access to the outdoor pool was a wonderful bonus

everything. the spa tub was great. room was large, and very quiet.

the primary room was very spacious, with a seating area, electric fireplace, and a spa in the corner (no screen or

also the buttons on spa tub were peeled so hard to read

value , and the room was huge and had exactly what we wanted for anniversary(ie a fireplace and spa tub) and ac which came in handy since it was warmer then expected

the breakfast was delicious, especially the scrambled eggs

the breakfast

the breakfast area was clean, well stocked and comfortable

breakfast was great--more than i thought it would be

good room and comfortable bed. very quiet and decent breakfast. friendly staff.

the breakfast every morning was so yummy, the pool was warm and clean, along with the rest of the place

breakfast was simple but had some good variety

hair all around pool ..: yuck. lack of towels

the only thing i would say is personally the pool could've been warmer but that's about it

clean and comfortable, no hassles, ggod coffe and gym

morning i had to wait for breakfast to be done,they said 6:30 am but always was 10-15 min

the pool was perfect

the breakfast was cold and undercooked. on a happy note the coffee was hot and fresh.

customer service, clean facility, workout room was clean smelling and not a gym locker room

breakfast was good except the breakfast lady was bad mannered very grumpy,the hotel was lovely and

internet service, had to change rooms to use wifi

to airport, helpful staff, free hot breakfast, free wifi, comfy accommodation with coffee maker and

d its bed) was old very uncomfortable. small tv.

did not like the wifi

wifi was really poor. the

pool had too much chlorine in it

bed comfortable! toiletries & coffee in room. breakfast included & the pool! ☺️

pool was cold room and they wouldn't turn heat on and the first room smelled like a gym locker room and the account heater made a bad noise and didn't work but they changed the room

full breakfast was complete with something for everyone

gym, breakfast, indoor pool friendly staff that recommended places to eat

also it show a pool and it wasn't open it was covered

location was excellent, the pool was very clean, the beds were large and comfortable, the staff was very friendly

nice to have a pool for the kids to go in after a long day

room was big, clean, my kids love the pool so much

could not access pool. broken/missing handle on gate.

no pool. house keeping did not bring towels or replenish the amenities. i had to go get them.

because there was a maid cart in front of our room we parked our truck facing the pool to unload our stuff when another guy came out and said we had to park directly in front of our

bedspread was paper thin and pool closed

pool was not working, bed could have been more comfy, the room was cold and i had no control over

the amount of money we spent there was no access to jacuzzi or swimming pool the pictures doesn't duty but the room overall was not what you thought it was very very

hotel was clean, free parking, breakfast was good,staff was nice and decent room rates

i wouldn't recommend this hotel for families with kids

staff were super friendly to us and our kids

parking, good installations, comfortable bed with fridge, tv and good a/c, excellent breakfast (better than i expected)

the staff was exceptional, the service was great, and i felt comfortable sending my kids to the lobby on their own to request towels or assistance

pool was very very cold…. unable to swim

place was super clean , the room is very large , the pool is super nice, the stuff is very nice

that the pool was closed

breakfast was good.

pool was really nice with the temperature at about 80 degrees

we made good use of the pool after a full day of sightseeing

check-in was only a couple of minutes long; property was pristine (impeccably clean rooms, pool and surrounding area was clean); location was great

the pool was very well kept

with the ongoing covid-19 pandemic some facilities were not available at the motel (ex: swimming pool)

they are always puttering around outside making sure the pool was clean, cleaning the outside doors and much more

beverages like coffee and yogurts for kids

kids were really happy with the hotel and staff

a little sad that it didn’t have a pool for the kids, noisy neighbors

breakfast was good and the assistant manager was wonderful

this could have been because we were across from laundry area

it was awesome that i had a jacuzzi and the pool was actually heated

i love this hotel! the breakfast is awesome . the staff is accommodating.

clean rooms, clean and warm pool, hot breakfast

breakfast was good

the kids loved the pool and we appreciated the breakfast boxes. everything was great!

would have liked the kitchen supplies in room but i understood that they could have been requested

the room was clean and the size with the kitchen was just the right fit for us

kitchen was unequipped. no dishes, utenlsils, etc.

