enough good parking

the kitchen had no plates, glasses, silverware, or cookware so if we had planned to stay for an

hotel hired snow shovelers to clean up the parking lot

we wish breakfast had a better variety but were still happy with it.

the rooms where a good size and it was nice to have the kitchenette.

nice b fast. good pool. nice room.

no shower in pool area

clean, friendly staff, great breakfast

they had a very good continental breakfast. everything very clean.

this hotel was outstanding!! great staff. easy location to get to. wonderful gym.

suite with full kitchen and couch

i love this location. always kind and clean. the pool area is amazing.

outdoor pool, breakfast was great, the kitchenette in room. cleanliness

i especially liked the option of room service everyday

had it all - courteous and helpful staff, comfortable and spacious rooms, a quiet setting, easy parking, and

of dirty laundry and garbage were still in the hallway till 6pm waiting to be picked up

the breakfast is also good for the price

very helpful, breakfast was good. pool open until 11pm, it was amazing!

rooms are big for value. having a kitchen area helps out with kids. shower pressure was awesome.

nice pool although chilly room. great breakfast. comfy beds

laundry room in the main building was nice , staff were very nice

having a kitchen, pool, friendly staff, able to borrow kitchen items and games.

pool was closed and it was hot!

pool area was very small and not private.

the kitchen had all the things we needed for our stay, it was nice to have those added amenities

room was right across from kitchen and laundry room and close to front desk

not enough parking.

the pool area was very clean and there were towels, unlike many places

i wasn't able to log into the wifi so i just used my mobile hotspot

pool was under construction so wasn't able to try that out unfortunately, but didn't disrupt the

no pool no laundry breakfast outrageously priced

laundry option

pool had no towels

nice people, very cute room, good pool

the breakfast and cleanliness

that they don t have a laundry machine s specially when you stay with a kids

out just cus it was raining a lil out, desk chair looked like a dog chewed on it, no hot tub or laundry

microwave in the rooms and going outside to do laundry

laundry facility options and staff suggested we talk laundry to a neighboring hotel and use theirs

no laundry facilities

kid friendly. has a laundry room.

there was laundry, office area and workout

great continental breakfast, great location right in the middle of eden prairie

good continental breakfast

kids were excited to go swimming once we got to the hotel but then we came to find out we had to

parking. so many empty diamond spaces.

' then the rest of the weekend is rest and relaxation and the in house bar and restaurant is a nice convenience

staff were very mean and the shuttle was not running every 30 mins as stated.

great rooms, good size. gym was well equipped. pool and hot tub were open. nice stay

we also visited the bar and the bartender didn t know anything and told us they thru him into the situation

of free parking the facilities in the hotel are good with a small well equipped gym, pool and laundry facility

it was also really nice to have a pool, hot tub, workout room, and laundry room

breakfast is great and having the laundry was really helpful

kitchen area

room was clean with a great kitchen setup

no guidance of laundry service.

the pool was open but laundry and breakfast and everything else wasn't.

good breakfast, quick early check in

easy parking

elephants upstairs & plows scraping the parking lot at 3 am = not much sleep

pet friendly was the main reason we stayed

don't do breakfast room service anymore which was a huge loss for us and why we won't go back again

kids baseball teams everywhere

the free parking was nice.

less hustle and bustle. nice bike trail. also has a nice pool and courtyard area

room that we had was very nice and clean, but the walls were so thin, that we could hear the kids in the next

parking lot was not cleaned up snow very well

there was no room service on sunday and that was never communicated at checkin

beautiful room. no pet fees.

it?s very clean and updated. the location is very good. it has free parking.

no restaurant no bar no cookies and i had to go back downstairs and ask for a laundry bag and a bag for the

sofa bed was terrible and obviously pets had been on it.

