laundry bags left in the hall looked untidy, breakfast wasn't cooked as i would have liked it.

dirty laundry trolley in the hall was unsightly, breakfast was good but we had to wait for the hot

room was not clean, the dirty laundry was in the corridor, the shower was broken, such as the tiles, the heater

fire door to laundry room wedged open and door to outside also so anyone could walk in

had to climb over dirty laundry and rubbish to get along corridor and into my room

were placed in a room near the laundry, and could hear the machinery rumbling in the distance through the night

the wifi reception in the room i had was non-existent, but a good reason not to be online.

i had room service and it was very prompt and i was well catered for

the pool provided an excellent space for kids to play in, while allowing others to exercise without any

the swimming pool. kids loved being able to go for a swim.

$110 aus dollars for a small bag of laundry. really poor risotto

car parking is enormous situated in the most astonishing and well kept grounds (hats off to the

the chairs in the bar were comfortable, a proper lounge with sofas would have been nice

the house is gorgeous, parking was fantastic and plenty of it, the staff were so amazing.

very pet friendly.

good to have an ev charger on site

limited parking.

no lift evening meals in the bar not dining room. not really a moan but changed from last time

excellent room service

we enjoyed the urgent room service

tv was tiny. advertised laundry service was not available

it only has 8 rooms which is great and plenty of car parking spaces for everyone

else provided by the owner was excellent it was beyond accommodating in our request for an early check in required

looking for properties to stay as we travel by motorbike and like to know there will be secure parking which

nearby to have dinner , lend us umbrella , he is so sweet to allow my friend to cook at his kitchen for dinner

the laundry was very clean and fresh

we sent our laundry out and got it back the same day

in the week they even do your laundry for you for a reasonable

sofa bed a bit uncomfortable for the kids.

staff were very helpful, room clean & quiet. plenty parking .

smell from the laundry room

the view of the bride from our room the food and hospitality the gym free parking location

he was very kind and even sorted out wifi for me

great breakfast & it was buffet style nice setting nice walks nearby food menu was good room service menu was

google gym, nice restaurant. good friendly staff. railnlink just 15 minutes walk away.

problem was a noise in room all night from what sounded like a boiler or laundry or something that just was

the tray charge for room service, or if you order 2x items from the room menu then wave the charge

booked the hotel 30 minutes before due to changes in my trip and asked for a shuttle from the airport

the gym is pretty good and has enough kit to allow you to train and the rooms are really comfortable

4am fire alarm which really did ruin our nights sleep, first night sleep away from our kids in 5years as were

wifi was a bit hit & miss but catriona did everything she could to accommodate our need for a good

the team is great, very welcoming. room comfortable. car park. breakfast.

could have done with an information guide in the room including wifi details, local amenities

we had dinner and breakfast at the hotel, both meals were lovely

friendly staff who could not do enough for you we traveled with out pet dog who is 9 months old she was fussed

parking was not the best but it was not too far away

which was not part of the hotel, you had to walk round the back in the rain, it was next to the laundry room

easy parking, easy check in

for a good walk there is zetland park which also has a pretty decent play area for young kids

breakfasts bar food

plenty of parking, staff helpful and friendly

checking into our room bags of laundry and trays lying in the hallway, also went downstairs to the bar and they

the laundry service outside my window in the morning.

at the other options i should have stayed at one of the others next to this one that had a/c and laundry services

kids food in the restaurant was very reasonably priced which i wasn t expecting ( 4

we were then advised that this hotel would not be pet friendly for much longer

although not publicly advertised, laundry facilities are available

the first floor corridor reeks of laundry smells and was very unpleasant to walk through

wifi was very poor & lack of plug sockets in room. also no tooth paste in bathroom.

no breakfast no bar no wifi unruly foreign residents and children running around the landing very early in

wifi not available.

location ( 151) corridors on 3 sides, the 2 windows looked onto an enclosed service area, to the laundry

has a tennis court which my kids loved

room, 2am room service, excellent breakfast

great gym and spa and such a friendly place

the staff were really nice, food was delicious, my kids had a great swim.

info packs in rooms about hotel facilities and timings would be lovely (found laundry, roomservice and spa

there were no bath robes in our rooms and when i asked for them, they said that the laundry was delayed and

noise from laundry room above our room

only issue was our first allocated room number 55 was next to laundry room and desperate for a makeover

wifi speed is surprisingly slow, please do focus on fixing it, i'd happy to offer some help if

otherwise noise from the exterior laundry storage/delivery area was invasive

the rooms are small, walls need painting, terrible view to some courtyard with dirty laundry baskets, plastic

my room was outside the laundry or garbage area so a little noisy with staff coming and going

a pile of dirty laundry (with food and glass) was left in front of our room throughout the whole stay

regular shuttle buses to the airport are part of the service

laundry services, though advertised

bar staff was a bit slow. we ended up going up to the bar rather than wait longer for service.

wifi worked on and off

staff were fantastic, and nothing was a problem. room service was excellent.

warmest parts of the leisure centre sauna steam and hydrotherapy pool were out of bounds to my kids which was

also has a laundry service

was super cheap and they offered a laundry service 5 for a bag full

accepted dogs at a reasonable price, the location was convenient to where we needed to be, ample parking with

stayed at the hotel as went out every day but it was great, only thing i would change is the kitchen having to

really nice stay, great place with good parking, room was really nice and comfortable.

