free laundry machines

oh and the laundry area was available to use

it smelled like mildew in laundry that has been sitting wet in the washer for days

from the free laundry to all of the dishes included , everything was helpful

free laundry, excellent breakfast with many choices, 3 times week social with food, and other amenities

i saw a laundry room, gym, jacuzzi and outdoor pool

i also love the gym

1. the location 2. the front desk person was helpful in helping us connect to wifi.

was clean and very comfortable kids had enjoyed the pool breakfast was not bad friendly staff would rebook again

the parking lot was full but it wasnt the staff's fault

guest laundry was out of service due to the dispenser for supplies unusable

have most facilities suche as refrigerator, laundry spcae, swimming pool,

very quiet too, and the guest laundry was a great unexpected amenity

there is not a bill changer on site if you need quarters for the vending machines or laundry

has free guest laundry room, great location, nice staff

needed to do laundry and the dryer didn't work

i could hear the laundry machines running past 11 pm. not cool.

breakfast was really good laundry facility was also

i was told that there were not any clean and i would have to wait until someone came in to do laundry

i was told on check in day that the pool and gym were opening up the next day, they never did i was there for

dirty laundry bag left in room

lit parking lot was unnerving

easy and close parking, not to busy. the beds were comfortable and the bathrooms were quite big.

am checkout so they can use lot for game parking

perfectly fine place to stay. clean and lots of light in the parking lot.

i didn t use the pool or gym or laundry, but they looked well-maintained and are nice features to have

bed comfy, pool and gym both good and clean

sheets were super soft. breakfast food was tasty

cleanliness and breakfast

pool size was great for small children

staff was excellent, especially the breakfast staff

pool was slightly cooler than i would like.

breakfast was very good! we were especially fascinated by the pancake machine! ud83eudd70

the breakfast meat could have been better.

room we were in and the pool was clean the breakfast was excellent and the staff was top notch all

staff, dirty tissue on the chair and snot in the sink, hair and crumbs all over the floor, wifi was out on our

i loved having a fireplace in the room considering it was november in new

for our vacation needs, food selection for breakfast was excellent, property was clean and the staff is excellent

a large group of kids came in driving us out pretty quick as the pool is not very big for a lot of rowdy people

the kitchen was great and fully stocked with cookware.

the airport shuttle

breakfast was slightly underwhelming with your standard setup, but was missing a meat protein

shuttle schedule somewhat disorganized

breakfast had a good selection and the hotel was centrally located for easy access to local

free shuttle bus service from/to the airport is convenient

plastic cups in room for water, no ice bucket, no laundry bag and room was freezing upon arrival

dirty laundry in hall. staff not professional or friendly.

large room, comfortable beds, refrigerator, laundry facilities available, great shower.

clean room, staff was very friendly, gym on site, fridge in the room, fast wifi

location, free parking and great attention from the staff

easy to use laundry inside , use oven and per our request they give us two room side by side connected to each

laundry around the corner was awesome breakfast was good

we were placed across from the laundry room with no door so we just heard laundry machines all night along with

super upsetting to know that they cut corners on laundry

had to go to the second floor laundry room to use a dirty

requested smoking room and there were no ashtrays, had to go outside and smoke in the rain

we couldn t even stay the night because there were pedestrians wandering around the parking lot that didn

to use a chair to block the door, there was no hand soap, bathroom was not clean, heavy smell of smoking

frig which is opposite to what he has listed online where he states that every room comes with a kitchenette

booked for two people smoking

spacious parking lot. clean bathroom, bed, bedding. free wifi.

cable tv was not working properly, but wifi was fine

got a suite as we were travelling with our kids

ii especially like the small pool and modest gym facilities

cost of parking, quality of wifi

the bar staff to take disputes with each other away from guests, if possible

room service was good and timely

lobby was way too loud with the bar location - i couldn't even hear the employee checking me in.

extensive gym. floor to ceiling windows in room.

wonderful, every thing reception staff, room, lobby, gym (specially green apple in gym

nice pool area and laundry facilities

the kids had so much fun in the pool. i loved the workout room i wish there was more mirrors.

the 2 double beds in the room were super comfy and it was a great place to have 5 kids stay with 2 adults

staff blended my yogurt and fruit selections for me for breakfast

they profiled my kids as suspicious and wouldn t allow them access to the room even though they presented

we appreciated that the self laundry

nice suite... very well equipped 24 hour gym was also greatly appreciated

was no water in the room, no toiletries and no better room service for cleaning

the gym was small, but a good, positive extra

+ polite staff, spacious room + adequate gym facility - no swimming pool - slightly aged room

the hotel amenities gym/pool/restaurants/bar) were very much in keeping with the quality i expected from a

pool was closed

also there were lots of spiders out side the rooms window which paranoid my kids

they had a bar in the hotel as well as a couple near so if you wanna go for a drink and not have to drive this

fact that the pool was not opened, but is understandable during these times

my 6 year old absolutely loved the breakfast, pool, hot tub and ping pong table

i stayed on first floor loud cars and people through the night in parking lot

gym space can be improve, and also the machines available were just a few

the breakfast was not good this time. it was better in the past.

