size of bedroom comfortable bed ironing board and iron in room cleanliness everything seemed new bar breakfast staff were friendly and helpful my step son forgot his tablet and they let us know

great bar area with a lovely atmosphere and decent food

to add to this, the coffee machine in the bar was broken, but i survived

good food nice rooms friendly bar staff the big lad chris is very good

the bar is nice, the breakfast was good

nice bar eating area breakfast delicious

purely personal but the bar had no pumped beer. plenty of lager and one pressurised keg bitter.

breakfast is one of the best i have ever had

i don't have any bad comments - apart from maybe the bar being open later!

nice bar eating area breakfast delicious

the wifi works well in all areas

the only issue we had was the wifi was buffering when watching poldark on the telly

wifi is not good

i checked in i wasn t given any information about wifi, breakfast or how to check out

wifi didn't work.

breakfast fabulous, rooms are lovely

the fact you could take your dogs with you in your room and in the bar made this so much easier for us

, freshly cooked breakfast

the breakfast had a very wide choice and was cooked fresh

bar area nice and cosy, different to what i have seen before

both the buffet and cooked breakfast options offered a good choice

breakfast room service late check out clean

ana amazing breakfast range.

there is a million options for breakfast and 100% gluten free friendly

excellent hotel. friendly staff and great breakfast

delicious breakfast, plenty of choice

staff were amazing, the breakfast was brilliant and the room was really comfortable and quiet

breakfast was excellent and the lady serving was lovely

the staff were so friendly and welcoming. the breakfast was delicious. good shower too!

excellent stay at the royal, nice clean cosy warm rooms, had the best sleep ever and really good breakfast, good value for money, i always enjoy my stay here every time i come and i like it that

wifi was a little weak in the evenings and dropped a lot

staff were very welcoming upon arrival, free wifi in the hotel was good signal, shop just around the corner, very convenient, would definitely

wifi wasn't like your typical free wifi that barely works

wifi in the lodge dropped off and i lost five emails that had been drafted

wifi was a bit slow and there was a strange drain type smell in the room when we returned late

also, the laundry was clean and fresh

free wifi and parking

good sized hair dryer, big tv and free wifi.

tv is huge, and wifi is free in the

the rooms are good and comfortable and the wifi is fine

big well furnished and finished room ,with easy to use facilities ,great fast wifi ,easy check in ,with the most friendly and helpful staff ,who resolved any issues quickly and

breakfast was help yourself in the bar - great food and exactly what we needed as we were on a multi day bike ride

good choice of breakfast

great selection of beers the steak and ale pie with chunky chipd and onion rings was to die for bar staff were really friendly and helpful can't fault it in

location close to shops, cafes, bars and restaurants etc the sea & church point literally on the doorstep

the pub restaurant is closed but they said we could get a takeaway and bring it back to the bar to eat

parking early check in friendly staff centre of town and very close to beach good size room with ensuite

early check in really helped

fantastic place. with bathroom inside. very friendly reception. and thanks for early check in.

friendly staff early check in at no additional cost free parking free wifi complimentary shampoo & conditioner tea

was really helpful, and made sure our room was ready for an early check in, the breakfast was very good

andrew was amazing and the late check out really helped us to plan our day

exceptionally clean, good temperature, nicely decorated, comfy beds, room service available, pool facilities really

you have to pay for the spa/gym which would be easier if you could do that at the time of booking but it’s a very small

hotels fault but last time we stayed we couldn’t relax in pool as there loads of noisy kids

fantastic gym and spa facilities in the basement, with a pool, hot tub, sauna and steam room

had a meal in the bar as restaurant was closed and the service was a bit on slow side

nice clean and spacious room- lovely relaxing bar and restaurant area

the food is lovely and the whole bar area has a great feel

excellent hotel comfy rooms brilliant restaurant and bar staff friendly and helpful!

lovely bar downstairs does very good and affordable

everything, location, staff, beautiful bar area 10 out of 10 from me.

