didn t like the ice machine out of order no cheese for eggs also the dryer for my laundry took 3 hours to

the hotel has laundry facilities, which is very convenient for a long-term stay

there is a coin laundry right behind the train station so it s like 8 mins walk from the hotel

need nicer towels or use better smelling laundry detergent

property, a few workers reprimand for smoking on the propertylaundry area is in basement easily accessible from

a chair in the laundry room would have been appreciated, as well as a rolling basket to transfer clothes to

nice hotel, good breakfast. has a peloton bike in the gym!

breakfast of just ok, and location was great.

t put out- we saw other guests who knew walk away with them- which started discord with the kids

selection for breakfast was great

laundry facilities

parking surly desk staff disgusting hallway carpets coffee at breakfast luke warm at best wifi very slow to

only bad thing was that the dryer in the laundry room was not working, and i had to take a load of wet clothes

room was on the first floor facing the parking lot and had to deal with the car lights

parking was awful

breakfast was very. nice to have shuttle service to jfk

the airport shuttle was punctual and convenient

laundry machines are out of service

wifi was very slow

wifi kept getting weak and going out

it was very uncomfortable since i was travelling with kids

several choices for continental breakfast, no microwave tho

was great, the bar man, german, was an excellent chap

even the parking attendants where super friendly and helpful

the pool area is nice ( a bit small) and the gym is a bonus

the valet parking was easy and super friendly

room service was very good and super quick

understandably out of the hotels control, there is only street parking and becomes very congested in the summer

had the gangster feel white decor and a bar and restaurant on sight near were we travel frequently i would come

didn t like the parking situation and the breakfast could have been better

no channels at all, no wifi, no parking at all

parking is hit or miss, especially on a weekend

just wish you had laundry service

open the window for fresh air - no laundry facilities available - cost of bike rental - no umbrella for the

we had a view of the laundry room and rooftop

location, atmosphere, roof to bar is a must.

clean, close to beach, good bar and restaurant, friendly staff, kids friendly

there s an iron & ironing board in the room & a guest laundry if you require one

free breakfast in the morning, laundry in the hotel and a late checkout at 12pm

at the end of the hotel, it was very quiet and no noise issues, except for people using the laundry from 2200

staff, breakfast, laundry machines, location, shopping, food

laundry facilities and vending

just the location and laundry

the gym is average and good enough to do normal training

parking

room service took a long time to answer and the food was so-so (french toast was dry - considering

we loved the pool.

only negatives is there was no change machine for laundry and the machines took quarters

i enjoyed my sent me & my kids n husband we had a good time

i enjoyed my sent me & my kids n husband we had a good time

kitchen and everything i needed

if it wasn t for the waffle maker (which is a novelty) then we would have struggled with the kids

elevators were broken. laundry room was not usable. wish hotel was more updated.

laundry was out

pet frriendly short drive to the mall

kids loved the make your own pancake

at the front desk was very friendly and accommodating with regards to early check in and room availability

in this time of covid having a kitchen was very helpful

we enjoyed the game room( ping pong table and pool table)

had a suite that had a terrace that leads to the pool

big rooms. nice, spacious pool.

not connect me to main desk for late check in questions and wished hotel guests had separate parking was hard

was able to work out, do laundry, eat breakfast, drink water and coffee and have a comfortable room

property has a few issuses like there is a guest laundry but it does not function

but: pool didn t have towels lobby didn t have a laundry soap for sale

the breakfast plentiful and decent. there are laundry facilities on site.

the washing machines in the guest laundry could /should have been cleaned

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close

very relaxing get away excellent job laundry, more than enough blankets, pillows, towels, very clean - what

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

laundry room had more than half of the machines needing repair.

using the laundry facilities was not easy as it had to be done via an app.

it was found in a laundry chute wrapped in a towel

no hot pool. laundry was out of service. one of the elevators wasn t working

to do laundry however, couldn t because the washing machine had mold all around the rubber

they had a laundry room with coin-operated washer and dryer, i felt that was very

bar hours should be extended if patrons are present

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very

breakfast but not varied; it might be an idea just to add/replace one or two items per day

i didn't have breakfast because i had other meal plans that morning.

i was a bridesmaid and was not provided any early check in, not even 30 min early

entire hotel smelled of fabuloso , when we arrive there was pee on the toilet seat we had to call room service

laundry room out of order ( necessary for us as a family of 4 with an infant )

i smelled something in the self laundry room.

