wifi was hit and miss

great bar for nightcap drinks

surround area was forest and good free parking place

able to use parking next to the property, i was in a small hut round the back of the hotel

can't they just hire some kitchen staff

next to the shopping centre and the freeway bar and food was good at the hotel and they also do laundry

) *laundry service available *go green policy encouraging reuse of towels and skipping a room clean if

room had crisps under the bed room service was very expensive

front of house and room service were excellent

while front of house and room service were excellent, it was really let down by the restaurant/bar

wifi strength was not strong enough for me to work in the evenings

plenty of parking right outside of the front

the kitchen at the house only catering for breakfast which was excellent

good cooked breakfast pet made very welcome

wifi in the room would be good as signal isn t very good

info packs in rooms about hotel facilities and timings would be lovely (found laundry, roomservice and spa

only issue was our first allocated room number 55 was next to laundry room and desperate for a makeover

noise from laundry room above our room

there were no bath robes in our rooms and when i asked for them, they said that the laundry was delayed and

the pool is too big and the spa is what you need

laundry services, though advertised

we had a suite and it was perfect for work trip but also a couple night away, we also had a spa day the next

the staff were always happy to help, room service food was lovely, breakfast had a substantial menu with many

the kids also got activity packs at dinner

wifi was very slow at times and mobile signal was not the best in the rooms

at the other options i should have stayed at one of the others next to this one that had a/c and laundry services

checking into our room bags of laundry and trays lying in the hallway, also went downstairs to the bar and they

the laundry service outside my window in the morning.

wifi was very weak

staff were very helpful. the room was lovely. breakfast was a great choice .

the rooms are small, walls need painting, terrible view to some courtyard with dirty laundry baskets, plastic

my room was outside the laundry or garbage area so a little noisy with staff coming and going

a pile of dirty laundry (with food and glass) was left in front of our room throughout the whole stay

otherwise noise from the exterior laundry storage/delivery area was invasive

im so thankful you offer room service as i was alone with 3 tired children

easy to find, parking available, lovely reception area, very clean, very nice room.

lots of parking, very clean good facilities

would have liked the option of room service

to call for room service and found the phone line plug was out from connection , i went down to reception and

no room service during my stay

trams and trains under window was very loudly - in backyard every day at 9 am pick up laundry and garbage,it

hotel staff were very accommodating with early check in and late check out

the swimming pool was also great and my kids really enjoyed themselves

there was a gym and pool in the hotel that you could use and no extra cost

hotel staff were very accommodating with early check in and late check out

problem was a noise in room all night from what sounded like a boiler or laundry or something that just was

great room , friendly staff. also used the gym which was great

the hotel has enough parking spaces for the car

4am fire alarm which really did ruin our nights sleep, first night sleep away from our kids in 5years as were

early check in and late check out options could have been offered together as a package as opposed

wifi was a bit hit & miss but catriona did everything she could to accommodate our need for a good

laundry trolleys/ cleaning trolley left in the corridor for long periods

to make you tea or coffee - bathroom was really nice and neat - pretty good size tv - staff for room service

also late check out at 12, which again was great if we had needed this on our last day

wifi failed at times

late check out good service at reception

a pillowcase and went down to let them know and they said it's no problem they will send it to laundry

the sheets seem right out of the laundry but had concealer and make-up smudges

the corridors were full of big giant black laundry bins which were there for the duration of the first evening

bags of laundry in reception area

s from a previous guest in the bedside drawers and also food trays left from breakfast and laundry in the

smell from the laundry room

really nice food on room service (restaurant closed)

wifi would not work. reception staff were poor on arival, though it was midnight..

kids loved the cookies! parents everything else!

friends were staying at another hotel and therefore couldn t be served at the bar after 12

additionally, the hotel does not offer laundry services, which was disappointing and inconvenient

i found the fresh laundry had a dirty footmark on it, and had a rip and when i reported it, we were moved to

location of my room - 1st floor directly above service entrance - bin lorry, laundry lorry and other noises

no self laundry.

excellent staff, proper breakfast included

was quiet and it was exactly what we needed to recharge our batteries on a night away from the kids

faster wifi.

is very nice, but i feel i was let down on what was meant to be a special night away from the kids for the first

great wifi, and right by the bus stop which took us to & from the

with room service order but we still paid the price of the slightly higher priced item even though we

room 101 is next to the laundry for the up house staff , very noisy

wifi, free water , good quality toiletries, room cleaned every day

lovely staff, easy check-in, swift room service, food well cooked.

i wanted an early check in and the team at apex facilitated that without any extra charge

bar staff, the bartender working on the saturday we stayed was very accommodating- think his name

the staff were efficient; they arranged an early breakfast and a laundry pick up/delivery on our behalf

no laundry bag.

