had a laundry room available

the laundry room is still out of service

lost some point because of the laundry room

convenient to union station, park & town. convenient breakfast, laundry & pm snacks. affordable.

close to rail & buses not far from city centre laundry facilities

also not being able to do laundry on site same day is a little annoying

restaurant or bar really poor continental breakfast (free) not told on check-in the wifi password or that room

we did have the service elevator but needed to travel thru the kitchen area several times a day

the style of the hotel was lovely, and the gym was spacious and clean

i also liked the wine bar restaurant attached to your hotel

s a nice looking hotel restaurant and bar were really nice bathroom is really clean, maintenance was

and pillows very comfortable breakfast excellent front desk and shuttle were very helpful -excellent bar was

the facilities were also great the gym an pool were spectacular my family enjoyed their time visiting an it

pool wasn't available

we had to say there was something we didn't like it would only be that the pool was full at the 3 times we went

no dining other than breakfast

no breakfast because of covid

breakfast was not really good, but oh well.

could be more pots, pan, and other needs for the kitchen more insulation on the big windows

everything, good location,room was spacious, bed was decently comfortable, the kitchen was sort of spacious

l bar in lobby was great

spa bathroom should have shampoo/soap dispensers

the kitchen was accomodating by making a kids pasta dish that was not on the room service menu

it was great to be able to swim in the pool and enjoy the hot tub

also our room service order was wrong, but i was too tired to correct it

free parking, laundry, and a bar attached to it!

staffs are friendly, and facilities(guest laundry, swimming pool, complementary coffees) are good

they offer snacks and water bottles to take up to your room, my tired kids loved this

was awesome the kids enjoy the waffles

pricing and the king sized bed are wonderful access to the downtown area is confident in door gym and swimming

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces

the personnel kinder (i wasn't informed as usual about check out time, when is breakfast, what's wifi

we were there for a concert and were able to enjoy the free parking with our room and walk to and from the

value proximity to nice park and river friendly considerate staff lots of parking good tv selection pretty clean

was a weird insense smell in the room and burn holes all over the bed spread in our non smoking

they have dirty laundry with smoke burn marks on each linen they have including on the mattress

old and abused furnishings. strong smoking odor in non smoking room. towels stained.

a group of men in the parking lot were jacking up cars and working on them, right outside motel windows

it is very dirty. the room smells like a bar where everyone is smoking cigarettes.

cockroaches, broken glass, dirty rooms, drug dealers, car caught fire in parking lot.

laundry washer and dryer was dirty

staff were not professional nor helpful the laundry smelled like burned skin and was difficult to get into

sauna was broken and very small laundry room

were fighting down the hall about laundry, and i woke up with serval bites all over my arms

great hotel would stay again and breakfast was delicious wifi was very strong

the hotel is dated. needs cosmetic work. no pool gym was closed

continental breakfast was extremely disappointing

they didn't have breakfast or a gym

bed was very comfortable, continental breakfast was no good, staff was exceptional

the fire alarm going off at 1 a.m do to kids in a room smoking a lot of pot on the second floor.

hallways had a lot of dirty laundry all over floors

the company should offer cheaper service to guest that is there more than 3 days, maybe give laundry tokens at

loud like freight train, 2nd rm had a cockroach( i killed it) 3rd rm was dirty and near the laundry

in addition, it would have been nice if the detergent was available in the laundry room instead of 4th floor

the dryer in the guest laundry room tore 4 of my

of parking for larger vehicles, the staff was inviting, the room had an awesome view, and the gym was nice too

was amazing , building is so clean and fresh , the pool and hot tub are warm and not at freezing temperatures

there was ample parking and it was conveniently accessible to the hotel's entrances

told me i shouldn t have parked near the neighboring hotel(even though i was in this hotels parking lot) they

we had a great server at the bar who was on his first shift ever

the laundry room was clean and very useful

the breakfast is excellent and other facilities include a laundry lounge to wash and dry (for a small fee) your

kitchen area floor was sticky crumbs in the chair. all else was great including the jet tub

was excellent, except the dining room was not cleaned in a timely manner for those coming in for breakfast

really liked the full kitchen setup

pool was closed the lights in the parking lot were not working breakfast could have been a bit

pool was closed but i understand why

liked parking on premises that was free

location. bar food was good value

pool was nice

having a laundry facility

the room had a full size kitchen in it. and was clean when i arrived.

