and handy guest laundry

there is also a laundry facility available for hotel guests, which is very convenient

good breakfast each morning, and on-site fitness center and laundry facilities make this a good option for any

easy and cheap option to do your laundry

laundry facilities are a little out-dated, though work fine

having a gym and laundry on the same level as the room

complimentary laundry not so great.

having a gym and laundry on the same level as the room

hotel is clean, renewed, well located. it has a heated internal pool and fitness center.

love that the pool and hot tub are open til 1 am for adults

staff member that does breakfast was rude, impatient with kids( yelled at another guests child), she walked

there and i was able to get in at 1 pm and the room was very nice nice warm breakfast nice warm pool and hot

some high schools kids had the room next to me and were very loud in the hallway all night !

hotel and rooms are clean and fancy, the breakfast was good, the pool was very warm and the hot tub was

room size and breakfast

the laundry room is very useful and the front desk has laundry detergent and quarters

long story short, i got lost and the gps on my phone wasn't working without wifi

the fact that it came with a kitchen.

the indoor pool was in another building in the complex, so the kids didn't have access.

if there is ever an opportunity for remodeling, i'd make the breakfast area a little bigger with more tables

pool was good

couldn't get in wifi and construction woke me up rreatedly

was a swingers convention there and we could not enjoy the pool or hottub because they overtook it and were

1. location 2. wifi, pool, bar ect. 3. great staff

front desk employees were very courteous and offered suggestions for parking at event downtown

there is laundry for $1 wash/dry so you can head home with clean clothes

the dishes were still in the dishwasher (maybe that is how they do it), but also the kitchen floor was pretty

the pool was a nice convenience for our son and the room was perfect

friendly front desk. i love the pool! nice clean and quiet large room . the breakfast was good .

the pool was out of order

very nice place. room was clean and comfortable. bar was very cool.

small parking lot

the reveal bar on the sixth floor is to die for: great bartenders and a view of downtown minneapolis

modern, new and clean with free parking.

fitness center was perfect for what was needed for only one night

pool kids pooped in it

the price , not a suite with couch as pictures, nothing i clydes, breakfast for an adult and two kids was more

the pool was also small and no hot tub

smart design, new amenities,access to decent bar and grill, nice gym equipment

kids loved the pool. room was great.

a large wedding reception at the hotel made it difficult to locate a parking place

would have been nice to know when reserving it as part of the fun of the trip for the kids is swimming

pool was closed

hotel full of partying kids that were loud well into the night.

hotel full of partying kids that were loud well into the night.

liked that it has breakfast and a place where you can do laundry in the hotel

worst stay they had no laundry on site no good housekeeping and no vending machines and always had trouble with

no laundry facilities.

no laundry & no vending machines

no guest laundry facilities. only one very slow elevator.

hot breakfast items were cold

breakfast was the best since covid changed most of them

the pool facilities were tidy

breakfast was excellent, but was surprised that there was no meat { bacon/ sausage } offered!

we were celebrating our 13th wedding anniversary and with 4 kids we barely get 5 minutes to ourself

no laundry and the breakfast was way overpriced.

also the fragrances in the cleaning and / or laundry products were strong, overbearing and may be unhealthy

the screaming kids in the pool. but, that s kids. they were quiet by 11:00.

breakfast is in a comfortable, good looking setting. food choice and quality of food excellent.

location, clean, pet friendly

laundry was on main level in very well lit room so i felt safe when i had to go do laundry at

breakfast is excellent, and staff are kind, knowledgeable and

even the pull out sofa was comfortable for the kids

plus fireplace was very warming and welcoming in the lobby

friendly staff, clean room, delicious breakfast

pool for the kids

gym and racquetball courts

no restaurant over the weekend ,did not realize it was $25/day for our pet

bonus, the pet policy is fantastic

there is no time for just adults to be at the pool area even though they have a sign up that says kids under 1

laundry machines out of service

wifi was very slow and in the morning didnt work at all

the room smelled, the wifi didn't work, the exersize room was closed, the service at the restaurant was bad

good wifi good location

my kids loved the pool, the room was comfortable for the days we stayed.

