although we didn't use it, the kitchenette was very nice and well-equipped

ice machine or ice cube trays in the rooms with kitchenette.

no basin outside the washroom and no kitchen platform in room 1.

quiet there was a small kitchen and safe parking.

room was upgraded from a small room for two to a suite with a small kitchen

friendly staff, offered to let us have a late check out since we would be getting in late, clean rooms

the owner was most gracious about late check out

everything was great from the room to our breakfast

the breakfast was amazing which included fresh fruit, egg frittata, and coffee cake

breakfast was an absolute delight and he even packaged up their famous pastries for me to take to

i slept so soundly i almost missed breakfast

breakfast consisted of fresh fruit , cheese egg dish, , blueberry muffin-excellent tasting

they have free breakfast every morning & offer many amenities including a mini store in the hotel for forgotten

t clean dirty laundry still in the room and the bathroom was not cleaned

a little moody at the breakfast area.

basketball court; healthy breakfast ( turkey sausage); yogurt; almond milk; kitchenette

room size, friendly helpful staff, great breakfast

plus the free breakfast was much better than i expected

excellent value for the price, plus free breakfast

facility, comfy bed, window seater, clean room, nice toilettri, good breakfast choices, friendly overnight

i really enjoyed the breakfast that was offered

breakfast, room, and gym were perfect for us!

the complimentary breakfast had more options than most hotels, and there was plenty of free parking

wonderful breakfast every day and we had fun using the indoor pool and the pool table and football table in

the breakfast and snack area is good

anchor bar just around the corner was good to eat

free shuttle to airport. good breakfast

the pool was quite cold and the doors to the outside near the pool were open letting additional cold

huge room, very clean, wonderful breakfast setup

excellent staff. breakfast was awesome.

furnishings are polished, carpeting kept clean and fresh, access to toiletries, ice, laundry, microwave and fridge was right at my fingertips

enjoyed the fitness center and pool but it was quite cold

was clean and under normal (not covid) circumstances there would have been great amenities - pool gym, games area, etc

the lobby offers a variety of entertainment options, along with a gym and a generous sized pool

pool was clean and warm

location, kitchen features, spacious suite morning check-out staff were very personal

close to the airport, free shuttle

only wifi speed is slow

the wifi was fast

wifi is fast also - good value

the wifi was terrible and we were rarely able to connect so i had to use my data.

wifi service in room was very poor. other than that great hotel.

less being offered in the breakfast bar than previous stays

free breakfast

but there was coffee in the lobby and the breakfast was good

free parking (though it didn't say so when booked), easily accessed, close to the airport (free shuttle); room was basic and convenient ; very early breakfast

breakfast was good had a great variety

the wifi in the room was worse than no wifi

wifi didn't work and when i asked a manager about it he looked at his phone and said,

it was a just a little difficult to get the free wifi.

had

our first day at the hotel, the wifi connection did not work anywhere

pool/exercise/sauna open late

nice hot tub beside the gym

morning breakfast from 4:30am-10am is great

nice staff! they made extra effort to find me a room for an early check in

comfortable beds. gym open 24 hours

our only complaint is that in our room in the 240s section there was almost no wifi

wifi was good

2) wifi did not work

wifi sucked

no elevator and the wifi kept cutting out.

clean, staff very nice, free airport shuttle, hot breakfast included, indoor pool and gym, big room with fridge, micro and coffee machine

friendly and helpfyl staff. comfortable bed. indoor pool. close to everything. good parking.

breakfast, location, comfortable beds

close to the airport! good breakfast options! room was clean and comfortable!

a tiny gym but with good equipment so able to get some exercise

very quiet at night, friendly/polite staff, good variety for breakfast, nice pool area for kids

free l2 ev charging available on-site

pool was nice

hotel was a fine choice because of its proximity to the buffalo airport and its airport shuttle

the staff was amazing and the shuttle to the mall and restaurants was a great touch

does not have shuttle

the pool and the gym. spare bed in the room.

mary was able to deal with my confusion over travel changes and the night crew had a shuttle waiting when i walked out of the airport at 1:45 am

the pool and the gym. spare bed in the room.

