the wifi in the room was worse than no wifi

the wifi was terrible and the bed was uncomfortable.

wifi quality was quite poor, even sending a picture was struggling

wifi unstable

d i always request) a refrigerator, free wifi, and functioning hair dryer

we got a room near the edge of the property so in room wifi was poor

wifi is fast also - good value

wifi has weak signal..

near all shops and restaurants shuttle to the airport free wifi breakfast included

the wifi was fast

free breakfast

no shuttle, although stated there is

location is decent, easy to access. the restaurant anchor bar on site is really nice.

minutes to buffalo airport walking distance via sidewalk to bar & grill and to cracker

to the airport and shuttle service driver was nice

loved the pool table and fussball table in the lobby

the gym was well maintained with good equipment. breakfast was good with a good variety.

the gym was well maintained with good equipment. breakfast was good with a good variety.

location, kitchen features, spacious suite morning check-out staff were very personal

they went above & beyond to pick us up with the airport shuttle service, which we greatly appreciated

good location, friendly staff, breakfast simple but delicious.

easy to find, clean & great breakfast!

facility, comfy bed, window seater, clean room, nice toilettri, good breakfast choices, friendly overnight

breakfast, room, and gym were perfect for us!

excellent value for the price, plus free breakfast

staff friendly, clean room, aircon functioning well, good breakfast, good service over all!

no bar soap,didn't like decor. didn't like breakfast in open lobby area.

the breakfast and snack area is good

there was a shuttle to/from the airport

free gym and pool what more you need

also the wifi didn't

no elevator and the wifi kept cutting out.

wifi sucked

our only complaint is that in our room in the 240s section there was almost no wifi

strong wifi

the place is clean and good breakfast service.

the guest laundry was a definite plus

for kids, an excellent choice of four dry cereals

free breakfast had hot eggs once other times only egg in english muffins, oatmeal

the pool wasn't the cleanest.

inn was easily accessible,had shuttle service to the airport and an excellent breakfast

loved the early breakfast option

nice staff! they made extra effort to find me a room for an early check in

the room, breakfast and shuttle were all above expectations

the shuttle is really 24 hrs and on demand, really nice

complimentary breakfast was satisfying

the gym and the breakfast was not good

the room was big and very nice. we needed the airport shuttle and the location is perfect.

a tiny gym but with good equipment so able to get some exercise

gym is too smallthe pool and is too smallthe website pictures were deceiving the hotel looks

there was a shuttle to the airport that started very early in the

gym had ample machines

nice large room, friendly staff , close to the airport with free shuttle service

we appreciated the airport shuttle service and thought that overall the experience was a good value for our money

great breakfast and coffee and tea all day!

insecure wifi

appreciate a place that includes free parking, free wifi, free coffee, and free breakfast

wifi was not good.

wifi

didn't use pool or other extras

very comfortable room and friendly staff. the gym was outstanding!

hotel was booked with kids that were competing in a hockey tournament

my family swam in the pool and the water was very cloudy

it has a pool and gym

some of the staff at the breakfast bar were unfriendly and made me feel uncomfortable.

gym needed upgrades

tried to charge me $150 damage fee because my little kids left peanuts on the floor in the room and they accidentally spilled juice on the cover they

tried to use the laundry and the one and inly machine was broken- we opened it and saw the foul smelling laundry

the shuttle

no laundry detergent in the vending machine

the staff was so friendly. the pool stays open until 11.

there were stains in the carpets and we found peanuts and a bright pink kids bracelet on the floor in our room, clear evidence that it had not been vacuumed

pool was open late

also, it was nice to shoot a bit of pool at night

impressions last, all the shuttle drivers were amazing

staff was nice and the young lady in the kitchen on saturday night (2/25) near closing went out her way to make sure our food was good

and shuttle was very

staff and morning shuttle driver (4am) was exceptional and very accomodating and friendly

fitness center had a variety of machines but you were really only able to use the weights,

the hotel lobby is attractive and the snack bar is well stocked

the front desk staff was amazing and shuttle was so convenient.

