breakfast was meh coffee was lukewarm, it’s just a continental breakfast which i don’t mind but

bar is good with decent selection of beers

accommodation clean and fresh bed comfortable great food and drink selection in the bar below

great selection of beers the steak and ale pie with chunky chipd and onion rings was to die for bar staff were really friendly and helpful can't fault it in

the pub restaurant is closed but they said we could get a takeaway and bring it back to the bar to eat

mac and the staff are great and really make you feel welcome, room, bed, tv, wifi, shower all excellent

wifi was a little weak in the evenings and dropped a lot

poor wifi and disorganised check in

wifi wasn't like your typical free wifi that barely works

wifi in the lodge dropped off and i lost five emails that had been drafted

breakfast fabulous, rooms are lovely

breakfast was delicious

lovely pub. very comfortable room. excellent breakfast.

it had a nice bar and room was comfortable

is the 2nd time we have stayed here, found it perfect for what we needed and have the bar next door which does food is convenient

the food was good, we ate in each night bar one when we went to seahouses

spacious bar & restaurant

the restaurant and bar great, the only small thing was in the room the wash hand basin was small

good breakfast and plentiful parking

breakfast was amazing and all freshly cooked

the bar area is comfy and modern

good food nice rooms friendly bar staff the big lad chris is very good

the bar is nice, the breakfast was good

great bar area with a lovely atmosphere and decent food

size of bedroom comfortable bed ironing board and iron in room cleanliness everything seemed new bar breakfast staff were friendly and helpful my step son forgot his tablet and they let us know

poor wifi

wifi is not good

wifi didn't work.

*upon arrival we weren't told about breakfast time, or wifi connection, then couldn't connect because we had been given the wrong password

the wifi works well in all areas

it's has everything you could need including a little kitchen area

breakfast and supplies for making meals and hot drinks in the cleverly designed kitchenette

great use of the space, it had a living area, bedroom with en suite and a small kitchen area

was a do-it-yourself kind of deal but you were allowed to use the kitchen

we also had a small sitting room with a bed settee and kitchen area with fridge ,microwave ,toaster

breakfast options you can’t fault what you get which is included in the price

breakfast is one of the best i have ever had

nice bar eating area breakfast delicious

couldn't hear the bar downstairs at all from the room

rooms large and clean breakfast great

breakfast was excellent and the lady serving was lovely

location ,the breakfast ,ensuit to my room no shared facility

staff were amazing, the breakfast was brilliant and the room was really comfortable and quiet

excellent stay at the royal, nice clean cosy warm rooms, had the best sleep ever and really good breakfast, good value for money, i always enjoy my stay here every time i come and i like it that

was central to all amenities the staff were very helpful and really friendly the breakfast was good and plenty of

manager was exceptional friendly and was so helpful. breakfast was superb

staff; superb breakfast, catering for a range of dietary needs; great location and well equipped bedrooms

breakfast room service late check out clean

lovely and clean hotel .freshly prepared breakfast .owner very helpful

the owners were so helpful and the breakfast was lovely

also, the laundry was clean and fresh

parking early check in friendly staff centre of town and very close to beach good size room with ensuite

early check in really helped

fantastic place. with bathroom inside. very friendly reception. and thanks for early check in.

friendly staff early check in at no additional cost free parking free wifi complimentary shampoo & conditioner tea

was really helpful, and made sure our room was ready for an early check in, the breakfast was very good

andrew was amazing and the late check out really helped us to plan our day

friendly staff and good choice for breakfast...

friendly staff nice room great breakfast

great location, comfortable and nice breakfast & friendly staff

room small but clean and the breakfast was lovely. overall it was just good value for money.

breakfast included in room rate was fantastic and sat us up for the days we stayed over

paying separately for wifi, i think that should be included in club room charges.

good sized hair dryer, big tv and free wifi.

there was supposed to be free wifi but we couldn't access it

free wifi free parking location fast check in

big well furnished and finished room ,with easy to use facilities ,great fast wifi ,easy check in ,with the most friendly and helpful staff ,who resolved any issues quickly and

noisy kids next door...

adjacency to the a1 and to the northumberland golf club course.