we heard what appeared to be a child or pet running back and forth in the room above our room which made it

location amenities of choice convenient shuttle with staff that are very pleasant with excellent customer service

cleanliness, pool, hot tub, fitness center, fridge microwave coffee maker in room, quiet room, friendly staff

the staff are friendly and welcoming, and the location is convenient with free parking available

the restaurant that was in hotel didn't offer a kids menu

great location quite close parking nice lobby and bar great great pool, hot tub and workout room

nice decorated rooms very nice gym and pool

is absolutely perfect, great upscale restaurant, as well as sports bar available within walking distance

hotel is conveniently located and has great amenities (pool, hot tub, fitness room, guest laundry, elevators,

spotless rooms, great pool and hot tub, friendly check in staff

best place i have stayed so far in minnesota, from shawn (the checking person) to the girl in the bar and the

fitness room and a pool are additional advantages

was helpful with being understanding about kids being hyper ,driver on easter got us to lightrail to make it

they offer free use of their laundry area which was a huge help for our family

laundry, breakfast and some evening meals

i also appreciated the free laundry machines and workout space

love the location close to normandale lake and having the free laundry facilities was really great

loved the pool, hot tub and free laundry service

that they only had one laundry location

laundry was unavailable and i had to find a laundromat before leaving town after check out

was filthy - it looked like someone had wiped dirt on it or that it had been bloodied and the laundry department

parking was close to the front entrance

also, there were not enough parking spaces

there were luggage carts and a guest laundry

this is a nice location, breakfast included, laundry room has only 1 washer 1 dryer 2

which means sometimes laundry gets started up to days later

our floor had laundry available, and the clean laundry smell permeated the entire hallway

the guezt laundry took way more then the $2 it said it would cost.

sounded like laundry spin cycle

only one ice machine. hotel looks dated, no laundry soap.

said 'we put two of everything in your king bed room' as if they are really worried about the laundry bill

and the guy who did the breakfast was funny and very attentive

we appreciate that it is pet-friendly and brought our 2 small dogs with

incredibly happy and helpful staff all hours of the day, easy to access guest laundry, and a large, clean, very

clean laundry in the main lobby being folded

there was a pool and a hottub

location, very clean & elegant, free shuttle, 12pm check-out and great price on bookings

miss the swimming pool but everything else was good

laundry, price, breakfast, room size.

they also have a swimming pool, laundry facility and more

had guest laundry and a hot breakfast which was really good

breakfast, pool, business center, gym room, clean, comfortable beds and plenty of parking spaces

hotel is great for families with kids

washroom leaks the fridge in the room is not working no iron and ironing board in the room no laundry service

the room smelled like dirty laundry in the gym locker

kids enjoy the breakfast with different varieties

good wifi and good tv channel selection

didn't have a guide for the tv, and didn't offer the wifi password

great gym, clean room, 12:00 pm checkout

didn't get a crib like we asked and one of our kids had to sleep on the floor

the pool was also overrun but rude kids

the pool was also overrun but rude kids

as nice of a place the pool was lacking and the chlorine fumes were a lot, like there was no ventilation and

was hair in the breakfast, the hotel smelled like moldy laundry, and we got bed bugs from there

across the street (walking access) quiet rooms and neighbourhood hispanic food truck in parking lot breakfast

breakfast is always make your own waffles (which i love) rooms are always clean

in the parking lot walking all over the place kinda made a girl with her daughter feel unsafe

so clean,here, excellent the breakfast was very nice,

laundry is more experience than that at best western

the pool is nice, but it’s very very very small and very loud even with two kids in the pool.

disappointed in the breakfast options

noisy- wall are thin. kids ran up and down hallways all night

were happy to accommodate our early check in

they have a ice machine, vending machine and laundry service on every floor which was a nice surprise

the pool was cold

only complaint could be noise level of kids running the halls very late in the night.

was so friendly and the breakfast was worth every penny of the stay

lager room space and everything is in the room.. nice environment good parking space.

person walking around in parking lot when we got there, late that night and in the morning when we left

musty smelling hallway leading up to room from back parking

there was a strong smell of smoking through out the building

we are not smokers and asked for non smoking room, yet smoke was in the entrance and the hall and even up the

laundry room is coin-operated without a coin machine, and the front desk can't make change on the

laundry area smelled like mold or sewage when in use. the smell filled the elevator area.

