the room was next to a laundry room

in character but tired and dated and extremely noisy from outdoor extractors and housekeeping laundry room no

we were in room on top floor ndxt to the laundry, would request differe nt room next time.

were given quite a poor room right next to the laundry room which was rather noisy

perhaps unfortunate our room was next to cleaner s cubby where laundry and services were located maybe

laundry van loading / unloading directly outside our window early on saturday morning was

hotel - amazing pool and spa area

excellent breakfast

decorations staff polite and very helpful bathroom and shower great own parking space with my name in

free parking

40am, the breakfast room service

hotel bar with friendly and helpful staff

not enough staff at a busy time in the bar took us 40 mins to order a drink in peek time

i was however advised that the noise was due to the kitchen gas and it would go off at 9

excellant staff, good breakfast, great coffee, happy days

no laundry facilities

sofa bed they set up for the kids was terrible - the mattress was the lumpiest ever so they didn t sleep well

king it a little chilly in the room in the evening), i m not sure exactly how the 10 per pet charge is

the wifi dropped out a bit on the 2nd night but overall it was ok

comfortable, and pet friendly hotel

abandoned laundry carts, room service trays, bottles, glasses and rubbish litter the corridors

the timings with breakfast and kids having breakfast and swimming. made it abit tight.

kids running around corridors at 11pm

friendly staff,lovely breakfast,amazing spa facilities

all rooms in the new part of the building are available for pets- which we were not made aware of until we

eg no laundry service in house but staff helped to find an alternative

room was right by where the skip was and the laundry vans were there at 8am in the morning

tv could be smarter no pool or gym

the restaurant and bar were great

no bin in kitchen

smell of smoke from either the laundry staff or people below so can't have windows open

room 106 - on ground floor immediately next to laundry room which has machines going until 9pm

would have hoped for better pub-food at the bar. not offering laundry service is a minus.

i found two ladies moving laundry and one of them delivered the other items to the room

the parking was very practical for both the hotel and golf facilities

the bar came with a very good selection of ale's and lagers

the breakfast was very good and staff were very pleasant

liked the wifi and easy access

ordered room service, which was

amount of parking, cracked toilet seat, semi blocked sink but this did not detract from our stay and we did

hotel, great meal, nice little gym & pool facilities

we also had the breakfast which again was amazing

asked for a late check out.. arranged immediately

room service stopped at a certain time and this was not mentioned anywhere either

and everything was exceptional from reception,staff cleanliness of our rooms, the amazing spa facilities to the

room renovation, detours, access and interaction with cleaning and laundry staff.

window view blocked by rooftops and laundry area

overlooked the back yard area of the hotel, laundry and kitchens, so no view and staff smoking area was just

with a view of a roof,laundry sorting first thing in the morning very close to room,over charged on cocktails

we got room service which arrived hot and tasty all staff were really well presented and friendly and

the wifi signal was too weak in parts of our room

mobile phone signal was poor and the wifi connection was weak.

second night i had room service, again excellent quality food delivered promptly

loads of car parking spaces

and efficient, rooms were a generous size, the bed was comfortable, it was a good shower, and the wifi was pretty

the hotel should provide laundry services , this was the only issue i had . thanks

no laundry service, no food service, the bed was cracked in the middle

clean room with space for the kids

we were traveling with our pet dog, which wasn't a problem

i also made use of the gym which had high standard equipment

booked 2 bedrooms for our family of 4 (kids 10 and 14) the bedrooms were very comfortable and a good size for

location was ideal for our needs and the wifi actually works considering the location

parking more than adequate

i ordered room service, got the fish and chips, again fine but not worth the 17

lots of parking on site

6am laundry collection

my room was near the exhaust of the laundry room. a bit noisy

hallways were crammed with laundry bins and stacks of clean sheets, making it seem very untidy

lots of open doors to hotel store rooms and laundry trolleys dotted around.

