were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

friendly front desk staff at on-site spa and initial hotel check in

clean, accommodating, fresh friendly. great location, good parking.

room service for a pot of coffee was told not enough coffee pots to

wish room service ran later

the hot tub and pool are the icing on the cake

my grand kids loved the pool and spa

i wish i had a longer stay to be able to use the pool

the room was huge though, everything was very clean, quiet, and my kids loved the pool hot tub combo

rooms and pool area were extremely clean

the breakfast was incredible

the pool or the hot tub was out of service.

nice rooms and staff. pool and hot tub. free parking

amazing staff nice pool and spa washing machines good location

the kids and i enjoyed the spa pool and swimming pool

pool and how clean the place was.

wifi -weak signal

vert comfortable bed, good wifi. excellent staff. free parking

wifi was down during my entire stay, no tissues or water bottles in the room, the hallway smelled

it was great. the only thing to update would be the bike in the gym

with this hotel we stayed on the 10th floor room was just remodelled it was modern and clean , kids love the pool, big spacious and had a hot tub

are very disrespectful they take ppl money known of they spa pool work and yu can get yo money back it’s hoes in the

the spa tub and updated rooms

a cold spa

the spa was the great part

i loved the spa tub.

staff was very friendly and did their best to accommodate early check in for me which i do

everything, no wifi no service!

wifi speeds not guaranteed even in premium. that's the only setback.

wifi, location close to shopping and restaurants

the wifi was terrible. it is so basic to get this up and running properly for your guests.

rooms are small and wifi is very bad

i also love the breakfast in the mornings

breakfast was very nice

great staff, nice pillows (i like mine a bit firm), good breakfast, clean comfortable room.

not many breakfast options for those with food allergies.

this time we made use of the pool and was great that it didn't have an overload of chlorine

there are no restaurants in this hotel, though it provides more than enough kitchen facilities to fend for oneself

i love that i can do my laundry here, for free

it comes with a kitchen with all appliances

location was excellent, free use of laundry was a plus.

bit pricey for a one night stay but the check in person let us have a late check out so that we were able to do the cave of winds in the morning before we left

they put a wall clock in the pool area so one can see the time while they are swimming with their kids

kids loved it

location, cleanliness of room, friendly staff, complimentary breakfast

5 feet, the rooms are clean, the hotel staff are so sweet, the laundry facilities are nice $2 wash and $2 dry and a $1 for detergent

stated before running what i assume was kids in the hallway and loud adults which you have no control over

excellent amenities like the laundry room and 24/7 front desk assistance

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

tons of kids in pool area unsupervised.

having kids this is something i need

there were little kids running around and yelling and slamming doors on our floor and the front desk dealt with it

maybe consider where you put people in relation to people who have kids vs adults without kids

everything was good- breakfast, room, parking, check in, check out.

the breakfast was just fantastic!!! it was very healthy. i didn't feel weighed down.

the hotel was extremely clean including the pool, my room and the gym facility

the front desk staff was amazing and shuttle was so convenient.

the food differs daily the shuttle bus the kitchen is well kept our room was neat front desk team were very

the shuttle to and from the airport was very good and timely

pool was out of order. hotel could be cleaner. better signage needed.

very cute!, i love the kitchenette and it had a hot plate. and the price was great.

no breakfast

that had a kitchen in the room

also they don't offer anymore continental breakfast

great pool and fitness room hours

quick convenient shuttle to airport

ate at the bar area and food was good and timely it is near the airport and our son used the shuttle to get to the airport at 4:30 am would

the staff was great, the pool was not freezing

loved the pool!!!

were uptight and miserable and rude with kids and parents from a hockey tournament

great workout room, pool and hot tub!

does not have shuttle

the bar should be open on the weekends.

the pool and the gym. spare bed in the room.

my kids said the breakfast was okay. the bed was comfortable and the room was clean.

elevator and if you have kids and extra luggage and get second floor be prepared to walk and drag your luggage

walking to the room the carpeted hallway was soaking wet, the smell was so bad, kids were playing soccer in the hallway banging the ball off doors, the room sheets had

tried to charge me $150 damage fee because my little kids left peanuts on the floor in the room and they accidentally spilled juice on the cover they

gym needed upgrades

bed & spa tub the front desk staff was friendly and the room was clean and quiet, the spa tub was

room very dingy- no drawers in nightstands just empty spaces where drawers should be, only 2 towels and wash cloths, someone left coffee in the microwave

spa tub didn’t work you plugged it out the power flickered so we couldn’t use it

board games and pool table were a very pleasant surprise and something we took advantage of

there is a clean indoor pool, as well as a small gym

the pool wasnt heated

billiard and gym

pool was open late

the staff was amazing and the shuttle to the mall and restaurants was a great touch

did nothing to stop kids from running up and down halls playing with hockey sticks

kids in hot tub and hallway

enjoy very much your pool and jacuzzy, and breakfast was delicious, very satisfied

breakfast was good, but due to high volume they were out of a lot of things

appreciate a place that includes free parking, free wifi, free coffee, and free breakfast

wifi was not good.