guest laundry area clean and pleasant

i got the room with kitchen and had everything i needed

the breakfast was satisfying and the area was clean

kitchenette with full size refrigerator. the outdoor patio space was nice too.

super comfortable beds, well equipped mini kitchen, large rooms, great location!

to laundry'extremely noisy'doors banging all the time

pool and fitness area were small

cold pool area

the pool is closed.

clean and great breakfast!

rooms, good breakfast

i didn't make it down to breakfast; maybe keep breakfast open a bit longer on sundays...10:30

loved the kids could swim, hot tub was comfortable for me breakfast food pretty good

pet policy is very helpful and very nice to have a courtyard for outdoor eating and pets

the door to the gym and pool was locked and we couldn't find anyone around to open it until the next day when

they did have trash bags in the trash cans and they also didn t have dirty laundry bags either

the rooms have everything you need and are spacious. the gym is nice and the location is good.

location, nice gym and comfy beds

the wifi doesn t work well in the room

nice bar area to hang out at and great bartender in wes

be awesome if there was more than one washer and dryer in guest laundry but so grateful they actually had one

in addition, it got self laundry service which is really the traveling people need

about 8:50am the food was being rapidly removed from the breakfast area 6+ hotel staff descended on the breakfast

breakfast was a little skimpy but what was there was good.

a deal breaker, but breakfast was so busy that food was running out

i also wish laundry rooms were kept better

had to go to laundry room for more

filthy laundry room

bathroom sink drain would not open had to stuff paper from bar of soap under drain stopper to keep the drain

spa n pool not working when we arrived on wednesday, thursday(1/25,26)

bed linen had not gone through the laundry

no breakfast and laundry facility.

secondly, wifi disconnected from time to time more than several times a day, which was very much annoying

breakfast, used the gym, lovely outside area to sit

staff was great to accommodate an early check in during a busy period

nice amenities with a full frig & stove in the mini kitchen

have liked plain water to drink as an option at breakfast

was clean , breakfast was great.

staff very helpful and polite, nice pool area, decent location, good spacious rooms, decent gym & 24hr access

or had you kids with, it would be tight

elevator malfunction. no laundry service.

poor room preparation - my bath towels were wet though fresh, staff unsurprised because laundry is difficult

i wasn't told about the gym

premium design, breakfast, bikes available to borrow, convenient location, art on exterior windows of ground

clerk that checked us in charged me a pet fee of $160 and we had no pets

laundry to reception just before 09:00

need to have a walk in spa for everyone, saunas, steames, hottubs and spaces where you can go out of the sauna

was remarkable, the spa was amazing and everyone there was superb

cleanliness of room; view of downtown buildings; access to fitness center across the street

room needed to be touched up a little. no fitness center or pool.

conversation from next room, carpet stained and no l audrey bag, had to ask front desk for laundry bag

laundry room did not have a chance machine and front desk did not have change either at the time

really comfortable and spacious, lobby, gym and laundry were also nice and convenient

i booked for 2 adults and 3 kids and my breakfast was included for 2 adults and 1 child

room was nice and big for my kids and i, bed was very comfortable

laundry facilities in the room was fabulous

convenience of traveling with four adults and having 2 bathrooms plus 3 bedrooms, full kitchen, laundry, and

lay out, loved the 3 bedrooms plus living areas, kitchen and laundry appliances great quality, kitchen has bare

washer and dryer right in the bathroom makes doing laundry easy and helps me have one less chore when i get back

staff, brand new apartment with everything you ll need inside (equipped kitchen, laundry and dryer, fast wifi

do not have laundry machines on site, nor are there any in the immediate neighborhood

