sheets very scratchy, didn't help sleep. laundry available but with no instructions.

the kitchen and laundry facilities made it even better

good parking, easy access , kitchen and laundry facilities

booking and response , that room was get loved the common kitchen area and laundry facility

to find, superb room and kitchen fully equipped, you can cook, you can have laundry and dryer

very basic room,clean beds, and laundry,kettle very dirty with hairs and dust on lid,also inside not very clean

the room was clean and comfortable and the use of the kitchen and laundry was a god send

ensuite turned out to be in a corridor that was also used by the staff for ironing the laundry

tv fully equipped laundry service was handy to use

too much laundry bags and other'stuff' lying about on view when going out of room

also has a laundry service

was super cheap and they offered a laundry service 5 for a bag full

accepted dogs at a reasonable price, the location was convenient to where we needed to be, ample parking with

time booking here, very clean place, self catering kitchen loads of fridge & cupboard storage

good parking and use of a well equipped kitchen which is useful

room location, noisy !! near the laundry so lots of noise from 5am.

view out of the window(a fence and laundry line) blinds were damaged and didn t close properly toilet roll

staff servicing the rooms very noisy early in the morning and left doors to laundry room and store cupboards

room view over air conditioning units and laundry containers a bit industrial

what i saw briefly, perhaps needs more storage for laundry, one other thing was perhaps to change sign on wall

location ( 151) corridors on 3 sides, the 2 windows looked onto an enclosed service area, to the laundry

wifi is too slow

pool was big, as was the bed.good choice for breakfast

the wifi signal in my room was quite poor.

we paid extra for room service breakfast, huge mistake

on our way to breakfast (in an empty room) the hallways were taken over by laundry service cart and bags

wifi in the garden rooms accommodation was very poor

rooms are clean and garden wing rooms are generally quiet wifi has improved and worked very well

to find, great communication, wonderful staff, easy parking and access, quiet and a sublime breakfast, thank

ample on-site parking

the first floor corridor reeks of laundry smells and was very unpleasant to walk through

although not publicly advertised, laundry facilities are available

wifi was very poor & lack of plug sockets in room. also no tooth paste in bathroom.

the wifi could have been better

no wifi

which was not part of the hotel, you had to walk round the back in the rain, it was next to the laundry room

easy parking close to entrance

great parking

bar and restaurant facilities on site

breakfasts bar food

wifi was a bit hit & miss but catriona did everything she could to accommodate our need for a good

also, the staff trundling the laundry across the car park quite early might

the room was good but located right next to the laundry room of the hotel

not enough disabled parking spaces and what was there was used by anyone, disabled or not.

thing that let it down was the breakfast was cold, but they obviously had some problem in the kitchen, so i

t was extremely clean ) the lounge and bar were excellent food was first class i can highly recommend it is in

and although we didn't want a meal the chef made a couple of light bites for us to eat in the bar area

great staff, very enjoyable food, decent sized room, great bath, plenty of parking space

1 disabled parking place at bottom of a hill

it lacked atmosphere and the bar wasn t attended well

wifi was weak in our bedroom

45am by big a huge lorry outside the window, wheeling in towels or laundry

around the pool side, no one delivered towels resulting in me having to use a tool from the dirty laundry

our room window on the sunday morning at 6am banging about either collecting or dropping off laundry l

laundry rooms and other storage cupboards were all open and messy these were still open for

5am wake call from very loud staff and delivery driver loading out and in laundry cages.

staff were excellent and friendly room was comfortble and spotless, car parking facilities very close to hotel

lots of parking, very clean good facilities

hours for guests-this is a big let down-as we've been coming here for years-with this in mind bar closed 45

wifi signal in rooms was not great so tv didnt work but other than that wee detail it was

the free wifi seemed to have a mind of its own - went through an endless loop trying to get logged in and

noise from laundry room above our room

only issue was our first allocated room number 55 was next to laundry room and desperate for a makeover

info packs in rooms about hotel facilities and timings would be lovely (found laundry, roomservice and spa

there were no bath robes in our rooms and when i asked for them, they said that the laundry was delayed and

pleasant surroundings, quiet, good breakfast, nice pool & spa.

