wifi is good

left a day early because of it)

our room was for three and it was slightly cramped. also the tv wifi connection wasn't great.

well decorated, good wifi. very clean and tidy.

couldn't get logged onto the free wifi for some reason but it didn't cause me a problem this visit

wifi didn't work

head needed replacing, bed needed a topper or mattress replacing, bathroom needed a heat source, wifi did not work in room

code that didn t work for wifi when reported told there was a problem and we should have been given the staff code

wifi reception not great in the room furthest from the reception

the wifi worked in reception and ground floor, it did not in my room

we requested an early check in as we needed to get changed for a wedding,after travelling up from london, which

wifi weak/non-existant.

the wifi - my antivirus rejected it because it was not secure.

cent) wifi, good food and extremely friendly and

wifi wasn't good.

the wifi did not work when i was there

maybe a tv and kettle in room but great wifi reception so could watch our laptops instead

also free wifi which was great

or coffee making facility, you could get one tv channel for a very short time and the internet wifi signal was very

great wifi

wifi weak.

bar opened late and easy to drive to

food at restaurant was first class and bar had live music and friendly locals

microwave or bar fridge in room

hospitality, good deals on drinks in bar 2-4-1 on some drinks

good value , clean comfortable. nice bar downstairs doing good food.

food in bar reasonably priced

everything, location, staff, beautiful bar area 10 out of 10 from me.

we would highly recommend stayng here, right across the road from the water with a lovely bar and outdoor seating area overlooking the sea

good value for money we especially liked the ev charging and the building was lovely

the food is lovely and the whole bar area has a great feel

good wifi

the wifi was also perfect for working

the wifi connection was very poor and we ve never had this problem before when staying there

wifi, i had to take laptop to reception for them to sign me in on a different wifi

itself is lovely, the rooms are immaculate, beds so comfortable, great wifi, beautiful bright rooms, i had a room with a balcony with fabulous views of the sea

additional charge to use wifi

huge rooms , great wifi, stunning views

no free wifi

staff comfort wifi

wifi was very good, swimming pool and free onsite parking as well will definitely be staying here

great location, friendly staff and very accommodating with i asked for a early check in .

location, comfortable bed., early check in allowed helped us a lot.

golf room was very comfortable with a lovely shower room

bed was very comfy, and staff were very helpful, and a late check out for £20 was a bargain

and go out and pay for breakfast elsewhere, not what you want on a sunday morning with two kids in tow

kids running up and down corridors banging doors

breakfast was nice, exactly what i like in the morning ud83dude0bud83eudd2d

location is convenient, but its against a abbandoned pub and opposite a gym

heels downstairs there is a bar where loud music and a drunk client prevent any rest

great bar with great prices, we even received a free drink on checking in

the bar was lively with loud music but i couldn't hear anything when in my room, it's as if it was

the drinks are the bar and cheap as was the cost of the room

greeting by the young lady at the bar - who provided me with a welcome pint…made me feel very welcome…room was immaculate and hot

dodnt tell you how to access the wifi or how to go about the free parking not the best customer service, but the rest of the

general the hotel is good but i had to pay extra money for basic things such as car park and wifi connection , what it means i spent plenty of money for just one night

paying separately for wifi, i think that should be included in club room charges.

the rooms are good and comfortable and the wifi is fine

free wifi and parking

was really helpful, and made sure our room was ready for an early check in, the breakfast was very good

andrew was amazing and the late check out really helped us to plan our day

early check in really helped

fantastic place. with bathroom inside. very friendly reception. and thanks for early check in.

parking early check in friendly staff centre of town and very close to beach good size room with ensuite

friendly staff early check in at no additional cost free parking free wifi complimentary shampoo & conditioner tea

offer states continental breakfast, but the owner goes out of his way to please

breakfast options were perfect

the breakfast is delicious

our room was clean and comfortable and breakfast was fabulous

the shared spaces are quirky and fun, always exceptionally clean and the breakfast is exceptional - there is everything you could want

couldn't get wifi in the room.

wifi hit and miss in some areas

i could not get wifi in my room.

