we requested an early check in as we needed to get changed for a wedding,after travelling up from london, which

cent) wifi, good food and extremely friendly and

the wifi - my antivirus rejected it because it was not secure.

the wifi did not work when i was there

wifi weak/non-existant.

wifi wasn't good.

a little crowded on the top floor, reception area narrow & inconvenient, wifi

wifi is good

tremely) weak on the top floor, dust on window handles & blue vases

couldn't get logged onto the free wifi for some reason but it didn't cause me a problem this visit

the location was ideal, the breakfast was excellent, wifi was easy to connect to

tv didn't work the signal was absolutely terrible so i watched my ipad, however you do get free wifi so that was a great

wifi isn't great all the time but the phone and 5g signal in the area is good anyway

wifi didn't work

the wifi worked in reception and ground floor, it did not in my room

excellent wifi reception

staff very welcoming and accommodated a request for a late check out

lovely bar downstairs does very good and affordable

excellent hotel comfy rooms brilliant restaurant and bar staff friendly and helpful!

the food is lovely and the whole bar area has a great feel

everything, location, staff, beautiful bar area 10 out of 10 from me.

free wifi signal was very weak in the room but ok in the hall downstairs

poor wifi, the connection would break quite consistently 4

great wifi

maybe a tv and kettle in room but great wifi reception so could watch our laptops instead

good wifi

friendly staff early check in at no additional cost free parking free wifi complimentary shampoo & conditioner tea

early check in really helped

parking early check in friendly staff centre of town and very close to beach good size room with ensuite

fantastic place. with bathroom inside. very friendly reception. and thanks for early check in.

was really helpful, and made sure our room was ready for an early check in, the breakfast was very good

andrew was amazing and the late check out really helped us to plan our day

also, the laundry was clean and fresh

dodnt tell you how to access the wifi or how to go about the free parking not the best customer service, but the rest of the

tv is huge, and wifi is free in the

good sized hair dryer, big tv and free wifi.

paying separately for wifi, i think that should be included in club room charges.

free wifi and parking

manager was exceptional friendly and was so helpful. breakfast was superb

breakfast room service late check out clean

there is a million options for breakfast and 100% gluten free friendly

excellent hotel. friendly staff and great breakfast

even had some little treats downstairs by the reception, i just wish i had time to stay for the breakfast before i checked out

was central to all amenities the staff were very helpful and really friendly the breakfast was good and plenty of

english breakfast buffet was delicious

room was very clean and we had a brilliant view breakfast was brilliant too and we will definitely be staying there again also staff were very

the staff were so friendly and welcoming. the breakfast was delicious. good shower too!

staff were amazing, the breakfast was brilliant and the room was really comfortable and quiet

friendly and very attentive staff, great value for money, food in bar was amazing and well priced

good value , clean comfortable. nice bar downstairs doing good food.

microwave or bar fridge in room

food at restaurant was first class and bar had live music and friendly locals

the bar was great with lovely bar staff

breakfast options were perfect

the breakfast included was the best selection of cereals, fruits yoghurt toast as well as full cooked

great breakfast and hotel is in a quiet and safe location.

amazing host and breakfast. always happy to help.

our room was clean and comfortable and breakfast was fabulous

great bar with great prices, we even received a free drink on checking in

greeting by the young lady at the bar - who provided me with a welcome pint…made me feel very welcome…room was immaculate and hot

the drinks are the bar and cheap as was the cost of the room

heels downstairs there is a bar where loud music and a drunk client prevent any rest

the bar was lively with loud music but i couldn't hear anything when in my room, it's as if it was

great size room. very welcoming staff. superb food and good bar prices.

plenty of choice on the breakfast bar and a large full breakfast if you preferred

not enough bar staff - long wait for service

bar staff great

bar prices very reasonable and food choices good

the menu was burgers / hotdogs , could do with a bit more of a bar lunch menu

property was in a nice setting, even wee park if you had the kids etc the room was lovely an cosy when we got there

the shisha bar downstairs doesn't sell alcohol but you're allowed to bring your own

breakfast was nice too, nice relaxing atmosphere in bar area with views of tyne

when looking at the menu there wasn't anything on there apart from the kids menu

breakfast is one of the best i have ever had

great location lovely food. great service. lovely sea view. great breakfast.

