i was told that there were not any clean and i would have to wait until someone came in to do laundry

needed to do laundry and the dryer didn't work

breakfast was really good laundry facility was also

i could hear the laundry machines running past 11 pm. not cool.

the pool could of been clean there was ants in it

from the free laundry to all of the dishes included , everything was helpful

free laundry, excellent breakfast with many choices, 3 times week social with food, and other amenities

oh and the laundry area was available to use

like the fact that the laundry was complimentary and there was a hot breakfast every day

free laundry machines

dirty laundry bag left in room

parking lot was solid ice; very slippery and dangerous

you can walk to the stadium and not worry a about traffic and parking

close to highmark, convient parking

lit parking lot was unnerving

i asked for non smoking and when i pulled back the bed sheet the cover was coveres with cigarette burn wholes

for smoking room then owner told us the room was not available after i booked in advance , floors were

hotel is a not in good level of maintenance, blankets with cigarette holes, a strong smoking smell, uncomfortable

no wifi

we couldn t even stay the night because there were pedestrians wandering around the parking lot that didn

was standard but decent good size room crib availability late check out proximity to highways laundry

very quiet too, and the guest laundry was a great unexpected amenity

guest laundry was out of service due to the dispenser for supplies unusable

there is not a bill changer on site if you need quarters for the vending machines or laundry

have most facilities suche as refrigerator, laundry spcae, swimming pool,

i saw a laundry room, gym, jacuzzi and outdoor pool

pool water looked cloudy

was clean and very comfortable kids had enjoyed the pool breakfast was not bad friendly staff would rebook again

the gym and pool looked good but i didn't have time to use them

free parking area value

the guest laundry worked well

laundry mat was a little disappointed. no laundry soap and the machine needs a little cleaning.

we asked the front desk for change to use the laundry room and they failed to tell us that it was out of order

king size bed was so comfy, great room space, great coin laundry available, close to

wifi did not work

the gym is hardly a gym; more like a tiny room with a few elliptical machines.

lobby was way too loud with the bar location - i couldn't even hear the employee checking me in.

the layout of the hotel (elevator changes to access parking or lobby) or the unavailability of room service past

extensive gym. floor to ceiling windows in room.

the hotel has a restaurant and room service available until 11 pm

beautiful decor. amazingly comfortable bed. great pool/spa area. excellent location.

cable tv was not working properly, but wifi was fine

the pool/spa area was even better than we had pictured and fortunately we had it all to ourselves

was hard for the price, should offer free breakfast kids running around hallway and yelling

cost of parking, quality of wifi

laundry detergent must be very strong because my face broke out

no laundry facility

only request for motel, would be, to serve bacon for breakfast sandwiches

value for a clean comfortable room and the breakfast is a bonus for not having to stop after leaving to get

the pet fee which i wasn t told in advance was excessive

the supplies in my room had not been refreshed with care no laundry bag, no cups in the bathroom

the breakfast was also good

the breakfast and the pool

breakfast was great

gym was well equipped

pool and cleanliness

pool, hot tub area was clean & warm & the room we had was immaculate

great breakfast and great pool

no restaurant on premises, buffet breakfast is good.

it was very clean. the staff was helpful. the breakfast was very good.

nice pool area and laundry facilities

breakfast staff was exceptional, they were efficient, friendly and aimed to please.

everything was great and they are very pet friendly

my husband and i gave the kids the two double beds and we had all intentions of staying on the sofa bed before

the pool water was even a perfect tempature

this was a huge deal to my kids

also there were lots of spiders out side the rooms window which paranoid my kids

well positioned, unusually good gym for a hotel, and bonus, a rooftop swimming pool.

enjoyed the pool

perfect location to take the bar exam

we appreciated that the self laundry

the breakfast provided was more than expected

the staff were awesome and very helpful… sine the first day, mario impress us with his help for early check

the wifi at the property is not great.

distance to several food options, free on street parking from 5:00 pm - 8:00:am, very good breakfast options

breakfast doesn t have 5* quality. no laundry service

and classic feel to it ,i will definitely go back, the staff are very friendly and the roof top bar is amazing

was a shame that the spa and gym closed at 6pm, so we weren t able to take advantage of these

spa was more than great

rooms, bed, bathrooms all very nice - mt kids of course loved that everything was on wifi

nice and clean laundry was very comfortable

filthy sheets in the pull-out sofa bed; hair, odor, stains laundry was filthy- detergent stains as well as

the hotel has a laundry room that you could use and as we had been away for 7 weeks it was most welcome

or another rooms not to mention the kids were with me, and it seemed like our room was near a laundry room

no extra linen for the sofa bed. no laundry bags in the closet.

