liked the wifi and easy access

location for us and ev charging

the restaurant and outside terrace area was stunning and the onsite parking was a bonus

amount of parking, cracked toilet seat, semi blocked sink but this did not detract from our stay and we did

excellent breakfast and staff

general codition of the outside of the hotel, car park and pub-garden / kids play area (lots of weeds and

plenty of parking & safe too

breakfast was great, staff friendly, comfy bed, great free standing bath!

easy to find and good parking

exceptionally clean with a fab breakfast.

we were woken early the next morning by laundry trucks stopping right outside the window

my room was near the exhaust of the laundry room. a bit noisy

also if you have a room close to the laundry room be prepared to be woken up very early as the staff talk

also at 7am on saturday 04/05/19 we were awoken by the laundry trolleys being dragged up and down a footpath

fold-up beds, boxes, laundry bags and cleaning equipment were all in full view and ugly

no laundry facilities

comfortable, and pet friendly hotel

nice staff, very comfortable bed, nice bar area and great dog station - really great stop off from the

the staff were all polite and helpful. the room was clean. pet friendly!

of the room was kids sweets under the bed dust all over the worktops and chair neighbours were very noisy didn

abandoned laundry carts, room service trays, bottles, glasses and rubbish litter the corridors

the brasserie is a bit soulless. no bar in the old part of the hotel in the evening.

upgraded to a lovely room in the main old mansion. excellent pool and spa facilities.

pool was open for family times so i took the kids, but those using spa facilities were consistently rude- moving

the spa & gym and lovely breakfast . the tavern of an evening was ever so cosy

it has a nice restaurant and a pool

great staff at breakfast. well laid out partial buffet and great hot food menu.

you got a choice of room service

rooms very clean and tidy, ample parking on site

swimming pool and gym

no room service

arrived very late, but both reception and the bar were open

showers was a bit small for me the breakfast could of been better and the beer at the bar was not very cleaver

fan from kitchen made it impossible to sleep in many available rooms, in the end they found us a tiny room

40am, the breakfast room service

wifi was bad.almost no coverage and bad speed.

tight parking

has parking in front of hotel and to rear

staff were very helpful and having dinner and a bar available was great

poor wifi. breakfast could have done with some fresh fruit.

room was right by where the skip was and the laundry vans were there at 8am in the morning

eg no laundry service in house but staff helped to find an alternative

room service food was awful, we did explain our dilemma and they very kindly took it all off the

after an exceptionally good breakfast i needed the loo before we travelled home

- i ordered room service

laundry van loading / unloading directly outside our window early on saturday morning was

the breakfast was included and was equally as wonderful as our room and the staff

bitter pump working and that s all my husband drinks which wasn t great for us being in the bar no availability

guests from the wedding the night before were using the spa pool for a few hours on the saturday and were very

food and drinks in the bar were excellent, as was room service

we were in room on top floor ndxt to the laundry, would request differe nt room next time.

breakfast available told us to use local cafe room next to ours was a laundry room ,got woken up both mornings

in character but tired and dated and extremely noisy from outdoor extractors and housekeeping laundry room no

the creakiness of the floors and the fact that i was adjacent to the laundry room meant for a noisy early

the room was next to a laundry room

the hotel should provide laundry services , this was the only issue i had . thanks

no laundry service, no food service, the bed was cracked in the middle

kitchen closes at 21

they really need to get to grips with the kitchen

ev charging is available

satnav took us straight to the door, plenty of off road parking, booked a family room which was huge

excellent. friendly people. plenty of parking.

parking readily available

very pet friendly. great location. friendly staff.

helpful owners, allowed me back later in the day to use the lounge and the wifi to send the days working data

out in the end as no one came back to clear plate for 40 mins after finishing main course - no laundry service

breakfast was 10 out 10,the staff was so helpful, hightly recommend.

pool was great for the kids

aldo free wifi which helped alot with the kids

spa facilities were wonderful

the bedding had odd stains laundry firm need to check this

free wifi

the bar meal i had not enough on plate for the price

we had no trouble with parking our car outside the hotel room

bar was reasonably priced

mattress was so uncomfortable me and my wife have to sleep on floor because our bed we give to kids

leisure centre (its a fiver and brilliant) how much is breakfast and what times, how much is a late check out,

nice comfy bed, fast wifi, nice clean towels

to pay to use the pool, wasn t described when booked, found condom in my room, my kids were there

no room service as advertised on their website

breakfast was good,location handy for the bus station,having a guest laundry is very good we used it twice

showers and laundry wasnt enough for family

we were very happy to see the laundry facilities available to guests

great breakfast (except sausages), free laundry a bonus

good location, decent breakfast, clean rooms and free self-service laundry.

