it was also really nice to have a pool, hot tub, workout room, and laundry room

breakfast is great and having the laundry was really helpful

of free parking the facilities in the hotel are good with a small well equipped gym, pool and laundry facility

pool means alot when you travel with 5 kids

the suite was big. the gym was quite good.

no guidance of laundry service.

the pool was open but laundry and breakfast and everything else wasn't.

they ran out of many breakfast items early. they ran out of pancakes and bananas before 8:00.

we liked staying on the 1st floor. breakfast had many options. parking very easy and accessible.

desk manager helped me with using the pool when empty

pool area was small but was ok as we were the only ones in it

great rooms, good size. gym was well equipped. pool and hot tub were open. nice stay

we booked here because it had a bar and restaurant

the pool was nice and warm and the hot tub was great

side parking lot not plowed very well

no laundry and the breakfast was way overpriced.

also the fragrances in the cleaning and / or laundry products were strong, overbearing and may be unhealthy

pool and hot tub, rooms were nice, easy check in and out

that the pool was only open until 10pm!

dislike the pool being out in the open. very poor design. the noise of kids in the pool woke me.

and from the street we can hear the air condition from all the rooms and at the parking garage

free parking or valet

expected rooms to be not so ordinary. parking garage was not marked well .

great staff, resturant, front desk, easy parking.

thought the price was a little expensive for the area and we were disappointed the bar was open until 11:00 pm

room service for entire stay

fabulous pool, spa, and exercise room

very comfortable, room was clean with no odor from the air conditioner, pool stayed open late, bar and kitchen

location and free parking

very quiet. great pool/spa facilities!

filthy laundry room

had to go to laundry room for more

i also wish laundry rooms were kept better

kids running around the hotel until after midnight!

was very kid oriented and the staff were great and very helpful except for the cook at breakfast

small parking lot for big vehicles.

maybe few other choices for breakfast but overall we would come back and recommend

super cordial staff. very clean, comfortable,and lovely facilities. excellent breakfast.

hot breakfast items were cold

nice and clean friendly staff good breakfast very quiet the pool and whirlpool was nice

liked that it has breakfast and a place where you can do laundry in the hotel

worst stay they had no laundry on site no good housekeeping and no vending machines and always had trouble with

laundry smell

no laundry & no vending machines

no guest laundry facilities. only one very slow elevator.

would be nice if when there was a wedding some of the parking spaces be reserved for guest staying at the hotel

to the internet, it was too hot or too cold, sliding doors on the bathroom are the worst, and no shuttle to the

would have been nice to know when reserving it as part of the fun of the trip for the kids is swimming

didn't know construction was going on when we booked and that the pool would be closed.

free wifi . nice bathroom toiletries

even the lady that delivered the room service from the restaurant attached to the place next door

smart design, new amenities,access to decent bar and grill, nice gym equipment

very clean. ac worked well. plenty of parking and well lit. all staff were very nice. quiet.

very nervous about where we parked as there were people (not hotel guests) milling around the parking lot and

the price , not a suite with couch as pictures, nothing i clydes, breakfast for an adult and two kids was more

the pool and the room

had it all - courteous and helpful staff, comfortable and spacious rooms, a quiet setting, easy parking, and

pool was outdoors and the location can be confusing if you don't use gps

parking lot could have used a little more lighting.

i love this location. always kind and clean. the pool area is amazing.

room was right across from kitchen and laundry room and close to front desk

i wasn't able to log into the wifi so i just used my mobile hotspot

the breakfast was great and the service was excellent

had a hard time finding a parking spot since we checked in around midnight and my husband was not a fan of the

breakfast was delicious

more breakfast food.

you had your own kitchen if you wanted to cook.

enough good parking

location, good and plenty of parking, safe

we wish breakfast had a better variety but were still happy with it.

no pool no laundry breakfast outrageously priced

laundry option

i appreciated having drawers so i could put my clothes away as well as free wifi and parking

even though i had to pay $50 for early check in

great location, very quiet room, friendly staff, super comfortable pillows & bed, great breakfast, wonderful

clean, friendly staff, great breakfast

breakfast was awesome and location was great!!

