had smoking area, good breakfast, laundry facilities, close parking

in the mornings as the staff would come to work they would allow the door to laundry room to slam

loved the pool, was always really warm in the pool room so it was perfect for my kiddos not to get a cold

had smoking area, good breakfast, laundry facilities, close parking

a lot of weirdos in the parking lot

that it had cheap laundry on site and smoking rooms available.

loved everything about this hotel it's nice clean smells good nice employees and has laundry room and

room smelled like stale cigarettes and we got in late and there was a lot of traffic in the parking lot

the parking lot was not kept up and there were sketchy people loitering in the parking lot

the parking lot was filled with out of town mexicans who were working seasonal jobs (looked like a camp

also, there are only 2 washers and dryers for the guests, which can make doing laundry difficult

exercise room, guest laundry room, coffee/continental breakfast ready early, friendly helpful staff

only thing found that person in the evening did not know the luges laundry only accepted cards and sent me to

laundry onsite

working laundry machines and not having to clean my own room .

the breakfast wasn t that great but it was ok

close to the highway. always had a parking spot

breakfast food was terrible, broken glass in parking lot

the breakfast options were prepackaged sugary baked goods

20 construction workers having a bbq in parking lot at 8pm on a sunday

great distance from the city, pool was very nice as was staff

free breakfast, free parking and wifi, great beds, clean and updated environment, who could ask for

all the other hotels were booked up in the area between competitions so we had no choice but to continue to

everyone in our group had problems with the wifi

was an adult party with alcohol going on in the parking lot on friday night

the driveway into the parking lot had large holes.

i could see the parking lot with all my blinds close

the pool area and hot tub was nice to have to relax at the end of the day

clean. decent pool for the kids. hot tub was very hot.

hot tub in the pool wasn't very warm.

the pool

the pool was closed, and the kids were really expecting to get in.

we first got there, the pool was under maintenance

i got to breakfast late but was still able to eat

wish there was more parking spots at the front of the hotel and that hot breakfast options varied instead of

wasn t that good -small room -need trash bags for larger items -no bag for laundry-more pillows and additional

there was no room service friday, saturday or sunday

the full parking lot. then again, just a sign of justified popularity and a wedding event.

we liked the location and we liked the restaurants bar staff

which i had for room service, had a great ceasar salad and the best burger i've had in minneapolis

laundry could have breed machines, laundry product out of order and no bar to hang clothes

room was clean and quiet. pool hours are good for adults, late enough to enjoy without kids.

the pool was clean and fun for us adults as well as the kids, and the staff were very friendly

breakfast and great coffee!

kids play area in the lobby was great. good selection at breakfast.

they have a ice machine, vending machine and laundry service on every floor which was a nice surprise

the room was very spacious, clean, well lit, and breakfast was delicious!

breakfast was great! my kids had a lot of fun!

great breakfast choices and the attendant was very conscientious about keeping the breakfast area clean

very clean rm, nice bathroom, pool area

laundry is more experience than that at best western

noisy- wall are thin. kids ran up and down hallways all night

we didn't use the pool or gym

we didn't use the pool or gym

the parking lot

asked for the quietest room and got one that backed up to the guest laundry and ice machine

gym was open and very nice

was good and servers super helpful and friendly rooms clean and comfortable pool clean and warm kids loved it

be nice if they offered shuttle to ampatheater

breakfast was excellent and we saved money at two restaurants by showing our room key

main bar needs more than one location for customers to purchase drinks , when the bar is busy

late night adult swim for a more quiet pool and hot tub experience

hotel, casino and everything inside was amazing! it was very nice, clean and well kept.

that we can use pool and gym, no microwave. should be prices dropping for this...

the meadows bar and grille was great

are spots on the towels in the room the light in the laundry room did not turn on we found a toy and the wall

no light in laundry area or soap available for purchase, not sure if the machine even worked

pool and hot tub were not working. but otherwise have no complaints.

parking lot was terrible

older hotel. parking lot needs work

location, staff, cleanliness, pool.

breakfast was excellent

and management are awesome i love this hotel my kids do as well waterslide is awesome for the kids hotel has a

breakfast was not 5 star but was clean and delicious for the kids and adults

close to the casino where our concert was that we attended.

