had slight problem with wifi... very complicated

the breakfast choice and room service was excellent as were the staff.

lovely old wordly hotel great features nice rooms good parking tasty food recomend

lovely cental location, parking was a bonus

friendly atmosphere. fantastic breakfast.

there were no laundry services or facilities, which i needed for my 4 night stay

bed felt small for a double, only a pub for dinner close by (or macca's), no laundry facilities

very pet friendly - our dog was even given some sausages for his breakfast

there is also a wacky warehouse next door where your kids can let off steam after a long drive

the entrance and bar area was lovely and cool

it's easy to find and get to, ample parking and fantastic service all round

was plenty of parking area

breakfast was absolutely lovely, plenty of choice

lots of parking and nice bar

guy in bar didn t bring teaspoons for coffee, he spilt it in saucer had to ask him to clean it up

long minutes for our deserts to arrive whilst the chef and kitchen people were busy unloading laundry from a

one towel was badly worn one breakfast returned as cold bales of clean laundry blocking access to our

we arrived quite late the restaurant staff happily served us a delicious meal, the breakfast was also delicious

place to stay , we were at a wedding nearby and we checked in had a bar meal which was delicious we were then

the non dinner reservation and room service breakfast

we had drinks in the cellar bar at very reasonable prices with a large open fire to warm us

and restaurant are very good, very comfortable warm with two excellent fireplaces with roaring real fires

setting from location, gardens, building exterior, restaurant, bar and topped off with exceptional bedrooms

you have room service which takes roughly 5 minutes to reach your room

parking . aplenty

our room was next to the service room where all the laundry was kept and there was a stench emanating from that

good wifi

the kids loved the pool

side which ruined it for us is the fact we booked a spa to relax and get away from the kids for the weekend as

likewise, the breakfast was great and so much to choose from we didn't use the pool or facilities because we

we were next to the laundry room

there is overnight ev charging, which is owned and run by the hotel

easy free plentiful parking

the family room was a great size and loved the kids had their own single beds rather than having to share a

stunning countryside. lovely room. quirky historical building. lovely breakfast

but this time it was really cold and i had come back too late for laundry to get me a blanket so i had to sleep

00am saturday morning and was glad the breakfast finished at 10

very freindly great food and fantastic breakfast

the breakfast had a lot of choice

fridge in the room. wifi ..

there was no clean pillow cases for us as the laundry person had not been to the hotel yet so we had to shared

i feel sorry for them having to live there without kitchen / laundry facilities

very spacious, free wifi

s a lovely place to stay nice clean rooms and parking was great and staff to thanks tollgate can t wait to

the pool and spa were closed

lots of noise very early (before 7am) of laundry trolleys careering past the window

we had been traveling for several days and had hoped to find some laundry facilities nearby but none available

a lovely welcome from sarah on reception who could not have looked after us better organised our gym and swim

pool, spa facilities and everything was first class

breakfast was great, room service very quick

found some dirty laundry under sofa bed on arrivalud83eudd28

to cancel the trip, was looking forward to staying there as in previous years i had helped the laundry delivery

stayed with my husband and two kids

i liked that there was a harvester in the car park for the kids tea

the late check out of 1pm when joining their members for free

free parking

were lovely especially the lady that brought me my room service and the lady at breakfast

the spa facilities were great, and lots of parking. friendly staff.

pool area excellant and spotless , hotel bar modern , room service efficient , food very good and the breakfast

if you are visiting with kids i highly recommend telford town park, the play areas are amazing, and we spent

hosts made us feel very welcome (even did a bag of laundry for us)

staff were great nikki even managed to russle up a nice meal even though the kitchen had closed three hours

plenty of parking in the car park opposite the property (no charge) both nikki and brian were very welcoming

note they don't do food all day and wifi is free but not great

we had asked for an early check in and that was all sorted in advance with great communication

eventually a lad appeared as he was dealing with laundry at the far end of the car park

short break with kids

room plenty of close parking, lovely pool, open till 9pm, breakfast included and room service before restaurant

we d travelled frkm london and kids were tired so an apology and empathy would have improved my rating

i enjoyed the food most! we had room service and the breakfast was amazing with a great choice.

poor standard, room out dated, smelt , dirty laundry in corridor

the wifi should have been entirely free

provided in the hotel room and the fact that the staff listened to my request in placing rose petals (though

skip the set menu and order room service

had a problem with the wifi on 3rd floor

everything was clean and recently refurbished the gym was well equipped

was not told about the wifi or how to cornett to it but this did not affect my over all stay as i was working

fitness room was very poor no weights or dumbbells above 4 kg there is room to place a multi gym just needs to

even the kids enjoyed the pancakes

we had a parade view which the kids absolutely loved and was a good experience but people were smoking under

the hotel should provide laundry services , this was the only issue i had . thanks

no laundry service, no food service, the bed was cracked in the middle

wifi could be better

i love it is pet friendly too

modern and clean gym with plenty of equipment, fast wifi and car parking on site

the bedding had odd stains laundry firm need to check this

we had no trouble with parking our car outside the hotel room

road parking in rear private car park

could do with decorating & new carpet i booked parking but because there was a wedding in the venue i had to

intermittent wifi. limited freeview access

laundry is free! it s very convenient!

