there are multiple pools and walking trails

we are a family with 2 kids

four pools one an adults only all manor of game gym its

talented are those guys honestly: amazing shows as well as entertaining the children and teaching gym sessions all day

bar staff

is the same problem i suppose)

wifi

wifi and tv stopped working twice in my diamond suite.

no wifi but didn't need as rocking music

good wifi

wifi coverage is decent when in your room, and at the pool, but could be better.

another disadvantage - there is no wifi in the room

could be much cleaner

of events breakfast wow direct near the ocean rooms are very large and very quiet and very fast wifi

the wifi coverage was not good across the hotel

the provided no information at check in about anything regarding the restaurants, towels, wifi, shuttle to the beach or anything at all

wifi was good for work, stunning surroundings to walk about

excelent wifi

the wifi was absolutely terrible and the fitness centre was a joke

- wifi was bad

at the pool bar wasn’t good when mary wasn’t there

only beer available after 11 o'clock in the snack bar at the square

gym is small but has everything you need and isn't busy so usually have it to yourself

in buffet was good selection but always stone cold, pool bar snacks very limited and basic and sporadic what was available no options to get snacks,crisps,

kids club heated swimming pools use of the sister hotel (bh costa adeje) variety of food at buffet

speedy wifi

wifi sometimes did not work ---another engineer in the room

good wifi throughout site

great food, good gym, nice birthday surprise, giant room

cleanliness, attention to detail, adults only section, restaurants, pool area

h floor)

4 star hotel should have wifi in the rooms only one english speaking tv channel available is not 4 star the restaurant is

mbit download / 2mbit upload)

wifi throughout hotel & grounds is good

wifi was quite weak

paying for parking...wifi was variable

wifi should be free everywhere and not just in lobby

wifi needs to be improved in the bedrooms area

poor cleaning of the room and bad wifi connection.

wifi for only 1 device at the same time, absolutely not good for a 5 star hotel as some hostels in

you have to pay for water at dinner and throughout the day , it is provided at breakfast only

hotel is more older group orientated, i think we were the youngest there beside the families with kids

a little more for kids to do maybe would be good

the room was a very good size and the choice of breakfast and dinner were excellent

for instance we had to go downstairs and buy water from the bar and after 12 pm, even then bar was closed

adults place but no many young people.

gym had a good range of basic machines

location is quiet. adults only hotel beach / beach bar

65+ year olds, i didn't realise adults only meant pensioners only

only for adults is a great advantage

pool area was really beautiful; the staff super friendly; the food was delicious; very quite area -

breakfast was also very nice

breakfast & dinner you are spoilt for choice

hotel could not fault from rooms, food, pool

it in tenerife these days), very nice pool area (several pools, some of them heated) and pool bar (thanks justin for the drink service), excellent restaurants (thanks ana-maria, luis and jose

super clean, rooms are perfect, staff is amazing, breakfast is great, pool area is very relaxing, and night entertainment (9-11) is enjoyable

food at breakfast is great, lunch at the snack bar great and evening meals really good

breakfast was amazing

very relaxing adults only stay, we're definitely going back next year

the breakfast buffet is the best we've ever seen, and the terrace outside is a fabulous place to start

out wifi/bar opening times, taxis, etc) but were waiting in line for ages while people in front were

wifi was excellent

main terrace, snack bar, table tennis, lifts, free towels, table tennis, nice sun loungers, free wifi

wifi fast

a few times people had quick enquiries

parking was free, no weird pressures to tip or not to tip, no hidden fees for room service or wifi - this hotel is doing the right thing for their guests and i would return here

location, sea view, staff and area in general is excellent poor wifi experience which took 24 hours to resolve but staff made up by offering us a departure room on

good wifi connectivity

bad wifi

wifi didn't work at all the sink in the room was clogged and in bath tube water went outside while

enjoyed the family private spa hour for €60 enjoyed immensely

the breakfast and dinner were also very good, good verity of all kinds of flavours and everything fresh

activities for adults and kids ,lovely pools 2 bathrooms in the room is ideal, all 5 star amenities expected in the room as it should be

like to point out for fellow travelers is that there are not alot af benches around the kids pool and there are many things blocking the view to the pool, making it hard to see your kids

breakfast, cleanliness, facilities for kids (baby club, water park), staff was super nice and

big bonus points for drinking water tap in the kitchen, spacious breakfast counter, a large selection of beach toys, and parking space in garage