my room was clean, the staff greeted me warmly and breakfast was very good

the food differs daily the shuttle bus the kitchen is well kept our room was neat front desk team were very

you have to call for a shuttle but they arrive in a couple

the hotel was extremely clean including the pool, my room and the gym facility

staff was friendly. the pool was great. the ability to order the continental breakfast was nice.

tons of kids in pool area unsupervised.

family members were staying at this hotel and they let us meet for breakfast in one of the conference rooms of the dining area because the eating area was full

proximity to airport and the free shuttle service

very clean pool and hottub

everything in the gym was broken, there was no kitchenette in the room , breakfast was a joke, and overall the hotel

first night there a kitchen cupboard fell off, i told the front desk but they did nothing but left it on the floor

breakfast

not much on breakfast but that's why you have the kitchen to cook too

pool was out of order. hotel could be cleaner. better signage needed.

were'nt notified of pool closure. had to travel to sister location. okay but inconvenient

room size, friendly helpful staff, great breakfast

location, quietness, parking, amenities (gym/pool)

hotel was exceptionally clean, staff was nice and helpful, pool and jacuzzi was clean and open, breakfast was great, checkout was easy

room, good beds, good shower, kitchenette with dishes

quiet there was a small kitchen and safe parking.

it is quiet, safe, clean and has mini kitchen

ice machine or ice cube trays in the rooms with kitchenette.

no basin outside the washroom and no kitchen platform in room 1.

room was upgraded from a small room for two to a suite with a small kitchen

my grand kids loved the pool and spa

breakfast had a great selection and was glad to have the pool and hot tub open again

i wish i had a longer stay to be able to use the pool

nice room with whirlpool

employees here are great. pool wasn't freezing. very nice hotel

dirty laundry in hall. staff not professional or friendly.

large room, comfortable beds, refrigerator, laundry facilities available, great shower.

additude of employees great room lots of parking chooses i had a semi truck ,just the

plastic cups in room for water, no ice bucket, no laundry bag and room was freezing upon arrival

my stay at the wydham garden, the staff were awesome, from the front desk, housekeeping and the bar staff, everyone i came across throughout my stay

pool open until midnight which was nice for my daughter who waited all day to go swimming

the spa was amazing.

got couples massages downstairs at the spa both times and it's always amazing

plenty of onsite parking and close to restaurants and

i had problems connecting to the wifi.

wifi was hard to connect the first time.

the wifi was the only issue

remember when i researched it included wifi which it did and breakfast which was not , so 2 people 4 days stay at 15 a head cost us an

wifi and noise.

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

breakfast area was a bit crowded

we had to go downstairs and use the bathroom by the gym throughout our entire visit

the pool was nice. the high ceiling in our room made the room feel big.

friendliness, options of fitness center, breakfast was amazing and so was the pool!!!

was accomodating in getting my room close to my kids' room

the conveinence of the kitchen

dishwasher had few kitchen wears unwashed

the kitchen was great and fully stocked with cookware.

i loved having a two bedroom suite and a kitchen area

loved the kitchen, dining, and living area

pool was slightly cooler than i would like.

early check in, clean, breakfast

staff was excellent, especially the breakfast staff

early check in, clean, breakfast

good location. clean. nice pool.

amenities - pool, gym, were good. location was great, staff was cordial and helpful.

had called the hotel to get shuttle bus lined up early in the morning i think the guy name was jim he told me numerous of times

pool and jacuzzi area was nice

shuttle schedule somewhat disorganized

rooms comfort and breakfast

there were extra blankets in the room for cold nights, and wish the pool looked a little

nice rooms and staff. pool and hot tub. free parking

key worked for room but not for pool or outdoor patio reentrance

pool not available.

the hot tub and indoor pool was a great way to start and end the day.

