friendly staff early check in at no additional cost free parking free wifi complimentary shampoo & conditioner tea

parking early check in friendly staff centre of town and very close to beach good size room with ensuite

fantastic place. with bathroom inside. very friendly reception. and thanks for early check in.

early check in really helped

was really helpful, and made sure our room was ready for an early check in, the breakfast was very good

andrew was amazing and the late check out really helped us to plan our day

also, the laundry was clean and fresh

excellent hotel. friendly staff and great breakfast

ana amazing breakfast range.

host was very accomodating, he arranged early check in and kept kitchen open later for breakfast following morning

the owners were so helpful and the breakfast was lovely

there is a million options for breakfast and 100% gluten free friendly

delicious breakfast, plenty of choice

location ,the breakfast ,ensuit to my room no shared facility

excellent stay at the royal, nice clean cosy warm rooms, had the best sleep ever and really good breakfast, good value for money, i always enjoy my stay here every time i come and i like it that

english breakfast buffet was delicious

breakfast was excellent and the lady serving was lovely

good value for money we especially liked the ev charging and the building was lovely

lovely bar downstairs does very good and affordable

we would highly recommend stayng here, right across the road from the water with a lovely bar and outdoor seating area overlooking the sea

excellent hotel comfy rooms brilliant restaurant and bar staff friendly and helpful!

staff very welcoming and accommodated a request for a late check out

only small niggle was that the wifi only worked for a few minutes over the two days

the wifi was not that good

the wifi did not work when i was there

couldn t get the wifi to work, although this was not essential for me and didn t ask for help with it

good wifi, very clean and comfortable, great sea view

good sized hair dryer, big tv and free wifi.

general the hotel is good but i had to pay extra money for basic things such as car park and wifi connection , what it means i spent plenty of money for just one night

free wifi free parking location fast check in

tv is huge, and wifi is free in the

dodnt tell you how to access the wifi or how to go about the free parking not the best customer service, but the rest of the

excellent wifi reception

tv didn't work the signal was absolutely terrible so i watched my ipad, however you do get free wifi so that was a great

wifi reception not great in the room furthest from the reception

head needed replacing, bed needed a topper or mattress replacing, bathroom needed a heat source, wifi did not work in room

wifi didn't work

wifi is good

i had the top room and was unable to access any wifi

a little crowded on the top floor, reception area narrow & inconvenient, wifi

couldn't get logged onto the free wifi for some reason but it didn't cause me a problem this visit

the location was ideal, the breakfast was excellent, wifi was easy to connect to

we requested an early check in as we needed to get changed for a wedding,after travelling up from london, which

purely personal but the bar had no pumped beer. plenty of lager and one pressurised keg bitter.

i don't have any bad comments - apart from maybe the bar being open later!

the breakfast was only just warm and the shower temperature went from warm to freezing.

comfortable bed, great views and the breakfast was amazing

i’m vegan and the chef made a vegan evening meal and breakfast for me which was massively appreciated

good wifi

free wifi signal was very weak in the room but ok in the hall downstairs

maybe a tv and kettle in room but great wifi reception so could watch our laptops instead

also free wifi which was great

or coffee making facility, you could get one tv channel for a very short time and the internet wifi signal was very

breakfast options were perfect

amazing host and breakfast. always happy to help.

the shared spaces are quirky and fun, always exceptionally clean and the breakfast is exceptional - there is everything you could want

the breakfast is delicious

great breakfast and hotel is in a quiet and safe location.

was small but adequate very warm and cozy ,the downstairs bar was welcoming, warm and friendly great staff

bar opened late and easy to drive to

friendly and very attentive staff, great value for money, food in bar was amazing and well priced

microwave or bar fridge in room

hospitality, good deals on drinks in bar 2-4-1 on some drinks

great bar with great prices, we even received a free drink on checking in

greeting by the young lady at the bar - who provided me with a welcome pint…made me feel very welcome…room was immaculate and hot

the drinks are the bar and cheap as was the cost of the room

heels downstairs there is a bar where loud music and a drunk client prevent any rest

the bar was lively with loud music but i couldn't hear anything when in my room, it's as if it was

the bar is nice, the breakfast was good

size of bedroom comfortable bed ironing board and iron in room cleanliness everything seemed new bar breakfast staff were friendly and helpful my step son forgot his tablet and they let us know

the bar area is comfy and modern

good food nice rooms friendly bar staff the big lad chris is very good

to add to this, the coffee machine in the bar was broken, but i survived

plenty of choice on the breakfast bar and a large full breakfast if you preferred

great size room. very welcoming staff. superb food and good bar prices.