the pool was alittle bigger

breakfast was good rest of the staff and met was good

this hotel was outstanding!! great staff. easy location to get to. wonderful gym.

microwave in the rooms and going outside to do laundry

no laundry facilities

out just cus it was raining a lil out, desk chair looked like a dog chewed on it, no hot tub or laundry

that they don t have a laundry machine s specially when you stay with a kids

laundry facility options and staff suggested we talk laundry to a neighboring hotel and use theirs

kid friendly. has a laundry room.

there was laundry, office area and workout

could have extended the pool hours as it was super busy with kids most of the evening

the hotel's fault but there were kids running up and down our hall pretty late at night and they were quite loud

the front desk rocked!!! and the pool is open!!!

of dirty laundry and garbage were still in the hallway till 6pm waiting to be picked up

pool a little small

the breakfast was really good my kids don’t eat breakfast but when they went down to look and see what they

the bed was everything i loved it & so did my kids

breakfast person was great

laundry room in the main building was nice , staff were very nice

the wifi was down when we checked in and remained inaccessible for the entire 3 days/nights we stayed

kitchen in room. amazing breakfast. nice workout room.

pool was closed (broken

breakfast was great. kitchen had all of the cookware and dishes i needed

sounded like laundry spin cycle

only one ice machine. hotel looks dated, no laundry soap.

said 'we put two of everything in your king bed room' as if they are really worried about the laundry bill

staff when we first arrived was not helpful in resolving an issue re pets and kind of rude

pool was warm and hot tub felt great

laundry machines out of service

i liked that the reasturant and bar were connected to the hotel and the bed was comfortable

i didn’t use it but if you’re a family with kids, they have a really great pool area

its nice place go to get the kids out house

very nice romms pool

laundry was on main level in very well lit room so i felt safe when i had to go do laundry at

never received the wifi code

there wasn't a hot tub, the pool had too much chlorine, and the eggs were horrible.

friendly staff, clean room, delicious breakfast

good breakfast.clean.

to laundry'extremely noisy'doors banging all the time

the breakfast was decent, and the coffee was the best i've had in any hotel

excellent location & staff. clean, quiet, breakfast fantastic. fast, reliable wifi.

staff was friendly, room was updated and clean, breakfast had a nice selection and the pool was warmer than most

enjoyed the pool

the sink, good lighting, many electrical outlets, easy parking, fast wifi, very clean guest laundry room, super

good breakfast each morning, and on-site fitness center and laundry facilities make this a good option for any

the big parking area, the unlimited beverages 24/7, the staff and the guest laundry area.

laundry facilities are a little out-dated, though work fine

and handy guest laundry

weren t the most comfortable, you can hear people yelling from outside/the bar area, and price was a little

i didn't make it down to breakfast; maybe keep breakfast open a bit longer on sundays...10:30

lucky's bar and grill - attached - is also

wifi works easily

the wifi was not working well in my room could watch television. but not that big of a deal.

the laundry room is very useful and the front desk has laundry detergent and quarters

location, excellent. nice, tidy room with handy kitchen. breakfast was a little meager.

the indoor pool was in another building in the complex, so the kids didn't have access.

amazing staff and great breakfast !

the kitchen had everything we needed

because of the pandemic we were given breakfast in a bag, to go

there and i was able to get in at 1 pm and the room was very nice nice warm breakfast nice warm pool and hot

excellent breakfast

bed was very uncomfortable couldn't sleep the two nights that we stayed there there way kids running up and down

staff was amazing and so welcoming to us and our kids

kids loved it

no one got back to me until i had to complain about terrible food from room service the next day

there is no time for just adults to be at the pool area even though they have a sign up that says kids under 1

breakfast and dinner exceeded expectations

eggs benedict for breakfast...very good and on time!

having a gym and laundry on the same level as the room

complimentary laundry not so great.

clean. excellent breakfast options

fantastic hotel, room, breakfast, location to minneapolis. manager was amazing and very helpful.

i could really appreciate the service, the accommodations, breakfast, etc, we really enjoyed the pool and spa

lots of stores and restaurants very close within walking distance of the hotel room was clean pool was nice