comfortable bed and, very high quality wifi

wifi was good

were some lovely ‘extras’, treats when you were laying near the pool, extra pool towels, the breakfast quality & selection was amazing

ve the aquabike sessions) and the entertainment at

nice kids pools and aminations

location and very quiet and private setting, excellent breakfast and some nice treats served throughout the day, the butler service was useful although

however the staff at breakfast could be a lot more attentive i think

the pool was heated and the view was amazing

quality small hotel, cleverly positioned within a much bigger hotel (so we had the quiet of the 'adults only' with all the facilities of a bigger resort

the view was amazing and so was the pool and the hot tub

wifi a bit poor in some parts of the hotel

wifi was not very.good in the hotel

as i needed to return to the reception to find out login to wifi

internet, you are connected to the wifi but you don't have internet or you have internet but the speed is kaka, and the hotel is not a

wifi on room 1156 does not work very well unfortunately

i did not use the spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure

comfortable, spa treatments were amazing, we stayed in taganana block which had easy access to gym/spa/pool/bar/restaurant

breakfast and evening meal was always cooked well with many choices with fish, chicken and meat on

no kids entertainment or kids

loved the heated pool. all the christmas decorations were being put up. excellant spa

we were very near the pool, the staff and the facilities excellent

breakfast was great so many choices

pools great for kids

private roof terrace was a bonus,pool towels excellent,great cleaning staff

for a holiday with kids

free in room safe and free wifi

not a genuine double bed - wifi was spotty in our room and rooftop pool area - long trousers required for men in restaurant

quality of the diner buffet was medium and the quality of the wifi at the terrace bar and swimming pool was very bad

wifi connection not really reliable.

hotel is adults only so it is quiet during the day but it is so peaceful and relaxing, night time

outdated gym and jacuzzi was not working

pool areas very good

the roof top bar and pool was a bonus attraction too

first couple of days, then when we seen the all-inclusive icecream they didn't want to give the kids it crisps/nuts supposed to be allinclusive didn't want to give any out complained to manager

was lovely and spacious, pool was great, plenty of sun loungers, the cabana bed was a great addition, plenty of outdoor

wifi was poor. entertainment could have more dancing

the wifi in the rooms was very slow and unrealiable

wifi not available most of the time

very poor wifi

only one problem, the wifi was sometimes very very slow.

towels on sunbeds even before breakfast

location to the beach,facilities and pool areas

very little kitchen utensils if we ate in. curtains hard to close in some rooms

fantastic location, clean, breakfast was superb, i would stay here again

gym opened too late

wifi coverage wasn t great around the pool area

modern in its appearance wifi coverage was excellent

wifi excellent

lack of waiters around pool area. slow wifi

wifi was also really speedy

all inclusive food around pool bar was lacking in variety

the bed was comfortable and the rooms were nice. kids club was fun

entertainment every evening for the kids

all inclusive food around pool bar was lacking in variety

room was very nice, and breakfast was delicious

no indoor entertainment for kids like games room/arcade

can be noisy in the evenings, there are not enough sun-beds at the pool

everything was kept very clean pool, waste bins, rooms public areas centrally located

kids activities are so good and stuff is really helpful.

my son who is 18 months old had the time of his life: lots of activities for him at the swimming pool and he enjoyed the mini disco

to have more choices for lunch meals around the pool bar area during the day

i liked the location, the new spa and breakfast.

the main pool should be heated and they could do with some kitchen roll and tea towels in the apartments

there are many kids running from 7 am and you can hear it in your room

beautiful hotel, really clean, great pool and lovely food

the men helping by the pool always assisted my mother with chairs and helping her up the stairs

by the pool was slow and unreliable

no aircon in the gym

club breakfast staff were awesome artemio from the bar was great housekeeping we’re excellent would

my daughter would have liked a slide in the children’s pool/somewhere but siam water park is just minutes

staff was very friendly and it was very clean i defently will come back in summer with my kids.

there was also a small kids pool and that would be my only concern - other than that there was nothing that could be

gym disappointing some equipment not working.

