the shared spaces are quirky and fun, always exceptionally clean and the breakfast is exceptional - there is everything you could want

amazing host and breakfast. always happy to help.

great breakfast and hotel is in a quiet and safe location.

offer states continental breakfast, but the owner goes out of his way to please

partner said the cooked breakfast was delicious

the drinks are the bar and cheap as was the cost of the room

greeting by the young lady at the bar - who provided me with a welcome pint…made me feel very welcome…room was immaculate and hot

heels downstairs there is a bar where loud music and a drunk client prevent any rest

great bar with great prices, we even received a free drink on checking in

the bar was lively with loud music but i couldn't hear anything when in my room, it's as if it was

friendly and very attentive staff, great value for money, food in bar was amazing and well priced

good value , clean comfortable. nice bar downstairs doing good food.

was small but adequate very warm and cozy ,the downstairs bar was welcoming, warm and friendly great staff

bar opened late and easy to drive to

hospitality, good deals on drinks in bar 2-4-1 on some drinks

great size room. very welcoming staff. superb food and good bar prices.

plenty of choice on the breakfast bar and a large full breakfast if you preferred

bar prices very reasonable and food choices good

not enough bar staff - long wait for service

bar staff great

or coffee making facility, you could get one tv channel for a very short time and the internet wifi signal was very

good wifi

also free wifi which was great

maybe a tv and kettle in room but great wifi reception so could watch our laptops instead

tv was tiny in such a big room, it wasn't linked up to wifi so limited channels

the menu was burgers / hotdogs , could do with a bit more of a bar lunch menu

loved the home style decor and kids loved the large shower /wetroom and the viwe was beautiful.

the shisha bar downstairs doesn't sell alcohol but you're allowed to bring your own

little hotel fantastic food great reception and bar staff was disappointed at 9

property was in a nice setting, even wee park if you had the kids etc the room was lovely an cosy when we got there

open wifi network is insecure.

very weak wifi

good wifi throughout

booked in the restaurant it was everything we were expecting and more and the next evening we had room service and everything was

room service could have been extended to a later hour. by 10pm, nothing was available!

the rooms are good and comfortable and the wifi is fine

free wifi free parking location fast check in

good sized hair dryer, big tv and free wifi.

dodnt tell you how to access the wifi or how to go about the free parking not the best customer service, but the rest of the

free wifi and parking

good size room. wifi quick

great wifi

lovely bathroom ,television and fast wifi

comfortable bed , nice large tv and free wifi

also free parking and good wifi

poor wifi connection

were very comfortable room very clean good wifi excellent service at breakfast staff very friendly would stay there again

free wifi

wifi is free too

the wifi was also good

the wifi isn't very consistent

for wifi was initially wrong; advertised with capital letter, however this was changed immediately

wifi was a bit slow but could do all that was required

poor wifi , cold beans and dated bedroom/bathrooms

the wifi was not very good . the beds were not that comfortable although extremely clean.

carparking free. free wifi friendly helpful staff.

clean large room with big ensuite good continental selection at breakfast reliable, free wifi

wifi works well

this was a bargain considering the cleanness , friendly staff , how lively was , fast wifi , location

the free wifi was very good

in a club house hotel (lots of party animals and drunks) i arrived to lads getting drunk in the bar and trying to chat me up when all i wanted to do was relax after travelling 7 hours

but clean rooms nice bathroom , good facilities with a large table outside and lovely micro bar inside this is the perfect location for a night out with the girls

breakfast room was very nice with a large breakfast bar and comfy sofa

the bar is situated on the ground floor and the staff were very helpful

bar for a drink, breakfast available in the morning, a fantastic humorous host

reliable wifi and well stocked bar would happily

and shower good hot water tv kettle window partly opens wifi breakfast plenty of hangers plus ironing board

wifi good signal close enough to walk from gateshead metro or newcastle train station

good wifi and shower was hot every morning

wifi efficient and fast

modern, lovely location. the kitchen/ living area and bathroom were spacious and fantastic!

spacious rooms, a very modern kitchen with everything required for self catering

excellent kitchen facilities. property modern and well equipped.