clean rooms and great breakfast

and when we checked in the whole team it was for a volleyball tournament myself and a few of the kids their

the breakfast was great

-paid/laundry and vending room

is located in many restaurants stores and laundry facility in walking distance

vending machine along with ice and laundry

bed was hard & tilted to the side, everyone s laundry was outside room on floors for housekeeping

late night activity around the laundry and vending machine. drug activity

they wont give you a laundry bag after asking 10 times

also closed due to broken equipment, the second floor has roaches and the garbages on the 3 fl laundry room wasn

free parking, good free breakfast

breakfast was fine location was also fine

in breakfast if can replace egg and ham with just egg

loved the laundry facilities and room

laundry not working and not enough washers and dryers the facility only has 1 of each on one floor

only laundry was broken but accepted money

the room was large and wifi was excellent

breakfast gym and pool were nice. bed was comfortable.

yes, the laundry room by our wall and being used at 7am while we're resting

to overpay for laundry detergent only to see that the machines were quarters only

the best part was the pool is open 9am-10pm with no sign up needed

another thing was for our last day we went to the pool and of course there were other people there but i was

lots of parking. very quiet. comfortable room and bathroom. comes with some kitchen appliances!

laundry room was not well maintained

the laundry facility was very good too

laundry could have opened earlier

the property had a laundry facility

our room had no smoking sign, but this evidently meant nothing

laundry bag or pad and pen in the room

suggest that move the ice machines on first floor out to make it a laundry room

they have laundry onsite, we didn't need it this weekend, but that's good to know

laundry bag or pad and pen in the room

so i just walked to the laundry/room service room and grab towels

it was also close to the hotel laundry (or some kind of hotel work area) and there was alot of talking outside

pool and gym open

everything was clean the rooms were nice and presentable pool was great for small kids.

cameras covering the parking lots would have saved me a lot of trouble and expenses

open breakfast until checkout

hotel has a bar and pool and good breakfast

i understand with having kids, that's why i requested a room on the first floor so we won't get a complain

there would be a hot breakfast but it was not

breakfast included in the rate was great to have

extremely friendly and helpful staff. beautiful property with a great outdoor pool.

also we were in rm 720 by the laundry

the bar could be open later. a couple of waffel machines would be a nice touch to the breakfast!

the free breakfast was awesome. it was all very nice!

spacious room up to date room and facilities comfortable bed good breakfast

the kids had a blast at the pool

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

front desk clerk laundry shuttle

i loved the laundry facility as

wifi was down and i was not notified until i checked in

wonderful staff and greatly appreciated early check in as we had work commitments

terrible noise from laundry till 12:39 p

pet friendly, good location (safe area, near interstate), kind staff, facilities on site (gym, laundry)

there was a laundry facility onsite which was convenient

kitchen and laundry facilities

breakfast provided

the pool and laundry facilities are a nice plus

staff, nice lobby with amenities/food and a market, an excellent option to park with free shuttle to the airport

they also had yard games for the kids to play

free shuttle to the airport and convenient breakfast place

the kids loved the pool we loved that we chosen this hotel

loved the convenience and the bar staff was fantastic!

i didn’t like that it was so late in the night & some kids were racing up & down the halls.

friendly staff, spacious and comfortable room, and pet friendly

the bar was nice and food

restaurant on site to grab a bite or order some room service

cleanliness, room , free breakfast

authentic italian with fresh seafood also does the room service

this is the second time i stay at this hotel for kids graduation

breakfast adn coffee were fantastic loved the bacon, yogurt,eggs and waffles, the room was

close to restaurants, spa next door, highway, mps if you have a

went to the gym, neither treadmill was working

the pool and jacuzzi were both clean and well maintained

there were kids in the hot tub jumping and splashing

was our pet and not telling us anything all night and allowing us sleep in the room with 3 kids

the guy in the breakfast was so rude.

i had to purchase a vacuum to clean my suite even the laundry washer was nasty

once we brought piled up used towels to hotel laundry

the room had a slight tinge of dirty laundry on a hot summer day

the hallway outside was squishy wet (from the laundry room)

had booked a king suite for 2 adults, 2 children & a pet

traveling for a week we needed to do laundry and was so grateful for guest laundry facility on second floor

no laundry bag in room

easy wifi connection

desk staff, peta, was attentive and efficient to every detail

breakfast had a lot of variety and was plentiful

breakfast was over when i got there; thought i had until 10; ended at 9:30

the gym was small but efficient

everything was good, the view and missing breakfast were minor.

