hosts made us feel very welcome (even did a bag of laundry for us)

free wifi was great and very easy to connect to

friendlness of the all the staff even the customers in the bar were jolly

lots of parking spaces

plenty of parking spaces

couldn t find any free wifi

excellent pool and gym facilities

5-aside football pitch was great for kids

spa and pool were also

even a pancake station for the kids

we had drinks in the cellar bar at very reasonable prices with a large open fire to warm us

at the bar with our bill

lovely bar area and restaurant

the cellar and fireplaces are amazing

great restaurant and bar area

company that collected the laundry at 5

located over trades entrance so we had deliveries (laundry, food and bins being emptied) from approx 6am to give

staff were very welcoming, allowing an early check in

lovely bar area clean comfy room

was a lovely hotel, very comfortable rooms, very friendly staff, a bar open late for residents, we arrived back

got collected and the laundry van came just after 5-6 am and was under our bedroom window so woke me

bed was nice and comfy, and we didnt realise but we also had a mini bar x breakfast was nice

24-hour room service or free champagne

wifi didn t work, the bar only took cash, the bedroom and property are quite outdated, the door

vacuuming from house keeping at 8am on the landing and knocking for room service at 9am

ev charge point, the food and the exceptional service from all the staff

friendly and ev chargers, great bar, restaurant and breakfast

fantastic varied menu for room service although ate in the bar and had fantastic desert

hotel, location, food and staff (especially laura at breakfast!).

what i will point out though is that they have 4 ev chargers, tesla destination chargers, which was great

bed felt small for a double, only a pub for dinner close by (or macca's), no laundry facilities

there were no laundry services or facilities, which i needed for my 4 night stay

we needed, it was extremely well priced, the sofa bed had been put up already for us for the kids

was very comfortable and i slept soundly the staff were very nice and helpful then the breakfast was delicious

value for money; comfortable well designed room; delicious full breakfast; quiet despite proximity to m6; helpful

lovely old wordly hotel great features nice rooms good parking tasty food recomend

wonderful breakfast

and finally it said pet friendly but only after we booked a nonrefundable stay did it say there was a 15

couldn't get wifi in my room

breakfast was amazing

but this time it was really cold and i had come back too late for laundry to get me a blanket so i had to sleep

fantastic facilities including free wifi and use of the gym

breakfast was absolutely delicious and the sky bar was a lovely treat after a long day

the free parking aswell

night for a salsa event nearby, the hotel was a perfect location just across the road from vinny bar

long minutes for our deserts to arrive whilst the chef and kitchen people were busy unloading laundry from a

one towel was badly worn one breakfast returned as cold bales of clean laundry blocking access to our

breakfast was just as lovely, on the whole a great relaxing place we would recommend and will be

easy to find, loads of parking and even an ev charger

was plenty of parking available, and the location was stunning, providing a peaceful environment despite it

good location, clean, good food and friendly staff. secure parking at the rear.

dog friendly, lots of parking

value great breakfast staff at reception and bar were very friendly good food

wifi was extremely poor and couldn't connect to the internet in the room, but this was not a big

plenty of car parking

the heating was not good. the bed is a bit small and i could not find laundry plastic bag.

the noise from the laundry kept us awake all night with people talking. lack of breakfast items!

laundry pick up restricted to 3 days per week not the five days advertised

on one of the days for breakfast there was no white bread left which didn't bother me put had 2 kids with me

adults and kids all enjoyed the buffet

king size bed was wonderful. breakfast was good. a walk in shower.... fantastic

my favourite part of an english breakfast was not available - mushrooms.

breakfast fantastic (grab and go brilliant idea), bed and room brilliant

was lovely and lauren was brilliant throughout the whole booking process - the restaurant for breakfast had a

good times for breakfast, handy for taxis and a bar next door. quiet and no one bothered you

we found dirty laundry from the previous occupant under the chair indicating not effectively cleaned

kids running around

beds, spacious, well equipped and clean rooms awesome breakfast quality and variety free parking and great pub

seems to be being used to house families which in itself isn't a problem, but kids and adults shouting at 8am

kitchen, living room, comfy bed, jacuzzi bath

our room was next to the service room where all the laundry was kept and there was a stench emanating from that

room service was very quick and tasted delicious, i would definitely stay again

and they even put rose petals and towels in the shape of swans on my bed

breakfast with nice quality ingredients, dinner was also delicious, great kids choice also, kids loved the pool

stayed at the hotel with my 10 year old daughter, who was competing a british gymnastics competition in stoke

the bar area was relaxing to sit in and enjoy a drink

wifi was appalling

accommodated my early check in which was greatly appreciated

the best service i have received in a hotel before,particularly the waiting and bar staff

plenty of free parking with ev charging if required

reception and the outside door to room 12 unfortunately closely passes the parking space for the laundry collection

floor annexe side door means you walk past the kitchens and laundry area - the smell and decor are not always

bar staff were great as were the wait staff at breakfast

it's a more traditional and smaller hotel so be weary that the room service finishes when the chef finishes

really only that some small bar meals, sandwiches would be great instead of a formal evening meal, however, this

towelling ones are much better, but was told people use them to mop floor with, laundry services can sort that

wifi didn't seem to work.

staff wer friendly we wer served by a guy at the bar after a night out had a good chat and took out drinks

wifi signal poor but it's not down to the hotel, i spoke to a few locals and the area is not well

reception was poor and my room was a fair distance from reception so couldn t connect to the wifi

complete refurbishment of bar and rooms

wifi could be doing with upgrading

parking was good but as such popular pub and hotel got very busy and sometimes wasn't space to park

very friendly , good food especially the curries yum ud83dude0b. lovely staff. good breakfast.