accommodated an early check in. very clean apartment and friendly staff.

amazing little kitchen

been coming here for a number of years and the osborne never disappoints: nice rooms, a great breakfast, friendly helpful staff, and great value for money

the breakfasts were filling without being overwhelming, the 24-hour bar is a major bonus and jesmond is a charming area to stay in, quiet but also near enough to the

nice breakfast

the breakfast was excellent and in the evening the bar staff supported my every needs

our rooms were clean, the beds were comfortable, and we each chose individual breakfast requests at our pre-arranged timeslot (a tasty start to the day for our return home)

wifi / phone signal (ee) was not great (-)there was no wifi available and there were a few electrical issues. (+)free wifi was of good quality and the underrated floor in the bathroom was a nice touch. (-)better wifi access when they have large events. nice to have smart tvs. (-)nothing to dislike really although the wifi was a little flaky. (+)really - really - nice place but wifi was really flakey. (-)only thing that could be improved room wise in my opinion would be the wifi connectivity in the room and perhaps the addition of a smart tv and a bluetooth speaker (-) the free wifi was very poor, did not connect well and was slow (-)couldn t get reliable access to the wifi and when asking staff about it was told quite flatly that it was working - not for me it (-) wifi wasn t secured and very rarely stayed connected, we had no data signal or wifi in our

restaurant and bar are a little expensive and you get a surcharge for service

beautiful setting in jesmond dene - very relaxing . room was lovely and breakfast superb.

staff, well equipped room, good breakfast choices and a relaxing bar with an interesting drinks

the cooked breakfast options are superb

wifi kept disconnecting

wifi required setting up cloud account

couldn t access the wifi as it was unsecured.

wifi registration was a little beat difficult.

the wifi worked wel

good wifi, helpful staff and the beds are so comfortable

the wifi could be faster and less temperamental

ot ideal when my wife wanted to sleep and i needed to work) the wifi was very slow

a secure wifi connection would be better as oppose to the only unsecured connection, meaning online banking

the table the bath air con size of the room choice of tv channels free wifi

we requested an early check in as we needed to get changed for a wedding,after travelling up from london, which

security rooms warm and cosy sky sports good selection of beers and wines plenty of hot water laundry good

there is laundry facilities

bar area is a

the hostel has a free laundry service with washing machine and dryer

laundry room has no venting

there was no free wifi

it was a faff having to get the hilton app to obtain free wifi

no free wifi parking 12 for overnight

free wifi

finally there was also free wifi

d has been every time i ve stayed here).

was pretty much perfect except wifi is very poor

wifi a bit slow but good enough for emails and browsing - can't use for streaming

the bathroom was also on a different level requiring 4 steps to reach it the guest wifi was also not working well and kept asking us to sign in via facebook or to provide a lot of

wifi in the room wasn't working for us but it wasn't a huge deal

we had to change rooms shortly after check in due to no wifi connectivity

- great bar - great customer service - fast wifi negatives: - broken furniture in room - key cards being demagnetised constantly - out of

thing i can fault is the poor signal of the wifi but being out of the hotel a lot didn't make it a big

wifi didn t extend into our room which was a shame, and a few toothpaste marks on the mirror from

wifi connection was weak in my room.

lovely decor and beds are super comfy and the late check out was great.

due to a heavy night on the tiles a late check out was no problem for the staff

perfect location. fantastic price for one night stay. staff very friendly, got early check in.

the customer service was very friendly and bar was well furnished, good value for money

fabulous location, gorgeous bar and staff, super comfortable bed

it's centrally located, quiet, good wifi, near everything else that matters.

the wifi reception was not good at all in our room.

staff very friendly and helpful buffet. breakfast excellent comfortable room free wifi fantastic

location. comfortable bed clean good shower wifi

free wifi

the hotel clearly has wifi but

should be a manual in each room explaining the facilities, wifi etc

didn't have brilliant success with the wifi

linens, no spoons of stirrers for tea & coffee making in the room, no mobile signal and woeful wifi

also the free wifi is really straightforward to connect to, and it's fast

clean room, big shower. good air-conditioning and wifi. extra pillows available.

