pool was awesome

parking spots, most of them were taken by big trucks or members 2) none of the equipment in the gym was working 3) could not get extra bed sheets as they were back ordered for

the indoor pool was a little cold

great staff. free fruits and cookies and drinks all day beautiful view of pool at breakfast.

has free guest laundry room, great location, nice staff

a great breakfast and the host friendly manner that started the day off right.

the early check in time at 13:00 was very nice for me as i arrived in the morning on the train from

the communication, the room and the breakfast

the breakfast, cooked by the owner, was the best i had on my entire 3 week trip

the breakfast options looked good

the pool and the breakfast served in the morning

breakfast, please get a waffle maker.

it was very clean and comfy and the breakfast was great and the staff.

the pool and the breakfast served in the morning

pillows, pool, breakfast

gym and pool looked nice, though didn't use

no pool due to

breakfast was excellent, the staff were super friendly and helpful, best customer service i've had

cleanness; free parking, free breakfast; free coffee 24/7

the room was spacious and clean. the pool was great.

the kitchen was great and fully stocked with cookware.

breakfast selection was excellent, beds comfy, rooms clean, grounds very well kept, staff very

my kids got woken up and couldn’t go back to sleep do to them next door fighting and yelling loudly

i love the cleanliness of the environment, the staff and the breakfast

the breakfast was great.

free breakfast was underwhelming and disappointing; in particular, the frozen omelettes and breakfast

oh, and the 24 hr gym was not cleaned daily

big size room with full kitchen, big fridge, microwave, iron facility and responsive team

it was so lovely the lobby was decorated and there were activities and treats supplied for kids

kids had a nice time and so did we

the wifi was the only issue

couldn't connect to wifi.

the wifi isn't that good but wifi even at home is poor, but definitely would come back to hotel and

everything except the wifi was not working

wifi connection terrible

the pool. the yard. the food.

my grand children loved that the pool was saltwater

friendly staff, room roomy and clean, nice kitchen

breakfast and coffee bar was always well stocked and good, hot chocolate too

staff was great, the room was clean and the pool was awesome for the kids.

pool was closed, and there wasn't a lot of breakfast choices and it kept running out so we had to

the floor wasn’t vacuumed, bathroom shower leaked, bed wasn’t completely made, weight room fitness equipment was broken

the quiet time wasnt early enough. kids hollaring around 930 in hall

pool was just a bit chilly

free breakfast.

additude of employees great room lots of parking chooses i had a semi truck ,just the

dirty laundry in hall. staff not professional or friendly.

large room, comfortable beds, refrigerator, laundry facilities available, great shower.

plastic cups in room for water, no ice bucket, no laundry bag and room was freezing upon arrival

waitstaff compensated for very slow kitchen service by bringing a complimentary appetizer

the kitchen staff was very friendly and even served us when the kitchen was closing in minutes

breakfast was slightly underwhelming

wish the kitchen was open

the lack of a true restaurant the breakfast grab and go bar was poorly stocked and attended

you like wifi, don t accept room 213 - while there isn t any

there was no wifi signal at the room and we complained two times, but no solution was provided

historic hotel in pleasant downtown location. very large room. wifi worked. comfortable.

the wifi in the hotel is poor but the coffee shop in the lobby has great wifi

also, could not get wifi in the room at all which they were unable to resolve

the bar prices were a little high....

an a complete clean my kids found a ladys dress an underwear under the bed

kids enjoyed the pool, which stayed open later than most hotel pools

early check in

gym and cleanliness

the staff were awesome and very helpful… sine the first day, mario impress us with his help for early check in knowing my sickness, all the need for my sons always been respond quickly… the

we appreciated that the self laundry

nice suite... very well equipped 24 hour gym was also greatly appreciated

+ polite staff, spacious room + adequate gym facility - no swimming pool - slightly aged room

everything how fridays was connected the gym the beds and the tvs and bathroom

next door to our room was a bunch of kids and woke my family up between 2-3am, jumping and doing cheers, very frustrating

and the pool was warm compared to others

the hotel pool and spa were a big hit with the kids and adults!