purely personal but the bar had no pumped beer. plenty of lager and one pressurised keg bitter.

the breakfast is amazing - especially the mushrooms

nice bar eating area breakfast delicious

itself is lovely, the rooms are immaculate, beds so comfortable, great wifi, beautiful bright rooms, i had a room with a balcony with fabulous views of the sea

the wifi connection was very poor and we ve never had this problem before when staying there

wifi, i had to take laptop to reception for them to sign me in on a different wifi

wifi wirked well plug sockets by bed

good wifi

very comfortable and spacious room with a large tv and top class wifi connection.

wifi was very good, swimming pool and free onsite parking as well will definitely be staying here

*wifi is strong and stable and the desks are spacious and comfortable

staff comfort wifi

the price was excellent and the wifi was one of the best we have had in a hotel

great location, friendly staff and very accommodating with i asked for a early check in .

location, comfortable bed., early check in allowed helped us a lot.

golf room was very comfortable with a lovely shower room

good wifi throughout

open wifi network is insecure.

very weak wifi

room service could have been extended to a later hour. by 10pm, nothing was available!

booked in the restaurant it was everything we were expecting and more and the next evening we had room service and everything was

and welcoming , room was clean, also cleaned every morning we stayed and loved the complimentary breakfast packs they gave us on arrival, (just a little something extra ) can’t fault this hotel

bed was very comfy, and staff were very helpful, and a late check out for £20 was a bargain

size room, bathroom clean, breakfast, we have lovely night and rest on a journey across england

location is convenient, but its against a abbandoned pub and opposite a gym

staff were incredibly friendly and helpful, and the restaurant next door was nice and great for kids and adults

wifi / phone signal (ee) was not great (-)there was no wifi available and there were a few electrical issues. (+)free wifi was of good quality and the underrated floor in the bathroom was a nice touch. (-)better wifi access when they have large events. nice to have smart tvs. (-)nothing to dislike really although the wifi was a little flaky. (+)really - really - nice place but wifi was really flakey. (-)only thing that could be improved room wise in my opinion would be the wifi connectivity in the room and perhaps the addition of a smart tv and a bluetooth speaker (-) the free wifi was very poor, did not connect well and was slow (-)couldn t get reliable access to the wifi and when asking staff about it was told quite flatly that it was working - not for me it (-) wifi wasn t secured and very rarely stayed connected, we had no data signal or wifi in our

continental breakfast was just ok

fabulous rooms, quote, comfy beds. breakfast was fabulous.

the location, parking, comfort and overall quality and high standards

staff, well equipped room, good breakfast choices and a relaxing bar with an interesting drinks

also free parking and good wifi

is is based on staying there three days a week for several months

i even had bottled water and an iron & ironing board and free wifi

great wifi

good size room. wifi quick

the wifi isn't very consistent

the wifi was not very good . the beds were not that comfortable although extremely clean.

wifi is so important for me when i m away, that was excellent too

for wifi was initially wrong; advertised with capital letter, however this was changed immediately

poor wifi , cold beans and dated bedroom/bathrooms

this was a bargain considering the cleanness , friendly staff , how lively was , fast wifi , location

the free wifi was very good

wifi didn't work on my phone

service, room had all the necessary equipment, tv, iron, hairdrier,kettle, shower, wifi etc

wifi works well

reliable wifi and well stocked bar would happily

wifi was poor too

and shower good hot water tv kettle window partly opens wifi breakfast plenty of hangers plus ironing board

wifi efficient and fast

good wifi and shower was hot every morning

the wifi was also good

free wifi

wifi is free too

poor wifi connection

wifi was poor in all areas

everything especially the fact that i was facilitated with a very early check in.

