cent) wifi, good food and extremely friendly and

the wifi - my antivirus rejected it because it was not secure.

the wifi did not work when i was there

wifi weak/non-existant.

wifi wasn't good.

we requested an early check in as we needed to get changed for a wedding,after travelling up from london, which

a little crowded on the top floor, reception area narrow & inconvenient, wifi

wifi is good

tremely) weak on the top floor, dust on window handles & blue vases

couldn't get logged onto the free wifi for some reason but it didn't cause me a problem this visit

the location was ideal, the breakfast was excellent, wifi was easy to connect to

tv didn't work the signal was absolutely terrible so i watched my ipad, however you do get free wifi so that was a great

wifi isn't great all the time but the phone and 5g signal in the area is good anyway

wifi didn't work

the wifi worked in reception and ground floor, it did not in my room

excellent wifi reception

staff very welcoming and accommodated a request for a late check out

lovely bar downstairs does very good and affordable

excellent hotel comfy rooms brilliant restaurant and bar staff friendly and helpful!

the food is lovely and the whole bar area has a great feel

everything, location, staff, beautiful bar area 10 out of 10 from me.

friendly staff early check in at no additional cost free parking free wifi complimentary shampoo & conditioner tea

parking early check in friendly staff centre of town and very close to beach good size room with ensuite

fantastic place. with bathroom inside. very friendly reception. and thanks for early check in.

early check in really helped

was really helpful, and made sure our room was ready for an early check in, the breakfast was very good

andrew was amazing and the late check out really helped us to plan our day

also, the laundry was clean and fresh

lovely and clean hotel .freshly prepared breakfast .owner very helpful

ana amazing breakfast range.

manager was exceptional friendly and was so helpful. breakfast was superb

there is a million options for breakfast and 100% gluten free friendly

excellent hotel. friendly staff and great breakfast

excellent stay at the royal, nice clean cosy warm rooms, had the best sleep ever and really good breakfast, good value for money, i always enjoy my stay here every time i come and i like it that

was central to all amenities the staff were very helpful and really friendly the breakfast was good and plenty of

location ,the breakfast ,ensuit to my room no shared facility

staff were amazing, the breakfast was brilliant and the room was really comfortable and quiet

delicious breakfast, plenty of choice

dodnt tell you how to access the wifi or how to go about the free parking not the best customer service, but the rest of the

tv is huge, and wifi is free in the

good sized hair dryer, big tv and free wifi.

paying separately for wifi, i think that should be included in club room charges.

free wifi and parking

great wifi

maybe a tv and kettle in room but great wifi reception so could watch our laptops instead

free wifi signal was very weak in the room but ok in the hall downstairs

or coffee making facility, you could get one tv channel for a very short time and the internet wifi signal was very

poor wifi, the connection would break quite consistently 4

friendly and very attentive staff, great value for money, food in bar was amazing and well priced

good value , clean comfortable. nice bar downstairs doing good food.

microwave or bar fridge in room

food at restaurant was first class and bar had live music and friendly locals

the bar was great with lovely bar staff

breakfast options were perfect

the breakfast included was the best selection of cereals, fruits yoghurt toast as well as full cooked

great breakfast and hotel is in a quiet and safe location.

amazing host and breakfast. always happy to help.

our room was clean and comfortable and breakfast was fabulous

great bar with great prices, we even received a free drink on checking in

greeting by the young lady at the bar - who provided me with a welcome pint…made me feel very welcome…room was immaculate and hot

the drinks are the bar and cheap as was the cost of the room

heels downstairs there is a bar where loud music and a drunk client prevent any rest

the bar was lively with loud music but i couldn't hear anything when in my room, it's as if it was

great location lovely food. great service. lovely sea view. great breakfast.

