no laundry facilities and no daily housekeeping as advertised only got extra supplies when requested,

a lot going fo it poor wifi if any pub smells damp no food luxury room not very luxurious pub and rooms need

staff and a brilliant restaurant and bar with the best locals you could meet

convenience of nearby parking

there's no dedicated parking but we found street parking ok

no guest laundry facilities

location, pet friendly, people

pub grill across the road, play park for kids

pet friendly, easy check in. clean and the shower was awesome!

free wifi, decent shower, good kettle

it seemed shabby and unkept (there always seemed to be laundry on the landing)

hotel states pet friendly, but in fact it isn't

staff were very helpful and friendly. it was very easy to find. lots of parking.

the swimming pool was outside of the hotel not so nice to walk in the cold and wet weather

basic, menu was limited and the lift wasn t very accessible making it tricky with heavy bags & kids

were very helpful in helping me to try to resolve a laundry crisis i was having

floor of the room wasn't very clean wheni moved in, but this can be solved with room service

good central location. only issue is parking. great restaurant in a hotel.

we arrived a bit early for booking in so went to the bar for a drink

excellent english breakfast.great room service.

nice view from the room little welcome details, which the kids really appreciated

comfy bed, v good shower, good wifi, tv, tea and coffee, very clean and nicely decorated

it was simply value for money, in an ideal location with a great breakfast - will definitely return

great wifi connection

wifi was a bit intermittent

first night i was aware of the noise from laundry extractors on our side of the building but they turned off

couldn t open window at night due to noise from laundry room vents on side of building

the separate room for kids was brill in the hotel room

in at the hotel who confirmed our booking and explained the dining allowance with no mention of kids being

a minor issue but we didn't have a 'do not disturb' sign in our room or a room service menu

laundry van blocked off car park to get out in morning

wifi was very poor at times perhaps too many users at the same time

off the bar staff(younger female) was so rude, lemonade had ran out and drink was awful, tried to say to

everything room very comfy restaurant and breakfast excellent very fresh staff pleasent parking free couldn't

and look forward to visiting again once renovation is completed will most likely return with our kids thank you

on our way to breakfast (in an empty room) the hallways were taken over by laundry service cart and bags

cooks bar and kitchen was excellent value for money, the food was fab and you just got to try the sticky

the service from staff was exceptional from reception, to breakfast room to room service.

other meals were available in the bar kitchen adjacent to the hotel

room was huge, they agree to add a bed for kids

it didn t have the best of views which was a shame and hearing staff trundling trolleys of laundry etc in

loved all the activities in site.. walking, tennis, croquet, kitchen garden, fly fishing..

food good and excellent room service

disappointment was the actual location of our junior suite - ferguson which was above the kitchen, stores etc

1st class breakfast, 1st class service. evening meal was 1st class too.

although not publicly advertised, laundry facilities are available

the first floor corridor reeks of laundry smells and was very unpleasant to walk through

the wifi strength

wifi was very poor & lack of plug sockets in room. also no tooth paste in bathroom.

with a friendly receptionist and he helped me with my case to my room explained everything about wifi and what

which was not part of the hotel, you had to walk round the back in the rain, it was next to the laundry room

from the receptionist to the bar staff to the cleaners taking care of the rooms, the staff are genuinely friendly

apart from the wifi my only other concern was the removal of haggis at breakfast, by management i was told,

parking and wifi

breakfasts bar food

room location, noisy !! near the laundry so lots of noise from 5am.

room view over air conditioning units and laundry containers a bit industrial

view out of the window(a fence and laundry line) blinds were damaged and didn t close properly toilet roll

staff servicing the rooms very noisy early in the morning and left doors to laundry room and store cupboards

what i saw briefly, perhaps needs more storage for laundry, one other thing was perhaps to change sign on wall

very basic room,clean beds, and laundry,kettle very dirty with hairs and dust on lid,also inside not very clean

nice fresh and clean laundry and towels and clean

too much laundry bags and other'stuff' lying about on view when going out of room

the room was clean and comfortable and the use of the kitchen and laundry was a god send

ensuite turned out to be in a corridor that was also used by the staff for ironing the laundry

to find, superb room and kitchen fully equipped, you can cook, you can have laundry and dryer

the kitchen and laundry facilities made it even better

free laundry. great shower. great room.

booking and response , that room was get loved the common kitchen area and laundry facility

sheets very scratchy, didn't help sleep. laundry available but with no instructions.

was super cheap and they offered a laundry service 5 for a bag full

also has a laundry service

ample parking

location and parking

the large kitchen; the absolutely fabulous staff and the general location.

location ( 151) corridors on 3 sides, the 2 windows looked onto an enclosed service area, to the laundry

nothing in particular, only a couple of 10kw ev chargers but was always able to get one.

extras for kids meals

great place for kids, the swimming pool is fab

was very nice good parking facilities restaurant was good

the parking is big and easy to find

very nice room and setting. the parking and location were ideal for my work trip.

