the air conditioner was awful. no laundry room

not what i would consider a breakfast. maybe some toast or dry cereal would be an improvement.

breakfast is pretty sparse and there's no place to sit if someone else is using the one table

the outside was dirty. no pool. no extras. very minimal breakfast.

did not stay for breakfast had drs appointment early in am very clean and comfortable will be staying again with

allowed early check in. assisted with tv

the staff was most excellent and they helped me out a lot with cleanliness and laundry among other things

good wifi access

to be fair, guests of the hotel can use a larger local gym just down the streeet for free

pool smelt very strong of chlorine

nice room with comfortable beds. swimming pool was warm. very clean. good breakfast.

person walking around in parking lot when we got there, late that night and in the morning when we left

musty smelling hallway leading up to room from back parking

there was a strong smell of smoking through out the building

we are not smokers and asked for non smoking room, yet smoke was in the entrance and the hall and even up the

was hair in the breakfast, the hotel smelled like moldy laundry, and we got bed bugs from there

parking lot should be twice the size of the current one, which causes the lot to fill up much

were great,and there's a food truck in the parking lot so if you want a snacks is only steps away

in the parking lot walking all over the place kinda made a girl with her daughter feel unsafe

the free breakfast isn't anything to write home about, but it was adequate for a quick bite before check-out

the had a gym, vending machines, even some old arcade machines

very friendly staff. breakfast had many good options.

spa tub was clean and the room was

impression, was the back parking lot had 4 or 5 junk vehicles that either had flat tires or jacked up vehicles

it was cheaper then most hotels, had breakfast which was different way of doing it because of covid but was

hotel states online that there is an onsite laundry facility and while i was greatly appreciative that the woman

room smelled. small tv. no laundry bag. old towels. terrible toilet paper.

room wasn't completely clean no pillowcases on pillows had to ask for them at the desk no laundry bags looked

and employee was so loud dog laundry at midnight

great location. not busy. microwave and fridge in room. laundry facilities available.

only one ice machine. hotel looks dated, no laundry soap.

sounded like laundry spin cycle

said 'we put two of everything in your king bed room' as if they are really worried about the laundry bill

though there were corona virus restrictions regarding breakfast, a bag breakfast was furnished and had a good

pool area was great for the kids

great location for near mystic lake casino. good bang for your buck.

pool not working

the yogurt was just the trix, full of sugar kind, which is fine for kids but i'd prefer something more healthy

not a thing. we asked for room close to pool and we got it

manager happily changed our room to an area away from the pool and a number of happy, but loud, kids

laundry room is coin-operated without a coin machine, and the front desk can't make change on the

the room was very cool with the ice machine, fridge and laundry basket.

laundry area smelled like mold or sewage when in use. the smell filled the elevator area.

easy access to 169, and the muddy cow sports bar in the same parking lot

great hotel. loved having a kitchen in our room!

full size fridge and even cooktop and kitchen sink (which i had no use for as i was just there for a night's

my room had new carpet and granite counters with a new kitchenette

the laundry room was very dirty

laundry hanging from balconies

waiting for towels until the next day because laundry was not done

not sure if they don't do laundry or what

wasn't able to get extra blanket overnight. staff didn't have access to laundry.

the kids had a great time in the pool area and loved the waterside

the kids had a great time in the pool area and loved the waterside

no life guards are available in the pool area . kids are double when they slide.

water slide and pool for kids staff was awesome very new remodeled rooms fresh carpet!!

the in room hot tub did not work properly, and the fireplace in the room also did not function, which was

asked for the quietest room and got one that backed up to the guest laundry and ice machine

close to casino. clean

we will stay here again & again when we head down to the casino

parking spots are close together

location, breakfast and size of room were great.

laundry is more experience than that at best western

the pool is pretty small.