the beds were nice. the shower and pool were amazing

location perfect staff friendly. pool spa nice touch.

wifi was not working

wifi was so slow and broke down frequently

no wifi

slow wifi

staff, location and wifi

one tiny bar of soap to wash our hands and no face clothes

i was not able to use the pool

that the pool wasn't open

didn't know there were breakfast there.

the pool area wasn’t kept up very well

rooms, bed, bathrooms all very nice - mt kids of course loved that everything was on wifi

only thing we thought was strange is we ordered room service and there wasn t a table to eat at

free breakfast and free valet parking

was a shame that the spa and gym closed at 6pm, so we weren t able to take advantage of these

we liked the option of the classy bar

comfortable clean room, and had great bar food and drinks in the lounge.

excellent, nice staff, great room, nice bar and resto.

great location, nice big room, nice bar and resto.

very comfortable bed, nice size room, great gym,

the hotel is spotless clean staff very friendly and helpful hotel bar and staff excellent

i appreciated free wifi, a nice fitness club, with hot tub and pool, and a decent free breakfast

wifi didn't work on any of my devices, hotel staff was no help and just passed me on to a customer

is spacious, it is more like a one bed room apartment, very comfortable for family, wifi is very good

included wifi was convenient

staff very friendly, good breakfast and free drinks on evening reception

wifi didn't work the whole time i was there

first off, charging a fee for premium wifi is unheard of in this day and age

the free wifi was much appreciated

bed was to cold and bed was hard the view sucked had to pay for wifi and coffee

trouble with wifi rooms not cleaned until late afternoon and on day not at all

happy hour and breakfast were great. their driver ian was great.

are all fantastic, the breakfast was the best i've ever had at a hotel, the fire room and front bar are beautiful, loved the complimentary drinks

the lounge and bar on the ground floor are really lovely - perfect for a game of pool or cards or a drink before

+complimentary chauffeur service + first drink of each night included, friendly bartender + free breakfast, and one of the best tasting hotel breakfasts i've ever had

and enjoyable; i wish i had noticed the bagels, rye bread, toaster, butter and jams on the bar but the cinnamon-walnut breakfast bread was delicious

the breakfast wash way better than most hotel breakfasts

free parking and breakfast, and microwave oven and fridge in the room.

there needs to be accomadations for early check in.

there should be an age requirement for kids to be able to make their own breakfast, especially using the waffle iron

the gym had an unpleasant odor.

breakfast schedule was awesome

the continental breakfast was delicious

they also have a bar that s open from 5pm-10pm, quite a selection of wines and beers and also a small menu of

kitchen and living space

told bar opened at 5pm if bartender shows up never did

it was clean, room was spacious. hotel had a laundry room and it was easy to use.

had an old laundry smell

the laundry room was perfect for travelers

modern and clean laundry (credit card)

hallway smelled like smoke and laundry

kitchenette did not have anything other than a fridge and microwave

also they don't offer anymore continental breakfast

everything in the gym was broken, there was no kitchenette in the room , breakfast was a joke, and overall the hotel

wish the pool was fixed

indoor pool is as closed and they stopped having breakfast in the morning for guests , which made m mad b cause last time i stayed i enjoyed these

clothes were black they basically stole 100 dollars from me not to mention the room advertised a spa bath there was none

the bed was very comfortable and the spa tub in the kennedy suite was nice.

the case then they need to put more than two bath towels in the room—especially given the spa tub

room & spa bath

the spa tub is just a huge bathtub

swimming pool area

breakfast and friendly customer service!