had the king suite which works out perfect when you have 2 small kids; you are able to put them to bed and still have the separation and the room is large enough

appreciate a place that includes free parking, free wifi, free coffee, and free breakfast

wifi

insecure wifi

wifi was not good.

could have had a few more options for breakfast, for example there were no eggs.

ok to spend a night and to wash your clothes there (laundry room)

i left before breakfast. i like the gym. i also like the long mirror

close to airport and quick shuttle service

elevator and if you have kids and extra luggage and get second floor be prepared to walk and drag your luggage

my kids said the breakfast was okay. the bed was comfortable and the room was clean.

billiard and gym

enjoyed the fitness center and bar area

excellent room and service. i loved the open bar and pool.

excellent room and service. i loved the open bar and pool.

staff were willing late at night to pick us up with their free airport shuttle, then took us back to the airport at 5:30 in am

the pool and service

late check out was very helpful

everything was clean n kids loved the pool... most staff was very friendly n kind.

candy bar regular size was $3

next to the airport w shuttle service

the breakfast was incredible

nice room with whirlpool

the hot tub and pool combination

breakfast had a great selection and was glad to have the pool and hot tub open again

the pool was a perfect temperature, and the hot tub was so relaxing after a long day of walking the

the breakfast was just fantastic!!! it was very healthy. i didn't feel weighed down.

staff and shuttle drivers were absolutely amazing

the food differs daily the shuttle bus the kitchen is well kept our room was neat front desk team were very

the breakfast was excellent the shuttle service was very good the staff were very helpful and courteous and they were very

breakfast and friendly staff

beds were comfy, late check out. good breakfast. friendly front desk staff.

great experience with two small kids

friendly staff, great pool and good gym! beds were comfy and linens great.

of the ladies working the breakfast area was kind of grumpy although she did not chirp on anyone from our family

so nice, crib and extra pillow brought immediately, took us to dinner in their shuttle, took us to the airport at 4 am, and accommodated our every need

provision for room with kitchen

first night there a kitchen cupboard fell off, i told the front desk but they did nothing but left it on the floor

is a well equipped kitchen in the room, but all the plates, cutlery, cups, etc

pool was out of order. hotel could be cleaner. better signage needed.

pool was closed. and the room could have been cleaner

room service for a pot of coffee was told not enough coffee pots to

heated pool was cold

my family loved the pool

we had to come back for the comfiest beds, nicest bathroom layout and convenience of the hooked bar and restaurant

parking garage is also convenient

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

plastic cups in room for water, no ice bucket, no laundry bag and room was freezing upon arrival

large room, comfortable beds, refrigerator, laundry facilities available, great shower.

dirty laundry in hall. staff not professional or friendly.

additude of employees great room lots of parking chooses i had a semi truck ,just the

the kids and i enjoyed the spa pool and swimming pool

the hot tub and indoor pool was a great way to start and end the day.

key worked for room but not for pool or outdoor patio reentrance

pool and how clean the place was.

pool not available.

the wifi isn't that good but wifi even at home is poor, but definitely would come back to hotel and

the wifi was the only issue

wifi signal was weak

wifi was hard to connect the first time.

fix the wifi

the kids enjoyed the pool as we had it all to our selves

pool wasnt heated

they put a wall clock in the pool area so one can see the time while they are swimming with their kids

very clean, very comfortable, good breakfast, nice staff, no issues.

the kids loved the pool

i also love the breakfast in the mornings

everything is good and we like the maid service doing it 2 times a day. breakfast was good.

i liked that laundry was available if needed there was an ice machine on my floor instead of having to go to the

the college kids came in it was very loud and rowdy and unruly and uncalled for it they were banging on the

hotel had the 4 things i wanted: free wifi, free parking, pool, and free breakfast

vert comfortable bed, good wifi. excellent staff. free parking

wifi was down during my entire stay, no tissues or water bottles in the room, the hallway smelled

wifi -weak signal

appreciated having the laundry room as i had a long stay

kids in the pool without adult supervision.

the wifi was terrible. it is so basic to get this up and running properly for your guests.