kitchen supplies are limited, not doubt due to orleans having grown feet on the staff, but they

like extended stays because of the kitchen and value

also rooms not being cleaned when staying with 2 kids for 3 nights is gross

the staff was very friendly it was close to where we had to go. and our girls loves the pool!

location, price and amenities like microwave, fridge, pool, exercise room and guest laundry.

the pool was small. the waffles did not cook completely.

modern room, gym, all day coffee, laundry (high priced though), dog welcome (surcharge

for breakfast opens too late

kids running in and out of the pool and the floor were completely soked and very slippery

no breakfast offered at all. not even grab and go.

kids spilt hips in the hall and they tracked into my room.

nice behaviour swimming pool for kidz good breakfast lovely location

i do wish the pool was a heated pool since it is outside

wish the pool was indoor. location was about 15 minutes from the falls

private parking is available, oh the pool was awesome

as such everything was good, but little more variety in the breakfast will be great

he made hot chocolate for both of my kids, was very helpful and lively

the drawer in my kitchen area was broken and wouldn't shut

bbqs, pool, gym, washing machines, full fridge, dishwasher, and more

staff members not polite.. lady serving breakfast was very polite...

good gym, pool and washing facilities available

good breakfast

was great and the staff was able to accommodate us with early check in (20$ extra fee)

also free laundry

close to niagara falls,kitchenette, happy hour, laundry room, gym

gym was a little limited and the tv didn't work on the bike, but overall the gym was functional

were absolutely fantastic, the hotel is very comfortable, laundry room was a god send and the gym was fab too

kitchenette / fridge/ dishwashing and electric stove

they allowed an early check in

we enjoyed the pool for the kids but you should be a little more specific on your bbq facilities and your

bugs have to be expected in an outdoor pool, they should invest in a pool cover to limit them

we didn’t have a chance to use the pool but we see people in there and looks good

pool is visible from the road and people walking by

got to get up to early for the coffee and do-nuts, rooms very clean an comfortable nice pool

very clean size of gym room

water on the room would have been nice. the gym was all not accessible

location, cleanliness of room, friendly staff, complimentary breakfast

pool was open and super clean

very clean,good breakfast,pool is clean

breakfast was awesome, the area large and spacious.

pool dirty and broken handle to get into pool

was great and awesum, customer service, pool, gym, breakfast

updated, fresh feel; excellent beds. nice workout facility. very complete breakfast.

really liked the fitness center and pool

probably the cleanest pool i have ever seen

was perfect; not fancy but they had everything we needed- even ev charging

the staff were very friendly and helpful. we loved the swimming pool it was very nice.

swimming pool, flowers everywhere, clean, quite, rooms

pool was great, kids enjoyed a lot.

the free breakfast was very good also, lots of variety,and stocked very well

under construction and laundry was closed.

i like the fact there is a pool and a laundry room available to all guests

clean, accommodating, and the pool was immaculate

let us do early check in as our flight arrived in the morning. breakfast even included smoothies

staff was very friendly and nice the outdoor pool was amazing too

price, close to niagara falls, clean rooms and pool

wish there was a pool

dirty diaper by where we parked, lots of trash on grounds back by the pool area

the casino is less than 10min away as well

beds were very comfy, breakfast was great, rooms were clean, nice location

breakfast was very nice!! pool area very clean

the breakfast selection was just ok but there was plenty of it.

the pool was great but had too much chlorine in it. other than that excellent.

problem was the gym, not well equipped, and one of the machines has seems like its been broken for a

experience,freindly,helpful people,clean rooms,soft beds,saltwater pool, and great breakfast (best eggs ever) will definitely return

only complaint was that the pool area smelled like chlorine really bad that we could not enjoy swimming that long; however the

the gym room could be a little bigger

also, they closed the pool down our last evening for maintenance with 2 kids we look forward to using the pool in the evening

had a small gym which was nice

breakfast was very nice

hotel had the 4 things i wanted: free wifi, free parking, pool, and free breakfast

this time we made use of the pool and was great that it didn't have an overload of chlorine

room was amazing. breakfast was above my expectations.

breakfast was fresh and reasonable choices including gluten free choices such as banana, yogurt,

everything, no wifi no service!

wifi, location close to shopping and restaurants

cannot connect wifi with my cellphone in the room. laptop works fine.

rooms are small and wifi is very bad

wifi speeds not guaranteed even in premium. that's the only setback.

