only thing i didn't like that didn't have a warm breakfast the hotel need to progress as soon as

unsafe and barely slept the elevator was gross with spilled food covering the floor 4 pieces of gym equipment the 2 that i would have used did not work the tv was

love the suites with a full kitchen! very handy.

the kitchen

the clerk just said she was only there to do the laundry and wasn't very fluent in english

the staff was nice. the rooms was big. the pool was awesome

says pet fee but was told i couldn’t have my cat but they were sure adequate on running my card for

clean and new the lights are mostly burnt in the room the building is getting old no maintance laundry room always

location, roomy, kitchenette, quietness

will return perhaps when the pool is open

room was clean, the location is great, and they actually provided a decent hot breakfast in the morning

fitness room locked, breakfast offering mediocre

breakfast, coffee available 24 hours, rooms provide refridgerators and microwaves

room was nice , breakfast buffet was excellent

there was a fitness room right down the hallway from our room

had a big kitchen, living room, huge bed room and whirlpool tub for only $130 for the night

shuttle from the airport picked us up

great breakfast

food for breakfast and had a shuttle waiting for us

we didn't use any other amenities (pool, spa, fitness center, etc

had everything i need including laundry

across the street kmart and a see redtaurants, ice machine works i was surprise and they have laundry

i loved that there was no pet fee.

had to wait for them from laundry i was told

from the reception it smells very bad with a lot of smoke, unsafe for any family with kids

traveling whit my kids for two nights and no microwave and fridge

so my kids missed out on schooling because of it

thank lisa, the front desk manager for her help in organising early check in so i could have day rest after a long overnight journey before my flight out of cle

u have to walk outside to go to the main lobby for breakfast

no breakfast

the staff i encountered was nice; they have a breakfast of eggs, sausage, waffles, cereal, bagels, and toast

you even get a full breakfast with belgian waffles

the included refrigerator was also equipped with a good-sized freezer section and the included breakfast was hot and sufficient to get you through the morning

very nice pool

pool and spa were closed

very friendly staff. always smiling and offering to help. kid friendly. pool was great.

breakfast was okay, i didn't like the sausage but that was the only meat choice

pool and spa were closed

great having the laundry room but many of the machines were broken

great laundry facilities and easy on and off the highway

there was a kitchen and livingroom

terrible laundry staff

suite was advertised as a fully equipped kitchen, which we were told included silverware, & dishes, etc

comfy room with seating and a kitchen

the room was very big and we liked that it also had a couch and a small kitchen!

liked the size of the refrigerator, kitchen

my grandson loved that the pool was open this year and he loved the weight room

spacious room, with great cabinetry/countertops, and a superb kitchenette that even had a dishwasher

pool was not clean

the breakfast was okay. there were not all of the traditional selections usually offered.

parking

breakfast was good as well

it was clean beautiful and plenty for the kids to do in the area.

i never got to eat the breakfast but the counter guy at the front desk was great the clean rooms were great and everything

the shuttle lady driver so sweet and

good service. they have shuttle bus to the airport. very convenient

small but nice gym and pool

pool area was clean

breakfast was wonderful

no pool, wifi

pool was under renovation during our stay

from the location all the way down to the pool and parking, everything was great

-free parking - the pool (to relax, it’s not an olympic pool) -close to

i did not use the fitness center but i did not like how it was inside the pool area either

very clean, polite staff. pool and spa both extremely clean, and warm

walikg distance to a nice local bar for

location from airport is great and staff with early check in were very accommodating

cleanliness,pool,gym

had to wait 20 mins after driving 12 hours with two young kids just to check in

aren't airport shuttles after midnight, so i had to take a taxi

it was very uncomfortable being that we had kids with us at the time, we’ve stayed here multiple time in the past and it was much better in

good chili at the bar. good waffles at breakfast. nice staff. comfortable.

friendly staff, cheap shuttle, super comfy bed and linens.

no wifi connexion in the room and the shuttle was late to pick me to the airport

out of order hot tub. out of order door locks and bathroom. out of order elevators. wifi issues

the room was cold the tv didn t work and no wifi if they had didn t work

wifi does not work in all of the rooms

very quiet and great wifi

breakfast was great. staff was friendly and so helpful.

breakfast staff were excellent

staff was very friendly and the breakfast was excellent.

