room location, noisy !! near the laundry so lots of noise from 5am.

staff servicing the rooms very noisy early in the morning and left doors to laundry room and store cupboards

view out of the window(a fence and laundry line) blinds were damaged and didn t close properly toilet roll

what i saw briefly, perhaps needs more storage for laundry, one other thing was perhaps to change sign on wall

room view over air conditioning units and laundry containers a bit industrial

very basic room,clean beds, and laundry,kettle very dirty with hairs and dust on lid,also inside not very clean

the room was clean and comfortable and the use of the kitchen and laundry was a god send

nice fresh and clean laundry and towels and clean

tv fully equipped laundry service was handy to use

ensuite turned out to be in a corridor that was also used by the staff for ironing the laundry

booking and response , that room was get loved the common kitchen area and laundry facility

loved the cleanliness of the room, kitchen and laundry access and the staff was friendly, welcoming and helpful

beautiful big bathroom (best bathroom we have seen in scotland), plenty of parking and even a laundry and dully

the kitchen and laundry facilities made it even better

very luxurious bathroom, big tv, the kitchen and laundry facilities are a great touch

on our way to breakfast (in an empty room) the hallways were taken over by laundry service cart and bags

only one robe provided and it had a golf ball sized hole in the side

it was nice to know the grange hotel was pet friendly

9pm and even though the kitchen was officially closed at 9 jean on reception managed to get me a room service

room service excellent good big portions very quick service and delivery

was super cheap and they offered a laundry service 5 for a bag full

also has a laundry service

location and parking

good free parking

shared kitchen which was packed a few times

although not publicly advertised, laundry facilities are available

the first floor corridor reeks of laundry smells and was very unpleasant to walk through

also advertised as having free wifi but it didn t work

the wifi strength

with a friendly receptionist and he helped me with my case to my room explained everything about wifi and what

which was not part of the hotel, you had to walk round the back in the rain, it was next to the laundry room

only problem i had was my bt virus protection did not like the leapark wifi and locked me out of my

apart from the wifi my only other concern was the removal of haggis at breakfast, by management i was told,

awesome bar and restaurant meals

excellent restaurant and bar and lovely staff

location ( 151) corridors on 3 sides, the 2 windows looked onto an enclosed service area, to the laundry

slow ev chargers.

great rooms, pool and gym were very good and great value

paige the receptionist was awesome with ourselves and the kids

kids enjoyed the pool access and breakfast was great

also, the staff trundling the laundry across the car park quite early might

the room was good but located right next to the laundry room of the hotel

not enough disabled parking spaces and what was there was used by anyone, disabled or not.

thing that let it down was the breakfast was cold, but they obviously had some problem in the kitchen, so i

t was extremely clean ) the lounge and bar were excellent food was first class i can highly recommend it is in

and although we didn't want a meal the chef made a couple of light bites for us to eat in the bar area

great staff, very enjoyable food, decent sized room, great bath, plenty of parking space

1 disabled parking place at bottom of a hill

it lacked atmosphere and the bar wasn t attended well

wifi was weak in our bedroom

45am by big a huge lorry outside the window, wheeling in towels or laundry

around the pool side, no one delivered towels resulting in me having to use a tool from the dirty laundry

our room window on the sunday morning at 6am banging about either collecting or dropping off laundry l

laundry rooms and other storage cupboards were all open and messy these were still open for

5am wake call from very loud staff and delivery driver loading out and in laundry cages.

wifi was a bit hit & miss but catriona did everything she could to accommodate our need for a good

laundry van blocked off car park to get out in morning

room service menu should be in your room

bathroom, staff were amazing great freshly cooked breakfast nice bar and food menu loads of parking

pets are allow in the hotel rooms and cafeteria

we had our dog with us so a table was set in the bar area and this was great

no guest laundry facilities

pet friendly, easy check in. clean and the shower was awesome!

