i also appreciated that they had laundry facility

clean the hotel was and the fact that you all have a laundromat or laundry room also the microwave in the in

helpful staff. comfortable bed a general all round good atmosphere huge bathroom. good laundry

is somewhat difficult to obtain change for laundry machines

breakfast, staff approach, was pleasant, very clean, there is nothing bad to say

laundry room required quarters and breakfast was a bit underwhelming compared to other residence

the indoor pool was nice - clean and well appointed

the fitness room was closed and equipment was being sold off throughout our stay

the bar was closed

we really enjoyed our stay with my husband and kids

it was clean, room was spacious. hotel had a laundry room and it was easy to use.

hallway smelled like smoke and laundry

had an old laundry smell

convenient customer laundry, paid by credit card

big room, aircon, laundry facilities, comfy bed

we also loved that there was free parking and breakfast

location was great and the parking was very convenient and plentiful

+complimentary chauffeur service + first drink of each night included, friendly bartender + free breakfast, and

they surprised the kids with chocolate covered strawberries in the room and the adults enjoyed our complimentary

one has the fireplace nd the other is a small bar area with a pool table

not have breakfast

no breakfast was included

didn't eat the breakfast

fabulous rooftop bar and staff were super friendly

didn't know there were breakfast there.

we appreciated that the self laundry

the wifi at the property is not great.

didn t like that the wifi kept disconnecting

it was a one night stay in a hotel that does not have room service

one of the days we did not have room service at all

was standard but decent good size room crib availability late check out proximity to highways laundry

has free guest laundry room, great location, nice staff

very quiet too, and the guest laundry was a great unexpected amenity

have most facilities suche as refrigerator, laundry spcae, swimming pool,

guest laundry was out of service due to the dispenser for supplies unusable

had called the hotel to get shuttle bus lined up early in the morning i think the guy name was jim he told me

front desk clerk was very nice, and the room service personnel were very friendly

free shuttle bus service from/to the airport is convenient

rooms comfort and breakfast

the pool area is amazing

i wish the pool was open until 11pm or so. they close at 9pm.

the hallways were filled with kids practicing hockey all hours of the day and night

also there were lots of spiders out side the rooms window which paranoid my kids

wifi was not working

wifi was horrible and valet was slow and ridiculous you have to pay$25 a day for parking when you

breakfast doesn t have 5* quality. no laundry service

the breakfast was good

the spa is also a great option

i thought $7.50 for an amstel light beer was too pricey for a bottled beer at the bar .

construction being done just outside the hotel and parking lot entrance which was not the hotels

large room and large bathroom; upper floor; ample parking; laundry and fitness rooms.

great facilities such as fitness center, laundry, breakfast, ...

was situated close to the theatre district in buffalo, with a basic breakfast included and guest laundry onsite

they have guest laundry, an office, pool, spa and exercise room

we wished the gym was open

filthy sheets in the pull-out sofa bed; hair, odor, stains laundry was filthy- detergent stains as well as

no extra linen for the sofa bed. no laundry bags in the closet.

the hotel has a laundry room that you could use and as we had been away for 7 weeks it was most welcome

or another rooms not to mention the kids were with me, and it seemed like our room was near a laundry room

nice and clean laundry was very comfortable

pool is too small.

it was very clean and comfy and the breakfast was great and the staff.

breakfast, loved the pool

plus the free parking and the location near the highway made our trip easier

room we were in and the pool was clean the breakfast was excellent and the staff was top notch all

nice pool area and laundry facilities

my husband and i gave the kids the two double beds and we had all intentions of staying on the sofa bed before

they did give us a drink brochure to go to the bar to wait until our room was completed

great front desk staff, large room and excellent location for bar examinees.

was traveling with my family 2 adults and 2 kids

kids running around touching the fruit and almost getting burnt on the waffle maker

for our vacation needs, food selection for breakfast was excellent, property was clean and the staff is excellent

the breakfast was great.

i loved having a two bedroom suite and a kitchen area

i love the cleanliness of the environment, the staff and the breakfast

i saw a laundry room, gym, jacuzzi and outdoor pool

the corridors were a bit cold and no indoor pool.

overall a great deal including free parking, wi-fi and free breakfast

beds, very good breakfast, friendly staff

has everything that you need, staff were very friendly there is parking available near each entry/exit point

i didn t use the pool or gym or laundry, but they looked well-maintained and are nice features to have

also wifi works very slow in

good breakfast and comfortable suites

didn't like the fact on how the bottom of the pool was like popcorn paint and a few of my kids got scrapes and

liked apples being available. great breakfast.

