also laundry facilities are listed when i booked it they have none

outdoor pool was a bonus but we unfortunately did not have time to try it out

exterior is run down the parking lot is ripped up, there was trash on the grounds

wifi guest password wasn't posted anywhere in the room or on our conformation email

room was dirty towels and wash cloths dirty wifi didn t work good.

really liked that all the suits had a kitchen and that laundry was available at no extra charge

everything especially the guest laundry.

the gym was small but had everything we needed, the laundry room is attached to the gym and free machines

quiet, nice staff, free laundry, location

i like the rooms and access to the gym and laundry services

the room we were moved to had no disposable cups, no laundry bag and i was afraid to get in the bed

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but

you have to take them to laundry room n waitvto they wash them

i was going to walk over to the nearest restaurant-2 big parking lots away

staff location breakfast

we enjoyed the location - and the breakfast and the pool.

very thin walls i could hear everything..souded like the kids were in my room

husband was waiting for me in the parking lot at around 11 pm, and the indian man at the front desk called the

pool

i wish i had brought swim wear for the pool

location right across from the bradley airport with a shuttle

pool was perfect for the kids

wouldn't be so bad if the kids stayed together

your mins from places to eat and entertainment, the pool is also fun for the kids

breakfast was adequate. staff was exceptional!

room was right across from the laundry so hoping i could sleep in was not going to happen as the staff showed

the breakfast options were adequate. on-site laundry was a plus.

there was an annoying noise from the laundry room that adjoined my room

appeared maybe laundry loads were too full per load

perfect stay spot for a bicycle tourist: guest laundry

laundry from the prior guest sat outside for a day u til we said something about it and the body

we were near the pool on the upper level

very clean!! i love how many restaurants,gas station, pool hall etc that is 2 mins away!!!

breakfast was better than average, lots of choices and well maintained by the staff

nice large room, comfy bed, good wifi

also the staff at check in desk went and got a laundry bag for me as there wasn't one in the room

my needs, from appliances in room ( refrigerator, microwave) to well stocked mini mart to guest laundry to indoor

chlorine level in the pool was extremely high

i couldn t connect to the wifi

pool was cold but the kids didn't mind.

wifi not working in room

shuttle service.

good communication from front desk about eta of shuttle

parking for reasonable rate

fitness center and pool were nicely maintained

has a laundry room

the taxi man said he would call the hotel to ask the shuttle bus to come and that i

staff, clean updated hotel & spotless warm pool & whirlpool

i am a swimmer so it was nice to be able to continue that and swim laps at the pool

parking was terrible

friendly, plush bed and pillows, bar and grill, room service

pet friendly

the kids were very disappointed to learn there wasn t a pool

no room service

the pool was empty for the kids and east access to several things

our room was next to the laundry! very noisy

laundry facilities were closed

dated, laundry was laughable, breakfast offering was terrible

pillows were uncomfortable and due to subpar cleaning of the rooms and laundry services, would not stay in this

the pool is never open , the facilities lack ice , laundry ,,often etc.

laundry onsite is convenient but you'll need to bring quarters

there is a laundry room and a gym

need fix new carpet replacement of smell and laundry dryer need be more expecting of heat that'd

laundry and exercise equipment in operational for indefinite time

the maid service. the laundry facility and the fact that we had ants and encountered a roach

greeted kindly, the staff was excellent, it was quiet, and was very clean, the breakfast was great, god bless

parking was plentiful

easy to get to & loved being able to walk to cracker barrel next door for dinner with the kids

my kids were

really wasn t a lot of parking available the hallways lacked decor and the lobby and dining area looked boring

pool a little small

pool could be bigger to handle the people. but the property was nice overall.

not good, all basic food , the swiming pool was not clean especially after it got used by alot of kids

not good, all basic food , the swiming pool was not clean especially after it got used by alot of kids

the hotel was overun with kids that made the pool area unusable as well as the gym

the pool and laundry facilities are a nice plus

they also had yard games for the kids to play

the breakfast wasn’t complimentary. would have been nice to eat for free

no free breakfast included and the bistro was a little expensive.

