pool was cold!!!

i had drove almost 4 hours with kids i was irritated and not exactly pleasant

free breakfast.

i thought there could be some more choices for breakfast and more fruit.

the fitness center didn't have any water and the wipes for the equipment were completely dried out

the gym is tiny

breakfast was amazing!

oh and the laundry area was available to use

all the kids eventually were coughing and our eyes were irritated

my grand children loved that the pool was saltwater

pool, hot breakfast, suite room, able to secure a roll away bed for additional child

breakfast was very nice.

the pool and hot tub were excellent and so was the fresh coffee served all day there.

it had a library, gym, and pool

nice suite , breakfast every morning and a pool. it’s rite off main street

pool was awesome

great staff. free fruits and cookies and drinks all day beautiful view of pool at breakfast.

the pool was the warmest we have gotten into compared to other hotels

carpet needs replacing pool could have been a little warmer & open till 11 for adults

too m7ch money to little to offer kids cant use the pool thats one of the main reazon it was chosed

were surprised that the room came with a kitchen including a stove,fridge, kitchen sink, table and cabinets

frig which is opposite to what he has listed online where he states that every room comes with a kitchenette

kitchen cabinet needs repairs

breakfast was really good laundry facility was also

i could hear the laundry machines running past 11 pm. not cool.

i was told on check in day that the pool and gym were opening up the next day, they never did i was there for a week

i was told that there were not any clean and i would have to wait until someone came in to do laundry

the breakfast was really good

additude of employees great room lots of parking chooses i had a semi truck ,just the

dirty laundry in hall. staff not professional or friendly.

large room, comfortable beds, refrigerator, laundry facilities available, great shower.

plastic cups in room for water, no ice bucket, no laundry bag and room was freezing upon arrival

gym pool and great breakfast

key card to pool was broken

free breakfast was underwhelming and disappointing; in particular, the frozen omelettes and breakfast

there is not enough food for breakfast. it was cold.

was accomodating in getting my room close to my kids' room

couldn't connect to wifi.

remember when i researched it included wifi which it did and breakfast which was not , so 2 people 4 days stay at 15 a head cost us an

the wifi isn't that good but wifi even at home is poor, but definitely would come back to hotel and

everything except the wifi was not working

i had problems connecting to the wifi.

pool is nice and clean but closes by 9 pm

the breakfast meat could have been better.

good location. clean. nice pool.

pool was slightly cooler than i would like.

pool is too small.

my kids got woken up and couldn’t go back to sleep do to them next door fighting and yelling loudly

deep cleaning like scrubbing walls and shampooing the carpet also the pool only goes to 4ft my kids didn’t like that

a large group of kids came in driving us out pretty quick as the pool is not very big for a lot of rowdy people

love the residence inn, although of course the covid restrictions severely restrict the breakfast (i miss those waffles

kids loved the pool

pool area was very nice. the staff were excellent.

breakfast was slightly underwhelming with your standard setup, but was missing a meat protein

rooms comfort and breakfast

i booked that evening and the shuttle was waiting when we exited the airport

staff, free shuttle to the mall, clean hotel

the communication, the room and the breakfast

the early check in time at 13:00 was very nice for me as i arrived in the morning on the train from

breakfast was tasty and nice to be able to go on to our next adventure without having to find a

the breakfast, cooked by the owner, was the best i had on my entire 3 week trip

we really enjoyed having breakfast with the other guests

the ice machine, the elevator, the business room, the pool, and there was no iron in my room

breakfast

pool was not open

breakfast not good

pool was closed. and the room could have been cleaner

only great thing is no pet fee and my dog was with us

early check in nice staff

of the ladies working the breakfast area was kind of grumpy although she did not chirp on anyone from our family

if you wanted you could use the gym or the pool at any

were clean and comfortable…convenience to airport with shuttle service and parking are what led me to it

we didn’t let the kids get back in when they wanted to go to the pool again

friendly staff, very clean, nice pool and hot tub.

