wifi was virtually non existent in my room

everything about the hotel was exceptional apart from not enough ev chargers

free secure parking

nice and relaxed staff very attentive good parking and friendly atmosphere

choice of continental and cooked for breakfast, meets everyone needs

location for my visit to wilmslow with lots of parking available

size and amenities within, free wifi was excellent as worked

window looked straight into kitchen/staff door and carpark

parking onsite felt very safe and the restaurant/bar was very welcoming

shut the kitchen early one night and couldn t serve us food 15 mins before they weee due to

hotel wifi was not available during breakfast

to our needs of early check in got 3 rooms ready for us guests who were attending a wedding

wifi needs improving

wifi was too slow restaurant was overpriced not enough plug sockets in the room room too hot needs

and laundry bedsheets and towels are on the floor near lift whole

dirty laundry laying everywhere as well as dirty plates (room service) broken lift button (safety

room service was never picking up the phone

for ev charge is very expensive

wifi coverage was great and very low latency

original room we were put in was near the laundry and very noisy but when we asked they moved us and the room

bed, blinds did not cover windows in bedroom allowing light into room, laundry and tray containing waste food

they were moving big trolleys of dirty laundry from 07:30 which made a terrible noise and

only minor issue was that our room was opposite the laundry bins outside which gave us an early morning wake up

view from the bedroom looked out on to trolleys full of dirty laundry

the bar staff very friendly

hotel was very clean, excellent atmosphere and friendly staff, gym and pool are ideal and restaurant was great

room service menu was out of date and couldn't order what we wanted, however fries were served in a

additional cost for car parking as a guest

everything apart from the next morning we went to the spa when it opened at 8 and the hot tub and steam room

standard rooms are small and down quite run down and busy with laundry carts/rubbish piles corridors

on a lengthy trip and needed laundry service and this was not available

laundry was located next to room in the hall

beds were really comfy and 4 pillows which was great, free wifi (easy to access without lots of questions)

superb staff, comfortable room and granted us a late check out which was most appreciated.

we could hear water gushing all night, don t know if we were next to the laundry.

noise from amount of people in and out of hotel and staff member in the laundry room woke me up earlier than

there were noises going on all night- possibly from elevator and laundry room close by the room

constant noise all night from the kitchen extract system and the laundry below us

loved our stay at the clayton, ideal for an early morning flight with 2 excited little boys , room service was

directly next to the laundry, constant noise, staff talking laughing chatting every 45 mins between 7pm-9pm

room was right near the outdoor area where laundry is kept, very

from house keeping staff banging a laundry storage door right next to room

to the laundry company being late in dropping off the towels and bedding for the whole hotel

the nice touch of petals on our bed as we were on honeymoon!

not sure what laundry detergent you used but it didn't smell very nice unless it was the pillows just need

warm clean well organised friendly helpful staff - good breakfast lovely gym with good opening times excellent

enjoy the bar area too, great cocktails

time for breakfast

to stay after along flight ,before returning home after a good night sleep ud83dude34 and lovely breakfast

could do with a laundry

wifi didn't work (this visit & last), cannot use in room facilities requiring wifi

05pm, but were charged for the early arrival

bar and restaurant downstairs

friendly staff at check in, early check in at 9am when arrived on flight

allergic to laundry powders

excellent value for money. english breakfast, continental breakfast, you name it, it was there

the room service was good and the food was also nice

did like the food at the restaurant and had kids' choices

a shame that the gym had not yet been opened

was next to a laundry room and the noise was quite loud through the night of staff in and out of the room and

were put in 709 next door to the laundry room and was very noisy early in the morning causing

no wasted space or plastics or laundry

didn't have breakfast. had an evening meal. it was good value and we enjoyed it.

kids plying ping pong right next to us trying to have breakfast and people emptying the juice jugs

i can only presume was a laundry delivery as it sounded like metal cages rattling very early in the morning

it was located next to the laundry room and the delivery doors outside

given a room with an unclean bathroom with towels on the floor and dirty laundry when we came to the room at 1

ud83dude29 the noise banging the laundry baskets

hotel bar and restaurant plus the san carlo restaurant, room was clean, staff were friendly and efficient

the bar room is marvellous and quite unique, we had a lovely stay and will return

parking quite difficult if there is anything else on

parking, price and comfortable

pet friendly

very convenient parking facilities

very clean, spacious, quiet room with friendly and helpful staff who even offered to do our laundry

challenges with boiling a soft boiled egg at breakfast also the wifi/fire detection system in the room flowed