wifi

insecure wifi

parking, and pretty good free breakfast

clean, staff very nice, free airport shuttle, hot breakfast included, indoor pool and gym, big room with fridge, micro and coffee machine

a tiny gym but with good equipment so able to get some exercise

the breakfast was great and fresh. my kids enjoyed the pool and very spacious rooms.

shuttle available - took us to the airport at 4:45 am

hotel is clean, has full hot breakfast and clean room service

was great and awesum, customer service, pool, gym, breakfast

the pool could have been a little bigger and the hot tub wasn’t working when we were there

the pool

we didn’t realize the pool and hot tub were out of commission - we came to that hotel for that reason with our kids for

the hot tub was not working... the key to the pool area wasn't working...

location, room size, quality and variety of breakfast food, but mostly the excellent staff!

the full kitchen was phenomenal, the bed was super comfy.

convenient with kitchenette,pot,pan, dishes, wonderful staffs, and close to everything.

the laundry facilties were not working correctly

were absolutely fantastic, the hotel is very comfortable, laundry room was a god send and the gym was fab too

it was okay we loved the pool and jacuzzi

small gym was too humid & hot to workout in (equip was dusty & had dried sweat, no disinfecting wipes or

very friendly staff very good hot breakfast

comfortable beds. gym open 24 hours

very clean, great rooms and great breakfast

get to stores and close enough to attractions 20 minutes from niagara falls they do offer a small breakfast nothing to get up early for so just sleep in and enjoy the

they also offer free continental breakfast and free parking which was a plus point for me

the room was comfortable and clean. they gave us an early check in.

breakfast was good as we paid the price

clean and decent breakfast

wifi connection was good. handy location for buffalo airport

no elevator and the wifi kept cutting out.

hotel is dated and wifi and tv didn't work

even the shower wasn't clean, and wifi didnt work

wifi sucked

i had problems connecting to the wifi.

the wifi isn't that good but wifi even at home is poor, but definitely would come back to hotel and

couldn't connect to wifi.

wifi signal was weak

choppy wifi, needs improvement.

pool and jacuzzi area was nice

the pool area is amazing

staff, free shuttle to the mall, clean hotel

the airport shuttle

the service was excellent the room was excellent jessica and all the staff was excellent the breakfast was excellent everything

kids running around touching the fruit and almost getting burnt on the waffle maker

breakfast choices, friendly staff, the patio, decor of hotel

i loved having a two bedroom suite and a kitchen area

loved the kitchen, dining, and living area

was clean, well appointed with small kitchen, living room, very comfortable, we liked the king room

the pool was ice cold

the breakfast meat could have been better.

early check in, clean, breakfast

room we were in and the pool was clean the breakfast was excellent and the staff was top notch all

good location. clean. nice pool.

dirty laundry in hall. staff not professional or friendly.

plastic cups in room for water, no ice bucket, no laundry bag and room was freezing upon arrival

large room, comfortable beds, refrigerator, laundry facilities available, great shower.

additude of employees great room lots of parking chooses i had a semi truck ,just the

pool was a little cool.

i didn’t use the pool or gym or laundry, but they looked well-maintained and are nice features to have available

clean. helpful staff. shuttle to mall very convenient.

shuttle doesn't take you far enough

oh, and the 24 hr gym was not cleaned daily

the breakfast bar we thought was great

close to airport with shuttle.

location is decent, easy to access. the restaurant anchor bar on site is really nice.

breakfast was always done always fresh was good

would not let me get a new room tv was not working at first and i had to pay an extra $50 for a late check out even though i’m a member how insane is

wifi is fast also - good value

the wifi was fast

only wifi speed is slow

we got a room near the edge of the property so in room wifi was poor

wifi service in room was very poor. other than that great hotel.

very nice hotel and rooms. kids liked pool as well.

enjoyed the fitness center and pool but it was quite cold

the breakfast time on the weekend. wish it was a bit later.

excellent staff. breakfast was awesome.

huge room, very clean, wonderful breakfast setup

the breakfast offered a good variety of options, and everything was fresh and well-presented

nice gym room and pool

rooms were clean and breakfast was amazing,lot of options.

like the mini kitchen. the fitness room was very nice. i loved the breakfast options.

great room comfortable beds mini kitchen facility gluten free bagels at breakfast

was impossible to get into the swim pool because

there was a shuttle to/from the airport

breakfast included- pool great, excellent hours.

wonderful breakfast every day and we had fun using the indoor pool and the pool table and football table in the lobby

cleanliness, breakfast, service.