food was good, pool area great

be more variety for children as my eldest is a fussy eater and there wasn't a great selection for kids

lots of activities available and gym was excellent

pool party for kids at late evening/night and many others, can't really list everything

i loved that the gym was open 24 hours could get up work out put your towel on your bed then head off to breakfast,

entertainment for kids and adults in the evening was

in addition we also were very impressed when the hotel staff were looking after kids, babies

the wifi was extremely poor and kept slipping off, so you had to constantly re-connect

nice pool areas

location, gym, pools, buffet restaurant

at the check-in location breakfast gym cleanness of the room comfy mattress and pillows great view from the balcony bathrobes heated

our room was located in front of the pool so it made it super easy for us to go the pool and back to the room again when needed

wifi could be better.

each room with its own wifi code

wifi in the room

the wifi was a little intermittent but the staff were informed.,

really poor wifi, breakfast only from 9am, no 5th bed linen provided for us...

bad wifi quality

trouble with wifi. bed could have been more comfortable but overall lovely place

good wifi

uth) from rooms/balconies at night.

also the wifi wasn't so good in term of the

the wifi was awful, very weak,no signal,very frustrating,,so maybe need to improve on it

some of the restaurant staff are very rude. wifi isn't great in some areas.

wifi was good but intermittent

the wifi connection could be better

the wifi wasn t the best. maybe a little bit too pricey

inclusive food/snacks at the pool side bar would have been easier than going inside to eat

the view was amazing, the location perfect near all restaurants and bar, only used the swimming pool upstairs and was absolutely fine the water was warm

breakfast was amazing, the location was great, nice clean rooms and huge pool area, staff were very

great variety of food for breakfast . room cleaning high standard

breakfast buffet was great

the location and the breakfast was very good

very near to the beach staff excellent breakfast delicious sitting on the balcony, looking out very

dated look on the outside, you’ll find clean and modern rooms, a fantastic pool, onsite spa (with a more than reasonable price list), and catering to suit any meals your not venturing out

there are snacks between meals served at the pool bar

staff were amazing, from the cleaners to bar staff to the animation team

pool a bit warmer.

hotel, friendly staff, room was clean, great view from balcony ( pool and sea view room) great location just couple mins walk from the beach, was right next to bars

breakfast buffet

you had to sit and order, this included kids ice cream

we opted for half board and had breakfast and dinner - i cannot fault it at all

on day we were leaving we could have lunch and use swimming pool also stored our luggage till we were ready to leave very friendly

there is a lovely family atmosphere at the pool and restaurant, no rowdiness whatsoever

island with all kinds of sports, childrens entertainment right into the evening and really fun pool activities and water slides with pool-side dj etc

perfect facilities for families, great location and the breakfast buffet is amazing

completely safe with the extra hygiene regulations in place at the hotel, and all of the staff: bar staff, evening staff and day entertainment staff were brilliant and so polite, welcoming and

wifi was not that good

wifi was 25 for a week but only covered one device, so would be better if it could have covered

location , a nice food, a very helpful and nice staff, good wifi in the room and comfy beds

minibar,safe,wifi, indoor pool

having to pay extra for the safe and the wifi.

plenty of things to keep kids entertained

room was very good, comfy bed, food excellent lots of choice, cleaners very helpful, enjoyed the spa not much to say against my stay was sorry to leave, wouldn't think twice about staying

buffet breakfast was amazing lots of choices and also plenty cooked to order

staff, deluxe lounge, food, everything. the spa was lovely too

kids are not allowed inflatables in the pool nor are they allowed to jump or dive in

free wifi is verry poor ( we use our data so it was ok) (-)wifi is not free (-)- they charge for wifi in rooms, ice buckets and double sun beds on beach area (-)minor matter - had to pay for wifi in room.great relaxing 6 days (+) - fast wifi - they let us borrow the kettle when requested at the reception (-) if i've to nitpick i'd say the wifi password / restaurants available inside etc could've been a bit more clearer (-)would have liked ot have wifi in the room and functioning power points by th epool. (-) i wish there was free wifi throughout the property (-)wifi was very bad and weak (-)you had to pay for wifi upon arrival which was not mentioned before our stay (-)wifi only available in reception and certain pool areas, inconvenient when you need to access email

anks for the chocolates every time you entered

was amazing, the venue, the michelin buffet, the pool, gym and outdoor bar

poor service had to keep ringing just to get housekeeping to top up shower gel unable to get room service later in

the room, location, breakfast and breakfast room, pool area, staff, gym, relaxing atmosphere, made our children feel very welcome

the food options for dinner and breakfast are also amazing

the breakfast and dinner options were brilliant, such a variety of different dishes every day

the gym very poor

the pool was perfect extremely relaxed and plenty of beds available everyday there was no 6am towel