nicola in the bar was exceptional

rooms large and clean breakfast great

nice bar eating area breakfast delicious

couldn't hear the bar downstairs at all from the room

room was spotlessly clean. lovely bar to have a drink. excellent location for us visiting family

plenty of choice on the breakfast bar and a large full breakfast if you preferred

bar prices very reasonable and food choices good

bar staff great

not enough bar staff - long wait for service

breakfast was nice too, nice relaxing atmosphere in bar area with views of tyne

good to have bar and restaurant within the hotel and room was comfortable with everything there that was

loved the home style decor and kids loved the large shower /wetroom and the viwe was beautiful.

staff were fab, especially the young lad who was on the bar on saturday night, very friendly and chatty

the menu was burgers / hotdogs , could do with a bit more of a bar lunch menu

itself is lovely, the rooms are immaculate, beds so comfortable, great wifi, beautiful bright rooms, i had a room with a balcony with fabulous views of the sea

the wifi connection was very poor and we ve never had this problem before when staying there

wifi, i had to take laptop to reception for them to sign me in on a different wifi

wifi wirked well plug sockets by bed

good wifi

very comfortable and spacious room with a large tv and top class wifi connection.

wifi was very good, swimming pool and free onsite parking as well will definitely be staying here

*wifi is strong and stable and the desks are spacious and comfortable

staff comfort wifi

the price was excellent and the wifi was one of the best we have had in a hotel

great location, friendly staff and very accommodating with i asked for a early check in .

location, comfortable bed., early check in allowed helped us a lot.

golf room was very comfortable with a lovely shower room

wifi / phone signal (ee) was not great (-)there was no wifi available and there were a few electrical issues. (+)free wifi was of good quality and the underrated floor in the bathroom was a nice touch. (-)better wifi access when they have large events. nice to have smart tvs. (-)nothing to dislike really although the wifi was a little flaky. (+)really - really - nice place but wifi was really flakey. (-)only thing that could be improved room wise in my opinion would be the wifi connectivity in the room and perhaps the addition of a smart tv and a bluetooth speaker (-) the free wifi was very poor, did not connect well and was slow (-)couldn t get reliable access to the wifi and when asking staff about it was told quite flatly that it was working - not for me it (-) wifi wasn t secured and very rarely stayed connected, we had no data signal or wifi in our

room service meal timings

exceptional property, great location, good service, easy parking

t was really nice

staff were lovely. room service was great quality. lovely hotel

good wifi throughout

very weak wifi

open wifi network is insecure.

room service could have been extended to a later hour. by 10pm, nothing was available!

room service was excellent!

good size room. wifi quick

great wifi

i even had bottled water and an iron & ironing board and free wifi

also free parking and good wifi

free parking & wifi is included and there is a great choice of

poor wifi , cold beans and dated bedroom/bathrooms

the wifi isn't very consistent

not a strong signal for wifi in my room and only available intermittently

unable to get wifi

very comfortable & spacious room with clean & modern ensuite plus a wifi download speed>20meg and free parking

there wasn’t breakfast included

kids running up and down corridors banging doors

the breakfast

staff were incredibly friendly and helpful, and the restaurant next door was nice and great for kids and adults

value for money, decent location, free parking, next to pub/restaurant, a gym and a retail park

this was a bargain considering the cleanness , friendly staff , how lively was , fast wifi , location

the free wifi was very good

wifi didn't work on my phone

service, room had all the necessary equipment, tv, iron, hairdrier,kettle, shower, wifi etc

wifi works well

the wifi was also good

instructions for operating heating/air conditioning wifi not able to connect despite help from staff at reception, gave up and used my

poor wifi connection

wifi is free too

free wifi

very friendly, and helpful, thank you (a special shout out to night staff steve who manned the bar on our return to the hotel after our arena riverdance show)

location, managed to get an early check in and got parked at the rear of the hotel

been coming here for a number of years and the osborne never disappoints: nice rooms, a great breakfast, friendly helpful staff, and great value for money

nice breakfast

comfortable rooms and beds excellent prices and value great location for easy access to bars, restaurants, coast and city centre flexible hospitality including bar opening times and