free shuttle to the airport and convenient breakfast place

front desk clerk laundry shuttle

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

i loved the laundry facility as

broken ice machine, one elevator wasn't working, pool was not open, bar was closed also.

not clean. property is dated. lots of kids running around unsupervised.

also we were in rm 720 by the laundry

know it s pet friendly, but i didn t agree with having pets allowed while eating breakfast with others

space of rooms and the bar and food were good

nice breakfast, clean room

i think there should be pet free rooms for those of us who have allergies.

the inn was very nice, staff friendly, bed great, fast wifi, hot water. would stay again.

location, friendly staff and plenty of parking!

non-smoking had heavy smell of smoke

the wifi didn't work

although it was a non smoking room, the smell of smoke was very present, a refresh of the paint and a steaming

having a laundry facility

room was really nice/ pool was just right

the 2 level bedrooms plus having 2 bathrooms was the best and the complete kitchen ?

need a better breakfast selection

breakfast was amazing

it has a pool, fitness center and laundry

pool could have been a bit cleaner but other than that this was a great location , we would stay

pool and breakfast

pet friendly is a plus

the timed pool slot

it s quiet, good location, had laundry room

the laundry room wasn't free to use and only had one washer and one dryer for the whole block

machines broken coffee machine broken laundry broken bathroom door broken first room had standing water puddles

very clean, beds were comfy for our long nap, pet friendly, and good price

if you are towing a large trailer, the parking lot isn't sufficient for parking or even driving through

close proximity to restaurants and stores. laundry worked great.

the motel has a guest laundry room, with some vending machines

the location has handicapped ramps, an interior courtyard of sorts, and a laundry room

i always get a smoking room, as there are few places that allow smoking in the area

was not giving a wifi code sheets were burnt.

poor wifi

proprietors were lovely and they allowed a late check out

early check in

wifi very unreliable. coffee in lobby a nice touch, but would prefer a coffee maker in room.

outdated. they had wifi access but quite old tv, no charging station. coffee only, no breakfast

guest laundry available

the laundry room was clean and easy to use for my daughter's field hockey gear

great location, friendly staff, clean, large rooms, good gym facility

location. close to highway price was good. great breakfast

breakfast could have been better i tried to get dinner but there was no one at the bar to order my

breakfast was yummy and the staff was really nice

the lounge /breakfast room is gorgeous with a gas fireplace, very cozy in december

breakfast was continental and was plentiful.

didn t really matter to me, but i don t think there s an on site pool or gym

kids sofa bed had a blow up on top of the mattress so no lumps or springs

the restaurant staff was extremely kind and attentive and room service delivery was extremely fast

the breakfast was delicious, with every nourishing food imaginable

very nice stay at a very nice place. pool and hot tub were great along with the food and staff!

loved the hot hot tub and warm pool

our two bedroom was perfect for our family. pool/jacuzzi great for us and the kids.

they have dirty laundry with smoke burn marks on each linen they have including on the mattress

wifi is worse the dail up

the door handle to the room broke when opening the door, no wifi no tv

biggest thing is that this non-smoking room has a residual smell of smoke

in the parking lot where are room was, there was a guy trying to unlock his car i guess trying to get into

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces

clean, comfortable bed and friendly staff. plenty of parking ud83dude0a

gave me a smoking room and it was disgusting ud83eudd22, when i claim in the front desk, the guy told me that

booked a non smoking room but we're given a smoking room and the smell was unbearable, windows didn't open so

everything worked fine in the bathroom. the wifi was very good.

it was also close to the hotel laundry (or some kind of hotel work area) and there was alot of talking outside

breakfast was great. and we loved the pool and gym!

breakfast was nice and hot. quite and relaxing

i told him he needs to figure something out because i have 3 kids with me who are hungry

wifi is fast

the hallway outside was squishy wet (from the laundry room)

once we brought piled up used towels to hotel laundry

i had to purchase a vacuum to clean my suite even the laundry washer was nasty

the room had a slight tinge of dirty laundry on a hot summer day

pool hours

there was use orange juice drink in the fridge every time i try go in hot tub there was little kids in it then

the pool was great

breakfast was good and adequate

many young kids in the pool screaming for the whole stay

pool

24 hour gym, 24 hour snack store

pool and gym and hot tub were open

pool and jacuzzi were warm and made the stay so much better

indoor pool, coffee in room, nice size bathroom.