very nice bar and restaurant

the gym and the full size court inside

the hotel didn't seem to be a good environment for kids

room service was prompt and had great drink selections

before i made reservations i asked if there was laundry facilities

no laundry service is unacceptable

the self serve laundry on the 3rd floor - only 1 washer was able to accept coin and neither drier was able to

was a laundry list of issues , no staff was willing to help or something to justify

i purposely chose a hotel with a pool so our kids could swim

room was right next to a utility or laundry room

there s a laundry facility & gym but i didn t use those on this occasion

nice size room and pet friendly

gym needs to improve as well

there s a laundry facility & gym but i didn t use those on this occasion

and we were never changed to a different room; - there was a cockroach covered by towels in the laundry room

hotel, pool, laundry, fitness, spacious beautiful rooms, about a three minute walk to the target center through

no quarters were available to do laundry on our last morning there

the pool. and the staff !

they had a happy hour with free drinks from the bar and also the breakfast was the best i have seen for a free

the hotel room didn't have soap in the room but called room service and they fixed it

the amount of money spent on the rooms there should have been free wifi

bartenders and robbsen was great to us at check in and each time saw them

great little bar and location to some other great restaurants

room service, no breakfast included

paid $23 for the express laundry service, to have them press a dress shirt and steam a two-piece suit

they didn t take their time to tell me about the gym, pool, restaurant in the hotel or anything

our stay was short so we didn't have the opportunity to use the gym or wood & paddle

rooms were to warm couldn't cool them off and no pool for the kids

from granting us early check in to changing our room from a double to a king and making sure we had a fabulous

love that we were able to have an early checkin and late check out

i wouldn t consider this place for little kids, but for a romantic night with your spouse it is perfect

my room was overlooking a bar across the street where there was police activity until 3am

the front desk staff is also great about allowing us to have a late check out

staff very friendly. very hygienic. wifi very good.

the gym is great- a lot of variety and lots of machines

the pool was full of kids! needs to have and adult swim hour

was too cold for kids

lobby is beautiful, closer to where we were headed for the weekend and the kids loved the pool

good pool for kids

room service was horribly expensive and valet parking was expensive. room was small

the cost , no micro wave , small room.. slow at room service..

we ordered room service and the food was not as explained on the menu and was very plain, tuna and the grilled

had an odd last minute request for a lint roller to get rid of some pet hair brought from home right before

rooms are small with basic amenities, no room service and the ice maker on my floor was broken

loved the pool table in the lobby, the view from the room was breathtaking

a pool would of been nice.

i enjoy the spacious room and the bar and restaurant. they also have a pool table in the lobby!

limited room service hours

the gym was stocked with headphones and the machines offered unique workouts

loved the pool and hot tub

loved the food, we got room service breakfast in bed and it was delicious

restricted pool hours for kids

no wifi in room--parking fees

wifi was not free - ridiculous to charge

everything the gym ,pool and spa were excellent staff couldn t do enough for you

everything the gym ,pool and spa were excellent staff couldn t do enough for you

it took over an hour to get drinks at the rooftop pool

pool was perfect

breakfast was delicious

thankfully the industry has adopted unscented laundry products on linens and towels

pay for wifi? really?

staff responsiveness and excellent meals and drinks in the lobby bar and 5th-floor restaurant.

i arrived at 12:30 midnight and did not feel safe as i had to stand outside in the cold with my kids to gain

the facilities are great - the gym, in particular, is world class

the staff was rude consistently whenever we needed help (getting laundry done, getting into the parking lot,

my kids loved being downtown and seeing all the buildings

hotel employee at the breakfast buffet

kids loved the breakfast, seconds on the pancakes

pool was alittle small.

placed near the gym where i could hear people dropping weights

first time eating at the breakfast cafe

location, competitive price, pet friendly

the hotel specifically but the attached bar has a private party booked so we weren't able to enjoy that

the bar tender was friendly and accommodating, as were the front desk personnel

guest laundry on site - had to drive a few miles away to wash our clothes (refuse to pay for hotel

room was not that clean and also amenities was not in the room such as cups and microwave and no wifi

little kids i wish it would have had a pool

we went down to the hotel bar at 1130 on a saturday night and it was closed..