later hours of pool lol

breakfast doesn t have 5* quality. no laundry service

pool could have been bigger

continental breakfast food was fantastic

and classic feel to it ,i will definitely go back, the staff are very friendly and the roof top bar is amazing

downtown location and free parking was just what we we needed and the rooms were spectacular

helpful staff. comfortable bed a general all round good atmosphere huge bathroom. good laundry

is somewhat difficult to obtain change for laundry machines

clean the hotel was and the fact that you all have a laundromat or laundry room also the microwave in the in

i also appreciated that they had laundry facility

food and bar had a great atmosphere and tasty food

got the breakfast included option and it was weird how they tell you not to get more than 10 dollars of

didn't know there were breakfast there.

the staff was friendly, and the hotel is pet friendly

didn't eat the breakfast

no toiletries and breakfast.

no extra linen for the sofa bed. no laundry bags in the closet.

or another rooms not to mention the kids were with me, and it seemed like our room was near a laundry room

filthy sheets in the pull-out sofa bed; hair, odor, stains laundry was filthy- detergent stains as well as

nice and clean laundry was very comfortable

the hotel has a laundry room that you could use and as we had been away for 7 weeks it was most welcome

large room and large bathroom; upper floor; ample parking; laundry and fitness rooms.

great facilities such as fitness center, laundry, breakfast, ...

was situated close to the theatre district in buffalo, with a basic breakfast included and guest laundry onsite

they have guest laundry, an office, pool, spa and exercise room

there was a night club directly below us, the gym was right beside us

at this point we were happy that we finally had a room however right across the hall the laundry room was

room was big and has free parking.

the ice machine, the elevator, the business room, the pool, and there was no iron in my room

pool was closed. and the room could have been cleaner

first night there a kitchen cupboard fell off, i told the front desk but they did nothing but left it on the

one has the fireplace nd the other is a small bar area with a pool table

clean and staff was great at handling drinks, luggage and parking (we had bikes ) and had a great and safe

the wifi and tv options were terrible

we also loved that there was free parking and breakfast

the staff accommodated our early arrival and found us a room that was ready and the breakfast was wonderful

my room was next to the laundry

room and linens were clean and they had a laundry facility

breakfast and friendly staff

the hotel was extremely clean including the pool, my room and the gym facility

great breakfast

laundry room required quarters and breakfast was a bit underwhelming compared to other residence

huge walgreens next door, and a pleasant 20 minutes walking to the examination center (for bar exam takers)

told bar opened at 5pm if bartender shows up never did

pool was down, but

we really enjoyed our stay with my husband and kids

the bed was comfortable, the linen clean, plenty of hot water and the laundry worked well

modern and clean laundry (credit card)

the laundry room was perfect for travelers

location and that they had a laundry room and parking, close to restaurants.

convenient customer laundry, paid by credit card

with all the heavy duty cleaning/laundry that happens in a hotel i was completely disgusted when i saw this

we had an early flight, it's very close to the airport. kids loved eve pool.

morning room services, no microwave in room, did honor request not to be at end of hall

kids don't have chocolate during packets for morning coffee time

the swimming pool is small but good enough for my kids.

smell and the fact there wasn't enough laundry supplies also the fact they charge $2

noise from gym below in the morning was annoying

i would definitely recommend this hotel especially for families great pool and hot tub

didn't like that i was put on the first floor were the people with pets stay

my son really enjoyed the pool

ok to spend a night and to wash your clothes there (laundry room)

no laundry detergent in the vending machine

laundry room is still closed and no water bottles available during breakfast

it had laundry and water bottles during breakfast

the laundry room is listed as an amenity but not available.

laundry room in hotel

to us, it was pet friendly

the shuttle picked us up within minutes after landing

the convience to the airport and the shuttle available in the early morning.

breakfast was ok

limited parking

very comfortable room and friendly staff. the gym was outstanding!