very good breakfast, reliable wifi

internet/wifi speed wasn t fantastic but it was decent.

wifi was terribly slow

good wifi; selection of teas etc

could not get wifi in room?

surprisingly the wifi was poor not enough strength to download a newspaper

station

round 15 mins) - very friendly and cooperative staff - rooms are clean with fast free wifi

lovely spacious and spotless room, parking available, lovely staff, delicious breakfast, great wifi, loved our balcony fantastic stay

with all i needed including iron, ironing board and hairdryer plus good quality tv and free wifi

could connect to the wifi but but i was not able to connect to the internet to use

wifi connection kept dropping out

the wifi was strong but the registration process was long winded and

wifi connection was poor

i didn't use the washing/drying or kitchen

off wall radiator didn't work desk extremely wobbly iron board had no cover just metal frame kitchen was dirty with pots of green food on cooker very noisy at night, steward left keys for

kitchen to be more tidy

we were told there was a shared kitchen but weren’t shown it, in fairness we didn’t need it and didn’t ask either

early but the very kind and efficient receptionis checked us in and told us how we could secure late check out

at there was much less choice for breakfast i missed the fresh fruit salad and i have strawberry allergy so couldn't use the jam as

room really clean and fresh, nice bar area and excellent breakfast

is excellent plenty to choose from & we like the option of a early check in ( hilton honours member) and the 12pm check

good gym facilities

couldn't access the free wifi

wifi didn't work in the west wing

t i had unlimited data so i didn't bother asking for help) and the plug in the bath was not

wifi didn't work when i was there at all.

wifi connection was poor in our room 208.

wifi did not allow me to connect to my vpn for work which made it difficult to get work done

free wifi

great room, bathroom, wifi, breakfast and dinner

wifi was a little annoying in that some of the most standard web sites threw up security warnings,

wifi didn't work first time

problematic connection to wifi in reception area

wifi was not optimal

good wifi, lovely view

the room was great!! lovely walk in rain shower, big bed, great amenities. wifi, not so good.

the wifi was really bad

the gin bar provides food where we ate a few times

perhaps the spa was a bit noisy as the kids was playing in the pool

pool and gym small but first class

the gym is very well equipped

pool small

breakfast can be better

and the hotel was clean and the bar reasonably priced

thank staff enough, come to newcastle for a rvi hospital appointment and we got free late check out due to an afternoon appointment for our child

was a little cold in the bar area… but i think the heating might have been on the blink as there were oiled filled

was more than perfect, breakfast was lovely and a fab choice to choose from, staff very friendly, hotel and rooms were

i asked for the wifi code and was told it was on the room door

free parking and wifi was a bonus

there were no issues with the wifi which we sometimes get

offered us free breakfast, minibus transfer to metro and late check out on the

good bar and lots of entertainments available

flushing wc, plenty of hot water, comfortable bed, good wifi & a tasty breakfast, but breakfast could have done with a bit more choice of food items

food at the kitchen restaurant of poor quality. bar/staff unprofessional. wifi unstable.

wifi access

wifi was poor

wifi not secure. no menus in the room.

got from the staff, i and my friend had a nice stay in that hotel, we got free nice continental breakfast in the morning, excellent parking space they had and it's free which is really good for

no lamp in room, kids don’t like sleeping in total darkness, had to leave a set of main lights on

that we did not eat the police riot squad swarmed this place thank got we didnt have our kids do not beleave the photos off this hotel do not

kids got up through the night to use the loo and drunk people falling in from the night out coming

liked the room which i got and continental breakfast, hotel entrance good, easy check-in, good staff member

i never expect breakfast to go. that was quite disappointing for my kids.