bar prices very reasonable and food choices good

not enough bar staff - long wait for service

room was spotlessly clean. lovely bar to have a drink. excellent location for us visiting family

wifi / phone signal (ee) was not great (-)there was no wifi available and there were a few electrical issues. (+)free wifi was of good quality and the underrated floor in the bathroom was a nice touch. (-)better wifi access when they have large events. nice to have smart tvs. (-)nothing to dislike really although the wifi was a little flaky. (+)really - really - nice place but wifi was really flakey. (-)only thing that could be improved room wise in my opinion would be the wifi connectivity in the room and perhaps the addition of a smart tv and a bluetooth speaker (-) the free wifi was very poor, did not connect well and was slow (-)couldn t get reliable access to the wifi and when asking staff about it was told quite flatly that it was working - not for me it (-) wifi wasn t secured and very rarely stayed connected, we had no data signal or wifi in our

couldn't get through to room service.

we got our breakfast at the hotel as well, and the food was made fresh and was delicious, as well as having a

i completely understand on the bar purchases & room service, but not for breakfast

staff, well equipped room, good breakfast choices and a relaxing bar with an interesting drinks

stayed at this hotel last year because it has a swimming pool, sauna, jacuzzi, gym, etc

a regular here! great value! nice rooms great pool great staff

gorgeous food the spa wow will see you all

had a meal in the bar as restaurant was closed and the service was a bit on slow side

comfy i like swimming pool had go down for room service they were sooo busy

free parking & wifi is included and there is a great choice of

lovely bathroom ,television and fast wifi

comfortable bed , nice large tv and free wifi

great wifi

good size room. wifi quick

for wifi was initially wrong; advertised with capital letter, however this was changed immediately

wifi is so important for me when i m away, that was excellent too

unable to get wifi

not a strong signal for wifi in my room and only available intermittently

the wifi isn't very consistent

wifi didn't work on my phone

the free wifi was very good

great wifi and tv

good value for money .nice friendly staff good breakfast.parking. wifi nice meals i tbe bar.

wifi works well

the menu was burgers / hotdogs , could do with a bit more of a bar lunch menu

breakfast was nice too, nice relaxing atmosphere in bar area with views of tyne

the shisha bar downstairs doesn't sell alcohol but you're allowed to bring your own

we could have had,a cooked breakfast but didnt know that there was another menu as it was on the bar counter and no mention of anything else on offer could possibly have been were it was seen

little hotel fantastic food great reception and bar staff was disappointed at 9

the breakfast was very good cooked to order and the lady serving us evey morning was so lovely

great location - clean, lovely breakfast, welcoming staff and a good nights sleep

nice breakfast

the room was clean and comfortable and the breakfast freshly cooked while the bonus was being only a few minutes walk from the metro

location, managed to get an early check in and got parked at the rear of the hotel

poor wifi connection

the wifi was also good

were very comfortable room very clean good wifi excellent service at breakfast staff very friendly would stay there again

there are tea and coffee making facilities, air conditioning, great bathroom and free wifi

cleanliness of hotel, free wifi and comfortable rooms

modern, lovely location. the kitchen/ living area and bathroom were spacious and fantastic!

excellent kitchen facilities. property modern and well equipped.

spacious rooms, a very modern kitchen with everything required for self catering

amazing little kitchen

much more space and with a kitchen you can make some tea or coffee or even cook

very weak wifi

open wifi network is insecure.