room was next to kitchen, so heard plates very early in morning

was a screaming child from 7am and heard all breakfast as we were below the bar and next to kitchen

bar was closed at 11:00pm & we were told to be quiet when we was only talking to another group of

he even dropped off and picked up our laundry for us

when we arrived at the property all doors were wide open, some delivery/laundry (

room was big bright and spacious had a great sleep the staff couldn't do enough for you a nice bar to sit with

it had the cutest bar and dining

nice bar and good breakfast

we ordered room service on the first night and the food was delicous especially the haggis bon bons and the

the bed and room service was outstanding

close to city centre had all the facilities needed in the room spacious late check out on sunday

great area for being local to the sick kids hospital as nephew was in intensive care so made it easy for getting

we did book 2 rooms for a family of 4 with 2 kids

laundry service available

there is a well appointed kitchen and overnight laundry service for only 6

the kitchen and dining area were very handy and the laundry service was an added bonus

there is also a possibility to do laundry

it has a kitchen facilities, laundry facilities, ironing board, bar, many seating areas and close to the centre

had clearly not finished as the hallway of the third floor was literally covered in dirty laundry from the night

there s no self service laundry. laundry service is a tad expensive.

room, dreadful view of bangkok ladyboys circus tent, the dirty teacups three days in a row, no laundry service

245 second floor, the view was dirty laundry

given was right next to the cleaning cupboard my husband had to find the cleaner to move the big laundry baskets

the room was clean and adequate size for two, laundry changed every day.

would be great if they charged for laundry by weight as opposed to by the piece

laundry service was very good, bed covers were replaced without fuss within 15 minutes

it s really noisy , you can hear the voices and the laundry machines , we woke up 7am with the room services

room was opposite a laundry or service base

advertising,no bar no laundry

the staff were fantastic and organised your laundry for you. walking distance to everything.

i love the room 21, it exceeded my expectations with the big fireplace, high ceiling, big window, well bright

good wifi and decent tv reception

was a bit meh ('fruit'juice, white bread), room not very spacious, wifi downstairs a bit erratic

com page said the hotel offered laundry services but when we arrived at the hotel they only referred us to

the hotel doesn't offer laundry service

the room we were given on arrival was 100 and next to the front door and laundry - noisy with the washing been

understand we would get noise as ground floor on road but did not expect to be next to cleaning/laundry room

room not properly hoovered, and bedsheets had marks on them - which might have come back from the laundry that

it was convenient to use the guest laundry

offerings of food, wine, and other comestibles paid on an honesty basis as well as a guest laundry

the rooms could do with an info sheet, with wifi code etc available.

had one issue with room service request but was sorted following day

unfortunately the wifi didn t work.

was good to have laundry facilities but the drying cycle of the washer/dryer was not very efficient and took an

everything i needed to cook a meal, do my laundry, do my work, has been thought of and provided

wifi didn t work

the wifi was very poor. you need to have boosters so everyone can use the wifi.

noisy neighbours in the next room shouting at 7:00am. wifi unreliable or not working.

30ish when the laundry/delivery was at the hotel

noise of the laundry wagon and cages being moved around at 5:30 am - too noisy by far and too early

the wash and dry laundry facility was useful 5

we used the laundry service which was a lifesaver due to our attempt to pack light

restaurant only opens for breakfast and dinner, and laundry is quite expensive

for a 4 day stay, was stuck in a basement room next to the laundry in a stuffy and poorly ventilated room, was

it was surrounded by at least 30 big bags of laundry

wifi was a bit hit or miss

creaked a little, the flush grumbled a little, the fittings made funny noises all night long, the kids next door

he had to use the wifi for work and was very happy with the service

room location was in the basement in what can only be described as the laundry room

we had do not disturb on the door, toilet paper wasn t topped up when room we cleaned, no laundry service

nearby amenities for grocery, dining, and laundry were amazing

gym was nice

breakfast was excellent, good selection at the buffet

didn t know how to acquire room service, or that there was a cut off on it, therefore we missed out

bar and restaurant was great too

nice hotel with good gym

really not kid friendly. limited pool access, poor kids menus

the spa offered the exact healing pause i needed

good laundry service for 20pounds for a decent size bag

the staff were very helpful and arranged for our laundry to be done and topped up our tea bags

the caucasian gentleman our first day helped us get a laundry service asap which we were dying for

lack of facilities ie. no kitchen or laundry services.

there was no laundry facilities.

for an apartment the only thing missing was laundry facilities

unfortunately not even an on-site or very close laundry

a washing machine in the apartment, as sometimes we arrived late and would have liked to do some laundry

phoned to look at room service but was told there wasn t any (although it

it didn't have a gym, but it looks like it's 'coming soon'