the breakfast is generic hampton inn so nothing fancy

the breakfast was just fantastic!!! it was very healthy. i didn't feel weighed down.

the hotel was extremely clean including the pool, my room and the gym facility

located close to the airport and a shuttle was available

both at the front desk and at the breakfast buffet

with kids, we can't buy all our meals at the hotel

pool small

the pool wasnt heated

the lobby restaurant bar which is normally a positive, ended up detracting from this stay this time

convenience to airport for early morning flight. shuttle got is there & picked up very quickly.

appreciate a place that includes free parking, free wifi, free coffee, and free breakfast

wifi

wifi was not good.

insecure wifi

parking, and pretty good free breakfast

clean, great staff, good breakfast, beds are very comfortable, rooms are large and design to your needs, good selection

very good breakfast. ready early. lots of snacks available. good gym.

the pool and gym were both open; the gym had plenty of equipment including dumbbells and a cable

room was clean and big, pool was nice and the breakfast was great

great breakfast. clean and well equipped workout room!

friendly front desk staff cheap laundry room allowed urgent clothes washing

tried to use the laundry and the one and inly machine was broken- we opened it and saw the foul smelling laundry

friendly staff, good breakfast, clean rooms and airport shuttle service

kids yelling everywhere nasty nasty

the shuttle

pool was nice

kids in hot tub and hallway

did nothing to stop kids from running up and down halls playing with hockey sticks

packed with kids!

liked that this was so close to the airport, had a shuttle service, and had breakfast included

late check out was very helpful

the staff was great, the pool was not freezing

staff was nice and the young lady in the kitchen on saturday night (2/25) near closing went out her way to make sure our food was good

candy bar regular size was $3

the pool and service

would have like to be informed that the pool and spa were open

some of the staff at the breakfast bar were unfriendly and made me feel uncomfortable.

mary was able to deal with my confusion over travel changes and the night crew had a shuttle waiting when i walked out of the airport at 1:45 am

an hour to the fall. airport shuttle is not on time as they pick up customers from a few hotels.

room provided for my kids wasn’t very clean

was friendly and professional; walked with us into parking lot to find safest place to park our truck and camper

breakfast was excellent

good price quiet and a pool clean

free breakfast was good

gym is too smallthe pool and is too smallthe website pictures were deceiving the hotel looks

great shuttle service i used a couple times to and from airport

door to the bathroom didn't latch all the way, the wifi was very slow which made it hard to work

some upgrades can happen for the gym and internet wifi overall if you re on a budget it s a ok place

to shopping ,malls ,etc having 2 beds and 1 sofa bed in the room was a bonus we did not get any wifi in our room ,we used our phone data all the time pool was disgusting, couldn't go

wifi low

wifi didn't work - said it was unsafe and hackers could get onto my phone dirty beds

also the wifi didn't

2) wifi did not work

hotel is dated and wifi and tv didn't work

strong wifi

even the shower wasn't clean, and wifi didnt work

rooms are great, breakfast is really good

so close to airport and great continental breakfast

morning breakfast from 4:30am-10am is great

the kids running thru the halls and banging on doors were a little too much

nice hot tub beside the gym

breakfast was underwhelming to say the least, and wifi in the room was not working

wifi unstable

it was a just a little difficult to get the free wifi.

had

the wifi in the room was worse than no wifi

the pool/spa area was even better than we had pictured and fortunately we had it all to ourselves

restaurant/ bar options

and the pool was warm compared to others

also the hotel lobby bar should be open more

they have an exercise room, hottub , pool, and onsite parking

wifi service in room was very poor. other than that great hotel.

wifi is fast also - good value

wifi worked only in certain places in the room

near all shops and restaurants shuttle to the airport free wifi breakfast included

we got a room near the edge of the property so in room wifi was poor

historic hotel in pleasant downtown location. very large room. wifi worked. comfortable.