beds were super comfy and the breakfast was amazing

breakfast was so nice and the cook was very accommodating- ashley at the front desk was the

he was hands on and ran the shuttle to make sure my stay was excellent and i caught my flight on time

hotel staff are friendly and accommodating with free airport shuttle

amazing staff to deal with from the request 4 days before our arrival to request an early check in time over the phone, to check in with great friendly face to face personal customer

breakfast and airport shuttle

the gym was closed, the hallways had big fans bc of a flood

breakfast included was perfect

no, not really. just a little too much chlorine in pool area. otherwise, no complaints

pool without a ton of people in it and be able to sit and relax in hot tub without unsupervised kids playing in it

there were so many rough and roudy kids in the pool that we had to get out of the pool, along with our 6 year old granddaughter, for

breakfast sausage

very clean. good breakfast.

only thing i could complain about was the breakfast but due to covid that would be obnoxious

glad the pool was open-you had to schedule a time but it was available

breakfast was great and a good variety of choices each day

good gym to satisfy your exercise needs

liked best that the room was a nice size and included a kitchen sink and stove and other things that make a hotel stay enjoyable

the kitchen

no breakfast

the small kitchen, including refrigerator and a microwave was a super plus, i loved that

i want to clarify i taught that they have continental breakfast like others hotels but wasn't like that

didnt like the bar area, very small

room,beautiful shower,beautiful pool and lobby,the room was small but you couldn't really tell because of the way its

they have a shuttle also for anyone traveling to the airport

received great front desk service and appreciated the early check in approval

i also liked having a pool table & bar available in the lounge area

down i found was there was no change machine in the laundry room

laundry facilities were good

) was collecting laundry from the laundry room

the breakfast.

had a room w small kitchen area and it was clean, spacious and very comfortable

liked the amenities of the hotel especially the laundry room

full kitchenette, wifi and even a small laundry room onsite

nice bed, good shower, equipped kitchen, good work space, and very quite

free laundry, great beds, good staff

the hotel is packed with amenities like fully stocked kitchens and free laundry

adequate wifi

hotel was quiet. elevator was pretty quick. wifi was better than neighboring properties.

location, room size, free wifi.

restaurant hours, bar information, wifi connection, vending and ice machines, nearby shopping, etc

wifi was good

rooms, staff, breakfast, airport shuttle, location. shopping within a mile radius

location, helpful staff, good variety for breakfast, updated, comfortable beds, microwave , fridge

we had to walk outside to get to the pool do to the constrution

breakfast was good

pool,breakfast i think everything use was ok

cute rooms with kitchen area

the kitchenette came in handy the location the value accept pets

had a small kitchen sink (though not a kitchen)

it had a kitchenette area with a microwave, small fridge, and a sink

has laundry room

i couldn't get connected to wifi and i only got 1 key this time

do'nt work , the vent fan in the bathroom sounds like a popcorn maker machine on steroids the wifi is so slow it times out and do'nt connect ect

great stay, however wifi is not all that it can be

decent wifi, basic continental breakfast, across street from the great northern mall and every type of

slow wifi

pool not open

a pool was a bonus

ice dispenser on one side not working and no pool info about swimming hours

the pool was not in operational.

pool always closed

pool and hot tub being closed

selected this hotel because of the indoor pool

very comfortartabe, nice indoor pool.

very clean, comfortable bed, professional staff & nice fitness room.

pool wasn't open

the breakfast was simple, but nice

it does need some up keep. furniture around the pool was breaking.

noticed halls need spruce maybe vacuum...kids in outdoor pool screaming till dark.

i love the kitchenette

breakfast room is very small

laundry, parking, dining locations are convenient and meet my needs

uncarpeted no early check in, kind of sour man from india or pakistan on desk

although the breakfast area was open at all times, it was minimal

did not eat breakfast there, but the offerings were pancakes, yogurt, cereal, bagels, muffins, and toast

breakfast was simple but good

the staff was helpful and friendly. the breakfast was good.

food/gas nearby as well as continental breakfast

the breakfast selection was small

the continental breakfast sucked

also there was no fitness room as advertised

dirty and breakfast was skimpy. not even a hard boiled egg.

there is even a free breakfast in the morning

friendly staff, clean, nice continental breakfast, plenty of parking.

decent breakfast

breakfast was a bit heavy on the carbs and i really would have liked a guide to the tv channels

breakfast was a little lacking. wish there had been an egg option.

the breakfast room was a bit small so it felt crowded.

pool needs to be opened, fire pit was not on.

breakfast

too many kids in the pool

their was no breakfast out the next morning

kitchen

beds were comfortable, my kids enjoyed the breakfast, although they didn't catch it everyday

the breakfast in the morning was

gym too small no room service no microwave in rooms didn’t check if people were vaccine and no

no breakfast meat

breakfast food was cheap, not real eggs

pool not working

pool was closed

loved the pool

tub not operational, (was really looking forward to a hot tub), pool water was cloudy, elevator doors shut too quickly, exterior room windows were very dirty, didn

no pool or gym access

wifi was slow and unreliable for a business traveler

wifi did not work most of the stay

good quiet comfy rooms. good wifi. free parking and decent breakfast.

