no wifi and no instructions for parking if arriving by car

friendly staff with 24 hour reception and room service

kids loved

no bar open in the evening that i could see.

hard pillows but i m used to feather, no room service but it s not a massive hotel

no pen,laundry bag, any toiletries

our room apposite laundry room, bit noisy.

liked the room and the bathroom and had all facilities our bed was decorated for us with red petals n swan made

modern property room service ohh my god quick gorgess and fantastic breakfast

modern, clean, wellness / spa access added bonus

very near to wembley part metro station, only 2 minutes walk, plenty of shops for quick bite, laundry, dry

and laundry service is a bit more expensive than out of the hotel but that's usually to be expected

but they have laundry service

wifi having decent size tv screen close to tube security at lifts good breakfast little biscuits in

it was perfect for us and had a small kitchen, of which we only used the fridge and kettle

also if you are looking for a pet friendly reservation this one was bit overpriced

rooms are not soundproof and there is no room service though it's advertised

staff were friendly and helpful, wifi was great and so was the location

wifi extreemly slow unable to stream, no regular tv channels only thing i could find was someones

criticism is the wifi wasnt to good in the front room i stayed in maybe a signal booster might help apart from

ample parking across road

is not comfortable, two mattresses tv has poor connectivity to wifi and h3nce hardly channels to watch

parking, clean, staff was very friendly

free parking, wifi and nice touch with tea, coffee and biscuits in the room (really nice touch)

lovely people, parking, amazing location

maybe the loud laundry vehicle under my room at 4

the receptionist did suggest they may have come in through the window as they are backed up to laundry mat but

the people who deliver the laundry (outside my door at 4:20am) we re making such a noise conversing and

bed was very comfortable we had a great sleep, there are tea/ coffee making facilities, a mini bar should you

friendly helpfull staff great breakfast plenty of choice .

room was located in the basement near the laundry room so when we checked in (4pm ish) and we were shown to our

no wi-fi, no restaurant, no laundry, no room service , no kitchen

room was an exclusive king room with spa bath and tv in bathroom

staff really friendly and helpful, and food in the bar was excellent and breakfast was amazing.

wifi wasn't connecting saying i had to put in some username and password which i didn't understand

same breakfast everyday laundry services expensive

, 2-3 pounds one way by tube using contactless), unstable but satisfactory wifi and

wifi was insecure, i could not connect my work laptop, thats how unsecure it was.

had no record of my booking at 11pm and when i eventually got the room keys and dragged the kids around there

had no record of my booking at 11pm and when i eventually got the room keys and dragged the kids around there

not a large variety of drinks at the bar however its what you expect.

the breakfast is buffet style hot english and waffles for the kids

great staff, great wifi.....nice and clean

nice style and design details, very welcoming staff ‘kids friendly’ breakfast was incl

did not have item on room service menu available

high laundry price.

a very comfortable stay, the room, breakfast and overall service is superb

it was welcoming, room service was excellent and it was quite luxurious

i just wished we had enough time to use the gym etc

room size, room service, cleanliness.

sure if there is room service, but would be nice if one doesn't want to leave the room for a day

free parking and wifi

free parking which is always a bonus

wifi can t reach the first floor, i had to buy extra data for my travel.

both the open and secure wifi kept dropping.

large tesco right across the road and the free parking on hotel grounds is always a great addition in

they didn't have laundry

wifi is excellent speed and great for streaming

no much for my son no kids menu had to ask and given list on piece of paper

comfy beds, very good breakfast and comfy room with fast wifi and most helpful friendly staff who made our stay

great value! large comfy bed, powerful shower, free biscuits, free wifi and parking.

to a small apartment, loaded with the latest tech, multiple tv's and even a washing machine for laundry

no laundry service available. no breakfast option.

feel the corridors could have been a little tidier, for example they seemed to be laundry lying around all of

would leave dirty laundry, cleaning chemicals and rubbish out in the hallway

a few local shops & pub which does great food, although hotel does have bar & japanese restaurant

laundry would be a nice option and perhaps rotating the breakfast options

was the same no on-site laundry front desk could have a list of restaurants available in the

had hoped that the bathroom would have heated equipment to dry laundry or towels

the lack of self-service laundry facility

wifi week at the superior floor.