very comfortable bed, the best i have had. very helpful friendly bar staff.

we stayed with three kids and we were only able to get 1

the room was beautiful and roomy, the people were friendly and the breakfast was good.

the room was amazing - a suite really. breakfast was likewise above expectations.

was about 30 minutes from my venue but i didn't mind much because the room and breakfast were fabulous

much for the kids to do

pet fee

the gym equipment is out of date and does not work probably

there was an issue with the toilet. the restaurant/ bar had limited hours

restaurant - really slow service for breakfast. meal was so so.

the pool and work out room amongst the option to use the computers and the bar

breakfast was not really good, but oh well.

great breakfast buffet offerings

the loft room was incredibly spacious and comfortable and the kitchen was well-equipped

only thing that went wrong was breakfast every thing was lukewarm and only one staff person working that day

room service , room smelled like feet no dish liquid to clean with only dishwasher soap front desk

lost some point because of the laundry room

the laundry room is still out of service

had a laundry room available

close to rail & buses not far from city centre laundry facilities

convenient to union station, park & town. convenient breakfast, laundry & pm snacks. affordable.

laundry breakfast

breakfast was good. staff was helpful. glad you had laundry facility!

the laundry facility was useful

location, guest laundry and business kiosk.

cooled nicely while i did laundry and checked email

also not being able to do laundry on site same day is a little annoying

appropriate restaurant availability and then no room service meant we needed to g out to eat

missed having room service

it said it was a deluxe king room with a fireplace

restaurant or bar really poor continental breakfast (free) not told on check-in the wifi password or that room

hallways had a lot of dirty laundry all over floors

staff had bad attitudes was not able to give me any new towels or rags said they needed to wash laundry but i

in addition, it would have been nice if the detergent was available in the laundry room instead of 4th floor

the dryer in the guest laundry room tore 4 of my

the company should offer cheaper service to guest that is there more than 3 days, maybe give laundry tokens at

also,laundry was two

laundry room dryer was not working properly and we had to dry twice and then the whole room filled

plenty of parking

no neither ghetto style very basic wifi never worked

security door to parking area open and accesable from parking area all night

free parking, laundry, and a bar attached to it!

staffs are friendly, and facilities(guest laundry, swimming pool, complementary coffees) are good

they offer snacks and water bottles to take up to your room, my tired kids loved this

the staff was friendly, ample parking, and in addition to the breakfast buffet they provided to go breakfast

the wifi

bed was very comfortable, continental breakfast was no good, staff was exceptional

old tv- included continental breakfast was lacking' little to no food available - stated it was 1 mile from

the hotel is dated. needs cosmetic work. no pool gym was closed

continental breakfast was extremely disappointing

missed breakfast because it ends at 9am. not even any coffee in lobby.

we booked to break up the journey for the pool and the pool was incredibly overcrowded by 30 kids plus their

food options were too highend if traveling with kids

the pool was nice though

the gym and pool facilities were also very nice and clean

also disappointed there was no room service for breakfast, only dinner room service

should be posted in parking lot and hotel itself where the front desk is so your not walking all over the place

i understand with having kids, that's why i requested a room on the first floor so we won't get a complain

breakfast bar was lovely

the game room was a nice opportunity for the kids to play and unwind

a gym with equipment that works and is safe.

staff and feeling of home and kitchen

mismatched furniture in suite 327 -- no chairs fit the kitchenette table

everything was good, the view and missing breakfast were minor.

the staff. and breakfast was delicious! thank you

very nicely equipped suite with good kitchen facilities, ironing board and hairdryer

it was nice having a full size table for meals and kids homework, too

everything was available from hygene to the kitchen supplies

my wife paused, my kids slowly laughed and asked,

didn't notice til the day we left but there's a burner in the kitchen cabinets if you wanted to cook something

spacious downstairs with a large dining table, couch, and kitchen

hotel has no laundry room, no gym, very dirty floors, old mattresses with urine stains, no dining room or

close by and convenient to the mgm casino

no issues with parking

no breakfast

i wish breakfast would have started earlier, before 7:30

laundry facilities weren t utilizable

laundry room came in handy

pool, gym, right beside basketball hall of fame, right beside pizza/pasta place.