parking lovely garden area and adjacent lounge easy walk to shops and loch leven good selection

pet friendly with a massive garden to walk them on

wifi hit and miss. car park had a lot of puddles.

wifi signal poor

parking available if driving

on our way to breakfast (in an empty room) the hallways were taken over by laundry service cart and bags

great room. parking . very helpful staff.

rooms are clean and garden wing rooms are generally quiet wifi has improved and worked very well

only one robe provided and it had a golf ball sized hole in the side

wifi in the garden rooms accommodation was very poor

room was 2 double beds not suitable for our children, we had to split up and bed down with the kids

bed for the grandkids ,a bunk bed was awkward for them to get up onto the top bunk and the bunk bed itself moved

breakfast was tasty and plenty of parking

the beds were comfortable and we had the facility to make tea; the gardens a delight and parking plentiful

staff were lovely the view was beautiful parking is available and plenty we had a lovely balcony with a lovely

s from a previous guest in the bedside drawers and also food trays left from breakfast and laundry in the

a pillowcase and went down to let them know and they said it's no problem they will send it to laundry

the sheets seem right out of the laundry but had concealer and make-up smudges

the corridors were full of big giant black laundry bins which were there for the duration of the first evening

evening, that it shouldn't be propped open and was told that it was because they were moving the laundry

dodgy batch of laundry on our bed all clothes covered in fluff. rectified in morning.

of chemicals near laundry room, but that's actually reassuring

good range of facilities in house laundry

the kids loved the pool, which we used several times

great place to get away with kids staff where lovly , food was great really enjoyed will be back

trams and trains under window was very loudly - in backyard every day at 9 am pick up laundry and garbage,it

amazing stay, lovely stuff... amazing breakfast

there was a good gym and lovely meal in the evening

bar and restaurant nice with good food

the access to the spa, swimming pool and gym is a nice thing in our stay here

laundry trolleys/ cleaning trolley left in the corridor for long periods

location as we went to the zoo and having a pool for kids was a bonus

room service menu was varied and came within

they have sauna and pool there, shame i didn't have much time to visit, was for one night only

great room service and supply of cot, little one slept like a baby :-)

no self laundry.

location of my room - 1st floor directly above service entrance - bin lorry, laundry lorry and other noises

i found the fresh laundry had a dirty footmark on it, and had a rip and when i reported it, we were moved to

additionally, the hotel does not offer laundry services, which was disappointing and inconvenient

nothing to keep kids entertained

too much laundry bags and other'stuff' lying about on view when going out of room

tv fully equipped laundry service was handy to use

very basic room,clean beds, and laundry,kettle very dirty with hairs and dust on lid,also inside not very clean

ensuite turned out to be in a corridor that was also used by the staff for ironing the laundry

nice fresh and clean laundry and towels and clean

) *laundry service available *go green policy encouraging reuse of towels and skipping a room clean if

next to the shopping centre and the freeway bar and food was good at the hotel and they also do laundry

spacious field to play with kids just outside the dining area

nice bar and restaurant lovely breakfast and really appreciated free for kids under 12

comfortable room with very good food, evening meal and breakfast.

what i saw briefly, perhaps needs more storage for laundry, one other thing was perhaps to change sign on wall

room view over air conditioning units and laundry containers a bit industrial

view out of the window(a fence and laundry line) blinds were damaged and didn t close properly toilet roll

staff servicing the rooms very noisy early in the morning and left doors to laundry room and store cupboards

room location, noisy !! near the laundry so lots of noise from 5am.

lovely room. comfortable bed. great location. room service.

the room service meal was delicious and we will be back to eat in the restaurant based on that

the bar and drinks on offer are extensive, and very good

beautiful building, lovely room. great bar restaurant area, nice staff and nice atmosphere.

no significant quibbles with any aspect of the hotel, bar or restaurant.

room was missing an information leaflet with wifi codes or room service/hotel facilities etc

faster wifi.

there was no bar or restaurant in the building that we were in and when we rang for room service there was no

the staff were all really helpful especially zoltan. we loved the building, bar and smell :)

of characterful, bed super comfortable and facilities including usb chargers, super fast wifi and variety if

it was convenient to use the guest laundry

offerings of food, wine, and other comestibles paid on an honesty basis as well as a guest laundry

), very friendly and helpful staff, super room (decorations, size, windows, spacious), great room service, great

wifi was good if you could find it

no issues with wifi or cell reception

there is a well appointed kitchen and overnight laundry service for only 6

the kitchen and dining area were very handy and the laundry service was an added bonus

laundry, self service ironing and kitchen facilities available

laundry services and room cleaning are very nice

self-self laundry with wash-dry and soap is only 4 pounds

it was surrounded by at least 30 big bags of laundry

for a 4 day stay, was stuck in a basement room next to the laundry in a stuffy and poorly ventilated room, was

wifi with low coverage in room 10

my only complaint is that the wifi signal in room 26 (b level) was very weak and would often drop out

no bell boy, an elevator that hardly fits 2, no daily room service, no enough lighting in the room, comforters