1. location 2. wifi, pool, bar ect. 3. great staff

the bar was clean, a little pricy but it's a hotel bar

front desk employees were very courteous and offered suggestions for parking at event downtown

room service didn?t pick up for a long long long time.

there is laundry for $1 wash/dry so you can head home with clean clothes

the breakfast was awesome

pool is smaller than expected and they put breakfast away at 9:45 instead of 10 on monday so i didn't make it

despite covid-19, my kids were able 2 swim safely & they provided a surprisingly good bagged breakfast because

loved the space and the kitchen

don't hate valet parking

parking lot doesn t have enough spaces, which seems a bit ridiculous

valet parking was not needed.

the hotel is also pet friendly and we had no problem with having our dog with us

very nice place. room was clean and comfortable. bar was very cool.

beautiful room. no pet fees.

parking lot not maintained well in snow and ice

bed was amazing!! room was large, room service was great every time. everything was perfection.

the parking lot was in poor shape

pet friendly

pet fee is incredibly high, extra charges for laundry room

be sure to ask for room on their parking lot side, the back of the motel borders a auto body service garage,

pool for kids was decent staff was very friendly and helped with needs as much as possible

pet fee is incredibly high, extra charges for laundry room

would love it if the spa worked in the pool area but not a big deal.

no restaurant no bar no cookies and i had to go back downstairs and ask for a laundry bag and a bag for the

the bar is excellent

no kids in the pool:)!

also wish pbs kids was an option on tv

kids running everywhere, shower pressure so high there would be water all over floor

the staff was most excellent and they helped me out a lot with cleanliness and laundry among other things

dirty hall carpet. spa closed. nonchalant staff no heat in room

they love the pool with the water slide

would of like to use the pool but got there late that night and had to leave in morning right away

to be fair, guests of the hotel can use a larger local gym just down the streeet for free

clean room,everything worked, pool area very nice

the beds were comfortable, and the wife and kids loved the toiletries

my wife and i truly enjoyed the bar for one drink after attending the chanhassen dinner theater

was not happy the bar closed at 12 and not 2am

pool and rooms nice

hotel is conveniently located and has great amenities (pool, hot tub, fitness room, guest laundry, elevators,

was helpful with being understanding about kids being hyper ,driver on easter got us to lightrail to make it

was good, rooms were clean, beds comfortable, had a bar, good little fitness center, had washing machines/dryers

fitness room and a pool are additional advantages

and love the place so recommended my daughter and her friend to stay here as they came to take kids to moa for

that they only had one laundry location

was filthy - it looked like someone had wiped dirt on it or that it had been bloodied and the laundry department

laundry was unavailable and i had to find a laundromat before leaving town after check out

small pool

probably a lost pet or came in on a shipment

laundry, breakfast and some evening meals

i also appreciated the free laundry machines and workout space

loved the pool, hot tub and free laundry service

love the location close to normandale lake and having the free laundry facilities was really great

free laundry

pay quarters on the laundry machines; various ice machines didn't work; cost of snacks was extremely high

i rested well as well as did my laundry

there were vending machines and ice throughout the hotel, as well as laundry on one of the floors (detergent

the laundry facilities weren't adequate for the size of the hotel.

this is a nice location, breakfast included, laundry room has only 1 washer 1 dryer 2

amenities rather bare--no hangers, no laundry bags, no extra pillows, kitchen had no extra paper c ups, no pot

unfortunately our room was under the laundry room and our room vibrated on every spin cycle

they also had a very nice laundry facility

i enjoyed using the fitness center and even used the laundry room in the hotel

laundry room was clean but you need to bring own soap

incredibly happy and helpful staff all hours of the day, easy to access guest laundry, and a large, clean, very

clean laundry in the main lobby being folded

the price was excellent. clean and convenient. did a park and fly. very nice shuttle service.

wifi kept disconnecting me

reasonable price airport shuttle clean bathroom

like the bar in lobby a lot

the bar was well stocked with high-end liquor

lovely hotel connected to the galleria great parking

great staff, wonderful pool

parking not easy

had guest laundry and a hot breakfast which was really good

they also have a swimming pool, laundry facility and more

laundry, price, breakfast, room size.

