clean rooms and everything was available. the breakfast was good

then getting home near midnight and having to immediately do laundry and shower + wash our hair

free breakfast was terrific

there was a laundry on site for guests to use but again we did not use this facility

i was extremely happy that they included a free breakfast

also the hotel lobby bar should be open more

the pool and the hot tub were fantastic! the bed was so comfy!

ii especially like the small pool and modest gym facilities

beautiful decor. amazingly comfortable bed. great pool/spa area. excellent location.

and pillows were very comfortable, nice tv and lots of channels, eveything i needed in a room, pool and hot tub were very nice

is spacious, it is more like a one bed room apartment, very comfortable for family, wifi is very good

wifi didn't work on any of my devices, hotel staff was no help and just passed me on to a customer

i appreciated free wifi, a nice fitness club, with hot tub and pool, and a decent free breakfast

included wifi was convenient

filthy sheets in the pull-out sofa bed; hair, odor, stains laundry was filthy- detergent stains as well as black spots all over the washer no open pool

bed was to cold and bed was hard the view sucked had to pay for wifi and coffee

the free wifi was much appreciated

first off, charging a fee for premium wifi is unheard of in this day and age

trouble with wifi rooms not cleaned until late afternoon and on day not at all

wifi didn't work the whole time i was there

great location, nice big room, nice bar and resto.

excellent, nice staff, great room, nice bar and resto.

the hotel is spotless clean staff very friendly and helpful hotel bar and staff excellent

the front desk was helpful and the bar was comfortable with nice specialty drinks

bed like a cloud. gym was insane.

rooms, bed, bathrooms all very nice - mt kids of course loved that everything was on wifi

the spa is also a great option

we liked the option of the classy bar

the bar area and room super cool

i thought $7.50 for an amstel light beer was too pricey for a bottled beer at the bar .

slow wifi

clean, easy to connect wifi

wifi was not working

staff, location and wifi

wifi was horrible and valet was slow and ridiculous you have to pay$25 a day for parking when you

they did give us a drink brochure to go to the bar to wait until our room was completed

my husband and i gave the kids the two double beds and we had all intentions of staying on the sofa bed before we even got

love the restaurant on the 2nd floor & gym/pool is below ground level, felt very safe

the pool could of been cleaner and warmer.

kids enjoyed pool

you like wifi, don t accept room 213 - while there isn t any

wifi is really really bad. literally unusable.

hotel is so enormous that the wifi signal is very weak nearly everywhere and slow in the internet speed

wifi was horrible and the price i was quoted from booking

bad wifi internet, mattress too soft, old fashioned hotel.

your first drink is on the house and the bar is grand and welcoming

+complimentary chauffeur service + first drink of each night included, friendly bartender + free breakfast, and one of the best tasting hotel breakfasts i've ever had

are all fantastic, the breakfast was the best i've ever had at a hotel, the fire room and front bar are beautiful, loved the complimentary drinks

the breakfast was delicious

+ free parking +complimentary chauffeur service + first drink of each night included, friendly bartender + free breakfast, and one of the best tasting hotel breakfasts i've ever had

staff didn’t explain this very well, we arrived 3 hours early because of expected weather and before even being able to ask about early check in they were

the staff were awesome and very helpful… sine the first day, mario impress us with his help for early check in knowing my sickness, all the need for my sons always been respond quickly… the

loved the healthy choices for breakfast

+ polite staff, spacious room + adequate gym facility - no swimming pool - slightly aged room

glady helped us with an early check in. knew the area, friendly staff

one tiny bar of soap to wash our hands and no face clothes

the bar is great

it was cool. hard to get towels and bar soap when we needed them.

the price and i couldn't utilize the pool

the pool area wasn’t kept up very well

the gym had an unpleasant odor.

my kids also loved that there was a bird there

the breakfast was amazing it was hand cooked and everything was fresh

kitchen staff helped us to get the special egg for my kids other than what they served

and a huge group of kids from a hockey league were running the halls , screaming

big room, aircon, laundry facilities, comfy bed

convenient customer laundry, paid by credit card

it was clean, room was spacious. hotel had a laundry room and it was easy to use.