had problems connecting up to wifi

wifi was a bit problematic but i was told it was an issue that day, rather than an ongoing problem

also, the laundry was clean and fresh

hotel, lovely, comfortable and spacious rooms with great toiletries available great wifi and good breakfast

wifi excellent

wifi can be improved, i faced a lot of connectivity problems

great to have wifi in the

couldn t get wifi in the bar

the owners were so helpful and the breakfast was lovely

there is a million options for breakfast and 100% gluten free friendly

the breakfast was gorgeous, so much to choose from

lovely and clean hotel .freshly prepared breakfast .owner very helpful

both the buffet and cooked breakfast options offered a good choice

friendly staff. the bar staff and manager were helpful and friendly

the bar food is excellent

food in bar was lovely too

the bar downstairs is also an option for food and a good place to grab a drink pre / post match

staff were amazingly supportive and had a good chat with the bar maid and owner

the kids loved the fact you can sit down in the shower cubicle

the little attention to detail didn't go unnoticed, all the little toiletries and the snacks/breakfast was really nice

great breakfast

breakfast was amazing . the views are spectacular, and the room is beautifully put together.

breakfast provided was of the best quality ingredients, tea, coffee all top quality, looking

the staff were so friendly and welcoming. the breakfast was delicious. good shower too!

english breakfast buffet was delicious

friendly and helpful staff; substantial and tasty breakfast; room and linen, etc very clean

excellent stay at the royal, nice clean cosy warm rooms, had the best sleep ever and really good breakfast, good value for money, i always enjoy my stay here every time i come and i like it that

breakfast was excellent and the lady serving was lovely

there were no wifi available in one of the day during the stay

location, walking distance to everything -comfortable rooms -quick check-in -great wifi -great value for

fantastic hotel, spotlessly clean, super friendly staff, fast wifi. thoroughly recommended

wifi was bad

wifi good too

good to have bar and restaurant within the hotel and room was comfortable with everything there that was

we could have had,a cooked breakfast but didnt know that there was another menu as it was on the bar counter and no mention of anything else on offer could possibly have been were it was seen

when looking at the menu there wasn't anything on there apart from the kids menu

loved the home style decor and kids loved the large shower /wetroom and the viwe was beautiful.

the menu was burgers / hotdogs , could do with a bit more of a bar lunch menu

bar prices very reasonable and food choices good

bar staff great

plenty of choice on the breakfast bar and a large full breakfast if you preferred

not enough bar staff - long wait for service

room was spotlessly clean. lovely bar to have a drink. excellent location for us visiting family

i asked for the wifi code and was told it was on the room door

there were no issues with the wifi which we sometimes get

free parking and wifi was a bonus

early check in as room ready on arrival

the bed was very confy. the bacon was gorgeous. great parking.

very weak wifi

open wifi network is insecure.

good wifi throughout

all the staff from the manager and reception to the bar tender and maids were so polite and

staff couldn t have been more helpful with check in/check out, room service etc

the wifi in he hotel was very poor

wifi was poor too

there is no option for secure wifi

room, view, facilities, wifi.

wifi good signal close enough to walk from gateshead metro or newcastle train station

wifi kept disconnecting

friendly staff, clean and great wifi for a hotel

the wifi was a did iffy but that was being fixed the day we left.

had problems connecting to the wifi.

wifi registration was a little beat difficult.

location, really lovely people, comfortable bed, great breakfast, fast reliable wifi, great italian restaurant attached

is listed as a property with wifi but there was no wifi available

extra touches for example coffee and tea making facilities,a trouser press, a hairdryer and free wifi

next problem:- states that wifi is available in all areas, this was crucial for me as it was a business trip and i needed to

very simple decoration. poor facilities. weak wifi signal.

a secure wifi connection would be better as oppose to the only unsecured connection, meaning online banking

good wifi, helpful staff and the beds are so comfortable

the table the bath air con size of the room choice of tv channels free wifi

nice modern rooms, comfy beds, good wifi.