they gym could have been bigger, at least it could have had more free weights :)

room was very clean and organized, pool area great (one pool is heated), massages in spa were very professional and all spa area is lovely

we do recommend it, definitely, also for its very complete and tasty breakfast

only the gym was free , for the steam and any spa service you need to pay > 15 euros

no extra charge to use gym facilities or for beds at poolside

of the golf course, breakfast was really good, staff very friendly and helpful, maid service

entertainment / relaxing area. / free wifi good. staff excellent

poor wifi

problems with wifi connection near our room, that were not fully fixed after several complains

rooms were clean and tidy, pool area was nice and staff were pleasant. wifi was also reliable.

poor wifi for connecting to computer and also for the in room google nest which didn't work

kids spa for nails and massage

yes you have to walk to the beach but it’s manageable we are a family 2 adults 3 kids 17,9& 4 month old

apartments set in avenues of palm trees, pools, bar, restaurant and spa all conveniently central

brilliant size for a family with the bonus of a kitchen

apartments are fantastic we had a 2 bed apartment with pool was huge more than enough space for a family of 6

wifi is for now a day standard bad

the wifi signal in my room was a pain.

4 stars hotel and very bad wifi !!

a day for wifi is overly expensive

to use wifi in the room it is necessary to have blinds open, also one day we did not have wifi signal at

the breakfast, everything hot, cooked to order and a lovely cold buffet and champagne for self service

terrace pool did not have heated water but this was not a major concern.

hotel with garden pool area

the private dip pool rooms are fantastic, they also really looked after us.

hotel, not many people about so it was lovely and peaceful while chilling at the pool everyday

shower is built in a way that the water leaks out and floods the entire bathroom pool is great but the towels are not free (you have to rent them, which is a bit cheap

room was nice, with a big balcony overlooking the pool

clean,nice staff, goid for small kids

the place is very clean, the rooms are spacious, the pool is fantastic, the view from the balcony is amazing

the main pool was very hot to begin with but the temperature decreased throughout my stay.

the pool, the room, the pool bar, the gym

there was a lot of rules round the pool

restaurant could be set out a tad better as people queue around the salad bar so you are not able to get to what you

also the hotel have a small gym and a gaming room with few pool tables

breakfast was lovely (we were b&b)

gym

understaffed timings of gym facility lack of friendliness of some staff

easy access to golf course and arrangements for storing golf clubs made playing golf completely hassle free

the mini-bar always stocked up with a wide selection

to the covid restrictions we missed out on the spa facilities this hotel offers, which was a little disappointing

theme throughout the hotel with an incredibly large and beautiful swimming pool (water temp could be a bit warmer, but it was end of january and the weather was glorious so

the hotels provided a lot services like mini golf, massages, a library, and entertainment for young & old

gym was nice to have

the mini golf facility was unusually beautifully landscaped with a stream along the lanes

pool bar staff are friendly and a good laugh.

the outside area was quiet, there is a pool bar where you can have lunch and you could always get a sun bed

the hotel at the evening has no food service or some evening vibe, to chill out by the pool

breakfast was kind of repetitive, with minor selection of food

fantastic breakfast with healthy options

breakfast, drinks and snacks in the bar are really delicious

room was tidy and had good wifi

friendly, helpful staff. good size room excellent wifi isolation, well away from any town noise.

wifi was sketchy in our room

wifi was a nightmare, it didn t work in our room

the wifi doesn t work properly and i was unable to get mobile signal at that exact spot too, no

it would be an asset to have a bar of some sort .

pool on the roof was so nice, dry peaceful and relaxing

excellent location and fantastic rooftop pool. whent he bar is reopened it will be even better

fresh cooked breakfast, great. staff very good.

the time the pool closed & there was no bar.

heated pool

it has a gym, spa and evening shows

the bed was comfortable even though it was clipped together. the pool area was nice and gym.