it has a pool and gym

mary was able to deal with my confusion over travel changes and the night crew had a shuttle waiting when i

were uptight and miserable and rude with kids and parents from a hockey tournament

dryers in the laundry room didn't dry our clothes very well

gym had ample machines

the shuttle driver hector went above and beyond

shuttle service for pick up n drop to the airport was superb

lots of families with kids when we traveled so common areas were very loud and crowded

the guest laundry worked well

king size bed was so comfy, great room space, great coin laundry available, close to

laundry mat was a little disappointed. no laundry soap and the machine needs a little cleaning.

we asked the front desk for change to use the laundry room and they failed to tell us that it was out of order

also, the room smelled of smoke even though it was a non smoking

the supplies in my room had not been refreshed with care no laundry bag, no cups in the bathroom

shortage of parking spaces

parking was limited and the walk to the side doors were not shoveled and salted

except for the clientele at the adjacent hotel where kids were up late yelling and playing in the parking lot

the pool and gym were both open; the gym had plenty of equipment including dumbbells and a cable

no laundry facility

laundry detergent must be very strong because my face broke out

the pool was very cold so we didn't even swim which sucked for my kids.

breakfast lady was rude to people and very unfriendly.

lack of parking, parking lot / garbage cans were extremely full our entire stay

across from facilities so workers are constantly talking and you walk out your room to baskets of laundry and

the smell from the laundry area was strong and unpleasant

my room was beside public laundry and employees laundry

right across from the hotel s laundry room where the employees were shouting

more info at check-in for amenities like the laundry facilities or gym, etc

easy check in, lots of parking, large room, friendly efficient staff

good breakfast, friendly helpful staff.

comfortable beds, clean, and a nice breakfast.

parking

the pool was clean, and warm

change machine or laundry supplies available near washing machine would have been a plus

the guest laundry room some work done.

when i called about the self laundry to the night front desk person i wasn't told no changer had to call my

easy pick up from airport within 5 min. excellent wifi quality and bedding - all i need!

comfortable beds. gym open 24 hours

also used the laundry facilities which was nice

cleanliness was great ,staff was very attentive to our needs the pool was well kept gym was open 24hrs breakfast

location, breakfast, staff

$75 pet fee for just one night. too expensive.

pool is kept clean and the gym is great

found a string in the bed probably from the laundry i found it odd that breakfast was included but there wasn

my third and last complaint is our room was either next to underneath the hotel laundry room

in similar vein, and perhaps out of sympathy for the hot water maker, the microwave in the laundry area expired

laundry facilities were advertised, was not told that they couldn t offer quarters for

amazing hotel! great hot breakfast. friendly staff.

laundry room & ice room available

the hot tub and pool are the icing on the cake

my family loved the pool

wish room service ran later

parking was a little limited close to the lobby but we were able to secure other nearby parking.

great service- fun for kids. love the extras!

as soon as i seen the room i was very upset due to me not having a kitchen in my room

employees here are great. pool wasn't freezing. very nice hotel

breakfast was wonderful. close to the football stadium.

a bit confusing with the shared parking lot with the drugstore

when when i asked the staff about additional towels he copped an attitude with me because the laundry department

the staff said it was their laundry detergent that caused the stains

the guy at reception did bring us new bed sets that were from the laundry but did not look great either

the spa tub and updated rooms

location, free parking,

i understand that we are in a different time but it was suggested that i go to the laundry room to ask for

the breakfast buffet had a great variety and it was all delicious

paper towels in kitchen we're almost gone

no airport shuttle

were told about the pool hours when we checked in, but when we asked to access the pool half way through our

the room was a bit small. the laundry was not functional.

breakfast is good. the price is affordable. it has a big space for parking. overall is good!

good location, friendly staff, breakfast simple but delicious.

easy to find, clean & great breakfast!

tv had youtube and wifi with apps to watch different programs

was ok, glad wasn t over laundry room could hear washers spinning when walking down hallway to elevator, room

the location and convenience of everything around. internet and laundry.

i also value the gym here with actual weight equipment, not just treadmills.

good parking

the complimentary breakfast had more options than most hotels, and there was plenty of free parking

the availability of laundry machine easy parking

then getting home near midnight and having to immediately do laundry and shower + wash our hair

there was a laundry on site for guests to use but again we did not use this facility

pet friendly and relatively quiet building. staff was helpful and friendly.

clean rooms and everything was available. the breakfast was good

wasn t particularly warm for being heated but kids were able to enjoy it

parking was a little cramped but there wasn't anything we didn't like.

pool, hot breakfast, suite room, able to secure a roll away bed for additional child

we were a little upset that the pool was closed

3:00 am very noisy party went on for more than 30 minutes outside in parking lot.

is the worst hotel we've ever stayed in - dirt, stink, dirty laundry, nothing works, blood stains on the wall

smelled like smoke yet was a non smoking ud83dudead room

no smoking should be enforced throughout the building

kept the ac running cause of the smells in the room although non smoking room it still smelled like it

smoking rooms

gym was to basic and poorly designed

very clean and quite location. los of free parking.