the lobby offers a variety of entertainment options, along with a gym and a generous sized pool

loved the pool table and fussball table in the lobby

i booked this hotel just because it has kitchen

kitchenette was very accommodating with a larger fridge and a sink which most hotels do not have

location, kitchen features, spacious suite morning check-out staff were very personal

basketball half court, bbqs, fire pit, gym available for guest use

well appointed rooms with kitchenette

worked w/ us to accommodate early check in.

having a kitchen is great for midnight snacks and storing food

morning & offer many amenities including a mini store in the hotel for forgotten items, a gym, a pool, a hot tub, a guest laundry room plus many more

plus the free breakfast was much better than i expected

good location, friendly staff, breakfast simple but delicious.

convenient, affordable, nice beds, nice breakfast

facility, comfy bed, window seater, clean room, nice toilettri, good breakfast choices, friendly overnight

breakfast was hot & plentiful

breakfast hours

modern room, gym, all day coffee, laundry (high priced though), dog welcome (surcharge

we made use of the pool and a decent breakfast that is offered was refreshing

were very kind but melton the manager was rude and condescending, i booked a king room for early check in and the housekeepers cleaned a room for us then melton told them in front of my that

i came down but i did not see any breakfast any where??????

everything was fine but needs a little laundry update.

really wish the kitchen had anything in it to cook or eat off of or with

would have liked the kitchen supplies in room but i understood that they could have been requested

convenience of kitchen during longer stay

nice small kitchen and laundry

pool and breakfast, very nice staff.

fitness center perfect and the breakfast was not fancy but many varied and tasty

it was kids friendly and they made sure we felt great

everything was great. we even got to take the kids to the pool, which was a big treat.

we like everything about the hotel including the pool and hot tub

wifi didn't work and when i asked a manager about it he looked at his phone and said,

wifi and tv worked great and able to watch news in hd on a channel other than cnn

the wifi in the room was worse than no wifi

wifi quality was quite poor, even sending a picture was struggling

had

pool was very very cold…. unable to swim

i would’ve liked for the pool to be open.

the location was great, clean, comfy, pool was nice and warm and clean, breakfast was amazing, staff was very nice and

breakfast was really good

they are very accommodating and helpful. breakfast is delicious

the breakfast options looked good

the communication, the room and the breakfast

breakfast was tasty and nice to be able to go on to our next adventure without having to find a

breakfast was freshly prepared every morning with a rotating menu

the breakfast, cooked by the owner, was the best i had on my entire 3 week trip

the case then they need to put more than two bath towels in the room—especially given the spa tub

the spa tub is just a huge bathtub

clothes were black they basically stole 100 dollars from me not to mention the room advertised a spa bath there was none

the bed was very comfortable and the spa tub in the kennedy suite was nice.

room & spa bath

breakfast was not very good. pool is very small and not well maintained.

breakfast was not offered :(

all the food was for kids.

very quiet too, and the guest laundry was a great unexpected amenity

there were lots of options for breakfast

manager was ruled the accommodation were poor and expensive the smell was bad not able to assess wifi room too

decent wifi and clean room

it has cable tv, wifi and small fridge for your drinks

-wifi worked well

couldn t get on wifi

would only recommend an extended stay room with kitchen

although we didn't use it, the kitchenette was very nice and well-equipped

no basin outside the washroom and no kitchen platform in room 1.

the kitchen had everything in it except food items

it is quiet, safe, clean and has mini kitchen

atmosphere, the interesting history, the extremely comfortable bed and of course those delicious breakfast scones

the breakfast is good too

the breakfast is what i normally have

breakfast was small but well enough for a day trip

breakfast area was tight at times but it was the holiday times but it wasn't crowded to the point

breakfast was good as usual. covid spoiled the choices super 8 was allowed to serve.

parking, friendliest valet ever, in room soaps were super, breakfast “grab n go” was

location,shuttle service,valet parking

the lack of a true restaurant the breakfast grab and go bar was poorly stocked and attended

kitchen lacked utensils, towels, porcelain cups

also the people that work in the kitchen

the breakfast was also very good with plenty of choices

told bar opened at 5pm if bartender shows up never did

they also have a bar that s open from 5pm-10pm, quite a selection of wines and beers and also a small menu of

walking from pool to your room - i wish i had packed slippers instead of putting my boots back on

large kitchen space, good size bathroom & shower

they had a laundry area where i was able to dry my clothes after riding that maid of the mist in niagra falls

the bed was comfortable, the linen clean, plenty of hot water and the laundry worked well

location and that they had a laundry room and parking, close to restaurants.

staff was friendly, the location was good and the free parking is an excellent amenity as is the early check in time

modern and clean laundry (credit card)

there should be an age requirement for kids to be able to make their own breakfast, especially using the waffle iron

there is gym but it is very very small

the bed was comfortable, breakfast was very good, the shower was above average, and staff was friendly

websearch that pulled up this hotel said there was a hot tub so we told the kids

the breakfast wash way better than most hotel breakfasts

breakfast is excellent!