barely got an apology from the senior staff member that took the ox cheeks away and he never

i booked this hotel as my usual glasgow hotel rates were really expensive because of the golf open so travelling

wifi was weak in our bedroom

the room was good but located right next to the laundry room of the hotel

also, the staff trundling the laundry across the car park quite early might

the grill food delicious and plentiful only one negative we stayed in room 295 outside our window kitchen

everything was explained about breakfast (as in where to go), the wifi password, and if i had any questions,

the room was over the fan from the kitchen which came on at 4.45am

had to climb over dirty laundry and rubbish to get along corridor and into my room

when we had to request a room change due to the one allocated being close to or above kitchen/ laundry are with

fire door to laundry room wedged open and door to outside also so anyone could walk in

dirty laundry trolley in the hall was unsightly, breakfast was good but we had to wait for the hot

room was not clean, the dirty laundry was in the corridor, the shower was broken, such as the tiles, the heater

were placed in a room near the laundry, and could hear the machinery rumbling in the distance through the night

not sure how room service works, in that regard

my son loved the pool

the swimming pool. kids loved being able to go for a swim.

the pool provided an excellent space for kids to play in, while allowing others to exercise without any

wifi was a bit hit & miss but catriona did everything she could to accommodate our need for a good

laundry rooms and other storage cupboards were all open and messy these were still open for

room was above the laundry and was extremely hot with no form of ventilation other than a small window that

5am wake call from very loud staff and delivery driver loading out and in laundry cages.

around the pool side, no one delivered towels resulting in me having to use a tool from the dirty laundry

our room window on the sunday morning at 6am banging about either collecting or dropping off laundry l

$110 aus dollars for a small bag of laundry. really poor risotto

i would have welcomed a spa treatment, swimming pool etc.

cleanliness, food service location ambience facilities, little attention to detail, like the bar staff cleaning

with 3 kids, our two rooms were a little far apart.

car parking is enormous situated in the most astonishing and well kept grounds (hats off to the

welcoming, top quality food and great for a diner, bed and breakfast break from the kids, 20 minutes from home

they allowed us an early check in and welcomed our dog, even offering to let him out in their yard in our

we didnt have any kids with us but there were lots of board games and books in the bar area

the selection of beers at the bar is very good as well

) staff wonderfully friendly, as were the locals at the bar ud83dude0a bed really comfy, room had everything we

breakfast was fresh, delicious, and offered many traditional scottish choices

log fires in the bar and bed was super comfy and views from the room of the church tower

we had a very enjoyable evening meal and an excellent breakfast

breakfast in the morning was exceptional and service was brilliant

very welcoming and friendly staff. pet friendly.

wifi could ve been better as it cut out a few times

golf course very close by and is the exact layout of agusta

limited parking.

excellent room service

furniture can be improved . wifi signals were weak

would have been nice if the wifi had worked

parking available if driving

excellent large spacious room room service delivered with a smile

there was no obvious room service, which was a disappointment and the sound insulation was poor meaning i heard

spotless and comfortable we had that same room six years ago on honeymoon i also enjoyed the pool and jocks

tv was tiny. advertised laundry service was not available

easy access and excellent service plenty car parking

from hotel doing excellent food as no evening meals available though there is a small friendly bar in hotel

much better for us than driving in busy edinburgh city center with no parking in sight especially during festival

looking for properties to stay as we travel by motorbike and like to know there will be secure parking which

the staff were very helpful as i was late checking and very tired and had room service .

the breakfast was awesome ud83dudc4c

a bit noisy at front of hotel but disco in bar finished promptly at 1am!

the food (breakfast and dinners) were sensational, the potions were generous

it was very reasonably priced, close to the wedding venue i was attending and had good parking

in the week they even do your laundry for you for a reasonable

we sent our laundry out and got it back the same day

the laundry was very clean and fresh

clean, quiet room , comfy bed, good shower, nice breakfast, friendly staff, great value

patchy wifi that kept dropping out when in my room. food options are poor

smell from the laundry room

big room with a super comfortable bed, stunning views, good restaurant, friendly staff plenty of parking

bar staff very attentive, but too many and trying too hard

please advertise that you have a gym; i'll use it next time.

during covid restrictions so no alcohol served but restaurant still operated and had dinner and breakfast which

the bar was good with friendly locals and good choice for food

service, pet friendly which was great as we had travelled from ireland and wanted to take our family pet

parking area ample and well lit

breakfast was fantastic

friendly staff, great breakfast, room very comfortable, bathroom comes with spa bath, and tv

t get wifi in bedroom even though they gave us admin log on

friendly staff.. good bar and restaurant

to call for room service and found the phone line plug was out from connection , i went down to reception and

plenty parking on arrival got to reception desk and the receptionist was very friendly

bar and reception staff are also friendly and welcoming

towels in bathroom not clean. looked as if they should have gone in the bucket not the laundry

laundry should be kept in a cupboard

we checked in we couldn't sit in the bar to have a drink, the restaurant which is apparently separate to the

a free car park is definitely a bonus, an early check in which was one hour before the normal check in of 3pm

many tv channels and i struggled to use my laptop even when connected to wifi

when we got there we were really please to find it had an ev charger which we used on the first night

food was lovely, rooms were spotless bed comfortable and tv good size wifi signal also good

good parking, good internet, nice room with plenty of desk space. staff friendly and helpful.

wifi actually worked

wifi didnt work properly in room

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

ordered a panini from room service and the quality of fillings is worth mentioning

the location is ideal for me - visiting family who lives in glasgow, decent parking, quiet area, petrol station

15 and it was perfect - spacious, clean, big tv, large bathroom, great water pressure, super fast wifi, large

the rooms are impressively spacious, offering guests a comfortable retreat, and the parking area adds to the