too many kids in the pool but it is a family hotel so it is to be expected.

pool was smaller than pictured. but kids still enjoyed it

washroom leaks the fridge in the room is not working no iron and ironing board in the room no laundry service

the room smelled like dirty laundry in the gym locker

swimming for the kids next to dennys restaurant good location from mall of america

he also, brought towels to pool area as it was very busy

reasons: the pool, small family rooms here and there to sit down and relax wuth conversation, the breakfasts

the kids enjoyed the swimming pool

were several parties during our stay that made parking difficult

great gym, clean room, 12:00 pm checkout

not for family with kids, double size bed, too small.

location with easy parking

for my pet tripled in 1 year, staff was not friendly, like they were inconvenienced or just didn t like

basic wifi dropped out sometimes, not very fast especially on phone. had to keep logging back in

room was dirty, smelled bad and a hotel staff walked in (the other hotel) so for the safety of my kids i did

the place definitely will stay again at this place when we go back loved that it was pet friendly too breakfast

great morning breakfast for the family.

was hair in the breakfast, the hotel smelled like moldy laundry, and we got bed bugs from there

only stay at places that have the free breakfast with waffles

location was good if you planned on going to the valleyview fair or to the mystic lake casino as both are nearby

hotel needs to work on it's wifi service and better parking when there booked up

the street (walking access) quiet rooms and neighbourhood hispanic food truck in parking lot breakfast was ok

musty smelling hallway leading up to room from back parking

person walking around in parking lot when we got there, late that night and in the morning when we left

we are not smokers and asked for non smoking room, yet smoke was in the entrance and the hall and even up the

there was a strong smell of smoking through out the building

wifi as a bit weak at times

it was also good to have access to the laundry

similarly access to the laundry after 10pm would have been helpful as sharing with busy families there was

i liked the workout room and the laundry room

hotel had a nice pool and hot tub

shuttle to malls of america and the convenience of being so close to different stores

i loved the strawberry waffles offered at breakfast

only complaint i had was difficult to turn on tv and wifi

very friendly staff. breakfast had many good options.

it s near my family and has spa suites.

hot tub wasnt up and running and was looking forward to it but we used the pool and still had a good time

and employee was so loud dog laundry at midnight

room wasn't completely clean no pillowcases on pillows had to ask for them at the desk no laundry bags looked

hotel states online that there is an onsite laundry facility and while i was greatly appreciative that the woman

great location. not busy. microwave and fridge in room. laundry facilities available.

room smelled. small tv. no laundry bag. old towels. terrible toilet paper.

the room was very cool with the ice machine, fridge and laundry basket.

laundry area smelled like mold or sewage when in use. the smell filled the elevator area.

laundry room is coin-operated without a coin machine, and the front desk can't make change on the

location, easy drive to mystic lake casino.

the beds were really comfortable with rooms complete with the usual ameneties such as tv, kitchen, large fridge

full size fridge and even cooktop and kitchen sink (which i had no use for as i was just there for a night's

my room had new carpet and granite counters with a new kitchenette

laundry is more experience than that at best western

the pool is nice, but it s very very very small and very loud even with two kids in the pool.

quiet and comfortable bed. nice breakfast.

pool was very small, 4 people in the pool and it was pretty full

the pool is pretty small.

they have a ice machine, vending machine and laundry service on every floor which was a nice surprise

nice staff, nice clean open space to eat, love the gym and pool

breakfast was great! my kids had a lot of fun!

parking was not available

there was also an awesome lounge chair which one of the kids decided to sleep on instead

no life guards are available in the pool area . kids are double when they slide.

should have after hours for adults after 11pm.

property was in a good location close to the casino in prior lake and lots of things in

to someone about getting a room with a spa tub and he told me the wrong room and then they didn t have any

a grab n go granola bar, and the slide in the pool was a great addition and a lot of fun even for adults

not sure if they don't do laundry or what

the laundry room was very dirty

laundry hanging from balconies

waiting for towels until the next day because laundry was not done

wasn't able to get extra blanket overnight. staff didn't have access to laundry.