having kids this is something i need

was under construction, not safe for kids, pool was closed, walkways were uneven, breakfast was mediocre with unhappy staff, limited

gym room was extremely dirty, no towels and trash throughout the gym

the breakfast was excellent the shuttle service was very good the staff were very helpful and courteous and they were very

website said it offered breakfast but all they had available was a brown bag with a water, piece of fruit and a danish of

the shuttle was already at the airport when we got off the main entrance and only took couple of

super family friendly breakfast was great

the food differs daily the shuttle bus the kitchen is well kept our room was neat front desk team were very

breakfast was ok - eggs were dry, and there was a place for a protein with it but nothing else

i was told that there were not any clean and i would have to wait until someone came in to do laundry

pool closed due to covid

i came during covid so there was no breakfast or swimming but it was great!

breakfast needs a bit more hot options. the rates could go lower to attract more people.

atmosphere, the interesting history, the extremely comfortable bed and of course those delicious breakfast scones

pool small

impressions last, all the shuttle drivers were amazing

billiard and gym

staff were willing late at night to pick us up with their free airport shuttle, then took us back to the airport at 5:30 in am

enjoyed the fitness center and bar area

staff and morning shuttle driver (4am) was exceptional and very accomodating and friendly

i would definitely recommend this hotel especially for families great pool and hot tub

and shuttle was very

was friendly rooms were clean and comfortable ate at the bar area and food was good and timely it is near the airport and our son used the shuttle to get to

the indoor pool was clean, but way too cold!!!

personal concern about shuttle to & from airport. changed our room at our request .

elevator and if you have kids and extra luggage and get second floor be prepared to walk and drag your luggage

to airport and excellent shuttle service

the laundry room is listed as an amenity but not available.

the shuttle

wifi was not good.

insecure wifi

appreciate a place that includes free parking, free wifi, free coffee, and free breakfast

wifi

plenty of parking and lounge area was perfect

i got in late after midnight and they sent me airport shuttle immediately!

pool was very busy & looked cloudy so we didn't go in.

some of the staff at the breakfast bar were unfriendly and made me feel uncomfortable.

the pool and the gym. spare bed in the room.

just don't try to walk to the hotel even though on the map it looks close, take the courtesy shuttle)

the breakfast was good and the area was very clean

the accommodation for breakfast was smart and convenient

kids in hot tub and hallway

kids across the hall slamming their door several times. but that's not the hotel's fault. haha

breakfast should have been extended on weekends.

hotel is clean, has full hot breakfast and clean room service

complimentary breakfast was satisfying

was pet friendly and reasonably priced

shuttle available - took us to the airport at 4:45 am

the room was big and very nice. we needed the airport shuttle and the location is perfect.

the spa tub and updated rooms

i loved the spa tub.

a cold spa

everything. the spa mainly

good location for our needs love the spa tube

wifi connection was good. handy location for buffalo airport

strong wifi

also the wifi didn't

wifi sucked

our only complaint is that in our room in the 240s section there was almost no wifi

nice staff. very prompt and convenient shuttle service.

it's not a pool with kids running around late at night

pool closed

bother us because we were just passing through, but normally with kids we look for hotels with pools

pool/exercise/sauna open late

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

feel more comfortable with paper document in room about hotel amenities like info on restaurant, room service, info on spa and

the restaurant and bar are nice

we had to come back for the comfiest beds, nicest bathroom layout and convenience of the hooked bar and restaurant

parking garage is also convenient

parking was a little limited close to the lobby but we were able to secure other nearby parking.

was excellent from the smooth check in to the large, comfortable room, amazing pool/spa and delicious breakfast

lady at the front desk yelled at my kids at the top of her lungs for no reason

i wish i had a longer stay to be able to use the pool

breakfast was wonderful. close to the football stadium.

nice room with whirlpool

had

the wifi was terrible and the bed was uncomfortable.

wifi and tv worked great and able to watch news in hd on a channel other than cnn

wifi unstable

d i always request) a refrigerator, free wifi, and functioning hair dryer

room very dingy- no drawers in nightstands just empty spaces where drawers should be, only 2 towels and wash cloths, someone left coffee in the microwave

spa tub didn’t work you plugged it out the power flickered so we couldn’t use it

bed & spa tub the front desk staff was friendly and the room was clean and quiet, the spa tub was

wifi has weak signal..

