which was not part of the hotel, you had to walk round the back in the rain, it was next to the laundry room

the wifi wasn't good at all

clean and comfortable, food good ,lovely bar relaxing environment, convient for visiting local

easy parking, easy check in

big property and loads of parking which makes a big difference

although not publicly advertised, laundry facilities are available

the first floor corridor reeks of laundry smells and was very unpleasant to walk through

room was comfy and big enough, wifi worked very well and fast

the wifi could have been better

no breakfast no bar no wifi unruly foreign residents and children running around the landing very early in

location ( 151) corridors on 3 sides, the 2 windows looked onto an enclosed service area, to the laundry

lovely and clean, great pool, delicious food!

the staff were really nice, food was delicious, my kids had a great swim.

no wifi no phones for room service or an emergency

room service dinner. the pool!

also has a laundry service

was super cheap and they offered a laundry service 5 for a bag full

kitchen facilities which fridge and cooking available free to use

the large kitchen; the absolutely fabulous staff and the general location.

we took the time to talk with other guests in the kitchen and it's so interesting to hear their stories

on our way to breakfast (in an empty room) the hallways were taken over by laundry service cart and bags

taking the dog to breakfast was no problem, i sat in the bar area

just one minor item - on the 2nd night the bar service was practically non-existent.

room service tray could have had a better variety

wifi was open, not secured and my computer would not connect

great having use of a kitchen and laundry

good parking, easy access , kitchen and laundry facilities

to find, superb room and kitchen fully equipped, you can cook, you can have laundry and dryer

beautiful big bathroom (best bathroom we have seen in scotland), plenty of parking and even a laundry and dully

free laundry. great shower. great room.

tv fully equipped laundry service was handy to use

nice fresh and clean laundry and towels and clean

too much laundry bags and other'stuff' lying about on view when going out of room

very basic room,clean beds, and laundry,kettle very dirty with hairs and dust on lid,also inside not very clean

the room was clean and comfortable and the use of the kitchen and laundry was a god send

room view over air conditioning units and laundry containers a bit industrial

view out of the window(a fence and laundry line) blinds were damaged and didn t close properly toilet roll

what i saw briefly, perhaps needs more storage for laundry, one other thing was perhaps to change sign on wall

room location, noisy !! near the laundry so lots of noise from 5am.

staff servicing the rooms very noisy early in the morning and left doors to laundry room and store cupboards

wifi was a bit hit & miss but catriona did everything she could to accommodate our need for a good

were placed in a room near the laundry, and could hear the machinery rumbling in the distance through the night

staff and service were exceptional, they were welcoming and friendly and the room service was perfect

pet hair and toe nail clippings all on the carpet

not sure how room service works, in that regard

enough on kids menu to keep them happy

had to climb over dirty laundry and rubbish to get along corridor and into my room

room was not clean, the dirty laundry was in the corridor, the shower was broken, such as the tiles, the heater

fire door to laundry room wedged open and door to outside also so anyone could walk in

when we had to request a room change due to the one allocated being close to or above kitchen/ laundry are with

laundry bags left in the hall looked untidy, breakfast wasn't cooked as i would have liked it.

info packs in rooms about hotel facilities and timings would be lovely (found laundry, roomservice and spa

noise from laundry room above our room

only issue was our first allocated room number 55 was next to laundry room and desperate for a makeover

there were no bath robes in our rooms and when i asked for them, they said that the laundry was delayed and

a good gym that was open early in the morning. nice breakfast.