the wifi in the hotel is poor but the coffee shop in the lobby has great wifi

calls were not forwarded to the room), the same goes for maintenance; also last but not least the wifi in our second room sucked so bad we had to get an extra data add-on for our phones

there was no wifi signal at the room and we complained two times, but no solution was provided

hotel is so enormous that the wifi signal is very weak nearly everywhere and slow in the internet speed

but there was coffee in the lobby and the breakfast was good

clean room. good breakfast. very quiet even though it is right across from airport

location is decent, easy to access. the restaurant anchor bar on site is really nice.

less being offered in the breakfast bar than previous stays

shuttle service was much

the pool was nice for our kiddo

close to our location for work. the pool was perfect.

i like the gym. i like the rooms it was clean it was comfortable.

the 2 double beds in the room were super comfy and it was a great place to have 5 kids stay with 2 adults

gym was well equipped but the swimming pool was so narrow and small it was too difficult to swim

my only problem was i needed a shuttle to airport and not available for an early morning flight

loved the pool table and fussball table in the lobby

the lobby offers a variety of entertainment options, along with a gym and a generous sized pool

paper towels in kitchen we're almost gone

breakfast was excellent, staff really made sure everything was abundant and tidy

the breakfast tastes good. nice big room with a view.

+ polite staff, spacious room + adequate gym facility - no swimming pool - slightly aged room

every employee was so friendly the breakfast was great

distance to several food options, free on street parking from 5:00 pm - 8:00:am, very good breakfast options

we appreciated that the self laundry

staff, location and wifi

clean, easy to connect wifi

wifi was so slow and broke down frequently

wifi was horrible and valet was slow and ridiculous you have to pay$25 a day for parking when you

confusing tv and wifi and light switches. and the phone in my room didn t work.

excellent value for the price, plus free breakfast

nice size room. nice hot water. gym was good.

breakfast good

and secure ud83dudd10, breakfast was great

breakfast was hot & plentiful

pool table, pool and a fitness center was great

breakfast included- pool great, excellent hours.

they have an indoor pool, is clean good restaurants around this area

there was no closet to hang any clothes, just a metal bar above the only place to put a suitcase, other than the floor

great gym and swimming pool

no hot breakfast kitchen is not operational for that, only cold breakfast items and a toaster

kitchen lacked utensils, towels, porcelain cups

staff. free shuttle to shes's. great location for buffalo. can walk to the anchor bar for wings.

all th staff and shuttle drivers were so so nice!

the concierge/shuttle driver was very pleasant and the lady at the front desk very helpful with a place to eat

the place is clean and good breakfast service.

for kids, an excellent choice of four dry cereals

very accommodating! my flight was at 6pm and they agreed late check out at 4pm

excellent staff. breakfast was awesome.

the breakfast staff was not very friendly

rooms, bed, bathrooms all very nice - mt kids of course loved that everything was on wifi

continental breakfast food was fantastic

free breakfast and free valet parking

we liked the option of the classy bar

the gym is small and limited

it was cool. hard to get towels and bar soap when we needed them.

didn't know there were breakfast there.

no breakfast because of some issues in kitchen but they still charged for the snacks from

fabulous rooftop bar and staff were super friendly

the price and i couldn't utilize the pool

included wifi was convenient

wifi didn't work on any of my devices, hotel staff was no help and just passed me on to a customer

i appreciated free wifi, a nice fitness club, with hot tub and pool, and a decent free breakfast

is spacious, it is more like a one bed room apartment, very comfortable for family, wifi is very good

been served at a later time, i didn t have breakfast due to this and there was no breakfast room service

bed was to cold and bed was hard the view sucked had to pay for wifi and coffee

wifi didn't work the whole time i was there

trouble with wifi rooms not cleaned until late afternoon and on day not at all

the free wifi was much appreciated

first off, charging a fee for premium wifi is unheard of in this day and age

great location, nice big room, nice bar and resto.