we stayed as a place to go and watch the golf

wifi was not great, very slow and kept loosing connection and as i was working this annoying

noise from the road noise from the kitchen below and cooking smells drifting into the room.

room 16 was above kitchen, rather noisy up till midnight, and early 6am start preparing breakfasts

no bar, no restaurant, no checkout and poor wifi

lovely comfortable bed, gorgeous room, great parking and lovely staff. fantastic breakfast

com both said the hotel could serve breakfast in the room with room service

was excellent, staff were very friendly and allowed early check in for my husband who was on night shift so he

warm cosy rooms and pet friendly

room service

the rooms weren t clean on arrival - bin left unemptied bed not made properly and no room service option

pricey for bar drinks (but understand to be expected in a hotel) breakfast a little pricey for what you get at

in lamps and corners and drinks seemed a bit pricy, you wouldn't want to spend alot on the bar unless your my

breakfast was cooked fresh by you choosing what you wanted from the list

is no laundry facility in the hotel

extremely helpful even printed up a map so we could do our laundry, food was good morning & evening

only bed very uncomfortable and room too warm smelly food and laundry left outside the room opposite for the

lay out cleanliness very comfortable free wifi good parking customer service

have been mentioned that there were 2 coach parties staying at the hotel when booking in as the bar area was

next to the golf course

the bar staff were exceptional even to remembering the drinks i had on my previous visit which provided

wifi free kept going off

lack of hot food on room service after 09:00

beautiful location, lovely pool. excellent breakfast.

rooms nearer exit walking down corridor with a wheel chair and all the laundry trolleys was

large clean room and staff very accommodating helping us work from a conference room - and mini golf which was

clean modern room, quiet, lovely choice of breakfast in pleasant breakfast

it was very hot in the bar and restaurant.

free wifi wouldn't connect, despite leaving it for 30 minutes

the bar area is very nice

they showed us to our room, they explained opening hours for the restaurant and bar and answered any questions

price was good, bar area and restaurant was really clean, location was very good and parking wasn't a

hotel had off road parking , a bar and restaurant on site , good breakfast , nothing was too much trouble for

pleasant bar area

we were next to the laundry room

the room was very comfortable, the separate bar and dining room was a nice touch

plenty of parking

went the extra mile and genuinely cared about the quality of your stay exceptional choice for breakfast; eggs

stay - great staff - good breakfast - lovely lounge - great evening meal - good location - plenty of parking -

the room service costs were extortion and the staff seemed hardly bothered even after three complaints

seemed to be over run with parents with kids that couldn t control them.

parking, coffee in room, clean and tidy

nice big room clean and tidy, easy parking with ev charging.

strange smell in the corridors and lift, very old structure and the gym was tiny

i would loved sort of playground for kids outside or a pool table or something like that inside to entertain

yet we later seen a room service menu which had a lot more on by which time it was too late

and room service excellent, breakfast very good, didn't have any other meals so cannot comment about

i would have preferred a solid bar of soap rather than liquid.

staff always smiling, house maids really helpful, free car parking, lovely room and bathroom, certainly would

s a bit tired on the outside and view from my room included overflowing wheelie bins ( laundry

i watched a cleaning lady kick and throw laundry down the public stairs

club was disgustingly dirty shower took 10+ minutes to heat up dirty laundry strewn over hallways

kids absolutely loved the stay, and staff couldn't have been more attentive going above and beyond,

far from the motorway with ample parking and pet friendly

everything plus late check out

our kids really enjoyed playing pool whilst the parents chatted over a drink(s)

ev charger

breakfast was cold

food on evening and also breakfast was excellent

not too busy, we were able to spend a couple of hours each day in the gym, pool, sauna and steam room

we really enjoyed our dinner, which we had as room service

i was slightly disappointed about time limits in the swimming pool for the kids, but i was given this information

i like to stay healthy so i also book a nice hotel with a gym/ spa and good breakfast

was great for a quiet drink, but lack of wifi signal made it a lonely place when on your own

is not a purpose built hotel, although the bar and dining areas are well-thought-out modern additions

no longer seating in bar area - removed during covid & would be nice if it was reinstated.

we had salmon and pork dishes for our dinner and a full english breakfast in the morning

staff were great. breakfast was great. good to have e parking facilities

there was good parking on site

realised it was a pet friendly hotel

there was no room service for dinner.

great to have an in-house bar and restaurant

bed; good choice of evening meal; very good and well presented tasty breakfast; comfortable bar and lounge area

also plenty of seating areas for meals and lounging around in the bar area

was no laundry facilities it stated on the website that there were was dissapointed

thin walls, no free wifi in the room.

staff lounge bar wifi very clean

room is well set out & comfortable & though we didn t have chance to use it there is a cozy bar area which

safe parking too

having to go out of my room to use the laundry room to get my shirt ironed

friendly welcome. clean comfortable room. gym nice nature reserve close by

wifi wasn t great in room

there's a nice little gym, which i used

wifi phone signal not so good

i feel sorry for them having to live there without kitchen / laundry facilities

there was no clean pillow cases for us as the laundry person had not been to the hotel yet so we had to shared

had an ev charger which was the main reason i choose the hotel. convenient overnight charging.

great gym and nice coffee shop

welcome, very nice room with view over a cricket match, evening meal and breakfast excellent, parking right

the food in the bar was excellent and served by friendly staff

room service was lovely

great parking, close to a42 good food fantastic staff, danni was brilliant and helpful

all was good, the accessible room was excellent, and the evening meal and breakfast were great.

friendly staff, good parking, excellent rooms.

very clean and quite new. parking easy. wifi free and good.

every time we washed our hands, maybe the stat could be turned down as could be dangerous for kids

great facilities with the gym and pool. good wifi.

didn't use the gym etc but my wife said it was

staff, rooms, architecture, breakfast, parking etc.

excellent wifi