hallway smelled like smoke and laundry

allowed an early check in after a long haul flight

large kitchen space, good size bathroom & shower

we also enjoyed having a swim in the pool

breakfast was wonderful and there was a fun variety along with very good staples -oatmeal bar and waffles

we spent most of our time at the pool - which was very nice as well

walking from pool to your room - i wish i had packed slippers instead of putting my boots back on

atmosphere, the interesting history, the extremely comfortable bed and of course those delicious breakfast scones

location,shuttle service,valet parking

it was exactly what we needed and getting breakfast was an unexpected bonus.

only thing was the bar wasn't open, but it was very nice that they had beverages available in the lobby

kitchen lacked utensils, towels, porcelain cups

the shuttle drivers were also great and very helpful

have staff had a continental breakfast had a microwave in your own room were able to use the spa cuz u claim you have one but didn't see one there just an old style

the spa tub is just a huge bathtub

clothes were black they basically stole 100 dollars from me not to mention the room advertised a spa bath there was none

room & spa bath

just amazing beds were soft and comfortable tv was huge also the bathroom and shower was like a spa perfect air conditioner was at the right temp the room is set up with coffee fridge there is a

breakfast needs a bit more hot options. the rates could go lower to attract more people.

food was not so good the room was clean bed was okay . need heavy dumbbells in gym.

the pool could of been clean there was ants in it

breakfast was ok - eggs were dry, and there was a place for a protein with it but nothing else

two sets of towels and didn’t replenish the breakfast

good parking for truck and trailer

breakfast items

breakfast area was tight at times but it was the holiday times but it wasn't crowded to the point

the breakfast

the railroad tracks are a pain. breakfast could be better. trains are annoying at night.

the breakfast was modest but better than nothing.

decent wifi and clean room

it has cable tv, wifi and small fridge for your drinks

manager was ruled the accommodation were poor and expensive the smell was bad not able to assess wifi room too

-wifi worked well

couldn t get on wifi

the breakfast options looked good

breakfast was freshly prepared every morning with a rotating menu

a great breakfast and the host friendly manner that started the day off right.

the included breakfast and coffee in the morning was very appreciated and good

the communication, the room and the breakfast

the wifi was often stopping even when you were trying to use it.

amazing) professional staff good breakfast good ac and wifi extra pillows and

couldn t get wifi without help from the front desk

breakfast was very good and the commendations was very comfortable and clean

it s a nice and quite hotel, perfect for families with kids

only great thing is no pet fee and my dog was with us

early check in nice staff

to shopping ,malls ,etc having 2 beds and 1 sofa bed in the room was a bonus we did not get any wifi in our room ,we used our phone data all the time pool was disgusting, couldn't go

some upgrades can happen for the gym and internet wifi overall if you re on a budget it s a ok place

door to the bathroom didn't latch all the way, the wifi was very slow which made it hard to work

wifi low

wifi didn't work - said it was unsafe and hackers could get onto my phone dirty beds

was friendly and professional; walked with us into parking lot to find safest place to park our truck and camper

frig which is opposite to what he has listed online where he states that every room comes with a kitchenette

kitchen cabinet needs repairs

were surprised that the room came with a kitchen including a stove,fridge, kitchen sink, table and cabinets

very clean with a great breakfast!

breakfast was great

pool was nice and warm as well

:) breakfast was amazing

very good breakfast. ready early. lots of snacks available. good gym.

the spa tub and updated rooms

the spa was the great part

everything. the spa mainly

are very disrespectful they take ppl money known of they spa pool work and yu can get yo money back it’s hoes in the

room was clean but the spa was not first time ever

bed & spa tub the front desk staff was friendly and the room was clean and quiet, the spa tub was

room very dingy- no drawers in nightstands just empty spaces where drawers should be, only 2 towels and wash cloths, someone left coffee in the microwave

spa tub didn’t work you plugged it out the power flickered so we couldn’t use it

the wifi was down

front desk did very little to welcome us to the motel -- no information on how to find/access the wifi, no information on breakfast hours

tv not working nor did wifi. no help from anyone

wifi was down for a whole day shopping carts in parking lot door access on side of building didn't

wifi intermittent

big enough for two adults and a child

early check in

very good location. near by shops & restaurant. very good breakfast.

the staff was very kind ! breakfast was good !

