wifi was variable

noise. really noisy in the room from the kitchen above. no tea facilities in the room.

breakfast

friendly helpful staff, lovely breakfast

good wifi. a bit too loud as the room was exactly under the kitchen. but otherwise all was fine

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

also next to a noisy laundry room

the staff in the bar especially thomas and his boss they made us laugh all night

early check in was very useful and accomadated well.

we came to glasgow for a wedding, and therefore requested an early check in on saturday morning so we could

some trouble with wifi (our phone plan limited to wifi) which was resolved by connecting closer to the front

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn

staff were brilliant, so helpful. great breakfast comfortable beds

the wifi is ok

the staff were really friendly and helpful. freshly cooked breakfast

whole place is amazing is are first stay in the hotel and it was incredibly nice experience and pet friendly,

rowing machine broken in gym.

room was too hot and no air con the gym is a disaster

amazing room service dinner

it is also pet friendly

i asked for laundry services and he didn't know the price or how the service works

quite badly as if it had been used before and just tumble dried, i would suggest changing your laundry firm

the area is lovely, with lots of excellent bars and restaurants, the park nearby and quiet at night, and the

lack of supplies in room. no glasses or bar of soap.

quite noisy from the bar across the street and a lot of traffic

our room was above kitchen and laundry

window had brown packaging on it, the t v didn't work and the continually humming noise from the laundry room

the laundry machine noise at night in the 3rd floor

the night, with constant loud banging from some sort of system next door (perhaps a boiler/laundry

i asked about laundry

beside the laundry, no hot water, and no usb plugs in room

our room was in the basement next to the laundry

bedroom was in the dungeons, walked past the laundry room,

was pretty good, quite close to the centre, lots of cafes, several groceries' stores and a laundry place nearby

good location, very helpful laundry staff -went out of their way to advise.

have been nice if public computers for the internet and laundry facilities had been available

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles

nice bar and restaurant

on second day when i left my laundry outside door to be exchanged, we returned to our room to find that new

kids loved pool

has everything you need in one place, convenient parking and access to pool and gym is a great addition for

from more vegetarian options, a better selection of cheeses, and perhaps some pancakes for the kids

being able to use the swimming pool, sauna and steam room was a big plus!

gym very

wifi in room was a bit variable

banging about outside the room and all day i abs a late check out

loved the bar and the clean rooms, great value!

the wifi was open network rather than password, which was not safe enough to use with my work laptop so

it was far away from a lot of laundry service places.

laundry was never picked up although it was lying in the room in the right

someone was in and out of cleaning/laundry cupboard late and through the night

it was a shame the gym was closed, but that was down to covid.

oui bar and kitchen food wasn t brilliant but was an event night so reduced menu and very busy

early check in and free guest laundry albeit dryer needs an upgrade

shower ran hot then cold. room next to laundry so smell in hall was not great.

great to find laundry facilities

placed next to laundry room so wakened with water noises and banging and clunking trolleys from 5:30 am

laundry facility was a plus, and moderately priced

laundry wagons left beside the lifts (level 1)

laundry like hand and bath towels were available on demand

could not access wifi in the restaurant area. this was quite a significant drawback.

in took 30mins depite paying for early check in we were nearly late for my daughters graduation, staff were

had to cancel wanted extra for a early check in

a laundry room or a place to dry wet clothes would be nice.

i guess the maintenance time like laundry and vacuume, it was on the lobby, in rush hours

a very friendly and helpful staff, quality laundry, comfortable beds with privacy, good lockers and nice location

they don't have a laundry facility and the closest one is close enough, but it's located outside (washing/drying

great location where everything interesting is close, an outdoor laundry, parking and charing cross railway

we were beside a storage room and at 6:30 am someone was banging the laundry carts against the wall of our room

had laundry room door open at 7

laundry options are expensive

bathroom ventilation air was broken, there was no refrigerator in the room and no laundry

the breakfast selection was fabulous and we wasn't rushed when the dining service ended at 11am & 10am

for 318 per night one would have expected free wifi as well as a laundry service on a sunday

a guest self serve laundry would also make this great hotel even better

the same day (24 hours) laundry service should be made available.

the hotel accommodated every part of my trip by allowing an early check in and late check out at no extra charge

midnight) and asked whether they could offer me free late check out, they did not hesitate

outlook on to back of buildings with laundry(

no laundry facilities close by.

we also used the laundry service which was so so easy and efficient

body towels had a weird smell, something wrong was with the laundry

location, within walking distance to charing cross station, several restaurants, 24hr public laundry service

no laundry slips or bags in room.

