wifi as a bit weak at times

pet fee is incredibly high, extra charges for laundry room

the pool, hot tub and ice machine were broken

paid 40 dollars extra to have a pet stay with us

be sure to ask for room on their parking lot side, the back of the motel borders a auto body service garage,

bed and pillow amazing, staff excellent, great breakfast and location. room spotless!!

expected rooms to be not so ordinary. parking garage was not marked well .

paying xtra for wifi, only there to sleep so barely used plus xtra charge is a waste of money

paper towels in kitchen. garbage cans in kitchen, bedroom, living areas.

and from the street we can hear the air condition from all the rooms and at the parking garage

i loved the location, the staff were pleasant and the parking was free

pool area was very nice

the pool is excellent also

great pool and hot tub

loved the kids could swim, hot tub was comfortable for me breakfast food pretty good

the door to the gym and pool was locked and we couldn't find anyone around to open it until the next day when

to laundry'extremely noisy'doors banging all the time

very clean, good breakfast, good location

the kids were out of control

code did not work, and when i finally got on wifi, the internet link to the system was down

staff was friendly, room was updated and clean, breakfast had a nice selection and the pool was warmer than most

the kids not being attended to by adults.

kids had fun in pool

pool closed at 9:45........kids were bummed. so was i.

lots of kids

there is no time for just adults to be at the pool area even though they have a sign up that says kids under 1

laundry machines out of service

good wifi good location

the room smelled, the wifi didn't work, the exersize room was closed, the service at the restaurant was bad

breakfast was good-a lot of variety

the room was beautiful, nice balcony overlooking the pool, the slides were fun, pool temperature perfect

pet fee - i think it s too much for a rate of $75 from 1-5 days

shopping center i would think kinda of hard to find at night if you didn t have a cell phone , pool was kinda

the fitness room was in great shape & clean aswell

convenient location. the pool was not busy.

the bed good. also like the pool

laundry is low priced and provide laundry soap free if needed

room, with full size refrigerator/kitchenette; lots of storage space, convenient laundry facilities

the laundry and snack machines are so convenient

like that it has laundry facility, the rooms and the staff provided excellent customer service

enjoyed all the amenities, the large room, and the kitchenette and the laundry room

laundry was on main level in very well lit room so i felt safe when i had to go do laundry at

there wasn't a hot tub, the pool had too much chlorine, and the eggs were horrible.

never received the wifi code

my room had a full kitchen

shopping stores and gas station and that it wasn t far to get to the mail of america and the pool was very

had to go to laundry room for more

i also wish laundry rooms were kept better

filthy laundry room

needed repair kids playing in the hallway after 9:30 on weekdays guests kids throwing rocks in parking

ample parking spot

laundry room was a big plus

the laundry room a plus

no comfort height toilets. no access to guest laundry due to hotel renovations.

i liked the amenities, breakfast, pool, hot tub, gym

the pool was hectic and kids were unruly and out of control.

pool, basketball court, clean room, free laundry

tried to do laundry and there were kids all over the gym equipment and hanging out in the laundry room

location, social evenings, laundry facilities, courtyard

have to walk too much if you are at the other side of the hotel to get to the laundry

the laundry room was

breakfast was not that good powdered eggs and potatoes

the staff was friendly and accommodating, the pool, hot tub, and gym were all very nice, and breakfast was good

staff was very accommodating and breakfast was excellent!

ev charging stations included

check out time, later pool times, service as great, breakfast was great, rooms where exactly what we expected

ice machine poor laundry facility as an established guest was asked to provide a cash deposit the carpets were

laundry

put me next to the laundry room they tried coming in my room twice with out my permissions and they checked me

with good water pressure, the staff was nice and helpful, the wifi worked well and they had guest laundry

free wifi

they have a pool table and also a laundry room that is a courtesy for the guests

the free laundry imenities

loved having 24 hour access to the free on-site guest laundry with detergent

people banging on the door in the night but mostly i wish they had better ventilation for the pool

loved the bar, actual full size pool table and just the vibe of relaxing

we loved the water park. it was large enough for 3 and 6 year olds.

hours of entertainment for the kids

only thing that i didn t like was that they let little kids in the hot tub they were doing flips unaccompanied

the beds were so so comfy, pool was amazing and the staff was exceptionally awesome

the bunk beds in the rm for the kids was great along with the pool and water park!

pool and very clean.

