) *laundry service available *go green policy encouraging reuse of towels and skipping a room clean if

next to the shopping centre and the freeway bar and food was good at the hotel and they also do laundry

the free wifi in the room was rock solid

staff that went out of their way to get us an early check in, rebecca made us feel so welcome straight away

parking was just outside and our room was on ground, no stairs

ventilation system in the kitchen should be improved as you can feel the smell of a cooked food in your room

can't they just hire some kitchen staff

surround area was forest and good free parking place

safe and easy parking

like even no oven availability downstairs from the kitchen

noise from laundry room above our room

info packs in rooms about hotel facilities and timings would be lovely (found laundry, roomservice and spa

only issue was our first allocated room number 55 was next to laundry room and desperate for a makeover

there were no bath robes in our rooms and when i asked for them, they said that the laundry was delayed and

was fantastic atmosphere was great in the bar and the swimming pool and sauna was great breakfast was really

wifi issues, but could get online in lounge, with free whisky, so emails completed with varying

wifi in the room would be good as signal isn t very good

stayed in the attic apartment and the kitchen was filthy , drawer front had fallen off, dishwasher still had

there was a small kitchenette in the apartment to warm and eat take away meals

the kitchen at the house only catering for breakfast which was excellent

laundry services, though advertised

we had a suite and it was perfect for work trip but also a couple night away, we also had a spa day the next

the staff were always happy to help, room service food was lovely, breakfast had a substantial menu with many

the kids also got activity packs at dinner

wifi was very slow at times and mobile signal was not the best in the rooms

at the other options i should have stayed at one of the others next to this one that had a/c and laundry services

checking into our room bags of laundry and trays lying in the hallway, also went downstairs to the bar and they

the laundry service outside my window in the morning.

wifi was very weak

staff were very helpful. the room was lovely. breakfast was a great choice .

plenty parking on arrival got to reception desk and the receptionist was very friendly

lots of parking, very clean good facilities

t get wifi in bedroom even though they gave us admin log on

the staff were very helpfull and friendly including the room service ladies

staff were excellent and friendly room was comfortble and spotless, car parking facilities very close to hotel

my room was outside the laundry or garbage area so a little noisy with staff coming and going

a pile of dirty laundry (with food and glass) was left in front of our room throughout the whole stay

otherwise noise from the exterior laundry storage/delivery area was invasive

the rooms are small, walls need painting, terrible view to some courtyard with dirty laundry baskets, plastic

ud83dude0b nice to have access to the pool and spa facilities

wifi was a bit hit & miss but catriona did everything she could to accommodate our need for a good

problem was a noise in room all night from what sounded like a boiler or laundry or something that just was

no room service breakfast

4am fire alarm which really did ruin our nights sleep, first night sleep away from our kids in 5years as were

gorgeous modern property with wonderful bar and restaurant. the lobby area was so nice and cozy.

food stopped at 10am (including room service)

trams and trains under window was very loudly - in backyard every day at 9 am pick up laundry and garbage,it

honestly say there is nothing i don't like - although the 3 charge for room service doesn't seem very justifiable

amazing stay, lovely stuff... amazing breakfast

pool access from 10:00

food; room service via what's app, lovely and delivered on time

smell from the laundry room

location, comfort, staff, free parking

sometimes free wifi weak. better to have a car if you want to visit around.

times during the daytime, parking could become tight given the large number of contractor vehicles on site while

room was spotless and room service was excellent

a pillowcase and went down to let them know and they said it's no problem they will send it to laundry

s from a previous guest in the bedside drawers and also food trays left from breakfast and laundry in the

bags of laundry in reception area

the corridors were full of big giant black laundry bins which were there for the duration of the first evening

the sheets seem right out of the laundry but had concealer and make-up smudges

laundry trolleys/ cleaning trolley left in the corridor for long periods

travelling 3 and a half hours to get there having left a we bit early due to the road conditions didn t

) free wifi

cleanliness to a hight standard, breakfast was great. staff very attentive.

swimming pool changing area didn't look that clean (floors were stained), and had only one partially covered

location ( 151) corridors on 3 sides, the 2 windows looked onto an enclosed service area, to the laundry

had all that w me required also the pool was lovely and kids enjoyed

no wifi connection

excellent private parking

room service is lovely also

was super cheap and they offered a laundry service 5 for a bag full

also has a laundry service

we took the time to talk with other guests in the kitchen and it's so interesting to hear their stories

location and parking

the shared bathroom and toilet facilities were fine and there was a kitchen for guests to use

additionally, the hotel does not offer laundry services, which was disappointing and inconvenient

i found the fresh laundry had a dirty footmark on it, and had a rip and when i reported it, we were moved to

location of my room - 1st floor directly above service entrance - bin lorry, laundry lorry and other noises

no self laundry.

early check in, breakfast, friendly and helpful staff

were placed in a room near the laundry, and could hear the machinery rumbling in the distance through the night

is in a good location for edinburgh, the pool facility is great and also enjoyed having an ev charger on site

the swimming pool. kids loved being able to go for a swim.

wifi non existent

about the hotel was great , the spa was lovely and the staff were very friendly and helpful

faster wifi.