room perfrct for an adult and 3 kids. great buffet breakfast

we were staying in a pet friendly room due to us having an appointment at the near by veterinary hospital the

you had to pay for parking even though it was a hotel carpark

great wifi connection

the wifi connect was rather weak which also affected the tv signal.

nice view from the room little welcome details, which the kids really appreciated

delicious breakfast

get any watchable tv channels until 8am following morning and could only connect to the free wifi for the first

were very helpful in helping me to try to resolve a laundry crisis i was having

was only one negative thing i could comment on and that was the wifi signal, for a 700-year-old building i'm

we arrived a bit early for booking in so went to the bar for a drink

the wedding party that seemed to take over the whole hotel - no food in the bar that night

floor of the room wasn't very clean wheni moved in, but this can be solved with room service

first night i was aware of the noise from laundry extractors on our side of the building but they turned off

couldn t open window at night due to noise from laundry room vents on side of building

the kids loved the pool and beds were comfortable

i didn t have a room service menu

stayed on 3rd floor where the restaurant and bar were located

plenty of parking

the staff were very helpful as i was late checking and very tired and had room service .

the location is ideal for anyone travelling on or staying in the area with ample parking

had dinner and breakfast in the hotel and both were excellent

the restaurant prices were reasonable, as were the bar prices

no laundry facilities and no daily housekeeping as advertised only got extra supplies when requested,

being supplied and there was no car parking

staff everything you need inc tea/coffee and toiletries and fresh fluffy towels the hotel is pet

on top of that there is a bar just downstairs, although we didn't manage to come over for a beer as we were

didn't like kids running around corridors screaming and knocking on doors.

wifi wasn t great

problem with login onto the free unsecure wifi

early check in. clean room

wifi in the room was very slow

parking, breakfast

it seemed shabby and unkept (there always seemed to be laundry on the landing)

love the location! kids loves the z-beds!

recommended for university. plenty of parking and decent breakfast.

there was no cinema and no pool u had to walk to far and no times for kids it was misleading

was a pool

were placed in a room near the laundry, and could hear the machinery rumbling in the distance through the night

green and trees, went running and was absolutely fun run, if you turn left , the next turn is a golf club that

were so friendly and loved using the swimming pool and sauna everyday was amazing will definitely be

is in a good location for edinburgh, the pool facility is great and also enjoyed having an ev charger on site

didn't have all the amenities it should have had, i also had to go and find out the wifi details as they were

fire door to laundry room wedged open and door to outside also so anyone could walk in

laundry bags left in the hall looked untidy, breakfast wasn't cooked as i would have liked it.

dirty laundry trolley in the hall was unsightly, breakfast was good but we had to wait for the hot

had to climb over dirty laundry and rubbish to get along corridor and into my room

room was not clean, the dirty laundry was in the corridor, the shower was broken, such as the tiles, the heater

for hotel parking could have been clearer, but check in very helpful and explained where to move car

kids said it was the best hotel they d ever stayed in!

family in room next to us, started fighting at 2am, their kids were screaming as mum and dad were throwing

location and parking

only downside we found was the wifi was intermittent at times however, this wasn't really a big issue for us as

great customer service at reception, very helpful. pair of robes, slippers and laundry bag

is no mini fridge in the hotel, nor laundry facilities which the ad indicated there was

the gym is hopeless. very limited equipment inc. broken rowing machine and no air conditioning.

the room service could have more choice.

very easy to find, lots of ev charging and great location for my meetings around the area

towels in bathroom not clean. looked as if they should have gone in the bucket not the laundry

laundry should be kept in a cupboard

nice veiw of golf course

good location,easy parking and clean and tidy rooms. staff extremely pleasant and helpful.

nice bar and restaurants attached to the hotel

$110 aus dollars for a small bag of laundry. really poor risotto

staff were lovely and the breakfast a knockout

room service was also good

arrived late after food was finished and they went out of their way to ensure i got room service

the bar would benefit from a little upgrading but it's clean and functional.

nice and quiet ev charger is bonus

wifi is great

good parking,very tidy gardens .lovely reception area.

