but this time it was really cold and i had come back too late for laundry to get me a blanket so i had to sleep

wifi poor mattress too soft

the sofa bed was made up for the kids and very comfortable

not a huge amount of parking.

pulling into the car park the parking arrangements were not clear

kids were picking one when a staff member shouted

it was close to race course easy parking very friendly and helpful staff

water pressure was amazing but would be worried if i had kids having a shower

staff was very kind and helpful parking was easy near to town

i would have preferred a solid bar of soap rather than liquid.

nice bar area to enjoy a gin or two :) staff were so friendly and efficient

no longer seating in bar area - removed during covid & would be nice if it was reinstated.

breakfast was delicious ud83dude0b staff were all so lovely and helpful

lovely bar area and restaurant

everything the staff were friendly the room was amazing the bed was comfy breakfast was

only had 2 towels in the room and there was no room house keeping and staying for 3 night was as kids can be

pizza from the bar, kids corner my daughter got to see the wolves players

the staff were amazing and the room service gorgeous

me in on the night of my arrival and took care of all the extra amenities related to using the bar and kitchen

where extremely pleasant and helpful from check-in to check out i asked for a room change and late check out

was no laundry facilities it stated on the website that there were was dissapointed

ely was great comfortable room was nice and clean bed was good lounge really nice and the breakfast and evening

room is well set out & comfortable & though we didn t have chance to use it there is a cozy bar area which

clean, quiet, comfortable, staff polite, amazing breakfast

little gem, staff were fantastic, nothing too much trouble and a lovely breakfast as well

plenty of parking too

breakfast in bed was nice but for 150 a night i would've preferred it be included in the price

m new to the uk so not familiar) it would be great to add paper towels or towels to use in the gym to be able

was no wifi for at least 24 hours of my stay and as i have a business that made it really hard for me

for my one night stay everything was fine. had i stayed longer a gym/spa would be very helpful.

made an unexpected stop here on a long journey and were so tired that we just ordered room service food - it

room service excellent as well

restaurant and bar were very well stocked and were very efficient

is beautiful, the hotel is beautiful, staff are excellent, ordered food through room service, food was fantastic

was plenty of parking area

there were no laundry services or facilities, which i needed for my 4 night stay

bed felt small for a double, only a pub for dinner close by (or macca's), no laundry facilities

lot the lightest of places with all lights on. carpet was, let's say

location and parking facilities

the entrance and bar area was lovely and clean

extremely helpful even printed up a map so we could do our laundry, food was good morning & evening

only bed very uncomfortable and room too warm smelly food and laundry left outside the room opposite for the

is no laundry facility in the hotel

first night there were school kids running up and down

sarah behind the bar is amazing

only disappointed, the kids can't go in to the pool.

room service was worth every penny

spa a gym facilities were very good

stunning hotel, breakfast was really good couldn't fault it at all

spa was lovely and the pool very nice

towelling ones are much better, but was told people use them to mop floor with, laundry services can sort that

wifi signal poor but it's not down to the hotel, i spoke to a few locals and the area is not well

the bar / restaurant area was nice and the food was definitely a bonus!

found the wifi password just as we were about to leave on a piece of paper under the

wifi particularly in the public areas is dreadful and this is compounded by dodgy mobile telephone

nice big room clean and tidy, easy parking with ev charging.

wonderful breakfast and choices

were really friendly and helpful, breakfast staff really helpful with the kids assistance and checkin staff were

it could be better to be provided some milk as complimentary room service.

the bar did not have sky tv so we had to go out to a pub to watch england match.

very clean and quite new. parking easy. wifi free and good.

very reasonable ,tge room very comfortable , the staff and food was very nice and the swimming pool warm and

free internet and free access to swimming pool, sauna and steam room

location/surroundings were spectacular. staff were friendly. room service menu was good.