comfortable clean room, and had great bar food and drinks in the lounge.

the hotel is spotless clean staff very friendly and helpful hotel bar and staff excellent

very friendly staff and the bar down stairs had amazing drinks and appetizers

the front desk was helpful and the bar was comfortable with nice specialty drinks

commented-the soap amenities were sparse as there was only a bar of soap for everything

the staff accommodated our early arrival and found us a room that was ready and the breakfast was wonderful

+ free parking +complimentary chauffeur service + first drink of each night included, friendly bartender + free breakfast, and one of the best tasting hotel breakfasts i've ever had

breakfast was great

would have preferred traditional breakfast items like eggs, pancakes, fruit.

breakfast, different both days and they use real eggs

amazing, friendly staff and a delicious breakfast with a waffle maker

great assortment for breakfast, comfortable beds, central location in allentown and very friendly staff

the breakfast was amazing it was hand cooked and everything was fresh

all you herd was doors slamming and kids running upstairs all night

highly recommended, breakfast was good, the entire was place was very clean too

we spent most of our time at the pool - which was very nice as well

we also enjoyed having a swim in the pool

the continental breakfast was delicious

got back at 1030pm and found the bar dark and the lights out

they had a laundry area where i was able to dry my clothes after riding that maid of the mist in niagra falls

big room, aircon, laundry facilities, comfy bed

allowed an early check in after a long haul flight

had an old laundry smell

the laundry room was perfect for travelers

i wish i had a longer stay to be able to use the pool

the kids loved the pool

the breakfast was incredible

breakfast was delicious & had a good variety

the hot tub and pool combination

heated pool was cold

location; large comfortable rooms; very clean; staff remembered us from a previous stay; onsite spa for hair, nail and skin care with great products; onsite restaurant and bar; covered parking

plenty of onsite parking and close to restaurants and

parking garage is also convenient

the spa was amazing.

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

room & spa bath

the bed was very comfortable and the spa tub in the kennedy suite was nice.

have staff had a continental breakfast had a microwave in your own room were able to use the spa cuz u claim you have one but didn't see one there just an old style

clothes were black they basically stole 100 dollars from me not to mention the room advertised a spa bath there was none

the spa tub is just a huge bathtub

atmosphere, the interesting history, the extremely comfortable bed and of course those delicious breakfast scones

room was upgraded from a small room for two to a suite with a small kitchen

it is quiet, safe, clean and has mini kitchen

would only recommend an extended stay room with kitchen

ice machine or ice cube trays in the rooms with kitchenette.

room was spacious and the kitchen was fully stocked, and the location to darien lake and buffalo is nice, welm feeling not in

good location for our needs love the spa tube

are very disrespectful they take ppl money known of they spa pool work and yu can get yo money back it’s hoes in the

the spa tub and updated rooms

i loved the spa tub.

everything. the spa mainly

were'nt notified of pool closure. had to travel to sister location. okay but inconvenient

all was great...pool. jacuzzi, hot breakfast, nice room, convenient location.

had a room by the laundry to large baskets of dirty lines were outside room

room size, friendly helpful staff, great breakfast

well appointed rooms with kitchenette

the pool or the hot tub was out of service.

pool not available.

the kids and i enjoyed the spa pool and swimming pool

pool and how clean the place was.

key worked for room but not for pool or outdoor patio reentrance

room very dingy- no drawers in nightstands just empty spaces where drawers should be, only 2 towels and wash cloths, someone left coffee in the microwave

spa tub didn’t work you plugged it out the power flickered so we couldn’t use it

bed & spa tub the front desk staff was friendly and the room was clean and quiet, the spa tub was

friendly staff, offered to let us have a late check out since we would be getting in late, clean rooms

the owner was most gracious about late check out

wifi was down during my entire stay, no tissues or water bottles in the room, the hallway smelled

vert comfortable bed, good wifi. excellent staff. free parking

wifi -weak signal

kids in the pool without adult supervision.