good wifi throughout

boom the bistro in advance to get your meal everything is covid safe from qr codes for bar room service, menus etc to being very clean and great social distancing and other rules put into

staff couldn t have been more helpful with check in/check out, room service etc

in a club house hotel (lots of party animals and drunks) i arrived to lads getting drunk in the bar and trying to chat me up when all i wanted to do was relax after travelling 7 hours

but clean rooms nice bathroom , good facilities with a large table outside and lovely micro bar inside this is the perfect location for a night out with the girls

breakfast room was very nice with a large breakfast bar and comfy sofa

the bar is situated on the ground floor and the staff were very helpful

bar for a drink, breakfast available in the morning, a fantastic humorous host

wifi was poor too

there is no option for secure wifi

and shower good hot water tv kettle window partly opens wifi breakfast plenty of hangers plus ironing board

the wifi in he hotel was very poor

room, view, facilities, wifi.

wifi and beds were not a double; two singles together and had a dent in between

the wifi was also perfect for working

wifi, i had to take laptop to reception for them to sign me in on a different wifi

itself is lovely, the rooms are immaculate, beds so comfortable, great wifi, beautiful bright rooms, i had a room with a balcony with fabulous views of the sea

good wifi

couldn t access the wifi as it was unsecured.

the wifi was a did iffy but that was being fixed the day we left.

wifi kept disconnecting

wifi required setting up cloud account

wifi registration was a little beat difficult.

a secure wifi connection would be better as oppose to the only unsecured connection, meaning online banking

the wifi could be faster and less temperamental

good wifi, helpful staff and the beds are so comfortable

the table the bath air con size of the room choice of tv channels free wifi

ot ideal when my wife wanted to sleep and i needed to work) the wifi was very slow

very helpful cleanliness nice warm room nice bar area central location quiet value for money laundry room sausage baps secure lots of hot water chill out area bright modern

there is laundry facilities

bar area is a

clean hostel with a nice bar and pizza s are lovely

the bar has a great selection of drinks and are reasonably priced

additional charge to use wifi

no free wifi

staff comfort wifi

wifi was very good, swimming pool and free onsite parking as well will definitely be staying here

the price was excellent and the wifi was one of the best we have had in a hotel

golf room was very comfortable with a lovely shower room

great location, friendly staff and very accommodating with i asked for a early check in .

location, comfortable bed., early check in allowed helped us a lot.

d has been every time i ve stayed here).

wifi wasn't very good and a lot of channels on the tv didn't work

the bathroom was also on a different level requiring 4 steps to reach it the guest wifi was also not working well and kept asking us to sign in via facebook or to provide a lot of

wifi was really slow to use.

wifi in the room wasn't working for us but it wasn't a huge deal

no free wifi!

room was spacious, clean and wifi working well

free wifi

it was a faff having to get the hilton app to obtain free wifi

no free wifi parking 12 for overnight

lovely bar and breakfast area

early check in & late check out. window opened much appreciated.

perfect location. fantastic price for one night stay. staff very friendly, got early check in.

they also gave me a late check out with no extra charges

room was very clean with a really nice bar area to relax

thing i can fault is the poor signal of the wifi but being out of the hotel a lot didn't make it a big

- great bar - great customer service - fast wifi negatives: - broken furniture in room - key cards being demagnetised constantly - out of

wifi in the rooms was weak. no toiletries in the bathroom. just soap dispensers.

wifi didn t extend into our room which was a shame, and a few toothpaste marks on the mirror from

quiet and good wifi

clean room, big shower. good air-conditioning and wifi. extra pillows available.

there was a hairdryer, extra linens and pillows, tv and free wifi

very good breakfast, reliable wifi

internet/wifi speed wasn t fantastic but it was decent.

wifi was terribly slow

staff very friendly and helpful buffet. breakfast excellent comfortable room free wifi fantastic

the wifi did not work in the room but did in the corridor? air conditioning was noisy

configured, spotless with tea and coffee facilities, an excellent shower, wide screen tv, free wifi, safe and very comfy bed

it's centrally located, quiet, good wifi, near everything else that matters.

the wifi was working great and the bed was very comfortable

i didn't use the washing/drying or kitchen

we were told there was a shared kitchen but weren’t shown it, in fairness we didn’t need it and didn’t ask either

off wall radiator didn't work desk extremely wobbly iron board had no cover just metal frame kitchen was dirty with pots of green food on cooker very noisy at night, steward left keys for

kitchen to be more tidy

linens, no spoons of stirrers for tea & coffee making in the room, no mobile signal and woeful wifi

rooms are clean and comfortable good wifi

also the free wifi is really straightforward to connect to, and it's fast

wifi and tv were poor quality. not clear how to access radio.