he quickly apologized for the pool being down

free wifi was hard to access

brightness comfortable access to things like computer gym laundry breakfast quit no

breakfast was amazing

wifi and shower water were a issue

were sparking clean, staff super friendly and kids loved the pool

and breakfast was far better than the competing hotels

the sports bar we visited was very nice and super clean

kids in the hotel were loud in the hallway

hotel is very nice, just not suitable for young kids

breakfast was great and yummy

breakfast service slow but food was very good

no laundry room.

the spa and gym !.

the bar made excellent drinks

only thing that i would complain about was that the pool and jacuzzi area needed to be cleaned

said pool and hot tub

on this trip, i needed laundry service, which they do not have.

lastly the pool has a constant flow of staff going to laundry room looking in on me swimming

corner room next to laundry too loud

i was able to do some laundry with the hotel machine

in addition, the hotel has a public laundry room, you can buy laundry powder at the front desk

staff were not professional nor helpful the laundry smelled like burned skin and was difficult to get into

laundry washer and dryer was dirty

were fighting down the hall about laundry, and i woke up with serval bites all over my arms

sauna was broken and very small laundry room

staff was soo friendly and the pool was nice

all the towels were rather small and very thin perhaps this reduces the laundry burden and helps the environment

laundry facility on site

clean, modern, updated, pool, laundry facilities, nice breakfast

they only had $3 worth of coins at the front desk so we couldn t let the kids do arcade or laundry

good variety considering pandemic, close to amtrak/bus station dunkin donuts right next door, laundry on site

a laundry machine for guest use (not free), the staff was helpful, the included breakfast was nice,

good parking, great laundry

on-site laundry was a great convenience

laundry not available, soda machines and ice machines on 3rg floor. not convenient

hotel was well maintained. had a nice pool too. liked the laundry.

laundry facilities on premises

cereal was really good, pool was amazing!!

pool was not open and just toast and a coffee for breakfast

pool was looking very nasty and was closed

not enough towels and when we asked for more, they gave us one pool towel

the quiet, the mostly friendly staff, the easy check in,the pool jacuzzi hours, the free gym and laundry

laundry basket if you needed to do laundry

great free laundry facilities.

free laundry and a lending library for games or appliances you might need

free laundry open 24/7

the location was perfect. clean room. the pool!!!! laundry room, great breakfast.

accommodation was fine, very clean. staff was very friendly. kids enjoyed the pool.

we were able to get early check in which we were very grateful for

the location was perfect. clean room. the pool!!!! laundry room, great breakfast.

lobby, pool, fitness areas are great

the laundry room was clean and very useful

the breakfast is excellent and other facilities include a laundry lounge to wash and dry (for a small fee) your

conveniently located, has everything you need. good wifi to work from the room.

staff was great and so was the breakfast

was excellent, except the dining room was not cleaned in a timely manner for those coming in for breakfast

bathroom flooded and room service took their sweet time to show up

no room service unless requested and someone before me smoked in non smoking room

building is a brick building with a big parking lot

it was clean. had a pool. had a small bar in the nice, up to date lobby.

of parking for larger vehicles, the staff was inviting, the room had an awesome view, and the gym was

the hotel or came back every staff member stopped to say hello- wether it be a grounds keeper- laundry person-

staff was helpful as they provided me with toothbrush, shaving cream and detergent for laundry

room next to laundry

very dark out back in parking lot.

clean, easy to check in, pet friendly, comfortable

in clean sheets and she said that the sheets were from an outside company but i walked by the laundry room on

enjoyed using the gym room when i could get in it

wifi did not reach our room at the end of the corridor

was not possiible to turn left out of parking lot.

kids loved the pool

on-site & clean, do-it-yourself laundry is a plus

glad to have a laundry room

large, clean suite with full kitchen

the staff were friendly, and the breakfast was exceptional

the motel should get a hot tub the heated pool could used a little extra heat other then that it was a great

free breakfast,laundry on premises

wifi worked well

location guest smoking pot outside staff were nice

they no longer have smoking in property which i was ok with, but it smelled like cigarettes and there was

the breakfast was great and the pool and spa was very relaxing.