accommodation has been renovated to a very high standard which also included a little kitchen

breakfast and supplies for making meals and hot drinks in the cleverly designed kitchenette

it's has everything you could need including a little kitchen area

location very friendly alllowed is an early check in

great use of the space, it had a living area, bedroom with en suite and a small kitchen area

breakfast options were perfect

partner said the cooked breakfast was delicious

great breakfast choices

offer states continental breakfast, but the owner goes out of his way to please

great breakfast and hotel is in a quiet and safe location.

we requested an early check in as we needed to get changed for a wedding,after travelling up from london, which

wifi / phone signal (ee) was not great (-)there was no wifi available and there were a few electrical issues. (+)free wifi was of good quality and the underrated floor in the bathroom was a nice touch. (-)better wifi access when they have large events. nice to have smart tvs. (-)nothing to dislike really although the wifi was a little flaky. (+)really - really - nice place but wifi was really flakey. (-)only thing that could be improved room wise in my opinion would be the wifi connectivity in the room and perhaps the addition of a smart tv and a bluetooth speaker (-) the free wifi was very poor, did not connect well and was slow (-)couldn t get reliable access to the wifi and when asking staff about it was told quite flatly that it was working - not for me it (-) wifi wasn t secured and very rarely stayed connected, we had no data signal or wifi in our

parking was a bit sketchy. access road was tight due to cars parked on road side.

breakfast, whilst excellent, is pricey

the difference being a chocolate fiend suggest allowing repeat guests to have a complimentary bar of chocolate would be awesome if cheeky

continental breakfast was just ok

we ate dinner and breakfast and both were fantastic

spacious bar & restaurant

breakfast was good quality and filling

the restaurant and bar great, the only small thing was in the room the wash hand basin was small

only thing was our room was right above karaoke in bar but it did stop before 11.00pm

wifi wasn't good.

wifi weak/non-existant.

wifi not very good

lovely big comfortable room, free

the wifi - my antivirus rejected it because it was not secure.

bar prices very reasonable and food choices good

great size room. very welcoming staff. superb food and good bar prices.

plenty of choice on the breakfast bar and a large full breakfast if you preferred

bar staff great

room was spotlessly clean. lovely bar to have a drink. excellent location for us visiting family

also free parking and good wifi

good size room. wifi quick

i even had bottled water and an iron & ironing board and free wifi

comfortable bed , nice large tv and free wifi

hotel room had been recently refurbished, the wifi was great and the facilities were good and staff were great

poor wifi , cold beans and dated bedroom/bathrooms

the wifi isn't very consistent

liked the staff. liked the parking. liked the room and breakfast. loved the wifi

for wifi was initially wrong; advertised with capital letter, however this was changed immediately

not a strong signal for wifi in my room and only available intermittently

wifi connection information should be available without needing to go to reception

wifi in bedroom was very weak

great proximity to the airport, friendly staff and good wifi access.

the wifi strength in my room was very weak

wifi would not connect

carparking free. free wifi friendly helpful staff.

clean large room with big ensuite good continental selection at breakfast reliable, free wifi

really appreciated the free wifi - wouldn't stay without it - and the free parking makes the cost of a stay even more value for

wifi didn't work on my phone

service, room had all the necessary equipment, tv, iron, hairdrier,kettle, shower, wifi etc

the bar & seating area were comfortable & so was the bedroom

clean comfortable, bar meal was beautiful thank you

nice location lovely staff nice bar and food

coffee machine in bar not working.

there is a good bar reasonably priced with offers on drinks on certain

wifi was poor for my boy

the wifi is a tad slow but usable. parking can be tricky if it's busy.

wifi is good

excellent wifi

our room was for three and it was slightly cramped. also the tv wifi connection wasn't great.

the wifi didn t reach our bedroom.

wifi didn't work

the wifi worked in reception and ground floor, it did not in my room

code that didn t work for wifi when reported told there was a problem and we should have been given the staff code

wifi isn't great all the time but the phone and 5g signal in the area is good anyway

clean rooms friendly staff good value. great late check out time.