too many young kids

the availability of laundry machine easy parking

then getting home near midnight and having to immediately do laundry and shower + wash our hair

free breakfast was terrific

breakfast was hot and plentiful, had available space for seating

large clean breakfast free coffee

staff was very friendly and did their best to accommodate early check in for me which i do

the wifi was terrible. it is so basic to get this up and running properly for your guests.

everything, no wifi no service!

cannot connect wifi with my cellphone in the room. laptop works fine.

rooms are small and wifi is very bad

wifi, location close to shopping and restaurants

clean room. additional kitchen items you. ould check out to use. free guest laundry facilities

the kitchen facilities

free laundry is nice

suite with complete kitchenette, which allowed us to cook in our room

access to a gym, laundry room and towels when needed.

this time we made use of the pool and was great that it didn't have an overload of chlorine

i also love the breakfast in the mornings

pool has no ventilation very stuffy hard to breathe

breakfast was very nice

lobby is too small could not fine a seat to sit to eat breakfast

breakfast was an absolute delight and he even packaged up their famous pastries for me to take to

breakfast was fresh and delicious

i slept so soundly i almost missed breakfast

the breakfast was delicious

everything was great from the room to our breakfast

from the check in, to the room, to the pool, to the breakfast to the check out was amazing

kids loved it

great breakfast selection but mixed cut fruit wasn?t very fresh.

the kids loved the pool

good enough for little kids

excellent amenities like the laundry room and 24/7 front desk assistance

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

was clean and comfortable and the breakfast was great

the breakfast!!! it was just breads, bagel and juice

very small breakfast option but the price of the room made up for that

very good location. near by shops & restaurant. very good breakfast.

get to stores and close enough to attractions 20 minutes from niagara falls they do offer a small breakfast nothing to get up early for so just sleep in and enjoy the

was great and awesum, customer service, pool, gym, breakfast

loved the idea the fitness room was open 24/hr

the pool area looked nice

there weren’t towels by the pool.

the hot tub was not working... the key to the pool area wasn't working...

breakfast was also good

while the laundry was free, only one dryer out of six was working

delicious breakfast and nice location to ub. very kind receptionists.

i love that the facilities allowed you to do laundry at no extra cost

close to niagara falls,kitchenette, happy hour, laundry room, gym

the pool small but ok for the price and for kids

the breakfast bar was good location was convenient, right off the highway

pool seemed very dirty

great room comfortable beds mini kitchen facility gluten free bagels at breakfast

location, kitchenette ,room size

laundry facilities were not clean and it would have cost $4 to wash and dry one load which is a lot

the gym was nice and clean but there was limited equipment in the gym (if someone was already on the

nice big room breakfast was amazing. very clean.

all kids making noise and banging at each others doors

hotel looked new and the kids enjoyed the pool

we didn't use neither the kitchen nor the tv

nice room, very big, jacuzzi in the room, big restroom, small kitchen (but no cooker/oven), private free parking

jetted tub, fireplace, mini kitchen w/utensils, comfortable couch, gorgeous bathroom and table w/chairs

clean, fully well appointed room with a comfy bed bath and small kitchen nice bathroom

set up if kitchen but could use a crock pot or griddle or a small form to cook on but other than that no

really wish the kitchen had anything in it to cook or eat off of or with

everything was fine but needs a little laundry update.

the laundry worked

the room was clean and the size with the kitchen was just the right fit for us

rooms were nice and came with kitchens

the kids enjoyed the pool so much

the fitness room was a little small and limited.

fitness center perfect and the breakfast was not fancy but many varied and tasty

and a small fitness center

great location and very clean. fitness room had good equipment. staff was friendly.

manager was ruled the accommodation were poor and expensive the smell was bad not able to assess wifi room too

decent wifi and clean room

couldn t get on wifi

-wifi worked well

it has cable tv, wifi and small fridge for your drinks