location, managed to get an early check in and got parked at the rear of the hotel

our rooms were clean, the beds were comfortable, and we each chose individual breakfast requests at our pre-arranged timeslot (a tasty start to the day for our return home)

lovely decoration and also that the doors were locked at night and only guests allowed to use the bar area

the breakfast was excellent and in the evening the bar staff supported my every needs

breakfast room was very nice with a large breakfast bar and comfy sofa

in a club house hotel (lots of party animals and drunks) i arrived to lads getting drunk in the bar and trying to chat me up when all i wanted to do was relax after travelling 7 hours

the bar is situated on the ground floor and the staff were very helpful

but clean rooms nice bathroom , good facilities with a large table outside and lovely micro bar inside this is the perfect location for a night out with the girls

quiet and nice little bar area downstairs too got a great night sleep was ideal (especially for

excellent kitchen facilities. property modern and well equipped.

spacious rooms, a very modern kitchen with everything required for self catering

the kitchen had everything you could need to cook with

we are used to having just the one bedroom with bathroom but to have the living room and kitchen as well was great

amazing little kitchen

wifi required setting up cloud account

wifi kept disconnecting

free wifi:), and the bed was very

friendly staff, clean and great wifi for a hotel

couldn t access the wifi as it was unsecured.

good wifi, helpful staff and the beds are so comfortable

nice modern rooms, comfy beds, good wifi.

a secure wifi connection would be better as oppose to the only unsecured connection, meaning online banking

ot ideal when my wife wanted to sleep and i needed to work) the wifi was very slow

the table the bath air con size of the room choice of tv channels free wifi

thing i can think of was the wifi was terrible

wifi doesn t work in bedroom at all

i didn t get wifi as there was an issue with the router.

had problems connecting up to wifi

i could not get wifi in my room.

bar area is a

excellent location, nicely refurbished and bar on site

laundry , storage everything available, breakfast at cheaper price, if not included

lovely hostel, a great communal bar area. ensuite bathroom and toilet for the dorm

security rooms warm and cosy sky sports good selection of beers and wines plenty of hot water laundry good

free parking and wifi was a bonus

i asked for the wifi code and was told it was on the room door

there were no issues with the wifi which we sometimes get

strange setting for a hotel in a housing estate,easy parking and access to hotel

under new. management t of the bar & cafe great staff made welcome as regular visitors

there was no free wifi

finally there was also free wifi

no free wifi parking 12 for overnight

wifi should be free in the rooms

free wifi

breakfast provided was of the best quality ingredients, tea, coffee all top quality, looking

the kids loved the fact you can sit down in the shower cubicle

breakfast was nice, continental but catered to my gluten / dairy free needs so well ☺️ was nice

great breakfast

breakfast was left in the fridge for overnight and was always yoghurt, fruit or cheese/ham

staff were amazingly supportive and had a good chat with the bar maid and owner

food in bar was lovely too

friendly staff. the bar staff and manager were helpful and friendly

the bar food is excellent

the bar downstairs is also an option for food and a good place to grab a drink pre / post match

great to have wifi in the

hotel, lovely, comfortable and spacious rooms with great toiletries available great wifi and good breakfast

the wifi was free and had a strong signal

not strong shower and stronger wifi

wifi in lobby

to have free wifi - we couldn't connect all time we were there - disappointed as this was one of the main

wifi wasn't very good and a lot of channels on the tv didn't work

wifi in the room wasn't working for us but it wasn't a huge deal

d has been every time i ve stayed here).

was pretty much perfect except wifi is very poor

wifi connection was weak in my room.

wifi during the week is terrible, better on weekends and it's not password protected

sadly the wifi was patchy in the reception area and non existent in my room.

thing i can fault is the poor signal of the wifi but being out of the hotel a lot didn't make it a big

wifi was less than good and non existant on our 9th floor

ambience and was lucky to get an early check in

never been to newcastle so the lady behind the bar gave us really good recommendations of what to do in the evening

lovely decor and beds are super comfy and the late check out was great.

easy check in, late check out, lovely spacious clean room, lots of choice at breakfast

fabulous location, gorgeous bar and staff, super comfortable bed

the wifi reception was not good at all in our room.

