we found dirty laundry from the previous occupant under the chair indicating not effectively cleaned

ideally sited for my needs good amount of parking

would be helpful if breakfast ran a little later or room service was available for breakfast

only stayed for 1 night & kids used the sofa bed which wasn't great but fine for 1 night

open plan kitchen/diner/living room downstairs, with bedroom, dressing room and bathroom upstairs

comfy bed, spacious room, wifi, pleasant and friendly staff

great location, breakfast included, free wifi. great staff

good times for breakfast, handy for taxis and a bar next door. quiet and no one bothered you

breakfast lovely staff realy helpfull

breakfast fantastic (grab and go brilliant idea), bed and room brilliant

floor annexe side door means you walk past the kitchens and laundry area - the smell and decor are not always

reception and the outside door to room 12 unfortunately closely passes the parking space for the laundry collection

had room service and the triple cooked chips were spot on

car parking was easy

wifi not good in bedrooms

good 24 hour room service

the beds were really comfy and the bar and restaurant lovely. the staff were great too.

friendly bar staff

had room service and very nice club sandwich

pricey for bar drinks (but understand to be expected in a hotel) breakfast a little pricey for what you get at

the prices in the bar were a little steep

room had a lovely view of the grounds, the spa was great and the staff in the restaurant went above and beyond

the hotel and our room was extremely clean, the gym and pool were fantastic, the staff were friendly and helpful

was perfect, the restaurant staff were amazing with my kids

we got back to the hotel quite late and there is no room service so on the evening my daughter fell asleep

hotel had off road parking , a bar and restaurant on site , good breakfast , nothing was too much trouble for

bed was very comfy and had a good pint at the bar brill location will use again

and welcoming lovely bar and restaurant

the bar area again well presented and spotlessly clean

service was a little slow in the restaurant, my husband ended up going to the bar to get our drinks as no one

wifi - couldn't connect in room which was at far end of hotel, have previously stayed nearer to

arranged an early check in before we left to go the races and i left my mobile charger in the room after

beautifull location ,ample parking, staff were friendly courteous and helpfull

value great breakfast staff at reception and bar were very friendly good food

for national memorial arboretum, pet friendly, quiet, fabulous dahlias (in late october

no wifi connection in the room

free wifi

parking is spot on, you can park right outside of your room

the staff the food the parking the apartment i stayed in, service is excellent.

comfortable bed and room - costly warm - all staff excellent - great bar / dining / breakfast facilities and

swimming pool

gym and spa facilities staff very helpful definitely stay again

they were pet friends

staff room all very good breakfast was average plenty of room for the 4 of us kids complimentary soft drinks a

could not get drinks from, say a vending machine, although i presume you get get them from room service

hosts made us feel very welcome (even did a bag of laundry for us)

the service throughout our stay was excellent, and breakfast was absolutely fabulous

parking directly outside

the spa bath, the food, the locals in the bar

value for money great hosts and staff delicious breakfast comfy clean room with amazing bath and shower lovely

great location, beds are comfortable. a kitchenette with fridge.

the wifi in the bedroom didn t work. the room was cold. the shower didn t work properly.

good atmosphere in the bar and restaurant, rooms were very clean and well presented

welcome,comfortable bedroom,very warm clean and functional bathroom, good choices for breakfast

booked what was just a double bedroom but when we arrived we realised it was far more including a kitchen with

plenty of parking

ample free parking and a lovely breakfast

bed; good choice of evening meal; very good and well presented tasty breakfast; comfortable bar and lounge area

free parking- a rarity nowadays

is no room service available, but i was able to order at the bar and take it back to my room

wifi was a little weak in the room i was in, i struggled to stream

the gym is a lot better than most hotel gyms

i loved the free parking, spa access, super friendly staff, refurbished bar area and even the takeaway breakfast

no menus in rooms for room service

lovely country setting, breakfast fantastic and facilities we re top draw.