/ the park setting is lovely and the playground seemed to be great for kids

given i had to leave early the next morning before breakfast the option of room service made my stay more

there were details that were overlooked (no info about the wifi password in the room - had to call reception

very modern and pool for kids was excellent

to get the tyre changed in the morning and they were nice and understanding enough to give us a late check out

hotel very beautiful grounds loads to do swimming,hot tub sauna,gym,tennis,golf,classes and much more definitely

waiting for over an hour and half for room service, but they gave us the food complementary so i can t really

with making our stay one to remember they all made my boyfriend's birthday the best one the bar staff were

laundry, no room housekeeping, no shaving sockets, overall shortage of sockets for mobiles, pc etc

instead of 11 which is quite early) and immediately got it

plenty of parking

pool time for kids (7

wifi connection

accessible entrance via the lift the corridor and exit was always blocked by mounds of dirty laundry bags

laundry piled up in corridor both days

nice quiet location 2, excellent wifi 3, friendly staff 4, would stay again 5, don't charge for cancellations

comfortable good size room.free parking and wifi

extortionate pet charges at 25 each

friendly staff, good sized car park, and good wifi breakfast is good too- nothing too fancy, but well cooked,

) and it was pretty noisy with kids doing what kids do i

wifi wouldn t connect properly at times in my room but not really a concern

there was no telephone in the room to call reception so room service meant going down to reception

they do not have a bar at the hotel, but they do allow you to bring your own drink and the staff will keep it

advice: hide the laundry bins in carpark at all times , it ruined the look on arrival

cleanliness was poor, used laundry in hallways. room was poor

our late arrival with a dog they were not expecting even tho i clicked yes to traveling with a pet

not much to do with kids, it is pity they could not have a pool session

free wifi and on-site parking

clean not expensive good bar , room was as good as all the others we have stayed in

i also needed some shower gel and the room service was

decided to use the room service, but they didn't do it anymore telling us that they don't do it, but what they

reception are lovely and cleaners and bar staff britannia hotels could not get any better staff thank u for

as it went, i had a really good time thanks to your wonderful bar staff who sorted me out with

my only negative would be that the residents bar was not open after the function ended.

also the bar prices were a bit steep, i realise hotels are normally more expensive but this was a bit too

room very small, room service food inedable

travelling with 3 kids on a roadtrip and was their favourite place to stay out of 5 different properties

no room service, bed not made, towels not changed

parking is limited.

i loved the luxury spa toiletries

the free wifi was fast

did not know in advance that the spa treatments are actually separate from the hotel, so make sure you book in

a further touch is the temple spa products in the bathroom

good wifi location as good for didsbury high street

for our needs te lounge had a fireplace with a fire and was surrounded by comfy chairs, the bar us open 24/7

fresh milk in the mini bar was a great little touch and much appreciated

location, very comfortable bed, helpful staff, clean room, fabulous breakfast and room service was a bonus

good on site parking facilities

was clean but had that 'bleached to death' aroma which is synonymous with hotels with outdated laundry methods

seemed to be a laundry room adjacent to my room, and i could here washing machines or something spinning which

staff were excellent, very friendly, great with the kids. pool facilities also brilliant.

the breakfast is worth every penny but again, excellent service complements the great food

no hot room service

there are no gyms, laundry and other facilities.

these should be checked (both sides), before placing in rooms by the laundry and other staff

traveller needs: big and very clean shower, comfy bed, desk with very comfortable chair and good wifi

accommodating,let us check in as early as possible after kids had been up nearly 24 hours due to

breakfast could be a little hotter it has been just warm on the two occasions i've stayed

laundry was out of order, couldn't get shower to operate and no one was ever around to ask how to

used laundry/bedding left at

bins which were just opposite the rear entrance and all the time i was there they had stacks of laundry bags

wifi did not work in the room

generous breakfast served on warm plates and good coffee

amazing place to stay set in a challenging but enjoyable golf course

spa and gym were very good

the wifi needs to be improved.

poor, breakfast a bit hectic and a few whining kids but that's not the fault of the

kids jumped in the pool and topped my drink up.

hotel was beautifully decorated our room was very clean and comfortable great choice for breakfast staff were

check in was fine, and i asked if i could have room service as really tired

unsecure wifi.

parking, we didn t need to leave with a great restaurant and bar on site

moldy didn’t like way i had to go through pub to get to rooms especially sat nite with 2 kids and pub full of

and was great room service 10/10 through & through

really comfy bed . good wifi

country setting , easy parking

it was a mile to the mere golf course so perfect location

wifi problematic, infrastructure and server issue, could have been handled better.