ot ideal when my wife wanted to sleep and i needed to work) the wifi was very slow

cleanliness of hotel, free wifi and comfortable rooms

free wifi

wifi was not free a little extra milk for extra cuppa tea in morning would have been in room,

the wifi was also good

were very comfortable room very clean good wifi excellent service at breakfast staff very friendly would stay there again

breakfast room was very nice with a large breakfast bar and comfy sofa

bar for a drink, breakfast available in the morning, a fantastic humorous host

in a club house hotel (lots of party animals and drunks) i arrived to lads getting drunk in the bar and trying to chat me up when all i wanted to do was relax after travelling 7 hours

the bar is situated on the ground floor and the staff were very helpful

but clean rooms nice bathroom , good facilities with a large table outside and lovely micro bar inside this is the perfect location for a night out with the girls

the open plan lounge and kitchen ideal for a few pre drinks before a night

spacious rooms, a very modern kitchen with everything required for self catering

we are used to having just the one bedroom with bathroom but to have the living room and kitchen as well was great

amazing little kitchen

modern, lovely location. the kitchen/ living area and bathroom were spacious and fantastic!

also free parking and good wifi

lovely bathroom ,television and fast wifi

free parking & wifi is included and there is a great choice of

is is based on staying there three days a week for several months

good size room. wifi quick

unable to get wifi

not a strong signal for wifi in my room and only available intermittently

wifi was a bit slow but could do all that was required

for wifi was initially wrong; advertised with capital letter, however this was changed immediately

liked the staff. liked the parking. liked the room and breakfast. loved the wifi

this was a bargain considering the cleanness , friendly staff , how lively was , fast wifi , location

carparking free. free wifi friendly helpful staff.

service, room had all the necessary equipment, tv, iron, hairdrier,kettle, shower, wifi etc

good value for money .nice friendly staff good breakfast.parking. wifi nice meals i tbe bar.

great wifi and tv

it was a faff having to get the hilton app to obtain free wifi

the only qualm i have was the wifi didn't work for me apart from that the service was fantastic

no free wifi parking 12 for overnight

free wifi

there was no free wifi

the breakfasts were filling without being overwhelming, the 24-hour bar is a major bonus and jesmond is a charming area to stay in, quiet but also near enough to the

breakfast had a good selection and the location was perfect.

location, managed to get an early check in and got parked at the rear of the hotel

staff were hospitable and helpful, particularly sharon at breakfast who is a gem

everything especially the fact that i was facilitated with a very early check in.

the hostel has a free laundry service with washing machine and dryer

a perfect location, very walkable to the shopping centre and the bars and restaurants

our room was located right over the bar and we were a little concerned about sleeping

staff were helpful and friendly and having a laundry room helped with 3 young children

lovely hostel, a great communal bar area. ensuite bathroom and toilet for the dorm

wifi / phone signal (ee) was not great (-)there was no wifi available and there were a few electrical issues. (+)free wifi was of good quality and the underrated floor in the bathroom was a nice touch. (-)better wifi access when they have large events. nice to have smart tvs. (-)nothing to dislike really although the wifi was a little flaky. (+)really - really - nice place but wifi was really flakey. (-)only thing that could be improved room wise in my opinion would be the wifi connectivity in the room and perhaps the addition of a smart tv and a bluetooth speaker (-) the free wifi was very poor, did not connect well and was slow (-)couldn t get reliable access to the wifi and when asking staff about it was told quite flatly that it was working - not for me it (-) wifi wasn t secured and very rarely stayed connected, we had no data signal or wifi in our

extremely clean, good shower, well stocked mini bar and snacks

continental breakfast was just ok

the difference being a chocolate fiend suggest allowing repeat guests to have a complimentary bar of chocolate would be awesome if cheeky

from shower toiletries in room, service at meals and friendliness of staff and bar staff

quiet and good wifi

wifi connection was weak in my room.

wifi during the week is terrible, better on weekends and it's not password protected

- great bar - great customer service - fast wifi negatives: - broken furniture in room - key cards being demagnetised constantly - out of

wifi in the rooms was weak. no toiletries in the bathroom. just soap dispensers.