the guy at reception did bring us new bed sets that were from the laundry but did not look great either

the staff said it was their laundry detergent that caused the stains

when when i asked the staff about additional towels he copped an attitude with me because the laundry department

shady residents, talking loudly and smoking outside our door

good location for our needs love the spa tube

got a suite as we were travelling with our kids

was hard for the price, should offer free breakfast kids running around hallway and yelling

the bar smelt like old fryer oil

got a suite as we were travelling with our kids

restaurant/ bar options

had to go to the second floor laundry room to use a dirty

stayed in room 129 , it was very noisy from the constant laundry room door slamming next

super upsetting to know that they cut corners on laundry

easy to use laundry inside , use oven and per our request they give us two room side by side connected to each

we were placed across from the laundry room with no door so we just heard laundry machines all night along with

extensive gym. floor to ceiling windows in room.

room service and restaurant not overly priced for being so ritzy looking

the gym is hardly a gym; more like a tiny room with a few elliptical machines.

lobby was way too loud with the bar location - i couldn't even hear the employee checking me in.

to sign up, you then need to make an extra trip to the front desk (which can be a hassle with two kids

dirty laundry in hall. staff not professional or friendly.

large room, comfortable beds, refrigerator, laundry facilities available, great shower.

plastic cups in room for water, no ice bucket, no laundry bag and room was freezing upon arrival

quiet hours, i guess, as some girls' party was going on below us and it sounded as if there was gymnastics off

there was a snow storm the night before and the parking lot was buried under 2 ft of snow and our car was stuck

close to everything. amazing pool/hot tub area. perfect for kids.

gym space can be improve, and also the machines available were just a few

the kitchen staff kept everything replenished

was tasty,but they seemed short staffed on cleaning & kitchen staff to help manage the needs of so many guests

there s also an airport shuttle just make an appointment

also used the laundry facilities which was nice

bar/reception staff were very friendly

i was charged a pet fee of 75

$75 pet fee for just one night. too expensive.

pool and spa were great

at this point we were happy that we finally had a room however right across the hall the laundry room was

was clean, easily accessible, friendly staff, plenty of parking

very cute!, i love the kitchenette and it had a hot plate. and the price was great.

no breakfast

not much on breakfast but that's why you have the kitchen to cook too

room and linens were clean and they had a laundry facility

my room was next to the laundry

parking was just steps away, and 24-hour airport shuttle service was available, a relief to us

was a big group of kids in the pool with no adult supervision it was kinda hectic and my kids didn't want to

everything was great. free breakfast included and it was good too. free parking.

laundry room & ice room available

good location, lots of nice restaurants around (tip> the eagle house restaurant, williamsville), gym, little

with paper document in room about hotel amenities like info on restaurant, room service, info on spa and

there was under cover parking and lit very well.

got couples massages downstairs at the spa both times and it's always amazing

no laundry room.

outlets not working no ice machine or laundry available

bathroom was dirty, bathroom door was broken, outlets didn't work, and no wifi.

wifi. hardly available when logging on error message was received

they also offer free continental breakfast and free parking which was a plus point for me

smell and the fact there wasn't enough laundry supplies also the fact they charge $2

staff and morning shuttle driver (4am) was exceptional and very accomodating and friendly

next to the airport w shuttle service

was friendly rooms were clean and comfortable ate at the bar area and food was good and timely it is near the

quick convenient shuttle to airport

with all the heavy duty cleaning/laundry that happens in a hotel i was completely disgusted when i saw this

morning room services, no microwave in room, did honor request not to be at end of hall

billiard and gym

no kids under the age of 18 in the pool after 9:30pm

the shuttle and driver are always quick and friendly to pick up and take to the airport

laundry room is still closed and no water bottles available during breakfast

tried to use the laundry and the one and inly machine was broken- we opened it and saw the foul smelling laundry

deep cleaning to the cracks of the walls, however someone did clean, as you could see them doing laundry and it

ok to spend a night and to wash your clothes there (laundry room)

laundry machine needs maintenance

hotel was booked with kids that were competing in a hockey tournament

shuttle service to airport

my family swam in the pool and the water was very cloudy

were uptight and miserable and rude with kids and parents from a hockey tournament

of the room size of the room very comfortable bed friendly staff location no fee for parking or

the hotel has a laundry room for clients

laundry , pool all amenities needed

the saturday breakfast was unique and tasty

nice fitness room, free printing in the little business center, and love the hot tub and pool

great kitchen

laundry room in hotel

parking, and pretty good free breakfast

flight came in after midnight and they were awesome about checking us in and their shuttle picked us up quickly

didn't like that it was pet friendly the hotel was nice, i was very careful in the room i keep thinking a dog

was charged a pet fee that was not quoted in my original web search

the kids and i enjoyed the spa pool and swimming pool

parking was easy, and right outside of the door

more lighting in parking lot

i had to say something maybe the wifi could have been a little better but it really wasn t that bad

spotty slow or nonexistent wifi on 3rd floor

then getting home near midnight and having to immediately do laundry and shower + wash our hair

the availability of laundry machine easy parking

there was a laundry on site for guests to use but again we did not use this facility

clean beds, accommodating families with a pet.