the parking lot

food served during continental breakfast was very good

pool as well for kids

they have a ice machine, vending machine and laundry service on every floor which was a nice surprise

hotel was super clean, comfortable and has an amazing complimentary breakfast

staff willing to go the extra mile to create a pleasant stay, location, price point, morning breakfast was

rooms are large to fit 2 adults and 2 kids

pool and hot tub

we had a beautiful room, overlooking the golf course. it was romantic, fun, beautiful!

room service menu is very small and they don t run 24hr

although we didn't order room service, their menu was to die for and the prices were reasonable

love the availability of the shuttles to little 6 casino

valet parking

would be nice to have a few more breakfast items

also, the curtains in my room didn't fully close, and i was on the first floor facing the parking lot

didn't have breakfast there.

i would have appreciated some fresh fruit on the breakfast bar but not a big deal.

breakfast for on the go was good. good coffee...

the pool was very

parking is terrible

no shower in pool area

breakfast was very good and you was hot

clean, friendly staff, great breakfast

of dirty laundry and garbage were still in the hallway till 6pm waiting to be picked up

breakfast great!

no overnight room service

location, good breakfast, kids loved the pool

part of the experience was dampened by the obnoxious kids across the hall, too, so it may be better a different

laundry room in the main building was nice , staff were very nice

the pool was tiny

kitchen in room. amazing breakfast. nice workout room.

the kitchen had all the things we needed for our stay, it was nice to have those added amenities

pool was closed (broken

pool was an outdoor pool

had it all - courteous and helpful staff, comfortable and spacious rooms, a quiet setting, easy parking, and

outdoor pool, breakfast was great, the kitchenette in room. cleanliness

the kitchen and separate little living space was totally unexpected at the low price we paid

wonderful breakfast. privacy. large rooms. great staff.

room was right across from kitchen and laundry room and close to front desk

plenty of parking space

parking lot needs a better layout. and guest needs access to water.

in a simple words, we like this hotel, morder, new clean. breakfast is good. parking is easy.

the breakfast was great and the service was excellent

laundry option

no pool no laundry breakfast outrageously priced

the pool door had been open all night my first night so the next day it was bugs in the pool and the

breakfast

some things closed i would have liked to use like pool and fireplaces

no laundry facilities

out just cus it was raining a lil out, desk chair looked like a dog chewed on it, no hot tub or laundry

that they don t have a laundry machine s specially when you stay with a kids

microwave in the rooms and going outside to do laundry

laundry facility options and staff suggested we talk laundry to a neighboring hotel and use theirs

there was laundry, office area and workout

kid friendly. has a laundry room.

well as the hot tub and there were plenty of pool towels available i stayed with my husband and kids for 2 nights

great location and the breakfast is amazing! kids loved the pool.

it is very clean, updated recently, wonderful breakfast choices, and a nice pool and hot tub

it was also really nice to have a pool, hot tub, workout room, and laundry room

breakfast is great and having the laundry was really helpful

of free parking the facilities in the hotel are good with a small well equipped gym, pool and laundry facility

too much chlorine in pool & jacuzzi way too strong dangerously strong.

the room was very clean, as were the lobby area and the pool

onsite coin operated laundry

breakfast was phenomenal

no kitchen open that was my dinner and breakfast

breakfast was ok, location easy to find plenty of parking

the pool and hot tub facilities were great

was closed and we could buy a box of cereal, wasn't able to use the pool or the hot tub or the gym because of

that we wanted for a nice weekend bar restaurant swimming pool jacuzzi was available

i liked that they had early check in

we also visited the bar and the bartender didn t know anything and told us they thru him into the situation

has a wonderful restaurant and bar that i have always enjoyed in the past and due to covid-19 the restaurant

no guidance of laundry service.

the pool was open but laundry and breakfast and everything else wasn't.

desk manager helped me with using the pool when empty

told us breakfast would be until 10am and it was cleaned up by 9am so that was a

room was clean, pool was good, the breakfast was

patio and restaurant gym pool all awesome

don't do breakfast room service anymore which was a huge loss for us and why we won't go back again

nice clean very modern hotel that had everything except free wifi

fabulous pool, spa, and exercise room

the pool was wonderful, and the food at the restaurant was amazing

paper towels in kitchen. garbage cans in kitchen, bedroom, living areas.