sofa beds are a bit bumpy and so if you have kids in your group

need a less sterile bar area for pre evening meal drinks, it’s there…just needs to feel less school dinner/hospital

poor wifi in our bedroom hut alright everywhere else

after check-out, we were allowed to stay at the pool, use wifi and use a courtesy room for showering, untill our departure in the evening

two bad things about our room was the air conditioning was a little weak and the wifi was non existant from there although it was brilliant once we got outside the door and all

wifi is very poor and only available at reasonable quality in the reception area

unable to get wifi not used to single beds

priced, bad wifi, noisy music by pool, uncomfortable beds, no table to put laptop in and sit down

if you want to use the wifi - be ready to put in your passport info for the registration and it still does not work

helpful and always smiling, the rooms were immaculate and beds really comfortable, slept well, wifi throughout the hotel and rooms

spa services and staff were exceptional

staff extremely helpful an polite exceptionally clean room service fantastic great food an plentiful with good selection pools are fantastic an very

parking

place has parking space too

large home large kitchen, dining, living room area quiet parking on site great views seating area outside 20 minutes from the ferry

the parking was available

there is a parking inside the house

very clean, with a good temperature for both adults and kids

staff, kids animation, pool, atmosphere

i used the gym as well, which was perfect

a big hotel, it was lovely, huge room, lovely pools, very clean, huge array of breakfast choices

the food was amazing, and the snack bar always full with good stuff (we had the all-inclusive option)

perfect place for family with kids

gym is first class and free of charge but with no supervision though

there was plenty of delicious food for breakfast, lunch and dinner, and unlimited alcohol was provided

spa and gym also a great

choice of pools so we had the option of a quiet pool

wifi in the room is very bad

very fast wifi

fire alarm went off in the night with no explanations, and the wifi didn t work for 30% of the trip

wifi is very slow

wifi stability/signal needs to be improved.

liked the silence, the landscape, the room (comfortable, good wifi, heating), the staff and especially the quality of the restaurant (-)wifi was sometimes unreliable. (-)wifi was very unreliable, it worked in the evening at the restaurant, but i couldn't get it in the (-)wifi signal in rooms terrible. breakfast a little basic (croissants very small and hard).

there is also a big parking lot

ample parking space too

there was reserved parking available right out front

staff, beautiful ocean view, perfectly clean room, comfy bed, convenient parking, good breakfast

wifi

wifi did not work 100% in the room

wifi internet conncetion good and fast

bed was a bit to hard, wifi dosent work well

parking spaces behind the hotel; spacious room; adequate breakfast

the wifi device was placed in the hallway and the only places in the room where we had enough signal

clean hotel, great breakfast, very polite staff. comfortable bed, very good wifi.

the wifi could have been better but not a big deal.

room equipment

wifi was only available in reception, would be nice to have in the rooms

wifi wasn't working properly pillows weren't so comfortable you'd probably need a car or taxi to

t did work in other rooms).

wifi?

wifi worked well

had signal in our room, but after connecting there was still no

rooms are nice with original touches, breakfast room still to be finished, but swimming pool is ready and very inviting

best breakfast we ever had in our entire life

the breakfast was interesting

rooms are nice with original touches, breakfast room still to be finished, but swimming pool is ready and very inviting

great eco breakfast with local products and helpful staff

the kitchen was fully equipped (even with coffee capsules and wide selection of tea) and the roof

with a lovely shower (even though it was stated as a shared bathroom), very well equipped kitchen, perfect location, lots of parking possibilities nearby

comfortable bed, spacious room big, fully equipped kitchen, laundry, central location

very well equipped kitchen, you can find everything to the smallest detail

the kitchen is very well equipped for cooking

on booking site/hotel site and in room tv not always accurate or available eg said there was a gym and also star gazing session for guests but we saw none

bot much really. pool showers were cold and bike in gym was broken but that’s pretty much it!

alcohol spirits at bar limited

lovely warm pool with a view to el teide, you should start your morning with a sunrise session

there is a gym and an indoor pool, which is useful and dedicated parking for guests

fourth: kitchen is spacious and very well equipped

excellent kitchen facilities in a large space

everything was perfect. nice and quiet accommodation. very clean and a big kitchen:)

when we arrived, there was a whole row in the kitchen: oil, spices, sugar, etc

the common kitchen area and living room are very large and have all the necessary items for cooking

location is only good for people with car, no wifi bad:when we live there the hotel is still under construction, so some noise at the early

the wifi was not fully fitted when we were there but the manager gave us a portable modem which helped

no wifi

nobodies fault ud83dude09 tv not set up yet for wifi, so only one english channel

only thing that was not perfect was wifi

would have liked better coffee at breakfast.

if you like to play golf and quite night it’s nice

the spacious rooms, friendly staff and pool area.

so i walked around and found my spot for the week behind the poolbar

from the reception staff all of who were brilliant especially the lovely english lady to the bar staff and entertainment all so friendly and