location. comfortable bed clean good shower wifi

staff very friendly and helpful buffet. breakfast excellent comfortable room free wifi fantastic

free wifi

configured, spotless with tea and coffee facilities, an excellent shower, wide screen tv, free wifi, safe and very comfy bed

linens, no spoons of stirrers for tea & coffee making in the room, no mobile signal and woeful wifi

rooms are clean and comfortable good wifi

wifi and tv were poor quality. not clear how to access radio.

the hotel clearly has wifi but

wifi: you must become a

good wifi; selection of teas etc

very good breakfast, reliable wifi

clean room, big shower. good air-conditioning and wifi. extra pillows available.

internet/wifi speed wasn t fantastic but it was decent.

wifi was terribly slow

could not get wifi in room?

very comfortable bed, free wifi, great location, close to the city centre

wifi a bit slow. no seeds at breakfast.

round 15 mins) - very friendly and cooperative staff - rooms are clean with fast free wifi

surprisingly the wifi was poor not enough strength to download a newspaper

when i had trouble getting on to the wifi the receptionist helped me

wifi worked well and got on and worked in the small lounge on skype calls

i could not connect wifi.

were very happy to receive a much larger room than expected, the most comfortable bed ever, free wifi and an absolutely fabulous bathroom with exceptional bath and shower

wifi connection was poor

the room was in a great location and very comfortable and clean. breakfast was lovely

the breakfast was good. perfect location and very comfortable stay. me and the kids loved it.

friendly helpful staff, accessible to where needs to be great breakfast everything was spot on

easy to get your breakfast and lots of room to sit.

bar menu limited, would have liked more choices

i didn't use the washing/drying or kitchen

off wall radiator didn't work desk extremely wobbly iron board had no cover just metal frame kitchen was dirty with pots of green food on cooker very noisy at night, steward left keys for

kitchen to be more tidy

we were told there was a shared kitchen but weren’t shown it, in fairness we didn’t need it and didn’t ask either

wifi needs improvement. shower not quite hot enough!!

wifi didn't work when i was there at all.

the wifi wasn't working, however there is so much to do it wasn't really an issue.

wifi was a little variable.

wifi was excellent as well, hardly dropped at

free wifi

wifi password didn't work and staff didn't know why

the quality of the room, quick access to wifi and quietness of location despite it being central and close to station

wifi - password given didn't work

staff were fantastic, coffee was great and the wifi was very strong

food served in the bar on a sunday evening which is very good

room access through laundry and far from main entrance

exceptionally clean, good temperature, nicely decorated, comfy beds, room service available, pool facilities really

wi-fi. bar did not stay open late for residents.

hotel, good breakfast, and swimming pool and sauna with gym were all free for us and kids really had a great time swimming before their breakfast

wifi was not optimal

wifi in our room

wifi took a little while to connect on my computer but worked straight away on my phone

the wifi was really bad

good wifi, as i needed to work while in the room

late check out option is an added bonus

good facilities, excellent breakfast and overall nice hotel

good stay ideal for the arena good room very clean great temperature breakfadt and bar good too

breakfast had a choice of hot and cold buffet

, so helpful with my daughter who has dietary restrictions, and very patient with our wild irish kids from reception, to restaurant to pool all staff were very nice

a major problem but more of a suggestion: bar / restaurant area was a bit cold in evening - but i did not have a jumper

so not really a family room if kids are a bit older

early check in - this was very accommodating

and the hotel was clean and the bar reasonably priced

was more than perfect, breakfast was lovely and a fab choice to choose from, staff very friendly, hotel and rooms were

there were no wifi available in one of the day during the stay

wifi good too

wifi was bad

location, walking distance to everything -comfortable rooms -quick check-in -great wifi -great value for

fantastic hotel, spotlessly clean, super friendly staff, fast wifi. thoroughly recommended

flushing wc, plenty of hot water, comfortable bed, good wifi & a tasty breakfast, but breakfast could have done with a bit more choice of food items

excellent rooms with brilliant wifi

wifi was poor

the wifi was problematic at first, but it got fixed quickly after contacting support