wifi wasn't very good and a lot of channels on the tv didn't work

the bathroom was also on a different level requiring 4 steps to reach it the guest wifi was also not working well and kept asking us to sign in via facebook or to provide a lot of

good wifi

wifi in the room wasn't working for us but it wasn't a huge deal

d has been every time i ve stayed here).

wifi: you must become a

rooms are clean and comfortable good wifi

also the free wifi is really straightforward to connect to, and it's fast

didn't have brilliant success with the wifi

wifi and tv were poor quality. not clear how to access radio.

early check in & late check out. window opened much appreciated.

easy check in, late check out, lovely spacious clean room, lots of choice at breakfast

lovely decor and beds are super comfy and the late check out was great.

location and welcome,early check in

they also gave me a late check out with no extra charges

the wifi reception was not good at all in our room.

free wifi

parking / wifi poor

the wifi was working great and the bed was very comfortable

configured, spotless with tea and coffee facilities, an excellent shower, wide screen tv, free wifi, safe and very comfy bed

very comfortable bed, free wifi, great location, close to the city centre

weekend rate with free drinks vouchers, free wifi and decent car park price and very convenient location for the sage theatre and newcastle

could not get wifi in room?

good wifi

station

the wifi was strong but the registration process was long winded and

wifi connection kept dropping out

issues getting online with wifi

with all i needed including iron, ironing board and hairdryer plus good quality tv and free wifi

were very happy to receive a much larger room than expected, the most comfortable bed ever, free wifi and an absolutely fabulous bathroom with exceptional bath and shower

internet/wifi speed wasn t fantastic but it was decent.

clean room, big shower. good air-conditioning and wifi. extra pillows available.

there was a hairdryer, extra linens and pillows, tv and free wifi

very good breakfast, reliable wifi

wifi was terribly slow

they have a great gym for workouts

buffet breakfast was a bonus

breakfast and gym were both on the second floor

central location breakfast choice was good kids loved waffle's for breakfast

service, after travelling all day we just wanted to shower & put on pjs but had to order from bar

t i had unlimited data so i didn't bother asking for help) and the plug in the bath was not

the wifi wasn't working, however there is so much to do it wasn't really an issue.

couldn't access the free wifi

couldn't connect to wifi in the room.

wifi was a little variable.

breakfast was cooked and ready at the time agreed the nite before

the bar area is also very welcoming, with excellent food

breakfast a treat

bar food lovely, great room and breakfast

great food, bar and sky tv

that we did not eat the police riot squad swarmed this place thank got we didnt have our kids do not beleave the photos off this hotel do not

the windows the cold water for the shower didnot work so i could only have a scalding shower kids couldn't use the shower or they wouldn't of been burnt

not great when you are traveling with family & kids

kids got up through the night to use the loo and drunk people falling in from the night out coming

room calm at that property no disturbances i got good parking place fresh and hot full english breakfast

perhaps the spa was a bit noisy as the kids was playing in the pool

of city centre, helpful and friendly staff called our room to let us know we were able to use the spa facilities, lovely breakfast lots of food to choose from

friendly staff, lovely clean property, beautiful spa with great hours (including for kids 7am-9pm)

the gin bar provides food where we ate a few times

, so helpful with my daughter who has dietary restrictions, and very patient with our wild irish kids from reception, to restaurant to pool all staff were very nice

wifi password didn't work and staff didn't know why

great room, bathroom, wifi, breakfast and dinner

wifi didn t always work

wifi was really fast and didn't have any connection problems

wifi didn't work first time

off wall radiator didn't work desk extremely wobbly iron board had no cover just metal frame kitchen was dirty with pots of green food on cooker very noisy at night, steward left keys for

we were told there was a shared kitchen but weren’t shown it, in fairness we didn’t need it and didn’t ask either

kitchen to be more tidy

i didn't use the washing/drying or kitchen

had kids running up and down the corridor and shouting on until bout 10pm as there had been a function

it wouldn't put me off visiting again but would probably avoid xmas time if bringing kids

food was amazing would definitely recommend the women were absolutely amazing with our 3 young kids

massive car park ideal when towing a 6m trailer with a van

good was beautiful and presented lovely the staff are so nice and helpful the bar staff where chatty and cared about our

the wifi in the room was poor on the tenth floor.