wifi was sketchy

the staff members are friendly, the room is comfortable and quiet and the wifi works well

dog barking for two of the 4 nights kids running everywhere playing tag late at night i asked for coffee and they said they would fill

i loved having a kitchen with a refrigerator and microwave

was not no amenities like the pool area was closed i wanted to tan and exercise in the pool

do breakfast just the thought of having to walk or drive to main lobby if there was some type of

breakfast was good

we weren't expecting a suite with a couch, desk, and kitchenette area with a sink and fridge

the kitchenette made my stay more comfortable

i like the kitchen set up

i liked that there was a little kitchen area in our room.

breakfast was terrible

breakfast bar attendant

pool and hot tub was nice

the pool.

i like that we can open the window for fresh air. also like the laundry facilities.

last night kids were running down the hall, opening and shutting doors

free wifi, no breakfast, rooms were dark/dim whole hotel outdated location mediocre not worth the price

it was easy to find off the highway. the room was clean upon first glance, good wifi, and cable.

the wifi worked well.

to us but stated it was open on the site and on the paper we recieved upon checking in but the gym was open

the pool was closed.

the lady in the breakfast room was super nice

the hot breakfast was great. we used the breakfast area for a sit down dinner one night.

breakfast is free and there are both hot and cold options

clean and comfortable rooms, great breakfast options, close to crocker park & huntington beach

i didn[t expect the breakfast that you offered. it was great!

pool was not open unfortunately

i didn't use the pool or the exercise room, so i can't comment on those

they especially liked the breakfast

the bed was comfortable and it was nice that they served breakfast in the morning

no indoor pool

breakfast wasn't good at all

they dont have a pool and don't say when breakfast start and ends

good breakfast

lot of door slamming in the building, dogs barking, and kids running and playing loudly after

location, breakfast, nice and comfortable room

clean, convenient location, has a pool and fitness room, includes breakfast, snacks and light meals available in the evening, can walk next door to eat at a

i loved the spacious rooms. the look for the place. the bar on property.

also pool area was not that clean

the pool was not working for the kids

the staff were incredibly helpful and friendly. the pool was great for the kids.

free laundry services, clean, spacious

my room was comfortable and very clean, i liked the kitchenette.

small kitchenette was a huge bonus and helped save us some money because we brought our own food

pool is advertised and was the main reason to stay, i'm a nurse and just wanted a nice environment

the pool is warm and the hotel is near good food and places to shop.

wifi is not really free and is not easy to get on. a lot of lobby noise in the living room area.

great wifi connection, large comfortable and beautiful

no free wifi

i was exhausted and wanted to check a few things on wifi and just unwind

you shouldn't need paid wifi to utilize

convenient location to lake. room to park boat. friendly staff

the bar n pool closed

bugs in the first room i checked into, the second room they put me in had the last guest dirty laundry still in the room

the pool was clean

i also wanted to use the guest laundry which was also not

indoor pool was not open, but not because of double tree

the kitchen was big and well appointed

the common rooms and kitchen were perfectly stocked and made for a cozy stay

the bed is super comfortable and i loved having a deep whirl pool tub in our private bathroom

is no food service but a complete kitchen for any one to use

is no breakfast, just a communal kitchen

loved having a kitchen with all full size appliances, and a comfortable seating area to watch television…much

kitchen was an added plus that i did not use but clean

well, i couldn't use the pool or hot tub due to it being winter and that whole covid thing lol.

get the room i paid for at the rate i paid asked f r early check in believe i was charge for it as well got there 7 am as

also this location was very accommodating with allowing me to have an early check in, that really helped me to get an early start on some important things i needed to do

breakfast and wifi

it was big enough to park my truck and trailer.

the breakfast was good.

breakfast was good and everything we needed we were able to walk to

breakfast was fine - no bacon & eggs but lots of other variety

the full sized refrigerator and freezer. loved the kitchen and dishwasher

kitchen

good location directly off highway with nice kitchen.

it is nothing fancy but very lean and my room had a kitchenette and was quite spacious

that it had a kitchen and the staff was nice and i was able to check in before 3pm

the beds were very comfortable and the breakfast was awesome

breakfast was great, everything one would need to start the day

only a few items at breakfast but well organized and well staffed

cookies and popcorn at check in. new construction. great breakfast and breakfast hostess.