cheap option for washing and drying laundry

clean with self-serve laundry to purchase on site

there are also responsible priced laundry facilities

self service laundry available on weekdays

laundry facilities

comfortable beds, good size room, easy to check in and out. really helpful re early check in.

the food were exceptional will recommend a visit it was vey good value for money we even got a early check in

improvements made - one lamp needed a bulb; extension lead with a number of electric plugs on the fireplace; no

location great building room was very big and clean they offer onsite parking and free wifi and breakfast they

service was great, room was clean, resturant food was exceptional both breakfast and dinner, free wifi staff

wifi was very poor

6am laundry collection

hallways were crammed with laundry bins and stacks of clean sheets, making it seem very untidy

also if you have a room close to the laundry room be prepared to be woken up very early as the staff talk

my room was near the exhaust of the laundry room. a bit noisy

also at 7am on saturday 04/05/19 we were awoken by the laundry trolleys being dragged up and down a footpath

staff were friendly and helpful, mentions to julie and also natasha who helped me sort out the wifi

very nice food, comfortable bed, wifi was hard to get onto but good service when on

booked 2 bedrooms for our family of 4 (kids 10 and 14) the bedrooms were very comfortable and a good size for

the breakfast was delicious

able to get an answer on the internal phone so had to walk to the restaurant to order room service

besides that, they provide complimentary self laundry service with washer and dryer

we travelled with a baby, and there is an onsite laundry which would come in handy if required

the hotel has a laundry that guests can use. it s a great hotel and staffs are nice.

laundry smelt clean and bed was comfortable

ironing board, iron, laundry room, fitness room, excellent parking

excellent. friendly people. plenty of parking.

satnav took us straight to the door, plenty of off road parking, booked a family room which was huge

pet friendly

wifi was good

very pet friendly. great location. friendly staff.

there are laundry facilities, dishwasher, oven/hob utensils etc, hairdryer, robes, slippers, toiletries all

there was fast wifi if that s what you need

drinks in the bar were reasonable prices and well presented

breakfast was excellent, so much choice , and again, the restaurant staff were very polite and

didn't use the gym or restaurant/bar so can't comment

the breakfast is amazing

room service was fast and food was exceptional

the football pitch on the roof is great and all the kids and parents played all evening

room was lovely, nice touch with mini bar fridge sweets, drinks etc

ordered some food later at night in the bar area, (panini), when it came it looked like it had been thrown on

liked there was a gym, food was excellent and the staff were very helpful with any questions and if needed sorted

didn't answer the phone when i was trying to order room service... not quite 24 hrs

saw room cleaner using laundry towels wrapped around mop which is not their intended purpose

they tried to give me a dirty laundry cart for my baby to sleep in

could have done with another towel but understand this is budget so keeping down laundry costs.

without laundry service

my kids love shower the most we have good time

the wardrobe had just one shelf which had laundry bags & an iron on

no slippers also, laundry was expensive, location little far from

it’s not a licensing issue at that time so to refuse 6 people a drink, including 3 kids, was harsh but not

had an issue with the wifi, and although it was sorted over the phone i had to wait on hold for rather a long

the free wifi works and my room are always clean and tidy, including the bathroom

car park with laundry trucks early in the morning

in reality we were on the first floor overlooking the car park on laundry collection day

breakfast was great, bar open 24hrs (managers discretion) and the rooms were big enough and clean

saying pizza was available 24hrs a day and when we got back from being out we couldn't order any room service

book room for 4 (2 adults and 2 kids) and room was small with no space with sofa couch taking up a lot of the

no laundry service, very expensive 3rd party service that replaces it.

no ironing facilities or laundry

central location,cleanliness, comfortable bed and clean laundry.

that there was a laundry service but this was not correct and no washing machines on site

room we stayed in was above the laundry room so was very noisy

no laundry bag, no fridge in the room

location early check in late check out breakfast bar/restaurant

i chose this hotel as they have their own coffee shop, gym (both onsite) and massively discounted 24hr parking

small gym with limited facilities; room service was poor (even though i left a note on the door requesting

the gym and friendly staff and they complemented me and my boyfriend

made so welcome on arrival gorgeous receptionist who was so helpful we requested a late check out which was no

select king room for your kids to get better prices and bitter room views andlocations

modern, breakfast was gorgeous, stunning view from room

that says max 3 occupancy the hotel wanted to charge us an extra charge for the child even tho kids under 12

the reason we paid over 100 for 1 night is so we didn t get woken up by the kids

lastly,some of the pillows had the damp smell of undried laundry

i think it maybe got mixed up with the laundry

garden bar was tranquil

very clean and spacious room with coffee, tea and free wifi

rooms were great and room service was superb and very