was amazing especially chelsea in the bar who was extremely polite, friendly and professional

we had a meal in the restaurant which was delicious and a great choice for 2 adults and 4 kids

and staff were lovely and very friendly the rooms were spacious and kept to a high standard, the bar staff were entertaining and good conversations the front off house were very professional and

breakfast was

there was also a bar by reception which we used prior to meeting up in newcastle and on our return late evening

complaints - great hotel and located near to the city centre - staff brilliant throughout - bar facility adequate for our

location, managed to get an early check in and got parked at the rear of the hotel

everything especially the fact that i was facilitated with a very early check in.

very friendly, and helpful, thank you (a special shout out to night staff steve who manned the bar on our return to the hotel after our arena riverdance show)

had a lovely stay even got a early check in room was very clean and it was a nice touch with the tea and coffee making

1 girl upon check in - she was great even though the full thing was a riot n kids were in tears when seen where we were stuck

we arrived at 2am after a long flight and lasted just ten minutes before leaving because the kids were scared the mattresses were stained and there was what appeared to be drug users across

my kids are disgusted

shared toilet/bathroom facilities as we had kids

poor wifi, the connection would break quite consistently 4

free wifi signal was very weak in the room but ok in the hall downstairs

wifi weak.

great wifi

also free wifi which was great

the wifi was also good

there are tea and coffee making facilities, air conditioning, great bathroom and free wifi

wifi was not free a little extra milk for extra cuppa tea in morning would have been in room,

wifi was poor in all areas

cleanliness of hotel, free wifi and comfortable rooms

accommodated an early check in. very clean apartment and friendly staff.

much more space and with a kitchen you can make some tea or coffee or even cook

the kitchen had everything you could need to cook with

excellent kitchen facilities. property modern and well equipped.

we are used to having just the one bedroom with bathroom but to have the living room and kitchen as well was great

quiet and nice little bar area downstairs too got a great night sleep was ideal (especially for

breakfast room was very nice with a large breakfast bar and comfy sofa

bar for a drink, breakfast available in the morning, a fantastic humorous host

in a club house hotel (lots of party animals and drunks) i arrived to lads getting drunk in the bar and trying to chat me up when all i wanted to do was relax after travelling 7 hours

but clean rooms nice bathroom , good facilities with a large table outside and lovely micro bar inside this is the perfect location for a night out with the girls

the drinks are the bar and cheap as was the cost of the room

heels downstairs there is a bar where loud music and a drunk client prevent any rest

the bar was lively with loud music but i couldn't hear anything when in my room, it's as if it was

great bar with great prices, we even received a free drink on checking in

greeting by the young lady at the bar - who provided me with a welcome pint…made me feel very welcome…room was immaculate and hot

friendly and very attentive staff, great value for money, food in bar was amazing and well priced

good value , clean comfortable. nice bar downstairs doing good food.

hospitality, good deals on drinks in bar 2-4-1 on some drinks

microwave or bar fridge in room

the bar was great with lovely bar staff

good wifi throughout

very weak wifi

open wifi network is insecure.

bar wonderful, we didnt have breakfast

room service was excellent!

there is laundry facilities

oh, and there was laundry (washer and dryer) in the basement that you could use for free (just provide your own

free laundry

staff were helpful and friendly and having a laundry room helped with 3 young children

bar area is a

good wifi, helpful staff and the beds are so comfortable

the table the bath air con size of the room choice of tv channels free wifi

nice modern rooms, comfy beds, good wifi.

at least we could get wifi on our ipad

a secure wifi connection would be better as oppose to the only unsecured connection, meaning online banking

there is no option for secure wifi

good wifi and shower was hot every morning

wifi efficient and fast

reliable wifi and well stocked bar would happily

great helpful staff lovely clean rooms fantastic wifi would stay again

we were told there was a shared kitchen but weren’t shown it, in fairness we didn’t need it and didn’t ask either

kitchen to be more tidy

off wall radiator didn't work desk extremely wobbly iron board had no cover just metal frame kitchen was dirty with pots of green food on cooker very noisy at night, steward left keys for

i didn't use the washing/drying or kitchen

the wifi in the room was poor on the tenth floor.

wifi was not optimal

wifi took a little while to connect on my computer but worked straight away on my phone

the room was great!! lovely walk in rain shower, big bed, great amenities. wifi, not so good.