general manager made me feel at home and helped with a laundry issue

stifling hot 30 degrees inside and 15 outside, presumably sat over a laundry or shop

had a little trouble connecting to wifi from my room, so i had to step outside to receive signal

we had a drink in the bar and the staff were attentive and polite

the food was lovely, breakfast very good for the inclusive cost

pub it s self was great, food was good, and the surroundings with play frame for the kids was amazing

great location, lots of easy parking on site

free wifi

large clean room, great food in bar and lovely breakfast , staff are very helpful and friendly , appleby magna

oh, and the meals in the bar were big tasty portions and the beer was a good pint

very friendly and helpful. lovely hotel, comfortable rooms and good parking...highly recommend.

twin room was a bit small for 2 adults would have paid for larger twin if it had been

plenty of safe parking & beautiful gardens

nice welcome, great location, good parking, wonderful garden, great breakfast and very comfy bed

home grown fruits and vegetables, lovely garden to sit out in on a balmy evening, safe off-road parking

plus didn't sleep very well as we were next to the laundry room and it there was a constant rumbling sound

noisy, strong smell of smoke, room service food could have been nice but was cold on arrival

great bed and room service

the 24 hour room service food was not good. not as described on the menu and not cooked well.

staff very friendly, we had our meal in the bar which was lovely, and the whole experience was very

on arrival we were advised room service would be available however after several attempts we gave up and had

art deco hotel full of character, very comfortable, lots of car parking and very reasonably priced

ease of location, ample parking, helpful and friendly service from all the staff we encountered.

full marks, incidentally, on having several very good ev

clean, functional and very reasonable price, decent bar and restaurant on site.

dirty laundry left in the room by previous guest so room obviously not cleaned thoroughly

management advised there had been issues with the laundry

wifi wasn't working

location staff really nice very clean, and breakfast was the best i have tasted for a hotel extremely recommended

where friendly smiling all the time breakfast was nice and hot

the breakfast was very good and plenty of it

the bar was nice and friendly and the drinks were not expensive

the staff where very friendly the breakfast was lovely also

bed was comfy... room service good... location excellent

parking and wifi

also had a late check out which suited us perfectly

gym isn't readily accessible (you need to ask reception) and based on my stay friday night city

liked the friendly staff, the gym being the same price, the breakfast in the morning could have had quorn sausages

breakfast , location ,view , staff all great

we had access to the gym which was 24hr

from adjacent railway station and laundry delivery at 7:00am

flavour air freshener kids double bed student halls feel stained carpets bar that's also

would like to see slightly more choice on the room service food menu, even if just sandwiches.

great location. friendly staff. nice bar and pool table. nice gym and sauna. (no swimming pool)

having a gym on site was also a bonus

no laundry service offered no fitness room coffee at breakfast was horrible

gym was quiet and good and is open 24 hours which is always a plus

wifi did not work

loved the view and the air conditioning it was lovely to be away from the kids

room service very expensive

and unprofessional,only one lift (had to use stairs due to staff using public lift to take dirty laundry away

if they could introduce some craft ales into the bar that would be nice

requested early check in and they accommodated us

location, managed to get early check in very quick and efficient service.

kids beds not very comfy

not a lot. parking was ok.

wifi in room a bit hit and

card payment not taken at the bar in the events venue ( although that might be a good thing!)

some plane noise, bar was a bit limited (just bottled beer and wine)

great on site parking

located over trades entrance so we had deliveries (laundry, food and bins being emptied) from approx 6am to give

company that collected the laundry at 5

wifi only lasted for 24 hours and we needed help to sign in again

the use of a computer,i know wifi was available, but it was only a minor gripe and besides i never enquired

was a lovely hotel, very comfortable rooms, very friendly staff, a bar open late for residents, we arrived back

got collected and the laundry van came just after 5-6 am and was under our bedroom window so woke me

clean and comfortable room, good wifi, plentiful teabags.

a little dour, no mention of breakfast or wifi

vacuuming from house keeping at 8am on the landing and knocking for room service at 9am

wifi for the whole stay, and very little apology for it, just a shrug

seemed to be plenty of free parking so the fact you can't reserve a

no bar, no restaurant, no checkout and poor wifi

the wifi signal wasn t very good.