they have guest laundry, an office, pool, spa and exercise room

large room and large bathroom; upper floor; ample parking; laundry and fitness rooms.

great facilities such as fitness center, laundry, breakfast, ...

was situated close to the theatre district in buffalo, with a basic breakfast included and guest laundry onsite

the pool and hot tub were closed

stay was great but the rooftop bar was way too small for nye and no dance floor

it was cool. hard to get towels and bar soap when we needed them.

not have breakfast

were young kids/adults running around the halls all night partying until 3 am both nights we stayed at the

the bar inside was on fire, the music food people was excellent! very trendy

i loved the butlers (they helped with everything, including parking the car in the

breakfast was delightful. staff was simply outstanding!

they have a parking lot( drive slowly- it has some dips)

clean and staff was great at handling drinks, luggage and parking (we had bikes ) and had a great and safe

parking

is somewhat difficult to obtain change for laundry machines

helpful staff. comfortable bed a general all round good atmosphere huge bathroom. good laundry

i also appreciated that they had laundry facility

clean the hotel was and the fact that you all have a laundromat or laundry room also the microwave in the in

a shuttle is provided by the hotel that will take you to and pick you up later from anywhere in the

laundry room required quarters and breakfast was a bit underwhelming compared to other residence

the bar was closed

large kitchen space, good size bathroom & shower

cut time in the pool

the continental breakfast was delicious

convenient customer laundry, paid by credit card

big room, aircon, laundry facilities, comfy bed

modern and clean laundry (credit card)

the bed was comfortable, the linen clean, plenty of hot water and the laundry worked well

hallway smelled like smoke and laundry

breakfast was very good! we were especially fascinated by the pancake machine! ud83eudd70

breakfast, please get a waffle maker.

plus the free parking and the location near the highway made our trip easier

pillows, pool, breakfast

room we were in and the pool was clean the breakfast was excellent and the staff was top notch all

i didn t use the pool or gym or laundry, but they looked well-maintained and are nice features to have

didn't like the fact on how the bottom of the pool was like popcorn paint and a few of my kids got scrapes and

they allow dogs and the indoor pool was nice.

shuttle doesn't take you far enough

clean. helpful staff. shuttle to mall very convenient.

breakfast was excellent, the staff were super friendly and helpful, best customer service i've had

the room was spacious and clean. the pool was great.

staff, free shuttle to the mall, clean hotel

very clean good breakfast and great location

the following morning to request consideration for the payment of our room (we had to pay a $75 pet fee and our

it was dirty linens and fairly old got stuck in the elevator and kids running everywhere

its not in a bad area and gym was open 24hrs

2 bed suite with fireplace was spacious.

a large group of kids came in driving us out pretty quick as the pool is not very big for a lot of rowdy people

for our vacation needs, food selection for breakfast was excellent, property was clean and the staff is excellent

super upsetting to know that they cut corners on laundry

easy to use laundry inside , use oven and per our request they give us two room side by side connected to each

had to go to the second floor laundry room to use a dirty

stayed in room 129 , it was very noisy from the constant laundry room door slamming next

we were placed across from the laundry room with no door so we just heard laundry machines all night along with

plastic cups in room for water, no ice bucket, no laundry bag and room was freezing upon arrival

dirty laundry in hall. staff not professional or friendly.

large room, comfortable beds, refrigerator, laundry facilities available, great shower.

many diners around the place and the parking is free

the parking lot is large

the gym was available by appointment

you need wrist bands just to use gym or pool

stay, i love that it has bedrooms separate from the main room, and the fact that it has a small kitchen

it was great for the kids

black-out curtains were really good free wifi was sufficiently fast breakfast was filling and had enough

at this point we were happy that we finally had a room however right across the hall the laundry room was

it can just use a continental breakfast.

knew not to expect anything more than a continental breakfast but my wife has yogurt every morning and this was

having kitchen

and hot tub were out of order, kitchen had no flatware or dishes, tv did not work, and bathroom door was broken

then getting home near midnight and having to immediately do laundry and shower + wash our hair

there was a laundry on site for guests to use but again we did not use this facility

the availability of laundry machine easy parking

clean rooms and everything was available. the breakfast was good

nice and clean, awesome breakfast buffet

room and linens were clean and they had a laundry facility

my room was next to the laundry

great car parking price free shuttle and quick drive to galleria and restaurants

wifi was a little spotty

parking was just steps away, and 24-hour airport shuttle service was available, a relief to us

with all the heavy duty cleaning/laundry that happens in a hotel i was completely disgusted when i saw this