also at 7am on saturday 04/05/19 we were awoken by the laundry trolleys being dragged up and down a footpath

the bedding had odd stains laundry firm need to check this

no corporate identity to trip over, no harsh lighting, no mean announcements about paying for wifi, no one-size

parking is a bonus the staff are great, the rooms were really clean some in need of a refurb but

could do with decorating & new carpet i booked parking but because there was a wedding in the venue i had to

great location, ample parking, lovely and quiet

lots of noise very early (before 7am) of laundry trolleys careering past the window

we had been traveling for several days and had hoped to find some laundry facilities nearby but none available

good breakfast, plenty of choice

amazing breakfast, family friendly hotel

plenty of parking spaces

lovely clean rooms and laundry. rebecca so friendly and welcoming lovely location

good parking and easy to find

breakfast set you up all day

location with secure parking

everything, from the warm welcome to the delicious breakfast

out in the end as no one came back to clear plate for 40 mins after finishing main course - no laundry service

perfect location good breakfast wonderful staff excellent pool & gym

swimming pool and the gym on site

loved the swimmingpool, sauna and gym

attended the hotel anyway being a gym member, but staying over was loverly

room service was also good

situated for a game of golf

with a balcony overlooking the golf course

staff, the christmas decorations, the gingerbread men with the tea and coffee in the room, the bar and restaurant

lovely grounds and excellent parking

no fridge in room. no laundry service. no smart tv

was very clean, good breakfast options, nice gym and spa

breakfast, dinner and the bar area were luxurious and well maintained

paid for early check in and it was quiet when i arrived,

we haven't had a day and night away from the kids in 3 years and this was the only time for another long stretch

i arrived wifi was not working however when i asked the front desk they connected me to the staff wifi

it s also close to some restaurants, two casinos and a bowling alley and cinema

gym, pool, room

room service was good food and reasonably priced, excellent choice too

the facilities , swimming pool, sauna and steam room were a lovely treat to our stay

laundry is free! it s very convenient!

we were very happy to see the laundry facilities available to guests

good location, decent breakfast, clean rooms and free self-service laundry.

free laundry location

great breakfast (except sausages), free laundry a bonus

poor standard, room out dated, smelt , dirty laundry in corridor

the only bad thing for me is the wifi

provided in the hotel room and the fact that the staff listened to my request in placing rose petals (though

friendly staff and bar guys were nice to chat with.

not hygienic from the start, so much dirt everywhere; the bath had grime at the bottom, the carpet was dirty

to cancel the trip, was looking forward to staying there as in previous years i had helped the laundry delivery

found some dirty laundry under sofa bed on arrivalud83eudd28

buffet style breakfast perfect for fussy kids a bit of everything to suit.

room, pet-friendly, sufficient parking, surprisingly good quality food

the breakfast was very nice with alot of options for kids too, and the tables were kept

clothes washing & laundry costs were too high

was close to the laundry room so i could hear the washing machine but was pleased that i could not hear it in

great parking and easy access to

was no wardrobe in the room there is no lift to bring cases up and down other than stairs the bar was good but

we got the breakfast included

very useful in-house laundry service as well

however laundry was all spotless

wifi isn t the best, hardly worked to be honest and i come off it to use my 4g.

room clean and spacious

plenty of safe off-road parking

very pet friendly. great location. friendly staff.

excellent. friendly people. plenty of parking.

car parking area can be a bit difficult to negotiate when busy.

noisey ie floorboards footsteps, kids,toilets flushing,main road bathroom stunk like sewage

wifi was good

i feel sorry for them having to live there without kitchen / laundry facilities

there was no clean pillow cases for us as the laundry person had not been to the hotel yet so we had to shared

s a lovely place to stay nice clean rooms and parking was great and staff to thanks tollgate can t wait to

staff were lovely, facilities great (gym, bar, restaurant)

gym facility's and sauna and steam room

told that the hotel doesn t offer a laundry service earlier before our arrival but then finding a laundry

the room was quite small and overlooked laundry room; not gardens as requested

my room was too far from breakfast area

easy to find. great parking available. friendly staff . meal in dining room was first rate.

the spa and gym is absolutely fantastic, the gym has fantastic equipment and is well laid out and the spa is

laundry room with ironing facilities nice bar area with quirky decor breakfast has lots to choose

fun vibe in good location with good gym (for additional 5). staff friendly and helpful.

clean ,no kids running about at 3 in the morning let fellow residents that there back .

