the selection of beers at the bar is very good as well

room was lovely but they don t provide room service so if you are there a few nights it s nice to get dirty

staff were open and friendly to kids and dogs and went above and beyond to support their guests travel packs

we didnt have any kids with us but there were lots of board games and books in the bar area

the beer garden and the inside of the bar were really welcoming

easy parking outside the hotel

the breakfast was exceptional .

clean rooms, cosy bar with open fire and good atmosphere

great food in the bar with some superb options

great room,lovely friendly bar with great food and drink

first night i was aware of the noise from laundry extractors on our side of the building but they turned off

couldn t open window at night due to noise from laundry room vents on side of building

pool was great and breakfast very tasty

swimming pool was excellent staff in all areas were friendly and helpful

room was very dated with a threadbare carpet and didn't reflect the price we paid

parking was a nightmare, because i didn't know the area i ended up driving around for ages

it was simply value for money, in an ideal location with a great breakfast - will definitely return

bit tricky to find but once found was easy to find parking place and town.

the breakfast was delicious, with a great range of choices and also substantial

park about 10 mins walk away, then later we moved the car to the street in front of the hotel as parking is free

were very helpful in helping me to try to resolve a laundry crisis i was having

no wifi in bedrooms

fantastic room, excellent cheerful staff,good breakfast,and secure parking for the motorcycles.

good central location, easy check in and late check out requested was authorised.. thank you.

the wedding party that seemed to take over the whole hotel - no food in the bar that night

it seemed shabby and unkept (there always seemed to be laundry on the landing)

have been good if we were notified of a wedding party however as it was noisy with families and kids running

staff were great. room service was spot on. food was delicious!

plenty of parking

the hotel is on university site bus stop gym pool cinema restaurant and wallace monument all right on the

the area for sitting with dogs was cramped and cold would have been better if allowed to sit in bar area as it

breakfast in our room due too c19 was good

i think the manager at the bar could be more pleasant for the guests

parking was a bit limited. wifi was nearly non-existent.

with the restrictions room and ensuite fab breakfast was a bit cold but understandable as room service only

last but not least, wifi does not work in the room on the top floor

we came back and had a drink in the bar and the staff were so friendly

hotel was in an excellent location and parking round the back

room was amazing so much room the kids loved how they had there own room and the bathroom was beautiful, from

parking at rear of hotel has cctv andbikes out of view

laundry van blocked off car park to get out in morning

super clean room and modern bathroom, staff were amazing great freshly cooked breakfast nice bar and food menu

the rooms were a good size and the addition of a fold out bed with kids duvet covers on made our little boy

liked how friends the staff were and relaxed even though we had the kids with us.

felt safe, comfortable and pet friendly

no guest laundry facilities

free parking included, the room, a comfortable room managing a good nights sleep and a good breakfast

loved the fact that even though we were the first room in the corridor and right next to the bar we didn'y hear

breakfast good selection overhaul very pleased

pet friendly, easy check in. clean and the shower was awesome!

it didn t have the best of views which was a shame and hearing staff trundling trolleys of laundry etc in

loved all the activities in site.. walking, tennis, croquet, kitchen garden, fly fishing..

we enjoyed numerous cocktails in the bar as well as an excellent dinner

great choice at breakfast. quality produce and cooked freshly in open kitchen

roux restaurant was excellent, as was the breakfast choices

wifi was also well-connected

we arrived before check in time, and had a drink in the bar while they got our room ready

location and cleanliness and parking

we are a family of four: two parents and two young adult (over 18) kids

had dinner and breakfast in the hotel and both were excellent

friendly staff, great breakfast, room very comfortable, bathroom comes with spa bath, and tv

breakfast was extensive and delicious

good tv and wifi

car-parking absolutely easy

the location was perfect, especially if you have a dog, ane the hotel is pet friendly so ideal if can't be

great bar to chill

wasn t big enough to have normal hotel guests as well as a wedding and sitting in the bar, i felt like i was

i booked this hotel as my usual glasgow hotel rates were really expensive because of the golf open so travelling

very nice room and setting. the parking and location were ideal for my work trip.

