wifi came and went a bit

surroundings,the cleanness the bar lounge,the room,staff were lovely very polite,breakfast was very good and

free parking- a rarity nowadays

s only just been reopened, so everything from parking , reception areas to the rooms are top quality

great reception, bar area

we found dirty laundry from the previous occupant under the chair indicating not effectively cleaned

the difficulty in finding a parking space on arrival.

seems to be being used to house families which in itself isn't a problem, but kids and adults shouting at 8am

would be helpful if breakfast ran a little later or room service was available for breakfast

kids running around

location & wifi

room was very clean comfortable and well equipped with wifi and endless hot water in the shower

needs to be trimmed as there is an awful lot of fat on it which can be off putting bar prices need to be brought

lack of free wifi.

room was excellent as was breakfast, great value alround

very clean and comfortable. good breakfast and very friendly staff.

showers are decent, as is the wifi

lovely bar and restaurant all at excellent value

room service was also excellent

good selection at breakfast (perhaps some pastries with the cold selection

i loved the free parking, spa access, super friendly staff, refurbished bar area and even the takeaway breakfast

no menus in rooms for room service

the lady who delivered room service was obviously not pleased at having to do so

spa relaxation

electric car charging bays where over grown and you could not fit into them without parking in a bush

evening staff lovely nice bar and very comfortable room. lovely stay

of bar meals were on the expensive side for what they were

there was no pool or gym facilities. maybe more of a lower bar priced menu.

breakfast was cooked fresh by you choosing what you wanted from the list

in lamps and corners and drinks seemed a bit pricy, you wouldn't want to spend alot on the bar unless your my

reception and the outside door to room 12 unfortunately closely passes the parking space for the laundry collection

floor annexe side door means you walk past the kitchens and laundry area - the smell and decor are not always

ample parking

problem we found was that the car parking was difficult when a function was being held

breakfast was the best in a hotel we have had

room service was prompt and professional, and the staff were very friendly and helpful throughout

wifi and plenty of shared spaces to work big and airy rooms with plenty of light

5 hour car trip after school and the kids weren't allowed in the pool even though they are 12 and 9 so not very

great location with ev chargers. rooms were clean.

when we were sitting outside the location with our two kids of 10 and under having driven all the way from

kitchen is currently under renovation, so continental only for breakfast at the minute

not enough towels and noisy fan from kitchen.

wifi signal strength could be improved; it was intermittent at best in the rooms, but full strength

the wifi signal wasn t very good.

fact that the kitchen does not have blends and the living room needs window cotton, not blends, sometimes the

com both said the hotel could serve breakfast in the room with room service

was excellent, staff were very friendly and allowed early check in for my husband who was on night shift so he

warm cosy rooms and pet friendly

added bonus off street parking round the back out of sight, perfect for me as i was on my motorbike

not always guaranteed a parking space as the pub is very busy, but so far so good.

the staff were friendly and the room was clean water and biscuits were nice free wifi

room was clean and present air conditioning a must on the week i was there, the breakfast was first class and

bar and restaurant is great too

the hotel was easy to find and free parking was close by

great location and parking included

very friendly staff, great breakfast and good deals.

the room was exceptional very clean, comfortable and with the added bonus of a kitchen

had its own kitchen and a large bathroom

twin room was a bit small for 2 adults would have paid for larger twin if it had been

home grown fruits and vegetables, lovely garden to sit out in on a balmy evening, safe off-road parking

nice welcome, great location, good parking, wonderful garden, great breakfast and very comfy bed

very friendly and helpful. lovely hotel, comfortable rooms and good parking...highly recommend.

plenty of safe parking & beautiful gardens

friendly and helpful staff. parking laundry, cleaning service

recent ongoing improvements to the facilities increased restaurant offer and room service added

the wifi signal in room was not very strong a bit older bathroom

internet/wifi was not accessible from our room unless the main door was open

wifi didn't work upstairs

the bar area again well presented and spotlessly clean

price was good, bar area and restaurant was really clean, location was very good and parking wasn't a

bed was very comfy and had a good pint at the bar brill location will use again

pleasant bar area

and welcoming lovely bar and restaurant

good value for money. nice bed, wifi fine, nice bar. tv worked. big room. free breakfast.

free wifi

parking outside room

had plenty of parking

we loved the friendly staff and the room service. lovely restaurant attached

wifi good

great on site parking

lot's of rear parking with ev charging points

not a lot. parking was ok.

staff, even though we arrived very late good comfortable bar area

rooms nearer exit walking down corridor with a wheel chair and all the laundry trolleys was

very friendly staff. clean spacious rooms. excellent meals and room service.