were rather slow and the one dryer in the guest laundry was broken for the entire 10 days i was there

laundry could be improved.

easy access from highway. free parking. free wifi. walking distance to a few restaurants.

easy access and nice room. hot tub was great. having a bar and restaurant was excellent.

breakfast was excellent and the cook was very pleasant

staff, brand new apartment with everything you ll need inside (equipped kitchen, laundry and dryer, fast wifi

convenience of traveling with four adults and having 2 bathrooms plus 3 bedrooms, full kitchen, laundry, and

washer and dryer right in the bathroom makes doing laundry easy and helps me have one less chore when i get back

lay out, loved the 3 bedrooms plus living areas, kitchen and laundry appliances great quality, kitchen has bare

place if you want kitchen and laundry amenities

before i made reservations i asked if there was laundry facilities

was a laundry list of issues , no staff was willing to help or something to justify

no laundry service is unacceptable

the self serve laundry on the 3rd floor - only 1 washer was able to accept coin and neither drier was able to

location is perfect. on-site parking is a huge perk. the indoor pool and sauna were great.

do not have laundry machines on site, nor are there any in the immediate neighborhood

basketball court for kids, location and view

no table in the room to eat our room service

did not get our early check in that we requested when we made our reservation

pool was closed for maintenance, and that was one of the main reasons we stayed there with our kids for the

room we were directed to had wrappers and dirty laundry all over floor

employees but a couple were not and the friends were annoying telling me to put my garbage down laundry shoot

the laundry area was something else only 3 of 6 dryers were working

it was very dirty the rooms were gross the laundry machines ate my money a lot of drug activity

i also appreciated that it had a laundry facility onsite

they did have trash bags in the trash cans and they also didn t have dirty laundry bags either

the cleanliness, the bar and room was beautiful and spacious.

food and bar to expensive.

location, nice gym and comfy beds

the wifi doesn t work well in the room

be awesome if there was more than one washer and dryer in guest laundry but so grateful they actually had one

in addition, it got self laundry service which is really the traveling people need

great pricenice breakfast barnice edge of downtown proper location

breakfast was a little skimpy but what was there was good.

bathtub for the kids and so we tried a shower

conversation from next room, carpet stained and no l audrey bag, had to ask front desk for laundry bag

really comfortable and spacious, lobby, gym and laundry were also nice and convenient

laundry room did not have a chance machine and front desk did not have change either at the time

really bummed to see the bar and restaurant were closed

gym could be bigger and have more work out machines breakfast was pretty good but should vary

we loved the fact that you can do free laundry, borrow kitchen items and access the candlewood cupboard

do laundry for cost of soap and everything you need is in your room to

the *free* laundry was very much appreciated

staff was really easy going and to top it all off you get free laundry

the area was great as it was near many stores. also enjoyed the free laundry.

poor room preparation - my bath towels were wet though fresh, staff unsurprised because laundry is difficult

elevator malfunction. no laundry service.

$5 grab and go breakfast was well worth it, with jimmy dean breakfast sandwiches, cereal, bagels, yogurt, juice

free breakfast, locked entry, friendly staff and comfortable beds in room

i'm glad they had free breakfast to eat

my kids an i enjoyed the pool, but on our first stay, i found a screw at the bottom of the pool that i

the yogurt was just the trix, full of sugar kind, which is fine for kids but i'd prefer something more healthy

the front desk lady was very snotty to my kids

very clean, nice hot tub and pool and in a quiet location

the bed was comfortable. free wifi, free parking

asked for the quietest room and got one that backed up to the guest laundry and ice machine

plus we had late check out at no extra fee

close to mystic lake casino

no airport shuttle and too expensive

pool area was very nice

bed linen had not gone through the laundry

no breakfast and laundry facility.

free breakfast. was perfect for picky kids

breakfast was good

i loved the gym and the clean space i loved the room.