clean and decent breakfast

they also offer free continental breakfast and free parking which was a plus point for me

the room was comfortable and clean. they gave us an early check in.

wifi was pretty slow i was getting only around 1-2 mbps.

clean,comfortable beds,free wifi,cable tv, restaurant on site, walking distance to the falls and other attractions

and the manager was very aware, told her the wifi was not working on the 14th floor and she called someone in instantly

wifi did not work - we were on seventh floor , no cream for coffee

refrigerator, microwave, and free wifi

location was so close to new casino and the falls

stairs were quite dangerous for kids

best rate in town. convenient location near casino and restaurants.

asked for an early check in and the property was able to get us in at 12:00pm

minutes from the falls and casino niagara

great room with kitchen on part of it

hot spa tub, free parking, coffee in room, microwave and fridge

i wish i had of asked for the larger kitchenette unit

little outdated and pool was not in service

pool or other amenities

even the bar area and dining exceptional

the inside pool

the pool room with all the other games was a great way to keep my kids entertained while at the hotel

kids in pool in supervised, black mold in bathroom

overall, a great experience with kids

dishwasher had few kitchen wears unwashed

that it was pet friendly. and having the kitchen is always a plus . having a plus.

the conveinence of the kitchen

loved the kitchen, dining, and living area

breakfast selection was excellent, beds comfy, rooms clean, grounds very well kept, staff very

elevator too slow, old and small no microwave no laundry room

the staff was really helpful. breakfast was really good.

pool area needs to be clean and free of rust and too much bleach in hot tub

rooms were comfortable. breakfast was great and staff were helpful.

was no bar or currency exchange, despite what the website said

tv did not work, wifi is slow

very poor wifi

free wifi is nice and complimentary coffee was great

luggage and stuff through the stairs parking has $15 fees wifi is so slow, we didnt use it breakfast is offsite, we missed it because my son is sick and too

the room was great. wifi was good. staff was friendly

on site is a bit unconventional and the wifi did not work - it would connect but it would never load a web page

parking, wifi, clean.

excellent wifi

ntinental breakfast), overall cleanliness

it was about 10 minute drive to the falls. free breakfast, wifi and parking

provided early check in and all information for site seeing

wifi did not work in the rooms

and the added bonus of having an ethernet connection because i did not need to be dropped off in wifi for a

internet and wifi problems

beds good clean large room with free wifi and excellent connection

the wifi was tricky, needed lots of resetting/...

check in polite staff facility very clean i loved the aroma in the facility i enjoyed the clean gym while i stayed my grandkids enjoyed the pool nice access to other amenities on the property

the pool and a jacuzzi are also great additions

water from gym water bottle refill station was brown and had stuff floating in it

the sewing pool, not working

clean, connects to the casino, comfortable beds

they allowed us to do early check in and late check out without any issues

hotel is so close to the falls and the casino lol

for the pool and gym we had to make an appointment to use it

the gym was a great addition as well

they have gym, pool a starbucks and family games in the

spacious room, good variety for breakfast and little things like drinks or cookies when you come back for the day were nice touches

there is a laundry on site, which always is a great addition if one is traveling along with kids

lied about the fitness center being open, and the free crib, they didn’t even bring it up when we arrived

the pool was too cold for me, but i'm a wimp.

location, beds, breakfast, staff, cleanliness, pool... everything was absolutely amazing.

nice location close to niagra falls state park and the local casino

vending machines or ice machine in the floors, and no soap for laundry machines

short distances walk to the waterfall, near church and casino

extremely professional & friendly staff, rooms are spacious, free parking on site, in-house gym, close proximity to the us side water falls (approx 10mins walk) overall loved the comfortable

the guest laundry room, clean and free for guest (don't abuse it now people)

there would have been a shuttle to the canada side

very kind and polite employees. breakfast was very good.

got my early check in

had a pool and also a gym

location, had a great breakfast

view from our room, fantastic breakfast, lovely friendly staff, great location, good wifi connection, very fast elevators

wifi/internet service was terrible

in room wifi sometimes not connect

wifi was appalling

signing up for the free wifi is a bother.

good place, breakfast, parking and wifi

wifi

the wifi was very hit and miss.

the free wifi was spotty at best

kids were excited about the pool being open until 11am and opening at 8am

the only thing you need to know is that breakfast ends at 9am. which didn't bother me though

close to falls. good breakfast. clean. friendly staff.