pool was open late

there is a clean indoor pool, as well as a small gym

front desk & shuttle drivers were great

poor wifi

smell and the fact there wasn't enough laundry supplies also the fact they charge $2

noise from gym below in the morning was annoying

late check out was very helpful

room service at all during my stay and sheets and towels never change

the pool and service

tried to use the laundry and the one and inly machine was broken- we opened it and saw the foul smelling laundry

ok to spend a night and to wash your clothes there (laundry room)

deep cleaning to the cracks of the walls, however someone did clean, as you could see them doing laundry and it

it had laundry and water bottles during breakfast

friendly front desk staff cheap laundry room allowed urgent clothes washing

laundry room in hotel

staff persons were very accommodating with offering shuttle services from and back to the airport

shuttle was prompt and courteous

paths from the front row of parking spaces to the driveway - not conducive for use with roller bags and certainly

i enjoyed having a kitchen in which i could prepare hot meals

bar was good, too

would have like to be informed that the pool and spa were open

staff was courteous, the common areas and room were very clean, plenty of close parking spaces, meals were

of the room size of the room very comfortable bed friendly staff location no fee for parking or

shuttle service on friday night after 11 p

dryers in the laundry room didn't dry our clothes very well

lots of families with kids when we traveled so common areas were very loud and crowded

mess, not a single clean table, food on the floor, not enough staff to keep up with the million kids in there

the staff was amazing and the shuttle to the mall and restaurants was a great touch

loved the breakfast

my room was beside public laundry and employees laundry

more info at check-in for amenities like the laundry facilities or gym, etc

across from facilities so workers are constantly talking and you walk out your room to baskets of laundry and

right across from the hotel s laundry room where the employees were shouting

the smell from the laundry area was strong and unpleasant

when i called about the self laundry to the night front desk person i wasn't told no changer had to call my

the guest laundry room some work done.

change machine or laundry supplies available near washing machine would have been a plus

very clean, great rooms and great breakfast

very friendly staff very good hot breakfast

when when i asked the staff about additional towels he copped an attitude with me because the laundry department

the staff said it was their laundry detergent that caused the stains

the guy at reception did bring us new bed sets that were from the laundry but did not look great either

i liked the fact they had smoking rooms.

was non smoking

also used the laundry facilities which was nice

you were able to get hot breakfast that the kitchen made and brought to you

t aware of pet fee

was a good amount of parking

very clean, good breakfast, nice staff, ample parking.

laundry room & ice room available

hotel is clean, located around lot of food places near by, starbucks is right across parking lot

wated 20 min at the lobby bar for a drink

on-site spa couples massage was a bit rushed/lacking for price tag

good location, lots of nice restaurants around (tip> the eagle house restaurant, williamsville), gym, little

our room, actually a suite complete with kitchen and fireplace (which we used non-stop in feb buffalo weather

i wish i had a longer stay to be able to use the pool

lady at the front desk yelled at my kids at the top of her lungs for no reason

nice room with whirlpool

rooms and pool area were extremely clean

laundry facilities were advertised, was not told that they couldn t offer quarters for

found a string in the bed probably from the laundry i found it odd that breakfast was included but there wasn

my third and last complaint is our room was either next to underneath the hotel laundry room

in similar vein, and perhaps out of sympathy for the hot water maker, the microwave in the laundry area expired

very clean, super comfortable bed, excellent shower, nice continental breakfast

i liked it all. the breakfast was great and the employees were very friendly and helpful.

a lot of varieties! great location! was able to accommodate an early check in! thank you!!

tina was great, i called her for an early check in and she called me back when the room was ready

nice suite , breakfast every morning and a pool. it s rite off main street

breakfast was included in price and there was a good variety of items to choose from

i understand that we are in a different time but it was suggested that i go to the laundry room to ask for

the lobby offers a variety of entertainment options, along with a gym and a generous sized pool

more parking spaces near to the entrance could have added much more to our experience

close to the airport, free shuttle

great lobby with lots of activities and seating. clean pool and and gym.

the room was a bit small. the laundry was not functional.

breakfast is good. the price is affordable. it has a big space for parking. overall is good!

i really enjoyed the breakfast that was offered

and secure ud83dudd10, breakfast was great

it s very clean place free parking and breakfast. nice

was ok, glad wasn t over laundry room could hear washers spinning when walking down hallway to elevator, room

the location and convenience of everything around. internet and laundry.

breakfast included- pool great, excellent hours.

clean, restaurants close, pet friendly!