nice rooms and staff. pool and hot tub. free parking

i could hear kids laughing and playing next room

only one person staffing main desk at this property and often doubled as bar tender/hostess/maintenance service

the hotel has a laundry room for clients

laundry , pool all amenities needed

kitchen wasn't stocked with enough cutleey, amd no dish soap, siety dishes inside the washer

breakfast and location were good.

bacon, we enjoyed the breakfast. we would have loved bacon.

he helped also in offering supplies for the laundry and other amenities that i never knew were possible at a

had a room by the laundry to large baskets of dirty lines were outside room

t clean dirty laundry still in the room and the bathroom was not cleaned

also not clean- dirty laundry from prior guest under pull out couch

including a mini store in the hotel for forgotten items, a gym, a pool, a hot tub, a guest laundry room plus

appreciated having the laundry room as i had a long stay

are out of coins to do laundry, so i had to go to red roof beside the to get some coins

laundry room situation was terrible

kids in the pool without adult supervision.

the pool looked nice, although we didn t get a chance to try it out

outlets not working no ice machine or laundry available

no laundry room.

the breakfast!!! it was just breads, bagel and juice

bathroom was dirty, bathroom door was broken, outlets didn't work, and no wifi.

get to stores and close enough to attractions 20 minutes from niagara falls they do offer a small breakfast

i had to bomb my room for bugs,take all bedding to laundry and spent 4hrs cleaning the first night, re-bombed

a little bit pricey for the out dated no laundry room no ice machine but ok .

there is no laundry room at the hotel but there is a laundry within a few minutes' drive

free parking size of the bed

wifi (internet access) was very slow

free laundry

candlewood provides free laundry facilities for its guests, which is a nice bonus

location was excellent, free use of laundry was a plus.

clean room. additional kitchen items you. ould check out to use. free guest laundry facilities

i love that i can do my laundry here, for free

no laundry service. other than that the place and facilities were fantastic

and no dirty laundry bags

one elevator working and had to use laundry and another location but was walking distance

the shuttle stops at 10:30pm. room is on the small end. the furniture need update.

wifi speeds not guaranteed even in premium. that's the only setback.

the next morning i went down and she walked me to the laundry and handed me 2 pillows

i liked that laundry was available if needed there was an ice machine on my floor instead of having to go to

i like having access to the onsite laundry facilities

something else that is convenient is parking near a side entrance at elevator for easy access

i was told due to covid that room service was every other day or upon request

excellent amenities like the laundry room and 24/7 front desk assistance

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn t a laundry on site and continental breakfast included.

hallways stink, poor wifi.

the hotel was also very pet-friendly

pile of loose laundry and bagged garbage outside the room just down the hall was there from the time we arrived

the hotel's location is convenient, offering free parking, spacious rooms, a laundry room, and a lovely pool

5 feet, the rooms are clean, the hotel staff are so sweet, the laundry facilities are nice $2 wash and $2 dry

the kids enjoyed the pool as we had it all to our selves

facility clean spacious room , fluffy towels , extra pillows, quiet, beautiful elevators, ample parking, clean

was a huge pile of dirty laundry and garbage outside my room from 3 when i checked in until the next morning

did not have towels and when requested they said all were on the laundry and i needed to wait

the pool could have been a little bigger and the hot tub wasn t working when we were there

there weren t towels by the pool.

the staff even prepared our room for early check in for my daughter which was a bonus for me

free laundry after a 90 degree day playing lax

the laundry facilties were not working correctly

while the laundry was free, only one dryer out of six was working

were absolutely fantastic, the hotel is very comfortable, laundry room was a god send and the gym was fab too

close to niagara falls,kitchenette, happy hour, laundry room, gym

hotel was dirty, i had to change rooms due to the insecurity of my lock on the room, the laundry facility was

clean, quiet, healthy food choices. free laundry. work out room. excellent value.

rooms were clean and breakfast was amazing,lot of options.

nice gym room and pool

pet friendly. and staff. was able to accommodate us early by allowing us to check in early.

went to do laundry and washer wouldn't fill with enough water to wash clothes and front desk said someone had

we had to take our laundry to the front desk and pick up clean towels

they should have the instructions to use the laundry

location, price and amenities like microwave, fridge, pool, exercise room and guest laundry.

laundry facilities were not clean and it would have cost $4 to wash and dry one load which is a lot

nice small kitchen and laundry

everything was fine but needs a little laundry update.

of the laundry facility and vending machines

the laundry worked

nice laundry room