shower was poor the noise of the central heating was unacceptable, it was like living in a laundry at

double room it was lovely we went half board and the meal was amazing also nice breakfast spa was

great with the kids

all areas around hotel bar restaurant clean

staff very welcoming and accommodated a request for a late check out

the food is lovely and the whole bar area has a great feel

food in bar reasonably priced

everything, location, staff, beautiful bar area 10 out of 10 from me.

clean, comfortable, great cycle parking, excellent breakfast

en-suite shower excellent bar well stocked and menu varied dogs made to feel very welcome, especially in bar and at breakfast

lunch menu in bar limited, no salads

was perfect as was the breakfast and bar meals

we ate in the bar for our evening meal - my other half had the steak of the day and said it was one of the best

breakfast was excellent

staff friendliness, excellent breakfast, bar & restaurant menu good and prices acceptable.

only very slight niggle was check-in arrived to very busy pub serving food and waited at bar for about 15 mins with no acknowledgment

staff, cosy clean room, best full english breakfast ever tasted

lovely cosy accommodation, great bar with excellent drinks selection and fabulous menu.

good parking

also good off road parking

was a good choice for breakfast

breakfast: superb evening meal: exceeded expectations room: nicely appointed and comfortable staff:

setting, friendly staff nothing to much trouble, bar service, evening meal and breakfast where all outstanding

breakfast was excellent, good quality produce and nice selection.

excellent breakfast

breakfast choice and quality of the food second to none

rooms at the back might have been near early morning breakfast kitchen noises anyway

the bar prices are i little on the expensive side

wifi is not 100%

the best shower but serviceable & the wifi was down

no phone signal, but you cant have everything. the wifi was free so wifi calling saved the day.

breakfast superb, staff polite, room comfortable, real ale good, wifi good

service but the hotel has wifi so not an issue

good wifi, very clean and comfortable, great sea view

lovely big comfortable room, free

couldn t get the wifi to work, although this was not essential for me and didn t ask for help with it

the wifi was not that good

wifi not very good

the drunken man in the bar very abusive the member of staf male sorted it straight out

there is a good bar reasonably priced with offers on drinks on certain

as other hotels at this location but it’s excellent value fir money for a short stay before an early check in

nice location lovely staff nice bar and food

we had a bar meal it was delicious and also a drink good price

room was comfortable, wifi was excellent, the bar downstairs was accommodating with a good selection of beverages

great proximity to the airport, friendly staff and good wifi access.

only problem this time the wifi was really slow so couldn't do the work i had planned from our room

to connect to wifi was unhelpful

wifi would not connect

we requested an early check in as we needed to get changed for a wedding,after travelling up from london, which

breakfast options were perfect

the breakfast is delicious

the shared spaces are quirky and fun, always exceptionally clean and the breakfast is exceptional - there is everything you could want

our room was clean and comfortable and breakfast was fabulous

the breakfast included was the best selection of cereals, fruits yoghurt toast as well as full cooked

head needed replacing, bed needed a topper or mattress replacing, bathroom needed a heat source, wifi did not work in room

the wifi didn t reach our bedroom.

tv didn't work the signal was absolutely terrible so i watched my ipad, however you do get free wifi so that was a great

wifi isn't great all the time but the phone and 5g signal in the area is good anyway

the wifi worked in reception and ground floor, it did not in my room

couldn't get logged onto the free wifi for some reason but it didn't cause me a problem this visit

wifi was poor for my boy

left a day early because of it)

the location was ideal, the breakfast was excellent, wifi was easy to connect to

tremely) weak on the top floor, dust on window handles & blue vases

wifi / phone signal (ee) was not great (-)there was no wifi available and there were a few electrical issues. (+)free wifi was of good quality and the underrated floor in the bathroom was a nice touch. (-)better wifi access when they have large events. nice to have smart tvs. (-)nothing to dislike really although the wifi was a little flaky. (+)really - really - nice place but wifi was really flakey. (-)only thing that could be improved room wise in my opinion would be the wifi connectivity in the room and perhaps the addition of a smart tv and a bluetooth speaker (-) the free wifi was very poor, did not connect well and was slow (-)couldn t get reliable access to the wifi and when asking staff about it was told quite flatly that it was working - not for me it (-) wifi wasn t secured and very rarely stayed connected, we had no data signal or wifi in our

free parking

breakfast, whilst excellent, is pricey

the location, parking, comfort and overall quality and high standards

room service meal timings

will stay here again as bar great and good price.