suite, the breakfast area and the lobby are larger than they appeared in the on line pictures

i could not connect through the ethernet cable provided in my room or through the wifi and i was confused as to why a ethernet cord was provided for connection but when i would try

comfy bed. clean room. wifi.

our room did not have access to 'free wifi' as advertised.

the free wifi was difficult to get on

wifi was not secure, very slow or non existent connection

reached late night and i was given with a room where we encountered several roaches in the kitchen area and also the beds were not clean

desk night before didn't provide me with towels, we had to use our towels for the pool couldn't find pool towels and we weren't able to take a shower until the morning due to front

loved the room, the bed was very comfortable and the full kitchen was very convenient

there were no towels at the pool and it closed at 10 pm

i loved the kitchenette

the room was right above a loud bar that was open until 2 am

the outstanding room features ( a full kitchen with table, plenty of outlets and port to hook up your equipment, a comfortable king size

breakfast was on point, the suite was great and the location was amazing

great location. large room with kitchen. hot breakfast provided

location .. size of room perfect for number of guests .. breakfast delicious ..

good gym

did not get room reserved. pet fee is astronomically high. the room was shower only.

seat broke, poor valet no bag help, high fee for valet surprise pet fee when i was told pet friendly on web

gym was great too

loved the location, gym and beds were comfortable.

we stayed two different nights in two different rooms and had trouble with wifi and tv in one of the rooms, but no problems in the other room

wifi, slow

great value. great location. free wifi.

the wifi was very slow and to pay an extra for having the speed is not appropriate

beds were too soft. no microwave in the room. basic wifi to check email was bad

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

the wings at the bar were disgusting. they were rubbery and fatty. the drinks were good.

kids running down hall was very loud because of no soft surfaces.

breakfast was delicious.

functional elevators, really nice staff, great breakfast and kickback food selections; self-laundry big plus; close to hof and other attractions; valet parking situation was actually

questions cleanliness of laundry

amenities, had to join hilton honors to get wifi

i like having free wifi

my wifi kept shutting down.

wifi you have to pay for

wifi did not work well!!

a lot of nice venues in hotel. gym was great. great location.

vault bar not open on sunday

the amenities such as the roof top bar and downstairs restaurant were out of this world

the rood top bar is an experience and i loved

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

staff, location, breakfast, gym and cleanliness of hotel was great.

the window was able to be completely open which was totally unsafe if there was little kids around because there was no screen or anything

breakfast is always good

the breakfast buffet each morning was delicious and well stocked with a wide variety of food choices

there was breakfast available in the morning

early check in, very friendly staff... fresh breakfast, the pool and hot tub.

i didn't like that the hotel didn't have breakfast.

we especially enjoyed the sunday breakfast buffet

the gym and pool area needed some tlc

pool and spa were used, as was the gym

free shuttle service to the cleveland clinic

plus we was able to get early check in and late check out so that’s a major plus

room and breakfast

i wish they had a airport shuttle

not a place for families with kids

was busy 2) only cleaned rooms/replaced towels once a week 3) only 1 elevator & slow 4) guest laundry room out of order 5) prepaid my 3 week stay

not many breakfast choices

there was a laundry room for guests to use on our floor

friendly staff, clean nicely updated rooms, and a good free breakfast included

the pool was to cold need to fix heater

no pool no breakfast ..

breakfast options weren’t good.

breakfast was good and the pool was fun staff was great

it was a great facility but unfortunately their breakfast bar was outdated and they had cooking ware that should be replaced you could tell it was

cons coffee maker in room, no coffee coffee in lobby but no breakfast ice machine broke pool closed pros cheap $275 for week mattress seemed new, comfortable clean refrigerator, coffee

game room and massage chairs, mini golf

to do on the property, they had mini golf, hot tub/swimming pool, an arcade and a jungle gym for kids

pool and play area kids loved it

breakfast is good

location and the pool

would have been nice to have a bathtub and maybe a pool for my kids, but hey, the hotel didn't smell like chlorine or mold

the breakfast was fantastic

kids liked it and had fun playing kicker at the lobby

facilities and services, very good breakfast and great people

there was a line for coffee, and kids were using it making a mess

wifi was hit or miss.

to the clinic facilities, ease to access to everything, wifi connection

the pool,free wifi, having a restaurant on site, & a fridge in the room.

ifi ) , the services of the catering in limited time while that is international hotel ,, the

free wifi

friendly and great house cleaning and wonderful breakfast

pool was not available, microwave didn't work properly, no in room phone and the elevator was

liked the pool

husband was on business and he liked that he had room to park his pick-up truck with a 35ft trailer attached

very clean! staff was extremely kind and attentive! breakfast buffet was great!