(if i m correct) sad that you can t do laundry on the

it s expensive, the pool is dirty and the laundry room

the daily housekeeping service. on site laundry facility.

try to give my kids a bath and the stopper in the bathtub did not work

there's not much to do in the hotel when you have kids.

the beds were comfortable and the kids enjoyed the pool. i enjoyed the hot tub.

the pool spacious room my room heat was broken they immediately reroomed me it was great

breakfast bar looked good (see what i disliked to see what i said about

laundry facility but the washing machine was messed up and after having maintenance repair it they

laundry facilities

the hotel bar and the layout of the room.

quietness the food and the gym i didn't get a chance to get in the pool but maybe next time

the fire pit in the back was nice and the bar but the rooms.

the area being one of the most notorious there is no availability of simple things like in-house laundry, no

no laundry facilities

no laundry room at hotel! the only thing that was missing!

no coin laundry..

the business centre was great and the gym on site

nice bed. good wifi

free wifi and comfortable bed-

felt like a jail cell, colour scheme left the room quite dark, location opposite laundry and reception meant

the wifi was slow

parking issues all across the board

no parking except along the road

no where to eat within walking distance, no car parking

there were no laundry facilities.

clean room and bathroo, late check out, possibility to adjust the temperature

accommodations were made for early check in. we traveled a red eye flight and were exhausted.

laundry

wifi never worked

wifi was poor.

vent, ac and plumbing was noisy but after complaints it was fixed same day the wifi does not support whatsapp

the wifi kept going off.

i used fitness center every morning and was able to do my laundry before leaving

they also have self service laundry, that unfortunately has been broken at the moment we needed it, but it was

desk didn't have quarters for the laundry room, had to walk to the gaa station

i like the gym laundry area and the staff.

hotel had everything you need, comfortable bed, the room was very clean, it has a gym, laundry room, you can

a laundry service would also be a plus for the guests, as well as vending machines for each floor

there was no laundry on site which was very inconvenient

no laundry

no microwave available or laundry service which is what i looked for when booking

wifi - not secure and did not appear free

the location, late check out, airport shuttle, laundry facilities, & the breakfast!!!

that it had a customer usable laundry on site

practical hotel with laundry room in the basement and kitchenette in each room

there is a fitness area and even a laundry room which is great

the breakfast had a great variety and replenished, kept fresh and very

no laundry .

the laundry has to be done at the radison hotel next door

the shuttle driver and check in experience was good

shuttle to the hotel from the airport required us to notify hotel when we were at the pickup point

the room service food was excellent

the laundry

no room service.

there was no information pack in the bedroom, there was no room service

helped me get a cab for flight the next morning since i missed the shuttle to the airport

up at jfk shuttle point was on time

location great. very clean. self-service laundry fabulous.

laundry and distance to jfk

friendly staffs. breakfast is good. laundry available is important

breakfast, guest laundry facility, clean rooms, friendly and courteous staff.

great rooms, fab gym although couldn t use peloton in gym as not set up correctly

hotel didn t have micro oven first of all, to use wifi, we have to literally come down to the lobby from

breakfast - apple juice was a good

breakfast to go is available but not vegetarian. more vegan options can be added.

breakfast was not outstanding . location was however ideal

we didn't try the breakfast

breakfast is standard as you d get in a best western or holiday inn express

great breakfast. excellent beds and clean room

it was clean comfortable and great atmosphere the breakfast was decent and i had a gym to work out in my fiance

breakfast is simple but standard - coffee, waffles, scrambled eggs and sausage, bagels, yogurts

the gym is fair suitable if you mainly use a treadmill

the restaurant and the bar! also they don t have a laundry room!

there no laundry

we booked in may for september for a king suite with kitchenette and pull out sofa

also got room service from restaurant downstairs and the food was ok not excellent

is no wifi inside the room

no inhouse laundry facility.

lift and parking area doors had seen better days no laundry facilities

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

you have acess to a small gym in the hotel across the street

to upstairs parking was tight and not easy to negotiate

great breakfast, room accommodations and amenities

the staff were very friendly and the free breakfast was absolutely amazing.

did not appreciate the inconsistency with the breakfast buffet one morning was full of options the next not so

clean, comfortable, quiet, good breakfast.

parking.

they have a 24hr laundry room

even after the fact i got billed additional charges for something called enhanced wifi when booking

poor wifi in the room.

super clean, great room service and super comfortable beds

bar barely had alcohol and closed very

laundry area, needs addition washer & dryer as well as a small folding area

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

was unable to connect with wifi and had to call tech support for the property

the gym was available for free

breakfast was pretty great

sent in laundry but the office didn't turn it back after two business days

parking was confusing a bit

the property had a casino and a coffee shop and a great gym

t even know about food court or even the casino

room was beautiful it was close to the casino and it was quiet and also clean nice view of

breakfast was very good, bed was comfortable, staff was friendly and very accommodating.