the room was very cool with the ice machine, fridge and laundry basket.

no supplies in the kitchen. make sure you bring what you need to make and prep any food.

hotel was clean and pet friendly.

full size fridge and even cooktop and kitchen sink (which i had no use for as i was just there for a night's

my room had new carpet and granite counters with a new kitchenette

the hotel is pet friendly, which was amazing for our situation

breakfast sucks

to someone about getting a room with a spa tub and he told me the wrong room and then they didn t have any

improve breakfast

loved the pool

laundry hanging from balconies

wasn't able to get extra blanket overnight. staff didn't have access to laundry.

waiting for towels until the next day because laundry was not done

not sure if they don't do laundry or what

the laundry room was very dirty

pool area was close along with gym no notice of closing prior to arrival disappointing as we booked

we also liked the covered parking so we did not have to deal with snow

one room service breakfast was very good

hallways and lobby bar were way too cool - couldn't sit down there because it was so cold.

nice clean room. spacious room. nice shower with rain head. nice pool.

impression, was the back parking lot had 4 or 5 junk vehicles that either had flat tires or jacked up vehicles

very friendly staff. breakfast had many good options.

breakfast was tasty with waffles, biscuits/gravy eggs, sausage, fruit, cereal etc

i loved the strawberry waffles offered at breakfast

the had a gym, vending machines, even some old arcade machines

room smelled. small tv. no laundry bag. old towels. terrible toilet paper.

room wasn't completely clean no pillowcases on pillows had to ask for them at the desk no laundry bags looked

hotel states online that there is an onsite laundry facility and while i was greatly appreciative that the woman

great location. not busy. microwave and fridge in room. laundry facilities available.

and employee was so loud dog laundry at midnight

laundry room was clean but you need to bring own soap

amenities rather bare--no hangers, no laundry bags, no extra pillows, kitchen had no extra paper c ups, no pot

i enjoyed using the fitness center and even used the laundry room in the hotel

unfortunately our room was under the laundry room and our room vibrated on every spin cycle

they also had a very nice laundry facility

asked for the quietest room and got one that backed up to the guest laundry and ice machine

pool area was very nice

hot breakfast served, good selection of food

no shuttle service to venue

nice gym and pool

the bar should be open at 3pm and stay open a little longer or have the kitchen open a little later

lots of kids running around but it was great

drink at the bar (long island ice tea) was $18, which seems very expensive

breakfast was great!! room was clean and bed was comfortable.

eggs and potatoes in the evening a couple of free drinks were available if you wanted them gym had enough

it was also good to have access to the laundry

similarly access to the laundry after 10pm would have been helpful as sharing with busy families there was

i liked the workout room and the laundry room

shuttle to airport and mall of america

breakfast not the same since the covid but appreciated

the pool was out of order which was extremely inconvenient when that's what the kids look forward to the most

there was a child out in the hallways at 3 am and there were kids in the next room screaming and crying all

great location for mystic lake casino events! front desk lady was hilarious so fun

the bed was comfortable. free wifi, free parking

location rooms were good size and the breakfast was wonderful

also the fragrances in the cleaning and / or laundry products were strong, overbearing and may be unhealthy

no laundry and the breakfast was way overpriced.

put me by the pool when the hotel was full of screaming kids

location, clean, pet friendly

it is pet friendly and they didn't even charge us for the 2 dogs that were traveling with us

chose this hotel because of laundry facilities- and no laundry

not busy. poolside rooms!

the pool area is wonderful!

the parking lot was a mess of human garbage

everything beside no shuttle to the airport

it was very dirty the rooms were gross the laundry machines ate my money a lot of drug activity

employees but a couple were not and the friends were annoying telling me to put my garbage down laundry shoot

the laundry area was something else only 3 of 6 dryers were working

i also appreciated that it had a laundry facility onsite

room we were directed to had wrappers and dirty laundry all over floor

were rather slow and the one dryer in the guest laundry was broken for the entire 10 days i was there

laundry could be improved.

