4hrs cleaning the first night, re-bombed

a little bit pricey for the out dated no laundry room no ice machine but ok .

there is no laundry room at the hotel but there is a laundry within a few minutes' drive

pet friendly hotel and wasn t cleaned properly

no in room coffee service wifi not so good

free laundry, tuesday free dinner! on sure gym

excellent staff, good laundry facilities, free coffee and tea

free laundry

free laundry, exercise facility

location was excellent, free use of laundry was a plus.

no laundry service. other than that the place and facilities were fantastic

one elevator working and had to use laundry and another location but was walking distance

and no dirty laundry bags

i was surprised and disappointed that the parking lot was such

location was great for visiting a student at university of buffalo. pool area nice, clean rooms.

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

excellent amenities like the laundry room and 24/7 front desk assistance

there wasn t a laundry on site and continental breakfast included.

even the parking lot

pet friendly

i like having access to the onsite laundry facilities

the next morning i went down and she walked me to the laundry and handed me 2 pillows

i liked that laundry was available if needed there was an ice machine on my floor instead of having to go to

convenient location; pet friendly; had ev charger

facility is pet friendly, which is nice for those traveling with pets but i didn t particularly care for

had a room by the laundry to large baskets of dirty lines were outside room

laundry,pool,& weight room still closed due to covid

the rooms were spacious. the laundry availability.

t clean dirty laundry still in the room and the bathroom was not cleaned

housekeeping staff talked loudly outside our room which was across from the hotel laundry

the hotel's location is convenient, offering free parking, spacious rooms, a laundry room, and a lovely pool

pile of loose laundry and bagged garbage outside the room just down the hall was there from the time we arrived

5 feet, the rooms are clean, the hotel staff are so sweet, the laundry facilities are nice $2 wash and $2 dry

the staff provided excellent service, parking was conveniently located and readily available, and the breakfast

location, cleanliness of room, friendly staff, complimentary breakfast

was a huge pile of dirty laundry and garbage outside my room from 3 when i checked in until the next morning

did not have towels and when requested they said all were on the laundry and i needed to wait

was great and awesum, customer service, pool, gym, breakfast

was great and awesum, customer service, pool, gym, breakfast

updated, fresh feel; excellent beds. nice workout facility. very complete breakfast.

were absolutely fantastic, the hotel is very comfortable, laundry room was a god send and the gym was fab too

while the laundry was free, only one dryer out of six was working

there is so much to offer in the facility, restaurants, bar, laundry room, business center, outdoor patio, hot

the laundry facilties were not working correctly

also free laundry

clean, quiet, healthy food choices. free laundry. work out room. excellent value.

hotel was dirty, i had to change rooms due to the insecurity of my lock on the room, the laundry facility was

nice big room - excellent bed, liked the full kitchen

there was plenty of parking available as well and it's close to good dining

ev charging

modern room, gym, all day coffee, laundry (high priced though), dog welcome (surcharge

we had to take our laundry to the front desk and pick up clean towels

went to do laundry and washer wouldn't fill with enough water to wash clothes and front desk said someone had

laundry facilities were not clean and it would have cost $4 to wash and dry one load which is a lot

location, price and amenities like microwave, fridge, pool, exercise room and guest laundry.

the laundry worked

staff was wonderful, elevator , laundry, pet friendly,kitchenette

everything was fine but needs a little laundry update.

of the laundry facility and vending machines

nice small kitchen and laundry

parking next to the room

really appreciated this old-style motel, with parking immediately in front of our unit

parking lot was not plowed, and i had to ask to have for someone to shovel around my car so i

told i would have a room with a kitchenette but only had microwave and booked for 13 days but was forced to

friendly staff, offered to let us have a late check out since we would be getting in late, clean rooms