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

excellent amenities like the laundry room and 24/7 front desk assistance

the kitchen facilities

location was excellent, free use of laundry was a plus.

clean room. additional kitchen items you. ould check out to use. free guest laundry facilities

access to a gym, laundry room and towels when needed.

gym and pool is closed (didn’t really concern us but gym did look nice through the door)

staff was very friendly and did their best to accommodate early check in for me which i do

was a lot of noise, there were many kids from tournaments or summer camp and were yelling at night, and the cleaning was not the

the people that were racist while my kids were in the pool and the pool was very cold

if staff would've stopped kids from running in hall after 10pm

the kids went to the pool to swim they had their belongings touched and thrown to the other side of the

the pool was a little cloudy and could have had a few pucks /treatment put

wifi was down during my entire stay, no tissues or water bottles in the room, the hallway smelled

wifi -weak signal

vert comfortable bed, good wifi. excellent staff. free parking

great location. room service/food: friendly delivery and great wings!

the parking & staff

the cherry on top is when i returned to my room around 10:30 that night i went to log onto the wifi only to find out i needed a password which was fine except the password wasn t posted

free wifi, cable tv, older basic worth the price paid

no wifi no breakfast no coffee no oven fridge was not working

there was one wooden chair at the desk for working, did not use the wifi this time

no coffee, no wifi, and when we asked someone to look at our room they were angry with us and gave us just

on site is a bit unconventional and the wifi did not work - it would connect but it would never load a web page

fast wifi, good breakfast

it was about 10 minute drive to the falls. free breakfast, wifi and parking

ntinental breakfast), overall cleanliness

parking, wifi, clean.

provided early check in and all information for site seeing

very small breakfast option but the price of the room made up for that

clean and decent breakfast

the staff was very kind ! breakfast was good !

they also offer free continental breakfast and free parking which was a plus point for me

continental breakfast was provided

pool not available.

the kids and i enjoyed the spa pool and swimming pool

key worked for room but not for pool or outdoor patio reentrance

amazing staff nice pool and spa washing machines good location

the hot tub and indoor pool was a great way to start and end the day.

the hot tub and spa were very relaxing and calm

very friendly staff and breakfast selections were well planned

a charming spa and location

the room was clean, great location, and the breakfast was amazing.

huge rooms. nice view of the bay breakfast was good

also not clean- dirty laundry from prior guest under pull out couch

room, good beds, good shower, kitchenette with dishes

was easy, hotel was exceptionally clean, staff was nice and helpful, pool and jacuzzi was clean and open, breakfast was great, checkout was easy

the gym was out of sanitary wipes and water in the cooler even after asking for it to be refilled

kitchen area is great

room very dingy- no drawers in nightstands just empty spaces where drawers should be, only 2 towels and wash cloths, someone left coffee in the microwave

spa tub didn’t work you plugged it out the power flickered so we couldn’t use it

bed & spa tub the front desk staff was friendly and the room was clean and quiet, the spa tub was

it has cable tv, wifi and small fridge for your drinks

manager was ruled the accommodation were poor and expensive the smell was bad not able to assess wifi room too

decent wifi and clean room

-wifi worked well

couldn t get on wifi

new decor is fantastic, the breakfast was delicious, and the service was excellent and super kind

the service, cleanliness and breakfast were formidable. the place is central, cozy and quiet.

we both enjoyed breakfast

great service- fun for kids. love the extras!

breakfast was delicious & had a good variety

the breakfast is what i normally have

breakfast was small but well enough for a day trip

breakfast area was tight at times but it was the holiday times but it wasn't crowded to the point

the breakfast was modest but better than nothing.

the railroad tracks are a pain. breakfast could be better. trains are annoying at night.

room service delivered our dinner n a minutes

clean, modern rooms and lobby. good service. free covered garage parking.