it was pleasant... slept so well. slept through breakfast.

room and good beds, walking distance to the falls, respectable contimental breakfast, free parking

room was large and clean, breakfast was good and the hotel was nice and clean

we used the indoor pool too

outgoing staff clean & comfortable room hot and delicious breakfast facilities we're

staff was so friendly - rooms big and a good breakfast

room suite was very comfortable and breakfast was greatbea

pool and gym were closed due to covid. breakfast was meh!

excellent breakfast included, choosing from their full and delicious regular menu, free wifi, and free parking

reception and personnel. not nice accommodation experience! very poor wifi!

wifi was terrible. probably not the fault of the inn.

no room service

breakfast was great

renovated, close to casino and falls, still in a safe area

many restaurants nearby and a casino right behind as well

the bar and restaurant were closed

was right across the street from a restaurant/bar/arcade, and a few streets down from the entrance to niagara falls

less than a mile from a casino, amazing food options close by

to be honest nothing like the photos on web site only thing that was ok was the spa bath but even then plug was broken so couldn’t let water

they didn't allow the kids in the pool after 10 pm, but themselves were swimming untill 11 pm

the staff were so accommodating and friendly and thr pool with the hot tub was

ok for adult couple but def wouldn't bring kids

the room was clean and comfortable and the kids really enjoyed the outside pool

staff is so friendly i requested for a early check in

there is an indoor heated pool and jacuzzi in the building

pool and spa were great, right temperature and a reasonable size

pool and spa were well-maintained and a nice size

basic breakfast but nice. stayed an extra night. very comfortable. amazing location.

the breakfast room is small, but it is possible to have breakfast in the room

i was expecting to find some kitchen supplies

the pool is great, good time to just relax and swim , chill in the hot weather.

very convenient, it includes breakfast, nice pool, great location for non drivers

the kids loved the pool.

wifi didn't work, the sign-in portal didn't take you to a sign in page

free parking and free wifi very valuable

because is another country, and we need data in our cell phones, the quality of the wifi was very important for people that goes there from united states

modern, newly renovated, quiet and in a great location with free onsite parking and wifi

the wifi was slow it practically never worked

close to the falls, casino and restaurants. very helpful staff and it has its own laundry.

there was a bar in the hotel called legends …it was great and the barmaid was wonderful

exactly what it said on the tin, great friendly bar with good prices

that the breakfast didn’t offered eggs bacon jam

kids enjoyed the pool

wifi reception/speed was not the best on the upper floor (24th floor) we stayed on but was better (-)smoking in front of the main entrance. wifi was not consistent. (+) wifi worked well (+) had a problem with getting wifi but it was resolved by staff on both occasions (+)staff restaurant inside the hotel hot tub friendly staff**** prices shuttle access to wifi/ (-)wished the wifi worked better all over. (+) the rooms were quite big & the wifi was superb (-)wifi didn't work for almost all the time i stayed there (for android phones) (+)free wifi was much appreciated (-)to re-log into wifi several times often during the same day but it was still nice to have (-)bad wifi, noisy room

the pool was closed for cleaning the days i stayed

the casino the blonde bar tender tender so disrespectful with me i even fell that she didn t like hispanic

restaurants/room service exceptional

convenient and had nice restaurants. we enjoyed the larger size room as we were 4 adults.

only major thing was the water in the kitchenet didn't work along with the fridge

from the front desk attendants, housekeeping and the kitchen staff

also note there is no service to clean the room and we booked the room with a full kitchen but no plates or utensils are supplied

we enjoyed the breakfast, and the gym/pool was definitely a plus

kids loved the pool and the workout gym

very clean hotel & excellent exercise room & swimming pool

we also requested for a late check out which was provided

parking not included. extra charges no laundry room

chlorine from the pool was overwhelming in the lobby and near the elevators

due to covid the pool and gym was closed

staff is great! pet friendly. breakfast ud83dudc4dud83cudffd

nice big room - excellent bed, liked the full kitchen

location was fantastic for shopping. kitchen a nice plus

only thing pool have a lot chlorine my eyes were burning but everything was perfect room,breakfast

i like the cleaner and the breakfast

though wifi was there and connected, but it was not proper connectivity and was not secure.