yes, the laundry room by our wall and being used at 7am while we're resting

to overpay for laundry detergent only to see that the machines were quarters only

car was broken in to, one car was stolen right out of the parking lot

breakfast

the breakfast was the best that i've ever had in a hotel... well done ! :)

the water pressure in the shower was good, according to some of my family the gym and pool were good

early check in, location

liked parking on premises that was free

location, room, late check out possible

furthermore, it snowed quite a bit the day before we departed, but the parking lot had not been shoveled out

the parking lot plowing situation was not great but i know that is not exactly the hotel s fault

breakfast was kind a of sparse, there was basically just donuts and bagels to eat, i like to have a

pet friendly ;comfy king bed easy on / off i -90 mass pike

wifi was extremely and unreliable

got the very last place in the parking lot

this is a relatively new hotel, they still haven't completed the laundry room

breakfast and the coffee

room, pool and breakfast were the best we stayed at during our trip

pool

the pool was good sized, which we were wondering about as there are no pool pictures on the website

no pool, no in room massages, no room service

i had very spotty wifi connection and the tv did not work

easy parking and good

this is the second time i stay at this hotel for kids graduation

pretty, comfortable, clean and pet friendly!

there was a laundry facility onsite which was convenient

terrible noise from laundry till 12:39 p

kitchen and laundry facilities

pet friendly, good location (safe area, near interstate), kind staff, facilities on site (gym, laundry)

liked the laminate flooring and access to fridge and kitchen if needed.

they wont give you a laundry bag after asking 10 times

also closed due to broken equipment, the second floor has roaches and the garbages on the 3 fl laundry room wasn

like that the room has a refrigerator, that it has a pool, sauna and a gym

our only problem was the wifi

broken gym equipment

pushed up against the wall and very cramped to walk between the two beds laundry equipment was broken

paid laundry

-paid/laundry and vending room

didn't like that we had to go to the laundry room to get our own towels and rags

bed was hard & tilted to the side, everyone s laundry was outside room on floors for housekeeping

smell of chlorine from pool too strong,, no smoking facilities, laundry only on 1 flr..

put in the back of the building wasn't able to sleep all night because they were doing the hotel laundry right

no vending machines and no quarters for the laundry room.

we came to breakfast right at the end and she went out of her way to make sure the kids got something hot to

breakfast sucked the eggs were nasty the oatmeal was mushy could have been much better

no laundry bag in room

traveling for a week we needed to do laundry and was so grateful for guest laundry facility on second floor

gym was open

comfortable bed, over the top friendly and helpful staff and the breakfast was better than most hotel breakfasts

easy wifi connection

only laundry was broken but accepted money

laundry not working and not enough washers and dryers the facility only has 1 of each on one floor

loved the laundry facilities and room

outside sign light and parking lot lights were not working

tons of kids in the gym area just playing around so that was off limits to anyone who actually wanted to exercise

laundry bag or pad and pen in the room

laundry bag or pad and pen in the room

suggest that move the ice machines on first floor out to make it a laundry room

they have laundry onsite, we didn't need it this weekend, but that's good to know

so i just walked to the laundry/room service room and grab towels

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

very weak wifi in my room, i was not able to connect.

the room was perfect, they have a fridge, microwave, free wifi, the whole room was clean

i asked for smoking room as was an option at booking and was given nonsmoking room

accidentally booked a smoking room and didn't realize it till the very last minute and they were kind enough to

the property had a laundry facility

laundry could have opened earlier

the laundry facility was very good too

laundry room was not well maintained

poor wifi. light in the room not enough. in 2nights the room was not cleaned

the pool was small.

i did not have room service so they were not getting replaced

we enjoyed the gym and pool

breakfast was hot and delicious with plenty of options which is important to me

early check in request was accommodated,

laundry facilities, free coffee, free breakfast!

charges for laundry weren't clear to me and i ended up getting charged wayyyyyyyyyyy more than i thought i

parking lot

t sure how breakfast worked because of covid, just grabbed coffee and ate after checkout somewhere else not

clean, easy freeway access, free breakfast and quiet. staff is really friendly!