the room was spacious and the area was quiet, there were good options for breakfast

was very disappointed that the breakfast was not served by 8am

room clean, like guest laundry, staff friendly

breakfast, parking, staff, room.

complementary breakfast & the times that the pool was open

the breakfast was a good value.

no parking at night, there was trucks and trailers parked horizontally that took up 3-5 parking spaces

the laundry on the same floor

was told it probably got wrapped up with the rest of the linens and sent to the laundry, impossible as it was

breakfast was great

gym.

patient and friendly front desk service, and courteous hardworking kitchen staff

i did not tralize the distance from parking to hotel bevause i had just fractured my ankle

pool was clean and relaxing

the bar and restaurant area as well as the club lounge

was not great for my toddler kids who were splashed several times and it was

everything was great and pet friendly was great for my little pup

however if you choose to do laundry the hotel does not provide required change to use their

free parking

the ppl next to me and asked for another room they were just loud and screaming they had little kids

mon i had luggage and a pet

hallway order, still smelled smoke bc of smoking rooms on next level

use the pool or hot tub because there was too many kids in it

she was very nice and accommodating when we needed a late check out.

good location, very nice hotel, clean nice pool

we did pick a bad day since there was a bus of kids for playing sports so didn t get to use it

the whirlpool in our room, as well as the hot tub in the pool area.

restaurant menu could have had a few more simple options, like kids foods

the bar and restaurant were excellent, but closed too early. that's the only complaint i have

wish there was a better continental breakfast!

our kids loved the pool and we all enjoyed the food at the restaurant

love the pool needs some attention

old tv have modern amenities, netflix and videos games for kids improve on your furniture

was terrible too many room parties like 10 kids in hallway in front of my bedroom door

was not informed that pets welcome

no pool or hot tub access

the room was amazing - a suite really. breakfast was likewise above expectations.

fireplace living room atmosphere with tea and coffee always available

plenty of parking on site

didn t really matter to me, but i don t think there s an on site pool or gym

stayed at simsbury house several times and it is a wonderful little inn that is convenient to my kids' school

the wifi could be much better

outdated. they had wifi access but quite old tv, no charging station. coffee only, no breakfast

wifi very unreliable. coffee in lobby a nice touch, but would prefer a coffee maker in room.

early check in

proprietors were lovely and they allowed a late check out

poor wifi

has a laundry room

the shuttle driver was wonderful

also, maybe add a shuttle to the hartford amtrak station

was not feeling well, and did not have breakfast

parking was nearly full. i imagine it could fill up on a busier day.

laundry room dryer was not working properly and we had to dry twice and then the whole room filled

also,laundry was two

lots of parking; nice staff. good color scheme in room decor - greenish beige.

are amazing they are the nicest compassionate understanding family owned unbelievable they are pet lovers which

no neither ghetto style very basic wifi never worked

room card access and credit card-operated laundry room (1 washer, 1 dryer and one cycle of each was adequate)

my kids enjoy the pool, restaurant had live music and ok food.

nice spacious rooms. good wifi, good bed, everything you need is there.

we couldnt enjoy the pool with our kids bc there were about 20 kids in the miniature poor acting like wild

the pool is right in front of the lobby kept me from getting in

they have room service in the breakfast is dee-licious

staff are very nice and that includes the cleaning staff the room service crew and especially the front desk

construction on going outside my window 630am, room service knocking on door @ 8

and that the pool is by sign up time one hour only

i ordered room service and it was superquick

laundry from the prior guest sat outside for a day u til we said something about it and the body

suite size, fireplace, full kitchen, comfortable beds, hot shower, parking right at room

it had an accessible pool and is very close to the airport and food

the log for fireplace was a little expensive,and better directions on how to work it.

there was no oven in the kitchen

no laundry bag - gave me when asked a 30 gal trash

was close to the laundry room so it was always very loud

appeared maybe laundry loads were too full per load

upon room change, i was placed directly across from laundry

perfect stay spot for a bicycle tourist: guest laundry

laundry breakfast

location, guest laundry and business kiosk.

the laundry facility was useful

cooled nicely while i did laundry and checked email

breakfast was good. staff was helpful. glad you had laundry facility!

pool

parking was terrible. not enough parking. had to park at restaurant next door.