there was dirty laundry in the corridor as you had to walk to your room

they will charge you fortune for laundry

we stayed there with family (two young kids) and enjoyed our trip to explore london's

hotel was beautiful gym was really great and top.deck area was fantastic

the kids menu not a big variety of food for small kids.

laundry fee is high

the staff was friendly, room was nice and the breakfast was good

was good, clean and comfortable but unfortunately the tv didn't work which was the way to order room service,

room service was very good, and i will definitely book again

was great the staff were pleasant and very helpful the place was clean i enjoyed the gym

bathroom dirty, ground floor bedroom window didn't shut properly and was right by the outdoor laundry, no privacy

wifi would have been good, but to be fair i was aware of this beforehand.

bathroom, clean towels kettle, fridge in room with everything you need for a decent continental breakfast slept

we had a continental style breakfast, and it was just right

no wifi possibility

great breakfast included comfortable rooms, clean, quiet , good coffee, even a dry cleaner/laundry across the

i think it slipped through from the laundry company and just got missed when making the bed up and probably

), the staff are very friendly and helpful, breakfast is top notch and the ealing comedy there is quirky (in a

extra mile of decorating our bed with towels shaped like swans with rose petals

they accommodated my request to add flower petals on the bed and did a fancy design with the towels

the room service was nice and quick and the whole check in and out was smooth

room temp is low. wifi in morning slow

the wifi in the room was not stable enough for a zoom meeting

when i booked it said there was a bar but it was clised

if i could improve anything it would be that the bar remains open later (although not too much of a problem as

no laundry

quirky touches laundry room with iron. 10 early check in suited our needs :)

no hot water in the shower - breakfast not very assorted - no laundry service

a laundry room is available, but that feels like it s creating extra effort for the traveller

during my stay both times he was able to accommodate the early check in for me

hotel good amount of parking friendly staff clean comfortable bed good facilities welcome

only 4 parking spots so not guaranteed, but we parked with no problems

2 minutes from the gym and 10 min

the wifi was a little poor

we were given helpful advice re parking to minimize costs

no one had a solid answer on price and operations of laundry service

the bar, we couldn t drink their, beer terrible, corridor, bags of laundry in the corridor, from when we got

a four star hotel we expected their to be a laundry service and room service

location very close a supermarket, fastfoods, laundry, and rail line

the hotel forecourt was blocked upon my departure by a skip and a laundry truck unloading and loading linen,

they do laundry but it came back damp and smelling of cigarettes

untidy interior with laundry bags and too much clutter that should

english breakfast was simple and delicious

nice and hot breakfast served in a tray the

our pet was very comfortable and the staff provided with everything we needed to make it so

of laundry self service units(pay and use) like the ones in singapore, lack of variety in the

when you wake up in the night gasping for a drink but know the bar would be closed

great location, lovely staff nice modern clean rooms and breakfast fab

wifi was a little hit and miss to get it set up

very helpful staff and well equipped rooms which were comfortable. good bar service .

really friendly and helpful service. staff in the bar and club were really lovely

location was great, staff friendly and welcoming & the restaurant/ bar area is an absolute

free wifi although signal wasn't always great

facilities that were offered are not actually their e.g. room service, was none

unbelievable bar restaurant area

have stayed many places over the globe and in london, easy to get to, easy to use as base, great parking, very

kitchen to offer even sandwiches

, snacks and drinks in room, nice coffee and tea (nespresso), a bar in main building, room service etc

plenty of free parking.

heritage setting with no traffic noise but so easy to commute and ample parking

and toast no butter no jam no cups for the coffee or spoons no sugar 15 was refunded and 3 room

no room service, no food after 8, limited menu before then, buffet

the restaurant is closed permanently and there only limited bar food until 20:00.