laundry hanging from balconies

waiting for towels until the next day because laundry was not done

wasn't able to get extra blanket overnight. staff didn't have access to laundry.

not sure if they don't do laundry or what

the laundry room was very dirty

full size fridge and even cooktop and kitchen sink (which i had no use for as i was just there for a night's

my room had new carpet and granite counters with a new kitchenette

the room was very cool with the ice machine, fridge and laundry basket.

laundry area smelled like mold or sewage when in use. the smell filled the elevator area.

laundry room is coin-operated without a coin machine, and the front desk can't make change on the

there was a kitchen in my room with stove burners, a sink and a full size refrigerator

hotel was clean and pet friendly.

chose this hotel because of laundry facilities- and no laundry

i chose this hotel for the convenience of the airport shuttle, however there was no airport shuttle

not busy. poolside rooms!

arrived a bit later than expected, but they gave us a 2:00 pm late check out which was nice

decent enough of a location. interior looked presentable. parking was easy to navigate.

there were luggage carts and a guest laundry

this is a nice location, breakfast included, laundry room has only 1 washer 1 dryer 2

loved that there was a laundry room available.

which means sometimes laundry gets started up to days later

i rested well as well as did my laundry

location, kitchen in the apartment, nice and helpful staff, laundry room

they offer free use of their laundry area which was a huge help for our family

i also appreciated the free laundry machines and workout space

work out room is attached to the laundry facility which made it

free laundry

s frustrating when the description states that the wifi is free but then you discover it

clean room,everything worked, pool area very nice

friendly staff parking clean

pool was still under construction.

the gym was good

hotel is conveniently located and has great amenities (pool, hot tub, fitness room, guest laundry, elevators,

pool area, hot tub, breakfast room was gorgeous, and love the bar and the seating area and check in was so

was helpful with being understanding about kids being hyper ,driver on easter got us to lightrail to make it

breakfast was always fresh,and kids love the fresh cookies and hot beverages offered in the lobby

kids loved it

laundry was unavailable and i had to find a laundromat before leaving town after check out

was filthy - it looked like someone had wiped dirt on it or that it had been bloodied and the laundry department

that they only had one laundry location

cramped parking lot

company several times that they do on run a shuttle sense covid, and they only have a 3-day free parking

the facilities of the hotel were very nice, i really enjoyed the pool and hot tub

manager happily changed our room to an area away from the pool and a number of happy, but loud, kids

pool and the parking lot were not what we expected

there was never more than 5-8 cars in the parking lot at the time of our stay

the pool was closed and that was the only reason for taking my 4 kids to this hotel

washroom leaks the fridge in the room is not working no iron and ironing board in the room no laundry service

the room smelled like dirty laundry in the gym locker

clean room, friendy staff, great breakfast, gym

happened to be staying at this location for 7 days total and i was traveling with kids

great breakfast, location and wifi the pillows were extra comfy, and the air conditioner worked wonders

parking was limited upon arrival for guests do to a wedding

kids loved the starbucks in house

the pizza from room service was not very tasty. the shuttle was hard to coordinate and connect.

as nice of a place the pool was lacking and the chlorine fumes were a lot, like there was no ventilation and

location with easy parking

they had wide variety of choices for breakfast

we did not know there was a pool but it looked nice

area size, breakfast selections, pool was nice for kids, ability to use front lobby for pizza party, cleanliness

delicious breakfast got our mornings off to a gr8 start

the towels for the pool area are very small.

many pets

easy going and no pet fee

clean, nice room, pet friendly, staff friendly

room that we had was very nice and clean, but the walls were so thin, that we could hear the kids in the next

great, clean room. the breakfast was also lovely, thank you!

had guest laundry and a hot breakfast which was really good

they also have a swimming pool, laundry facility and more

laundry, price, breakfast, room size.

breakfast was busy

free wifi and parking arent easy to find in minneapolis reasonable

clean laundry in the main lobby being folded

incredibly happy and helpful staff all hours of the day, easy to access guest laundry, and a large, clean, very

onsite bar and coffee shop are absolutely the best amenities

and stains all over pull out couch, window dropped when it rained, and a leaky bar sink so my kids couldn’t

though the pool was open, it was limited to 16 people

no restaurant no bar no cookies and i had to go back downstairs and ask for a laundry bag and a bag for the

great indoor pool and room shower. good location and free parking.