no pool for the kids

a nice hotel and no free wifi, are these guys still living in the dark ages

very friendly. thank you for the early check in.

paying for room wifi

kitchen/restaurant was closed due to a party

very clean and trendy. room service was fast.

no free water, light by bed gets bright before you turn it off, no stationery, no unscented laundry

the pool

staff was particularly helpful in light of the surprise inspection of the pool, allowing me to do a late checkout

it said there was room service, but there was no information in the room

also the pool was very small, if there were more than 5 kids in the pool you were running into walmart be

just didnt like that we had to go all the way to the laundry room on the lower level some where for a microwave

laundry wasn t advertised to i had to drive out only to find they did have laundromat for

also the laundry that guest could use required coins to work however their coin machine was not working so

loved that they had laundry accessibility and a latte machine on lobby floor

the kids loved the pool/ping pong

well, we didn't like the fact that there was no laundry facility on site and had to visit a laundramat to wash

website says you have laundry but you actually don't.

no laundry facilities. location good but not central to restaurants. no room service.

did not like that there was no laundry room to be able to wash our clothes

no laundry on premises

it s very difficult close to imposible to get room service

room service, didn t speak a word english, didn t make my bed, toilet paper wasn t filled up

it was difficult for the 1-2 people in the bar to keep up

room service was overpriced take out with cardboard boxes and plastic utensils

pool was cold and had no hot tub. on the small side. it served its purpose.

the gym could use some more equipment, otherwise it was fantastic.

no vegan options at breakfast and the bar closed early

breakfast was great and included in our booking ($50 voucher each day) for breakfast in their very

good facilities including gym

no vegan options at breakfast and the bar closed early

breakfast, nice room and good room service with laundry facility

free breakfast, free wifi, good fitness room with some free weights (dumbells).

the kitchen in the room was a great way to save money on meals

breakfast was for kids and not for grown person. business center and internet was not working.

breakfast was good

no microwave, no laundry

laundry service available, which was a pain when on the road for a while

pet friendly, and the rooms are comfortable

wish the restaurant and bar would have been open after the vikings game

one of the best hotels for pet lovers

we wished for a pool and a laundry room (found a great laundromat about 2 miles away, but would have preferred

it would have been much more helpful if they could have just checked with the room service to see if they found

is a beautiful historic property with a bar and restaurant

the shelf where the coffee and tea kit is, and the minibar, is very beautiful, with a complete kit, with good

only problem i had was the wifi went out on our first night but was fixed within a couple hours

good quality hotel with nice gym and pool.

gym equipment tv's didn't work

close to stadium, friendly and welcoming staff, especially with a pet! everybody loved stanley!

bummed out the pool was being refurbished

the pool doesn t work, nobody notified in advance

dated television in room, wifi never worked

pool entrance has a clear glass section with potential work through hazard due to not stickers on

lots of parking, friendly employees, public areas of hotel were clean and well maintained.

the pool was open.

weren't aware that the pool is not currently open due to covid, and didn't see any info about it on the website

great breakfast and happy hr. nice and clean. very comfortable.

non refundable pet fee of $75 was excessive also didn t appreciate the $100 damage deposit

clean, and very friendly staff. from front desk, to bar service.

a fee for the bar and restraunt when checking in and didn t use it the entire time there

accommodated early check in. exceptional service in the dining area and pool area excellent

i like about the hotel that it was pet friendly but everything else in the hotel i did not like laundry room

by a rude young woman who was out of uniform and seemed like she has just been asleep in the laundry room

the smell of marijuana in halls, piles of cigarettes butts on ground near enterances doors, laundry prices to

there 5 nights room was never cleaned had to bring my dirty laundry to service desk to even get clean laundryud

sign in laundry room says quarters available at front desk, but this was not true

very happy the hotel had truck parking

the room was clean, the kids enjoyed the pool

pet staff motion sensored heat

we were allowed a late check out since we were waiting to pick up the dogs

ideally located around the area i wanted. room was clean and perfect. i enjoyed the pool.

