no elevator, no soap to use for laundry, not even soap to purchase

cleaned my room and stole my brand new tide laundry soap that was $27,they kept coming in my room while i was

could use a table in the laundry room

clean, guest laundry convenient, location good

50 in laundry in cash and receptionist could have cared less, no sign credit card only

the hot tub was relaxing and i'm glad i could do laundry

they have laundry on site

laundry being on site 24 hours big plus. the housekeeper sure tidy with the best.

i knew the sheets were clean because i saw the cleaning staff washing loads of laundry. :)

some kind of heater or generator next door, an ice machine, vending machine, and people doing laundry at midnight

we loved the fact that you can do free laundry, borrow kitchen items and access the candlewood cupboard

kitchen and also laundry

everything! from the kitchen to the gym free laundry and all!!

staff was really easy going and to top it all off you get free laundry

very clean the free laundry yess

i also appreciated that it had a laundry facility onsite

employees but a couple were not and the friends were annoying telling me to put my garbage down laundry shoot

it was very dirty the rooms were gross the laundry machines ate my money a lot of drug activity

the laundry area was something else only 3 of 6 dryers were working

room we were directed to had wrappers and dirty laundry all over floor

were rather slow and the one dryer in the guest laundry was broken for the entire 10 days i was there

laundry could be improved.

also, the pool says it's adults only after 10pm, but there were really obnoxiously noisy kids in there well

t like when everything is open their small gym wasna

very clean quiet to rest favorite part is the pool

wanted to do laundry, the staff wasn t very helpful with knowing the cost and making change

everything i needed - small gym, pool, bus stop right outside. basic breakfast and laundry room.

expected breakfast to be much better with eggs, potatoes, sausage and bacon

nice pool and big hot tub

i enjoyed the gym and swimming pool.

i liked all the services. having laundry there was a huge help. fresh coffee all the time.

thw only thing lacking is a laundry room at rhis ptoperty!!

products used in the kitchen and bathroom (they are striving to be green, especially in laundry use)

used the laundry facility and put my money into the dryer and the dryer didn t start

no way to do laundry.

it was also good to have access to the laundry

similarly access to the laundry after 10pm would have been helpful as sharing with busy families there was

i liked the workout room and the laundry room

shuttle to airport and mall of america

had a shuttle to take us to and from the mall of america

and a laundry room

helpful staff. free shuttle to/from airport was seamless.

my kids always love there

i could even imagine not liking, breakfast was fabulous, price was perfect and the hot tub was

with kids, this is so incredibly helpful

called down to learn that we were above the laundry

it didn't have continental breakfast.

breakfast isn t included but worth it to pay as it is buffet style with fresh food

the gym area very clean and smelled very nice

no free breakfast a

my daughter had to move bags of laundry and trash out of the way in order to get through

food pantry, restaurant, pool, gym, laundry, large room

and, the laundry uses way too much bleach on the bedding

our kids enjoyed the pool.

knocked on the door two hours before checkout also couldn t use the gym

the pool hours

my kids had more fun than we expected

my kids had more fun than we expected

the pool hours weren't as long as we wanted for the price we paid

room service

great morning breakfast for the family.

room was dirty, smelled bad and a hotel staff walked in (the other hotel) so for the safety of my kids i did

the kids running around. the overnight staff was unfriendly

i like the space in the rooms and of course the breakfast.

with premium suite booking, snacks within the room were provided as well, which was great for our kids

should have been advertised as under construction there should be a way to purchase coins for the laundry and

no laundry bags for wet suites

my kids enjoyed the pool and the muffins for breakfast

noise at night by other guest kids running in the halls yelling

my kids enjoyed the pool and the muffins for breakfast

chose this hotel because of laundry facilities- and no laundry

found it frustrating that the shuttle service stops operating at 10:00 pm from the airport and 10:00 am to the

no pots & pans. horrible wifi. .. no dish soap to wash utensils. .