neither of them had all of the equipment you would expect in the kitchens

loved having a full kitchen

kitchen floor in the bedroom i got was a bit sticky and the sink not clean, with rests of food

of covid-19, breakfast wasn't served in the normal fashion and i was told they had bags you could take

to many s kids in the pool

clean rooms with modern decor and comfortable beds. large gym area.

great breakfast!!

the breakfast had a lot of options to satisfy everyone in my family

there isn t a hot tub, just a pool.

convenience of traveling with four adults and having 2 bathrooms plus 3 bedrooms, full kitchen, laundry, and

lay out, loved the 3 bedrooms plus living areas, kitchen and laundry appliances great quality, kitchen has bare

place if you want kitchen and laundry amenities

washer and dryer right in the bathroom makes doing laundry easy and helps me have one less chore when i get back

staff, brand new apartment with everything you ll need inside (equipped kitchen, laundry and dryer, fast wifi

also the fragrances in the cleaning and / or laundry products were strong, overbearing and may be unhealthy

no laundry and the breakfast was way overpriced.

kids running up and down the hallway kicking a soccer ball

breakfast every morning was very convenient and yummy good

no channel guide for tv; no info on restaurant or bar hours provided

maybe few other choices for breakfast but overall we would come back and recommend

blanket in room, great coffee at breakfast & very nice selection of breakfast foods, nice toiletries, to name

hot breakfast items were cold

breakfast was good , standard continental breakfast but did have 2 flavors for waffle mix which was

breakfast was the best since covid changed most of them

tiny and has little to no seating which was fine since it was ice cold and solidly packed with kids until it

tiled floor in the pool area is a death trap, i saw three people slip and fall while i watched my kids swimming

wish there was room service available.

parents of the kids weren t watching them just sitting in lobby drinking, staff did the best they could to

pool was fun for the kids i love staying here at this hotel nice clean and covid clean i will be staying here

no laundry facilities.

no guest laundry facilities. only one very slow elevator.

no laundry & no vending machines

worst stay they had no laundry on site no good housekeeping and no vending machines and always had trouble with

laundry smell

i needed to use the laundry, but they had no quarters

breakfast was great. staff was very friendly and helpful.

the view of parking lot

the free wifi worked well

delicious hot and fresh breakfast with many choices for almost any diet

wifi services weren t the greatest. didn t watch tv much due to the connection.

very clean. ac worked well. plenty of parking and well lit. all staff were very nice. quiet.

pool kids pooped in it

even the lady that delivered the room service from the restaurant attached to the place next door

pool kids pooped in it

thanks for the treats from room service

would have been nice to know when reserving it as part of the fun of the trip for the kids is swimming

a large group with kids was also staying at the same time; they had all been allocated rooms on a separate

pool was closed

free parking too

they let random non-paying people shower and do laundry there

laundry equipment was run down and parts were broken to expensive also. (washer and dryer)

great customer service. friendly staff. clean pool and hot tub area.

the pool and hot tub were clean

we didn’t use the pool though but i saw it was very clean

and when we checked in (and every day after) the cleaning staff leave these big blue rolling laundry holders in

friendly staff, great breakfast selection, big pool

very nice, clean and great breakfast choices

good breakfast! nice pool/hot tub area. quiet!

the beds were comfortable, everyone was very nice, and the breakfast was awesome

they had the pantry open to get whatever you would like, and there was a coin operated laundry (you can purchase

awesome for kids, great breakfast. friendly breakfast staff. very clean. neat pool area.

location location kids had a great time w/pool and water play adults liked the hot tub great food selections

and the breakfast was beyond what most hotels have, was so

the parking lot

great breakfast. nice clean rooms

a family passing through we value a good pool

breakfast was not great

other than the chlorine in the pool, we liked everything else.

as i work quite long shifts i don't use much of the other equipements such as pool or gym

laundry is 3

non-refundable pet fee was $75. this was not shared when i booked the room.

pool- it was not working when we stayed but even still it was really small for how big the hotel

staff were polite, room was clean, and hotel is pet friendly.

they are extremely pet friendly

sound of closing doors in hallway near laundry was rather noisy (sometimes travelers sleep at odd hours : ) so

and handy guest laundry

was super clean, laundry room was open 24/7 and the complimentary drink was a nice touch

good breakfast each morning, and on-site fitness center and laundry facilities make this a good option for any

the sink, good lighting, many electrical outlets, easy parking, fast wifi, very clean guest laundry room, super

the staff was most excellent and they helped me out a lot with cleanliness and laundry among other things

they did a great job with the grab and go breakfast due to the pandemic.