laundry van blocked off car park to get out in morning

beds very comfortable bar had a good selection of drinks

a distance from the main town no room service unless specially requested when requested clean towels did not

and look forward to visiting again once renovation is completed will most likely return with our kids thank you

- small sink - poor shower and waterflow - no elevator for heavy luggage and kids - lots of email

no guest laundry facilities

free parking included, the room, a comfortable room managing a good nights sleep and a good breakfast

breakfast was good something for everyone. even two fussy kids.

the bar and snack prices are extortionate.

pull out couch wasn't made up for my kids, so i had to call desk

were placed in a room near the laundry, and could hear the machinery rumbling in the distance through the night

lovely heated swimming pool too

not sure how room service works, in that regard

were all fabulous, the bar maid was excellent remembered our order so kept the drinks flowing

the hotel even put in an extra bed for us so the kids had a bed each

we arrived before check in time, and had a drink in the bar while they got our room ready

we are a family of four: two parents and two young adult (over 18) kids

a bit noisy at front of hotel but disco in bar finished promptly at 1am!

the rooms were comfortable and breakfast was great! staff were so lovely.

the restaurant prices were reasonable, as were the bar prices

warm, good wifi, comfy bed

delicious breakfast

and jackie were so helpful with showing us where to park and allowing an early check in

get any watchable tv channels until 8am following morning and could only connect to the free wifi for the first

breakfast and location

were very helpful in helping me to try to resolve a laundry crisis i was having

is perfect with off street parking too comfortable rooms rooms, nice bar area and a good breakfast, all food is

wifi in all rooms not just public places

lovely bar area, friendly helpful staff and food served in resturant in the evening very nice if somewhat

location, had an elevator, which is a huge plus for us (traveling with 94 year-old father) has parking is space

dirty laundry trolley in the hall was unsightly, breakfast was good but we had to wait for the hot

laundry bags left in the hall looked untidy, breakfast wasn't cooked as i would have liked it.

had to climb over dirty laundry and rubbish to get along corridor and into my room

fire door to laundry room wedged open and door to outside also so anyone could walk in

room was not clean, the dirty laundry was in the corridor, the shower was broken, such as the tiles, the heater

good cooked breakfast pet made very welcome

beautiful property set in amazing grounds parking right outside

bed linen, great communication with owner and breakfast was very enjoyable , large grounds with parking 5 minute

wifi could be improved. when on business good wifi is important.

stayed in the attic apartment and the kitchen was filthy , drawer front had fallen off, dishwasher still had

couldn t open window at night due to noise from laundry room vents on side of building

first night i was aware of the noise from laundry extractors on our side of the building but they turned off

had everything we needed and more (gym and restaurants) and it was right in the town centre of

swimming pool was excellent staff in all areas were friendly and helpful

kids loved staying in old school building

next to the shopping centre and the freeway bar and food was good at the hotel and they also do laundry

) *laundry service available *go green policy encouraging reuse of towels and skipping a room clean if

location is incorrect according to the website 1,150 feet from deerpark golf and country club

been run down,staff not helpful we arrived 30 minutes early and they wanted 10

free wifi was good

no laundry facilities and no daily housekeeping as advertised only got extra supplies when requested,

we found parking across from inn and this was very helpful , the room had all we required big thank you to

rooms got there as a group and we booked hotel due to having a pool table to then be told no kids allowed

clean, great location .ample parking .great restaurant and great bar

room was spotless not one issue with the place the bed was very comfy we had a warm welcome the bar is very

would of been nice if the restaurant had been open when we arrived or room service.

parking

wifi signal poor further from main rooms, the hotel does state this upfront but would be worth

lots of parking perfect location for my trip to

great bar for nightcap drinks

location and parking

kids said it was the best hotel they d ever stayed in!