parking ramp is a maze, parking a large suv could be trying. our view was the roof.

a little expensive for the area and we were disappointed the bar was open until 11:00 pm but the kitchen closed

paying xtra for wifi, only there to sleep so barely used plus xtra charge is a waste of money

i loved the location, the staff were pleasant and the parking was free

great front desk staff ... the lobby bar was awesome.

didn t like the fact that the parking spaces are really tight together i was nervous i was going to get door

the location was easily accessible off the highway close to many attractions plenty of parking

awesome hotel, great value, close to amenities and free parking.

pool for kids

was being renovated so didn't get to use, the gym next door was covered in dust from the work

the kids were disappointed about this as we were looking forward to swimming

did not have free wifi as indicated on the website

is no wifi at this location unless you pay extra

was no one s fault, but the first night of our stay there were games for the kids and after that, they were

pet fee is incredibly high, extra charges for laundry room

would love it if the spa worked in the pool area but not a big deal.

hot tub wasnt working coulda been a better breakfast

parking was good. located right next to a mcdonald's.

wife slipped on ice in the parking lot

no restaurant no bar no cookies and i had to go back downstairs and ask for a laundry bag and a bag for the

i wish the bar stayed open later, but there is food places near by

the hot tub and pool are amazing!!! cookies are delicious and a nice touch.

kids running everywhere, shower pressure so high there would be water all over floor

was accused of not paying a pet deposit for my dog when i did

work out room is attached to the laundry facility which made it

they offer free use of their laundry area which was a huge help for our family

loved the pool, hot tub and free laundry service

i also appreciated the free laundry machines and workout space

laundry, breakfast and some evening meals

hotel is conveniently located and has great amenities (pool, hot tub, fitness room, guest laundry, elevators,

lobby was beautiful and scott greeted us asked us what we were doing on our stay kids played pool went swimming

fitness center was great - room service was excellent, excellent food, nice staff - i will stay

my kids loved the pool and the hot tub

was helpful with being understanding about kids being hyper ,driver on easter got us to lightrail to make it

there were vending machines and ice throughout the hotel, as well as laundry on one of the floors (detergent

i rested well as well as did my laundry

loved that there was a laundry room available.

which means sometimes laundry gets started up to days later

this is a nice location, breakfast included, laundry room has only 1 washer 1 dryer 2

laundry was unavailable and i had to find a laundromat before leaving town after check out

was filthy - it looked like someone had wiped dirt on it or that it had been bloodied and the laundry department

that they only had one laundry location

clean and comfortable with friendly staff. enjoyable pool and hot tub.

they actually had great food at the restaurant, and the bar tender was really nice

had smoking area, good breakfast, laundry facilities, close parking

in the mornings as the staff would come to work they would allow the door to laundry room to slam

they also have a pool and hot tub which was very nice

the breakfast and convenient location

a lot of weirdos in the parking lot

incredibly happy and helpful staff all hours of the day, easy to access guest laundry, and a large, clean, very

clean laundry in the main lobby being folded

no bathtub in my room. i didn't know they had a pool until the day i left.

and stains all over pull out couch, window dropped when it rained, and a leaky bar sink so my kids couldn t

shuttle to mall of america and airport

laundry, price, breakfast, room size.

they also have a swimming pool, laundry facility and more

had guest laundry and a hot breakfast which was really good

too many kids in the pool but it is a family hotel so it is to be expected.

the pool temperature was awesome

washroom leaks the fridge in the room is not working no iron and ironing board in the room no laundry service

the room smelled like dirty laundry in the gym locker

breakfast i've had at this star level of hotel

good wifi and good tv channel selection

swimming for the kids next to dennys restaurant good location from mall of america

the location was great. pretty clean and a nice gym and pool area.