wifi is fast also - good value

wifi worked only in certain places in the room

wifi service in room was very poor. other than that great hotel.

bed was comfortable, wifi worked well.

minutes to buffalo airport walking distance via sidewalk to bar & grill and to cracker

staff was friendly and helpful. breakfast was prepared well and tasty.

less being offered in the breakfast bar than previous stays

free breakfast

the breakfast bar we thought was great

breakfast was decent with choices - not just a bran muffin.

family had everything that we needed for breakfast, fresh waffles, eggs, sausages , yogurt and fruits

large clean breakfast free coffee

the availability of laundry machine easy parking

clean rooms and everything was available. the breakfast was good

the pool or the hot tub was out of service.

pool and how clean the place was.

the kids and i enjoyed the spa pool and swimming pool

the hot tub and indoor pool was a great way to start and end the day.

there were extra blankets in the room for cold nights, and wish the pool looked a little

the kitchenette and the divider

i booked this hotel just because it has kitchen

my only problem was i needed a shuttle to airport and not available for an early morning flight

the kitchen was well equipped with a large fridge and freezer combo which was fantastic

pool was clean and warm

power while the kids were in the pool

a good breakfast selection

they have a nice gym and the housekeeping was kind and accommodating

the breakfast staff was not very friendly

very nice hotel and rooms. kids liked pool as well.

pool was over crowded and so was the gym , the breakfast was not even hot , and we went at 7:30 am , very early , everything was running

very clean. it is very close to the airport. and even ran a shuttle to the airport.

the breakfast and snack area is good

i also value the gym here with actual weight equipment, not just treadmills.

no bar soap,didn't like decor. didn't like breakfast in open lobby area.

breakfast, room, and gym were perfect for us!

breakfast was hot & plentiful

plus the free breakfast was much better than i expected

easy to find, clean & great breakfast!

and secure ud83dudd10, breakfast was great

a nice variety available for continental breakfast

breakfast was good as we paid the price

very good location. near by shops & restaurant. very good breakfast.

continental breakfast was provided

the room was comfortable and clean. they gave us an early check in.

wifi was down during my entire stay, no tissues or water bottles in the room, the hallway smelled

vert comfortable bed, good wifi. excellent staff. free parking

wifi -weak signal

are out of coins to do laundry, so i had to go to red roof beside the to get some coins

i ordered room service for the first time and it was wonderful

staff was very friendly and did their best to accommodate early check in for me which i do

was happy to stay here, but i would be happier if the gym was paid more attention about the equipments quality

clean room. additional kitchen items you. ould check out to use. free guest laundry facilities

free laundry, tuesday free dinner! on sure gym

excellent staff, good laundry facilities, free coffee and tea

gym and pool is closed (didn’t really concern us but gym did look nice through the door)

the wifi was terrible. it is so basic to get this up and running properly for your guests.

wifi, location close to shopping and restaurants

cannot connect wifi with my cellphone in the room. laptop works fine.

everything, no wifi no service!

rooms are small and wifi is very bad

the next morning i went down and she walked me to the laundry and handed me 2 pillows

hotel had the 4 things i wanted: free wifi, free parking, pool, and free breakfast

lobby is too small could not fine a seat to sit to eat breakfast

everything is good and we like the maid service doing it 2 times a day. breakfast was good.

i liked that laundry was available if needed there was an ice machine on my floor instead of having to go to the

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

excellent amenities like the laundry room and 24/7 front desk assistance

frig which is opposite to what he has listed online where he states that every room comes with a kitchenette

kitchen cabinet needs repairs

were surprised that the room came with a kitchen including a stove,fridge, kitchen sink, table and cabinets

great breakfast

kids loved it

good location. clean rooms. great breakfast choices.