was disappointed that the green mill bar was closed at 10:00 on a saturday night

i also like the swimming pool and exercise area except i wish it would ve been a treadmill

lobby smelled great, rest of hotel not so good. laundry facilities could use an update.

meghan at check in was pleasant and helpful. the shuttle driver was sweet !

buildings, parking lot was full due to some sort of concert that was there

great room service staff and food

off the highway, super close to airport, shuttle service, ease of checkin, friendliness of the staff, clean and

to call room service did not work

we had kids that needed a nap with the long day running around the moa and nickelodean universe

pillows were flatter than i liked. no hot tub at pool.

didnt like that the bottles of heineken that i ordered came open from the bar when i went to pick them up

asked at check in telephone service never turned on so no way to communicate with front desk, bar etc

i wish they had laundry machines in addition to send out services

secure elevators, great pool, hot tub, and gym

the pool could be bigger especially with the location and attracting families

the location is great and i like that they are pet friendly.

room service too expensive. i was sick and purchase a small bowl of soup for $16

staff was very nice....front desk to the laundry guy and others. all very pleasant.

could use additional laundry fro guests. one washer and dryer for all.

it's worth noting (as i had an issue) that there are two guest laundry rooms but only one is signposted, the

coin op laundry didn't work, so the maintenance staff offered to do my clothes for me

haven't used any of the facilities pool, gym, etc

the laundry facilities are too small for the number of guests. breakfast needed more variety.

machine was located on only one floor, inside the laundry room

i used the fitness room and it could have been cleaner and the laundry room was also only kind of clean

the rooms were so big for the price! we were able to get some privacy from the kids

advertising, they said that they are pet friendly, then when you check in there is a $75 fee, it was include

friendly staff, free tea and coffee in reception, clean, laundry available

the beds are super comfy, the room is huge, the kitchen is perfect and the location to the mall was ideal

the breakfast was nice the hotel is really nice

stayed one night with our 2 young kids and dog

hotel for all travelers, we love the studio/kitchenette, great free breakfast, free internet, & nice pool & spa

the bathroom is big with a huge closet that has an extra pillow, a laundry basket( to be able to carry dirty

location, walking distance to mall of america, friendly staff very good breakfast, laundry room at first

guest laundry was very convenient so i could wash my daughters basketball uniform every day and go home

laundry sounds and very noisy upstairs combined with plane noises left me not sleeping super well

was clean and had a mini kitchen with regular size refrigerator

had to walk across street for laundry and pay for breakfasts

gym, shower, and room. hotel location was perfect.

breakfast bar was rather lacking and disappointing we were not planning on eating breakfast at the hotel

staff was great we got there early, they allowed us early check in and parking

lobby and bar area were very inviting and relaxing

decent breakfast included and a laundry a bonus

laundry and reception have been great

a lot people use these machines or it s just happenstance that a few people decided to do their laundry at

then later she was kind enough to give us extra laundry

the facilities were complete -- parking, pool, laundry -- and the room was spacious and comfortable

had a workout room, pool, and laundry if needed

laundry, the layout of the room, the pool, the rec area where kids could play while waiting for us,

we loved that the laundry was free and there were plenty of machines

there was free self-serve laundry which was an amazing perk

we enjoyed playing pool, jenga late nights, the swimming pool, weight room and doing our laundry

good laundry facility

easy check-in responsive staff laundry facilities

free laundry services

i didn t have the continental breakfast or use the pool, gym, laundry, but all nice to have access to

the organization of breakfast could of been better.

free parking

they misinformed me about the pet fee

brought our dog as the hotel website says pet friendly

the pizza from room service was not very tasty. the shuttle was hard to coordinate and connect.

didn't get a crib like we asked and one of our kids had to sleep on the floor

the floors in the room were a bit dirty. the dryer in the laundry room had quite a bit of lint.

early check in, airport shuttle, friendly and helpful staff.

has a big parking lot having only one entry is hard especially in bad weather and with children

loved the clean pool area

good wifi, and i ve never seen a bluetooth speaker in a bathroom mirror before

the laundry facilities were very old and outdated, and the bottom dryer was broken

not like that we were right next to the laundry room and were woken up each morning by staff doing laundry

cleaned ,close to moa,shuttle service

they also had a nice gym and small pool

very good breakfast! pizza & drinks at the bar were great & convenient. very helpful staff.!!