there is no option for secure wifi

reliable wifi and well stocked bar would happily

wifi was poor too

and shower good hot water tv kettle window partly opens wifi breakfast plenty of hangers plus ironing board

wifi good signal close enough to walk from gateshead metro or newcastle train station

breakfast room was very nice with a large breakfast bar and comfy sofa

in a club house hotel (lots of party animals and drunks) i arrived to lads getting drunk in the bar and trying to chat me up when all i wanted to do was relax after travelling 7 hours

the bar is situated on the ground floor and the staff were very helpful

but clean rooms nice bathroom , good facilities with a large table outside and lovely micro bar inside this is the perfect location for a night out with the girls

quiet and nice little bar area downstairs too got a great night sleep was ideal (especially for

excellent kitchen facilities. property modern and well equipped.

spacious rooms, a very modern kitchen with everything required for self catering

the kitchen had everything you could need to cook with

we are used to having just the one bedroom with bathroom but to have the living room and kitchen as well was great

amazing little kitchen

wifi required setting up cloud account

wifi kept disconnecting

free wifi:), and the bed was very

friendly staff, clean and great wifi for a hotel

couldn t access the wifi as it was unsecured.

good wifi, helpful staff and the beds are so comfortable

nice modern rooms, comfy beds, good wifi.

a secure wifi connection would be better as oppose to the only unsecured connection, meaning online banking

ot ideal when my wife wanted to sleep and i needed to work) the wifi was very slow

the table the bath air con size of the room choice of tv channels free wifi

thing i can think of was the wifi was terrible

wifi doesn t work in bedroom at all

i didn t get wifi as there was an issue with the router.

had problems connecting up to wifi

i could not get wifi in my room.

bar area is a

excellent location, nicely refurbished and bar on site

laundry , storage everything available, breakfast at cheaper price, if not included

lovely hostel, a great communal bar area. ensuite bathroom and toilet for the dorm

security rooms warm and cosy sky sports good selection of beers and wines plenty of hot water laundry good

the little attention to detail didn't go unnoticed, all the little toiletries and the snacks/breakfast was really nice

location, decor, breakfast, quiet, clean

the breakfast was sent to the room and included yoghurt, fruit and fresh bakery produce

the kids loved the fact you can sit down in the shower cubicle

lovely breakfast and lots of little extras to make our stay special

staff were amazingly supportive and had a good chat with the bar maid and owner

food in bar was lovely too

the bar downstairs is also an option for food and a good place to grab a drink pre / post match

friendly staff. the bar staff and manager were helpful and friendly

the bar food is excellent

room was spacious, clean and wifi working well

finally there was also free wifi

wifi should be free in the rooms

it was a faff having to get the hilton app to obtain free wifi

difficult to connect to the wifi on my phone and in my room the wifi kept dropping

i asked for the wifi code and was told it was on the room door

free parking and wifi was a bonus

there were no issues with the wifi which we sometimes get

we stayed one night so friendly paul the bar man was brilliant and john doing the entertainment and heather the owner all the staff were so

early check in as room ready on arrival

great to have wifi in the

hotel, lovely, comfortable and spacious rooms with great toiletries available great wifi and good breakfast

the wifi was free and had a strong signal

not strong shower and stronger wifi

wifi in lobby

to have free wifi - we couldn't connect all time we were there - disappointed as this was one of the main

wifi wasn't very good and a lot of channels on the tv didn't work

wifi in the room wasn't working for us but it wasn't a huge deal

d has been every time i ve stayed here).

was pretty much perfect except wifi is very poor

wifi connection was weak in my room.

wifi during the week is terrible, better on weekends and it's not password protected

sadly the wifi was patchy in the reception area and non existent in my room.

thing i can fault is the poor signal of the wifi but being out of the hotel a lot didn't make it a big

wifi was less than good and non existant on our 9th floor

ambience and was lucky to get an early check in

never been to newcastle so the lady behind the bar gave us really good recommendations of what to do in the evening

lovely decor and beds are super comfy and the late check out was great.