very good, breakfast very good, overall excellent value for money

bar staff also really pleasant

poor wifi

hosts made us feel very welcome (even did a bag of laundry for us)

oh & the comfy bed ( best over the whole holiday) & the fabulous spa bath

the spa bath, the food, the locals in the bar

lovely place in old english style pet friendly...hope to came back soon

breakfast was also excellent, again from the same excellent kitchen

got collected and the laundry van came just after 5-6 am and was under our bedroom window so woke me

room was to hot for a superior room i would expect wifi as standard

wifi for the whole stay, and very little apology for it, just a shrug

the wifi did not work for most of my stay.

bed was nice and comfy, and we didnt realise but we also had a mini bar x breakfast was nice

located over trades entrance so we had deliveries (laundry, food and bins being emptied) from approx 6am to give

company that collected the laundry at 5

there was a nice comfortable bar area which was an ideal meeting place in the evenings

wifi only lasted for 24 hours and we needed help to sign in again

i haven't any feedback about the wifi so i can't comment on that i'm

spa being included is a bonus and it s lovely

staff very clean hotel with great spa facilities hotel lobby is beautiful and a great place to

kids love the place

we had a bar meal which although was fairly pricey, was really good

free parking is always a bonus

they also do offer a laundry service where they did make sure i was ready for a wedding and looking my best

efficient location is perfect wi fi was a bit poor when we got to our room, however a trip to the bar the helpful

the bar was well stocked at good prices

cobs on the bar would sit perfectly in this lovely local pub

have to go though pub bar area to access rooms but not really a problem

value great breakfast staff at reception and bar were very friendly good food

arranged an early check in before we left to go the races and i left my mobile charger in the room after

restaurant and bar downstairs! loads of food options room service fab!!

good location, clean, good food and friendly staff. secure parking at the rear.

relaxing place, combination of comfy bar and restaurant

however terrible night sleep as there was a room above us and could here ever movement and kids running about

nice friendly atmosphere for both people and pets.

fantastic hotel and very pet friendly ud83dude00 will be staying again staff amazing

i wanted to be picky maybe the fact that there was no table service for orders, but going to the bar to order

parking is a bit difficult, especially if there is a wedding or a function when you stay

or lunch or dinner, when we went to look for our room we at the back amongst all the cleaning and laundry

the room looked shabby we was woken up by the laundry van right outside the window and large metal cages being

the temperature in the room was unbearable and we were next to and underneath maintenance, laundry etc

everything great.. reception staff very friendly and helpful. pool and spa fab

love the building, the gardens and the use of the pool

laundry pick up restricted to 3 days per week not the five days advertised

the noise from the laundry kept us awake all night with people talking. lack of breakfast items!

the heating was not good. the bed is a bit small and i could not find laundry plastic bag.

the bar was reasonably priced and the room was very comfortable, much better than expected

an overnight stay the room is fine for a family of 4, as long as both kids are not 13 or older

stifling hot 30 degrees inside and 15 outside, presumably sat over a laundry or shop

general manager made me feel at home and helped with a laundry issue

no parking when you are a shift worker and arrive late

plugs at the bed, i didn't get a room service and bathrobes as well, but on the website says , that premium on

clean, tidy, bar next door, parking, location

staff pleasant and helpful, bar food very good, room service breakfast much appreciated.

to hotel late evening to find there was no parking space available

lovely room all very clean and well presented - room were warm, and spacious and very comfy good parking off

we were allowed to eat our takeaway in the bar area, he put music on

lovely staff fab breakfast and parking was brilliant.

laundry bedding was left at the end of each corridor in sight of public, even blocking a fire exit

meal was overpriced and disappointing. no pool for kids this was only reason we booked

the kids had a 3 course meal for 13 they had soup (full adult size) chicken strips and corn or chips

meals/ room service expensive.

had to wait at the bar for over 5 mins to be served would of been nice to have someone manning the bar at all

wifi, hot breakfast, friendly staff

staff were friendly and helpful had everything i needed quite room window fresh air, good wifi

gorgeous art deco lounge and very pleasant bar area

full marks, incidentally, on having several very good ev

i liked the bar and the fact there was places you could sit and i could use my laptop

good breakfast and food available to order at all t8mes which is a bonus when travelling with kids

would have preferred two single beds for our kids instead of a double sofa bed

and helpful staff, room was surprisingly quiet but a bit cramped for a family with 2 adults and 2 kids

bed for the kids was not ready on arrival

facilities available, onsite parking, free wifi, good breakfast and food available to order at all t8mes which

plus didn't sleep very well as we were next to the laundry room and it there was a constant rumbling sound

telephone system so no room service- not explained when we checked in extremely small bathroom reading light

great bed and room service

com offers offering a free upgrade and late check out till 11am

free wifi is brilliant, breakfast during covid as good as can be expected, and very punctually delivered

from adjacent railway station and laundry delivery at 7:00am

the hotel has a gym available for use for all guests, is a short walk fromderby train station and although does

everything was very new and clean, with a good bar and lots of nice extras.