check in and late check out

there's a very comfortable lounge bar which is relaxing for a few cocktails

i include the receptionsists, the staff at the bar and the staff who clean the room

parking was available on site at no additional cost which helped us avoid parking fees or

great having use of a kitchen and laundry

loved the cleanliness of the room, kitchen and laundry access and the staff was friendly, welcoming and helpful

good parking, easy access , kitchen and laundry facilities

very luxurious bathroom, big tv, the kitchen and laundry facilities are a great touch

to find, superb room and kitchen fully equipped, you can cook, you can have laundry and dryer

which was not part of the hotel, you had to walk round the back in the rain, it was next to the laundry room

clean and comfortable, food good ,lovely bar relaxing environment, convient for visiting local

easy parking, easy check in

large double shower and a jacuzzi bath tube, unfortunately i was here on business and the wifi in this room

parking was a bit cramped

room 101 is next to the laundry for the up house staff , very noisy

was comfortable and had everything needed for a 2 day stay, wifi, ironing board, tea coffee etc

the bar area too small

staff were excellent, location convenient, free wifi was good.

the wifi was a little slow

no laundry bag.

the staff were efficient; they arranged an early breakfast and a laundry pick up/delivery on our behalf

hotel really helpful and friendly staff, didn t use the bar or resturant as didn t have time but looked good

lovely room and hotel has a bar as well, which was a great place to unwind after a long day

room was below the bar and next to the kitchen i believe, so it could be a little loud at times

he even dropped off and picked up our laundry for us

when we arrived at the property all doors were wide open, some delivery/laundry (

there was no wifi in the room, but it did not impact my stay in the hotel. i really enjoyed it.

some issues around wifi and tv

room was big bright and spacious had a great sleep the staff couldn't do enough for you a nice bar to sit with

laundry bags left in the hall looked untidy, breakfast wasn't cooked as i would have liked it.

room was not clean, the dirty laundry was in the corridor, the shower was broken, such as the tiles, the heater

when we had to request a room change due to the one allocated being close to or above kitchen/ laundry are with

dirty laundry trolley in the hall was unsightly, breakfast was good but we had to wait for the hot

fire door to laundry room wedged open and door to outside also so anyone could walk in

the first floor corridor reeks of laundry smells and was very unpleasant to walk through

although not publicly advertised, laundry facilities are available

wifi was very poor & lack of plug sockets in room. also no tooth paste in bathroom.

wifi not available.

wifi throughout with no problems

laundry, self service ironing and kitchen facilities available

there is a well appointed kitchen and overnight laundry service for only 6

laundry service available

secure, clean and tidy with comfortable beds, en-suite shower/bath and on-site kitchen, bar and laundry

laundry services and room cleaning are very nice

the fact there was bathrobes in the room, the room service and food was lovely, extra wee touches to them were

kids bed was very poor and swinging.

breakfast room service tray still out in corridor at 7pm

drinks to the room and helped us book another room for next week so we can come back with our kids

00 extra charge for room service - i have never been requested to pay this before and was a little shocked to

wifi could ve been better as it cut out a few times

good private parking area. the room was quiet and spacious.

was a lovely stay i arrived and parking was easy, i checked in and the staff were delightful i was assisted

large bed tea coffee wifi

friendly staff. late check out. choice of where to eat in hotel.

the staff were fantastic and organised your laundry for you. walking distance to everything.

advertising,no bar no laundry

wifi could be better. shower in need of upgrade. tv old but adequate

lovely wine bar just around the corner la p'tite folie

guest information in room stated room service was available see room service menu but one didn t exist

offerings of food, wine, and other comestibles paid on an honesty basis as well as a guest laundry

it was convenient to use the guest laundry

on and off wifi. limited t.v. channels.

wifi was so/so. was able to steam on an ipad, but not able to use my computer at all.

the wifi was very weak, on iphone 14 max pro almost non-existent

it s really noisy , you can hear the voices and the laundry machines , we woke up 7am with the room services

2 hours of waiting sent laundry to be done friday evening , sat at reception until sunday afternoon

i also wasn't convinced about the laundry services since a fresh pillow case and towel weren't clean

furthermore, the absence of usb outlets and laundry facilities is inconvenient

no ice machine or laundry facility for guest to use

room, dreadful view of bangkok ladyboys circus tent, the dirty teacups three days in a row, no laundry service

given was right next to the cleaning cupboard my husband had to find the cleaner to move the big laundry baskets

245 second floor, the view was dirty laundry

there s no self service laundry. laundry service is a tad expensive.

had clearly not finished as the hallway of the third floor was literally covered in dirty laundry from the night

it was surrounded by at least 30 big bags of laundry

for a 4 day stay, was stuck in a basement room next to the laundry in a stuffy and poorly ventilated room, was

wifi wasn't possible to use for us, this was due to being on one of the higher floors i think but

wifi with low coverage in room 10

the library was open to relax in if you wanted and the lounge bar too

shower worked well & laundry was fresh & clean

room was a great size for a family, being so close to reception and the laundry room meant that it was extremely

understand we would get noise as ground floor on road but did not expect to be next to cleaning/laundry room

the bed was very creaky and our room was right next to where the laundry room was and the staff would be in

com page said the hotel offered laundry services but when we arrived at the hotel they only referred us to

was good to have laundry facilities but the drying cycle of the washer/dryer was not very efficient and took an

everything i needed to cook a meal, do my laundry, do my work, has been thought of and provided

noisy neighbours in the next room shouting at 7:00am. wifi unreliable or not working.

the wifi was very poor. you need to have boosters so everyone can use the wifi.

the speakers and the wifi and the tv