breakfast buffet could do with a little more variety.. no kids anywhere yet coco pops out !! a

more options on the room service menu xx

balloons and pictures for us arriving so that it remained a surprise x gave us a complimentary late check out

bed was so comfy we paid for a late check out

5 small window overlooked hotel's bins & dirty laundry

30am on sunday morning with a laundry van right outside our window/ there was a lot of c hanging and banging

really welcoming with the kids and the dog. team were fab, food was good and rooms nice

was loud poor nights sleep for me and my 11 year old wouldn t recommend room 151 when you have kids

location, pet friendly, clean and lovely staff

one occupant, i was given a room prepared for two occupants, and hence when i left, the amount of laundry would

the trip was ruined by a 100 laundry bill for one bag of laundry

laundry service not available at hotel

wifi not available free

the wifi was not working at all

sent my dress (for a wedding the next day) to laundry services for pressing for the following morning and they

very fast laundry service

laundry service, no door between the lavatory and the bathroom, shower gel and shampoo made in

gripe the gym was very small and basic for such a prestigious hotel (fair play to lady in the spa who

loved that it was pet friendly

the ac never worked, breakfast was cold, laundry was 12 per bag

all over it none of the shower gels etc had anything in them we were next to either boiler or laundry dry room

we re also very grateful for the laundry facilities it was convenient, affordable, and extremely helpful

room service menu could have a bit more choice

liked were we had access to the swimming pool and gym

me the worst room which was on the first floor, very dark, and i guess the room was up above the laundry, it

also, we had our laundry done through the hotels service

great same day laundry and really nice food

the menu after 9pm was limited to 4 dishes, which were prepared by the night porter and not kitchen staff

we opted to have breakfast and that was also exceptionally good

we took advantage of the laundry service and was fab

room service idea is great

i especially like the bar area

the breakfast was stellar and both the restaurant and 24 hour bar where very very nice

to little food menu and a lot of kids about

over i spilled coffee all over my hoodie and when we reached the hotel i asked if there was any laundry places

there were plenty of good eating close by as well as a laundry and supermarket across the road

as above - woken early by a laundry van!

45 by a laundry van that took ages to unload etc

ileda checked us in and we got an early check in which was great

cleaners carried dirty laundry through the eating area

beds sagged a bit in the middle. no blow dryer or laundry services.

better to have laundry

also the bar was opened late and all drinks were chilled

i was travel with my pet and the hotel being pet friendly was a win win situation

very nice allowing early check in

great room service!!

nice little bar / nightclub underneath which was quite lively

bar was well stocked and staff were always happy to help

water pressure was not good at all. wifi was weak in the room

easy access to glasgow central station, friendly staff, reasonably priced food and drinks and laundry service,

noise pollution woken up by laundry of the hotel both mornings at 7am

we booked breakfast both morning brilliant priced and kids ate free outstanding selection and also a full hot

very comfortable room and bed. pleasant lounge and bar staff.

a great size and were fab with adjoining doors, this helped us have the best stay with 3 young kids

booked a room for myself, my husband and our two kids

helpful staff and kids eat free at breakfast which was a bonus

we stayed over christmas and they were very attentive and excellent in accommodating the kids

massive comfy bed - best shower ever - huge flat screen tv with sky movies and sports - wifi was great - staff

good breakfast

the bedding was clean so assumed it came straight from the laundry

no elevator. lots of stairs. no laundry service.

early check in time useful

breakfast was amazing and you had a choice of about 8 options from a menu

the friendly relaxed atmosphere of hotel and bar area

conflicting info for services, eg laundry phone number on form yet concierge says to drop there with laundry

oh and there was dirty laundry on the floor of my room

out how to order room service was a pain

the breakfast was delicious and so was the room service

phone in the room to call for room service not working and cold water tap in bathroom sink was always warm

were at the back of hotel and there was a laundry pick up at 2am and we heard the vans getting loaded

no laundrette or laundry service

) also, online it says there is laundry, but there is not

not much we didn t like but there was no where to do our laundry

liked having an option to send out laundry

a laundry bag was left on a saturday to be picked up the next day and when we stopped to pick it up,

room service was closing early

the location of the hotel was central as i had 3 teenagers /kids aged

were unfortunately next door to a couple with screaming kids but that was not the hotels fault

nice breakfast with variety of choices even can order omelettes

had just discontinued their laundry service, which was one of the reasons we had booked, but the front staff

incredibly handy, great to have the same day laundry service.

loved the staff and self-service laundry.

laundry service

were rudely awakened just before 5am to the ridiculously loud banging and crashing noises from laundry vans and

have had self wash facilities so that we could do our own laundry as we were on a long trip

no bar atmosphere at all! big empty space going to waste! a pity

wellness spa a bit small

comfortable rooms and amenities, star wifi

wifi did not work in my room

the price for doing laundry.

the laundry service was very expensive, compared to other similar hotels.

would have been great if the hotel have coin / self operated laundry as the next available self operated

to covid restrictions we were unable to have a drink at the bar, room service only or bring your own alcohol

fabulous breakfast served until 12!

wi fi not working did not pick up the laundry like they said they would

in the mornings you were woke up by the noise of the laundry cupboard and door being opened and shut constantly

room at rear overlooing the bins - bit noisy. no mini bar, no safe and not even a laundry bag

location, cleaningness, late check out friendly staff

wifi was a little temperamental, but the place was busy.