the parking is big and easy to find

the room was good but located right next to the laundry room of the hotel

also, the staff trundling the laundry across the car park quite early might

min booking rooms where fab staff so helpful only one thing i would have liked would have been room service the

didn t like how the bedding wasn t clean and how the room was never cleaned by a room service everyday like

there was no way myself and 2 kids age 15 & 10 could sleep in a double bed

laundry rooms and other storage cupboards were all open and messy these were still open for

around the pool side, no one delivered towels resulting in me having to use a tool from the dirty laundry

our room window on the sunday morning at 6am banging about either collecting or dropping off laundry l

5am wake call from very loud staff and delivery driver loading out and in laundry cages.

room was above the laundry and was extremely hot with no form of ventilation other than a small window that

sparkling clean, fresh, quiet, friendly, super helpful dealing with our laundry!!

liked the beds (cozy and warm), the caring and welcoming hosts and the very delicious and fresh breakfast

we enjoyed a lot the breakfast and the location - few steps from the clachan, oldest pub in whole scotland

very nice breakfast

a great b&b - very friendly kind owners. warm, comfortable room and superb breakfast.

very noicy room due to laundry machines

laundry van arrived at 6:30 outside our room and made a lot of noise, woke us up

history and the location were great; the staff were great, and the laundry lady worked very hard to have our

laundry service

dirty/oily marks on the sheets - perhaps a problem with the laundry

our room wasn t ready when we arrived and cleaning staff have all laundry at out our door still when we got

needed vacuumed, laundry sacks were left in corridors all day and night, trip hazards, cupboards left open with

very nice place with good spa facilities for the use of guests. staff very friendly and helpful.

the spa wonderful; lots of free parking; not far from loch lomond; the restaurant food nicely presented and

light in the room was flickering, if you wanted room service which was dear enough you had ro pay 5 a person

first time and don't know that pool and other restaurant/bistro is in a different building, or laundry is a

location able to use on site laundry facilities beautiful grounds good size, and absorbent, towels comfortable

check in was delayed by 2 hours due to delay in laundry delivery

laundry on site

nice breakfast, incredible pool that really allowed you to swim, nice and clean, parking just outside the hotel

when we arrived at our hotel room there was dirty laundry at our front door, and the room was extremely damp

the other entrance to the building situated in the dirty laundry/bin area used by the entire complex including

metal fences propped up against the walls by our entrance, bags of laundry hanging around outside our lodge

the laundry area needs work

we were able to do laundry fairly inexpensively

what i saw briefly, perhaps needs more storage for laundry, one other thing was perhaps to change sign on wall

view out of the window(a fence and laundry line) blinds were damaged and didn t close properly toilet roll

room view over air conditioning units and laundry containers a bit industrial

staff servicing the rooms very noisy early in the morning and left doors to laundry room and store cupboards

room location, noisy !! near the laundry so lots of noise from 5am.

nice fresh and clean laundry and towels and clean

tv fully equipped laundry service was handy to use

ensuite turned out to be in a corridor that was also used by the staff for ironing the laundry

the room was clean and comfortable and the use of the kitchen and laundry was a god send

very basic room,clean beds, and laundry,kettle very dirty with hairs and dust on lid,also inside not very clean

towels in bathroom not clean. looked as if they should have gone in the bucket not the laundry

laundry should be kept in a cupboard

easy to find,good parking

the bar and restaurant was lovely really nice inside and the staff are very welcoming

big room , good wifi , great shower, comfy double bed , desk and 2 wee chairs which i liked, plenty of tea and

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

wifi was a little slow in the room. ok in lobby though.

woken early by cleaner's and then room service for wrong room.

staff -- gillian at reception, lisa and the younger girl at the bar were amazing, so friendly and welcoming, i

only downfall was that on saturday night the bar closed before 12 and we were told its at the porters discretion

wifi was not working so we could not plan the rest of our route

room was very comfortable, had a drink from the bar area which was lovely and a walk into the woodland out the

good parking and friendly hosts

good breakfast, plenty of parking, ideal for an overnight stay.