easy check in, late check out, lovely spacious clean room, lots of choice at breakfast

fabulous location, gorgeous bar and staff, super comfortable bed

really lovely relaxing escape from the kids

double room it was lovely we went half board and the meal was amazing also nice breakfast spa was

exceptionally clean, good temperature, nicely decorated, comfy beds, room service available, pool facilities really

noisy kids next door...

room access through laundry and far from main entrance

configured, spotless with tea and coffee facilities, an excellent shower, wide screen tv, free wifi, safe and very comfy bed

the wifi did not work in the room but did in the corridor? air conditioning was noisy

the wifi reception was not good at all in our room.

parking / wifi poor

the wifi was working great and the bed was very comfortable

wifi and tv were poor quality. not clear how to access radio.

wifi: you must become a

linens, no spoons of stirrers for tea & coffee making in the room, no mobile signal and woeful wifi

also the free wifi is really straightforward to connect to, and it's fast

should be a manual in each room explaining the facilities, wifi etc

very good breakfast, reliable wifi

there was a hairdryer, extra linens and pillows, tv and free wifi

clean room, big shower. good air-conditioning and wifi. extra pillows available.

internet/wifi speed wasn t fantastic but it was decent.

good wifi; selection of teas etc

could not get wifi in room?

round 15 mins) - very friendly and cooperative staff - rooms are clean with fast free wifi

lovely spacious and spotless room, parking available, lovely staff, delicious breakfast, great wifi, loved our balcony fantastic stay

good wifi

loved the balcony, great views, great location, great wifi, staff were friendly and helpful, has parking available which is great

issues getting online with wifi

with all i needed including iron, ironing board and hairdryer plus good quality tv and free wifi

wifi connection kept dropping out

wifi worked well and got on and worked in the small lounge on skype calls

could connect to the wifi but but i was not able to connect to the internet to use

helpful reception staff good breakfast selection clean, quiet room for good night’s

gym is sufficient, dumbbells go up to 20kg, with cable machine, medicine balls, foam roller, swiss

breakfast was lovely, self service so quick but very well stocked - full english, bakery , fruits,

they had same day laundry service

gym is well equipped

off wall radiator didn't work desk extremely wobbly iron board had no cover just metal frame kitchen was dirty with pots of green food on cooker very noisy at night, steward left keys for

kitchen to be more tidy

i didn't use the washing/drying or kitchen

we were told there was a shared kitchen but weren’t shown it, in fairness we didn’t need it and didn’t ask either

couldn't connect to wifi in the room.

wifi needs improvement. shower not quite hot enough!!

the wifi wasn't working, however there is so much to do it wasn't really an issue.

wifi connection was poor in our room 208.

wifi didn't work in the west wing

great room, bathroom, wifi, breakfast and dinner

wifi didn t always work

wifi - password given didn't work

wifi didn't work first time

wifi password didn't work and staff didn't know why

wifi was not optimal

wifi in our room

wifi took a little while to connect on my computer but worked straight away on my phone

the wifi was really bad

good wifi, as i needed to work while in the room

late check out option is an added bonus

good facilities, excellent breakfast and overall nice hotel

good stay ideal for the arena good room very clean great temperature breakfadt and bar good too

breakfast had a choice of hot and cold buffet

, so helpful with my daughter who has dietary restrictions, and very patient with our wild irish kids from reception, to restaurant to pool all staff were very nice

a major problem but more of a suggestion: bar / restaurant area was a bit cold in evening - but i did not have a jumper

so not really a family room if kids are a bit older

early check in - this was very accommodating

and the hotel was clean and the bar reasonably priced

was more than perfect, breakfast was lovely and a fab choice to choose from, staff very friendly, hotel and rooms were

there were no wifi available in one of the day during the stay

wifi good too

wifi was bad

location, walking distance to everything -comfortable rooms -quick check-in -great wifi -great value for

fantastic hotel, spotlessly clean, super friendly staff, fast wifi. thoroughly recommended