restaurant, bar, pool and coffee shop

it was new, in a good location with covered parking and friendly staff.

although the site said pet friendly, a 100 extra charge for one dog was outrageous

we had no intention of renting a vehicle but instead use the complimentary shuttle service to commute back and

no laundry and the breakfast was way overpriced.

also the fragrances in the cleaning and / or laundry products were strong, overbearing and may be unhealthy

put me by the pool when the hotel was full of screaming kids

excellent continental breakfast with hot entrees and wonderful fresh fruit

dislike the pool being out in the open. very poor design. the noise of kids in the pool woke me.

filthy laundry room

had to go to laundry room for more

i also wish laundry rooms were kept better

called the country inn & suites, and they handled it within moments and kindly offered me early check in

the hotel was clean, the breakfast was enormous, the pool was clean and hot tub warm

kids loved it

breakfast needs more staff, had to wait forever for plates to be restocked, line was 45 min

we liked the sink in the bar area, and expecially the one in the bedroom

for my pet tripled in 1 year, staff was not friendly, like they were inconvenienced or just didn t like

the kids running around. the overnight staff was unfriendly

it was also good to have access to the laundry

similarly access to the laundry after 10pm would have been helpful as sharing with busy families there was

i liked the workout room and the laundry room

lovely pool and hot tub

last thing breakfast options were great

super cordial staff. very clean, comfortable,and lovely facilities. excellent breakfast.

breakfast was good , standard continental breakfast but did have 2 flavors for waffle mix which was

the beds were comfy. breakfast/pool times were very accommodating.

breakfast was the best since covid changed most of them

pool was a +

no laundry facilities.

laundry smell

liked that it has breakfast and a place where you can do laundry in the hotel

worst stay they had no laundry on site no good housekeeping and no vending machines and always had trouble with

no laundry & no vending machines

chose this hotel because of laundry facilities- and no laundry

decent enough of a location. interior looked presentable. parking was easy to navigate.

this hotel because it offered shuttle to the airport- and then no shuttle

found it frustrating that the shuttle service stops operating at 10:00 pm from the airport and 10:00 am to the

was disappointed that the green mill bar was closed at 10:00 on a saturday night

we had to shuttle to the nearest hotel to swim

a large wedding reception at the hotel made it difficult to locate a parking place

thanks for the treats from room service

hotel full of partying kids that were loud well into the night.

would be nice if when there was a wedding some of the parking spaces be reserved for guest staying at the hotel

the pet fee was $75. way too much. we won t stay again because the pet fee was too high.

the pool was also small and no hot tub

even the lady that delivered the room service from the restaurant attached to the place next door

smart design, new amenities,access to decent bar and grill, nice gym equipment

smart design, new amenities,access to decent bar and grill, nice gym equipment

employees but a couple were not and the friends were annoying telling me to put my garbage down laundry shoot

it was very dirty the rooms were gross the laundry machines ate my money a lot of drug activity

i also appreciated that it had a laundry facility onsite

the laundry area was something else only 3 of 6 dryers were working

room we were directed to had wrappers and dirty laundry all over floor

their breakfast

we did not eat breakfast there

parking lot is terrible

spa tub was absolutely beautiful and so relaxing

very friendly, good customer service!! will stay here again! pool and hot nice and clean!

laundry machines out of service

$--- a night i would have expected perhaps a cleaner exterior/parking - the hotel itself was fairly run down

this hotel does not have the nicest rooms, my kids loved the pool area

kids loved the pool, it was perfect if you have variety of age children

staff, pool was nasty, hotntub not working

to laundry'extremely noisy'doors banging all the time

staff was friendly, room was updated and clean, breakfast had a nice selection and the pool was warmer than most

i personally don't like to walk through lobby to get to pool

excellent location & staff. clean, quiet, breakfast fantastic. fast, reliable wifi.