there was a shuttle to/from the airport

the kids and i enjoyed the spa pool and swimming pool

only one person staffing main desk at this property and often doubled as bar tender/hostess/maintenance service

amazing staff nice pool and spa washing machines good location

there were extra blankets in the room for cold nights, and wish the pool looked a little

breakfast was great, the bed was really nice, by the way who was the manufacturer of the bed?

laundry , pool all amenities needed

the hotel has a laundry room for clients

the kitchen staff cleaned well and were friendly

free wireless, free parking, nice breakfast, nice fitness room, free printing in the little business center,

breakfast and location were good.

no laundry room.

outlets not working no ice machine or laundry available

air conditioning was not cooling, the gym was very dirty and smelly.

clean and decent breakfast

no gym as they lie & claim there was

is the worst hotel we've ever stayed in - dirt, stink, dirty laundry, nothing works, blood stains on the wall

it s smelling like smoking and unclean.

parking was easy and close to my room

lots of guests loitering in the parking lot at all hours

kept the ac running cause of the smells in the room although non smoking room it still smelled like it

are out of coins to do laundry, so i had to go to red roof beside the to get some coins

laundry room situation was terrible

appreciated having the laundry room as i had a long stay

i ordered room service for the first time and it was wonderful

liked the pool/gym, the friendly staff, the spacious room, the overall look of the hotel, and the

i had to bomb my room for bugs,take all bedding to laundry and spent 4hrs cleaning the first night, re-bombed

a little bit pricey for the out dated no laundry room no ice machine but ok .

there is no laundry room at the hotel but there is a laundry within a few minutes' drive

they also allow pets here which my daughter thought was awesome because she wants a

free parking size of the bed

i love that i can do my laundry here, for free

location was excellent, free use of laundry was a plus.

free laundry is nice

excellent staff, good laundry facilities, free coffee and tea

candlewood provides free laundry facilities for its guests, which is a nice bonus

and no dirty laundry bags

one elevator working and had to use laundry and another location but was walking distance

no laundry service. other than that the place and facilities were fantastic

no complimentary breakfast. that was disappointing, especially for the kids.

the wifi was terrible. it is so basic to get this up and running properly for your guests.

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn t a laundry on site and continental breakfast included.

excellent amenities like the laundry room and 24/7 front desk assistance

not pet friendly

needs to be updated. had to pay for wifi. noisy.

i liked that laundry was available if needed there was an ice machine on my floor instead of having to go to

the next morning i went down and she walked me to the laundry and handed me 2 pillows

i like having access to the onsite laundry facilities

pet friendly

the wifi worked well

the hotel's location is convenient, offering free parking, spacious rooms, a laundry room, and a lovely pool

pile of loose laundry and bagged garbage outside the room just down the hall was there from the time we arrived

5 feet, the rooms are clean, the hotel staff are so sweet, the laundry facilities are nice $2 wash and $2 dry

stated before running what i assume was kids in the hallway and loud adults which you have no control over

$50 pet charge. we recently stayed at country inn by radisson and our dog stayed for free.

was a huge pile of dirty laundry and garbage outside my room from 3 when i checked in until the next morning

did not have towels and when requested they said all were on the laundry and i needed to wait

the hot tub was not working... the key to the pool area wasn't working...

the staff even prepared our room for early check in for my daughter which was a bonus for me

the pool

i love that the facilities allowed you to do laundry at no extra cost

free laundry after a 90 degree day playing lax

were absolutely fantastic, the hotel is very comfortable, laundry room was a god send and the gym was fab too

while the laundry was free, only one dryer out of six was working

there is so much to offer in the facility, restaurants, bar, laundry room, business center, outdoor patio, hot

also not clean- dirty laundry from prior guest under pull out couch

t clean dirty laundry still in the room and the bathroom was not cleaned

including a mini store in the hotel for forgotten items, a gym, a pool, a hot tub, a guest laundry room plus

laundry,pool,& weight room still closed due to covid

the rooms were spacious. the laundry availability.

hotel was dirty, i had to change rooms due to the insecurity of my lock on the room, the laundry facility was

clean, quiet, healthy food choices. free laundry. work out room. excellent value.

rooms were clean and breakfast was amazing,lot of options.

nice gym room and pool

pet friendly. and staff. was able to accommodate us early by allowing us to check in early.

went to do laundry and washer wouldn't fill with enough water to wash clothes and front desk said someone had

we had to take our laundry to the front desk and pick up clean towels

they should have the instructions to use the laundry

location, price and amenities like microwave, fridge, pool, exercise room and guest laundry.

laundry facilities were not clean and it would have cost $4 to wash and dry one load which is a lot

nice small kitchen and laundry

everything was fine but needs a little laundry update.

of the laundry facility and vending machines

the laundry worked

nice laundry room