are all fantastic, the breakfast was the best i've ever had at a hotel, the fire room and front bar are beautiful, loved the complimentary drinks

your first drink is on the house and the bar is grand and welcoming

breakfast was so delicious served beautifully at the table

and enjoyable; i wish i had noticed the bagels, rye bread, toaster, butter and jams on the bar but the cinnamon-walnut breakfast bread was delicious

the bar is great

didn't know there were breakfast there.

that the pool wasn't open

no breakfast was included

breakfast was basically a buffet stand that charged for each item - though the quality wasn't

we appreciated that the self laundry

nice suite... very well equipped 24 hour gym was also greatly appreciated

nice breakfast. the location is also great.

+ polite staff, spacious room + adequate gym facility - no swimming pool - slightly aged room

breakfast, big room, location.

excellent, nice staff, great room, nice bar and resto.

comfortable clean room, and had great bar food and drinks in the lounge.

shower head , location. gym, pet policy

the hotel is spotless clean staff very friendly and helpful hotel bar and staff excellent

bed like a cloud. gym was insane.

trouble with wifi rooms not cleaned until late afternoon and on day not at all

wifi didn't work the whole time i was there

bed was to cold and bed was hard the view sucked had to pay for wifi and coffee

first off, charging a fee for premium wifi is unheard of in this day and age

the free wifi was much appreciated

confusing tv and wifi and light switches. and the phone in my room didn t work.

no wifi

wifi was not working

slow wifi

wifi was so slow and broke down frequently

rooms, bed, bathrooms all very nice - mt kids of course loved that everything was on wifi

the breakfast was good

opting out of valet parking was difficult for the staff to accommodate

and classic feel to it ,i will definitely go back, the staff are very friendly and the roof top bar is amazing

free breakfast and free valet parking

wifi didn't work on any of my devices, hotel staff was no help and just passed me on to a customer

included wifi was convenient

is spacious, it is more like a one bed room apartment, very comfortable for family, wifi is very good

i appreciated free wifi, a nice fitness club, with hot tub and pool, and a decent free breakfast

got the wrong room); people came into my room even though i refused room service

the pool was nice for our kiddo

the pool could of been cleaner and warmer.

the kids had so much fun in the pool. i loved the workout room i wish there was more mirrors.

nice pool area and laundry facilities

the facilities were not open (pool, gym) and they did not advise before we arrived.

also, could not get wifi in the room at all which they were unable to resolve

there was no wifi signal at the room and we complained two times, but no solution was provided

historic hotel in pleasant downtown location. very large room. wifi worked. comfortable.

hotel is so enormous that the wifi signal is very weak nearly everywhere and slow in the internet speed

bad wifi internet, mattress too soft, old fashioned hotel.

the coffee bar/ drink bar hours are not convenient

they have an exercise room, hottub , pool, and onsite parking

breakfast ended too soon and there was no bar for relaxing at night

beautiful decor. amazingly comfortable bed. great pool/spa area. excellent location.

and the pool was warm compared to others

friendly staff, offered to let us have a late check out since we would be getting in late, clean rooms

the owner was most gracious about late check out

pool was closed

the room is big enough. breakfast is good. my kids enjoyed swimming in the pool.

not really much to do for kids, if you're traveling with the family, only a pool

breakfast was excelent, happy hour was great...in all, property was way above our expectations

breakfast and the perks. gym, pool etc.

front desk, breakfast and facilities were clean and the people friendly.

pool was just a bit chilly

i went with me and 2 kids

too many kids with non-involved parents. 10 people in spa?

good breakfast, comfy furniture, has a gym and a pool with a hot tub which we had all to ourselves (travelled at the end of october)

family had everything that we needed for breakfast, fresh waffles, eggs, sausages , yogurt and fruits

the availability of laundry machine easy parking

large clean breakfast free coffee

clean rooms and everything was available. the breakfast was good

there was a laundry on site for guests to use but again we did not use this facility

everything was great from the room to our breakfast

the breakfast was amazing which included fresh fruit, egg frittata, and coffee cake

i slept so soundly i almost missed breakfast

breakfast was fresh and delicious

breakfast was an absolute delight and he even packaged up their famous pastries for me to take to

plus a great breakfast

customer service, clean facility, workout room was clean smelling and not a gym locker room

that we had to ask to be let into pool and then could not get out the lock wasn’t working

pool is small but def not a deal breaker

breakfast was available till 10am which allowed us to sleep in a bit longer

i was told on check in day that the pool and gym were opening up the next day, they never did i was there for a week

the breakfast was really good

two sets of towels and didn’t replenish the breakfast

pool time

pool closed due to covid