the room was good but located right next to the laundry room of the hotel

also, the staff trundling the laundry across the car park quite early might

the hotel doesn t do daily room service at present due to covid but when asked they came and did it for us

alone with my baby & they hadn t put in the travel cot as requested & there was a industrial kitchen vent &

size of room comfort bed able to have late check out

no laundry facilities and no daily housekeeping as advertised only got extra supplies when requested,

great the bar has gluten free lager

clean, great location .ample parking .great restaurant and great bar

being supplied and there was no car parking

early check in facilitated staff friendly beds comfortable great view of ochils

wifi signal in rooms was not great so tv didnt work but other than that wee detail it was

warm, quiet room with bath, ample hot water and good television 2) ample, easy parking 3) good breakfast 4) good

the staff were very helpfull and friendly including the room service ladies

free parking

friendly staff.. good bar and restaurant

the bar was quite small for the event. felt there was always a long line to get served.

barely got an apology from the senior staff member that took the ox cheeks away and he never

unique easy parking, immaculately clean

i booked this hotel as my usual glasgow hotel rates were really expensive because of the golf open so travelling

very nice room and setting. the parking and location were ideal for my work trip.

restaurant, bar and lounge are excellent food is fantastic

i have room service during my stay and i cannot fault this service

cleanliness, friendly staff and 2 ev charge points that are free to overnight charge your electric vehicle

good parking,very tidy gardens .lovely reception area.

no room service due to covid restrictions so cannot give a score

$110 aus dollars for a small bag of laundry. really poor risotto

staff was also very friendly with kids

suggested we do this so they could make it extra special with complimentary prosecco, rose petals and chocolate

one of our room service meals was not hot , which was a shame as the food there was lovely and presentation

i managed to secure an early check in as i was attending a wedding

laundry van blocked off car park to get out in morning

- small sink - poor shower and waterflow - no elevator for heavy luggage and kids - lots of email

we had our dog with us so a table was set in the bar area and this was great

a wedding party which was very noisy all night a mix up with my booking too when a request for a pet friendly

good value for money, pet friendly and food was very good

no guest laundry facilities

nice bar / restaurant opposite hotel which had a good play area for my child

clean, bright, friendly staff, easy to locate and generous parking.

wifi slow to kick in for the same reason

were great so was breakfast,very clean room and the facilities were axcellent,and the wifi,and the tv,great

smell from the laundry room

newly refurbished very comfortable rooms, good breakfast, friendly staff

computer could not connect to the room wifi, althoughh i think that may be a computer issue - the network provdied

the chocolates and rose petals were a nice addition

poor wifi in gym, limited usb outlets in room

our room window on the sunday morning at 6am banging about either collecting or dropping off laundry l

laundry rooms and other storage cupboards were all open and messy these were still open for

room was above the laundry and was extremely hot with no form of ventilation other than a small window that

5am wake call from very loud staff and delivery driver loading out and in laundry cages.

45am by big a huge lorry outside the window, wheeling in towels or laundry

) *laundry service available *go green policy encouraging reuse of towels and skipping a room clean if

next to the shopping centre and the freeway bar and food was good at the hotel and they also do laundry

of parking spaces

also liked the bar area for chilling at

bar was quick and full covid regulations were being met on our

tv was tiny. advertised laundry service was not available

looking for properties to stay as we travel by motorbike and like to know there will be secure parking which

the facilties, bar and breakfast

easy access and excellent service plenty car parking

location, access down a little hidden driveway off main road so keep eye out for signud83eudd17 parking and easy

were very helpful in helping me to try to resolve a laundry crisis i was having

wifi wouldn t connect

we arrived a bit early for booking in so went to the bar for a drink

excellent stay in the downtown, with tasty breakfast and free parking

location ideal ,close to shops,restaurants ,golf club. excellent full

great wifi connection

i think it would be a good idea to explain parking prior to arrival

there were little biscuits, hot chocolates and toiletries and the breakfast was outstanding

it was simply value for money, in an ideal location with a great breakfast - will definitely return

car parking

very pretty house inside a beautiful park, the owners are very friendly, plenty of parking.