access to food, drinks. loved the airport shuttle.

there were also too many young kids in the hot

interior was well put together everything looked nice the pool was clean and was not overwhelming with the smell

registration was unprofessional, folding laundry at counter

so those need to be kept separately when doing laundry

whatever laundry detergent you use made me itchy all night

didn t get cleaned and we asked for towels and were told they would call the room after laundry was finished

cleanliness shuttle

room wasn't completely clean no pillowcases on pillows had to ask for them at the desk no laundry bags looked

and employee was so loud dog laundry at midnight

great location. not busy. microwave and fridge in room. laundry facilities available.

room smelled. small tv. no laundry bag. old towels. terrible toilet paper.

hotel states online that there is an onsite laundry facility and while i was greatly appreciative that the woman

eggs and potatoes in the evening a couple of free drinks were available if you wanted them gym had enough

pet fee was $25 a night

the breakfast was incredible and very well stocked

for my pet tripled in 1 year, staff was not friendly, like they were inconvenienced or just didn t like

room was dirty, smelled bad and a hotel staff walked in (the other hotel) so for the safety of my kids i did

it s near my family and has spa suites.

i loved the strawberry waffles offered at breakfast

enjoyed my daily swims and great breakfast

breakfast was good, location was awesome.

hot tub wasnt up and running and was looking forward to it but we used the pool and still had a good time

similarly access to the laundry after 10pm would have been helpful as sharing with busy families there was

it was also good to have access to the laundry

i liked the workout room and the laundry room

breakfast options where little bit blend and scarse, but very good possibilities to bring your own

the breakfast was amazing and the staff was really friendly and helpful!!!

downfall was there wasn t change available for vending machines and to do laundry

pool hours were very appreciated and having laundry service

the dishes were not clean in the dishwasher there was caked-on food on the pots and pans laundry prices are

other visitors were loud in the hall and a man s truck was broken into in the parking lot

the staff was really polite and the kids loved the pool and hot tub 10 min from the mall so we really liked that

was hair in the breakfast, the hotel smelled like moldy laundry, and we got bed bugs from there

so clean,here, excellent the breakfast was very nice,

breakfast was great, but i'd recommend to have a staff person available to make sure nothing runs

breakfast is always make your own waffles (which i love) rooms are always clean

hotel needs to work on it's wifi service and better parking when there booked up

laundry room in the main building was nice , staff were very nice

breakfast was great. lots of choices, and also gluten free options for my husband.

didn t realize no indoor pool but the price we paid makes up for that

staff at check arguing about pet fee. totally unnecessary.

the staff was friendly, kitchenette was wonderful, the beds comfortable, it was very clean and it was also pet

of dirty laundry and garbage were still in the hallway till 6pm waiting to be picked up

the breakfast was really good my kids don t eat breakfast but when they went down to look and see what they

nice pool although chilly room. great breakfast. comfy beds

the breakfast is also good for the price

location, good breakfast, kids loved the pool

person walking around in parking lot when we got there, late that night and in the morning when we left

musty smelling hallway leading up to room from back parking

there was a strong smell of smoking through out the building

we are not smokers and asked for non smoking room, yet smoke was in the entrance and the hall and even up the

the room we had was next to the elevator and laundry so it was noisy all night

of the bathroom and laundry room, pets are allowed in any room, no continental breakfast included

we asked them if there was a laundry room and for extra toilet paper

pretty good value. had breakfast until our last day then it was discontinued. laundry was free.

clean, modern room. great amenities of in room kitchenette and shared laundry

laundry facility small and every time i tried to make my way in there to wash/dry the machines were

staff was friendly & there's onsite laundry

then asking what time we were checking out and then people coming in n out all hours using laundry then getting

parking was a bit inconvenient compared to lobby entrance.

the tv programming and wifi was very poor

there was laundry, office area and workout

kid friendly. has a laundry room.

the hotel's fault but there were kids running up and down our hall pretty late at night and they were quite loud

breakfast was great! staff was very helpful and friendly. pool and spa were wonderful.