more salt and sand on the ice outside, in the parking lot would of been

the larger tv in the bar area needs updating big time

room service is way too expensive

excellent buffet breakfast, easy parking, could not have been better

parking and the restaurant bar was horrible

breakfast was convienent

location, right on a very trendy happening block, near train, great park for kids one block

was no breakfast or room service

does not close fully leaving you able to hear the noise from outside which was a bartmiza and the kids screaming

kitchen was empty

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

loved the lobby and bar area, had lots of options

safety bar needed on the shower wall, not just in the tub

found ants in bathroom and there was dirt in kitchen sink

parking laundry service staff

kitchen laundry

to do laundry so i needed detergent so i went to front desk and had to wait a half hour before someone

the man at the front desk was very nice, seemed to be doing laundry which is located right behind the front

quiet area. laundry room. clean room! fridge and microwave. hot water.

happened to stay room where some kind of laundry machine running like noises all night

restaurant and coin operated laundry on site.

great gym and pool. convenient laundry room. useful shuttle service

the room was very clean, and the laundry facility was great very useful as we had to stay for a few days

wifi wasnt working. the front desk said they were gonna send someone but nobody came

room was very clean, room service staff very nice and friendly

didn t have room service for fresh towels

really loved the wifi best internet access i've expirenced at any hotel sometimes a little buffing but overall

no pool no continental breakfast

also, during our stay we left the kids in the room when we came back they said a random stranger opened our

breakfast was just okay

breakfast was ok but could have a few more choices for breakfast

need like a bar or snack area

wifi worked for an hour on my first night then stopped until the 5th night

very large rooms and free airport shuttle to

where nice and clean and very quiet, the room service had very good prices and great food selection, the location

location to citi field/subway. no pet fee.

the staff were amazing!! kevin the shuttle driver was just the best!

the shuttle that took us to airport!!!

sink in the bathroom had a crack in it and the soap bar wrapper was dirty when we first went in the bathroom

rooftop bar was very nice but the outside couch i sat on was very dirty including long strands of dark hair

i must mention that sheikh working as shuttle driver / reception was extremely helpful and went above and beyond

breakfast ended at 10 am on sunday. we overslept.

* excellent location * small living area in the room was great for a small family * the small gym did what it

had provided more amenities such as ice machines and bottle filler water fountains and maybe a laundry room

sadly they don't have laundry service

the bed was comfy and i loved my view, also, the free wifi was good

what is great about this hotel you have 2 restaurants, a rooftop bar and a shrimp restaurant i believe

no early check in

i stayed in had a busted door knob to bathroom, but the room service cleaning staff was excellent, diligent and

about the wi-fi they usually give me the pass word when i pay but no wifi was giving to me to sign in into it

hotel has wifi and free, but limited parking

was in poor condition room was not clean up or change sheets next day after requesting front desk room service

able to connect to the wifi on my computer, even after multiple tries, asked the staff about it, but nothing

to say except to wish for a self service washing machine because we struggle to look for the laundrymat

free wifi spotty and quite slow, sometimes unable to connect to internet even after wifi

it is not fancy or modern but has the basic things you need like hot water, wifi, access to an iron and blow

housecleaning didn't wait til we were out of room, wifi internet wasn't working at all

limited connectivity for wifi. no breakfast

pool and spa very nice

just wish the pool was open but that s ok

they had a shuttle service from lga that picked us up after we landed dropped the ball on getting us back even

pool was great

they were wonderful with the kids

bigger rooms more than expected, italian connection, polite staff, nice lobby, facilities of gym, laundry,

it has a laundry room, only 4 us to clean and dry.

the change machine in the laundry room did not work

changer at guest laundry did not work and they did not fix it after my complaint

hotel has self-service laundry room which is convenient for long stay customers

they gave me early check in at no cost and we're very attentive to answer any questions

location and cleaniness, downside is no free breakfast. i would definitely stayed again

accommodates late check out for free

the hotel offered good television services, wifi as well as office for using the computers and printing your

restaurant and bar facility closed on a sunday

the breakfast was so good and the waiter (can't remember his name), he was awesome too

i did laundry - $3 for wash, 3$ for dryer - no soap was provided so it should have been free

laundry on site

the hotel s laundry facilities were out of order when we tried to use them

few facilities were not functioning properly, such as the atm machine on the lower floor near the laundry area

separately for laundry and the gym isn t well stocked very barebones

laundry

i like the laundry room and continental breakfast was great

wifi want working in the rooms for 2 out if the 3 days we stayed

really nothing bad to say about this hotel besides not having a variety selection on breakfast, but overall

they provided free early check in

friendly staff- great breakfast- good coffee- comfy rooms- hot tub and pool- everything was clean

the continental breakfast was very nice

breakfast was great

nice, clean, new hotel with anindoor pool and jacuzzi.

breakfast was plentiful and food replaced as needed