there is no room service 3

room service and breakfast

it was down stairs and was dark and the stairway and hall was littered with laundry etc

laundry room was a bonus too

was next to the laundry which gave it a chemical odour the entire time we were there

window opened to the laundry room in the hotel and the bedroom window was next to the smoking area so from 9:4

nice clean rooms, friendly staff! but bad wifi connection :/

wifi was very poor which was a bit of a problem

my husband and i traveled with our three kids, and we loved having adjoining rooms

great value for money. free parking, staff were excellent. 5 minute walk to tube

room service could have included new bottled water daily

for our night away as went to see a show in london, easy to drive to as just off the m1, parking at the front

was no laundry available so we had to go to one nearby

provide more services like laundry cleaning, slippers and higher quality toiletries in the room, more channels

laundry facilities on site were also helpful

no laundry facilities or laundromat close by

no laundry or local laundromat. no hooks to hang things on , no bowls for microwave.

the room was tiny, you can barely walk next to the bed and there's just enough floor space for one suitcase

location, cleanliness, number of bathrooms, linen, bedding, towels, kitchen, terrace area

bar with smoke and drinks on one of the floors

the beds were comfortable, and we particularly enjoyed the shared kitchen and sitting area for breakfast

we were able to prepare our breakfasts in the fully equipped communal kitchen and eat them on the lovely sunny

great value for money highly recommend great bar and restaurant offering amazing

efficient staff and excellent location only a 15 minute walk to ruislip maori where there are bars,shops &

breakfast because was included and i didn’t got egg or some kind beans toast .

breakfast good. location excellent

breakfast is what you would expect for a continental breakfast

towels left in the bath for laundry were ignored on one day - but towels hung on the door pegs for re-use were

my first time checking in a hotel with no fridge, ground floor with laundry area window view, dark corridor

cost us 121 for a load of laundry, incl 4 each for my wife s smalls (i could hold 5 pairs in one fist

laundry is quite expensive, but we found a lovely self-laundry place a few steps further along high

we enjoyed a snack in the bar area

i was sleeping at 6 am start a really bad noises i think from laundry i couldn t sleep

great laundry facility right next door

very close to local amenities (tesco express, convenience stores, coffee shops, pharmacies, laundry services,

staff were friendly, but the rooms became very stuffy with no windows, and being placed under the laundry room

there is laundry next to it and also the gym, opposite there is tesco and walking distance to cafes and

get

good value for money, clean, very helpful and friendly stuff, the complimentary breakfast items in the room

free wifi was a bonus and staff were really friendly we have booked again for march

very great breakfast. at least better than premier inn.

wifi not working in room 14. milk and juices are out of date.

we immediately asked about laundry service when we arrived, as we would be in europe for two weeks, and the

good room reception and bar 24/7 good location clean

i let the hotel know that i was bringing my small dog - as the hotel is listed as pet friendly, and was told

did not like these kids that hang around outside

room service was only drinks & snacks

no 24 hour room service

hotel was so clean and staff were so friendly the use of the pool and sauna was incredible kids loved it but

in, there is an open plan reception which is confusing and looks untidy, booked an early check in but they weren

and the surprise for an executive suite and late check out was amazing

free hi speed wifi and great location

gym room and laundry room too dark

and laundry facilities were easy to use

a very modern facility. gym. free laundry facility.

together with included gym and cheap laundry facilities, and breakfast buffet, the adagio brentford ticked

wish there was laundry in unit

and banytynes health spa was very poor

of our very expensive new years eve stay and you have to leave the hotel to use the bannnantynes pool which was

reception staff were friendly and helpful, the attached spa facilities and restaurant were both lovely to say

just wis swimming pool was in same building

we were not told that the hotel had a swimming pool which is a great shame

it s very comfortable to have a kitchenette in the room and the laundry facility on site

home away from home, brilliantly located and offering everything you need, from a cool bar scene, laundry

pool and gym, good value, clean comfortable rooms, some very good and convenient extras like laundry room and

excellent position and cleanliness, laundry fantastic!!!

loved having laundry onsite as well