we went for a funeral and all my kids and grandkids stayed and there wasn't anywhere we could be together

was a lot of noise coming from the laundry or maintenance room above

the pool and hot tub were fine, but the area was chilly

location- free shuttle from the airport can t be beat

pool was small and their was no one watching their kids

the coffee was good and the cute little bar was open late

that they don t have a laundry machine s specially when you stay with a kids

laundry facility options and staff suggested we talk laundry to a neighboring hotel and use theirs

out just cus it was raining a lil out, desk chair looked like a dog chewed on it, no hot tub or laundry

no laundry facilities

microwave in the rooms and going outside to do laundry

chose this for the pool to bring my grandkids

kids under 12 eat from kids menu for free though so that was a plus

nice staff, very clean, good breakfast even though they didn t serve bacon and close to mall of america

the room was clean and ready for us when we arrived. kids loved the pool area.

loved that they offer hand wash in the bathroom, not just a bar of soap

hotel, clean, new facilities with breakfast included

great location and breakfast, clean and so comfortable.

they had a very good continental breakfast. everything very clean.

parking is terrible

no shower in pool area

lots of space, free laundry

the free laundry washer and dryer was a great bonus for travelers on a long journey

clean, well-appointed room with kitchen and comfortable beds, good internet speed, free laundry, nice outdoor

welcoming staff, free laundry services

our second time staying there and would do it again. the laundry service was great.

the laundry area was something else only 3 of 6 dryers were working

room we were directed to had wrappers and dirty laundry all over floor

i also appreciated that it had a laundry facility onsite

it was very dirty the rooms were gross the laundry machines ate my money a lot of drug activity

employees but a couple were not and the friends were annoying telling me to put my garbage down laundry shoot

laundry option

no pool no laundry breakfast outrageously priced

the pool was pretty but i didnt swim

staff super helpful. clean, comfortable and nice to have warm breakfast.

the only bummer is the pool area is closed for remodeling (i wish they could update online to let people

you had your own kitchen if you wanted to cook.

i would have appreciated some fresh fruit on the breakfast bar but not a big deal.

free wifi

parking space was very limited

didn t have kitchen knives, paper towels, dishwasher, dish soap, dish drainer, garbage disposal, and pans

pool was outdoors and the location can be confusing if you don't use gps

clean spacious room, bathroom and having a kitchenette. great breakfast.

love having a full kitchen and living room area.

no hot tub, and the outdoor pool would be unusable 8 months out of the year.

suite with full kitchen and couch

room was right across from kitchen and laundry room and close to front desk

close to the event i was attending and a nice continental breakfast.

breakfast was good hotel was clean

nothing fancy but nice rooms, easy parking, accommodating staff

was in town for a funeral, and checked in very late (2 am) and the front desk clerk asked if i wanted a late

no clock..no kleenex..no laundry bag.

it was very clean & quiet. also it was pet friendly

me for the upgraded wifi

construction crews that put their work trailers in the very front parking in front of the main door instead of

parking lot not plowed enough

up to date, clean, convenient, great staff, shuttle

the staff, comfort of bed, high ceilings in room, breakfast options, cleanliness.

hotel was quiet, well maintained, staff was extremely friendly and professional, breakfast had turkey products

breakfast, the friendliness of the checkout and checkin person and helpfulness of staff.

pool was a tad small, but it worked for us.

laundry could be improved.

were rather slow and the one dryer in the guest laundry was broken for the entire 10 days i was there

it's about time i get some free drinks and breakfast coupons

the cost of breakfast!!! although it was delicious!

wifi in the lobby was good, but the room i stayed (3rd floor in front of the elevator) wifi was

free laundry and friendly staff. very accommodating considering the circumstances

do laundry for cost of soap and everything you need is in your room to

kitchen and also laundry

staff was really easy going and to top it all off you get free laundry

the *free* laundry was very much appreciated

staff pool laundry

the facilities are small, but everything's there - gym, laundry, pool, nice big rooms

location , rooms are clean, the shuttle driver is the best nice and very helpful.

i was overjoyed with the variety of free breakfast items, the best free breakfast i've ever had

spacious room - breakfast was a nice extra!