food was lovely, rooms were spotless bed comfortable and tv good size wifi signal also good

parking check-in went easy

the girl at reception was phenomenal and the room was so clean and my kids loved it

it seemed shabby and unkept (there always seemed to be laundry on the landing)

and professional and were very helpful when my car broke down and we had to stay an extra night bar staff were

there was no cinema and no pool u had to walk to far and no times for kids it was misleading

love the location! kids loves the z-beds!

also there was a wedding on when we stayed so kids all played outside our room window so was noisy

is no mini fridge in the hotel, nor laundry facilities which the ad indicated there was

great customer service at reception, very helpful. pair of robes, slippers and laundry bag

the room service could have more choice.

staff are great, great location for commuting, food is amazing in the restaurant & it has a gym

the gym is hopeless. very limited equipment inc. broken rowing machine and no air conditioning.

hotel could definitely do with a refurb and the breakfast wasn't the best for kids (and also full price)

nice drive up to the hotel, welcoming lights outside, easy parking

no lift evening meals in the bar not dining room. not really a moan but changed from last time

no room service due to covid restrictions so cannot give a score

wifi connection excellent, only needed to login once

$110 aus dollars for a small bag of laundry. really poor risotto

very friendly and even accommodated an early check in

room service was also good

the staff were super accommodating, putting both a z-bed and travel cot in our room for our kids - and the room

the bar staff were excellent and accommodating

smell from the laundry room

poor wifi in gym, limited usb outlets in room

google gym, nice restaurant. good friendly staff. railnlink just 15 minutes walk away.

location (and view from window), exceptional service from staff, great buffet breakfast and close to the city

free wifi is for email only, to check the news / sports you need to upgrade at cost.

tv was tiny. advertised laundry service was not available

place and comfortable for my group , owner allowed my group of friends to use the kitchen to cook dinner , so

was looking for a stopover on our way up to aberdeenshire and needed parking

from hotel doing excellent food as no evening meals available though there is a small friendly bar in hotel

very pleased with hotel and owner so welcoming he actually opened the bar for us when we got back from night

stairwells were covered in cigarette ends, trays and trays of dirty glasses and crockery and laundry trolleys

within loved the drive down to a place called clyde valley, great outdoor activities for the kids

spa was a little busy and people did not move out the hot tub for over 45 minutes

also breakfast was free for kids

pool etc

laundry should be kept in a cupboard

towels in bathroom not clean. looked as if they should have gone in the bucket not the laundry

parking can be tight as it is a busy restaurant

the hotel also has ample parking

i also liked the fact you had a rest and bar lounge attached+ excellent parking facilities

we sent our laundry out and got it back the same day

the laundry was very clean and fresh

in the week they even do your laundry for you for a reasonable

lady on reception was accommodating with a late check out this morning 5* service thank you for a lovely stay

no room service.

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

pet friendly dogs are not allowed in any of the public areas so either have to be in the room or

wifi was a bit weak

very comfortable room. liked the room service for breakfast.

woken early by cleaner's and then room service for wrong room.

i had asked for laundry service the evening i arrived and was told to bring

staff were helpful the tunnocks caramel logs were great idea and enjoyed very much the laundry was very efficient

room very clean, staff very frendly, wifi perfect and fast, breakfast very nice.

nothing really other than the wifi kept dropping out

my daughter loved the room and the free wifi was great as she was able to go on her xbox at night

laundry piled up in the corridor in the morning

window open as it was a warm night, got woken early in the morning with laundry coming/going through the door

plus free parking

light clean and very easy to get too, parking on site. dog friendly, great staff.

great location. plenty of parking and the rooms were lovely.

was woken at 5:30am everyday by laundry/cleaning staff banging and bashing

noise went on until 2am then woken up again at 6am by the laundry lorry smashing around outside our window

free parking on site, only a short walk to the reception

shower was a bit cold, no wifi couldn't get tv chanels

i couldn't get wifi but that was probably my laptop, i'll check next time