flushing wc, plenty of hot water, comfortable bed, good wifi & a tasty breakfast, but breakfast could have done with a bit more choice of food items

excellent rooms with brilliant wifi

wifi was poor

the wifi was problematic at first, but it got fixed quickly after contacting support

the wifi was very good

no lamp in room, kids don’t like sleeping in total darkness, had to leave a set of main lights on

comfy bed great breakfast

liked the room which i got and continental breakfast, hotel entrance good, easy check-in, good staff member

parking, good location, staff super friendly, cheap late check out, what more could you ask for

breakfast

excellent a1, good health breakfast ud83eudd5e

with lots of school kids/youth near the park etc

had to clean the inside of the cupboard to put our clothes in as there was so much dust and my kids room smelt of dampness

breakfast was good

the bed was comfy room was clean staff very friendly good late check out

early to our early check in just on the off chance we could get in

friendly staff all 3 diff members of staff o saw were briiant, was very clean throughout, free wifi tv with a enough channels very clean room the bed was that comfty was a shame to have to get

tv didn't work, flaky wifi. no in room heating contold

wifi connection was great too

parking easy. check in easy with good staff. good wifi quiet with comfortable bed

the wifi stops working as soon as you get in the room

the bar is nice, the breakfast was good

size of bedroom comfortable bed ironing board and iron in room cleanliness everything seemed new bar breakfast staff were friendly and helpful my step son forgot his tablet and they let us know

to add to this, the coffee machine in the bar was broken, but i survived

great bar area with a lovely atmosphere and decent food

the bar area is comfy and modern

good location for our event at exhibition park. good bar area. just what we needed and clean.

were very helpful, we arrived early and they were able to accommodate an early check in, great value for money at only a 20min

no bar yet not for familys but clearly states that.

there is a bar with everything you could need

the hotel staff, bar and pool table

location, really lovely people, comfortable bed, great breakfast, fast reliable wifi, great italian restaurant attached

extra touches for example coffee and tea making facilities,a trouser press, a hairdryer and free wifi

very simple decoration. poor facilities. weak wifi signal.

is listed as a property with wifi but there was no wifi available

next problem:- states that wifi is available in all areas, this was crucial for me as it was a business trip and i needed to

nice bar with a pool table downstairs

went into the bar and everyone was friendly

as i arrived early, i was able to remote work in a quiet bar area of the hotel and was then offered early check-in free of

bed was ok to sleep and they allowed early check in and later check out

lovely stay lovely bar lovely people, really nice for a nice little get away!

food was amazing would definitely recommend the women were absolutely amazing with our 3 young kids

stayed there to be close to a party which was being held at a nearby golf course and was suitable for needs

room was a good size, lots of storage too, shower was good, bar and restaurant are lovely and the staff are very

the drinks at the bar were a bit expensive

bar staff and restaurant staff where great and friendly

close to facilities and got early check in

couldn’t do enough for us, really professional and great breakfast, really good valve for money

didn't have breakfast

.everything except the breakfast

amazing fresh breakfast!

hotel very near the airport the staff were very friendly my grandson loved the kids corner with toys

lovely staff, fantastic for kids (pool, xbox, activity packs) great room, comfy beds, toby carvery literally a minute walk away

late check out at no extra cost.

friendly reception and bar staff. very helpful and professional.

coffee was really good too and the kids had a hot chocolate, all in the room

great food, bar and sky tv

breakfast was nice

the restaurant/ bar were lovely well priced drink’s excellent menu for dinner and a substantial breakfast

bar food lovely, great room and breakfast

we ate in the bar at night - it had a lovely atmosphere and food was good, as was breakfast which we pre ordered the night before

had a lovely stay even got a early check in room was very clean and it was a nice touch with the tea and coffee making

noisy guests letting their kids run around the corridors till 1am.

my kids are disgusted

kids even commented

very noisy kids were running till midnight, smell of sigaret smoke in room although it says no smoking