to park on saturday nights as bar and restaurant are popular

feel more comfortable with paper document in room about hotel amenities like info on restaurant, room service, info on spa and

at noon, area safe and convenient to shopping and activities, parking free and under cover, nice bar and restaurant, quiet rooms, comfortable beds, lots of towels and pleasant experience

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

good location for our needs love the spa tube

a cold spa

the spa tub and updated rooms

the spa was the great part

i loved the spa tub.

room was spacious and the kitchen was fully stocked, and the location to darien lake and buffalo is nice, welm feeling not in

no basin outside the washroom and no kitchen platform in room 1.

ice machine or ice cube trays in the rooms with kitchenette.

it is quiet, safe, clean and has mini kitchen

although we didn't use it, the kitchenette was very nice and well-equipped

hot breakfast was good

kitchen facility great

we really enjoyed the pool as well

a swimming pool has been under renovation. no promises when the project is completed.

bacon at breakfast would be great, maybe a few more fruit options

friendly staff, offered to let us have a late check out since we would be getting in late, clean rooms

the owner was most gracious about late check out

they allowed us to do early check in and late check out without any issues

just a few minutes drive from the falls. starbucks and bar in lobby.

the gym was a great addition as well

they allowed us to do early check in and late check out without any issues

hotel is so close to the falls and the casino lol

the staff was friendly and the breakfast was very good

breakfast

room and good beds, walking distance to the falls, respectable contimental breakfast, free parking

room was large and clean, breakfast was good and the hotel was nice and clean

location, clean, breakfast, warm

laundry room needs coins and you have no other option than to take out cash and get a change for it

they didn't have any troubles with the early check in

breakfast was ok. not the greatest.

the breakfast was delicious and it felt safe, very safe

would have been nice to have a hot tub in the pool area

i also enjoyed that it was located rather close to many restaurants and the casino and the falls

close to casino

were able to walk to the attractions including the falls and casino

and for a last minute thing very affordable considering niagara falls was a 5 minute walk and the casino was maybe 10 minute walk

it was close to the casino we were going to.

everything was great from the room to our breakfast

had quite a few choices for breakfast and ours was delicious

breakfast was an absolute delight and he even packaged up their famous pastries for me to take to

the breakfast was delicious

the breakfast was amazing which included fresh fruit, egg frittata, and coffee cake

huge room, very clean, wonderful breakfast setup

the guest laundry was a definite plus

everything was great, especially the breakfast

location pool cleanliness and staff

enjoyed the fitness center and pool but it was quite cold

breakfast with few fruits

there is a laundry on site, which always is a great addition if one is traveling along with kids

close enough to the nigars falls state park, the seneca casino, the outlets, restaurants and most places of interest

was very nice, breakfast potatoes were delicious, front desk staff at check in and check out were very nice

laundry room is also available to wash your clothes

wifi reception/speed was not the best on the upper floor (24th floor) we stayed on but was better (-)smoking in front of the main entrance. wifi was not consistent. (+) wifi worked well (+) had a problem with getting wifi but it was resolved by staff on both occasions (+)staff restaurant inside the hotel hot tub friendly staff**** prices shuttle access to wifi/ (-)wished the wifi worked better all over. (+) the rooms were quite big & the wifi was superb (-)wifi didn't work for almost all the time i stayed there (for android phones) (+)free wifi was much appreciated (-)to re-log into wifi several times often during the same day but it was still nice to have (-)bad wifi, noisy room

great staff and room service.

the room service food was good, but limited, great for breakfast or snacks

great views from any room and the pool was very clean and nicely done

the pool, the hot tub, the staff, the environment everything was amazing!

very clean. it is very close to the airport. and even ran a shuttle to the airport.

clean and modern. breakfast was great, included fresh bacon and pre made omelets.

they have an indoor pool, is clean good restaurants around this area

staff, free wifi, decent pool, close to dining and entertainment, shuttle to airport, and gluten free breakfast options along with other great breakfast

great gym and swimming pool

breakfast, room, and gym were perfect for us!