wifi in the lobby was good, but the room i stayed (3rd floor in front of the elevator) wifi was

the wifi and streaming issues

shuttle to moa; very helpful front desk staff; pool and hot tub

the staff was most excellent and they helped me out a lot with cleanliness and laundry among other things

staff was helpful and friendly. my kids had a blast playing in the pool.

to be fair, guests of the hotel can use a larger local gym just down the streeet for free

bed was very comfortable and the hot breakfast was very good

the parking lot was a little bit of a mess, icy areas and slush.

the area was great as it was near many stores. also enjoyed the free laundry.

do laundry for cost of soap and everything you need is in your room to

staff was really easy going and to top it all off you get free laundry

room was above average, good size laundry facilities, kitchen space came stocked with basic cooking pan and

very clean the free laundry yess

in the mornings as the staff would come to work they would allow the door to laundry room to slam

had smoking area, good breakfast, laundry facilities, close parking

all of the staff was very kind and the breakfast options exceeded my expectations

the breakfast was better then just good

parking is atrocious

pool was a +

breakfast was good , standard continental breakfast but did have 2 flavors for waffle mix which was

hot breakfast items were cold

the pool area was just ok

the pool facilities were tidy

worst stay they had no laundry on site no good housekeeping and no vending machines and always had trouble with

no laundry & no vending machines

no laundry facilities.

no guest laundry facilities. only one very slow elevator.

liked that it has breakfast and a place where you can do laundry in the hotel

too much for guest laundry, no elevator, only gave to bath towels to room, had 3 ppl when asked for more towels

i did laundry while there but had to lean up against the wall b/c no chair was provided

they pervided a laundry room

50 in laundry in cash and receptionist could have cared less, no sign credit card only

could use a table in the laundry room

room service was always timely

we couldn’t use the pool because of all the kids in there and they were running around everywhere without

a little off of a main road in an industrial area, so i took a very short detour or 2 into other parking lots

heated swimming pool

a large group with kids was also staying at the same time; they had all been allocated rooms on a separate

pool kids pooped in it

the price , not a suite with couch as pictures, nothing i clydes, breakfast for an adult and two kids was more

wifi services weren t the greatest. didn t watch tv much due to the connection.

smart design, new amenities,access to decent bar and grill, nice gym equipment

very clean. ac worked well. plenty of parking and well lit. all staff were very nice. quiet.

location, ease of parking, style of room

and from the street we can hear the air condition from all the rooms and at the parking garage

great staff, resturant, front desk, easy parking.

paper towels in kitchen. garbage cans in kitchen, bedroom, living areas.

amount of room service tip not up to the guest -- they automatically add 24%

laundry being on site 24 hours big plus. the housekeeper sure tidy with the best.

i knew the sheets were clean because i saw the cleaning staff washing loads of laundry. :)

some kind of heater or generator next door, an ice machine, vending machine, and people doing laundry at midnight

the hot tub was relaxing and i'm glad i could do laundry

in morning, realized room 106 is in a bad location and across from workers doing laundry and door was open with

filthy laundry room

had to go to laundry room for more

i also wish laundry rooms were kept better

lots of kids running around and yelling in hallways (not really staffs fault on that issue).

very nice, modern, new room. fitness room, 2 pools and great breakfast

the laundry room is very useful and the front desk has laundry detergent and quarters

from checking in to the breakfast room we felt very welcome and well taken care of

staff was very friendly and helpful!! and pet friendly too!!

the indoor pool was in another building in the complex, so the kids didn't have access.

some of the staff were rude the pool was close

good breakfast each morning, and on-site fitness center and laundry facilities make this a good option for any

laundry facilities are a little out-dated, though work fine

the big parking area, the unlimited beverages 24/7, the staff and the guest laundry area.

easy and cheap option to do your laundry

sound of closing doors in hallway near laundry was rather noisy (sometimes travelers sleep at odd hours : ) so

bed was very uncomfortable couldn't sleep the two nights that we stayed there there way kids running up and down

some high schools kids had the room next to me and were very loud in the hallway all night !