room 16 was above kitchen, rather noisy up till midnight, and early 6am start preparing breakfasts

wifi was not great, very slow and kept loosing connection and as i was working this annoying

the bar has well priced drinks and some gorgeous food

don t have wifi in the roma

complete refurbishment of bar and rooms

and wifi was strong enough for me to work on my laptop and watch netflix

parking

com both said the hotel could serve breakfast in the room with room service

was excellent, staff were very friendly and allowed early check in for my husband who was on night shift so he

warm cosy rooms and pet friendly

friendly and helpful staff. parking laundry, cleaning service

the wifi kept dropping

wifi could have been a little quicker but i had downloaded stuff to watch anyway so it wasn't a big

worked from my room with no wifi issues

nice quiet location. close to town. free parking. only one storey high

good free wifi

dated interior, wifi is hit and miss, wallpaper coming off the walls, an old pint left on the bar for the entire

a very nice member of staff but then we realised we only had 1 towel, half a toilet paper and no wifi passwords

adequate parking and a great location, easy to find and very welcoming

g breakfast time / location and wifi

the noise from the laundry kept us awake all night with people talking. lack of breakfast items!

laundry pick up restricted to 3 days per week not the five days advertised

the heating was not good. the bed is a bit small and i could not find laundry plastic bag.

kids decided they didn’t want to share so i ended up sharing the sofa bed but wasn’t due to

expensive surcharge for a pet friendly room for our dog which was 30.00

laundry bedding was left at the end of each corridor in sight of public, even blocking a fire exit

guests really should read the messages around the pool, for example no jumping yet letting their kids jump in

midlands airport is so close, it could be on the runway - really convenient when travelling with kids or older

the kids had a 3 course meal for £13 they had soup (full adult size) chicken strips and corn or chips

staff absolutely lovely and friendly and helpful lovely breakfast and room service meal

rooms nearer exit walking down corridor with a wheel chair and all the laundry trolleys was

turning up and finding entertainment for the kids on a night time was great

the breakfast was great, with lots of choices for kids

good location next to park; playground for kids; free wifi and parking.

i ordered room service for 6

great for 3 nights with kids

reception staff top notch bar staff superb breakfast staff excellent room was very nice

comfortable and very welcome and a lovely breakfast

bed for the kids was not ready on arrival

great for 3 nights with kids

laundry extractor in room, which was fixed quickly after i called

only after my 3rd telephone call to room service did it get delivered and luke warm without salt and pepper as

the rooms we had over looked the run way and great for the kids to watch the planes land and take off

friendly, clean, nice towels, excellent room service

hotel, has gym and pool facilities

the food was excellent, and the golf course was faultless

i had to get room service at the last minute for dinner and i couldn't get a reply to being kindly put through

a receprion staff remembers the girls from previous visite and that they call it the castle, pool was well used

swimming pool is an bonus when you are with kids

the grounds are stunning, the spa, including sauna, steam room, pool and gym are fantastic and we also ate at

room was next to the laundry which was noisy at times.

the spa facilities & the clean, comfortable rooms.

comfortable food was good friendly staff nice breakfast

proximity to our destination for the weekend, great facilities to accommodate for the kids and nice spacious

clean, friendly, great breakfast. pool was great. good location for alton towers

access to walking in fields/ woodland walls/ outdoor seating/ walled garden and coach house with gym

(the bar tender appeared young and inexperienced for the level required, therefore this may not be a

set in large grounds, with a lovely orangery where the restaurant and bar is

the hotel allowed residents to park in the electric parking points when not electric cars

there is a sauna/gym at the property and you can rent bikes for free as well

sounded like a laundry machine running all night

although i did park on the road to avoid the 16 per day car park fee and the pool closes early so we never

was clean and has a well equipped gym

the breakfast to the amenities in the room.

fantastic breakfast

when walking to my room around 5pm in the evening the corridors were full of laundry / dirty food and the place

didn't look like they'd been hoovered for week, laundry and laundry cages left in the hall ways

laundry trolled parked outside room door

location for our one night stay, (6 rooms)clean comfortable rooms, helpful friendly staff, bar and overall good

sparse gym

would have liked a spa and pool on premisesa

easy parking, too

room service available 24hrs, including breakfast

our room was amazing, breakfast fantastic, dinner excellent and the golf course lovely

parking on arrival

comfortable and well-run hotel - good food, parking and staff

plenty of free parking available

great golf weekend with discounted green fees

lodge overlooks a beautiful golf course

lovely decorated room, clean bathroom, good car parking, comfy bed.