free breakfast

the bar had great food

are a few potholes in the parking lot right in front of the hotel that should be addressed

did not like that the pool area closed at 10 pm, maybe that is a good time for kids but adults should allow a

parents of the kids weren t watching them just sitting in lobby drinking, staff did the best they could to

there were two people in the room but the only one set of towels i was told to go down to the laundry room to

the laundry ladies are adorable and help you when you need

i didn t like anything but i was glad they had a laundry room

wifi doesn t work on computers (it was ok on my phone for a few days but not my entire stay)

a lot of traffic in the parking lot

laundry

my second room which was 24 was next to the laundry room the staffs came in at

the laundry room window was broken

motel didn't clean snow from parking area so had so park on snow and trudge thru a foot of

price was good for smoking room. didn't oversmell of cig or dirty

tje only downside is there isn't a pool pr hot tins or laundry facilities but for a good value, inexpensive

wasn't told about the extra pet charge ahead of time

staff was very friendly! i liked that it was just $10 extra for pet!

parking. next to night club.

broken down cars setting around the parking lot

breakfast ended to early and perhaps a better selection.

breakfast was good and the staff were so helpful and nice i really appreciate the pool for me and

clean, roomy, the pool is warm

renovation in lobby, pool & gym!

everything! from the staff to the beautiful room and the amazing breakfast!

bar/restaurant attached, pool availability

i would have liked shower gel, shampoo and conditioner in the pool changing room showers, was a bit annoying

we also liked the hotel bar and bistro

i wish i had known the swimming pool would be closed.

the pool was cold

room, with full size refrigerator/kitchenette; lots of storage space, convenient laundry facilities

i like the rooms and that it has laundry.

the laundry and snack machines are so convenient

like that it has laundry facility, the rooms and the staff provided excellent customer service

laundry is low priced and provide laundry soap free if needed

staff were very helpful and friendly and there is a laundry service

to do laundry and there was no laundry soap on hand

he was so professional and made sure i came back after parking

pool and fitness under construction so we weren t able to use it

convenient location. the pool was not busy.

comfortable close to everything great breakfast great pool

got sick off room service,the first night

with good water pressure, the staff was nice and helpful, the wifi worked well and they had guest laundry

ice machine poor laundry facility as an established guest was asked to provide a cash deposit the carpets were

laundry

put me next to the laundry room they tried coming in my room twice with out my permissions and they checked me

parking lot icy

great staff, resturant, front desk, easy parking.

paper towels in kitchen. garbage cans in kitchen, bedroom, living areas.

amount of room service tip not up to the guest -- they automatically add 24%

parking was confusing, difficult to locate my car when i departed

paying xtra for wifi, only there to sleep so barely used plus xtra charge is a waste of money

very comfortable, room was clean with no odor from the air conditioner, pool stayed open late, bar and kitchen

clean environment, wonderful staff and nice pool/spa/sauna

don't do breakfast room service anymore which was a huge loss for us and why we won't go back again

nicely updated hotel, comfortable beds, clean rooms, easy parking.

patio and restaurant gym pool all awesome

this is a 2 star property and the rooms does have a kitchenette without any pots, pans or any cutlery

it had a very cute kitchen we were anxious to cook

it was filthy; smelled like body odor and dried beer, there was hair all over the shower and the kitchen counter

breakfast was the worse

i did not have the breakfast

my kids loved it here will definitely come again when i return to minnesota

everything else was great. the water park/pool area was magical for kids!

kids had fun swimming, the beds were comfy, and the staff was great!

staff was kind and helpful, breakfast was great, the pool area was amazing, snack bar in the pool area, restaurant

love the location and pool area!