didn't have breakfast

was able to get an early check in and have facilities to hold luggage after check out

got an early check in which was great after travelling overnight

the quickness of room service

at the restaurant, kitchen closes at 20.30 sharp!!! too early when business trip

staff was very helpful with info on laundry service.

lack of guest laundry as there were no laundromats nearby.

loved that it had laundry and dry cleaning services since i stayed for 12 nights

2 days for a laundry service

beautiful room, lovely gym, lovely overall

laundry service was so nice

the hotel advertises a laundry service which was, in reality not available

relaxing really nice room lobby and bar were really nice great staff and breakfast was

friendly staff lovely breakfast

wifi in the room was unusable (second floor) - had to go to the foyer, and sit is the area near

mine was next to what i am guessing is their laundry room which wasn t great but mostly was not an issue

laundry needs giving your cloths at 9 in the morning and they will handle it at the evening

was allowed early check in at 11am without any additional cost

appreciated the early check in

the rooms are spectacular and free wifi and sky tv

the laundry service was good

room was clean,comfortable and the bed was comfortable breakfast was good staff were

location, nice friendly staff, very early check in

stival weekend)

room is a little cramped for space, and wifi is really poor.

also the laundry service is not up to standard, i gave in my laundry well before 9am as directed by the

the bar and restaurant were very good as was the food at our evening meal

pet friendly , room , friendly staff , food

pleasant and professional staff helpful with early check in as we were getting dressed for a

had to run downstairs for milk or it would come off room service

a premium heritage room with large oval window and fireplace as presented on booking

the wifi was good, very fast

location & reception staff very helpful with early check in

central location. very comfortable room. great gym.

the gym has technogym equipment

very reasonable price to use the laundry

the laundry was small and lots of ppl were waiting for their turn

thanks again for the help of the laundry coins issue

only 2 washing machines and dryers which could only be used from 5pm as housekeeping also use the laundry during

machines on the premise, now they were occupied the whole evening when we were planning to do laundry

we did not find laundry near.

left my laundry to get done at 9am and they said it would be done at 5

self service(paid) laundry facility and was advised to go to euro hotel who politely refused

the size of the room, the bed, and the pet friendly welcome

had requested an early check in as i was traveling most of the night and i arrived at the hotel pretty tired

ud83eudd70 great offer of additional services (laundry, gym, billiard/ table tennis)

free laundry

location, with everything you could need, free laundry was an unexpected bonus

amazing staff .. couldn t be more welcoming or helpful! laundry service was a bonus !

everything about this place, laundry included, ac, very clean, nice staff, perfect

bit awkward getting through the busy bar with a suitcase to check in but i guess that's to be expected

location in the city with the bonus of parking

was good, and there was a free designated parking area for guests

in addition, babbity bowsters is a cool bar when you can drink a beer or cider and listen to live music

continental breakfast was very nice

so i couldn't phone room service from the privacy of my room

the cooked breakfast was delicious and there were other options too

to order room service which clearly states in the welcome book 24hrs

very nice staff and cozy bar which also served breakfast

no room service for the four nights we were there

they put us next door to a laundry room and could hear banging all night from that

didn't like dinner, the tv was terrestrial, so i never enjoyed it, there was no laundry, no fridge in the room

was trouble in the hotel because of the place being to busy and with loads of drunks around the bar and reception

the bar meal was excellent

my partner was looking for one of the kids dummys and

15 per night extra for a pet seems a lot compared to other places we've stayed

everything was great staff friendly and good with kids.

my partner enjoyed steam room as my kids swimming pool

125 - wifi signal very poor whilst in room

everything was great staff friendly and good with kids.

they even did my laundry for a small additional charge

i arrived to book in and went to my room, the corridor was filled with dirty towels, laundry, cups, glasses,

dirty laundry from another guest still in our room when we checked in

quite nice location breakfast wasnt up to scratch more like a kids packed lunch to be honest

when visiting glasgow staff are always pleasant and the breakfast is a huge hit with the kids

towels and room service each day

capable wifi

wifi was rubbish and couldn't connect to house wifi

staff, clean and spacious lounge, great food, ample parking, rooms are clean tidy with tv and simple cloud wifi

and a special thanks to jack and the girls in room service, as we left behind a box containing jewellery, they

room itself- ground floor opposite the laundry room

no laundry facilities

staff member told me that they had a problem with laundry etc which had held the room cleaning of the room uo

breakfast was also good plenty to choose from and kids to choose from aswell

to do with the hotel but other guests making loud noises in the early hours, kids shouting

room 015 was right next to the laundry and staff seemed to be throwing the door as hard as possible more so

we stayed 10 days pity no laundry facilities.

thought the wifi was hard to access - sign up for a scheme or i had to have my room number (which i didn't),

only thing i could say is all bar staff should have cocktail training apart from that overall i loved it

relaxing for my wife the whole reason for trip was for her to have a bath relax with wine and no kids as bathroom