(possibly dry laundry soap flakes

laundry detergent was too strong smelling

no coffee in the rooms, and they can t give you change for laundry but we had some

indoor pool and laundry facilities available (you will need quarters though)

they had no shampoo, no laundry bag, no tissues in the room

washroom leaks the fridge in the room is not working no iron and ironing board in the room no laundry service

the room smelled like dirty laundry in the gym locker

swimming for the kids next to dennys restaurant good location from mall of america

also requested room service for one of 3 nights and that didn t happen and also experienced your elevator

breakfast was very nice, and my kids enjoyed the pool area

is a fairly nice hotel but the parking was ridiculous and someone's horn was going off for one hour and no one

like the bar in lobby a lot

the lobby bar was a great addition

nice clean room. spacious room. nice shower with rain head. nice pool.

clean. good location. free parking

they also have a swimming pool, laundry facility and more

laundry, price, breakfast, room size.

had guest laundry and a hot breakfast which was really good

hotel is great for families with kids

kids and myself especially loved the pool area for some good swim time before heading home

there were clean towels all over for you to grab and the hamper for the dirty laundry was nicely labled

no laundry facilties at the hotel

guest laundry, no vending machines and breakfast could be a little better (no oatmeal/cereal option, only

and easy access to the moa and light rail but we were in room 210 which seems to be above the laundry room and

only thing which clicked was there wasn't a laundry in the building

i enjoyed using the fitness center and even used the laundry room in the hotel

they also had a very nice laundry facility

amenities rather bare--no hangers, no laundry bags, no extra pillows, kitchen had no extra paper c ups, no pot

unfortunately our room was under the laundry room and our room vibrated on every spin cycle

laundry room was clean but you need to bring own soap

the internet in the gym did not work.

breakfast was entirely to high and not worth the money.

from the early check in to the shuttle bus

they also have a shuttle

great location great staff clean rooms good breakfast

clean laundry in the main lobby being folded

incredibly happy and helpful staff all hours of the day, easy to access guest laundry, and a large, clean, very

shuttle to mall of america and airport

wifi kept disconnecting me

the bathroom in the pool area could be attended to a few more times throughout the day too as it was always

one of our beds had dirty laundry in it

kitchen and wait staff were very pleasant and helpful but reception desk and housekeeping left lots

shuttle service takes you to mall of american and airport, so it's the perfect location

room was spacious, breakfast, restaurant and happy hour was enjoyable and a nice surprise

the pool and hot tub was regular cleaned about 4 times a day

no laundry facilities. i had to join the ihg rewards program in order to get late check out.

going on in main lobby, no on-site laundry

linen was not changed when room service came to clean

location, cleanliness, nice room, swimming pool, had an overall great experience

its location, bar / resturant and the staff

the room service worker followed me when i was alone and was hitting on me...

was a storm going through and we did not let the kids go swimming

the comfiest bed ever! close to downtown, free parking and good wifi

waiting for the shuttle to the airport (which was almost 15 minutes late), tried to get a drink of lemon infused

there were so many kids in the pool we couldn't

was filthy - it looked like someone had wiped dirt on it or that it had been bloodied and the laundry department

laundry was unavailable and i had to find a laundromat before leaving town after check out

that they only had one laundry location

parking was close to the front entrance

pool area was small

i rested well as well as did my laundry

the laundry facilities weren't adequate for the size of the hotel.