they pervided a laundry room

no elevator, no soap to use for laundry, not even soap to purchase

50 in laundry in cash and receptionist could have cared less, no sign credit card only

could use a table in the laundry room

too much for guest laundry, no elevator, only gave to bath towels to room, had 3 ppl when asked for more towels

they have laundry on site

laundry on the floor

in morning, realized room 106 is in a bad location and across from workers doing laundry and door was open with

we had an early flight out so went to bed fairly early only to be awoken by someone doing their laundry right

the hot tub was relaxing and i'm glad i could do laundry

lovely hotel connected to the galleria great parking

quiet rooms, convenient parking, wide corridors with window, staff always helpful and cheerful about it

room service was just ok-food was cold by the time it arrived to our room

we also liked the covered parking so we did not have to deal with snow

the bar was well stocked with high-end liquor

should have been advertised as under construction there should be a way to purchase coins for the laundry and

no laundry bags for wet suites

no continental breakfast, broken gym equipment, kiddy pool broken/cold

good choices at breakfast and some of the staff not very friendly.

indoor water park

i wish they had laundry machines in addition to send out services

very modern and luxurious. loved that they have 24 hour room service

the mall attached. !convenience the lobby ! the room service !

room service dishes sat in the hall to long

wifi didn t work in our room and they did give us an alternate way to get wifi but our devices

staff was very nice....front desk to the laundry guy and others. all very pleasant.

coin op laundry didn't work, so the maintenance staff offered to do my clothes for me

it's worth noting (as i had an issue) that there are two guest laundry rooms but only one is signposted, the

could use additional laundry fro guests. one washer and dryer for all.

clean room. free parking. free breakfast.

machine was located on only one floor, inside the laundry room

the laundry facilities are too small for the number of guests. breakfast needed more variety.

i used the fitness room and it could have been cleaner and the laundry room was also only kind of clean

shuttle service was excellent

the location and pet friendly

food pantry, restaurant, pool, gym, laundry, large room

my daughter had to move bags of laundry and trash out of the way in order to get through

and, the laundry uses way too much bleach on the bedding

24 hour shuttle, mall a short distance away

the beds were comfortable, and the gym was adequate.

thw only thing lacking is a laundry room at rhis ptoperty!!

no way to do laundry.

only need a laundry room to be absolutely p

used the laundry facility and put my money into the dryer and the dryer didn t start

had trouble finding laundry room and there was not change machine there

and a laundry room

the kitchen was stocked with the necessary equipment, and an ice maker in the freezer was a bonus

the room was spacious. the location was great! the breakfast had a nice variety.

sparkling clean, great staff and delicious fresh breakfast. way above average!!

friendly and helpful staff with great shuttle service to moa

of good options, a fun lobby with plenty of space and built in entertainment for the kids, free laundry facilities

we enjoyed playing pool, jenga late nights, the swimming pool, weight room and doing our laundry

there was free self-serve laundry which was an amazing perk

we loved that the laundry was free and there were plenty of machines

i liked the free laundry. we stayed 9 days and were very comfortable.

free laundry services

good laundry facility

easy check-in responsive staff laundry facilities

i didn t have the continental breakfast or use the pool, gym, laundry, but all nice to have access to

tv made the kids happy since it had more streaming options

laundry room was clean but you need to bring own soap

i enjoyed using the fitness center and even used the laundry room in the hotel

they also had a very nice laundry facility

unfortunately our room was under the laundry room and our room vibrated on every spin cycle

amenities rather bare--no hangers, no laundry bags, no extra pillows, kitchen had no extra paper c ups, no pot

called down to learn that we were above the laundry

shuttle was supposed to run at the bottom of the hour but sometimes didn't run until the 40th

very clean. comfortable beds. friendly, efficient staff. timely shuttle service as promised.

breakfast was awesome

clean and tidy business travel friendly reliable airport shuttle service that was a major draw

wanted to do laundry, the staff wasn t very helpful with knowing the cost and making change

everything i needed - small gym, pool, bus stop right outside. basic breakfast and laundry room.

the continental breakfast was very good and had an array of items

beds are so comfortable! pool open late.

the bed was great, the breakfast was amazing and the pool was great.

the bar closes at 9 pm

loved how many activities there are for the kids

the environment and activities for the kids

the environment and activities for the kids

no hot tub or spa as advertised

the kids loved the pool

the pool was freezing, kids didn't mind it but all adults passed on it

we had kids that needed a nap with the long day running around the moa and nickelodean universe

that it was next to the mall. traveling with kids so that was awesome!!!!