friendly staff, offered to let us have a late check out since we would be getting in late, clean rooms

the owner was most gracious about late check out

breakfast was an absolute delight and he even packaged up their famous pastries for me to take to

breakfast was included and had fresh fruit, a muffin, coffee, juice and an egg dish

breakfast consisted of fresh fruit , cheese egg dish, , blueberry muffin-excellent tasting

the breakfast was amazing which included fresh fruit, egg frittata, and coffee cake

the breakfast was delicious

great breakfast

the facility was good. gym was great.

pool was open and super clean

pile of loose laundry and bagged garbage outside the room just down the hall was there from the time we arrived

great breakfast selection but mixed cut fruit wasn?t very fresh.

vert comfortable bed, good wifi. excellent staff. free parking

wifi was down during my entire stay, no tissues or water bottles in the room, the hallway smelled

wifi -weak signal

too many young kids

amenities of gym,pool and hot tub made it very

staff was very friendly and did their best to accommodate early check in for me which i do

the size of the pool was very small.

pool has no ventilation very stuffy hard to breathe

best pool me & my family ever got in great water temp very comfortable beds .

breakfast was very nice

not many breakfast options for those with food allergies.

the wifi was terrible. it is so basic to get this up and running properly for your guests.

wifi speeds not guaranteed even in premium. that's the only setback.

cannot connect wifi with my cellphone in the room. laptop works fine.

wifi, location close to shopping and restaurants

rooms are small and wifi is very bad

was spacious, clean, friendly, private, great kitchenette even though e didn’t need it, conveniently located and helpful

the staff really nice and professional,i love the kitchen

access to a gym, laundry room and towels when needed.

he looked like he had just come from the gym and seemed totally clueless about basic procedures

the kitchen facilities

are very disrespectful they take ppl money known of they spa pool work and yu can get yo money back it’s hoes in the

a cold spa

everything. the spa mainly

good location for our needs love the spa tube

the spa tub and updated rooms

excellent amenities like the laundry room and 24/7 front desk assistance

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

a great breakfast and the host friendly manner that started the day off right.

the communication, the room and the breakfast

the early check in time at 13:00 was very nice for me as i arrived in the morning on the train from

the breakfast, cooked by the owner, was the best i had on my entire 3 week trip

the included breakfast and coffee in the morning was very appreciated and good

very quiet too, and the guest laundry was a great unexpected amenity

pool was not inviting, lights were off which i am fine with just a bit about how they get turned

breakfast was fresh and good and the staff was very helpful and friendly

wonderful breakfast area

was no hot chocolate available for 24 hours for the kids,the pool was cold,the room was freezing cold when we came inside,the heating fan was very loud

i did have to pay a pet fee but it was worth it

well maintained, good staff, nourishing breakfast

with the heat all the way up the dining room & kitchen area stayed cold

comfortable king bed, well kept and nice kitchen. but stove too small

great complimentary hot breakfast

the hot tub was not working... the key to the pool area wasn't working...

breakfast was ok.

really liked the fitness center and pool

nice pool and workout room

very clean, friendly staff, good variety for breakfast

room very dingy- no drawers in nightstands just empty spaces where drawers should be, only 2 towels and wash cloths, someone left coffee in the microwave

spa tub didn’t work you plugged it out the power flickered so we couldn’t use it

bed & spa tub the front desk staff was friendly and the room was clean and quiet, the spa tub was

a nice variety available for continental breakfast

was clean and comfortable and the breakfast was great

get to stores and close enough to attractions 20 minutes from niagara falls they do offer a small breakfast nothing to get up early for so just sleep in and enjoy the

clean and decent breakfast

breakfast was good as we paid the price

that was an event with bbq and pool and the pool was really crowded

bbqs, pool, gym, washing machines, full fridge, dishwasher, and more

pool was crowded by unsupervised children who were throwing footballs and running around

i like the cleaner and the breakfast

staff was friendly and accommodating (late check out)

modern room, gym, all day coffee, laundry (high priced though), dog welcome (surcharge

it was clean and no breakfast just muffins, it was very comfortable

went to do laundry and washer wouldn't fill with enough water to wash clothes and front desk said someone had

pool was clean and nice

was a loud group with kids and they was really loud and a little uncontrollable i had three room i have stayed 4 other

i liked the in room kitchen appliances.