the lovely lady who served our breakfast made the stay all the more special

affordable yet like 4 stars. there's kids area with variety of toys and books.

kids pizza didn’t have much taste either

late check out at no extra cost.

plenty of choice on the breakfast bar and a large full breakfast if you preferred

bar staff great

room was spotlessly clean. lovely bar to have a drink. excellent location for us visiting family

great size room. very welcoming staff. superb food and good bar prices.

not enough bar staff - long wait for service

excellent breakfast and evening meal

very friendly staff, great breakfast

friendly staff , lovely location, decent size bedrooms and a lovely breakfast.

very good food, evening meal and breakfast, room comfortable and quiet, all good.staff friendly

food was superb. monday steak night and breakfast. room was very clean and comfortable.

free parking & wifi is included and there is a great choice of

was perfect nice big tv easy to access wifi bed was so comfy black out curtains

lovely bathroom ,television and fast wifi

good size room. wifi quick

hotel room had been recently refurbished, the wifi was great and the facilities were good and staff were great

has arses flashed at me and 2 young kids

very noisy kids were running till midnight, smell of sigaret smoke in room although it says no smoking

my kids are disgusted

seemed safe for my 2 kids

had a lovely stay even got a early check in room was very clean and it was a nice touch with the tea and coffee making

the wifi was not very good . the beds were not that comfortable although extremely clean.

wifi was a bit slow but could do all that was required

unable to get wifi

poor wifi , cold beans and dated bedroom/bathrooms

wifi is so important for me when i m away, that was excellent too

good value for money .nice friendly staff good breakfast.parking. wifi nice meals i tbe bar.

wifi works well

really appreciated the free wifi - wouldn't stay without it - and the free parking makes the cost of a stay even more value for

wifi didn't work on my phone

the free wifi was very good

enjoyed my breakfast & the staff were welcoming & friendly

there was also a bar by reception which we used prior to meeting up in newcastle and on our return late evening

the breakfasts were filling without being overwhelming, the 24-hour bar is a major bonus and jesmond is a charming area to stay in, quiet but also near enough to the

the breakfast was excellent and in the evening the bar staff supported my every needs

complaints - great hotel and located near to the city centre - staff brilliant throughout - bar facility adequate for our

great wifi

wifi weak.

good wifi

or coffee making facility, you could get one tv channel for a very short time and the internet wifi signal was very

tv was tiny in such a big room, it wasn't linked up to wifi so limited channels

poor wifi connection

cleanliness of hotel, free wifi and comfortable rooms

free wifi

instructions for operating heating/air conditioning wifi not able to connect despite help from staff at reception, gave up and used my

wifi is free too

accommodated an early check in. very clean apartment and friendly staff.

spacious rooms, a very modern kitchen with everything required for self catering

the open plan lounge and kitchen ideal for a few pre drinks before a night

excellent kitchen facilities. property modern and well equipped.

we are used to having just the one bedroom with bathroom but to have the living room and kitchen as well was great

more of a bar area

the hotel is really quirky with lovely eating areas, a bar and a gorgeous outside area

no on site parking. bar is very expensive.

we are bike packers and the owners allowed us to store our bikes securely in the bar overnight which was very much appreciated

hotels location is close to the beach, golf club and on the street where all the pubs and restaurants are in alnmouth

but clean rooms nice bathroom , good facilities with a large table outside and lovely micro bar inside this is the perfect location for a night out with the girls

in a club house hotel (lots of party animals and drunks) i arrived to lads getting drunk in the bar and trying to chat me up when all i wanted to do was relax after travelling 7 hours

quiet and nice little bar area downstairs too got a great night sleep was ideal (especially for

the bar is situated on the ground floor and the staff were very helpful

bar for a drink, breakfast available in the morning, a fantastic humorous host

breakfast was very good

very comfortable loved it . fab breakfast. we took our dog with us who was made most welcome.

nice breakfast and great to be able to take our dog

1 night stay, the b & b was situated in a lovely chocolate box village with the sea , river and golf course right