bed was very comfortable and the hot breakfast was very good

pool had a water slide which was fun

dirty hall carpet. spa closed. nonchalant staff no heat in room

having a gym and laundry on the same level as the room

complimentary laundry not so great.

hotel is clean, renewed, well located. it has a heated internal pool and fitness center.

the pool and hot tub were also nice

my kids were happy not many people in the pool area left in uncrowded but lacked a hot tub.

gym wasn't clean

excellent breakfast

no room service

bathroom was older, wifi didn't work, staff was not overly friendly or helpful

the hot tub and pool were nice and breakfast was good

the laundry room is very useful and the front desk has laundry detergent and quarters

suite layout which included a full kitchen where we could prepare our meals, as i had just had outpatient eye

the indoor pool was in another building in the complex, so the kids didn't have access.

the fact that it came with a kitchen.

staff was very friendly and helpful!! and pet friendly too!!

of free parking the facilities in the hotel are good with a small well equipped gym, pool and laundry facility

breakfast is great and having the laundry was really helpful

it was also really nice to have a pool, hot tub, workout room, and laundry room

parking spots were tight.

and close to chanhassen with all rooms pet friendly

lots of stores and restaurants very close within walking distance of the hotel room was clean pool was nice

hotel was in a great location, it was clean, a ton of parking, and the staff was super nice

no place to park other then paying $22 for valet parking

nice room, great staff. room service was excellent.

very quiet, good bar and restaurant, walking distance to places

there is laundry for $1 wash/dry so you can head home with clean clothes

wifi was really poor, had to use my hotspot in my room

after swimming, the kids clothes color changed

hot tub but the pool was nice and warm

the pool was a nice convenience for our son and the room was perfect

said 'we put two of everything in your king bed room' as if they are really worried about the laundry bill

sounded like laundry spin cycle

only one ice machine. hotel looks dated, no laundry soap.

slippery parking lot. some cosmetic issues with the room, but nothing major

fitness cenyer outdated.

plenty of parking and good internet

roof top bar was nice.

don't hate valet parking

the hotel is also pet friendly and we had no problem with having our dog with us

free parking

the pool was open but laundry and breakfast and everything else wasn't.

no guidance of laundry service.

super staff, very clean, and great breakfast.

the breakfast was amazing! we had a nice quiet room and also enjoyed the pool area!

room was clean, pool was good, the breakfast was

pool gave 2 of my 3 kids a rash possibly over chlorinated

we also visited the bar and the bartender didn t know anything and told us they thru him into the situation

that we wanted for a nice weekend bar restaurant swimming pool jacuzzi was available

i walked down to the kitchen to find out that the difference between a continental breakfast and a full

location, parking, and front desk provided excellent customer service.

rooms were great, very upscale, pool stays open late! loved everything about it

awesome smart tv so we could login to netflix for the kids

the pool area was awesome since adults only after 9

the pool area was smelled like sauna not a pool

the free parking was nice.

pool is always clean and the temperature is always spot on

been there for about 20 years, so the parking lot area needs major updates

great hot breakfast

really enjoyed the breakfast selection for dry cereal.

breakfast was just what the kids needed and wanted

nice breakfast

parking lot was coverd in ice we almost fell down trying to come inside

clean, friendly, good breakfast and very nice pool and hot tub area!

don't think there was anything i didn't like , except for the ice in the parking and up along the entrance door

icy parking lot.

smelling hallways, moldy peeling wallpaper in laundry area, broken security door, food quality was poor

breakfast. ok

the breakfast was limited, breads, muffins were stale .. juice from machine was watery .

staff is nasty with customers, dirty needles in the parking lot.

lack of fruits for breakfast

parking

had it all - courteous and helpful staff, comfortable and spacious rooms, a quiet setting, easy parking, and

lots of room and a kitchenette

fully stocked kitchen with all appliances and utensils

the kitchen and separate little living space was totally unexpected at the low price we paid

room was right across from kitchen and laundry room and close to front desk

nothing fancy but nice rooms, easy parking, accommodating staff

i didn t eat the breakfast but it looked

breakfast was delicious

requested no room service while i was there and i believe that was honored

you had your own kitchen if you wanted to cook.

the kitchen area!

the staff gave us some from the staff kitchen

enough good parking

more breakfast food.

clean, friendly staff, great breakfast

breakfast was good rest of the staff and met was good

this hotel was outstanding!! great staff. easy location to get to. wonderful gym.

breakfast was awesome and location was great!!

they had a very good continental breakfast. everything very clean.