would have liked the kitchen supplies in room but i understood that they could have been requested

the laundry worked

nice small kitchen and laundry

loved the kitchen in their. the full fridge is awesome. very clean room and friendly ppl

pool and breakfast, very nice staff.

decorated, very clean, plentiful breakfast, staff very pleasant and helpful, great

noisy people & kids

the room was real small & so was the fitness room

the eggs at breakfast

website failed to mention that the pool/fitness area are still closed

place was super clean , the room is very large , the pool is super nice, the stuff is very nice

the parking lot was clean and big along with the fitness room

grandchildren were utterly taken by the staff and the very clean pool

com website stated that the facility's pool and fitness center were open, which we prepared for

hopefully the fitness room will get a boost by the time i return next summer

staff was friendly the room was spacious and nice my kids loved the pool and hot tub and the breakfast was

warm breakfast was wonderful and served in a covid 19 safe way

time at hotel it was wonderful, staff was perfect breakfast amazing, loved the pool and hot tub

is the 3rd time inhave stayed at this hotel and everytime the pool water is freezing and you can not swim

everything was in the kitchen if we needed to prepare food

the breakfast was good

two-bedroom accommodation, friendly staff, nice breakfast and light dinner (unexpected), gym and pool, and free parking on site

externally clean! loved whirl pool.

like the fact that the laundry was complimentary and there was a hot breakfast every day

the bed was very comfortable and the spa tub in the kennedy suite was nice.

the case then they need to put more than two bath towels in the room—especially given the spa tub

just amazing beds were soft and comfortable tv was huge also the bathroom and shower was like a spa perfect air conditioner was at the right temp the room is set up with coffee fridge there is a

room & spa bath

clothes were black they basically stole 100 dollars from me not to mention the room advertised a spa bath there was none

a shuttle is provided by the hotel that will take you to and pick you up later from anywhere in the

the kitchen staff was very friendly and even served us when the kitchen was closing in minutes

kitchen lacked utensils, towels, porcelain cups

only thing was the bar wasn't open, but it was very nice that they had beverages available in the lobby

wish the kitchen was open

atmosphere, the interesting history, the extremely comfortable bed and of course those delicious breakfast scones

kitchen and living space

nice location, friendly staff, nice pool.

we also enjoyed having a swim in the pool

got back at 1030pm and found the bar dark and the lights out

nice hotel, good breakfast, and awesome staff.

location and that they had a laundry room and parking, close to restaurants.

the bed was comfortable, the linen clean, plenty of hot water and the laundry worked well

allowed an early check in after a long haul flight

had an old laundry smell

convenient customer laundry, paid by credit card

gym could improve its offer but still it was decent

kids loved the bird in the lobby

nice gym was an unexpected bonus

no written info about staying there, gym room, breakfast times, etc.

all you herd was doors slamming and kids running upstairs all night

no toiletries and breakfast.

didn't eat the breakfast

got the breakfast included option and it was weird how they tell you not to get more than 10 dollars of

that the pool wasn't open

no breakfast

+ polite staff, spacious room + adequate gym facility - no swimming pool - slightly aged room

every employee was so friendly the breakfast was great

the staff were awesome and very helpful… sine the first day, mario impress us with his help for early check in knowing my sickness, all the need for my sons always been respond quickly… the

staff didn’t explain this very well, we arrived 3 hours early because of expected weather and before even being able to ask about early check in they were

nice suite... very well equipped 24 hour gym was also greatly appreciated

the lounge and bar on the ground floor are really lovely - perfect for a game of pool or cards or a drink before

your first drink is on the house and the bar is grand and welcoming

happy hour and breakfast were great. their driver ian was great.

breakfast was so delicious served beautifully at the table

+ free parking +complimentary chauffeur service + first drink of each night included, friendly bartender + free breakfast, and one of the best tasting hotel breakfasts i've ever had

no wifi

confusing tv and wifi and light switches. and the phone in my room didn t work.