free laundry location

i liked the easy access wifi and the free laundry facilities

great breakfast (except sausages), free laundry a bonus

we were very happy to see the laundry facilities available to guests

no room service as advertised on their website

hotel very clean and nice food served in the bar i found after a nights stay with work

sadly didn't get to sample dinners or room service

the bar was great and the staff were friendly

the water was allways hot, and the wifi and tv worked well

i ordered room service and nothing was too much trouble

he suspected that this was housekeeping staff, cleaning up in the bar and restaurant downstairs, whereas i

the house is beautiful and the wifi works well

rooms were beautiful, bedding lovely, breakfast great. overall very very nice

adding extras to your bar bill

woken before 7am laundry van

were in room 202 the only thing that was annoying was the laundry door banging every minute from about 6am

staff very friendly breakfast great a nice place to stay although for sad reasons we had to stay sorry could

during our last stay, kids were running the halls at 2:20 am because of the men's football match

and a fantastic pool and hot tub, had a great night's sleep followed by a 1st class buffet breakfast, will

out in the end as no one came back to clear plate for 40 mins after finishing main course - no laundry service

the pool and breakfast was great

attended the hotel anyway being a gym member, but staying over was loverly

room service after late check in and breakfast

delicious breakfast, would stay again

bed, excellent location, breakfast, staff were all friendly and helpful even the laundry lady helped us

the staff were very good and always helpful and we took our dog as it s pet friendly

but would be nice to just let kids eat free

breakfast was delicious, beds were super comfy and food at restaurant was very good too

tea nd coffee for breakfast was help yourself

laundry facilities in room

piles of laundry in the corridor

there was a long wait at the bar in the evening but that was due to a local concert so they were presumably

lovely staff quiet comfy beds good breakfast luxurious towels

paying for wifi

room service breakfast was excellent. arrived on time and delivered with a smile,

m new to the uk so not familiar) it would be great to add paper towels or towels to use in the gym to be able

very good value for money. lots of parking. food and service in restaurant was excellent.

gym was a bit rubbish; machines didn't work properly.

breakfast was great. we had room service which was excellent. the location is really pretty.

laundry service on the weekend which wouldn't of been a problem if it stated that

jacuzzi wasn t on they told me 10 minutes but could not use in the hour i was in pool sauna

service in the bar and restaurant

great location to international centre nice bar area and pool

the bedroom was spacious and clean and the added bonus of swimming pool and gym

s a gem , staff super , had lunch on arrival exceptional , large spotless room and breakfast was excellent

everything the staff were friendly the room was amazing the bed was comfy breakfast was

there is plenty of free parking for guests

a very comfortable night and enjoyed a great breakfast

good bar selection

was no laundry facilities it stated on the website that there were was dissapointed

nice and clean bed was good lounge really nice and the breakfast and evening meal was excellent bar good

room is well set out & comfortable & though we didn t have chance to use it there is a cozy bar area which

good wifi signal 5g & all freeview tv channels

little gem, staff were fantastic, nothing too much trouble and a lovely breakfast as well

poor beer selection, screaming kids, barking dogs. to long waiting time for taxi.

i wish the breakfast ran until later....

extreme late check in requested a twin room but 1 double bed + 1 sofa as second bed given

if wifi was unavailable, this should be provided for free within the price of the room i paid for

our kids really enjoyed playing pool whilst the parents chatted over a drink(s)

manage, the lovely staff member carried the chair up or me and also helped push my dad near the pool

pool and the view having breakfast

the spa was basic but really great added value

had a fantasic time here all staff was friendly even the room service was really good

swimming pool was nice and warm

only bed very uncomfortable and room too warm smelly food and laundry left outside the room opposite for the

is no laundry facility in the hotel

extremely helpful even printed up a map so we could do our laundry, food was good morning & evening

amazing and funny receptionist mani, clean and spacious room, very cosy and welcoming bar area, good parking

enjoyable breakfast in the morning

towelling ones are much better, but was told people use them to mop floor with, laundry services can sort that

private, free parking, great bar, great food, always spotlessly clean, comfortable, staff are amazing

reception was poor and my room was a fair distance from reception so couldn t connect to the wifi

no soap the hot water was scorching and no food at all tho they did offer room service but no

weak wifi signal. and not enough irons.

room allocated, no heating second room, no hot water, beer cans amd dirty laundry in wardrobe, dirty sheet on

selling point for me turned out tobe the laundry room

he was also very helpful when we used room service

of lovely staff showed us some interesting things around the hotel, which was nice of her, the bar area was

40pm bring told they were too busy and we couldn t order food or even room service

mould in the shower children under 18 are not allowed to use the swimming pool and gym so the kids were not

lots of parking, friendly staff

the walk to the pool facilities, no robes provided

no kids allowed to be using swimming pool that was a bit disappointing

nice bar good rooms helpful staff

there was no fire which is why we were told there was no laundry, but there was a problem with laundry delivery

i find this happens quite often when contract laundry companies are used by the hotel

early check in, room was available to allow us to change for a wedding

spa fab breakfast such a choice and was hot

the breakfast in particular was exceptional: so many choices for all, catering for gluten free, vegan

wifi dropped out a couple of times

was a nice room, with very friendly staff and good wifi.

there was also plenty of free parking, which was a big bonus

the continental breakfast hamper was a lovely touch

wifi in the rooms was a bit iffy, in the common areas it was great

i am unable to comment on breakfasts and spa/gym facility as we didn't use them

came for a relaxing weekend away, had access to the spa facilities that was amazing

i enjoyed breakfast and room service whilst there and the food was excellent

spa,pool steam room etc

lovely bar area for pre dinner drinks

on the balcony of room smoking and there was dirty broom 4 black bags of rubbish and dirty laundry in

well signposted and plenty of free parking

wifi was a little hit and miss as was the tv signal but we weren't there for that so i really wast

location is brilliant for walkers ,and dog owners . hotel pet friendly . liked a balcony .

room service didn't clean room's only put clean towels in their was a large piece of food on the