because it was marked private we veered right to the parking at the back of the building

wifi issues, but could get online in lounge, with free whisky, so emails completed with varying

stayed in the attic apartment and the kitchen was filthy , drawer front had fallen off, dishwasher still had

wifi strength was not strong enough for me to work in the evenings

in the week they even do your laundry for you for a reasonable

we sent our laundry out and got it back the same day

the laundry was very clean and fresh

happy to return, great friendly staff, great rooms and facilities, decent car park and excellent breakfast

free wifi that works

couldn t open window at night due to noise from laundry room vents on side of building

first night i was aware of the noise from laundry extractors on our side of the building but they turned off

leisure centre has a pool, spa, sauna and gym

great facilities. amazing breakfast . good location.

had everything we needed and more (gym and restaurants) and it was right in the town centre of

lovely room, beautiful hotel, great staff, great bar, good parking, great location,.

friendly staff bar food and bar lovely

it had its very own bar section and a restaurant, which it would be criminal not to try the restaurant, the

parking

friendly room no2 was excellent big clean comfortable bed big bathroom very clean and warm nice bar area with

it seemed shabby and unkept (there always seemed to be laundry on the landing)

have been good if we were notified of a wedding party however as it was noisy with families and kids running

couldn`t connect to wifi but was probably my fault.

there was no cinema and no pool u had to walk to far and no times for kids it was misleading

was a pool

wifi was a bit slow at times, just nit picking really though

food and a great atmosphere , a nice restaurant for a quiet meal and conversation and a separate bar with sport

the breakfast was awesome ud83dudc4c

they did not provide a wifi password and it was not easy to find someone to ask

staff were rude upon on checking in, for it being a pet friendly hotel they didn t not make us feel welcome

great customer service at reception, very helpful. pair of robes, slippers and laundry bag

is no mini fridge in the hotel, nor laundry facilities which the ad indicated there was

room service fast and efficient food was excellent... staff were very nice

nice hotel wifi slow in room

only found out there was a gym on site when i was leaving

pet mess bins well over filled

would have been nice if the wifi had worked

pet friendly with a massive garden to walk them on

band from nashville skinny molly ( ex lynyrd skynyrd and blackfoot ) superb music venue and music bar filled

we went over the road to use the pool and health suite which was very good and we also went over the road for

towels in bathroom not clean. looked as if they should have gone in the bucket not the laundry

laundry should be kept in a cupboard

it s next to a golf course

plenty of parking hope to return soon

to get her check in was quick and gave directions to the room put my luggage in and then to the bar as was there

it didn t have the best of views which was a shame and hearing staff trundling trolleys of laundry etc in

disappointment was the actual location of our junior suite - ferguson which was above the kitchen, stores etc

we had croquet, putting golf, outdoor chess & of course tennis available (although only one night so not all

tting stuck in a storm), we were welcomed by lovely staff who took care of everything (even parking my car for

was spectacularly good, with wonderful flavors and cooked to perfection, as was breakfast

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

good sized room pet friendly with access via a side door

free wifi worked brilliantly

window in my room didn't close completely wifi signal was also very weak in my room, it may help to add more

the room above has kids running around after midnight and early in the morning

i had asked for laundry service the evening i arrived and was told to bring

staff were helpful the tunnocks caramel logs were great idea and enjoyed very much the laundry was very efficient

wifi and i wasn't offered brown toast but these are minor complaints for the time i was there

room very clean, staff very frendly, wifi perfect and fast, breakfast very nice.

wifi worked okay and the bathroom was fine as well

laundry piled up in the corridor in the morning

window open as it was a warm night, got woken early in the morning with laundry coming/going through the door

free wifi is a

order room service chips. quiet steep at 7+ for a handful of them with a dip

wifi was terrible and not offered an alternative

chose the hotel as it was pet friendly

didn't seem to have a plug for the bath, so couldn't check out the spa bath.

we also had dinner in the bar of the hotel and the food was freshly cooked with very fast service and very

bedroom and en-suite; the most comfy bed that i didn't want to leave in the morning; great food; pet friendly

bad wifi, tv sky remote doesn t work.