clean, easy to connect wifi

staff, location and wifi

wifi was not working

kids loved the pool

the pool water was even a perfect tempature

gym and cleanliness

pool looked nothing like the pictures

the pool was nice for our kiddo

rooms, bed, bathrooms all very nice - mt kids of course loved that everything was on wifi

parking is tough i do not like valet parking my vehicle but they worked with us and let us park our

highlights were the amazing shower and outdoor spa pool.

i thought $7.50 for an amstel light beer was too pricey for a bottled beer at the bar .

shower, spa bath, lounge area in addition to the bedroom

hotel is so enormous that the wifi signal is very weak nearly everywhere and slow in the internet speed

wifi was horrible and the price i was quoted from booking

you like wifi, don t accept room 213 - while there isn t any

calls were not forwarded to the room), the same goes for maintenance; also last but not least the wifi in our second room sucked so bad we had to get an extra data add-on for our phones

the wifi in the hotel is poor but the coffee shop in the lobby has great wifi

shower head , location. gym, pet policy

comfortable clean room, and had great bar food and drinks in the lounge.

the hotel is spotless clean staff very friendly and helpful hotel bar and staff excellent

great location, nice big room, nice bar and resto.

very comfortable bed, nice size room, great gym,

wifi didn't work the whole time i was there

bed was to cold and bed was hard the view sucked had to pay for wifi and coffee

first off, charging a fee for premium wifi is unheard of in this day and age

the free wifi was much appreciated

trouble with wifi rooms not cleaned until late afternoon and on day not at all

included wifi was convenient

is spacious, it is more like a one bed room apartment, very comfortable for family, wifi is very good

i appreciated free wifi, a nice fitness club, with hot tub and pool, and a decent free breakfast

wifi didn't work on any of my devices, hotel staff was no help and just passed me on to a customer

they were available to be used in the bar between 5-7 if i recall correctly but it was a nice surprise everyone was really nice, great

ii especially like the small pool and modest gym facilities

i would highly recommend putting grab bars in the shower

and the pool was warm compared to others

the hotel pool and spa were a big hit with the kids and adults!

the bar was closed but the hotel clerk stated that the staff called in

manager was ruled the accommodation were poor and expensive the smell was bad not able to assess wifi room too

it has cable tv, wifi and small fridge for your drinks

decent wifi and clean room

couldn t get on wifi

-wifi worked well

got all that, plus a great complimentary breakfast when we checked out

the breakfast is what i normally have

breakfast area was tight at times but it was the holiday times but it wasn't crowded to the point

the breakfast is good too

breakfast was good as usual. covid spoiled the choices super 8 was allowed to serve.

the breakfast was cold and undercooked. on a happy note the coffee was hot and fresh.

plus a great breakfast

pool was very relaxing

the pool was perfect

nothing. maybe more breakfast options, yea i’m reaching

bathroom was my favorite so clean and the pool was so perfect

two sets of towels and didn’t replenish the breakfast

i could hear the laundry machines running past 11 pm. not cool.

needed to do laundry and the dryer didn't work

breakfast was ok - eggs were dry, and there was a place for a protein with it but nothing else

the availability of laundry machine easy parking

family had everything that we needed for breakfast, fresh waffles, eggs, sausages , yogurt and fruits

clean rooms and everything was available. the breakfast was good

large clean breakfast free coffee

breakfast was decent with choices - not just a bran muffin.

it had a library, gym, and pool

we were a little upset that the pool was closed

basic gym

breakfast was banging

pool, hot breakfast, suite room, able to secure a roll away bed for additional child

staff great. lovely place to have breakfast, spotless, comfortable. kelly excelled at her job.

free breakfast the best part

breakfast was excellent. facility was very clean.

room was really clean the bed was so comfortable breakfast kind of poor but still good

the fact they took the virus seriously and allowed no congregating, breakfast though limited was available and you had to take to your room

frig which is opposite to what he has listed online where he states that every room comes with a kitchenette

kitchen cabinet needs repairs

were surprised that the room came with a kitchen including a stove,fridge, kitchen sink, table and cabinets