it's quiet, very efficiently managed and breakfast is a bonus: simple but good choices and abundant, plus a 4 hours window to enjoy it which

the gym was dusty and unstocked...it just needs a little tlc

clean. rooms were a good size. good breakfast. friendly staff

we didn’t realize the pool and hot tub were out of commission - we came to that hotel for that reason with our kids for

nice pool and workout room

the pool area looked nice

the hot tub was not working... the key to the pool area wasn't working...

breakfast was great, the afternoon get togethers were awesome. fantastic place to stay.

while the laundry was free, only one dryer out of six was working

the laundry facilties were not working correctly

was too early, finishing at 9am which meant that by the time we were done in the gym, breakfast was finished and we had to grab something else elsewhere

kitchenette / fridge/ dishwashing and electric stove

it has cable tv, wifi and small fridge for your drinks

couldn t get on wifi

-wifi worked well

decent wifi and clean room

manager was ruled the accommodation were poor and expensive the smell was bad not able to assess wifi room too

the breakfast is good too

breakfast items

in addition a breakfast that’s acceptable

breakfast area was tight at times but it was the holiday times but it wasn't crowded to the point

breakfast was good as usual. covid spoiled the choices super 8 was allowed to serve.

i would suggest is cleaning the pool and area around it after the remodel

amenities are ok court , pool , hot tub and gym are bonus and bbq area

there was as an acrobat in the room above us, making it sound like they were doing gymnastics

the gym was out of sanitary wipes and water in the cooler even after asking for it to be refilled

well appointed rooms with kitchenette

pool was crowded by unsupervised children who were throwing footballs and running around

breakfast was very popular

nice gym room and pool

the pool was located right by rooms

i like the cleaner and the breakfast

we had to take our laundry to the front desk and pick up clean towels

it was clean and no breakfast just muffins, it was very comfortable

was pretty good not a lot to choose from but enough to put a meal together for you and the kids

breakfast was very good would just add some fresh fruits that can be used for waffles

location, price and amenities like microwave, fridge, pool, exercise room and guest laundry.

everything was fine but needs a little laundry update.

staff was wonderful, elevator , laundry, pet friendly,kitchenette

nice kitchen provided in room.

loved the kitchen in their. the full fridge is awesome. very clean room and friendly ppl

nice laundry room

great location and very clean. fitness room had good equipment. staff was friendly.

the room was very comfotable, the pool and hot tub area was impeccable

i end up waking the kids when i turn on the light to get dressed when i’d rather they get a little more sleep

kids running around late at night

the kids enjoyed the pool so much

only great thing is no pet fee and my dog was with us

early check in nice staff

room was upgraded from a small room for two to a suite with a small kitchen

although we didn't use it, the kitchenette was very nice and well-equipped

room was spacious and the kitchen was fully stocked, and the location to darien lake and buffalo is nice, welm feeling not in

no basin outside the washroom and no kitchen platform in room 1.

it is quiet, safe, clean and has mini kitchen

was friendly and professional; walked with us into parking lot to find safest place to park our truck and camper

some upgrades can happen for the gym and internet wifi overall if you re on a budget it s a ok place

to shopping ,malls ,etc having 2 beds and 1 sofa bed in the room was a bonus we did not get any wifi in our room ,we used our phone data all the time pool was disgusting, couldn't go

wifi low

door to the bathroom didn't latch all the way, the wifi was very slow which made it hard to work

wifi didn't work - said it was unsafe and hackers could get onto my phone dirty beds

the breakfast was also good

big breakfast room and variety of food

breakfast was great

staff, excellent hospitality, pool was clean, lots of pool towels, breakfast was included and exceeded expectations

comforters were clean and soft, no hassle wiifi, pool clean and ready as advertised, fresh fruit and nutty fruity oatmeal made for a healthy

friendly staff, well maintained facility, nice pool and gym room, plenty of parking.

great staff, nice pool area and good hot breakfast

breakfast was good.

very clean, good location, the hotel is pretty new and well maintained. excellent breakfast

the pool should be more clean.