he was so professional and made sure i came back after parking

pool area while nice, did not have a hot tub or sauna

the fitness room was in great shape & clean aswell

was pet friendly without seeming pet friendly because it was so beautiful and clean

the bed good. also like the pool

room, with full size refrigerator/kitchenette; lots of storage space, convenient laundry facilities

like that it has laundry facility, the rooms and the staff provided excellent customer service

the laundry and snack machines are so convenient

laundry is low priced and provide laundry soap free if needed

i like the rooms and that it has laundry.

guest laundry area clean and pleasant

kitchenette with full size refrigerator. the outdoor patio space was nice too.

breakfast had great options! also loved the heated parking, and the black out curtains.

the kitchen was well stocked and having the water carafe was a great touch

but loved the mini kitchen setup

location, cleanliness, and amenities. was nice that the pool opened early morning.

good pool for kids

good gym and pool with excellent opening hours. clean and good atmosphere

to the event gym was clean, spacious, and had ample equipment staff texted me to check if i needed anything

dirty and room service left out for days

the staff was rude consistently whenever we needed help (getting laundry done, getting into the parking lot,

wifi connection

were very friendly and accommodating for our late check out

hotel employee at the breakfast buffet

good breakfast for my kids; good selection. easy location.

there s a laundry facility & gym but i didn t use those on this occasion

room was right next to a utility or laundry room

room service was trying to come in and clean my room before 9:00 am. that i did not like.

gym needs to improve as well

i like that you had your own kitchen and livingroom

laundry to reception just before 09:00

cleanliness of room; view of downtown buildings; access to fitness center across the street

the only downside to this hotel is that in-room service wasn t available and my room phone didn t work

my husband and i both enjoyed the room service breakfast

the bar was impressive

the room was nice, and the bed comfortable. also, the downstairs bar was very elegant.

room service was excellent

a lot of younger kids running in and out of the building

the cost , no micro wave , small room.. slow at room service..

no room service or restaurant service after 8pm made it impossible to get a snack after the baseball

no free water, light by bed gets bright before you turn it off, no stationery, no unscented laundry

the pool and bar could be open a bit later.

also the pool was very small, if there were more than 5 kids in the pool you were running into walmart be

pool is good and the gym is good too thanks guys

i had 3 young kids so this was not ideal

the amount of money spent on the rooms there should have been free wifi

clean front desk staff fantastic bar and restaurant staff fantastic rooms clean and modern

internet should be complimentary, the gym was really small and didn t have pool or sauna

restaurant and bar had good food and drinks

no wifi, or fridge. we would have gotten a better price joining marriot rewards.

paid $23 for the express laundry service, to have them press a dress shirt and steam a two-piece suit

wifi didn t work the first 1/2 of my stay

not a pet friendly hotel. room was terrible. not a 4-1/2 '' hotel.

they didn t take their time to tell me about the gym, pool, restaurant in the hotel or anything

close to rooftop bar and grill and mayo sports to include pwc bldg.

hotel, pool, laundry, fitness, spacious beautiful rooms, about a three minute walk to the target center through

and we were never changed to a different room; - there was a cockroach covered by towels in the laundry room

no quarters were available to do laundry on our last morning there

location, room size, and breakfast in the morning

the pool was closed when we went to use it during regular hours

room service

the gym is large and well-furnished

i enjoy the spacious room and the bar and restaurant. they also have a pool table in the lobby!

wished the hotel bar wasn't under construction.

nice atmosphere, the bar area and pool table were a great spot to hangout before the timberwolves game

this property does allow long-term residents and has laundry facilities

i did laundry while there but had to lean up against the wall b/c no chair was provided

cleaned my room and stole my brand new tide laundry soap that was $27,they kept coming in my room while i was

clean, guest laundry convenient, location good

they pervided a laundry room

loved the pool and hot tub

restricted pool hours for kids

room had plenty of mirrors, bathroom light was nice, free wifi is hugeee plus

the pool and hot tub area is awesome and fun

room service breakfast was poor value

were many places in the hotel where there was a strong marijuana smell, the room service food was very over

breakfast wasn't free, but it was delicious

the coffee (best hotel coffee ever) loved that restaurant and bar open late

the room service was excellent! ordered the

the vegan breakfast option aren't so great, but the rest was really good!