breakfast was decent with choices - not just a bran muffin.

lady at the front desk yelled at my kids at the top of her lungs for no reason

pet fee, which is outrageous, but since we had already paid for the reservation, we were stuck

the room was huge though, everything was very clean, quiet, and my kids loved the pool hot tub combo

the $50 pet fee the room smelled dorse than my dog

breakfast was delicious & had a good variety

dryers in the laundry room didn't dry our clothes very well

liked that this was so close to the airport, had a shuttle service, and had breakfast included

kids across the hall slamming their door several times. but that's not the hotel's fault. haha

mess, not a single clean table, food on the floor, not enough staff to keep up with the million kids in there

enjoy very much your pool and jacuzzy, and breakfast was delicious, very satisfied

appreciated having the laundry room as i had a long stay

are out of coins to do laundry, so i had to go to red roof beside the to get some coins

laundry room situation was terrible

the bar experience was not the greatest. just mediocre.

kids liked the pool and it was convenient to get to all the attractions

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn t a laundry on site and continental breakfast included.

excellent amenities like the laundry room and 24/7 front desk assistance

pet friendly

this location still had the extra charge for wifi, but the signal was strong

free laundry, exercise facility

free laundry

candlewood provides free laundry facilities for its guests, which is a nice bonus

free laundry is nice

i love that i can do my laundry here, for free

there is no laundry room at the hotel but there is a laundry within a few minutes' drive

i had to bomb my room for bugs,take all bedding to laundry and spent 4hrs cleaning the first night, re-bombed

a little bit pricey for the out dated no laundry room no ice machine but ok .

vending sign was near the office, but it acutally was across the parking lot and not very visable

staff was very friendly and did their best to accommodate early check in for me which i do

and no dirty laundry bags

one elevator working and had to use laundry and another location but was walking distance

no laundry service. other than that the place and facilities were fantastic

location and parking

elevators which were quite noisy ventilation downstairs was not very good, you could smell the kitchen

the next morning i went down and she walked me to the laundry and handed me 2 pillows

i like having access to the onsite laundry facilities

i liked that laundry was available if needed there was an ice machine on my floor instead of having to go to

the wifi worked well

convenient location; pet friendly; had ev charger

it smelled like mildew in laundry that has been sitting wet in the washer for days

free laundry, excellent breakfast with many choices, 3 times week social with food, and other amenities

like the fact that the laundry was complimentary and there was a hot breakfast every day

free laundry machines

oh and the laundry area was available to use

across from facilities so workers are constantly talking and you walk out your room to baskets of laundry and

right across from the hotel s laundry room where the employees were shouting

my room was beside public laundry and employees laundry

the smell from the laundry area was strong and unpleasant

more info at check-in for amenities like the laundry facilities or gym, etc

when i called about the self laundry to the night front desk person i wasn't told no changer had to call my

change machine or laundry supplies available near washing machine would have been a plus

the guest laundry room some work done.

wasn't really a big deal but the kids were really looking forward to jumping in the pool after a long day of

kids yelling in hallways

was a huge pile of dirty laundry and garbage outside my room from 3 when i checked in until the next morning

did not have towels and when requested they said all were on the laundry and i needed to wait

the pool area looked nice

location was great. all equipment was great. cleaning staff was great. parking was fantastic.

only thing i wish was more variety than the same breakfast

free laundry after a 90 degree day playing lax

also free laundry

while the laundry was free, only one dryer out of six was working

the laundry facilties were not working correctly

were absolutely fantastic, the hotel is very comfortable, laundry room was a god send and the gym was fab too

pile of loose laundry and bagged garbage outside the room just down the hall was there from the time we arrived

the hotel's location is convenient, offering free parking, spacious rooms, a laundry room, and a lovely pool

5 feet, the rooms are clean, the hotel staff are so sweet, the laundry facilities are nice $2 wash and $2 dry

was very clean and update furniture, very friendly staff, parking lot was big enough, good for kids

was one thing i was not pleased with and that was the issue of pets being allowed in the hotel

hotel was dirty, i had to change rooms due to the insecurity of my lock on the room, the laundry facility was

clean, quiet, healthy food choices. free laundry. work out room. excellent value.

only thing pool have a lot chlorine my eyes were burning but everything was perfect room,breakfast

kids knocking on our door all night then running and the kids running through the halls

staff was friendly. breakfast was good. pool was nice. a big room with kitchen. great location.