it s a nice hotel the spa is a nice bonus

had a fantasic time here all staff was friendly even the room service was really good

only problem was getting wifi in room - ok in all other areas

had slight problem with wifi... very complicated

way of finding the parking

staff were so lovely from reception to bar

the staff were very friendly and we appreciated them facilitating an early check in for us

the spa was excellent, the pool was huge and relaxing, lots of facilities including hot jacuzzis and a

maintained, good parking, nice duplex suite, nice bar and restaurant

didn t use any spa facilities but pool looked lovely and there was always something going on

we had a bar 178 meal and a breakfast and both were excellent with rapid and pleasant service

spa was fabulous. food at the bar was very delicious. lovely hotel!

s a bit tired on the outside and view from my room included overflowing wheelie bins ( laundry

i watched a cleaning lady kick and throw laundry down the public stairs

club was disgustingly dirty shower took 10+ minutes to heat up dirty laundry strewn over hallways

it was very clean. staff.weere very friendly spa was a nice treat

the only thing we didn’t know was that the kids eat for free

having to go out of my room to use the laundry room to get my shirt ironed

warm and welcoming had a nice drink in the bar area slept well and breakfast lovely would visit

me to put the wifi on my phone , thank you

staff,excellent parking especially for a large van,breakfast was lovely,all in all great value and location and

clean good breakfast friendly staff.

hotel also has a gym and laundry / lounge but didnt use these

the corridors looked clean and i was surprised to see guest laundry and a gaming room available

( laundry room or main reception

close to plenty of restaurants. laundry available for us

the laundry facilities and games room

eventually a lad appeared as he was dealing with laundry at the far end of the car park

i enjoyed the food most! we had room service and the breakfast was amazing with a great choice.

a nice pub/ lounge bar in a georgian house, right in the middle of shifnal, near telford

and we wanted somewhere in a lovely location, with attractions close by and that had a swimming pool

kids enjoyed the swimming pool and jacuzzi breakfast was great family room was a good size great

located over trades entrance so we had deliveries (laundry, food and bins being emptied) from approx 6am to give

company that collected the laundry at 5

the rooms was to a good standard & free wifi too

could do with aircon in the rooms but did have a fan. bar could have better wine selection.

we used the pet room, and had bowls and dog treats

the spa facilities were free to use and decent

friendly. room service. gym swimming pool. close to shops nice area.

the wifi was so quick and fast and easy to get on to

so helpful rooms big and clean lovely breakfast and there is a guy working at reception and the bar who is so

kids loved the pool, breakfast was really good too

got collected and the laundry van came just after 5-6 am and was under our bedroom window so woke me

location is perfect for exploring the town centre with everything on your door step bars banks restaurants

the bar was great and the chap behind the bar very polite and friendly

bed was nice and comfy, and we didnt realise but we also had a mini bar x breakfast was nice

i had no issues with the wifi

room we stayed in was noisy all night, possibly from the boiler or maybe near a laundry room

laundry was visible outside our window and was very noisy when it was collected in the morning,

room was not the greatest, it was dark as the window looked out onto large laundry containers

i requested a quiet room but was surprisedly awaken by the laundry vehicle very early in the morning outside

was good really enjoyed the steam room and gym as we are both into are fitness it's are second visit here and

complaint was there was no working wifi and lack of signal (not surprising given location) and the cold tap didn

room service menu not in room information booklet

parking . aplenty

we had drinks in the cellar bar at very reasonable prices with a large open fire to warm us

room very noisy refused room service at 8.30pm

the staff were really friendly and helpful and the bar was well stocked and staffed, always a bonus

staff were super friendly and really supported us with our two young kids’ needs

good location, close to major roads, fast food, supermarket, petrol station and electric chargers

very comfortable stay for our family with two young kids

pet charges gone up

wash them before i use them the corridors were awful and dirty the entry to car park was full of laundry trolleys

size of the room was big bed comfy bathroom immaculate restaurant great also room service was good staff on

breakfast i enjoyed and restaurant i too, room service was very helpful.