wifi in our room

early check in & late check out. window opened much appreciated.

easy check in, late check out, lovely spacious clean room, lots of choice at breakfast

lovely decor and beds are super comfy and the late check out was great.

bar hadn't draft beer, the tv was very close to the bed afraid you would knock it off the wall

fabulous location, gorgeous bar and staff, super comfortable bed

wifi wasn't very good and a lot of channels on the tv didn't work

good wifi

the bathroom was also on a different level requiring 4 steps to reach it the guest wifi was also not working well and kept asking us to sign in via facebook or to provide a lot of

wifi a bit slow but good enough for emails and browsing - can't use for streaming

wifi in the room wasn't working for us but it wasn't a huge deal

very good breakfast, reliable wifi

clean room, big shower. good air-conditioning and wifi. extra pillows available.

there was a hairdryer, extra linens and pillows, tv and free wifi

good wifi; selection of teas etc

wifi was terribly slow

wifi registration was a little beat difficult.

free wifi:), and the bed was very

couldn t access the wifi as it was unsecured.

wifi required setting up cloud account

the wifi worked wel

wifi - password given didn't work

wifi didn t always work

great room, bathroom, wifi, breakfast and dinner

the quality of the room, quick access to wifi and quietness of location despite it being central and close to station

staff were fantastic, coffee was great and the wifi was very strong

breakfast was nice too, nice relaxing atmosphere in bar area with views of tyne

good to have bar and restaurant within the hotel and room was comfortable with everything there that was

staff were fab, especially the young lad who was on the bar on saturday night, very friendly and chatty

loved the home style decor and kids loved the large shower /wetroom and the viwe was beautiful.

taking kids out until after 11 at night

- great bar - great customer service - fast wifi negatives: - broken furniture in room - key cards being demagnetised constantly - out of

wifi connection was weak in my room.

we had to change rooms shortly after check in due to no wifi connectivity

sadly the wifi was patchy in the reception area and non existent in my room.

wifi during the week is terrible, better on weekends and it's not password protected

parking / wifi poor

the wifi was working great and the bed was very comfortable

the wifi reception was not good at all in our room.

staff very friendly and helpful buffet. breakfast excellent comfortable room free wifi fantastic

free wifi

were very happy to receive a much larger room than expected, the most comfortable bed ever, free wifi and an absolutely fabulous bathroom with exceptional bath and shower

i could not connect wifi.

wifi worked well and got on and worked in the small lounge on skype calls

issues getting online with wifi

when i had trouble getting on to the wifi the receptionist helped me

breakfast - fresh waffles machines made the kids delighted

good gym facilities

great check in and out times - late check out suited us

excellent location and late check out

buffet breakfast was a bonus

couldn't access the free wifi

wifi was excellent as well, hardly dropped at

wifi connection was poor in our room 208.

couldn't connect to wifi in the room.

wifi was a little variable.

there was no free wifi

no free wifi parking 12 for overnight

free wifi

room was spacious, clean and wifi working well

wifi should be free in the rooms

didn't have brilliant success with the wifi

should be a manual in each room explaining the facilities, wifi etc

wifi and tv were poor quality. not clear how to access radio.

also the free wifi is really straightforward to connect to, and it's fast

rooms are clean and comfortable good wifi

early to our early check in just on the off chance we could get in

and the hotel was clean and the bar reasonably priced

night stay for a football match with our two kids

as a member the early check in and late check out was a massive bonus

rooms were perfect along with the breakfast ! £54 for 2 adults and 2 kids fantastic value

central location reasonable price great breakfast helpful staff allowed an early check in :)

good wifi

round 15 mins) - very friendly and cooperative staff - rooms are clean with fast free wifi

wifi a bit slow. no seeds at breakfast.

station

surprisingly the wifi was poor not enough strength to download a newspaper

food was outstanding,gym facilities excellent

we also travelled with two kids ages 6 and 8 and they also loved this hotel

staff all very friendly and great to have pool and steam room

the bed was comfortable and the late check out was awesome

late check out option is an added bonus

shower facilities , very spacious room ,pool table was fantastic , excellent buzzing bar , the staff were great too , tv excellent

hotel was spacious with very friendly staff and had a decent bar too

were very helpful, we arrived early and they were able to accommodate an early check in, great value for money at only a 20min

no bar yet not for familys but clearly states that.