the room was great!! lovely walk in rain shower, big bed, great amenities. wifi, not so good.

th floor) was non-existent

good wifi, lovely view

wifi was not optimal

room given, blood on curtains, was rudely disturbed in my room 3 times by cleaner even tho i had late check out added on

central location reasonable price great breakfast helpful staff allowed an early check in :)

the breakfast was included and was self-service

early check in - this was very accommodating

staff, allowed and early check in if room was ready, took bags and did the paperwork for those with rooms not ready

the wifi was very good

wifi was poor

flushing wc, plenty of hot water, comfortable bed, good wifi & a tasty breakfast, but breakfast could have done with a bit more choice of food items

the wifi was problematic at first, but it got fixed quickly after contacting support

wifi was slow

great location lovely food. great service. lovely sea view. great breakfast.

purely personal but the bar had no pumped beer. plenty of lager and one pressurised keg bitter.

nice bar eating area breakfast delicious

nice bar eating area breakfast delicious

rooms large and clean breakfast great

late check out is a bonus

quiet and no kids running around got a room with window that opens

the bed was comfy room was clean staff very friendly good late check out

was more like a kids toilet the mattress was old and knackered no glasses in the room staff were very unfriendly

value for money lovely and clean comfortable room late check out

location and quick parking late check out at 12 ...

location was great for the cricket world cup game, and the staff were amazing, as was the late check out and breakfast

the little touches like leaving a chocolate bar and bottled water made it a lot more personable than other hotels

we ate down at the champs sports bar , excellent a 10 min walk, decent prices, lovely food

beds very comfortable, late check out, shower very powerful, reception staff and cook very friendly and helpful when we

were problems connecting to the wifi and i reported this via the app and a bloke came to sort it out within minutes

wifi was excellent, the bed comfortable, staff kind, room clean

paid for wifi but could not get any coverage in the room.

free wifi and staff great

the desk was very well positioned for doing some work on my laptop with very good wifi

the breakfast was extra but brilliant value for money a lot more than expected

didn't have breakfast

nice hotel . very quiet. lovely reception. only wish they did a hot breakfast

early check in, reasonable check out time... hotel was clean, and staff were lovely ..

couldn’t do enough for us, really professional and great breakfast, really good valve for money

friendly staff all 3 diff members of staff o saw were briiant, was very clean throughout, free wifi tv with a enough channels very clean room the bed was that comfty was a shame to have to get

the wifi stops working as soon as you get in the room

parking easy. check in easy with good staff. good wifi quiet with comfortable bed

wifi connection was great too

tv didn't work, flaky wifi. no in room heating contold

early to our early check in just on the off chance we could get in

the restaurant and bar area are really comfortable and welcoming

fresh milk available from the bar and a teapot in the room small but important things

requested an early check in because we were attending a family funeral and we needed to change clothing after

excellent dog friendly bar & restaurant

the bar and restaurant were spacious, comfortable and cosy

were very helpful, we arrived early and they were able to accommodate an early check in, great value for money at only a 20min

no bar yet not for familys but clearly states that.

good location for our event at exhibition park. good bar area. just what we needed and clean.

the hotel staff, bar and pool table

there is a bar with everything you could need

location was perfect as we could walk through to our party in the northumberland golf club

adjacency to the a1 and to the northumberland golf club course.

room access through laundry and far from main entrance

shower was poor the noise of the central heating was unacceptable, it was like living in a laundry at

the kids were ever so upset

as i arrived early, i was able to remote work in a quiet bar area of the hotel and was then offered early check-in free of

bed was ok to sleep and they allowed early check in and later check out

lovely stay lovely bar lovely people, really nice for a nice little get away!

there’s a bar downstairs where you can relax on an evening

nice bar with a pool table downstairs

10am and went in to ask if i needed to register my car before heading back out but they gave us early check in