was clean but had that 'bleached to death' aroma which is synonymous with hotels with outdated laundry methods

seemed to be a laundry room adjacent to my room, and i could here washing machines or something spinning which

the little touches like being able to order milk and cookies and mini white robes for the kids with vip on the

good restaurant and gym

wifi was terrible

parking lot needs better lighting

room service took over an hour

chairs/loungers though which you don't always get at other places, but i wasn't keen on all the kids splashing

spa was amazing and the rooms were superb

spa was relaxing and the golf course was brilliant

the wifi was broken so i didn't have any wifi in our room, which i really wanted, but a cable had been

my pet hate and no fridge which i am surprised about

country setting , easy parking

parking at the front where it says pick up/drop off only, stiff door when trying to exit to the

coffee & tea sachets with the usual kettle, these days you expect expresso coffee machines in the kitchen

noisey ie floorboards footsteps, kids,toilets flushing,main road bathroom stunk like sewage

car parking area can be a bit difficult to negotiate when busy.

very pet friendly. great location. friendly staff.

satnav took us straight to the door, plenty of off road parking, booked a family room which was huge

parking on site

i can only presume was a laundry delivery as it sounded like metal cages rattling very early in the morning

it was located next to the laundry room and the delivery doors outside

given a room with an unclean bathroom with towels on the floor and dirty laundry when we came to the room at 1

ud83dude29 the noise banging the laundry baskets

gym and pool great

very pleased with the breakfast lots to choose from & the breakfast room was bright & airy

the property is in a great location, with plenty of parking & friendly staff.

staff when booking in, in the bar area and night staff ud83dude0alovely clean hotel

good breakfast

location to walk to the high street for lovely restaurants and bars

not sure what laundry detergent you used but it didn't smell very nice unless it was the pillows just need

early check in was fantastic and appreciated after long haul flight

unbelievably perfect for flying with kids and bags; rent a car, train to manchester city and flight steps away

hotel room was beautiful, kids loved it looking into the runway

the best, and we had a very loud tipsy family swearing a lot around my older mum, there were also kids about

no wasted space or plastics or laundry

were put in 709 next door to the laundry room and was very noisy early in the morning causing

was next to a laundry room and the noise was quite loud through the night of staff in and out of the room and

the food was great; i had evening meal and breakfast there

breakfast. staff very friendly

allergic to laundry powders

breakfast was wonderful and quite impressed with the selection presented

clean spacious family room and room service with kids meals for

did like the food at the restaurant and had kids' choices

access to gym was unnecessary

could do with a laundry

00 so took advantage of a late check out for £10 an hour so relaxed for a couple more hours in our room

good wifi

fantastic location, convenient parking and very good hotel gym and restaurant.

i was so surprised with gym equipments much better than many other hotel

constant noise all night from the kitchen extract system and the laundry below us

noise from amount of people in and out of hotel and staff member in the laundry room woke me up earlier than

there were noises going on all night- possibly from elevator and laundry room close by the room

we could hear water gushing all night, don t know if we were next to the laundry.

excellent breakfast, the best in the hotel industry, cannot fault the food

laundry was located next to room in the hall

standard rooms are small and down quite run down and busy with laundry carts/rubbish piles corridors

on a lengthy trip and needed laundry service and this was not available

beds were really comfy and 4 pillows which was great, free wifi (easy to access without lots of questions)

very difficult having to pull 4 cases of luggage and 2 kids

directly next to the laundry, constant noise, staff talking laughing chatting every 45 mins between 7pm-9pm

to the laundry company being late in dropping off the towels and bedding for the whole hotel

room was right near the outdoor area where laundry is kept, very

from house keeping staff banging a laundry storage door right next to room

were fortunate to get free wifi as we were hilton honours members but feel that the charge for it is extortionate

also at 7am on saturday 04/05/19 we were awoken by the laundry trolleys being dragged up and down a footpath

we were woken early the next morning by laundry trucks stopping right outside the window

also if you have a room close to the laundry room be prepared to be woken up very early as the staff talk

lots of open doors to hotel store rooms and laundry trolleys dotted around.