location, comfy beds and a delicious breakfast

the wifi is only available in the main bnb common area and we thought this was a very good thing

it was a little quirky, melanie was lovely, made us feel really welcome and cooked us a lovely breakfast

the owner was really freindly and made us a delicious breakfast in the morning, made with some veggies she had

the fact i didn t ask about the breakfast recipes ud83dude2d

we enjoyed the breakfast in her kitchen were we could discuss with her and receiving a lot of interesting

also has a laundry service

was super cheap and they offered a laundry service 5 for a bag full

everything mediocre hotel that is no longer pet friendly( it was in the past but is no longer - the main reason

good parking and use of a well equipped kitchen which is useful

accepted dogs at a reasonable price, the location was convenient to where we needed to be, ample parking with

shower not the best wifi poor

parking rooms very comfortable plenty of clean fresh towels nice soft pillows staff were very

it provided everything we needed, comfortable bed, spacious room, off road parking and a very reasonably priced

everything was entirely as expected! great value and easy to find. plenty of parking.

stayed 3 times now & never been able to connect to the wifi yet

location ( 151) corridors on 3 sides, the 2 windows looked onto an enclosed service area, to the laundry

room service dinner. the pool!

the gym and spa facilities were fantastic

the staff were really nice, food was delicious, my kids had a great swim.

has a tennis court which my kids loved

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am

have been nice if public computers for the internet and laundry facilities had been available

the bin, you could hear other guests doors slamming all night, not much loo roll for two nights, room service

very nice bar with open fire

we also ordered room service from the restaurant (always a nice treat at hotels that offer it) and this hit

kids banging doors like 40 times in the morning and our guests having to leave the bar at midnight

rowing machine broken in gym.

that was due to covid i am sure that service would have been excellent if allowed to open, and room service was

unfortunately the kitchen was also directly above my bedroom so come 8am you could hear people moving around

the breakfast in the morning was really tasty and they have a good selection of vegetarian and vegan

friendly very helpful was given free upgrade to a massive family room what had everything in it wifi was spot

plenty of plug outlets, and good quality wifi

and the bar stayed

breakfast was good and friendly staff

the wifi was very fast and stable, which allowed me to do work while i was there

breakfast was nicely cooked,

wifi is good

the hotel was clean and the wifi was excellet

also next to a noisy laundry room

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

wifi bit slow, room and facilities slightly tired, 25 extra for a dog even though quite expensive

heating pipes made a noise through the night , was off putting and the tv was not working as the wifi was

great location and good room service.

large room with cosy fireplace and coffee machine was excellent. all food was exceptional.

dinner menu on expensive side and would have preferred a lighter bar menu option in the evening which was not

there were no phone signal, only internet connection and wifi

the bar area is very small but cosy but if the place is at full capacity this could be over crowded

the bar area could be a little bigger!

no elevator. lots of stairs. no laundry service.

the bedding was clean so assumed it came straight from the laundry

lady who welcomed us and checked us in with a complimentary malt, the efficient, cheerful bar and breakfast

i had a flat screen tv and room service for dinner

breakfast excellent

a laundry bag was left on a saturday to be picked up the next day and when we stopped to pick it up,

there was no price list for the mini fridge and room service was quite expensive.

wifi coverage in the room was a bit patchy, but very usable in common areas.

were unfortunately next door to a couple with screaming kids but that was not the hotels fault

sofa bed for kids was small..

however at 5:15am fishers dependable laundry arrived and started banging around metal containers both into the

were rudely awakened just before 5am to the ridiculously loud banging and crashing noises from laundry vans and

laundry service

incredibly handy, great to have the same day laundry service.

had just discontinued their laundry service, which was one of the reasons we had booked, but the front staff

me the worst room which was on the first floor, very dark, and i guess the room was up above the laundry, it

great same day laundry and really nice food

also, we had our laundry done through the hotels service

the gym was very good also and felt really relaxed using it

kids running about corridor at 11.40pm at night