facility, comfy bed, window seater, clean room, nice toilettri, good breakfast choices, friendly overnight

plus the free breakfast was much better than i expected

breakfast was hot & plentiful

nice size room. nice hot water. gym was good.

and the added bonus of having an ethernet connection because i did not need to be dropped off in wifi for a

and wifi are not free also i stayed room number 325

internet and wifi problems

wifi did not work in the rooms

beds good clean large room with free wifi and excellent connection

no airport shuttle

the gym was well maintained with good equipment. breakfast was good with a good variety.

kitchenette was very accommodating with a larger fridge and a sink which most hotels do not have

paper towels in kitchen we're almost gone

the kitchenette and the divider

beit slower speeds), location, staff, swimming area are all great.

wifi in my room

wanted to have access to the free wifi, they said i can't because i am not checked in

though wifi was there and connected, but it was not proper connectivity and was not secure.

complimentary wifi

close to the free shuttle to take you to attractions

not enough seating for breakfast not enough towel rails need a bus/shuttle stop near the hotel

for 15 min early check in they charge 25 25 usd

it was indicated that there was a shuttle available but there was not

very kind and polite employees. breakfast was very good.

nice location close to niagra falls state park and the local casino

within walking distance of everything (maid of the mist, casino - definitely try the buffet, falls, rainforest cafe - another must spot to eat) brought my

very close to goat island and casino, but also very walkable to falls and other attractions

the breakfast bar had great choices and wait staff was attentive

we had dinner at the bar, the bar tender was very nice and food was delicious!

and big room, gym (water dispenser), pool, use of washing machine and tumble dryer (free of charge)

heated towel rack, colored lights and the steam spa was awesome

no gym available

gym and swimming pool

i was hoping for a better breakfast with pancakes, eggs and sausages with my kids.

renovated, close to casino and falls, still in a safe area

close walking distance to the falls and casino

was right across the street from a restaurant/bar/arcade, and a few streets down from the entrance to niagara falls

the bar and restaurant were closed

travelling with 2 kids

available all the time, tasty & hot breakfast options in addition to cold items, free airport shuttle service, etc

no pool, very noisy, construction etc. it could use a better breakfast selections.

staff was excellent, very clea the breakfast was fantastic options

less being offered in the breakfast bar than previous stays

close to airport with shuttle.

the dryer in the laundry didn’t work once i told reception they refunded me my

toilet paper holder was broken; little kids in the hot tub splashing around; lobby floor was wet from people walking around right out of

breakfast and pool was extra good

the breakfast otherwise it was great

was nice you could walk to the falls and to the casino pool and hot tub was very nice breakfast was delicious and the price was

the breakfast in mornings were also helpful with having kids

a dance competition and were allowed to use the international room for a pizza dinner with the kids

went here a year ago with my mom and my sister and went again this year with my husband and kids

breakfast layout

the smell of cleaning supplies and having hotel laundry stinking up the area didn't help either

good place, breakfast, parking and wifi

the wifi was very hit and miss.

wifi

the free wifi was spotty at best

kids eating free at the attached anchor bar is also a plus

the wifi was fast

bed was comfortable, wifi worked well.

we got a room near the edge of the property so in room wifi was poor

the wifi was terrible and we were rarely able to connect so i had to use my data.

near all shops and restaurants shuttle to the airport free wifi breakfast included

we enjoyed the breakfast, and the gym/pool was definitely a plus

i had to ask to be cleaned, kitchen was filthy, garbage not taken out

didn’t like the parking. also didn’t have creamer for coffee even tho you have a kitchen.

good facilities( roof top, laundry room)and friendly staff

the staff is great and they allow dogs. the bar manager is awesome!!

wifi was terrible. probably not the fault of the inn.

reception and personnel. not nice accommodation experience! very poor wifi!

excellent breakfast included, choosing from their full and delicious regular menu, free wifi, and free parking

best location near waterfalls friendly staff perfect breakfast

free parking and in front of my room door

inn was easily accessible,had shuttle service to the airport and an excellent breakfast

24 hour shuttle

my kids loved the room everything was clean great place to stay with kids

pool wasn’t open

the room, breakfast and shuttle were all above expectations