there were vending machines and ice throughout the hotel, as well as laundry on one of the floors (detergent

which means sometimes laundry gets started up to days later

our floor had laundry available, and the clean laundry smell permeated the entire hallway

free laundry

work out room is attached to the laundry facility which made it

loved the pool, hot tub and free laundry service

laundry, breakfast and some evening meals

they offer free use of their laundry area which was a huge help for our family

hotel is conveniently located and has great amenities (pool, hot tub, fitness room, guest laundry, elevators,

lobby was beautiful and scott greeted us asked us what we were doing on our stay kids played pool went swimming

i wish they had a breakfast bar or more options in the grab and go center.

pool and hot tub in working order. hotel upkeep is good

friendly staff, clean, good breakfast, great facilities

no restaurant no bar no cookies and i had to go back downstairs and ask for a laundry bag and a bag for the

great indoor pool and room shower. good location and free parking.

no kids in the pool:)!

pet friendly

nice room quite great pool and workout room nice staff

great vibe, lots of kids having fun, smiles, laughter. loved the decor.

pool was still under construction.

wish there was better parking options

was being renovated so didn't get to use, the gym next door was covered in dust from the work

pool not working. no complimentary wifi.

room that we had was very nice and clean, but the walls were so thin, that we could hear the kids in the next

room that we had was very nice and clean, but the walls were so thin, that we could hear the kids in the next

clean, nice room, pet friendly, staff friendly

there was no room service on sunday and that was never communicated at checkin

the wifi could be better but we were in a corner room so it was a bit expected

not to mention there were no extra trash/laundry bags which led to an overfilled trash bin in the corner of

room size and cleanliness, breakfast and dinner were very good

no room service

am), and they treated us wonderfully at check-in, during our late supper (fantastic food and the bar is super

kids toys were in shower

maybe have breakfast opened til noon ud83dude03

pool was tiny

with was we were in the hotel for quite a few day and we were unable to connect to the hotel wifi

clean, friendly helpful staff, good vibe with other guest. breakfast was great.

up to date, clean, convenient, great staff, shuttle

staff pool laundry

the facilities are small, but everything's there - gym, laundry, pool, nice big rooms

there were a lot of different taxes on my bill for each day that i was there attached to my pet fee

the extra $15 charge for parking. the pool was cold.

space and kitchen area

whatever laundry detergent you use made me itchy all night

didn t get cleaned and we asked for towels and were told they would call the room after laundry was finished

registration was unprofessional, folding laundry at counter

so those need to be kept separately when doing laundry

parking lot was not plowed very well and made the transition with the walker very difficult

-laundry needs to be upgraded to card use, eliminate the inconvenience of obtaining coins to operate

location, simple/clean/comfortable, amenities allowed for laundry (though needs to be upgraded to card payment

we even used the guest laundry room

pet fee of $100 was staggering

kitchen suite was a nice bonus

the food was healthy and excellent. bed was cozy. loved the pool and laundry

additionally, the gal who drove the airport shuttle was timely and friendly as well

has a shuttle available as well

in this case, the service was great -- from the shuttle driver's to the

staff was excellent, shuttle transport was great!

hotel was clean and the staff were friendly and helpful and the breakfast was good and they had a laundry room

very clean interior including the laundry room, which i used due to a long stay for business.

), bed was comfortable, and pet friendly

the pool area was nicely kept on saturday

breakfast was a nice hot meal

the breakfast was good and had lots of variety

friendly staff, pretty good breakfast selection, lots of parking.

wifi was down the whole time. bed was hard and squeaky.

it was well worth the money. breakfast was fantastic! so many choices!

breakfast was simple but adequate. staff very friendly

helpful and nice staff, shuttle to airport, good location,

the breakfast was excellent and the hot tub and pool temperatures were perfect!

the pool and the hot tub were extremely clean

loved the friendliest and professionalism of the staff and the pool

it s close proximity to the airport and free shuttle.