good location for our event at exhibition park. good bar area. just what we needed and clean.

flushing wc, plenty of hot water, comfortable bed, good wifi & a tasty breakfast, but breakfast could have done with a bit more choice of food items

the wifi was problematic at first, but it got fixed quickly after contacting support

wifi was poor

wifi was slow

food at the kitchen restaurant of poor quality. bar/staff unprofessional. wifi unstable.

quiet and no kids running around got a room with window that opens

had to clean the inside of the cupboard to put our clothes in as there was so much dust and my kids room smelt of dampness

staff were really friendly and the breakfast in a bag was fine was near town so could walk in without having to take the

nice little free breakfast bag

breakfast was also good

friendly staff all 3 diff members of staff o saw were briiant, was very clean throughout, free wifi tv with a enough channels very clean room the bed was that comfty was a shame to have to get

tv didn't work, flaky wifi. no in room heating contold

the wifi stops working as soon as you get in the room

wifi connection was great too

parking easy. check in easy with good staff. good wifi quiet with comfortable bed

rooms not directly above bar so very peaceful

great place to stay rooms beautifully clean and comfortable, bar and restaurant excellent and staff friendly

location is good, ample parking, food is great and staff were very attentive and helpful.

staff very friendly, food as always excellent, especially the breakfast

was a good choice for breakfast

10am and went in to ask if i needed to register my car before heading back out but they gave us early check in

that we did not eat the police riot squad swarmed this place thank got we didnt have our kids do not beleave the photos off this hotel do not

comfy bed great breakfast

not great when you are traveling with family & kids

liked the room which i got and continental breakfast, hotel entrance good, easy check-in, good staff member

no lamp in room, kids don’t like sleeping in total darkness, had to leave a set of main lights on

nice bar with a pool table downstairs

lovely stay lovely bar lovely people, really nice for a nice little get away!

nice bar downstairs and if your going out in the town this location is good, it’s a 10 minute taxi

as i arrived early, i was able to remote work in a quiet bar area of the hotel and was then offered early check-in free of

bed was ok to sleep and they allowed early check in and later check out

there were no issues with the wifi which we sometimes get

i asked for the wifi code and was told it was on the room door

free parking and wifi was a bonus

free parking and wifi was a bonus

we ate in the bar in the evening and the food was very good and excellent value for money

cleanliness friendliness of the staff and the quality of the breakfast and options

breakfast was very good with lots of choices

and modern comfortable beds kids very happy with the tv channels lol breakfast was nice and plentiful location was perfect for

very easy , staff brilliant and car park very accomadating for our car and trailer

group of people came in with guns which obviously was for the sport shooting but made us and my kids feel uncomfortable and then straight after a big coach of drunk people got off and a man

staff, great location, very clean and fantastic leisure facilities my 6 year old loved the pool

freindly staff great location and great pool/gym

the late check out was great, the bed was really comfy and the breakfast was amazing.

nice and clean lovely decor, great shower,very friendly staff,wiifi very good breakfast,excellent spa facilities pool was a bit shallow but

the room fantastic shower very comfortable bed love the spa facilities very friendly and friendly staff near metro centre stayed here a few times and

the café area was not very attractive, with a simple breakfast available, but there are some cafés and a restaurant close by for a nice morning coffee

early check in, reasonable check out time... hotel was clean, and staff were lovely ..

nice hotel . very quiet. lovely reception. only wish they did a hot breakfast

i think there should be decent fresh coffee at breakfast rather than sachets of instant.

neighbouring restaurant didn't open until 9am, so i had to go off-site to get a full breakfast (but not the fault of the hotel itself)

wifi. buffering all the time

free wifi was available in the rooms

didn't have the wifi code, so used our own data and it wasn't very clear to us what we needed to do

there is wifi in rooms you need to ask for code from bar

great ensuite shower with toiletries good interactive tv and wifi restaurant was fantastic with breakfast included in cost of room