the bed was comfy room was clean staff very friendly good late check out

quiet and no kids running around got a room with window that opens

staff were really friendly and the breakfast in a bag was fine was near town so could walk in without having to take the

nice little free breakfast bag

early to our early check in just on the off chance we could get in

tv didn't work, flaky wifi. no in room heating contold

wifi connection was great too

parking easy. check in easy with good staff. good wifi quiet with comfortable bed

friendly staff all 3 diff members of staff o saw were briiant, was very clean throughout, free wifi tv with a enough channels very clean room the bed was that comfty was a shame to have to get

the wifi stops working as soon as you get in the room

wifi was poor for my boy

a little crowded on the top floor, reception area narrow & inconvenient, wifi

tremely) weak on the top floor, dust on window handles & blue vases

couldn't get logged onto the free wifi for some reason but it didn't cause me a problem this visit

i had the top room and was unable to access any wifi

lovely big comfortable room, free

wifi wasn't good.

good wifi, very clean and comfortable, great sea view

only small niggle was that the wifi only worked for a few minutes over the two days

cent) wifi, good food and extremely friendly and

hotel was spacious with very friendly staff and had a decent bar too

the hotel staff, bar and pool table

were very helpful, we arrived early and they were able to accommodate an early check in, great value for money at only a 20min

good location for our event at exhibition park. good bar area. just what we needed and clean.

there is a bar with everything you could need

gorgeous food the spa wow will see you all

the kids were ever so upset

was quite a lot of noise from some sort of kitchen/laundry area in the late evening and in the morning

there was nothing open much when we arrived no kids menus for food either

fantastic gym and spa facilities in the basement, with a pool, hot tub, sauna and steam room

wifi isn't great all the time but the phone and 5g signal in the area is good anyway

the bed was screwed together didn't feel that safe to sleep on the wifi was very poor

wifi didn't work

tv didn't work the signal was absolutely terrible so i watched my ipad, however you do get free wifi so that was a great

wifi reception not great in the room furthest from the reception

as i arrived early, i was able to remote work in a quiet bar area of the hotel and was then offered early check-in free of

went into the bar and everyone was friendly

it is excellent value for money with a bar down stairs and a lovely breakfast in the morning

nice bar downstairs and if your going out in the town this location is good, it’s a 10 minute taxi

downstairs bar with pool tables

good value for money we especially liked the ev charging and the building was lovely

we would highly recommend stayng here, right across the road from the water with a lovely bar and outdoor seating area overlooking the sea

all areas around hotel bar restaurant clean

everything, location, staff, beautiful bar area 10 out of 10 from me.

lovely bar downstairs does very good and affordable

.everything except the breakfast

the café area was not very attractive, with a simple breakfast available, but there are some cafés and a restaurant close by for a nice morning coffee

size room, comes with a breakfast and you can add on

nice hotel . very quiet. lovely reception. only wish they did a hot breakfast

early check in, reasonable check out time... hotel was clean, and staff were lovely ..

both the buffet and cooked breakfast options offered a good choice

manager was exceptional friendly and was so helpful. breakfast was superb

ana amazing breakfast range.

the owners were so helpful and the breakfast was lovely

breakfast room service late check out clean

parking early check in friendly staff centre of town and very close to beach good size room with ensuite

early check in really helped

fantastic place. with bathroom inside. very friendly reception. and thanks for early check in.

friendly staff early check in at no additional cost free parking free wifi complimentary shampoo & conditioner tea

was really helpful, and made sure our room was ready for an early check in, the breakfast was very good

andrew was amazing and the late check out really helped us to plan our day

also, the laundry was clean and fresh

breakfast was excellent and the lady serving was lovely

delicious breakfast, plenty of choice

friendly and helpful staff; substantial and tasty breakfast; room and linen, etc very clean

english breakfast buffet was delicious

was central to all amenities the staff were very helpful and really friendly the breakfast was good and plenty of

late check out at no extra cost.

hotel very near the airport the staff were very friendly my grandson loved the kids corner with toys

to have breakfast due to early start for airport

kids area was too smal for the kids to play.

kids pizza didn’t have much taste either

seemed safe for my 2 kids

kids even commented

we arrived at 2am after a long flight and lasted just ten minutes before leaving because the kids were scared the mattresses were stained and there was what appeared to be drug users across

my kids are disgusted

noisy guests letting their kids run around the corridors till 1am.