there was dirty laundry laying on the reception desk

laundry facilities came in handy

laundry facility in house

smell like smoke & pets

good parking but wouldn't leave my car unlocked or walk to the care alone at night if i were a woman

breakfast is served at 6:30 am although the food did not come out until 6:45 am

elevator out of order and no fresh fruit available with breakfast

breakfast was nice with enough options to chose from

facilities, room layout, breakfast area layout, grilling station

staff, breakfast, early check-in, shuttle, welcome bag, comfortable bed with good pillows.

clean, beautiful, great breakfast, and very accommodating staff! wonderful visit!!

the kids really enjoyed the pool and hot tub:)

pool and hot tub for the 9 year old kids is why we were there

the kids really enjoyed the pool and hot tub:)

location of the pool is very close to the elevators

clean, modern room. great amenities of in room kitchenette and shared laundry

we asked them if there was a laundry room and for extra toilet paper

pretty good value. had breakfast until our last day then it was discontinued. laundry was free.

the room we had was next to the elevator and laundry so it was noisy all night

of the bathroom and laundry room, pets are allowed in any room, no continental breakfast included

friendly staff and the facilities were clean and the pool was awesome and all is well

parking lot was being paved so had to park a few buildings away

breakfast not the best but can deal with that

first driving up the parking lot had people grilling and drinking, the people were a little seedy (looked like

comfy bed, big screen tv, hot tub and pool.

was a lot of noise coming from the laundry or maintenance room above

wifi sucks

we took the airport shuttle which was an incredibly convenient service for hilton to provide

the gym equipment was not the greatest, some of the machines did not even work

it was clean, they gave us coupons for restaurants nearby, shuttle service filled our needs

laundry facility small and every time i tried to make my way in there to wash/dry the machines were

then asking what time we were checking out and then people coming in n out all hours using laundry then getting

staff was friendly & there's onsite laundry

how big the spa tub is. it's really big very nice. people were nice there.

convenience to the interstate, staff, cleanliness, breakfast

that it had cheap laundry on site and smoking rooms available.

loved everything about this hotel it's nice clean smells good nice employees and has laundry room and

room smelled like stale cigarettes and we got in late and there was a lot of traffic in the parking lot

very very slow wifi, even on off peak hours.

that it had smoking room

in the mornings as the staff would come to work they would allow the door to laundry room to slam

had smoking area, good breakfast, laundry facilities, close parking

was very friendly, beds were soooo comfortable, free breakfast was amazing, pool was clean and hot tub was

the breakfast was better then just good

wasn't anything i didn't like well one thing the pool and the jacuzzi could have been a lot

guest laundry equipment out of service. miniature room.

and friendly place, nice and tasty breakfast every morning, swimming pool, fitness room, guest laundry and rest

airport shuttle did not start until 4:30 am

our arrival back in msp the shuttle back to pick up our car was not operating even though it was in within the

breakfast was ok but heavy chlorine smell from the pool

working laundry machines and not having to clean my own room .

laundry accessibility, honestly that's about it.

laundry onsite

also, there are only 2 washers and dryers for the guests, which can make doing laundry difficult

exercise room, guest laundry room, coffee/continental breakfast ready early, friendly helpful staff

i decided to wash the bedding in hotel laundry

we chose this place because it is pet friendly and the ability to have our own kitchen and do laundry on-site

the front desk, laundry and common areas

the location and kitchen space

i liked the kitchen area the best

i loved that they had a work out room and laundry area

nice amenities. room was clean. liked having a workout area and on-site laundry options.

better breakfast the bed is great but need more space and room and the laundry is to much and need to put coin

laundry - i am sensitive to fragrance

wifi was not assessable during our entire 4 day stay

room service for entire stay

room service was top notch

awesome smart tv so we could login to netflix for the kids

location and free parking

room service is only open until 11pm

kid friendly. has a laundry room.

there was laundry, office area and workout

could have extended the pool hours as it was super busy with kids most of the evening

the front desk rocked!!! and the pool is open!!!