the staff in the bar , and at breakfast were really a credit too the hotel x

superb location and plentiful parking

lovely location. great stay & staff were very attentive. food & room service were first class

very child friendly - no kids meals & chef didn t follow request for a plain meal

early check in and late checkout, the room and the food

good easy parking

wifi was coming and going

a fantastic location and hotel, staff are always polite and helpful. ev charging a plus.

good bar area, and a welcoming fire

fabulous meal in the restaurant, great breakfast as always, great service and staff

seemed to be a laundry room adjacent to my room, and i could here washing machines or something spinning which

was clean but had that 'bleached to death' aroma which is synonymous with hotels with outdated laundry methods

read reviews that kids got milk and

we dined out on the saturday as we were at an all day wedding at mere golf & country club

such a lovely hotel with a fab spa facilities and the breakfast was great.

poor standard, room out dated, smelt , dirty laundry in corridor

they need to sort the wifi out kept losing connection while making video calls

skip the set menu and order room service

the clayhangar bar in the hotel very good food

the wifi could be miles better the signal kept going in my room

has a fully equipped gym with all technogym machines

- food at the spa bar/restaurant was poor. - the wifi in the bedrooms was weak.

room was spacious, comfortable and clean with the usual amenities, the hotel offered free wifi

breakfast great

the spa facilities were spot on and we enjoyed an excellent afternoon tea during our stay which was

love the spa facilities

facilities were full of children and the bar, breakfast was bordering on cold, and payed for late check out but

i used the pool- nice pool but used by public too so lots of kids at the time, not too bad but less relaxing

and we could not connect the tv to the wifi for some reason, but luckily we had our ipad so watched netflix

there is olenty of parking and it is set in quiet lovely grounds

we had been traveling for several days and had hoped to find some laundry facilities nearby but none available

lots of noise very early (before 7am) of laundry trolleys careering past the window

very clean, great service, good facilities and awesome breakfast

good pool

the hotel is clean and well kept friendly staff fact the option of room service as well was a big help again

lovely staff. nice food. free wifi. pet friendly.

breakfast was brilliant, food is incredible i used room service most nights and

room service not option to order to room without having to leave the room to do so

the lovely dining restaurant and bar area was spoiled by music that felt too loud, imposing and rather awful

property was well appointed near the village of prestbury with parking facilities and opportunities to walk near

to cancel the trip, was looking forward to staying there as in previous years i had helped the laundry delivery

found some dirty laundry under sofa bed on arrivalud83eudd28

we were never kept waiting complimentary breakfast clean well equipped rooms, everything from wifi, tv, iron

fuss free staff that allowed us an early check in at no extra cost.

as i stayed with kids would have been nice to have more on the tv for kids.

there are laundry facilities, dishwasher, oven/hob utensils etc, hairdryer, robes, slippers, toiletries all

there was fast wifi if that s what you need

view from the bedroom looked out on to trolleys full of dirty laundry

original room we were put in was near the laundry and very noisy but when we asked they moved us and the room

looked out the window and it looked out on to a entry way and loads of bags with rubbish and laundry not a very

first room 428 was very dark and possible noise from laundry area, i asked to change rooms and eventually upgraded

our room was supposedly in a quiet section of the hotel but the laundry was below the window and so was noisy

is dark, our room was dark, food was ok but not great, room service for some water we phoned down for never

and was great room service 10/10 through & through

room which were two single mattress put together both different heights didn t even get given wifi password

no menus, bar & restaurant hours, checkout time, room service, pet restrictions, nothing

moved into she bar for our desserts which was warmer

best bit was 3 ev chargers in the car park.

location for my visit to wilmslow with lots of parking available

very good room service!

breakfast was decent, restaurant in a large garden view conservatory

right near the golf course for the wedding we were attending! clean and staff were great.