laundry option

no pool no laundry breakfast outrageously priced

i appreciated having drawers so i could put my clothes away as well as free wifi and parking

the pool door had been open all night my first night so the next day it was bugs in the pool and the

always clean from the room to the pool

out just cus it was raining a lil out, desk chair looked like a dog chewed on it, no hot tub or laundry

that they don t have a laundry machine s specially when you stay with a kids

microwave in the rooms and going outside to do laundry

laundry facility options and staff suggested we talk laundry to a neighboring hotel and use theirs

no laundry facilities

there was laundry, office area and workout

kid friendly. has a laundry room.

could have extended the pool hours as it was super busy with kids most of the evening

nice breakfast with nice options

too many kids in pool for a small pool and hot tub;(

of dirty laundry and garbage were still in the hallway till 6pm waiting to be picked up

the pool área is big. the kids enjoyed themselves. breakfast had alot of variety

the pool area is small.

nice breakfast and it was available until 10 am on weekends

i loved that it had a mini fridge and a microwave with a small kitchen sink in the room

laundry room in the main building was nice , staff were very nice

breakfast provided many choices

breakfast was great. kitchen had all of the cookware and dishes i needed

the kitchen had all the things we needed for our stay, it was nice to have those added amenities

room was great for the kids and i. breakfast was awesome great selection.

the parking lot needed repair

the bed was very comfortable, nice sized room. plenty of parking

breakfast was sufficient. typical hotel breakfast, but nice to have it available

was great, should have the paper cups to go to room by the breakfast bar, did not know that they where by the

staff was friendly and helpful. the breakfast was better than i had imagined.

guest laundry area clean and pleasant

i got the room with kitchen and had everything i needed

the room was great and really enjoyed the kitchen area and comfy bed

breakfast left my kids still hungry and unhappy

thoughtful items like kitchen roll and dishwashing liquid provided as well as kitchen napkins

they already took 400 something n redid my reservation bc i had a pet with me then charge me not just the pet

breakfast was the worse

card and didn t tell us anything about wifi, checkout time, how to find our room, or the free breakfast

while friendly, staff ran out of inserts for room card and didn t tell us anything about wifi, checkout time

i did not have the breakfast

they did have trash bags in the trash cans and they also didn t have dirty laundry bags either

the wifi doesn t work well in the room

location, nice gym and comfy beds

food and bar to expensive.

nice bar area to hang out at and great bartender in wes

room next to exit and across from staff laundry

wifi slow at some point

the location, the room, pet friendly, breakfast

wish pool and hot tub were in use

first-class breakfast!!

be awesome if there was more than one washer and dryer in guest laundry but so grateful they actually had one

in addition, it got self laundry service which is really the traveling people need

great location. pleasant and helpful staff. clean room. spacious bathroom. good breakfast.

bathtub for the kids and so we tried a shower

needed your room key to access the elevator, gym and pool

the staff would of helped carry my bags or offered a cart i had two kids and 5 bags and they just watched me

with drunk parents and all their children who were not being supervised, very rough bunch of kids, one boy told

spa tub

spa (hot tub) was nice and big and warm

someone walked into our room when my kids were changing at 9 am, i told the manager but nothing was really said

kitchen was awesome as well as the office area

everything about this reservation was perfect---the room, the full breakfast in the morning had a large selection

parking, good breakfast, close to mississippi river/ walk, restaurants

bed was comfortable. rooms were great. loved the breakfast!

in room kitchen, comfortable bed

no breakfast and laundry facility.

bed linen had not gone through the laundry

i loved the gym and the clean space i loved the room.

free breakfast. was perfect for picky kids

kids partying all night in surrounding rooms

poor room preparation - my bath towels were wet though fresh, staff unsurprised because laundry is difficult

elevator malfunction. no laundry service.

breakfast was inexpensive and they offered a good variate of options

gym downstairs

i wasn't told about the gym

laundry to reception just before 09:00

the staff is always so nice! a property where i feel safe with my kids.

room service took 2 to 3 hours in the evening

the bar was impressive

breakfast was delicious and room service was very quick

laundry room did not have a chance machine and front desk did not have change either at the time

conversation from next room, carpet stained and no l audrey bag, had to ask front desk for laundry bag

really comfortable and spacious, lobby, gym and laundry were also nice and convenient

therefore, the shower curtain would slide down to the middle of the bar and then water would spray out both

no room service

do not have laundry machines on site, nor are there any in the immediate neighborhood

room service was extremely quick and delicious

wanted a quick swim in the morning but the pool didn t open until 8am.