everything, no wifi no service!

wifi speeds not guaranteed even in premium. that's the only setback.

cannot connect wifi with my cellphone in the room. laptop works fine.

rooms are small and wifi is very bad

staff was very friendly and did their best to accommodate early check in for me which i do

should be more clarity concerning the non-shuttle service from the airport

close to the airport. very nice, clean and comfortable, good breakfast, good service

bed comfy, pool and gym both good and clean

cleanliness and breakfast

a shuttle to the uhaul location that was less than 2 miles away the next morning, but the shuttle was

the kitchen facilities

location was excellent, free use of laundry was a plus.

the room was a queen one bedroom suite with kitchen

suite with complete kitchenette, which allowed us to cook in our room

free laundry, tuesday free dinner! on sure gym

love the residence inn, although of course the covid restrictions severely restrict the breakfast (i miss those waffles

breakfast was really good

the kitchen was great and fully stocked with cookware.

a large group of kids came in driving us out pretty quick as the pool is not very big for a lot of rowdy people

breakfast selection was excellent, beds comfy, rooms clean, grounds very well kept, staff very

good location. clean. nice pool.

the pool and the breakfast served in the morning

breakfast was very good! we were especially fascinated by the pancake machine! ud83eudd70♥️

breakfast, please get a waffle maker.

pillows, pool, breakfast

the breakfast was amazing

the gym was a bit basic but useable.

breakfast was excellent, the staff were super friendly and helpful, best customer service i've had

gym and pool looked nice, though didn't use

leaving the pool area should be considerate and dry off properly so as not to leave puddles all the way inside

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

excellent amenities like the laundry room and 24/7 front desk assistance

while the laundry was free, only one dryer out of six was working

close to niagara falls,kitchenette, happy hour, laundry room, gym

gym was a little limited and the tv didn't work on the bike, but overall the gym was functional

delicious breakfast and nice location to ub. very kind receptionists.

room well stocked kitchenette comfortable bed excellent breakfast bar we got everything we needed in a hotel for a

longer hours for breakfast more air circulation on hallway

the pool and hot tub were closed (the hot tub was practically black) - this wasn’t noted on any 3rd

loved the idea the fitness room was open 24/hr

very clean, friendly staff, good variety for breakfast

was great and awesum, customer service, pool, gym, breakfast

gym is 24hours but pool is not.

morning i had to wait for breakfast to be done,they said 6:30 am but always was 10-15 min

customer service, clean facility, workout room was clean smelling and not a gym locker room

plus a great breakfast

that we had to ask to be let into pool and then could not get out the lock wasn’t working

i loved the spa tub.

the spa was the great part

a cold spa

good location for our needs love the spa tube

the spa tub and updated rooms

room very dingy- no drawers in nightstands just empty spaces where drawers should be, only 2 towels and wash cloths, someone left coffee in the microwave

spa tub didn’t work you plugged it out the power flickered so we couldn’t use it

bed & spa tub the front desk staff was friendly and the room was clean and quiet, the spa tub was

the gym and pool

i ended up taking stair to get to room later that evening after using gym and found out someone had been smoking in the

location,breakfast and pool

was a loud group with kids and they was really loud and a little uncontrollable i had three room i have stayed 4 other

on a weekend where there was a big bus of people staying for something so the lobby and swimming pool were packed

very small breakfast option but the price of the room made up for that

the room was comfortable and clean. they gave us an early check in.

they also offer free continental breakfast and free parking which was a plus point for me

continental breakfast was provided

was clean and comfortable and the breakfast was great

the room was clean and the size with the kitchen was just the right fit for us

really wish the kitchen had anything in it to cook or eat off of or with

loved the kitchen in their. the full fridge is awesome. very clean room and friendly ppl

another plus was the onsite laundry

staff was wonderful, elevator , laundry, pet friendly,kitchenette

the kids enjoyed the pool so much

decorated, very clean, plentiful breakfast, staff very pleasant and helpful, great

pool and hot tub were not crowded, clear, sparkling and warm

fitness center perfect and the breakfast was not fancy but many varied and tasty

kids running around late at night

good breakfast

nice gym room and pool

staff was friendly. breakfast was good. pool was nice. a big room with kitchen. great location.