microwave, coffee maker , nice breakfast area and lobby, fair breakfast, nice and clean swimming pool, mirror

laundry was on main level in very well lit room so i felt safe when i had to go do laundry at

no hottub in pool area

breakfast was great - hot scrambled eggs, sausage, potatoes and french toast sticks or pancakes

full kitchen in room.

breakfast was good.

pet friendly as long as your pet is a dog and there's only one of it. the pool was really fun.

breakfast buffet could ve had a few more selections

the bar on site

pet friendly room

we could have had a good breakfast but it wasn t their fault with the virus flirting around

i did laundry while there but had to lean up against the wall b/c no chair was provided

no elevator, no soap to use for laundry, not even soap to purchase

cleaned my room and stole my brand new tide laundry soap that was $27,they kept coming in my room while i was

could use a table in the laundry room

this property does allow long-term residents and has laundry facilities

we like that the hotel is pet friendly , our pug loves it at your hotel

the wifi never did work so we were disappointed about that

the pool and hot tub were clean and the temps were perfect.

so that's a plus considering how many kids running around

free covered parking (even though it was a little trek to get to it) friendly, professional staff

we had an early flight out so went to bed fairly early only to be awoken by someone doing their laundry right

laundry on the floor

breakfast, laundry

laundry being on site 24 hours big plus. the housekeeper sure tidy with the best.

laundry room

easy and cheap option to do your laundry

and handy guest laundry

sound of closing doors in hallway near laundry was rather noisy (sometimes travelers sleep at odd hours : ) so

the sink, good lighting, many electrical outlets, easy parking, fast wifi, very clean guest laundry room, super

good breakfast each morning, and on-site fitness center and laundry facilities make this a good option for any

the laundry room is very useful and the front desk has laundry detergent and quarters

breakfast was great but the room is very small and there were a lot of people so i had to eat

the indoor pool was in another building in the complex, so the kids didn't have access.

from checking in to the breakfast room we felt very welcome and well taken care of

the fact that it came with a kitchen.

our kids wanted to go swimming

hotel and rooms are clean and fancy, the breakfast was good, the pool was very warm and the hot tub was

clean hotel, had a great breakfast buffet, friendly staff, and my room was very comfortable

the in door pool and the breakfast

there and i was able to get in at 1 pm and the room was very nice nice warm breakfast nice warm pool and hot

having a gym and laundry on the same level as the room

complimentary laundry not so great.

clean. excellent breakfast options

also kids were running up and down the halls and stairs for hours

was clean, the room was comfortable, spacious rooms, excellent breakfast and great fitness option

additional perks: peloton bike in their gym, pool and hot tub, restaurant on site, and free parking

room service plates (from another room)sat out in the hallway for at least two days

location!! great room! fabulous bar tender! beautiful hotel.

convenient area, large parking, friendly staff

rooms, free parking, free wifi, warm cookie at check in

there is laundry for $1 wash/dry so you can head home with clean clothes

great staff, rooms, breakfast & location! we d stay here again:)

friendly front desk. i love the pool! nice clean and quiet large room . the breakfast was good .

there was a funky smell in the kitchen sink

did not bring my swimming suit - the pool looked inviting

the rooftop bar is a great addition as well

modern, new and clean with free parking.

plenty of parking and good internet

don't hate valet parking

the rooftop bar is also very nice and has a good view of the city

wifi as a bit weak at times

products used in the kitchen and bathroom (they are striving to be green, especially in laundry use)

no way to do laundry.

no laundry room and the wifi was terrible.

had trouble finding laundry room and there was not change machine there

i liked all the services. having laundry there was a huge help. fresh coffee all the time.

and a laundry room

there weren't enough burgers during our time for breakfast but was sorted out

parking fee. gym equipment. breakfasr not starting till 6.30

pool was a good temperature for the kids

room size and functionality, proximity to mall and airport, shuttle service

called down to learn that we were above the laundry

breakfast omelette freshly made, very good.