the hotel's fault but there were kids running up and down our hall pretty late at night and they were quite loud

microwave in the rooms and going outside to do laundry

no laundry facilities

out just cus it was raining a lil out, desk chair looked like a dog chewed on it, no hot tub or laundry

that they don t have a laundry machine s specially when you stay with a kids

laundry facility options and staff suggested we talk laundry to a neighboring hotel and use theirs

good tv and wifi.

no pool no laundry breakfast outrageously priced

laundry option

pool had no towels

the only disappointment was the pool/hot tub were closed:( would definitely stay again

the breakfast and cleanliness

room was right across from kitchen and laundry room and close to front desk

breakfast was delicious

the bathroom door was a lil janky and would love a kitchenette

no pool!

no pool and gym

laundry room in the main building was nice , staff were very nice

the wifi was down when we checked in and remained inaccessible for the entire 3 days/nights we stayed

breakfast was great. kitchen had all of the cookware and dishes i needed

pool was closed.

staff at check arguing about pet fee. totally unnecessary.

of dirty laundry and garbage were still in the hallway till 6pm waiting to be picked up

breakfast was average nothing special.

location, good breakfast, kids loved the pool

the bed was everything i loved it & so did my kids

no overnight room service

suite with full kitchen and couch

room, full kitchen and very comfortable beds

wonderful breakfast and friendly staff

had it all - courteous and helpful staff, comfortable and spacious rooms, a quiet setting, easy parking, and

outdoor pool, breakfast was great, the kitchenette in room. cleanliness

great location and breakfast, clean and so comfortable.

maybe have some cheese with the eggs for breakfast

the pool was alittle bigger

this hotel was outstanding!! great staff. easy location to get to. wonderful gym.

breakfast was good rest of the staff and met was good

pool area was nice

we booked here because it had a bar and restaurant

great rooms, good size. gym was well equipped. pool and hot tub were open. nice stay

it makes it convenient for our grands to spend the night with us and play in the swimming pool

pool area was small but was ok as we were the only ones in it

no guidance of laundry service.

the pool was open but laundry and breakfast and everything else wasn't.

room wasn't vacumes. no pool or fitness room

the staff in the kitchen working the breakfast area were extremely friendly!!!

treadmill in the fitness room is out of order

breakfast for on the go was good. good coffee...

the only thing i thought was misleading was the breakfast

that it is pet friendly

loved the kitchen in our room, it made life a lot easier and cheaper

didn't have breakfast there.

the hotel was equipped with a guest laundry

free parking was a plus ud83dude0a

breakfast. coffee. wifi and refrigerator and microwave

breakfast was great staff was very helpful.

great location and awesome breakfast

wasn t that good -small room -need trash bags for larger items -no bag for laundry-more pillows and additional

which i had for room service, had a great ceasar salad and the best burger i've had in minneapolis

enclosed garage parking (just joking).

restaurant and bar were under remodeling. they had a limited menu and bar set up.

alarm went off for an unknown reason and we had to take kids out of the bath tub down to the lobby only to be

no free water, light by bed gets bright before you turn it off, no stationery, no unscented laundry

gym, staff, restaurant.

bar the lounge area, the swimming pool, the pool table

room was nice and the pool was great

the pool was super salty lol

before i made reservations i asked if there was laundry facilities

was a laundry list of issues , no staff was willing to help or something to justify

the self serve laundry on the 3rd floor - only 1 washer was able to accept coin and neither drier was able to

no laundry service is unacceptable

kept the kids very happy

i enjoyed the daily change of breakfast selections

the pool looked fun but by the time we returned from the mall it was past kid allowed hours

the only pro was the pool was open for my kids

great breakfast!! super easy check-in & out!

breakfast was filling and delicious

do not have laundry machines on site, nor are there any in the immediate neighborhood

the hotel didn't seem to be a good environment for kids

our kids were obviously bummed, but i am thankful she took initiative to get it cleaned up

the gym was amazing!

wanted a quick swim in the morning but the pool didn t open until 8am.