fold-up beds, boxes, laundry bags and cleaning equipment were all in full view and ugly

also, no room service after 9pm; i d arrived quite late so didn t have time to eat in the restaurant

the bedroom was great. loved the bar area and it was nice to have a drink on the patio

very good room service!

size and amenities within, free wifi was excellent as worked

all of it including room service

the parking was tricky.

was very good, staff were friendly, rooms were quirky, bar and dining areas cosy but interesting

exceptionally clean with a fab breakfast.

easy to find and good parking

wifi was a bit of a let down compared to the absolutely amazing comfy beds, lovely staff and food

to our needs of early check in got 3 rooms ready for us guests who were attending a wedding

wifi was too slow restaurant was overpriced not enough plug sockets in the room room too hot needs

wifi needs improving

hotel wifi was not available during breakfast

dirty laundry laying everywhere as well as dirty plates (room service) broken lift button (safety

and laundry bedsheets and towels are on the floor near lift whole

having stayed the previous two nights in separate hotels one in leamington spa and one in london, this was by

good quality, free ev charging a big bonus, good breakfast, friendly staff and quiet location/rooms

good location, only a 12 minute walk from the station, staff were friendly, wifi was very good.

the spa and gym was the best for me

clean room and good parking

room service menu was out of date and couldn't order what we wanted, however fries were served in a

additional cost for car parking as a guest

parking was free because

bins which were just opposite the rear entrance and all the time i was there they had stacks of laundry bags

laundry was out of order, couldn't get shower to operate and no one was ever around to ask how to

used laundry/bedding left at

good wifi

they have big yard for my kids to play ud83dude0a

wifi reception poor.. no mobile signal

lots of parking, good wifi and friendly staff

bar and restaurant - the food was exceptional, locally sourced and tasty

had a long journey but the bar staff and kitchen staff managed to get us a bite to eat

bathroom had a drain smell no room service !

staff, early check in

early check in was very easily accommodated, the staff at this hotel are a credit to the belmore

everyone super friendly and food in the bar/restauraunt was great with a full kids menu

early check in but room not ready at 11

would have been nice to be informed of room service and how to order along with breakfast timings and set up at

our room was supposedly in a quiet section of the hotel but the laundry was below the window and so was noisy

view from the bedroom looked out on to trolleys full of dirty laundry

bed, blinds did not cover windows in bedroom allowing light into room, laundry and tray containing waste food

first room 428 was very dark and possible noise from laundry area, i asked to change rooms and eventually upgraded

looked out the window and it looked out on to a entry way and loads of bags with rubbish and laundry not a very

no room service available again. breakfast is now finished at 9.30 and that s far too early.

i also needed some shower gel and the room service was

good value for money good room service menu with decent food

to go downstairs to the bar to pay for room service order because there is no mobile pos for card

good facilities and room service

the spa facilities and pool also top

friendly facilities excellent bar food could have been better fish was not nice but staff aware that it was not

pool/gym changing area fantastic and much bigger than expected

although we did not have any issues with cleanliness, the rooms and carpets looked old and carpets did not feel

2 full size beds for both kids, a long size bed

very clean, spacious, quiet room with friendly and helpful staff who even offered to do our laundry

setting, staff excellent, very clean room, meals /room service excellent

mini bar wasn't included.

lovely building set in a park. very comfortable bed. nice bar and breakfast room

side was that there was no soap in the dispensers in the room, no deals on how to connect to the wifi and no

as it s pet friendly we will rebook again with our pet

weak wifi in bedroom

really appreciated that they were pet friendly. good location and friendly staff

could take our dog with us into dining area was great didn't feel uncomfortable about having our pet with us

car parking spaces where a bit hard to get out of but no fault of the hotel

laundry, no room housekeeping, no shaving sockets, overall shortage of sockets for mobiles, pc etc

staff, rooms reasonably furnished given covid restraints, and location good with extensive car parking

we asked for late check out

30pm to use the facilities to be told the kids could not use them they can only use the pool till 8

quantity of kids coming in for swimming lessons but then it is a leisure centre facility as well so to be

the lounge areas and the bar - very relaxing

noisy with kids running up and down stairs and people coming back early in the morning and being really noisy

comfortable bed, breakfast room service excellent and arrived on time. lovely stay.