the wifi was very good

no lamp in room, kids don’t like sleeping in total darkness, had to leave a set of main lights on

comfy bed great breakfast

liked the room which i got and continental breakfast, hotel entrance good, easy check-in, good staff member

parking, good location, staff super friendly, cheap late check out, what more could you ask for

breakfast

excellent a1, good health breakfast ud83eudd5e

with lots of school kids/youth near the park etc

had to clean the inside of the cupboard to put our clothes in as there was so much dust and my kids room smelt of dampness

breakfast was good

the bed was comfy room was clean staff very friendly good late check out

early to our early check in just on the off chance we could get in

friendly staff all 3 diff members of staff o saw were briiant, was very clean throughout, free wifi tv with a enough channels very clean room the bed was that comfty was a shame to have to get

tv didn't work, flaky wifi. no in room heating contold

wifi connection was great too

parking easy. check in easy with good staff. good wifi quiet with comfortable bed

the wifi stops working as soon as you get in the room

is listed as a property with wifi but there was no wifi available

next problem:- states that wifi is available in all areas, this was crucial for me as it was a business trip and i needed to

very simple decoration. poor facilities. weak wifi signal.

extra touches for example coffee and tea making facilities,a trouser press, a hairdryer and free wifi

location, really lovely people, comfortable bed, great breakfast, fast reliable wifi, great italian restaurant attached

there is a bar with everything you could need

good location for our event at exhibition park. good bar area. just what we needed and clean.

hotel was spacious with very friendly staff and had a decent bar too

shower facilities , very spacious room ,pool table was fantastic , excellent buzzing bar , the staff were great too , tv excellent

were very helpful, we arrived early and they were able to accommodate an early check in, great value for money at only a 20min

the drinks at the bar were a bit expensive

was superb, nice to have a bar downstairs and food was great

bar staff and restaurant staff where great and friendly

room was a good size, lots of storage too, shower was good, bar and restaurant are lovely and the staff are very

had kids running up and down the corridor and shouting on until bout 10pm as there had been a function

couldn’t do enough for us, really professional and great breakfast, really good valve for money

early check in, reasonable check out time... hotel was clean, and staff were lovely ..

the breakfast was extra but brilliant value for money a lot more than expected

i think there should be decent fresh coffee at breakfast rather than sachets of instant.

didn't have breakfast

we were tired from traveling so didn't want to have evening meal in the bar just wanted to stay in our room

and reception , bar staff experience very attentive waiters excellent and very attentive always on hand with a big

the restaurant/ bar were lovely well priced drink’s excellent menu for dinner and a substantial breakfast

great food, bar and sky tv

breakfast was excellent- great quality and choice

nice bar downstairs and if your going out in the town this location is good, it’s a 10 minute taxi

there’s a bar downstairs where you can relax on an evening

it is excellent value for money with a bar down stairs and a lovely breakfast in the morning

as i arrived early, i was able to remote work in a quiet bar area of the hotel and was then offered early check-in free of

bed was ok to sleep and they allowed early check in and later check out

affordable yet like 4 stars. there's kids area with variety of toys and books.

hotel very near the airport the staff were very friendly my grandson loved the kids corner with toys

mostly the staffs attitude, amazing with the kids and really made it worth while

the breakfast wasn’t very warm on the buffet

and staff were lovely and very friendly the rooms were spacious and kept to a high standard, the bar staff were entertaining and good conversations the front off house were very professional and

good food nice rooms friendly bar staff the big lad chris is very good

size of bedroom comfortable bed ironing board and iron in room cleanliness everything seemed new bar breakfast staff were friendly and helpful my step son forgot his tablet and they let us know

the bar area is comfy and modern

to add to this, the coffee machine in the bar was broken, but i survived

the bar is nice, the breakfast was good

had a lovely stay even got a early check in room was very clean and it was a nice touch with the tea and coffee making

noisy guests letting their kids run around the corridors till 1am.

my kids are disgusted

kids even commented

very noisy kids were running till midnight, smell of sigaret smoke in room although it says no smoking