staff is great! pet friendly. breakfast ud83dudc4dud83cudffd

good gym, pool and washing facilities available

very clean, good location, the hotel is pretty new and well maintained. excellent breakfast

in the breakfast is the best

great staff, nice pool area and good hot breakfast

grandchildren were utterly taken by the staff and the very clean pool

great staff, nice pool area and good hot breakfast

the communication, the room and the breakfast

the breakfast option was very good. this was very convenient.

a great breakfast and the host friendly manner that started the day off right.

the early check in time at 13:00 was very nice for me as i arrived in the morning on the train from

breakfast was tasty and nice to be able to go on to our next adventure without having to find a

we were all adults over 50

was standard but decent good size room crib availability late check out proximity to highways laundry

hotel, great location, excellent service and free breakfast

the room was clean, the bed was comfortable, and breakfast was always ready on time and well stocked

there were a ton of kids creating havoc in the pool area and making noise in the hall by our room after 10pm

hair all around pool ..: yuck. lack of towels

the hotel facilities were clean, very nice, the breakfast area was clean

breakfast was simple but had some good variety

breakfast was excellent. facility was very clean.

free breakfast the best part

the case then they need to put more than two bath towels in the room—especially given the spa tub

room & spa bath

the spa tub is just a huge bathtub

just amazing beds were soft and comfortable tv was huge also the bathroom and shower was like a spa perfect air conditioner was at the right temp the room is set up with coffee fridge there is a

clothes were black they basically stole 100 dollars from me not to mention the room advertised a spa bath there was none

liked the room and the breakfast

pool was closed, and there wasn't a lot of breakfast choices and it kept running out so we had to

friendly helpful staff, good breakfast choices, fantastic shower, reasonable price

pool wasn't too warm and a bit cloudy but the hot tub was hot and clean

pool & hot tub were lovely. breakfast was also nice.

staff, they were able to accommodate my early check in

pool was closed

staff was great, the room was clean and the pool was awesome for the kids.

all the kids eventually were coughing and our eyes were irritated

was such a great stay my only suggestion for kitchen improvement would be to have a dedicated hot water thermos for tea so it doesn't taste like

couldn t get on wifi

it has cable tv, wifi and small fridge for your drinks

manager was ruled the accommodation were poor and expensive the smell was bad not able to assess wifi room too

-wifi worked well

decent wifi and clean room

wish the kitchen was open

breakfast was just passable

also the people that work in the kitchen

i also appreciated that they had laundry facility

wife is coeliac and the kitchen staff went out of their way to make sure she had really good gluten free food

atmosphere, the interesting history, the extremely comfortable bed and of course those delicious breakfast scones

breakfast was good as usual. covid spoiled the choices super 8 was allowed to serve.

got all that, plus a great complimentary breakfast when we checked out

the breakfast

in addition a breakfast that’s acceptable

the railroad tracks are a pain. breakfast could be better. trains are annoying at night.

the room and the breakfast are great!!! totally worth of the money!!!

continental breakfast was adequate and nutritional

breakfast was great--more than i thought it would be

great location, reasonable rates and a grab an go breakfast.

the breakfast area was clean, well stocked and comfortable

told bar opened at 5pm if bartender shows up never did

large kitchen space, good size bathroom & shower

we spent most of our time at the pool - which was very nice as well

got back at 1030pm and found the bar dark and the lights out

continental breakfast was well varied and fresh

hallway smelled like smoke and laundry

the laundry room was perfect for travelers

modern and clean laundry (credit card)

location and that they had a laundry room and parking, close to restaurants.

staff was friendly, the location was good and the free parking is an excellent amenity as is the early check in time

the bed was comfortable, breakfast was very good, the shower was above average, and staff was friendly

gym could improve its offer but still it was decent

there needs to be accomadations for early check in.

breakfast was awesome! comfortable, clean, friendly staff, great walkable area.

the gym had an unpleasant odor.