didn't have brilliant success with the wifi

were very happy to receive a much larger room than expected, the most comfortable bed ever, free wifi and an absolutely fabulous bathroom with exceptional bath and shower

when i had trouble getting on to the wifi the receptionist helped me

with all i needed including iron, ironing board and hairdryer plus good quality tv and free wifi

issues getting online with wifi

wifi connection kept dropping out

also, the main bar of the hotel was fab early evening for a cocktail when we first arrived and was bouncing (same

gym is sufficient, dumbbells go up to 20kg, with cable machine, medicine balls, foam roller, swiss

it was an excellent location and had a gym which i was not expecting and was free to use

helpful staff, supported with early check in and offered to keep my luggage when i went for work

excellent location and late check out

problematic connection to wifi in reception area

good wifi, as i needed to work while in the room

th floor) was non-existent

good wifi, lovely view

the wifi was really bad

could not get wifi in room?

free wifi

lovely spacious and spotless room, parking available, lovely staff, delicious breakfast, great wifi, loved our balcony fantastic stay

station

round 15 mins) - very friendly and cooperative staff - rooms are clean with fast free wifi

the wifi wasn't working, however there is so much to do it wasn't really an issue.

couldn't access the free wifi

couldn't connect to wifi in the room.

wifi connection was poor in our room 208.

wifi didn't work in the west wing

wifi did not allow me to connect to my vpn for work which made it difficult to get work done

wifi - password given didn't work

staff were fantastic, coffee was great and the wifi was very strong

wifi password didn't work and staff didn't know why

wifi didn't work first time

staff were incredibly friendly and helpful, and the restaurant next door was nice and great for kids and adults

kids running up and down corridors banging doors

so it's hard to get kids washed without getting soaked yourself

be ideal if the restaurant next door was able to offer a separate continental breakfast rate

staff were lovely. very comfortable and warm. breakfast bags were great. kids loved it

late check out was booked and paid for in advance, still a very unfriendly woman with a clip board

car park space on site, gin bar good atmosphere and menu, breakfast delicious and good choice, early check in and late

comfy bed, good gym , very clean, happy staff.

, so helpful with my daughter who has dietary restrictions, and very patient with our wild irish kids from reception, to restaurant to pool all staff were very nice

love the spa and wellness centre brilliant location

wifi is not good

i checked in i wasn t given any information about wifi, breakfast or how to check out

wifi didn't work.

*upon arrival we weren't told about breakfast time, or wifi connection, then couldn't connect because we had been given the wrong password

the only issue we had was the wifi was buffering when watching poldark on the telly

free parking and wifi was a bonus

i asked for the wifi code and was told it was on the room door

there were no issues with the wifi which we sometimes get

we stayed one night so friendly paul the bar man was brilliant and john doing the entertainment and heather the owner all the staff were so

the room is very neat and clean. nice pub bar & karaoke life band and parking space too

room given, blood on curtains, was rudely disturbed in my room 3 times by cleaner even tho i had late check out added on

hardly anything! bar prices were a little high but it's a hotel bar in the city so expected.

clean, good breakfast, lovely staff, big rooms

appreciated an early check in, when i had stopped by to drop off my luggage until check in later in the day

was more than perfect, breakfast was lovely and a fab choice to choose from, staff very friendly, hotel and rooms were

i could not get wifi in my room.

wifi was a bit problematic but i was told it was an issue that day, rather than an ongoing problem

couldn't get wifi in the room.

i didn t get wifi as there was an issue with the router.

wifi doesn t work in bedroom at all

liked location close to metro - we went to tynemouth wifi we couldn't access it said likely to be

the wifi was very good

wifi was slow

wifi access

the wifi was absolute rubbish!

breakfast was amazing . the views are spectacular, and the room is beautifully put together.