we enjoyed the location - and the breakfast and the pool.

i wish i had brought swim wear for the pool

the whole purpose of staying overnight was so that the kids could use the pool

also laundry facilities are listed when i booked it they have none

a/c was horribly noisy,pool was empty, no alarm clock, asked for a wake up call-never got one, no shuttle to

room got a double bed with dirty stained comforter, extremely noisy parting and loud music in the parking lot

perfect stopping point when traveling with a pet.

pool was close

across from the laundry; desk clerk not friendly; only ice machine in hotel not working (reported to front desk

laundromat is also close by and right across laundry mat is a seafood

the pool is never open , the facilities lack ice , laundry ,,often etc.

dated, laundry was laughable, breakfast offering was terrible

the laundry facility they provided was not ideal, the room was too small and no where to buy laundry

was sunk down on one side they ran out of laundry detergent for sale airplanes go directly

there are a number of washers and driers downstairs next to the workout room and guests can do laundry for free

free laundry

the gym was small but had everything we needed, the laundry room is attached to the gym and free machines

thank you for free laundry machines

the room we were moved to had no disposable cups, no laundry bag and i was afraid to get in the bed

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but

you have to take them to laundry room n waitvto they wash them

wifi is absolutely horrible lucky to even get one bar or 10 minutes of consistent connection also

very good wifi and pleasant staff

atmosphere depressing in bar and food poor

room service was quiet and unobtrusive

only the bar area open for meals which were not great..disappointed

it would have been great to at least have room

no restaurants were open. had room service for dinner and it was great.

pool was perfect for the kids

your mins from places to eat and entertainment, the pool is also fun for the kids

pool water was warm great for small kids. ample breakfast options.

wish pool was open kids really want to swim when we come.

location right across from the bradley airport with a shuttle

i loved the pool. the rooms were clean and the bed was very comfortable.

had an issue with lack of sleep after 1st nite due to some kids running up and down hallways all nite n then

location, pool, close to shopping and several dining options. nice, cleam and quiet rooms.

there very nice staff and lots of things to do fire pit bar dinning and swimming

the pool was warm and the pool room had a nice atmosphere

my needs, from appliances in room ( refrigerator, microwave) to well stocked mini mart to guest laundry to indoor

also the staff at check in desk went and got a laundry bag for me as there wasn't one in the room

the kids woke up too early. lol

close to airport, van shuttle so easy with little wait time both & back

to bradley with a shuttle to the airport

i like that there was a guest laundry facility on site

continental breakfast could ve been better; more variety

wifi barely worked. there was only coffee, juice and energy bars for breakfast.

wifi was being upgraded during my stay, and, as a result, it was working intermittently until that

wish there was a information brochure in the room on how to get the wifi connected

had an exercise room and a laundry room to use also

clean washcloths were placed in our bathroom (we had hung up the towels we had used to save on laundry for the

close parking

they had a decent selection for breakfast

vending machine for beverages not stocked, wifi on floor 3 not so good.

we booked our stay it was for a lengthy time and it was advertised that there was laundry facilities on the

pool room and breakfast

bar staff friendly and king

new hotel. very nice. modern+fresh. breakfast was minimal, but ok due to covid.

they have a couch with a pull out bed so convenient if you are traveling with kids

most of the facilities are shutdown including the lounge, the restaurant and now the laundry area

laundry onsite is convenient but you'll need to bring quarters

need fix new carpet replacement of smell and laundry dryer need be more expecting of heat that'd

the maid service. the laundry facility and the fact that we had ants and encountered a roach

laundry and exercise equipment in operational for indefinite time

i wish they had a taller toilet seat. when my little kids say it's low.

was excellent service and clean and fit for a comfortable stay. also a great breakfast

easy to find- clean rooms-quiet- plenty of light in the spacious parking lot

we had a big group with lots of kids so everyone was very disappointed

good variety of breakfast, kids and adults were satisfied

the laundry carts were in the way of the doors

the hotel has an indoor pool, gym for working out, offers wifi and has parking

breakfast customer service clean room pool was fun

the hotel has an indoor pool, gym for working out, offers wifi and has parking

the hotel has an indoor pool, gym for working out, offers wifi and has parking

next morning i took one of the plastic liners out of an unused garbage can to use to put my dirty laundry in

staff very friendly. bed very comfortable and pleasant cleaniness in room. on-site guest laundry

hotel smells really good, affordable laundry that works great

they have a laundry and machines are reasonably priced

clean facilities, free breakfast, and the vending machines and laundry facilities are very

there were laundry machines

looked like the laundry just got done

place smell bad and other guest were loud.... laundry is not clean

wifi was very bad

it is also a let down that wifi is not free

and a hook for your laundry bag

the laundry room was unbearly hot. ran out of tp one day.