3 staff behind the bar in the evening and standing whilst they chatted, not even acknowledging they’d be with me in

we checked in quite late with no trouble and the young lady behind the bar was incredibly accommodating and helpful with a number of things (food recommendations, parking (+)enjoyed my stay, friendly bar and lovely clean rooms (*) busy little bar downstairs that does food (+)old inn with a cosy bar in a great location (+)went to the bar area, lovely lady gave us the keys. (+) felt comfortable alone in bar and enjoyed sunday lucn (+)cozy, friendly bar and restaurant and comfortable, clean room all perfect. (-)no room in the bar at night but accept it is a public bar (-)no breakfast, bit of a shame and the bar closes at 9pm on sundays.

staff were excellent requested late check out which was no problem

hospitality, good deals on drinks in bar 2-4-1 on some drinks

was small but adequate very warm and cozy ,the downstairs bar was welcoming, warm and friendly great staff

microwave or bar fridge in room

good value , clean comfortable. nice bar downstairs doing good food.

friendly and very attentive staff, great value for money, food in bar was amazing and well priced

the drinks are the bar and cheap as was the cost of the room

greeting by the young lady at the bar - who provided me with a welcome pint…made me feel very welcome…room was immaculate and hot

the bar was lively with loud music but i couldn't hear anything when in my room, it's as if it was

heels downstairs there is a bar where loud music and a drunk client prevent any rest

great bar with great prices, we even received a free drink on checking in

good wifi throughout

open wifi network is insecure.

very weak wifi

all the staff from the manager and reception to the bar tender and maids were so polite and

bar wonderful, we didnt have breakfast

laundry room has no venting

the bar has a great selection of drinks and are reasonably priced

the hostel has a free laundry service with washing machine and dryer

excellent location, nicely refurbished and bar on site

security rooms warm and cosy sky sports good selection of beers and wines plenty of hot water laundry good

the wifi in the room was poor on the tenth floor.

good wifi, as i needed to work while in the room

wifi in our room

good wifi, lovely view

th floor) was non-existent

off wall radiator didn't work desk extremely wobbly iron board had no cover just metal frame kitchen was dirty with pots of green food on cooker very noisy at night, steward left keys for

kitchen to be more tidy

i didn't use the washing/drying or kitchen

we were told there was a shared kitchen but weren’t shown it, in fairness we didn’t need it and didn’t ask either

a secure wifi connection would be better as oppose to the only unsecured connection, meaning online banking

the wifi could be faster and less temperamental

ot ideal when my wife wanted to sleep and i needed to work) the wifi was very slow

nice modern rooms, comfy beds, good wifi.

good wifi, helpful staff and the beds are so comfortable

and shower good hot water tv kettle window partly opens wifi breakfast plenty of hangers plus ironing board

wifi good signal close enough to walk from gateshead metro or newcastle train station

good wifi and shower was hot every morning

the wifi in he hotel was very poor

there is no option for secure wifi

good that it was a late check out

they also gave me a late check out with no extra charges

due to a heavy night on the tiles a late check out was no problem for the staff

early check in & late check out. window opened much appreciated.

lovely decor and beds are super comfy and the late check out was great.

d has been every time i ve stayed here).

wifi wasn't very good and a lot of channels on the tv didn't work

wifi in the room wasn't working for us but it wasn't a huge deal

was pretty much perfect except wifi is very poor

wifi was really slow to use.

clean room, big shower. good air-conditioning and wifi. extra pillows available.

internet/wifi speed wasn t fantastic but it was decent.

there was a hairdryer, extra linens and pillows, tv and free wifi

good wifi; selection of teas etc

very good breakfast, reliable wifi

friendly staff, clean and great wifi for a hotel

wifi kept disconnecting

wifi registration was a little beat difficult.

had problems connecting to the wifi.

couldn t access the wifi as it was unsecured.

the quality of the room, quick access to wifi and quietness of location despite it being central and close to station

great room, bathroom, wifi, breakfast and dinner

wifi - password given didn't work

wifi didn t always work

wifi was a little annoying in that some of the most standard web sites threw up security warnings,

location. comfortable bed clean good shower wifi

the wifi did not work in the room but did in the corridor? air conditioning was noisy

great location near the station. clean and had everything i needed. good wifi

parking / wifi poor

staff very friendly and helpful buffet. breakfast excellent comfortable room free wifi fantastic

wifi connection was weak in my room.