the pool the attached restaurants the coffee machine free parking a decent free wifi beds and sheets are wonderful and comfy

wifi poor

complimentary wifi

was having to pay for parking each night we stayed, the second thing that i didn't like was the wifi was horrible we were not able to get any signal on any of our phones

we needed a place to do our laundry after several days on the road, and the receptionist pointed us to the right place

was the second leg of our journey and we usually try to do laundry before we depart but there was no facility

hotel didn't have laundry facilities

the location and the breakfast

i wish the gym had free weights there that i could use. other than that, everything was perfect

location walking distance to casino and major restaurant. safe environment.

close to the casino and the falls, comfy beds, clean rooms...

it’s walking distance (10 min) from fallsview casino and fun zone

spa time!!!

a good 12 min walk to casino

the wifi was working but not with high speed, in the end we were going for relaxation, not browsing

staff is relly nice and helper good wifi

the price you should get better wifi connection without having to pay extra

said free wifi, but the wifi was very bad

wifi wasn't great

everything except the wifi was not working

the wifi isn't that good but wifi even at home is poor, but definitely would come back to hotel and

i had problems connecting to the wifi.

the wifi was the only issue

couldn't connect to wifi.

the spa jacuzzi tub

rooms with a nice spa close to casino

breakfast too early from 7:00 to 9:00 am

breakfast was great for the price

need to pay for parking. continental breakfast is not that great!

the pool had no water in it. the wi if didn't work and the outlet by the bed didn't work.

expecting the breakfast would be more healthy (wishing to have whole food next time, eggs, bacon, sausage, etc

poor wifi

& squeaky when moving around but good for the price point extra towels needed for jacuzzi tub, wifi password not provided

wifi is too slow.

location, spacious rooms with microvave and fridge. free wifi and overall quiet area.

and wifi was sketchy worked one minute then stopped

wifi was poor

wifi didn t work at all

no wifi

wifi was working half the time

good place to stay for cheap at the falls. the free wifi was great!

room was great staff was helpful and friendly we liked the location to the casino and the rainbow '' bridge was close from our hotel i highly

how updated the inside was, they had a pool so that kept my kids entertained

the breakfast menu was very simple.

the in-room coffee was tasty good, spa tub was perfect and i was pleasantly surprised by the electric fireplace

nice gym, pool was clean and comfortable temp. and the staff are friendly.

the gym they have is not much a bike a treadmill and eliptical and would be great that they even offer

somebody using fire exit at the back door near gym area doors

-nice staff -pool -excellent value for what you pay and get in

the breakfast was very nice

staff is super friendly tho the manager extremly nice they allowed for a late check out and the price for the location and for the amenities offered is a good deal

hotel, clean indoor walk away to the casino and i'm very picky with beds and these were great surprisingly

spa tub was not so clean should be cleaned more often

my family love this hotel. so much my kids enjoyed all the time...

truly a great choice especially with the kids, but i highly recommend this location to anyone

it had an extra big spa bath

great location and very clean. fitness room had good equipment. staff was friendly.

breakfast was the only down fall

the kids enjoyed the pool so much

breakfast was good

the kids had a great time swimming.

no problem with early check in

i would stay here again if i wanted to be able to walk to both clifton hill area and casino/olg area during the same visit

walking distance to attractions and new casino

liquor store the variety store all kinds of restaurants pretty close to pretty much everything casinos walking distance very clean rooms beds are very

a 10 minute walk from clifton hill and a 10 minute walk from niagara casino

rooms were nice and came with kitchens

really wish the kitchen had anything in it to cook or eat off of or with

loved the kitchen in their. the full fridge is awesome. very clean room and friendly ppl

the room was clean and the size with the kitchen was just the right fit for us

nice laundry room

free wifi to all patrons could have made our stay better at the location

wifi was a bit slow

wifi not the best. kept losing service on phones.

the wifi was very poor only in the lobby was a better reception.

wifi worked well

it was very clean great location and breakfast was awesome

the pool and sauna

is very accessible for all the places that my kids visited and it just a walking distance from the hotel room is clean and warm we all slept well

kids loved the hot tub, sauna and pool

and my kids are looking very top floor, but i think that everything was booked