whirlpool tub wasnt used but would be ideal for parents once kids go to bed

value , and the room was huge and had exactly what we wanted for anniversary(ie a fireplace and spa tub) and ac which came in handy since it was warmer then expected

sure if the pool had heating

pool was right outside room and everyone was enjoying it

loved how high the ceilings were in our room and the nice spa tub to relax in

didn't like where i stayed at the hotel, and i had to go to another place to go to a bar and to eat there, because they couldn't accommodate me

i was not able to use the pool

one tiny bar of soap to wash our hands and no face clothes

not have breakfast

fabulous rooftop bar and staff were super friendly

+ free parking +complimentary chauffeur service + first drink of each night included, friendly bartender + free breakfast, and one of the best tasting hotel breakfasts i've ever had

happy hour and breakfast were great. their driver ian was great.

breakfast was amazing and we enjoyed sitting on the outdoor patio

breakfast was great

perfect location, kind staff, yummy breakfast and evening cocktails!

+ polite staff, spacious room + adequate gym facility - no swimming pool - slightly aged room

breakfast was great with a lot of choices

glady helped us with an early check in. knew the area, friendly staff

distance to several food options, free on street parking from 5:00 pm - 8:00:am, very good breakfast options

we appreciated that the self laundry

wifi was horrible and valet was slow and ridiculous you have to pay$25 a day for parking when you

confusing tv and wifi and light switches. and the phone in my room didn t work.

clean, easy to connect wifi

wifi was so slow and broke down frequently

staff, location and wifi

comfortable clean room, and had great bar food and drinks in the lounge.

the hotel is spotless clean staff very friendly and helpful hotel bar and staff excellent

shower head , location. gym, pet policy

very friendly staff and the bar down stairs had amazing drinks and appetizers

very comfortable bed, nice size room, great gym,

rooms, bed, bathrooms all very nice - mt kids of course loved that everything was on wifi

spa was admittedly a little bit of a let down

the bathroom and bedroom are both classy. the outdoor hot pool was fun.

was a shame that the spa and gym closed at 6pm, so we weren t able to take advantage of these

highlights were the amazing shower and outdoor spa pool.

they did give us a drink brochure to go to the bar to wait until our room was completed

the bar prices were a little high....

early check in

was traveling with my family 2 adults and 2 kids

should have a bar that stay open till midnight on weekends

the free wifi was much appreciated

trouble with wifi rooms not cleaned until late afternoon and on day not at all

first off, charging a fee for premium wifi is unheard of in this day and age

wifi didn't work the whole time i was there

bed was to cold and bed was hard the view sucked had to pay for wifi and coffee

wifi was horrible and the price i was quoted from booking

the wifi in the hotel is poor but the coffee shop in the lobby has great wifi

hotel is so enormous that the wifi signal is very weak nearly everywhere and slow in the internet speed

historic hotel in pleasant downtown location. very large room. wifi worked. comfortable.

there was no wifi signal at the room and we complained two times, but no solution was provided

wifi didn't work on any of my devices, hotel staff was no help and just passed me on to a customer

is spacious, it is more like a one bed room apartment, very comfortable for family, wifi is very good

included wifi was convenient

i appreciated free wifi, a nice fitness club, with hot tub and pool, and a decent free breakfast

to bad we were in the middle of a pandemic it would of bean nice if we had aces to to the pool and the gym it would if bean perfect

i would highly recommend putting grab bars in the shower

the bar smelt like old fryer oil

and pillows were very comfortable, nice tv and lots of channels, eveything i needed in a room, pool and hot tub were very nice

the pool/spa area was even better than we had pictured and fortunately we had it all to ourselves

beautiful decor. amazingly comfortable bed. great pool/spa area. excellent location.

the breakfast was great, and the pool was wonderful along with the gym

pool, hot breakfast, suite room, able to secure a roll away bed for additional child

heated pool would have been perfect. the room was very warm though and nice size pool

breakfast was hot and included in price

breakfast was banging

good gym equipment

breakfast was really good laundry facility was also

the breakfast was really good

the pool was nasty

i could hear the laundry machines running past 11 pm. not cool.