we had to take our laundry to the front desk and pick up clean towels

laundry facilities were not clean and it would have cost $4 to wash and dry one load which is a lot

went to do laundry and washer wouldn't fill with enough water to wash clothes and front desk said someone had

modern room, gym, all day coffee, laundry (high priced though), dog welcome (surcharge

they should have the instructions to use the laundry

nice small kitchen and laundry

nice laundry room

everything was fine but needs a little laundry update.

staff was wonderful, elevator , laundry, pet friendly,kitchenette

the laundry worked

breakfast was really good laundry facility was also

i could hear the laundry machines running past 11 pm. not cool.

needed to do laundry and the dryer didn't work

i was told that there were not any clean and i would have to wait until someone came in to do laundry

big parking lot

getting in and out of the parking lot was difficult.

parking lot is a bit rough but don't let that scare you away

i didn t like that parking was few but so is the motel

a little crowded as for parking

the location was great and there was good parking

my third and last complaint is our room was either next to underneath the hotel laundry room

in similar vein, and perhaps out of sympathy for the hot water maker, the microwave in the laundry area expired

laundry facilities were advertised, was not told that they couldn t offer quarters for

found a string in the bed probably from the laundry i found it odd that breakfast was included but there wasn

amazing hotel! great hot breakfast. friendly staff.

i understand that we are in a different time but it was suggested that i go to the laundry room to ask for

no airport shuttle

i booked this hotel just because it has kitchen

the home2 suites have kitchens and living quarters in the room area

the pool and fitness rooms looked great (did not have the opportunity to use them)

was ok, glad wasn t over laundry room could hear washers spinning when walking down hallway to elevator, room

the location and convenience of everything around. internet and laundry.

clean and modern. breakfast was great, included fresh bacon and pre made omelets.

pet cleaning fee was about the same price as the room (yikes), but understandable.

the complimentary breakfast had more options than most hotels, and there was plenty of free parking

the room was a bit small. the laundry was not functional.

the breakfast provided several choices.

breakfast is good. the price is affordable. it has a big space for parking. overall is good!

very clean, very neat and super close to the airport and free parking

plus the free breakfast was much better than i expected

the laundry room is not update.

the location was great, clean, comfy, pool was nice and warm and clean, breakfast was amazing, staff was very

get to breakfast early as it is very busy and limited if you come later

place was super clean , the room is very large , the pool is super nice, the stuff is very nice

parking, breakfast and quiet and clean all good

is the worst hotel we've ever stayed in - dirt, stink, dirty laundry, nothing works, blood stains on the wall

maybe parking space

roof over head to sleep and parking spot. no loud noise.

nicely remodeled.very nice host. still some smoking rooms!

you could get a signal was if you stood on one leg in the parking lot, i didn't have any of their wifi come up

laundry,pool,& weight room still closed due to covid

including a mini store in the hotel for forgotten items, a gym, a pool, a hot tub, a guest laundry room plus

t clean dirty laundry still in the room and the bathroom was not cleaned

the rooms were spacious. the laundry availability.

had a room by the laundry to large baskets of dirty lines were outside room

dirty laundry bag left in room

sure your windows devices security are up to date, as the wifi login page tries to install crypto mining trojan

air freshener in the room was too strong, which made me wonder if the facility has designated non-smoking rooms

parking lot was solid ice; very slippery and dangerous

sunday morning (game day) 7:00 am i woke to blaring bills fans tailgating in our parking lot

comi drove into a dark parking lot with 1 car present, office is a tiny box with a call button, no attendant

wifi was weak

there was no parking fee disguised as an additional fee

nevertheless it was advertised as a non smoking room and indicated as such in the room itself

much more sanitary than carpet), overall very clean, all rooms are on the ground level with parking right

trash cans, shower/tub was falling apart furniture was falling apart too wifi didn t work at all no curtains

no wifi

parking lot not plowed of snow

we couldn t even stay the night because there were pedestrians wandering around the parking lot that didn

better smelling and parking lot could have been cleaned instead of icy

laundry mat was a little disappointed. no laundry soap and the machine needs a little cleaning.

we asked the front desk for change to use the laundry room and they failed to tell us that it was out of order

the guest laundry worked well

king size bed was so comfy, great room space, great coin laundry available, close to

only one chair, and it was a hard back desk chair. no wifi, or at least it did not work.

no laundry facility

laundry detergent must be very strong because my face broke out

semi new... decient breakfast buffet. lots of parking

the heated pool is awesome

the pet fee which i wasn t told in advance was excessive

breakfast buffet was wonderful and we were a large group so appreciated that they extended the

we loved the indoor pool, we were glad to have the time to use it

no restaurant on premises, buffet breakfast is good.

easy check in, lots of parking, large room, friendly efficient staff

pool was awesome