excellent staff, very courteous. loved the full basketball court and gym, excellent amenties

the gym and the full size court inside

was a laundry list of issues , no staff was willing to help or something to justify

the self serve laundry on the 3rd floor - only 1 washer was able to accept coin and neither drier was able to

before i made reservations i asked if there was laundry facilities

no laundry service is unacceptable

pricing at hotel bar and restaurant were outlandish in price .... criminal

hotel, pool, laundry, fitness, spacious beautiful rooms, about a three minute walk to the target center through

no quarters were available to do laundry on our last morning there

and we were never changed to a different room; - there was a cockroach covered by towels in the laundry room

the wifi kept going out in the room i was in

family wasn't cleaned and ready for check-in until after 6pm and they were there with two young kids by 3:30

there s a laundry facility & gym but i didn t use those on this occasion

room was right next to a utility or laundry room

nice size room and pet friendly

the gym is not open and the pots and pans are so cheap hard to cook with

the rooms very clean and spacious, bed was comfy, the kitchen was well equiped.

great little bar and location to some other great restaurants

room service food options are very good

room service was a joke

the hotel room didn't have soap in the room but called room service and they fixed it

free wifi, no quiet place to go and read, would have liked some small breakfast included for the price,

paid $23 for the express laundry service, to have them press a dress shirt and steam a two-piece suit

also, my wife has a presentation for work she needed to get done and the wifi was spotty at best for her

they didn t take their time to tell me about the gym, pool, restaurant in the hotel or anything

requested early check in, when i arrived i was told it would be a 40 dollar fee

wifi didn't work during my stay, which was super inconvenient considering i work remotely

it may seem small and i m sure it came down to not having laundry staff but it made our life miserable because

missing a few key amenities in the room a blanket for the pull out couch, coffee creamer, and bar soap to

icy parking

we happened to go in the middle of a snow storm, they made sure during that time the walkways and parking lot

it had a snack bar inside as well

and last, the staff at the breakfast worked with me to have some breakfast order items set aside for my departure

love that there weren't a bunch of little kids running around

breakfast isn't free, but it's delicious and reasonable

breakfast was really delicious

my room was overlooking a bar across the street where there was police activity until 3am

pool was too cold for kids

was too cold for kids

plus, being pet friendly is very important for us

views, location, and room service.

disappointed there wasn't an outdoor pool. other than that though, great property

the room was nice, and the bed comfortable. also, the downstairs bar was very elegant.

hotel is gorgeous the room comes fully stocked with great coffee and a mini bar that has everything the shower

bar on the 27th floor was sold out, so i could not check this out as i wanted to

great location, rooftop observation deck. good gym. clean.

room service was horribly expensive and valet parking was expensive. room was small

great amenities and spa was wonderful

everything the gym ,pool and spa were excellent staff couldn t do enough for you

friendly staff, breakfast

out did themselves with the rose petals in the room

the staff gym spa rooms

limited room service hours

charge for room service was ridiculous

above average gym

) we drank in the bar while watching a world cup game, and the staff was friendly and helpful

i enjoy the spacious room and the bar and restaurant. they also have a pool table in the lobby!

restricted pool hours for kids

loved the pool and hot tub

was next to cleaning supply storage so made it very loud when the door would close from room service going in

no pet fee.

wifi was not free - ridiculous to charge

thankfully the industry has adopted unscented laundry products on linens and towels

i liked the rufus bar and the bed. the bed was very comfortable.

room service/food was very expensive for what i received not to mention delivery service on top

in both restaurant and bar the menu was poor and not even close to a dinner menu

wish there had been a little card in the room stating where ice/vending was, or a menu for room service

the staff was rude consistently whenever we needed help (getting laundry done, getting into the parking lot,

amazing breakfast buffet

clean, good breakfast, easy access, comfy lobby.

excellent location. clean and good breakfast.

pool is always cold! ud83dude2b

only 2 vouchers for breakfast

its also pet friendly so we were able to travel w our dogs

the room service was excellent! ordered the

$100 pet fee

about room service

guest laundry on site - had to drive a few miles away to wash our clothes (refuse to pay for hotel

even the gym was impressive

the spa bath was the highlight

no continental breakfast but there were some yummy looking room service options

no pool for the kids

was surprised that wifi wasn't included, and then very surprised that one day of wifi costs 14 dollars

very clean and trendy. room service was fast.

gym was great, staff was helpful in recommending local places to check out and room was just right

i would have needed a room service, for example breakfast

paying for room wifi