everything that you could need for a hotel stay, hairdryer, toiletries, wifi, usb plugs, smart tv

the moxy was a really good experience with friendly and welcoming staff, comfortable rooms, good wifi and an

customer service was poor, dirty laundry outside my door and glasses and bottles at 5pm in evening, damp smell

laundry went missing

bags of laundry left in corridors had to manouver husbands wheel chair over them

smelly with dirty laundry in the corridors not nice

was rubbish bags, glasses, and dirty laundry left outside of some of the rooms as you walked down corridors to

the breakfast was very good the location was excellent near the city centre.

from the front desk to the bar staff to the fella who brought us room service

media and wifi were fab

was a struggle to get the wifi to work

from the front desk to the bar staff to the fella who brought us room service

quiet location but close to city centre. very comfortable stay. easy parking.

breakfast very nice

the staff were really helpful and friendly. breakfast was good. free parking

night manager very accommodating offered to keep the bar open a bit longer

only slight negative was the wifi was slow but did not make any difference to my.stay here

30am,apparently problem in laundry

food from room service was really good

the noise was unbearable and kept my kids awake beyond 11pm

lovely location pool and spa wow

lovely for your pet lovely rooms great pub and then restaurant if you fancy being posh x

they had kids dvd's to watch which he enjoyed in the evenings

breakfast was lovely

afternoon tea and breakfast were delicious. the room was spotless.

slightly more parking would be handy but other than that would go back

limited parking, although we had a space when we needed one

services which we were suppose to request in advance, as well as little information about laundry services

d to collect laundry from

our room was directly above where the laundry trolleys were loaded and very early each morning woken by trolleys

laundry services available for a reasonable fee

kids running up and down corridors late at night and woken early every morning by noisy

& comfortable accommodation, pet friendly so meant our 2 small dogs got a little night away aswell

was there for my birthday, complimentary drinks and a late check out

breakfast was brilliant, the staff were excellent and so helpful, really great with the kids too

the noise might be a problem if you have kids who go to bed a bit earlier

loved it only suggestion would be for kitchen roll in the kitchen area of

bedroom no 203 was extremely noisy at night due to the laundry running

lack on info in room, room service, wifi etc

slightly dissapointing bar service. had to wait ages for a drinks to be served.

there was no menu for room service.

the bar downstairs was a lovely place to relax and the location was perfect for us

fabulous quirky apartment with 2 double bedrooms and 2 bathrooms, coffee maker, ice dispenser and laundry

decor, loads of space, comfy, self catering, two en suite bedrooms, laundry room, free parking, great location

to detail, excellent bathrooms, knowledge of what a house proud woman wants in her kitchen and laundry

lovely coffee machine and well equipped kitchen and laundry room

it even had a laundry room

laundry going all night

bedside lamps on arrival, but room service quickly found us one (but unable to find two

the spa and gym is very well equipped and the pool steam room sauna and jacuzzi were excellent

hotel was ideally placed, great facilities from bar and restaurant to swimming pool and spa

spa and gym

i asked if there was a laundry nearby where we could wash our dirty laundry

wifi was a no go

the rose petals and complimentary chocolates were such a lovely unexpected touch as we stayed over

the wifi did not work in room 8, and only worked very slowly after a wifi extender had been placed

staff were friendly and helpful had early check in which was a bonus

not get a booking at the michelin star restaurant nor was there any laundry services

had a lovely stay. staff great and rooms really nice. tasty breakfast

lacked walk in shower and on taking shower plug not draining so caused bath to fill internet wifi kept cutting

park ,straight into hotel, really nice traditional feel concierge takes bags to rooms excellent breakfast

excellent wifi

was in the first floor next to the laundry room so kept awake most of the night and also they didn t have room

my only other pet hate, common with lots of hotels was lack of power by bed for phone charging

suite was luxurious and room service polite and helpful

wifi seemed to have a restricted upload speeds

wifi wasn't great - and we thought the tuck box was a bit pricey! but not a big deal!

we were next to the laundry room

beautiful venue and location - really good breakfast

plenty of parking

lovely hotel great stay good amenities parking good food lovely area

reception staff and bar staff were friendly and welcoming