wifi password, breakfast times

missing room service information and do not disturb card

ere were a few of is staying in rooms due to a wedding nearby) perfect location, fantastic breakfast, highly

the property is pet friendly but we were a little surprised to see so many dogs allowed into the dining room

was half way between our friends and our homes so the location was perfect we also wanted pet friendly accomodation

breakfast first rate

the wifi wasn't great and dropped off several times.

hosts made us feel very welcome (even did a bag of laundry for us)

the bar had a good selection of beers and was very reasonably priced

lots of parking spaces

excellent breakfast, and local cider comfortable, good wifi and tv reception excellent shower.

everything was excellent: welcome, comfort, facilities, bed, spa bath, dinner and breakfast

one towel was badly worn one breakfast returned as cold bales of clean laundry blocking access to our

long minutes for our deserts to arrive whilst the chef and kitchen people were busy unloading laundry from a

the food and parking and the overall atmosphere

i also enjoyed my breakfast the next morning, during which time my server was very friendly

found a little nook in the bar with a lovely comfy leather wingback chair, a glass or red and my book - perfect

this local getaway with my husband, had access to the spa facilities and was a very nice a relaxing stay

beautiful location, lovely pool. excellent breakfast.

spa was lovely for a swim

parking was tight but hotel had weddings on

had to wait nearly an hour and a half for room service - sandwiches only

rooms need better soundproofing if staying with kids

rooms need better soundproofing if staying with kids

i was in the car with 3 kids and i was booked for a dinner with a group of friends

the bar had a traditional pool table and catered to my thirst for a chilled pint of guinness

were provided along with tea, coffee, milk great location right in the centre of town free wifi reasonable value

there were very restrictive hours for when kids could swim

lovely place, stay here on business every year. super swimming pool in spa building.

thought the meals i had in the restaurant and room service in the evening was excellent

we had a room service breakfast which was lovely

amazing grounds! amazing staff! wonderful spa facilities! would highly recommend!

the missing facility, in my opinion, is a swimming pool. covered and heated!

great breakfast and spa

lovely friendly staff, nice outdoor tub, good room and delicious breakfast

very clean well appointed spa facilities available but we didn't have time to use this visit car parking

more parking and stronger wi fi in bedrooms

i had to pay £20 for early check in

the rooms are a fantastic size. the separate lounge area with a small kitchen was great.

room didn t have many plug sockets nor a bin for the kitchen area but other than that very nice

lounge and kitchenette perfect with a fridge

lovely room, aircon, kitchen, sofa, bed everything was fantastic

booked it for the laundry services

problem and that they couldn't try and and get them cleaned, even though the web site mentions laundry service

staff were exceptional, nothing was to much trouble and the breakfast was lovely plenty of choice kids were

lovely hotel, it was warm, clean, and very modern, the bar area is nice and the staff are very friendly

i couldn t connect my devices to their wifi

laundry was thrown down stairwells and not in a skip

staff saved the day, she knew what i was requesting and even though she stated they were awaiting laundry delivery

very noisy, kids was running loudly, screaming, ok they live there,council families, but what about the other

they could have the tv connected to the wifi as i wanted to watch netflix but did not connect so i had to use

the bar and staff were very helpful

you may want to check the laundry washing service company because you could see oily stains on the duvet cover

easy parking and local to city centre

ground floor. free wifi. large screen tv.

poor range of beer in the bar. bar staff had never heard of a gin & tonic before

there are several available parking

room was opposite laundry and staff on first morning were far

also, the room service lady was cleaning the room next door very loud and kept banging on the wall

lack of room service

room service was not available

room service lady kept barging into our room while we were getting dressed the next morning

large room, gym, location was easy walk from train station. laundry available.

laundry room and fitness room were clean and nice

laundry available but no laundry detergent availableud83dude23 breakfast not that great.

liked that there was a washing machine also so could do my own laundry

good to have laundry facilities