the late check out

we didn't stay for breakfast but we did eat dinner there and order room service once and sadly the food wasn

no problem with the hotel . my wife has been enjoying her breakfast.

good breakfast

excellent buffet full english breakfast and across the road from derby railway station

early check in / check out was possible without any problem.

good value with good breakfast, would stay again

laundry extractor in room, which was fixed quickly after i called

with the tv, meal in the restaurant took 2 1/2 hours, with kids this was an unnecessary delay

gym looks good too

lovely gym and swimming pool

the rooms we had over looked the run way and great for the kids to watch the planes land and take off

and unprofessional,only one lift (had to use stairs due to staff using public lift to take dirty laundry away

great room. fab bathroom.excellent staff. great buffet breakfast. excellent bar staff.

breakfast was lovely and staff was very friendly

requested early check in and they accommodated us

too many school kids on trip at breakfast not using tongs and very disrespectful

really nice room, excellent room service, great location for cricket ground concert

the room service

hotel,staff,facilities and breakfast were brilliant

and very clean rooms, great location, welcoming and friendly staff, wonderful bar and facilities

gym isn't readily accessible (you need to ask reception) and based on my stay friday night city

management advised there had been issues with the laundry

dirty laundry left in the room by previous guest so room obviously not cleaned thoroughly

amazing building, fantastic architecture, attentive staff, the best eggs benedict bar none

breakfast was superb

there was no welcome pack or information located with wifi codes, which may have been helpful

building very tired and in need of redecoration, piles of laundry and high-chairs dumped in corridor on display

got told manager not here today another obvious lie as got told early waitress had seen manager , laundry left

laundry bags were outside the bar and restaurant for the while time we were there

laundry bundles left in the corridor

) were in corridors ,probably waiting to go to laundry

no laundry service offered no fitness room coffee at breakfast was horrible

the breakfast was excellent, my kids enjoyed it

very nice hotel, convenient, suitable with young kids , good breakfast.

loved the view and the air conditioning it was lovely to be away from the kids

i heard many instances of guests getting local advice from staff whilst in the bar and around the hotel

maybe heating, a pump or a laundry room and this kept me awake all night, so not happy

didn t appreciate being woken at 6am by very noisy staff under our window, it seems the laundry was located

room was next to the laundry room

booked the signature suit opposite the golf course and it was a lovely sunny day for my groomsmen preparation

live music was an absolute bonus, a trip to the spa and gym was the icing on the cake

easy parking, nice breakfast, friendly staff

good location and golf course

arrived later ended up being served ahead of us (not great to see especially if you have young kids waiting for

have got it cheaper if i had booked direct through the hotel itself plus we had to pay extra for parking the

was clean lovely size for a superior and reception staff were absolutely brilliant,polite room service and bar

parking was tight but hotel had weddings on

unfortunately the wifi in room 125 did not work - so disappointing.

really get informed about the spa services, gym, pool or golf

eerything lovely surroundings,golf adjacent to hotel,nice swimming pool.

would like all hotel residents, regardless of who they booked with, to have free access to the spa facilities

room was next to the laundry which was noisy at times.

pool, gym, restaurant, all very good

breakfast was amazing especially i love the wide selection of food in addition the hotel has a gym and a pool

welcoming and gave our pet spaniel a treat bag which made us feel he was genuinely welcome

the spa facilities & the clean, comfortable rooms.

sounded like a laundry machine running all night

given how up to date the gym is, and how updated the rest of the hotel is the tv falls behind

great location & room service available staff friendly and good breakfast.

swimming pool out of action.

booked this hotel as returning guests as we wanted to use the leisure facilities, swimming pool, sauna, jacuzzi

didn't look like they'd been hoovered for week, laundry and laundry cages left in the hall ways

laundry trolled parked outside room door

when walking to my room around 5pm in the evening the corridors were full of laundry / dirty food and the place

ease of service to check in, secure parking onsite.free wifi.lovely clean facilities.

would definitely go again and use the carpark for airport parking