enforce the mandate wearing of the masks inside wasn't being cleaned after the large groups of kids where in

different levels that confused us as to where we parked, which floor to access for the rear parking lot

staff was friendly, the breakfast was fantastic, the pool was fun, and the room was comfortable

lots of parking, close to the highway and bradford airport (15 minutes drive)

we had a no-smoking room, which was fine, but two nights of our seven-night stay, there was a lot of tobacco

trouble with the wifi, a bit far from everything

it was a non smoking room but reeked like a bar and cigarette lounge

reflection on the property itself but,in the rear most of the facility in the parking lot & 2nd floor hall they

bugs, laundry was dingy, called about a bug being in bed

some of the back parking lot landscaping could have been better

parking was not convenient

was incorrect they helped straighten out my reservation - the hotel had a great gym and pool facilities - the

friendly staff, nice gym, perfect breakfast

clean, comfortable, welcoming staff, easy parking. bar & restaurant has amazing food and drinks.

too), you can t pay for those chargers in the garage)) but, you have charging stations on a parking lot

we were also able to use the pool and exercise room in the double tree next door

breakfast was not great and the coffee was awful there was no half-and-half or liquid cream for the

excellent breakfast. clean room. good pool.

the only bad thing i have to say is that their laundry facilities were not working.

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

the wifi connection was horrible.

uart) saw us being confused and when we explained what happened, offered to re-open their kitchen/dining area

they have a nice bar and the breakfast wasn't bad at all

lastly, our particular room was near the pool, so there was a noticeable smell of chlorine and mildew when we

was not cleaned on the only day when i was returning there that evening (perhaps a maid mistook a room service

$20 per night for free wifi (how can it be free if you are paying a destination fee

bartender at the end of the night could not provide my son an itemized receipt for his bar

the only thing i missed was laundry facilities

no laundry facility. towel service every other day unless you made a special request

breakfast was not included.

very clean and convenient, reasonable price. nice bistro and bar on premesis.

noisy guests in parking lot and hallways at 2am midweek

one washing machine out of order in laundry room

we also used the laundry room, which was very convenient and efficient

laundry room exceptionally clean

kids spent hours in the warm salt water pool

can be noisy in halls and in rooms above, pet poop seen & reported in hall and rug on 2 different floors (quick

she helped us with the check in and also with a late check out

, and i like the fact the hotel have a pool and my kids was able to play basketball

location, wish there was walkway to cadillac ranch. we went through back in muddy parking lot.

breakfast was very nice, with several healthy options, plus a mini waffle maker for the kids.

the size of the room was great . breakfast was decent and the staff was very cordial helpful.

it has a pool, fitness center and laundry

location.?free parking.?breakfast

everything was great. comfortable bed. clean. pool area great

pool spa gym

early check in ( hilton honors) was the best perk because we travelled a long distance

machines broken coffee machine broken laundry broken bathroom door broken first room had standing water puddles

the laundry room wasn't free to use and only had one washer and one dryer for the whole block

it s quiet, good location, had laundry room

didn't like that for a smoking room there were no astray and they wanted me to leave a $50 deposit when it wasn

not strong enough wifi to stream with roku device

close proximity to restaurants and stores. laundry worked great.

the location has handicapped ramps, an interior courtyard of sorts, and a laundry room

the motel has a guest laundry room, with some vending machines

run down, no wifi, cleanliness (lack of)

also the wifi signal was so low

expensive to do laundry but the machines all work and actually hold a large load of laundry

social service residents took up entire laundry for entire weekends

laundry on site

dirty all rugs were never vacuumed the vending area in the laundry area was filthy never saw stuff wiping down

had to ask staff to clean the laundry room snd washer before i could use it

no laundry facilities on site and no continental breakfast even though some websites indicate these

being able to get a smoking room was nice

the place is tired looking. the lobby and parking lot and hallways have zero ambiance.

like the location, very close to my work and there was always parking available

the original site i looked at says that they have a pool but they do not.