excellent breakfast

our kids wanted to go swimming

pool wasn't as big as pictured.

complimentary laundry not so great.

having a gym and laundry on the same level as the room

loud kids in pool until 10 pm

also kids were running up and down the halls and stairs for hours

my kids were happy not many people in the pool area left in uncrowded but lacked a hot tub.

free parking with lots of spaces available

clean, feels more expensive than it is, pet friendly

the staff, the room, how well kept it was, and i really liked how the gym there had free weights

additional perks: peloton bike in their gym, pool and hot tub, restaurant on site, and free parking

pool was good

there is laundry for $1 wash/dry so you can head home with clean clothes

i love that the bedroom was separated from the kitchen and living room, and that we could cook our own food

every morning, pool for the kids, welcoming to our dog, and front desk went above and beyond to make us comfortable

kitchenette. location, can walk to restaurants and grocery store.

the pool was a nice convenience for our son and the room was perfect

roof top bar was nice.

plenty of parking and good internet

free parking

parking lot was full one night and had to ask to park in the underground parking area

not enough parking so we had to walk a little ways away.

everything i needed - small gym, pool, bus stop right outside. basic breakfast and laundry room.

wanted to do laundry, the staff wasn t very helpful with knowing the cost and making change

the spa and swimming pool

beds are so comfortable! pool open late.

expected breakfast to be much better with eggs, potatoes, sausage and bacon

products used in the kitchen and bathroom (they are striving to be green, especially in laundry use)

used the laundry facility and put my money into the dryer and the dryer didn t start

no way to do laundry.

i liked all the services. having laundry there was a huge help. fresh coffee all the time.

had trouble finding laundry room and there was not change machine there

called down to learn that we were above the laundry

it has a swimming pool, and it has a shuttle to the mall of america.

room was clean and very nice! breakfast was delicious!

it was in a great spot with free shuttle to the mall, the staff were incredible, and everything was so clean

property is listed as pet friendly

and a laundry room

with kids, this is so incredibly helpful

greta breakfast choices with small changes for multiple night stays

couldn't connect to wifi.

with kids, this is so incredibly helpful

my daughter had to move bags of laundry and trash out of the way in order to get through

food pantry, restaurant, pool, gym, laundry, large room

and, the laundry uses way too much bleach on the bedding

good breakfast, excellent room service

food pantry, restaurant, pool, gym, laundry, large room

the pool and the spa were great and not crowded

the in room tablet for ordering doesn t work because the rooms have no wifi

main bar needs more than one location for customers to purchase drinks , when the bar is busy

the meadows bar and grille was great

had an amazing time but the room was smoky smell and they had kids in the hot tub that says 14+

loved how many activities there are for the kids

loved how many activities there are for the kids

the staff was so helpful and friendly. everyone we encountered made our kids feel special!

kid friendly with lots of activities for kids

the environment and activities for the kids

the air conditioner was awful. no laundry room

also the breakfast selections are limited to basically waffles, yogurt, and cereal

there definition of contenintal breakfast was interesting.

the wifi is the strongest on the front desk when you move inside the property there is almost no

did not stay for breakfast had drs appointment early in am very clean and comfortable will be staying again with

should have been advertised as under construction there should be a way to purchase coins for the laundry and

no laundry bags for wet suites

my kids enjoyed the pool and the muffins for breakfast

krispie bars, tiny juice cups, yogurt, oranges and apples because they were refreshing the kitchen/meal

the pool area for the kids and the breakfast

lobby smelled great, rest of hotel not so good. laundry facilities could use an update.

looked like an old building and it smelled like an old building in the halls and room service did not pick up

i liked the gym

the pool wasn't opened when we went dissapointed

liked the bar area & staff there for our planned family social time

i wish they had laundry machines in addition to send out services

hotel shuttle drivers were on time, packed and unpacked our luggage to and from airport

did not like the hour wait to check in, the price of room service, the wifi not working and the hotel staff

check in was superb but was not told the pool was non-useable at check-in reservation!!