the free laundry imenities

they have a pool table and also a laundry room that is a courtesy for the guests

loved having 24 hour access to the free on-site guest laundry with detergent

hotel was full of hockey kids and parents--which some were quite rude

pool area paint-decor outdated...pool area fairly small for hotel size.

oh, and the laundry situation

staff friendliness, location, laundry

laundry is a hassle expect long waits since everyone else is trying to use the same tiny washer

was told it was air conditioning on the roof or the laundry room

was very helpful that there were laundry facilities, but there were issues: - signage to the laundry room was

no laundry facilities

were close to the elevator and until late we had people loud in the hallway kids/teens in the halls yelling and

small pool and moderate sized hot tub

also bar was never open

only the no free wifi for guests.

the pool was open but laundry and breakfast and everything else wasn't.

no guidance of laundry service.

also, the blackout curtains didn t extend all the way and the lights from the parking lot made the room

told us breakfast would be until 10am and it was cleaned up by 9am so that was a

only downside was continental breakfast instead of a hot breakfast but that's covid related and did not take

was right around the corner and the laundry room was right beside us

good laundry facility

i would have liked lotion, a laundry bag and breakfast was too basic and needs to be a notch up in quality

was on a travel assignment for work and one of the reasons i chose this hotel was because it had laundry facility

on-site laundry

there was no info in the room as far as breakfast time or wifi

to many s kids in the pool

the room was excellent! the pool and gym were perfect. the waffles are amazing.

new modern construction - many protein choices at breakfast - clean.

were kids running up and down the hallway in the middle of the night

the lobby tables don't get wiped down very often, so at breakfast, it's hard to find a clean table

the breakfast was terrible.

kitchen floor in the bedroom i got was a bit sticky and the sink not clean, with rests of food

neither of them had all of the equipment you would expect in the kitchens

pet fee

laundry facilities and the roof top patio was more than i expected

pool, rooftop patio) -- more than i could use during my short work trip

parking garage, bar, location, room set up, wifi, and rooftop fireplace.

breakfast options are very limited. coffee was cold and i did notnlike the breakfast.

wifi went down for the last two days we were there and i needed it for my work trip

the assistant gm at the bar was horrible and had no cs. she was rude and hostile.

great wifi

it was kids friendly with a pool and everything an d the room worked we loved the stay

gym and pool areas are very nice as

pool could be open later

we enjoyed the pool and the spa.

not crowded followed safety lots of sanitizer everywhere parking easy

the bar and spa were not open

i liked that they had early check in

pool area was small but was ok as we were the only ones in it

was clean, pool area was great for the kids and everything was always stocked! great job!

enjoyed the gym

nice room. very friendly staff. great breakfast.

was a huge boulder in the parking lot by a curb

didn't eat breakfast here, was meeting our son.

pool, basketball court, clean room, free laundry

have to walk too much if you are at the other side of the hotel to get to the laundry

tried to do laundry and there were kids all over the gym equipment and hanging out in the laundry room

location, social evenings, laundry facilities, courtyard

the laundry room was

of free parking the facilities in the hotel are good with a small well equipped gym, pool and laundry facility

it was also really nice to have a pool, hot tub, workout room, and laundry room

breakfast is great and having the laundry was really helpful

gym, room, breakfast

beds were excellent, the lobby is gorgeous, and the breakfast nutritious and plentiful

amenities rather bare--no hangers, no laundry bags, no extra pillows, kitchen had no extra paper c ups, no pot

laundry room was clean but you need to bring own soap

i enjoyed using the fitness center and even used the laundry room in the hotel

they also had a very nice laundry facility

unfortunately our room was under the laundry room and our room vibrated on every spin cycle

one room service breakfast was very good

location! like being next to the southdale mall. like the pool and hot tub

the lobby bar was a great addition

quiet rooms, convenient parking, wide corridors with window, staff always helpful and cheerful about it

like the bar in lobby a lot