we had to change rooms shortly after check in due to no wifi connectivity

quiet and good wifi

wifi was less than good and non existant on our 9th floor

wifi didn t extend into our room which was a shame, and a few toothpaste marks on the mirror from

issues getting online with wifi

when i had trouble getting on to the wifi the receptionist helped me

wifi connection was poor

the wifi was strong but the registration process was long winded and

could connect to the wifi but but i was not able to connect to the internet to use

great use of the gym as well

at there was much less choice for breakfast i missed the fresh fruit salad and i have strawberry allergy so couldn't use the jam as

breakfast was amazing and the kids enjoyed it

helpful reception staff good breakfast selection clean, quiet room for good night’s

friendly staff, they have arrange an early check in for me(it was very useful as i have take about 18 hours flight)

wifi was excellent as well, hardly dropped at

wifi was a little variable.

the wifi wasn't working, however there is so much to do it wasn't really an issue.

wifi didn't work in the west wing

wifi would not connect

when looking at the menu there wasn't anything on there apart from the kids menu

we could have had,a cooked breakfast but didnt know that there was another menu as it was on the bar counter and no mention of anything else on offer could possibly have been were it was seen

loved the home style decor and kids loved the large shower /wetroom and the viwe was beautiful.

taking kids out until after 11 at night

property was in a nice setting, even wee park if you had the kids etc the room was lovely an cosy when we got there

early to our early check in just on the off chance we could get in

there was no free wifi

wifi should be free in the rooms

the only qualm i have was the wifi didn't work for me apart from that the service was fantastic

room was spacious, clean and wifi working well

difficult to connect to the wifi on my phone and in my room the wifi kept dropping

should be a manual in each room explaining the facilities, wifi etc

didn't have brilliant success with the wifi

wifi and tv were poor quality. not clear how to access radio.

also the free wifi is really straightforward to connect to, and it's fast

linens, no spoons of stirrers for tea & coffee making in the room, no mobile signal and woeful wifi

good location for our event at exhibition park. good bar area. just what we needed and clean.

hotel was spacious with very friendly staff and had a decent bar too

were very helpful, we arrived early and they were able to accommodate an early check in, great value for money at only a 20min

the hotel staff, bar and pool table

shower facilities , very spacious room ,pool table was fantastic , excellent buzzing bar , the staff were great too , tv excellent

location of the is perfect for families with kids specially who are planning to visit discovery museum or life science museum and commuting by

the breakfast was included and was self-service

as a member the early check in and late check out was a massive bonus

and the hotel was clean and the bar reasonably priced

facilitated early check in prior to graduation ceremony which we were very grateful for thank

good wifi

wifi a bit slow. no seeds at breakfast.

station

very comfortable bed, free wifi, great location, close to the city centre

wifi a bit slow. no seeds at breakfast.

arrived we got a complimentary upgrade and late check out

we asked for a late check out which was facilitated but nothing else done to try make our stay nice after the

it was placed finding it was easy the pool was brilliant the hotel is nice with a nice chilled out atmosphere will stay

gym and pool facilities. staff extremely friendly and helpful.

i didn’t want to call reception and ask for someone to sort it as it was late and i needed to sleep

wifi access

flushing wc, plenty of hot water, comfortable bed, good wifi & a tasty breakfast, but breakfast could have done with a bit more choice of food items

the wifi was problematic at first, but it got fixed quickly after contacting support

food at the kitchen restaurant of poor quality. bar/staff unprofessional. wifi unstable.

the wifi was very good

could offer early check in and late check out

value for money lovely and clean comfortable room late check out

it was like kids breakfast

nice little free breakfast bag

clean, comfortable, secure. complimentary biscuits. late check out.

the wifi stops working as soon as you get in the room

friendly staff all 3 diff members of staff o saw were briiant, was very clean throughout, free wifi tv with a enough channels very clean room the bed was that comfty was a shame to have to get

parking easy. check in easy with good staff. good wifi quiet with comfortable bed

wifi connection was great too

tv didn't work, flaky wifi. no in room heating contold

not a place for kids

we even had sunshine , this place would be so good if you has kids

nice and friendly staff breakfast was very good and rooms were very clean well worth the money good base to

kids described it as fun and loved the place

lovely breakfast ( superb sausages ) friendly staff and great value