close to the airport too and they have a shuttle

the kids loved the pool

ridiculous to half to order a sierra mist for room service and pay 5 dollars plus gratuity just

to call room service did not work

are literally no snacks available unless you order room service

the pool timing

elegance: not a las vegas casino, not a dump; friendly staff , pool with pile of towels, good donuts [not

20 construction workers having a bbq in parking lot at 8pm on a sunday

on it, bed was very hard, the first night there was some group having a very loud party in the parking lot until

close to the highway. always had a parking spot

not a good enough breakfast, had to find a restaurant for a good breakfast

that it had cheap laundry on site and smoking rooms available.

loved everything about this hotel it's nice clean smells good nice employees and has laundry room and

very very slow wifi, even on off peak hours.

that it had smoking room

guest were hanging out at the front door smoking and drinking.

it's worth noting (as i had an issue) that there are two guest laundry rooms but only one is signposted, the

coin op laundry didn't work, so the maintenance staff offered to do my clothes for me

staff was very nice....front desk to the laundry guy and others. all very pleasant.

could use additional laundry fro guests. one washer and dryer for all.

extremely friendly staff, great times for pool hours and 24hr gym!

machine was located on only one floor, inside the laundry room

the laundry facilities are too small for the number of guests. breakfast needed more variety.

i used the fitness room and it could have been cleaner and the laundry room was also only kind of clean

the location is great and my kids loved riding the shuttle to the

the free shuttle ran late... but hey it is free

also, there are only 2 washers and dryers for the guests, which can make doing laundry difficult

laundry accessibility, honestly that's about it.

exercise room, guest laundry room, coffee/continental breakfast ready early, friendly helpful staff

workout center and laundry facilities were exactly what i was seeking in my stay

only thing found that person in the evening did not know the luges laundry only accepted cards and sent me to

friendly staff, free tea and coffee in reception, clean, laundry available

internet / wifi was not reliable.

could not figure out how to get wifi in the room.

had small kitchen area with sink, toaster, coffee maker, mini-fridge and toaster

the only thing that could’ve been better was the pool water was freezing but my kids still loved it and i

allowed early check in. assisted with tv

laundry and reception have been great

told me come get themself, if you want them housekeeping left the halls full of dirty laundry and trash

a lot people use these machines or it s just happenstance that a few people decided to do their laundry at

decent breakfast included and a laundry a bonus

the facilities were complete -- parking, pool, laundry -- and the room was spacious and comfortable

location, walking distance to mall of america, friendly staff very good breakfast, laundry room at first

guest laundry was very convenient so i could wash my daughters basketball uniform every day and go home

laundry sounds and very noisy upstairs combined with plane noises left me not sleeping super well

the bathroom is big with a huge closet that has an extra pillow, a laundry basket( to be able to carry dirty

wish i would have known all rooms allow pets

had to walk across street for laundry and pay for breakfasts

95 for wifi which we didn't request

nice hotel bar with drinks and food

i loved the bench that had lighting underneath which made it easier with having kids who like to have a night

staff was great we got there early, they allowed us early check in and parking

friendly staff great amenities - nice workout facility and access to laundry

there was free self-serve laundry which was an amazing perk

of good options, a fun lobby with plenty of space and built in entertainment for the kids, free laundry facilities

we enjoyed playing pool, jenga late nights, the swimming pool, weight room and doing our laundry

laundry, the layout of the room, the pool, the rec area where kids could play while waiting for us,

easy check-in responsive staff laundry facilities

i didn t have the continental breakfast or use the pool, gym, laundry, but all nice to have access to

free laundry services

good laundry facility

a/c and wifi worked well enough

not like that we were right next to the laundry room and were woken up each morning by staff doing laundry

the laundry facilities were very old and outdated, and the bottom dryer was broken

friendly clerks, awesome breakfast and the hotel was very clean and with wifi free!

breakfast supplies were short both days and lady was grumpy

we also loved the location, it was so close to the mall of america and the kids loved seeing the airplanes take