10am and went in to ask if i needed to register my car before heading back out but they gave us early check in

definitely recommend for all people especially with kids

it wouldn't put me off visiting again but would probably avoid xmas time if bringing kids

room was a good size, lots of storage too, shower was good, bar and restaurant are lovely and the staff are very

had kids running up and down the corridor and shouting on until bout 10pm as there had been a function

stayed there to be close to a party which was being held at a nearby golf course and was suitable for needs

location and pool

on the top floor was immaculate and very spacious with a sofa an armchair and a desk chair

to bed there were no pillowcases provided and no towels available for the leisure club due to a laundry problem but, having said that it was an issue that was dealt with swiftly and

spa and gym facilities were excellent

nice and clean lovely decor, great shower,very friendly staff,wiifi very good breakfast,excellent spa facilities pool was a bit shallow but

excellent dog friendly bar & restaurant

the bar and restaurant were spacious, comfortable and cosy

fresh milk available from the bar and a teapot in the room small but important things

requested an early check in because we were attending a family funeral and we needed to change clothing after

the restaurant and bar area are really comfortable and welcoming

breakfast was cooked and ready at the time agreed the nite before

breakfast cooked to order

the bar area is also very welcoming, with excellent food

we ate in the bar at night - it had a lovely atmosphere and food was good, as was breakfast which we pre ordered the night before

the restaurant/ bar were lovely well priced drink’s excellent menu for dinner and a substantial breakfast

everything, kids loved the breakfast

right next to places to eat too which was ideal with the kids

breakfast was perfect - set you up for the day

breakfast was great, and the kids loved it

breakfast was very good with lots of choices

free wifi

location and staff. reasonable facilities inc tv and wifi.

, hd tv, coffee and tea making facilities in the room, safe on wardrobe, free wifi, fantastic breakfast you basically can order whatever hot breakfast you want, staff are so

the bar / lounge is great and, although there are a number of pubs and restaurants in the village of

room service no extra charge

kids running up and down corridors banging doors

lovely breakfast

and go out and pay for breakfast elsewhere, not what you want on a sunday morning with two kids in tow

its a convinient location, but not a nice one next to a run down and shut down pub and opposite a gym

bed was very comfy, and staff were very helpful, and a late check out for £20 was a bargain

extra touches for example coffee and tea making facilities,a trouser press, a hairdryer and free wifi

next problem:- states that wifi is available in all areas, this was crucial for me as it was a business trip and i needed to

very simple decoration. poor facilities. weak wifi signal.

location, really lovely people, comfortable bed, great breakfast, fast reliable wifi, great italian restaurant attached

is listed as a property with wifi but there was no wifi available

the breakfast is amazing - especially the mushrooms

breakfast options you can’t fault what you get which is included in the price

purely personal but the bar had no pumped beer. plenty of lager and one pressurised keg bitter.

nice bar eating area breakfast delicious

i’m vegan and the chef made a vegan evening meal and breakfast for me which was massively appreciated

food in thai restaurant exceptional and nice bar downstairs for drinks

the bar / restaurant area has a continental feel

location was great for the cricket world cup game, and the staff were amazing, as was the late check out and breakfast

the lady on reception/ bar was fantastic and our evening meal was lovley

the best but i dont mind it overall its in a quiet area really good place to stay and take your kids to

some issues connecting to the wifi

room was spacious wifi was brilliant and easy to access bed was lovely

fabulous staff exceptional rooms clean wifi nice size windows open lovely feel & vibe

wifi worked

the desk was very well positioned for doing some work on my laptop with very good wifi

loved all the car parking availability too

the staff on arrival were lovely and luckily we got to enjoy a few wind down drinks in the cosy bar before relaxing in our gorgoeus room

good parking and good location

wifi wirked well plug sockets by bed

i can t comment on the free wifi as i used my data on the mobile whilst i stayed in the hotel

wifi, i had to take laptop to reception for them to sign me in on a different wifi

wifi and beds were not a double; two singles together and had a dent in between

itself is lovely, the rooms are immaculate, beds so comfortable, great wifi, beautiful bright rooms, i had a room with a balcony with fabulous views of the sea