breakfast was left in the fridge for overnight and was always yoghurt, fruit or cheese/ham

the little attention to detail didn't go unnoticed, all the little toiletries and the snacks/breakfast was really nice

great breakfast

lovely accommodation and a nice continental style breakfast.

the bar downstairs is also an option for food and a good place to grab a drink pre / post match

staff were amazingly supportive and had a good chat with the bar maid and owner

friendly staff. the bar staff and manager were helpful and friendly

the bar food is excellent

food in bar was lovely too

up to mark, quiet night, nice view from my window, worth for the amount which i paid, got free breakfast it was good this place is very comfortable for travelers, located near to city

comfy bed great breakfast

got from the staff, i and my friend had a nice stay in that hotel, we got free nice continental breakfast in the morning, excellent parking space they had and it's free which is really good for

staff ignorant booked early check in no response breakfast not great needs upgrade bit

were really friendly and helpful, they arranged ,2 hours early check in time

could offer early check in and late check out

clean, comfortable, secure. complimentary biscuits. late check out.

with lots of school kids/youth near the park etc

breakfast was also good

was more like a kids toilet the mattress was old and knackered no glasses in the room staff were very unfriendly

not strong shower and stronger wifi

couldn t get wifi in the bar

the wifi was free and had a strong signal

wonderfull breakfast wifi free and excellent quality very good restaurant

plenty to channels on tv . easy wifi. lovely shower.

early to our early check in just on the off chance we could get in

was amazing especially chelsea in the bar who was extremely polite, friendly and professional

late check out at no extra cost.

coffee was really good too and the kids had a hot chocolate, all in the room

breakfast was

my two grandsons loved the pool we only stayed one night but used the pool three times the breakfast was lovely with plenty choice for

had a lovely stay even got a early check in room was very clean and it was a nice touch with the tea and coffee making

the room arrangements, i was able to stay with my kids in thesame room on different beds.

my kids are disgusted

1 girl upon check in - she was great even though the full thing was a riot n kids were in tears when seen where we were stuck

noisy guests letting their kids run around the corridors till 1am.

the wifi stops working as soon as you get in the room

wifi connection was great too

parking easy. check in easy with good staff. good wifi quiet with comfortable bed

tv didn't work, flaky wifi. no in room heating contold

friendly staff all 3 diff members of staff o saw were briiant, was very clean throughout, free wifi tv with a enough channels very clean room the bed was that comfty was a shame to have to get

good location for our event at exhibition park. good bar area. just what we needed and clean.

hotel was spacious with very friendly staff and had a decent bar too

the hotel staff, bar and pool table

there is a bar with everything you could need

shower facilities , very spacious room ,pool table was fantastic , excellent buzzing bar , the staff were great too , tv excellent

wifi good too

fantastic hotel, spotlessly clean, super friendly staff, fast wifi. thoroughly recommended

location, walking distance to everything -comfortable rooms -quick check-in -great wifi -great value for

wifi was bad

there were no wifi available in one of the day during the stay

it is excellent value for money with a bar down stairs and a lovely breakfast in the morning

there’s a bar downstairs where you can relax on an evening

nice bar downstairs and if your going out in the town this location is good, it’s a 10 minute taxi

downstairs bar with pool tables

nice bar with a pool table downstairs

the breakfast had a very wide choice and was cooked fresh

breakfast freshly cooked to order was delicious

the fact you could take your dogs with you in your room and in the bar made this so much easier for us

lovely pub. very comfortable room. excellent breakfast.

it had a nice bar and room was comfortable

10am and went in to ask if i needed to register my car before heading back out but they gave us early check in

.everything except the breakfast

couldn’t do enough for us, really professional and great breakfast, really good valve for money

the breakfast was extra but brilliant value for money a lot more than expected

nice hotel . very quiet. lovely reception. only wish they did a hot breakfast

early check in, reasonable check out time... hotel was clean, and staff were lovely ..

property has been recently refurbished with the bar and associated accommodation centrally located on the main street of newbiggin on the sea and

location close to shops, cafes, bars and restaurants etc the sea & church point literally on the doorstep

would be nice if they did a cooked breakfast.

the pub restaurant is closed but they said we could get a takeaway and bring it back to the bar to eat

bar meal well priced big portion very tasty