laundry piled up in corridor both days

accessible entrance via the lift the corridor and exit was always blocked by mounds of dirty laundry bags

this could do with addressing when having pet rooms near

your traveling with your pet then this is a great place to stay

drawer or hanging space - ok for an overnight stay but a trial for a longer stay with luggage and pet equipment

i feel sorry for them having to live there without kitchen / laundry facilities

there was no clean pillow cases for us as the laundry person had not been to the hotel yet so we had to shared

staff were lovely, facilities great (gym, bar, restaurant)

no wifi in the rooms

big rooms, convenient parking, all for 16 per person

to our needs of early check in got 3 rooms ready for us guests who were attending a wedding

wifi was too slow restaurant was overpriced not enough plug sockets in the room room too hot needs

wifi needs improving

hotel wifi was not available during breakfast

i can only presume was a laundry delivery as it sounded like metal cages rattling very early in the morning

it was located next to the laundry room and the delivery doors outside

given a room with an unclean bathroom with towels on the floor and dirty laundry when we came to the room at 1

ud83dude29 the noise banging the laundry baskets

pool and gym.

dirty laundry laying everywhere as well as dirty plates (room service) broken lift button (safety

and laundry bedsheets and towels are on the floor near lift whole

stayed due to the hotel having ev charge points

good quality, free ev charging a big bonus, good breakfast, friendly staff and quiet location/rooms

friendly staff, good breakfast, nice and clean rooms, very good wifi

standard rooms are small and down quite run down and busy with laundry carts/rubbish piles corridors

laundry was located next to room in the hall

on a lengthy trip and needed laundry service and this was not available

on a day where there were alot of flights delayed and there were people that had reserved a late check out

she helped me sign up to the igh card and get an early check

not sure what laundry detergent you used but it didn't smell very nice unless it was the pillows just need

wifi.

hotel room was beautiful, kids loved it looking into the runway

especially very friendly jody female staff, laundrette, breakfasts, evening meal one night, gym and spa facilities

complimentary use of the gym, spa and swimming pool

noise from amount of people in and out of hotel and staff member in the laundry room woke me up earlier than

we could hear water gushing all night, don t know if we were next to the laundry.

constant noise all night from the kitchen extract system and the laundry below us

there were noises going on all night- possibly from elevator and laundry room close by the room

baby/kids play area needs some tlc

which is an extra cost and must be booked separately, was basically a sauna, steam room, plunge pool, shower

pool, hot tub was a little colder than expected, hot tub also at over capacity most of thee evening

my room service tray was left outside my room from 3p.m. until i left the next day

pretty gardens too and plenty of car parking

easy and free parking

was next to a laundry room and the noise was quite loud through the night of staff in and out of the room and

were put in 709 next door to the laundry room and was very noisy early in the morning causing

no wasted space or plastics or laundry

excellent location - comfortable- breakfast - all good

no cooked breakfast

allergic to laundry powders

the gym is a great addition as is the 'rooftop' bar area

nice bar restaurant and perfect location

also, our room (king suite) was excellent and room service was timely and the food was very good

gym facilities brilliant

room was right near the outdoor area where laundry is kept, very

to the laundry company being late in dropping off the towels and bedding for the whole hotel

directly next to the laundry, constant noise, staff talking laughing chatting every 45 mins between 7pm-9pm

from house keeping staff banging a laundry storage door right next to room

family stay lady on desk was welcoming and noticed we were flying to the north pole she gave the kids a warm

could do with a laundry

05pm, but were charged for the early arrival

good breakfast .nice staff and early check in

location is very closed to terminal 2. gym is good. comfortable bed/pillow.

great location for me late check out service excellent restaurant friendly professional staff

the spa and gym was the best for me

and, considering this, the facilities are brilliant (swimming pool, 24hr reception, parking, room service with

no bottled water (in an executive suite!), no form for requesting room service breakfast or

health club and pool was a little tired. showing its age.

facilities:- times of the spa or restaurants no phone to contact reception for anything or room service

we spoke up on the second day and the young man seated all the kids in one section and couples in another it

and ghds at no extra cost), room really comfortable, food lovely and breakfast table set up for kids which was

the only critism was the price of the bar menu/drinks

there's strong wifi, a large car park & kettle in the room

lovely staff, very helpful. pool, spa and gym were fantastic. comfortable room.