homely atmosphere,huge breakfast, easy car parking, 5 mins from the conference centre

is very friendly, warm and friendly reception, food and bar excellent, rooms very clean and extremely

stairwells were covered in cigarette ends, trays and trays of dirty glasses and crockery and laundry trolleys

awesome staff, great place, amazing gym, delicious breakfast

the pool was good and the changing rooms clean

the bar closing at 11pm. i thought hotel bars were open to residents for a good bit longer.

as me and my partner have 4 kids ages 14 year old 6 years old 3 years old little one at 2 years old we are

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

very clean, and plenty of parking

from the event staff, reception, bar & restaurant and cleaning staff

staff (special mention for iain), free parking, location (away from crowded street), good wifi, good breakfast

staff -- gillian at reception, lisa and the younger girl at the bar were amazing, so friendly and welcoming, i

smell from the laundry room

the chocolates and rose petals were a nice addition

views from the restaurant/ bar of the new bridge

the view of the bride from our room the food and hospitality the gym free parking location

another warm welcome for breakfast which had everything you could wish for

food very good as we had dinner as well as breakfast

collected her each morning to take her fir breakfast

didn't seem to have a plug for the bath, so couldn't check out the spa bath.

evening meals were excellent and so was the breakfast. room and tv and bathroom were excellent

was great, only slight down point was the electric shower with poor pressure, however the spa bath makes up for

tv was tiny. advertised laundry service was not available

bar and breakfast room spotless

from hotel doing excellent food as no evening meals available though there is a small friendly bar in hotel

nearby to have dinner , lend us umbrella , he is so sweet to allow my friend to cook at his kitchen for dinner

poor bar stock

we sent our laundry out and got it back the same day

the laundry was very clean and fresh

in the week they even do your laundry for you for a reasonable

the buffet breakfast was excellent, free car parking extensive and with excellent free wi-fi our stay was very

rooms and hotel clean, staff excellent, good parking. the take away breakfast was superb!

breakfast was delicious, with a very good choice freshly cooked to order

parking could be a problem there is limited space in front of crosskeys i travelled with my dog and

great food in the bar with some superb options

all the staff were very helpful and friendly good breakfast good beer

not much parking for bikes but quite location so no problem

great bar and beer garden

the beer garden and the inside of the bar were really welcoming

food, loved the bar and lounge, excellent staff

room was lovely but they don t provide room service so if you are there a few nights it s nice to get dirty

welcoming, top quality food and great for a diner, bed and breakfast break from the kids, 20 minutes from home

i had asked for laundry service the evening i arrived and was told to bring

staff were helpful the tunnocks caramel logs were great idea and enjoyed very much the laundry was very efficient

nothing really other than the wifi kept dropping out

the room and free wifi

we couldn t get the wifi working on the television but luckily i brought my laptop to watch something on

it didn t have the best of views which was a shame and hearing staff trundling trolleys of laundry etc in

cherries on arrival, and kitchen garden, amazing.

we loved the tennis courts(one normal, one kids size), the apiary, the garden, the road in via mature woodland

food good and excellent room service

great choice at breakfast. quality produce and cooked freshly in open kitchen

window open as it was a warm night, got woken early in the morning with laundry coming/going through the door

laundry piled up in the corridor in the morning

free room service for breakfast definite bonus

great parks around too for kids

poor wifi in our room. a fridge and a safe would have been great.

was woken at 5:30am everyday by laundry/cleaning staff banging and bashing

noise went on until 2am then woken up again at 6am by the laundry lorry smashing around outside our window

for 10, i had booked the adventure package for m&ds but nothing was open there was no one at the golf stand,

was lovely and we were given the requested early check in

always good comfortable clean usually have room service meal at night which is very good but restaurant is good

we had to ask twice for laundry for the sofa bed. too many people moving freely without masks

00 a laundry delivery below my room with staff shouting to each other this lasted an hour second night

great, close to theme park for kids

small print very small pet increase from 10 to 25

wifi would not authenticate on either my iphone, laptop or tablet