the gym area very clean and smelled very nice

the bar and restaurant is awesome

the manager reimbursed us for a cab from the airport because the free shuttle was running late

my daughter had to move bags of laundry and trash out of the way in order to get through

and, the laundry uses way too much bleach on the bedding

food pantry, restaurant, pool, gym, laundry, large room

room service was

my kids didn't have enough time to cover all rides

kid friendly with lots of activities for kids

areas to focus on include buckets bar and grill - almost fully automated but still very clunky with a confused

was in the pool with a 1 1/2 year old. would have liked a separate splash pad area.

the environment and activities for the kids

loved how many activities there are for the kids

should have been advertised as under construction there should be a way to purchase coins for the laundry and

no laundry bags for wet suites

juice,water, granola bar that is mostly sugar

it provides free shuttle to the mall and the airport.

experience with alexander he said gm how we like being in minnesota and he even talk to the kids

i wish they had laundry machines in addition to send out services

great gym & pool

did not like the hour wait to check in, the price of room service, the wifi not working and the hotel staff

pool and location

a breakfast bar with coffee, bagels, toast something light to eat first thing in the morning

lobby smelled great, rest of hotel not so good. laundry facilities could use an update.

quite a big property, feels very spread out - not quick to go from your room to the front desk or pool

proximity to airport and moa. easy parking. comfortable beds

the pool wasn't opened when we went dissapointed

liked the bar area & staff there for our planned family social time

could use additional laundry fro guests. one washer and dryer for all.

it's worth noting (as i had an issue) that there are two guest laundry rooms but only one is signposted, the

coin op laundry didn't work, so the maintenance staff offered to do my clothes for me

staff was very nice....front desk to the laundry guy and others. all very pleasant.

value, complimentary breakfast,the two restaurants attached and the airport shuttle

the pool was freezing, kids didn't mind it but all adults passed on it

no little shop, mini bar in room, or vending

the main entrance and surrounding sitting area, bar and restaurant were welcoming and eye catching

due to covid19 and there was no room service, i felt as it was not provide me with enough of towel and face wash

spacious room, gym, pool, immediate, safe access to moa

i used the fitness room and it could have been cleaner and the laundry room was also only kind of clean

the laundry facilities are too small for the number of guests. breakfast needed more variety.

machine was located on only one floor, inside the laundry room

the breakfast was very good and the happy hour in the early evening was a nice feature

the breakfast was great and so was the fitness center and the pool area

there was free self-serve laundry which was an amazing perk

had a workout room, pool, and laundry if needed

friendly staff great amenities - nice workout facility and access to laundry

i liked the free laundry. we stayed 9 days and were very comfortable.

laundry, the layout of the room, the pool, the rec area where kids could play while waiting for us,

easy check-in responsive staff laundry facilities

i didn t have the continental breakfast or use the pool, gym, laundry, but all nice to have access to

good laundry facility

free laundry services

to the airport and shuttle to airport and mall of america, breakfast and plenty of snack food

friendly staff, free tea and coffee in reception, clean, laundry available

amenities gym, pool, hot tub, and outside lounge with barbecue area

great room, great breakfast, great gym

the hotel is clean, breakfast was good with many options, and loved the option of being pet friendly

pool was well heated

had to walk across street for laundry and pay for breakfasts

i loved the bench that had lighting underneath which made it easier with having kids who like to have a night

lobby and bar area were very inviting and relaxing

breakfast bar was rather lacking and disappointing we were not planning on eating breakfast at the hotel

to the wifi and bluetooth was a little touchy at first to get a clear connection

laundry sounds and very noisy upstairs combined with plane noises left me not sleeping super well

the bathroom is big with a huge closet that has an extra pillow, a laundry basket( to be able to carry dirty

guest laundry was very convenient so i could wash my daughters basketball uniform every day and go home

location, walking distance to mall of america, friendly staff very good breakfast, laundry room at first

breakfast was very good