twelve was lovely and the quality of the food i ordered for room service was much better than expected

24 hour bar handy for late night drinks after returning from evening out

the bar fridge was a little too warm and the cold water didn t run cold.

the staff could not have been more friendly helping us to get an early check in

i was able to order from the full menu for room service, even though it was fairly late when i got there

room was gorgeous and really comfy. food was great (via room service)

50 for hadrians still water in the mini bar is excessive and it wasnt clear there was an option to fill the

there's a constant hum/drone of noise, maybe air conditioning or laundry so its not a quiet nights sleep and

and the room service was

didn't know how to call room service no details

lovely to walk into a nice warm cosy bar area

24hour gym, bar & food served til late

pool was busy as it was open for kids swimming classes at all times

breakfast hot food had run out, and had to wait 10 mins , for it to come out, only beens and

wifi was poor at times and not being able to swim early was disappointing but understandable given

nice stay, clean, modern and spacious rooms. would definitely recommend. good parking and wifi.

bed mattress could do with being replaced - would have preferred 2x singles for kids - teenagers don’t really

was no telephone in the room or any information to tell you above room service etc

very friendly and relaxed. lovely evening meal. free parking. very comfortable rooms

generous free parking and lovely breakfast

plenty of parking

left too early for our flight to partake in the breakfast, however the bar staff was nice and welcoming

stinginess - had to ask for room service, had to ask for shampoo, website said laundry service but staff were

staff were helpful! bar was great and breakfast was good too!

was impressed they had a gym

bedrooms for the kids, but after speaking to the duty manager managed to get interconnecting rooms thankfully

amazing breakfast, free wifi, very clean room and toilet, free parking, comfy bed

location, friendly staff, good breakfast, beautiful room (excellent black out blinds) and great value

parking was easy to find

the breakfast was very good and staff were very pleasant

wifi - we should have been informed when we checked in, as the staff knew and my husband had work

nice bar and good selection of drinks

great, free laundry services also

we travelled with a baby, and there is an onsite laundry which would come in handy if required

free laundry facilities great

laundry smelt clean and bed was comfortable

the hotel has a laundry that guests can use. it s a great hotel and staffs are nice.

there were food trays from breakfast and lunch still outside of doors at past midnight and dirty laundry left

gym, nice staff, pleasant atmosphere

and polite the hotel hopefully is getting back to what was many years ago the drinks at the bar were very

at weekends the evening dining is a carvery although there are good bar meals

could do with a little sheltered area in the bar beer garden

my only negative would be that the residents bar was not open after the function ended.

rooms were hot. room service was not enough good.

lack of choice at breakfast. no kids cereal available.

i liked the fact that the room they gave me was together so i was able to see my kids

they offered to let us eat in the bar but the kids from the function were running around like giddy kippers,

these should be checked (both sides), before placing in rooms by the laundry and other staff

there are no gyms, laundry and other facilities.

comfortable room. shower tray no bath to step into, help yourself breakfast.

we arrived just at the end but she did everything to sort me and the kids out

accommodating,let us check in as early as possible after kids had been up nearly 24 hours due to

laundry piled up in corridor both days

accessible entrance via the lift the corridor and exit was always blocked by mounds of dirty laundry bags

this could do with addressing when having pet rooms near

breakfast plenty full room amazing staff fab.

friendly staff at the front, bedrooms were quiet and comfy, gorgeous rooms and food, plenty of parking, was

was very comfortable, staff were lovely and friendly and helped us with parking as their was a kids party at

good parking, wifi, staff and breakfast, comfortable bed.

wifi didn't work

tight parking

was very comfortable, staff were lovely and friendly and helped us with parking as their was a kids party at