to call room service did not work

friendly staff, free tea and coffee in reception, clean, laundry available

stayed one night with our 2 young kids and dog

the beds are super comfy, the room is huge, the kitchen is perfect and the location to the mall was ideal

the kids loved the pool and so did i

reservation said i would get a pet basket with bowls, etc

had to walk across street for laundry and pay for breakfasts

due to covid, the bar and restaurant were closed. luckily there is a good restaurant next door.

i have younger kids and would want a pool or some other amenity to keep them occupied if i was staying more

nice hotel bar with drinks and food

close to the airport, clean, good gym

guest laundry was very convenient so i could wash my daughters basketball uniform every day and go home

laundry sounds and very noisy upstairs combined with plane noises left me not sleeping super well

location, walking distance to mall of america, friendly staff very good breakfast, laundry room at first

the bathroom is big with a huge closet that has an extra pillow, a laundry basket( to be able to carry dirty

the pool was a little basic and i wish i could have relaxed a hot tub, i did not see one.

lobby smelled great, rest of hotel not so good. laundry facilities could use an update.

the staff was friendly and the bar made good drinks

the water of the pool.to cold,, ud83eudd76 ud83dude2d

proximity to airport and moa. easy parking. comfortable beds

plenty of parking

laundry and reception have been great

decent breakfast included and a laundry a bonus

told me come get themself, if you want them housekeeping left the halls full of dirty laundry and trash

then later she was kind enough to give us extra laundry

the facilities were complete -- parking, pool, laundry -- and the room was spacious and comfortable

the floors in the room were a bit dirty. the dryer in the laundry room had quite a bit of lint.

i love the floor in the rooms does not have carpeting. they have a great gym for work outs.

the location and the gym

has a big parking lot having only one entry is hard especially in bad weather and with children

parking lot needed to be plowed better.

indoor pool and laundry facilities available (you will need quarters though)

items in the room, like: ironing board, luggage holder, laundry bag, bathroom light glass

they had laundry facilities which we needed and used

the facility did not have quarters available for the laundry machines.

guest laundry on-site

too many screaming kids kids don't usually bother me

clean and comfortable hotel in a safe area for my kids.

pool was not the greatest for kids, but not a big deal, wasn't there for the swimming.

the free wifi was fast and easy to connect

the gym was great.an staff is very friendly and helpful.

not like that we were right next to the laundry room and were woken up each morning by staff doing laundry

the laundry facilities were very old and outdated, and the bottom dryer was broken

lots of room for two adults with 4 kids

was taking an early flight shuttle was ready for me but the clerk to check out was unavailable

kids were in the hot tub,(not of age)back & forth

great rooms, good size. gym was well equipped. pool and hot tub were open. nice stay

was closed and we could buy a box of cereal, wasn't able to use the pool or the hot tub or the gym because of

pool gave 2 of my 3 kids a rash possibly over chlorinated

run up and down the hallways screaming their heads off, paid for breakfast just to be told the kitchen was closed

staff were very mean and the shuttle was not running every 30 mins as stated.

no laundry facilities. i had to join the ihg rewards program in order to get late check out.

going on in main lobby, no on-site laundry

clean with exceptional facilities: gym was very good, as was the pool and sauna

well we were unhappy that the pool wasn't open because of covid...

very quiet...no problems checking in. great gym!

and easy access to the moa and light rail but we were in room 210 which seems to be above the laundry room and

to ask for room coffee from, no one answered bell, no one in office or hallways, walked back to laundry (door

guest laundry, no vending machines and breakfast could be a little better (no oatmeal/cereal option, only

there were clean towels all over for you to grab and the hamper for the dirty laundry was nicely labled

only thing which clicked was there wasn't a laundry in the building

one of our beds had dirty laundry in it

she also assisted my to work out a late check out to work around my work conference

the pool and spa were great, my children loved it

the pool area could be bigger. no hot tub.

i told her that there weren't any towels or anything to wipe down the equipment in the gym and she seemed like

the pool was open but laundry and breakfast and everything else wasn't.

no guidance of laundry service.

desk manager helped me with using the pool when empty

also, the blackout curtains didn t extend all the way and the lights from the parking lot made the room

i loved how clean the pool area was, even in the corners and niches that usually get forgotten